IP Camera Series

User Manual

Document Version: r1.11_250509

Introduction
The VIVOTEK VC9101 is a 5-megapixel modular network camera designed for discreet installation and intel-
ligent surveillance in constrained environments such as corridors or vehicle cabins. Equipped with WDR Pro
(120 dB), it delivers excellent image visibility in high-contrast lighting conditions.
With built-in two-way audio directly integrated into the camera core, the VC9101 enhances real-time inter-
action and monitoring. Its support for Face Check and Smart Motion Detection allows for intelligent, con-
text-aware event detection, while the flexible dewarping display optimizes viewing angles for corridor-style
layouts.
For network security, the VC9101 is protected by Trend Micro IoT Security, ensuring system integrity and
protection against cyber threats. Combining image clarity, modular flexibility, AI-driven detection, and ro-
bust cybersecurity, the VC9101 is an ideal solution for smart, secure, and space-sensitive deployments.

Introduction 2
Revision History
Doc. Ver. Rel. date F/W Ver. Comment

r1.11_250509 2025/05/09 2.2402.34.01j_101 and above Release for new Camera WebUI.

Revision History 3
Read Before Use
The use of surveillance devices may be restricted by law in your country or region. The Network Camera
is not only a high-performance web-ready camera but also a part of a flexible surveillance system. Before
installing this device for its intended use, it is the user’s responsibility to ensure that its operation complies
with local laws and regulations.
Before installing the Network Camera, ensure that all contents are complete by referring to the Package
Contents list in the Quick Installation Guide (QIG) included in the packaging. It is also essential to read the
warnings provided in the guide and follow the instructions regarding installation details to avoid damage
caused by improper assembly or installation. Doing so ensures that the device operates as intended.
The network camera features an intuitive design, making it simple and easy to operate for users with ba-
sic networking knowledge. Its settings interface is categorized by functions such as Image, Video & Audio,
Detection, Recording, and System. The camera supports various applications, including security surveil-
lance and video monitoring. Through the available configuration options, users can customize the camera’s
performance, optimize its features, and ensure proper operation. For advanced users and developers, the
structured menu system and App settings provide flexibility for integrating the camera into existing systems
or enhancing specific functionalities.

Read Before Use 4

VIVOTEK camera models
The following VIVOTEK camera models are applicable to this user manual:

• VC9101 with CU9183-H / CU9183-HF

VIVOTEK camera models 5

IMPORTANT:
The equipment comes with a RTC battery. Note the following:
High or low extreme temperatures that a battery can be subjected to during use, storage or transportation; and low air pressure at
high altitude.
Replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types).
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flam-
mable liquid or gas.
A battery subjected to extremely low aire pressure that may result in an explosion or the leakage of flammale liquid or gas.

CAUTION:
Risk of fire or explosion if the battery is replaced by an incorrect type.

6
Topic of Content
Get started
• Using Device Manager to Locate and Identify Cameras on the LAN

• Using Shepherd to Locate and Identify Cameras on the LAN

• Using the Camera Web UI for First-Time Access

Set a New Password for the Root User
Log In to the Camera Web UI
Introduction to the Camera Web UI

Installation
• Using the Video Stream Toolbar

• Using the Installation Panel to Quickly Adjust the Camera

Control
PTZ

Image
• Enhancing Image Quality with VIVOTEK Camera Settings
Image
Exposure

• Using Privacy Masking to Safeguard Confidential Information in Images

Privacy mask settings

• Customizing Image Overlays to Add Additional Information

Overlay
Advanced

Topic of Content 7
Topic of Content
Video & Audio
• Optimizing Surveillance Efficiency with Flexible Video Settings
Mode
Stream

• Configuring Audio Settings for Enhanced Input and Output Performance

Audio settings
Audio clips

• Configuring Media Profiles to Optimize Video Performance for Versatile Applications

Media profile

PTZ Settings
• Effortlessly Manage and Customize PTZ Settings for Precise Camera Control
Home
Preference

App
• Expand Camera Functionality with Powerful Applications
Event action through HTTP/HTTPS
Trend Micro IoT Security
Face Check

Detection
• Motion Detection: Motion-Based Event Triggering and Face Presence Detection

• Audio Detection: Enhancing Security with Real-Time Audio Anomaly Detection for
Prompt Response

