CHAPTER 13- WORK PLACE SAFETY

1. ___________ is a kind of freedom from any potential harm.

a.safety b. Health c. Hazard d. Security

2. Security department should be responsible for _______________

a. Electrical Safety b. Personal Safety c. Computer System Safety d. All of the above

3. The proper security procedures will reduce _________ for organization.

a. Liabilities b. Insurance c. Compensation d. All of the above

4. DoIT stands for _______________

a. Desk of Information Technology b. Department of Information Technology

c. Do it now d. Department of Intelligent Transport

5. The proper security procedures will increase ____________ for organization.

a. Liabilities b. Insurance c. Business Revenue d. Compensation

6. A health,saefy and security ____________ is a written statement by an employer stating the

company’s commitment for the protection of the health safety and security.

a. Registration b. Document c. Policy d. Language

7. Select the appropriate reasons for Health, Safety and Security Programs or Policies in
Workplace.

a. It indicates the company’s commitment for their employee’s health and safety

b. It also shows that how injuries and illness of the employees is prevented.

c. It clearly state that the company is not only doing the business for profits but it is taking care
of all its stake holders.

d.All of the above

8. OHS or OH&S stads for ______________

a. Occupational Health and Safety b. Occupational Health Safety

c. Occupational Health and Security d. Occuring Health Safety

9. Company should adopt measures and processes that focus on the prevention of occupation
related accidents.(T/F)
a. True b. False

10. Which of the following is not the common type of Hazard in a Company or Factory or in
any organization?

a. Physical Hazard b. Electrical Hazard c. Ergonomics Hazard d. Paper Hazard

11.___________ could also mean working with machinery and electricity operated machines.

a. Chemical Hazards b. Biological Hazards c. Ergonomics Hazards d. Physical

Hazards

12. Which type of hazard arising from the work enviroement like floors, facilities,walls and
ceilings?

a. Chemical Hazards b. Biological Hazards c. Ergonomics Hazards d. Physical

Hazards

13. What should we do to avoide falls and slips in an ogranisation?

a. All things must be arranged properly

c. Proper lighting at all places

d. All of the above

14. ____________ is due to coming in direct contact with live wires or having indirect contact
trhough a conductor.

a. Electrical Hazards b. Biological Hazards c. Ergonomics Hazards d. Physical

Hazards

15. Common cause of electrical accident is ______________

a. worn out wiring b. overloading of electrical circuits c. Faulty equipment d. all of the
above

16. Bright light sources behind the display screen can create ____________

a. Picture Problem b. Contrast Problem c. Best Picture d. None of the above

17. Which of the following are appropriate solution to avoid bright light sources behind the
display screen?
a. Use blnds or drapes on windows to eliminate bright light.

b. Use indirect or shielded lighting

c. Use well-distributed diffuse light

d. all of the above

18. Which of the following can mitigate hazard from computer?

a. stretching at regular intervals b. Doing some simple yoga in your seat

c. Both of the above d. None of the above

19. Improper handling of office equipment can result in ___________

a. Fatigue b. Poor eyesight c. injuries d. all of the above

20. _____________ without proper procedure or techniques can be a source of potential hazard.

a. lifting heavy objects b. moving heavy objects c. both of the above d. none of the
above

21. What could be done to reduce stress at work?

a. Working for long hours b. Looking for aggressive conflicts or arguments with colleagues

c. looking for ways to resolve conflict with colleagues d. none of the above

22. Potential hazards at working environment may include _____________

a. Chairs and Tables of inappropriate height

b. Poor ventilation

c. Poor lighting

d. All of the above

23. Hazard include physical or emotional intimidation , such as bullying or ganging up against
someone.(T/F)
1. ___________ is a kind of freedom from any potential harm.

a.safety b. Health c. Hazard d. Security

d. Security

2. Security department should be responsible for _______________

a. Electrical Safety b. Personal Safety c. Computer System Safety d. All of the above

d. All of the above

3. The proper security procedures will reduce _________ for organization.

a. Liabilities b. Insurance c. Compensation d. All of the above

All of the above

4. DoIT stands for _______________

a. Desk of Information Technology b. Department of Information Technology

c. Do it now d. Department of Intelligent Transport

b. Department of Information Technology

5. The proper security procedures will increase ____________ for organization.

a. Liabilities b. Insurance c. Business Revenue d. Compensation

c. Business Revenue

6. A health,saefy and security ____________ is a written statement by an employer stating the

company’s commitment for the protection of the health safety and security.

a. Registration b. Document c. Policy d. Language

c. Policy
7. Select the appropriate reasons for Health, Safety and Security Programs or Policies in
Workplace.

a. It indicates the company’s commitment for their employee’s health and safety

b. It also shows that how injuries and illness of the employees is prevented.

c. It clearly state that the company is not only doing the business for profits but it is taking care
of all its stake holders.

