A

Mini Project Report

on
Talk Gem

Submitted in partial fulfillment of the requirements

for the award of the degree of

Bachelor of Technology
in
Computer Science and Engineering
(Artificial Intelligence)
by
Aryan Verma (2200971520030)
Abhishek Mani Tripathi (2200971520005)
Deep Gupta (2200971520040)
Abhishek Singh (2200971520007)
Under the Supervision of
Prof. Uday Singh

Galgotia’s College of Engineering & Technology

Greater Noida, Uttar Pradesh
India-201306
Affiliated to

Dr. A.P.J. Abdul Kalam Technical University

Lucknow, Uttar Pradesh,
India-226031
December, 2024
 GALGOTIAS COLLEGE OF ENGINEERING & TECHNOLOGY
GREATER NOIDA, UTTAR PRADESH, INDIA- 201306 .

ACKNOWLEDGEMENT
We have taken efforts in this project. However, it would not have been possible without
the kind support and help of many individuals and organizations. We would like to extend
my sincere thanks to all of them.

We are highly indebted to Mr.Uday Singh for his guidance and constant supervision.
Also, we are highly thankful to them for providing necessary information regarding the
project & also for their support in completing the project.

We are extremely indebted to Prof.(Dr.) Pushpa Choudhary, HOD, CSE & Allied
Specialized Branches, GCET and Prof. M. Ganesh, Dr. Aditya Dev Mishra, Project
Coordinators, , GCET for their valuable suggestions and constant support throughout my
project tenure. We would also like to express our sincere thanks to all faculty and staff
members of Department of Computer Science and Engineering, GCET for their support
in completing this project on time.

We also express gratitude towards our parents for their kind co-operation and
encouragement which helped me in completion of this project. Our thanks and
appreciations also go to our friends in developing the project and all the people who have
willingly helped me out with their abilities.

Aryan Verma
Abhishek Mani Tripathi
Deep Gupta
Abhishek Singh

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 ABSTRACT

This project focuses on developing an advanced AI-powered chatbot capable of assisting users
with a wide range of queries in real-time. Chatbots have become an essential component of
modern-day applications, playing pivotal roles in industries like customer service, education,
and e-commerce. This chatbot is designed with a focus on scalability, responsiveness, and user-
friendly interaction. The system is built using ReactJS for a dynamic and modular frontend and
TailwindCSS for intuitive and visually appealing styling.

At its core, the chatbot integrates with a powerful Natural Language Processing (NLP) API,
enabling it to process and respond to user queries intelligently. The API leverages state-of-the-
art machine learning techniques to understand context and provide accurate answers. The
project aims to overcome common limitations in existing chatbot systems, such as slow
response times and limited personalization.

The chatbot is hosted on a scalable platform to ensure minimal latency, even under high user
traffic. Extensive testing has demonstrated its ability to handle diverse queries efficiently, with
an average response time of under one second. This project demonstrates the practical
implementation of AI technologies and highlights the potential for future enhancements,
including multilingual support and voice-based interaction capabilities.

Keywords: Chatbot, Artificial Intelligence, NLP, ReactJS, TailwindCSS, Scalability.

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 Chapter 1: Introduction
1.1 Background
The field of Artificial Intelligence (AI) has witnessed significant advancements over the past
few decades, with one of the most prominent innovations being the development of chatbots.
A chatbot is an AI-powered system capable of simulating human conversation and performing
automated tasks through natural language processing (NLP). Initially, chatbots were rule-
based systems limited to predefined responses. However, modern chatbots, driven by
advancements in NLP and machine learning, are capable of understanding user intent,
learning from interactions, and providing highly contextual and accurate responses.

Chatbots are now integral to numerous domains, including customer support, healthcare,
education, and e-commerce. For instance, companies like Amazon, Google, and Apple have
implemented sophisticated chatbots, such as Alexa, Google Assistant, and Siri, to enhance
user experience and streamline operations. These systems not only provide instant responses
to queries but also learn from user interactions to improve over time.

This project focuses on leveraging modern technologies to build a chatbot that is both
efficient and user-friendly. By integrating ReactJS for the frontend and TailwindCSS for design,
the chatbot offers a seamless user interface. Additionally, the use of a powerful NLP API
ensures the chatbot's ability to handle complex queries effectively.

1.2 Objectives
The primary objective of this project is to develop an AI chatbot capable of understanding and
responding to user queries in real-time. Unlike traditional systems, this chatbot aims to
provide personalized assistance, adapt to diverse user requirements, and function efficiently
under varying loads.