• Tampering Detection: Protecting the Surveillance System from Visual Obstruction

Topic of Content 8
Topic of Content
Event
• Event: Enhancing Security with Automated and Customizable Event

• Camera link: Enhance Multi-Camera Coordination and Eliminate Blind Spots with
Camera Link

• Trigger Automated HTTP/HTTPS Requests for Event-Based Integration

• Event server & media: Effortless Event Management and Enhanced Security with Event
Server & Media

Recording
• Recording: Maximize Surveillance and Storage with Tailored Recording Settings

System
• Device: Centralized Management for System Monitoring and Camera Configuration

• Configure and Secure Your Camera’s Network Connection for Seamless Communication
Network Settings
Protocol
Service
Security

• Manage User Access and Permissions for Enhanced Security and Control
User
Privilege
Account block

• Maintenance: Firmware Updates and Configuration Management for System Maintenance

• Storage: Optimized Storage Solutions for Reliable Video Recording and Data Retention

• File: Effortless Management and Retrieval of Recorded Media

• Monitoring and Managing System Logs and Parameters

Logs
Audit log
Parameter

• Theme settings: Customizing Interface Appearance and Branding with Theme Settings

Appendix A. DI/DO Configuration Guide

Topic of Content 9
Get started
After installing the camera, you can quickly find the IP address of the camera on the local network using the
Device Manager or Shepherd provided by VIVOTEK to access the camera web UI for video monitoring and
various camera settings. Plus, when you access the camera web UI for the first time, you can set your own
password policy for the camera to enhance information security.

Using Device Manager to Locate and Identify Cameras on the LAN

The Device Manager is a device management tool that facilitates the installation and configuration of multi-
ple VIVOTEK devices (primarily for VIVOTEK cameras) through a client-server framework. This allows device
management and maintenance to be performed remotely by installing and using the Device Manager client.
Here, users can use Device Manager to locate the IP address of the camera they wish to operate within their
local network.

Step 1.
Download and install the Device Manager application from VIVOTEK’s official website.
(https://www.vivotek.com/products/software/device_manager)
Step 2.
Run and log in to the Device Manager application.
Step 3.
On the Camera tab, click Add Device to let Device Manager detect cameras on the LAN.
Step 4.
Select the camera to operate based on its MAC address, then click Add.

Note:
Here, users can also note the camera’s IP address and directly enter it in a browser to access the Camera web UI.

Get started 10
Get started
Step 5.
Double-click the camera item you wish to operate, and the Camera web UI will open in the browser.

Get started 11
Get started
Using Shepherd to Locate and Identify Cameras on the LAN
The Shepherd utility is an installation and management tool that helps facilitate the configuration of multiple
cameras. The tool can be used to automatically search the network for cameras, assign IP addresses, display
connectivity, manage firmware/software upgrades, and collectively configure multiple cameras.
Here, users can use Device Manager to locate the IP address of the camera they wish to operate within their
local network.

Step 1. Download and extract the Shepherd application from VIVOTEK’s official website.
(https://www.vivotek.com/products/software/shepherd)

Step 2. Locate and run the Shepherd application.

Step 3. Click refresh icon to detect all devices on the LAN.

Step 4. Select and double-click the camera to operate based on its MAC address, and the Camera web UI
will open in the browser.

Note:
Here, users can also note the camera’s IP address and directly enter it in a browser to access the Camera web UI.

Get started 12
Get started
Using the Camera Web UI for First-Time Access

Set a New Password for the Root User

When users access the Camera web UI for the first time, they must set a new password for the default root
account. If necessary, they can also adjust the password policy for all users of the Camera web UI at this
point.

Step 1. Enter the new password for the root account in the “Password” field to be used as the root login
password from now on.
Note:
At this point, users can click the edit icon to configure the password policy for all users when setting passwords in the Camera web
UI.

Step 2. Re-enter the new password in the “Confirm Password” field for confirmation.

Step 3. Confirm whether the “Block account when consecutive login failures are detected” mechanism is
enabled.
Note:
By default, if the password is entered incorrectly five consecutive times within 20 seconds, the account will be blocked for 300 sec-
onds. User can customize the detailed settings from System > User Accounts > Account block later.

Step 4. Set the language used in the Camera web UI.

Get started 13
Get started
Step 5. Please carefully read the Trend Micro End User License Agreement and click Agree button.