d.All of the above

d.All of the above

8. OHS or OH&S stads for ______________

a. Occupational Health and Safety b. Occupational Health Safety

c. Occupational Health and Security d. Occuring Health Safety

Occupational Health and Safety

9. Company should adopt measures and processes that focus on the prevention of occupation
related accidents.(T/F)

a. True b. False

a. True

10. Which of the following is not the common type of Hazard in a Company or Factory or in
any organization?

a. Physical Hazard b. Electrical Hazard c. Ergonomics Hazard d. Paper Hazard

Paper Hazard

11.___________ could also mean working with machinery and electricity operated machines.

a. Chemical Hazards b. Biological Hazards c. Ergonomics Hazards d. Physical

Hazards

. Physical Hazards

12. Which type of hazard arising from the work enviroement like floors, facilities,walls and
ceilings?

a. Chemical Hazards b. Biological Hazards c. Ergonomics Hazards d. Physical

Hazards
. Physical Hazards

13. What should we do to avoide falls and slips in an ogranisation?

a. All things must be arranged properly

c. Proper lighting at all places

d. All of the above

d. All of the above

14. ____________ is due to coming in direct contact with live wires or having indirect contact
trhough a conductor.

a. Electrical Hazards b. Biological Hazards c. Ergonomics Hazards d. Physical

Hazards

a. Electrical Hazards

15. Common cause of electrical accident is ______________

a. worn out wiring b. overloading of electrical circuits c. Faulty equipment d. all of the
above

. all of the above

16. Bright light sources behind the display screen can create ____________

a. Picture Problem b. Contrast Problem c. Best Picture d. None of the above

b. Contrast Problem

17. Which of the following are appropriate solution to avoid bright light sources behind the
display screen?

a. Use blnds or drapes on windows to eliminate bright light.

b. Use indirect or shielded lighting

c. Use well-distributed diffuse light

d. all of the above

d. d. all of the above

18. Which of the following can mitigate hazard from computer?

a. stretching at regular intervals b. Doing some simple yoga in your seat

c. Both of the above d. None of the above

c. Both of the above

19. Improper handling of office equipment can result in ___________

a. Fatigue b. Poor eyesight c. injuries d. all of the above

c. injuries

20. _____________ without proper procedure or techniques can be a source of potential hazard.

a. lifting heavy objects b. moving heavy objects c. both of the above d. none of the
above

c. both of the above

21. What could be done to reduce stress at work?

a. Working for long hours b. Looking for aggressive conflicts or arguments with colleagues

c. looking for ways to resolve conflict with colleagues d. none of the above

c. looking for ways to resolve conflict with colleagues

22. Potential hazards at working environment may include _____________

a. Chairs and Tables of inappropriate height

b. Poor ventilation

c. Poor lighting

d. All of the above

d. All of the above

23. Hazard include physical or emotional intimidation , such as bullying or ganging up against
someone.(T/F)

True

24. Health,Safety and Security will increase the _____ at Workplace.

a. Dispute b. Productivity c. Casualities d. Damage

b. Productivity

25. __________ of an employee is the state of the physical, mental and social well being.
a. Safety b. Security c. Health d.Age

c. Health

26. Every organization must provide _______________

a. Health and safety working environment

b. Clean and Pollution free environment

c. Filtered Water Facility

d. All of the above

d. All of the above

27. A __________ is something that can cause harm to the people.

a. Risk b. Safety c. Hazard d. None of the above

. c. Hazard

28. A ________ is a probability of causing harm to the people.

a. Risk b. Safety c. Hazard d. None of the above

a. Risk

28. What does the acronym "OSHA" stand for?

a) Occupational Safety and Health Administration
b) Occupational Security and Hazard Assessment
c) Office of Safety and Health Administration
d) Office of Security and Hazard Assessment
a) Occupational Safety and Health Administration**