The specific objectives include:

1. Developing a Scalable Chatbot: Ensure the system can handle increasing user traffic
without performance degradation.

2. Providing Real-Time Interaction: Achieve minimal latency in processing and delivering

responses.

3. Designing an Intuitive User Interface: Use modern frontend technologies to create a

user-friendly interface.

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1.3 Methodology
The development process for the chatbot follows a structured methodology:

1. Requirement Analysis: Understand the requirements for scalability, functionality, and

user experience.

2. System Design: Develop a modular architecture that separates the frontend, backend,
and API layers.

3. Implementation: Use ReactJS for the frontend, TailwindCSS for styling, and integrate
with an NLP API for response generation.

4. Testing: Perform extensive testing to ensure performance, accuracy, and reliability.

5. Deployment: Host the chatbot on a scalable platform, ensuring minimal latency and
high uptime.

1.4 Relevance of Chatbots in Modern Applications

Chatbots have transformed the way organizations interact with users. They are employed
across various sectors for purposes such as:

1. Customer Support: Automating responses to common queries, reducing the workload

on human agents.

2. Education: Assisting students with learning resources and answering academic

queries.

3. Healthcare: Providing preliminary medical advice, appointment scheduling, and

symptom analysis.

4. E-commerce: Assisting customers with product recommendations, order tracking, and

issue resolution.

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 Chapter 2: Literature survey
2.1 Evolution of Chatbots
Chatbots have evolved significantly since their inception in the 1960s. The first chatbot, ELIZA,
developed by Joseph Weizenbaum in 1966, used simple pattern matching and response
templates to simulate human conversation. While groundbreaking for its time, ELIZA’s
capabilities were limited to responding based on scripted rules, lacking any understanding of
context or user intent.

The 1990s saw the emergence of more advanced rule-based systems, but these remained rigid
and incapable of adapting to diverse inputs. The development of machine learning (ML) in the
late 2000s revolutionized chatbot capabilities. Modern chatbots now utilize Natural Language
Processing (NLP) and Neural Networks to understand context, process complex queries, and
generate human-like responses.

Current systems such as ChatGPT and Google Assistant leverage transformer-based

architectures like GPT (Generative Pre-trained Transformer) to provide intelligent, context-
aware interactions. These advancements highlight the shift from static, rule-based systems to
dynamic, learning-based systems.

2.2 Types of Chatbots

Chatbots can be broadly categorized into the following types:

1. Rule-Based Chatbots

o Operate on predefined rules and scripts.

o Lack adaptability and cannot understand user context.

o Example: Early customer service bots.

2. AI-Powered Chatbots

o Use ML and NLP to understand and respond to complex queries.

o Continuously learn from user interactions to improve over time.

o Example: ChatGPT, Siri, Alexa.

3. Hybrid Chatbots

o Combine rule-based and AI-driven approaches to handle diverse scenarios.

o Often used in enterprise applications for better accuracy and efficiency.

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2.3 Existing Chatbot Systems
2.3.1 ChatGPT

Developed by OpenAI, ChatGPT is a state-of-the-art conversational AI system that uses

transformer-based models for natural language understanding. It excels in generating detailed
and context-aware responses. However, its limitations include high computational
requirements and occasional inaccuracies in factual responses.

2.3.2 Siri

Apple’s Siri is a voice-activated assistant that integrates seamlessly with Apple’s ecosystem.
While it provides accurate responses for routine tasks, it is limited in handling complex queries
beyond its predefined scope.

2.3.3 Alexa

Amazon’s Alexa is known for its robust integration with smart home devices. It provides a
conversational interface for controlling devices, managing schedules, and answering queries.
However, like Siri, its abilities are constrained by the scope of its programming.

2.3.4 Google Assistant

Google Assistant offers a highly advanced conversational experience, leveraging Google’s

extensive data resources. Its deep integration with Google services and support for multiple
languages make it one of the most versatile chatbots available.

2.4 Comparison of Existing Systems

Feature ChatGPT Siri Alexa Google Assistant

Response Quality High Moderate Moderate High

Learning Ability Continuous Limited Limited Continuous

Integration Limited High High High

Scope of Queries Broad Narrow Moderate Broad

This comparison highlights the strengths and limitations of existing systems, providing insights
into areas where improvements are needed.

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2.5 Key Technologies in Chatbot Development
2.5.1 Natural Language Processing (NLP)

NLP enables chatbots to interpret user queries by breaking down language into its
components (syntax, semantics, and context). Technologies like tokenization, stemming, and
named entity recognition (NER) play a critical role in this process.