Step 6. Click Save button.

Log In to the Camera Web UI

After setting the new password, the user can log in to the Camera web UI with the root account for first use.

Step 1. Use root account and password to log in when accessing the Camera web UI for the first time.

Get started 14
Get started
Step 2. After accessing the Camera web UI, please carefully read the System Use Notification message
and agree to its content before proceeding with the configuration and operation of the camera through
the Camera web UI.

Audio Playback Security Notification:

The Audio Playback Security Notification is designed to ensure the privacy and security by preventing au-
dio from playing automatically when entering a video streaming page.

The notification appears when a user logs into the VIVOTEK Camera WebUI with active Video Streaming,
specifically to prevent unintended audio playback without consent.

Get started 15
Get started

If the user takes no action, the notification will automatically disappear after 20 seconds; however, if the
user clicks the Volume button (icon) to enable audio, the notification will disappear immediately.
Note:
If multiple notifications appear simultaneously (e.g., success or failure messages), these additional notifications will be displayed
below the primary message without overriding or covering this security notification.

Introduction to the Camera Web UI

The Camera web UI screen is mainly composed of three parts: the title bar, the navigation bar, and the con-
tent display.

The title bar

Primarily serves as the title display for the Camera web UI, allowing users to quickly identify it. The func-
tions are arranged from left to right as follows.

Menu expansion/collapse button

Allows control over menu expansion or collapse to maximize the display of image content or settings in-
terface, providing a better experience for users when operating the camera.

Logo
By clicking the VIVOTEK logo, users can quickly access the VIVOTEK official website for more product infor-
mation. Users can also customize the logo and link displayed in System > Theme > Logo.

Host name
The Camera web UI displays the model name as the default host name. Users can go to System > Device >
Information to modify the name to something more identifiable.

Account information
Users can view the current login account information and the associated role permissions here. They can
also adjust the system language to their preference at any time.

Get started 16
Get started
The navigation bar
Functions and settings within the Camera web UI are centrally categorized to help users quickly locate the
desired configuration items.

Installation
The Installation section helps users set up and fine-tune the camera by providing options for positioning,
focus, and initial configuration to ensure proper alignment and operation.

Image
The Image section allows users to adjust image quality and appearance, including settings for brightness,
contrast, saturation, sharpness, exposure, white balance, and orientation to ensure optimal video output.

Video & Audio

The Video & Audio section allows users to configure video settings such as resolution, bitrate, frame rate,
and codecs, as well as manage audio options like enabling recording, selecting codecs, and configuring
microphone or speaker settings.

PTZ Settings
The PTZ Settings section allows users to manage pan, tilt, and zoom functions by configuring movement
speed, preset positions, and patrol patterns for precise and smooth camera control.

App
The App section allows users to manage VIVOTEK-specific applications or plugins, using these applications
to expand the camera’s functionality.

Detection
The Detection section leverages AI-powered algorithms provide comprehensive monitoring capabilities,
including Smart VCA features like line crossing, intrusion, as well as Motion Detection, Audio Detection,
Shock Detection, and Tampering Detection. Users can configure detection zones, sensitivity, and event
triggers to ensure accurate, intelligent monitoring and enhanced security for various scenarios.

Get started 17
Get started
Event
The Event section allows users to define event triggers and conditions, configuring actions such as send-
ing notifications, recording video, or activating alarms to respond effectively to specific events.

Recording
The Recording section allows users to configure recording modes, such as continuous, event-based, or
scheduled recording, and set storage locations like SD cards or network storage to manage video footage
efficiently.

System
The System section provides tools for managing device settings, network configurations, user accounts,
maintenance tasks, storage options, logs, and interface customization to ensure optimal performance,
security, and usability of the camera.

The content display

This area serves as the main workspace of the Camera web UI, where the layout and content change
based on the different categories selected on the navigation bar. The following operational instructions in
this document will focus primarily on this section.

Get started 18
Installation
This category serves as the first screen upon entering the Camera Web UI. Its primary purpose is to assist
users in quickly and conveniently setting up the desired monitoring view under the Installation category
after installing the camera.

Navigating the Video Stream Toolbar for Enhanced Control

The Video Stream Toolbar is located at the bottom of the Camera Web UI, providing users with various fea-
tures that can be used in real time during video streaming. The functions are arranged from left to right as
follows.