29. True or False: Wearing appropriate personal protective equipment (PPE) is necessary only in
specific job roles.
**Answer: False**
3. What is the purpose of a Safety Data Sheet (SDS)?
- a) To provide instructions on equipment usage
- b) To list all employees' names
- c) To provide information on hazardous chemicals
- d) To manage office supplies
**Answer: c) To provide information on hazardous chemicals**
4. How should you lift heavy objects?
- a) Bend your back while lifting
 - b) Lift with your legs, keeping your back straight
- c) Twist your body while lifting
- d) Lift with one hand to save time
**Answer: b) Lift with your legs, keeping your back straight**
5. In case of a fire emergency, what should you NOT do?
- a) Use the elevator
- b) Remain calm and evacuate the building
- c) Call emergency services
- d) Attempt to extinguish the fire if it is small and contained
**Answer: a) Use the elevator**
6. What is the purpose of a safety audit?
- a) To assess employee performance
- b) To identify and correct potential hazards
- c) To plan office events
- d) To monitor employee attendance
**Answer: b) To identify and correct potential hazards**
7. True or False: It's acceptable to override safety procedures if it speeds up tasks.
**Answer: False**
8. Which of the following is NOT an ergonomic hazard?
- a) Poor lighting
- b) Repetitive tasks
- c) Properly adjusted workstations
- d) Awkward postures
**Answer: c) Properly adjusted workstations**
9. What should you do if you find a spill on the floor?
- a) Ignore it
- b) Clean it up immediately
- c) Put a warning sign and leave it
- d) Notify your supervisor and wait for instructions
**Answer: d) Notify your supervisor and wait for instructions**
10. How often should fire extinguishers be inspected?
- a) Every year
- b) Every six months
- c) Monthly
- d) Bi-annually
**Answer: b) Every six months**
11. What is the purpose of a safety committee?
- a) To conduct performance appraisals
- b) To address and resolve safety concerns
- c) To plan company picnics
- d) To manage employee benefits
**Answer: b) To address and resolve safety concerns**
12. True or False: Safety training is necessary only for new employees.
**Answer: False**
13. Which of the following is a potential hazard with power tools?
- a) Proper ventilation
 - b) Regular maintenance
- c) Loud noise
- d) Wearing gloves
**Answer: c) Loud noise**
14. What should you do if you witness unsafe behavior?
- a) Ignore it
- b) Report it to your supervisor
- c) Confront the individual immediately
- d) Take a photo and post it on social media
**Answer: b) Report it to your supervisor**
15. How should hazardous materials be disposed of?
- a) Throw them in regular trash
- b) Pour them down the drain
- c) Follow instructions on the SDS
- d) Bury them in the ground
**Answer: c) Follow instructions on the SDS**
16. True or False: Emergency exits should be kept clear at all times.
**Answer: True**
17. What should you do if unsure about safety procedures for a task?
- a) Proceed without clarification
- b) Skip the task
- c) Ask a coworker
- d) Consult your supervisor
**Answer: d) Consult your supervisor**
18. Which is NOT a type of workplace violence?
- a) Verbal abuse
- b) Physical assault
- c) Cyberbullying
- d) Accidental injury
**Answer: d) Accidental injury**
19. What's the purpose of lockout/tagout procedures?
- a) To secure confidential documents
- b) To prevent unauthorized access to equipment
- c) To prevent accidental machinery startup during maintenance
- d) To manage employee schedules
**Answer: c) To prevent accidental machinery startup during maintenance**
20. True or False: It's acceptable to remove machine guards temporarily for convenience.
**Answer: False**

FAQ: Workplace Safety

1. What is workplace safety?
- Workplace safety refers to the measures and practices put in place to ensure the health, safety,
and well-being of employees in the workplace.

2. Why is workplace safety important?

 - Workplace safety is important to protect employees from injury and illness, reduce accidents
and incidents, comply with regulations, improve morale and productivity, and minimize financial
losses for businesses.
3. What are common workplace hazards?
- Common workplace hazards include slips, trips, and falls; hazardous materials; ergonomic
hazards; electrical hazards; fire hazards; machinery accidents; workplace violence; and more.

4. How can I assess workplace hazards?

- You can assess workplace hazards by conducting regular inspections, analyzing incident
reports, consulting with employees, reviewing safety data sheets (SDS), and utilizing hazard
assessment tools.

5. What should I do if I encounter a workplace hazard?

- If you encounter a workplace hazard, you should report it to your supervisor or safety officer
immediately. Take appropriate measures to mitigate the risk, such as using personal protective
equipment (PPE) or following emergency procedures.

6. What is the role of management in workplace safety?

- Management plays a crucial role in workplace safety by providing leadership and support,
establishing safety policies and procedures, conducting training and education, providing
necessary resources and equipment, and promoting a culture of safety.

7. How often should workplace safety training be conducted?

- Workplace safety training should be conducted regularly, with initial training provided to new
employees and refresher courses offered periodically to all staff. Training frequency may vary
based on specific job roles and hazards present in the workplace.

8. What are some tips for preventing workplace accidents?

- Tips for preventing workplace accidents include maintaining a clean and organized work
environment, following proper procedures for tasks and equipment operation, using personal
protective equipment (PPE), staying alert and aware of surroundings, and participating in safety
training and drills.

9. How can I promote a culture of safety in my workplace?

- You can promote a culture of safety by leading by example, encouraging open communication
about safety concerns, recognizing and rewarding safe behavior, involving employees in safety
initiatives, providing ongoing training and education, and regularly evaluating and improving
safety practices.