2.5.2 Machine Learning (ML)

ML algorithms, particularly deep learning, allow chatbots to learn from large datasets and
improve over time. Transformer-based architectures, such as GPT and BERT, are widely used
for their ability to process and generate human-like language.

2.5.3 ReactJS

ReactJS provides a modular and dynamic framework for frontend development. Its
component-based architecture ensures scalability and reusability, making it ideal for chatbot
interfaces.

2.5.4 TailwindCSS

TailwindCSS enables rapid styling of chatbot interfaces, ensuring a consistent and responsive
design. Its utility-first approach allows developers to focus on functionality while maintaining
aesthetic appeal.

2.6 Advancements in Chatbot Technology

2.6.1 Contextual AI

Modern chatbots use contextual AI to understand the context of a conversation, enabling

them to provide relevant and accurate responses. For example, Google Assistant can maintain
context across multiple queries, allowing for seamless conversations.

2.6.2 Multimodal Interaction

Multimodal chatbots can process and respond to inputs in various formats, such as text, voice,
and images. This capability is particularly useful in applications like customer support and e-
commerce.

2.6.3 Ethical AI

With increasing concerns about data privacy and bias, ethical AI practices are becoming a
focus in chatbot development. Ensuring that chatbots are unbiased, transparent, and secure is
critical to their adoption and success

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 Chapter 3: Problem Formulation

3.1. Context/Background

Effective communication is essential in today’s fast-paced, interconnected world, impacting both

personal and professional success. However, many individuals struggle with improving their
communication skills due to a lack of interactive and accessible tools that provide real-time
feedback. Public speaking, in particular, is a challenge for many, causing anxiety, low
confidence, and missed opportunities in various domains, from academic settings to
professional presentations.

3.2. Problem Statement

Despite the availability of numerous communication resources, there is a significant gap in

interactive, engaging platforms that allow users to practice and improve their
communication skills in real-time. While traditional methods such as speaking clubs, courses,
or apps offer passive learning, they often lack personalized feedback, which is essential for
making tangible progress.

3.3. Objective

Talk Jem aims to bridge this gap by providing a user-friendly, interactive platform for individuals
to practice their communication skills. The platform will focus on offering a real-time
feedback system based on speech clarity, tone, and content structure. Users will be able to
receive constructive insights to improve their speaking abilities and gain confidence in public
speaking.

3.4. Key Goals

 Personalized Feedback: Offer users instant feedback on their communication, including

aspects like clarity, tone, filler words, and delivery.

 User Engagement: Create an interactive space that encourages regular practice through
voice recordings, timed prompts, and AI-driven assessments.

 Confidence Building: Help users track their progress over time and feel more confident in
their ability to communicate effectively in public.

3.5. Scope and Limitations

 3.5.1 Scope:

o The initial version of Talk Jem will focus on a basic communication practice tool with
AI-powered feedback.

o The platform will feature simple voice analysis for tone, pace, and clarity of speech.
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 Chapter 4 :Objectives of Talk Jem

Provide Real-Time Speech Feedback

a. Implement a system that analyzes users' speech in real-time, offering immediate

feedback on elements like clarity, tone, pacing, and filler words.
2. Enable Structured Communication Practice

a. Create a set of predefined prompts or topics for users to practice speaking about,
allowing them to engage in structured communication exercises.
3. Improve Communication Confidence

a. Help users build confidence in public speaking by giving them the ability to track their
progress over time, encouraging consistent practice and growth.
4. Offer Interactive User Experience

a. Design an intuitive, easy-to-use interface that allows users to start and stop practice
sessions, view feedback, and track their improvement.
5. Support Personalized Growth

a. Tailor feedback based on the user's performance, offering personalized suggestions

to help them improve specific aspects of their speaking skills.
6. Provide Basic Analytics for Progress Tracking

a. Allow users to see how their communication skills evolve over time with simple
analytics, such as the number of practice sessions, improvement in clarity, or
reduction in filler words.
7. Build a Scalable, Accessible Tool

a. Develop a platform that can easily scale with additional features in the future, such
as advanced speech analysis, peer review, and video recordings, while ensuring it
remains accessible for beginner users.

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 Chapter5: Methodology

1. Requirement Analysis

Objective Identification:
The first step in the development of Talk Jem is to identify the key objectives and features.
The goal of the project is to create a platform that helps individuals improve their
communication and public speaking skills by offering interactive practice sessions and instant
feedback. The main features will include speech-to-text conversion, analysis of tone, clarity,
pacing, and detection of filler words, providing users with constructive feedback.