10. Where can I find more information about workplace safety regulations?
- You can find more information about workplace safety regulations from government agencies
such as the Occupational Safety and Health Administration (OSHA) in the United States, as well
as industry-specific organizations and resources. Additionally, consulting with safety
professionals and attending relevant workshops and conferences can provide valuable insights
into current safety standards and best practices.
D. Short answer questions
1. Briefly explain the concept of health, safety and security at the workplace.Answer:
A health, safety and security policy is a written statement by an employer statingthe company’s commitment for
the protection of the health, safety and security of employeesand to the public. It is an endorsed commitment by
management to its employees regardingtheir health, safety and security.

2. State the most important reasons for health, safety and security programs inworkplaceAnswer:
The most important reasons for health, safety and security programs in the workplace because.It shows the
company commitment for their employee regarding health and safety.
It improve the productivity of the company with safety It proves that a company is not only making profits but it is
taking care of all its stakeholders.It defines the role of every employee in the workplace regarding health, safety
and security.It helps to follow the Indian Occupational Health and Safety rules of the government.It also helps to
prevent employee injuries and illnesses.

3. List out the various workplace safety hazards.

Answer:
The various workplace safety hazards are –Physical Hazards,Chemical Hazards, Biological Hazards, Electrical
Hazards, Mechanical Hazards Fire Hazards Ergonomic Hazards

4. List out the potential sources of hazards in an organization.Answer:

The potential sources of hazards in an organization are –Electrical Equipment – Electrical wire, Overloaded
circuits or faulty electrical devices.Machinery and Equipment – Poor maintenance based machine or faulty
machineWork Environment – Excessive noise, Poor lighting or extreme temperaturesErgonomic Issues – Lifting
heavy objects incorrectly or Poor workstation design.Work Processes – Improper handling of tools, absence of
safety protocols or dangerous operations.

5. List some of the IT workplace hazards.Answer:

Some of the IT workplace hazards are –
Fire Hazards –
Insufficient cooling of computer hardware, Overheating equipmentor Faulty devices.
Electrical Hazards –
Overloaded power outlet, improper use of electronic devices or Faulty wiring
Ergonomic Hazards –
Incorrect sitting posture, Strain from typing or using mouse,Poor workstation setup.
Trip and Fall Hazards –
Cables and wire lift loose on the floor.

6. What are the examples of potential hazards?

Answer:
The examples of potential hazards are Poor housekeeping, hard furniture,inadequate lighting, inadequate
ventilation, and incorrectly heighted chairs and tables.

7. Describe information technology workplace hazards.Answer:

Some of the Information Technology workplace hazards are –
Fire Hazards –
Insufficient cooling of computer hardware, Overheating equipment or Faulty devices.
Electrical Hazards –
Overloaded power outlet, improper use of electronic devices or Faulty wiring
Ergonomic Hazards –
Incorrect sitting posture, Strain from typing or using mouse,Poor workstation setup.
Trip and Fall Hazards –Cables and wire lift loose on the floor.

8. What are the workplace safety rules?

Answer:
Some of the workplace safety rules are –Store all cleaning chemicals in different containers in separate
cupboards.Throw garbage dailyInsure proper lighting in workplaceDo not wear loose cloth or jewelry when
working with machineDo not distract the people who are working near fire or near some machinery.Shut down all
equipment before leaving the workplaceDo not play with electrical equipmentRepair broken plugs, switches or
electrical equipment.

9. List out different safety guidelines?Answer:

Different safety guidelines are –Keep work areas clean and organized to prevent slips, trips and falls Wear safety
gear like gloves, helmets or goggles when you working with equipment Know the location of fire extinguishers
Turn off equipment before maintaining the equipment

10. Describe the type of emergency with an example.

Answer:
There are different types of emergency in the organization –
Medical Emergency –
Severe injury, sudden illness or Heart attack
Fire Emergency –
A fire outbreak in an office because of electrical fault.
Natural Disaster –
Flood, Earthquake or hurricane

Chapter 14: Workplace Quality Measures

D. Short answer type questions

1. What causes the water pollution?
Answer:
The majority of human activity affects the water around us, when dangerous materials like chemicals or waste
products pollute water bodies like lakes, rivers,groundwater, or seas, it is known as water pollution. These
substances make the water unsafe for human consumption by degrading its quality. Water pollution can also be
caused by wastewater or sewage.
2. What is occupational overuse syndrome?
Answer:
Occupational overuse syndrome is also known as repetitive strain injury, it is discomfort or persistent pain in
muscles, tendons or other soft tissues without physical manifestations. The causes of occupational overuse
syndrome are poor posture, too much force during tasks, heavy lifting objects, not taking breaks during prolonged
work etc.

3. What are musculoskeletal problems?

Answer:
Musculoskeletal problems affect different areas of the body such as back, arms shoulders, neck, chest and feet.
Musculoskeletal can give swelling, pain, discomfort etc. Musculoskeletal problems occur due to wrong posture or
uncomfortable chairs etc.

4. What cautions to be taken while working on the computer?

Answer:
The cautions to be taken while working on the computer are –The position of computer monitor should be at your
eye level Keep your monitor at least 20 to 30 inches away from you. Use a backrest whenever you are sitting on
the chair. While typing keep your hands lower than elbows. Use keyboard palm rest Take small breaks while
working on the computer.

5. Why is there no right way to use a laptop?

Answer:
There is no right way to use a laptop because if your laptop screen is at the right height then you have to lift your
arms and shoulders too high to use it. Which will cause a problem. To overcome this problem you have to use a
desktop computer which is set up ergonomically correct.

6. What causes eye strain and how to avoid it?

Answer:
Computer bright light, flickering images or glare can cause eye strain and visualfatigue. To avoid eye strain
do the following things.
If light is coming directly behind or in front of you. Adjust the brightness of computer screen Blink your
eyes in an interval Keep the screen clean Ensure that the screen colors are easy to look and characters are sharp and
eligible on the screen. Give eyes periodic breaks from the screen.

7. What type of display screen is suitable to work on a computer?

Answer:
LED monitor of legible size is suitable for display screen.

8. What type of keyboard is suitable to work on a computer?

Answer:
To maintain a comfortable working position and prevent hand or arm fatigue, thekeyboard should tilt and separate
from the screen.
 CHAPTER 14: WORKPLACE QUALITY MEASURES

1. In any organization it is necessary to maintain a good air quality to ____________.

a. Improve the working capabilities of employees
b. Improve the noise levels of machine
c. Improve the working capacities of machines
d. Reduce the electricity bills
a. Improve the working capabilities of employees
2. The polluted water may cause the ___________
a.irritation in eyes b. pain in wrist c. diseases d. all of the above
c. diseases

3. The water and air samples can be analysed by performing some _____________

a.physical analysis b. chemical analysis c. biological analysis d. all of the above

d. all of the above

4. The PH value of the water can be measured through ____________

a. Physical Analysis b. Chemical Analysis c. Biological Analysis d. None of the above

a. Physical Analysis

5. The _________ are used to monitor the health of the ecosystem.

a.Acid Indicators b. Physical Analysis c. Microbial Indicators d. Base Indicators

c. Microbial Indicators

6. Air pollution is mostly caused by __________

a. production of the dust b. mixture of solid particles c. gases in the surrounding air d. all of
the above

d. all of the above

7. Which of the following is responsible for air pollution?

a. Extensive use of automobile vehicles b. Production of the dust

c. Ozone production in the air d. All of the above

d. All of the above

8. Ground water pollution is caused by ___________

a. Production of Dust particles b. Extensive use of fertilizers and pesticide

c. Gases in the surrounding air c. All of the above

b. Extensive use of fertilizers and pesticide

9. What should not be done by an organization to keep the air and water pollution free?

a. Organisation must use limited number of vehicles.

b. The generation of ozone gas must be kept at low level by the organization.

c. Sewage water should not mixed with the surrounding water

d. Dust production should be increased

d. Dust production should be increased

10. Air and water pollution can be analysed by using several methods. There are three common
forms of analysis. Name of analysis are ______________

a. Physical,Biological and chemical

b. Physical, Analytical and Chemical

c. Physical , Biological and Sample

d. Sewage, Biological and Chemical

a. Physical, Biological and chemical

11.What is the importance of cleanliness at workplace?

a. Cleanliness helps to avoid any hazardous situation.

b. Clean work station makes our job easier and more pleasant.

c. Both of the above

d. None of the above

c. Both of the above

12. Which of the following statement is True, in reference to cleanliness at workplace?

a..Each employee is responsible for the cleanliness of their work area.

b. Spills and breakage are to be cleaned up immediately.

c. Floors should be kept clean and clear to prevent slipping and collision.

d. All of the above.

d. All of the above.

13.________________ is the science concerned with designing and arranging things so that
people can use them easily and safely.

a. Pshychology b. Ergonomics c. Economics d. Sociology

b. Ergonomics

14. Aman was used to sit in a chair for a very long hours without lumbar support. This may
cause _______

a. Sore shoulders b. Burning in the upper back c. Stiff neck d. Sore lower back

d. Sore lower back

15. When a person is holding telephone between the ear and shoulder then he may suffer
_______

a. Stiff neck b. Arching Wrists c. Eye strain and sore eyes d. Sore lower back

a. Stiff neck

16. Anuj was advised to use wrist rest to the front of keyboard. It means he is suffering from
_________

a. Dry eyes b. Arching wrists c. Stiff neck d. Eye strain and sore eyes

17. The potential cause for dry eyes is ____________

a. Glares from overhead lights b. Working with wrists extended too much repetition

c. Forget to blink d. No lumbar support

c. Forget to blink

18. Musculoskeletal Problems occurs due to _________________

a. Wrong posture b. Using ergonomically incorrect chair

c. Both of the above d. None of the above

c. Both of the above

19. What can be done to avoid Musculoskeletal Problems?

a. Keep the neck neutral with monitor directly ahead to prevent to turn your neck.