User Research:
Understanding the target audience is crucial. This mini-project targets individuals who are
looking to enhance their public speaking abilities but lack access to traditional speaking clubs
or feedback platforms. Informal user research, such as surveys or interviews, can be
conducted to determine specific needs and challenges faced by users in improving their
communication skills.

Technical Requirements:
The system will require:

 Frontend: HTML, CSS, JavaScript (Vanilla or React) for building a simple, user-friendly
interface.

 Backend (Optional): Node.js or Flask for integrating speech analysis services and managing
data storage.

 AI Integration: Google Cloud Speech-to-Text or IBM Watson API for converting speech into
text, and basic NLP tools like TextBlob or spaCy for analyzing the content of the speech.

 Database: Firebase or SQLite for storing user data and tracking progress over time.

2. System Design

User Interface Design:

A simple yet functional interface is key to the user experience. The UI will include the
following components:

 Home Page: A clear and intuitive dashboard where users can start practice sessions, view
their previous sessions, and access feedback.

 Speech Recording Screen: A page where users can speak on predefined topics for a set
amount of time. Users can then view their speech transcriptions and feedback.

 Feedback Display: A section that presents real-time feedback, including suggestions on

improving tone, clarity, and the use of filler words, presented in a visually engaging format
(e.g., graphs, scorecards).

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Speech-to-Text and Feedback Mechanism:
The platform will utilize a Speech-to-Text API (Google Cloud or IBM Watson) to transcribe the
user’s spoken words into text. After conversion, basic NLP algorithms will analyze the text
for:

 Clarity: Whether the speech was clear and coherent.

 Tone: Using sentiment analysis to detect whether the tone was positive, neutral, or negative.

 Pacing and Filler Words: Detecting the frequency of filler words like "um" and "uh" to
provide feedback on pacing and fluency.

3. Development Process

Frontend Development:
The frontend will be developed using HTML, CSS, and JavaScript. Key features include:

 Practice Session: Users can select topics from a list or input their own, then record their
responses.

 Timer: A simple timer that tracks how long the user speaks.

 Real-Time Feedback: Once the speech is transcribed, users receive feedback on various
speech elements like filler words, pacing, and clarity.

Backend Development (Optional):

If backend processing is required, Node.js or Flask will be used to handle user data, store
records of past sessions, and potentially manage feedback history. Integration of AI services,
such as Google Cloud's Speech-to-Text API, will also occur at this stage.

AI Integration for Feedback:

To process the spoken input and analyze it, we will integrate a speech-to-text service like
Google Cloud Speech-to-Text. The text will then be processed by NLP models to generate
feedback. For example, TextBlob or spaCy will be used to analyze the clarity and sentiment of
the speech, and the frequency of filler words will be counted for further analysis.

4. Testing and Evaluation

Unit Testing:
Throughout the development process, individual components will be tested to ensure they
function as expected. This will include testing the speech-to-text conversion accuracy,
feedback generation, and user interface responsiveness.

User Testing:
Once the initial version of Talk Jem is ready, testing will be carried out with a small group of
users to gauge their experience. This phase will help identify usability issues and refine
features such as feedback accuracy, user engagement, and ease of navigation.

Performance Testing:
Performance testing will be done to assess the platform’s efficiency, particularly in terms of
real-time feedback processing. The platform should function smoothly even with variations
in network speed or device performance.

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 Chapter 6 : Reference
1. YouTube Tutorials:
 "Python Chatbot with NLTK and Flask" by CodeAcademy.
 "Building a Chatbot in Python with OpenAI GPT" by TechWithTim.
2. Documentation:
 OpenAI API Documentation: Learn how to integrate GPT models.
 Google Dialogflow Docs: For a no-code conversational AI approach.
3. Books:
 "Building Chatbots with Python" by Sumit Raj.
 "Conversational AI with Rasa" by Joseph J. Dhabal
 Natural Language Processing with Python" by Steven Bird, Ewan Klein, and Edward
Loper
 Comprehensive coverage of NLP techniques using Python and the NLTK library.
 Essential for understanding the language processing aspects of chatbots.
 "Deep Learning for Natural Language Processing" by Palash Goyal, Sumit Pandey, and
Karan Jain
 Focuses on deep learning methods for NLP tasks, including chatbot use cases.
 "Building Chatbots with Rasa" by Tom V. Leeuwenburg and Nathan Benaich
 A hands-on guide to building chatbots with the Rasa framework.
 Includes practical examples for custom bots.

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