b. Keep your monitor at least arm length distance away from you.

c. Use a keyboard palm rest as needed only when you are not typing.

d. All of the above

d. All of the above

20. We should not rest our wrists when typing. It may leads to _________.

a. Sore Shoulders b. Arching Wrists c. Wrist Strain d. Stiff Neck

c. Wrist Strain

21. Occupational overuse syndrome, also known as ____________

a. Repetition Strain Injury b. Over time work

c. Injury due to Occupation d. Repeated Work

a. Repetition Strain Injury

22. __________ is a term used for range of conditions, characterized by discomfort or persistent
pain in muscles, tendons and other soft tissues.

a. Occupational Syndrome b. Occupational Overuse

c. Overuse Occupational Syndrome d. Occupational Overuse Syndrome

c. Overuse Occupational Syndrome

23. RSI is usually caused or aggravated by ___________

a. Repetitive movement

b. Sustained or constrained postures

c. Forceful movements

d. All of the above

d. All of the above

24. One of the most common conditions related to repetitive use of muscles when using the
computer is _____________

a. Occupational overuse syndrome b. Carpal Tunnel Syndrome

b. Working Syndrome d. Tunnel Syndrome

c. Carpal Tunnel Syndrome

25. Repetitive use of muscle may cause pain in ___________

a. shoulder b. neck c. wrist d. all of the above

d. all of the above

26. Which of the following is not the symptons of carpal tunnel syndrome?

a. Tingling in the hand and arm

b. Pain in the hand and arm

c. Itching in the hand and arm

d. Numbness in the hand and arm

c.Itching in the hand and arm\

27. Which of the following statement is not correct in reference to working on Computer?

a.The keyboard and mouse should be kept at the same level

b.We should use ergonomic keyboard and mouse to reduce the risk of wrist related
conditions.

c. Users should avoid gripping the mouse too tightly.

d.One hand should remain on mouse and one hand always be on keyboard.

d.One hand should remain on mouse and one hand always be on keyboard.

28. What can be done to avoid Strain in Legs and Feet?

a . We can position our desk chair to sit comfortably with our feet flat on the floor.

b. We can use a footrest for more support.

c. We should make sure that while sitting our lower legs should be vertical

d. All of the above

d.All of the above

29. Eye strain and visual fatigue can be caused due to ___________

a .Computer’s bright light glare and flickering images

b.Uncomfortable sitting posture

c.Sitting to work for long time

d. all of the above

a .Computer’s bright light glare and flickering images

30. When we constantly focus on screen and forget to blink our eyes then it may cause ________

a.Drying eyes b. Eyes strain c. Visual fatigue d. all of the above

Drying eyes

31. Which syndrome is caused by poor lighting and glare in the computer screen?

a.Computer Vision Syndrome b. Computer Syndrome

c,Eye vision Syndrome d. Eye Syndrome

a.Computer Vision Syndrome

32. To reduce eye strain while working on computer we should ___________

a.sit ergonomically correct b. keep mouse and keyboard at same level

c.wear anti-glare glasses d. stretch our muscles at regular intervals

c.wear anti-glare glasses

33. What should be done to reduce the risks of visual problems?

a.adjust the brightness of computer screen

b. keep a proper vision distance from computer screen and blink your eyes in an interval.

c. Give your eyes periodic breaks from the screen and perform frequent blinking.

d. all of the above

d. all of the above

34. Headache may occur due to ______________

a. muscle tension or pain in the neck b. strain on the eyes c. vision problem d. all of the
above

d. all of the above

35. Which of the following problem may occur due to long working hours on computer?

a. Strain in legs and feet b. Headaches c. Eye strain d. all of the above

d. all of the above

36. Spending long hours on computers and lacks of physical activity and exercise may lead to
_____________

a.skin rashes b. obesity c. itchy skin d. Hair fall

b. obesity

37.Stress can lead to _____________

a. Decreased attention span b. Lack of Concentration

c. Dizziness d. All of the above

d. all of the above

38. What should be done to combat our stress?

a. Work on Computer for long hours b. Proper sitting posture

c. Yoga d. all of the above

c. yoga

39. Laptops are designed for short periods of use. (T/F). a. True b. False
a. True

40. Which of the following can be set up eronomically correct, while working for long hours?

a.Desktop b. Laptop c. Both of the above c. None of the above

a. Desktop

41. Which hormone regulate our sleeping pattern?

a.Testosterone b. Melatonin c. Oestrogen d. Growth hormone

b. Melatonin

42. We should refrain from using a computer or mobile right before going to bed because
____________

a.It causes strain on wrist b. It causes drying of eyes

c. It suppress release of meltonin substance and disturb sleeping pattern

d. It causes stiffness in neck

c. It suppress release of melatonin substance and disturb sleeping pattern

c. It suppress release of melatonin substance and disturb sleeping pattern

43.The screen/monitor must be free from ____ and _______ which causes discomfort to the user.

a. Reflective glare, current

b. Reflective glare, reflection

c. Reflective glare, image stability

d. Reflective glare, wire

c. Reflective glare, image stability

44. We should use _______ monitors of legible size and with adequate spacing between the
characters and lines to avoid strain on eyes.

a.CRT b.Plasma c. LED d. LCD

c. LED

45. The keyboard should be ________ and ______ the screen to avoid fatigue in the arms or
hands.

a.Tilt, Separate from b. Tilt, Attached with c. Flat,Separate from d. Flat, Attached with

a.Tilt, Separate from

46. The work chair should be ________ in height and the user’s feet must be placed ______ on
the floor.

a. fixed.flat b. fixed,Tilted c. Adjustabe ,Tilted d. Adjustable,Flat

d. Adjustable,Flat
47. What is the main point to be considered while choosing work desk for placing computer?

a. The work desk should be sufficiently large

b. It should have low reflective surface

c. It should allow a flexible arrangement of the screen, keyboard, documents and related
equipment.

d. all of the above

d. all of the above

48. What precautions should be taken while working on computer?

a. Use a surge protector when you plug your system in

b. A battery backup system should be used to protect against a power outage.

c. Remove rings, watches and necklaces while working on the computer

d. All of the above

d. All of the above

49. If a cord or wire will cross a pathway safety it should be mark it with _________ tape.

a. Electric b. Masking c. Hazard d. Green

c. Hazard

50. Modern processors will overheat within ________ if heat sink is not attached.

a. 7 seconds b. 15 seconds c. 20 seconds d. 17 seconds

a.7 seconds
CHAPTER 15: PREVENT ACCIDENT AND EMERGENCY

1.Identify the natural emergency from the following:

a.Hurricanes b. Earthquakes c. Floods d. All of the above

d. All of the above

2. Identify the man made emergency from the following:

a. Toxic gas releases b. Fire c. Chemical spills d. All of the above

d. All of the above

3. _____________ is an unplanned, uncontrolled or unforeseen event resulting in injury or harm

to people and damages to goods.

a. Emergency b. Accident c. Hazards d. Risk

b. Accident

4. _____________ is a serious of crisis situation that needs immediate attention and action.

a. Emergency b. Accident c. Hazards d. Risk

a. Emergency

5. A person falling down and getting injured. This is an example of ___________

a. Emergency b. Accident c. Hazards d. Risk

b. Accident

6. A customer having a heart attack. This is an example of ______________

a. Emergency b. Accident c. Hazards d. Risk

a. Emergency

7. A sudden outbreak of fire in any organization. This is an example of ___________

a. Emergency b. Accident c. Hazards d. Risk

a. Emergency

8. Each organization has ________ and ___________ to handle and report accidents and to take
care of emergencies.
a. Emergency report, Accident report b. Protocol, software

c. Procedures,Practices d. Procedures, Software

c. Procedures,Practices

9. Procedure to handle accidents caused by slipping or falling will be similar across the
industry(T/F)

True

10. We can tackle each form of accident and emergency in an organization only when
____________

a. We are aware of Organisation’s policies and guidelines

b. We are aware of Organisation’s Financial Statement

c. We are aware of Organisations’s CEO

d. None of the above

Answer. A. a. We are aware of Organisation’s policies and guidelines

11. What should be done to handle a particular type of accident and emergency.

a. We should act as per the guidelines.

b. We should provide the required help and support as laid down in the policies.

c. We should not act outside the guidelines and policies.

d. All of the above.

e. All of the above.

12. If someone is injured in an organisation, we should act as per our impulse or gut feeling.(T/F)

b. False

13. Who is authorized to take decisions beyond the organisation’s policies and guidelines, if the
situation requires?

a. All employees b.Team Leaders c. Managers

d.Properly trained and certified professionals

d.Properly trained and certified professionals

14. What should NOT be done if someone is injured in an organisation?

a.Act as per your impulse or gut feeling.

b.Go as per the procedures laid down by your organisation’s policy for tackling injuries

c.Stay calm and follow the prescribed procedures

d.Provide medical help to the injured only if you are certified to provide the necessary aid.

a.Act as per your impulse or gut feeling.

15. What is the possible reason for Trip and Fall accident?

a.Loose wires on floor

b. Wet Floor

c. Dust on the floor

d.Reflection on Computer Screen

a.Loose wires on floor

16. Identify the odd one out.

a.Loose wires b. Goods left on aisles c. Elevated threshold d. Wet floor

d. Wet floor

17. Slips and Fall are mainly due to ___________

a.wet floors b. spilling of liquids on floor

c.Throwing of slip-causing material on floors d. All of the above

d. All of the above

18. People may be injuired in elevators by falling down due to __________

a.Sudden, jerking movement of elevators

b.By tripping on elevators threshold

c.Both of the above

d. None of the above

c.Both of the above

19. Escalators and elevators should be checked __________ for proper and safe functioning by
the right person or department.

a. After every 20 days. b. every month c.regularly d. every year

c. Regularly

20. Goods can fall on people from shelves and injure them. This typically happens if
___________

a.Pieces of goods are placed properly and securely

b.Pieces of goods have been piled improperly

c.Pieces of good kept in an appropriate manner

d.Pieces of goods are placed safely

b.Pieces of goods have been piled improperly

21. Identify the commonly occurring accidents in organisations.

a. Trip and Fall b. Slip and Fall c. Accidents due to Goods d. all of the above

d. all of the above

22. We can try to avoid accidents in our organization by __________

a.allowing employees to work from home

b.finding out all potential hazards and eliminating them

c.restricting them to move from one place to another

d. Not allowing them to talk with each other

b.finding out all potential hazards and eliminating them

23. What we should do in case of an injury to a colleague due to an accident?

a.Attend to the injured Person Immediately

b.Inform your Supervisor

c.Assist your Supervisor

d.All of the above

d.All of the above

24. First aid should contain all the important items for ____________

a.Cuts b. Burns c. Muscle Cramp d. All of the above

d. All of the above

25. What should be done on regular basis to avoid any electrical hazards?

a.Electrical Staff and engineers should carry out routine inspections of all wiring to make sure
there are no damaged or broken wires.

b.Keep a list of numbers to call during emergency, such as those of police, fire brigade, security ,
ambulance etc.

c.Ensure that emergency exists are not obstructed

d.Never place any objects near the emergency doors or windows

a.Electrical Staff and engineers should carry out routine inspections of all wiring to make sure
there are no damaged or broken wires.

26.When people are removed from harmful or dangerous place is called ________

A. Drill b. Evacuation c. Normalisation d. Standard procedure

b.Evacuation

27. What we should do during an emergency evacuation?

a. Leave the premises immediately and start moving towards the nearest emergency exit.

b. Do not use the escalators or elevators

c.Guide your customers or new colleagues to the emergency exits.

d. All of the above

d. All of the above

28. Electrical issues, such as ___________ often lead to fires

a.Damaged extension cords

b.Blocked electrical panels and heaters

c.Overloaded circuits

d.All of the above

d.All of the above

29. Materials which won’t ignite on their own but will continue to burn once exposed to a heat
source comes under the category of ___________

a. Class C Material b. Class D Material c. Class B Material d. Class A material

d. Class A material

30. Examples of Class A material is ____________

a. Cloth b. Paper c. Wood d. All of the above

d. All of the above

31. Materials like liquid, grease and gas materials that burn when exposed to ignition sources
comes under the category of ________________

a.Class A material b. Class B material c. Class C Material d. Class D Material

b. Class B material

32. Materials that are volatile and able to quickly ignite comes under the category of ________

a.Class A material b. Class B material c. Class C Material d. Class D Material

d. Class D Material

33. Magnesium, Potassium and Sodium are examples of ____________

a.Class A material b. Class B material c. Class C Material d. Class D Material

d. Class D Material

34. Electrical materials and equipment comes under the category of _______

a.Class A material b. Class B material c. Class C Material d. Class D Material

b. Class C Material

35. Which of the following are examples of ignition sources?

a. Open flames b. Sparks from metal saws

c.Heat sources such as heaters, ovens d. All of the above

d. All of the above

36. Which of the following type of fire extinguisher is not suitable for Class A material?
a.Water CO2 b. Mechanical Form c. ABC dry powder d. Carbon dioxide

d. Carbon dioxide

37. Which of the following type of fire extinguisher is not suitable for Class B material?

a.Water CO2 b. Mechanical Form c. ABC dry powder d. Carbon dioxide

a.Water CO2

37. Which of the following type of fire extinguisher is not suitable for Class D material?

a.Water CO2 b. Mechanical Form c. Dry Chemical powder d. Carbon dioxide

c. Dry Chemical powder

39. CPR stands for _______________

a. Cardiac Pulmonary Resolution

b. Cardio Pulmonary Respiration

c. Cardio Pulmonary Resuscitation

d. Cardiac Pulmonary Respiratory

c. Cardio Pulmonary Resuscitation

40. Write the following steps of operating fire extinguishers in sequence.

1. Use the fire extinguisher by squeezing the lever

2. Break the seal and pull the safety pin from the handle

3. Sweep it from side to side

4. Identify the safety pin of the fire extinguisher , present in its handle.

a. 1>2>3>4

b. 2>3>1>4

c. 4>2>1>3

d. 3>1>4>2

c. 4>2>1>3