Pause / Play button

When users want to view or confirm the details presented in the video streaming image, they can press
the Pause button at any time to pause the image. Pressing Play button again will resume the video
streaming playback.

Media profile menu

Users can quickly switch between the three different media profiles based on different situational needs,
reducing the time required for video settings. Users can also add or modify media profiles in Video & Au-
dio > Media Profile.

Fisheye dewarping mode

Fisheye dewarping Mode allows users to correct the natural distortion of fisheye camera images, trans-
forming the 360° or 180° warped view into more practical viewing angles. This feature enhances situation-
al awareness by providing multiple dewarping modes tailored to different surveillance needs. VIVOTEK
fisheye cameras offer several dewarping options, including:

Installation 19
Installation
• Client Fisheye
Displays the full 360° fisheye image in its original circular format, useful for recording raw footage.

• Client Panoramic
Converts the image into a 180° wide-angle view, ideal for wall-mounted installations, covering hallways,
storefronts, and open spaces.

• Client Regional
Extracts specific regions from the fisheye image and presents them in a standard viewing format, useful
for focused monitoring areas like entrances or cashier desks.

Volume adjustment
Users can adjust the volume of the video streaming according to their needs.

Snapshot button
Users can capture images from video streaming at any time.

Night/Day mode switch

Users can switch the video streaming display to Black & White or Color mode according to the current sce-
nario, such as nighttime or daytime.

Full screen display

Users can display the video streaming image in full-screen mode.

Installation 20
Installation
Efficiently Adjust Camera Settings via the Installation Panel
The Installation panel provides commonly used and essential information, along with quickly adjustable
settings, to help users complete the camera installation and setup more efficiently and conveniently. Addi-
tionally, the adjusted settings are instantly reflected on the video streaming display.

Control panel
Essential settings and functions required during the camera installation process are integrated into the Con-
trol Panel to ensure that users can view the desired display effects while installing the camera.

Device:

Installation 21
Installation
The Device card serves as a quick reference for critical device information, helping users ensure the cam-
era’s identity, time zone, and system time are correctly configured for seamless operation and event
tracking. Additionally, clicking “View More” will navigate to System > Device > Information for further ad-
justments.

Video & Audio:

Video orientation
The camera may be installed on a vertical, side-facing, or tilted surface to accommodate the interior or
exterior design of a building. The interior of a building may be shaped as a narrow rectangular space, such
as a corridor. A conventional HD image, such as one with a 16:9 aspect ratio, may be incongruous due to
its wide horizontal view. With video rotation, the camera can more effectively cover the field of view in a
tall and narrow scene.

Flip Vertically reflect the display of the live video.

Mirror Horizontally reflect the display of the live video.

Installation 22
Installation
Mount type
Defines the physical installation position of the camera to ensure that the image correction and dewarping
(distortion correction) align with the actual mounting environment.

Best for 360° panoramic views, with the camera capturing the scene
Ceiling
from above.

Best for 180° wide-angle views, ensuring a natural horizontal perspec-

Wall
tive.

Similar to the Ceiling mode but provides an upward perspective from

Floor
ground level.

Video mode
Refers to the image processing modes used by IP cameras during video recording and transmission. These
modes are adjusted based on monitoring environments, network bandwidth, storage requirements, and
application scenarios to enhance image clarity and smoothness, achieving optimal performance and effi-
ciency under various network conditions.

Enable mute
Provides the option to enable or disable audio recording, where toggling it on mutes the camera audio to
prevent any audio capture.

Power line frequency:

The Power line frequency setting ensures stable video quality by allowing users to align the camera’s
frequency with the local power grid, effectively preventing flicker in areas with fluorescent or artificial
lighting; selecting the correct frequency, such as 60 Hz for North America or 50 Hz for many European and
Asian countries, helps eliminate video flicker caused by power line interference.

Installation 23
Installation
Manual trigger:

Allows users to manually enable event triggers by clicking the on/off button on the Installation panel. Be-
fore using this function, please add events associated with Manual Trigger 01 to 03 in the Event category.

Installation 24
Installation
Pixel calculator:

Click the “Add” button to create a pixel calculator window. Move your cursor over the window to position it
in the area of interest, and adjust the window size to fit the area. Once the window is configured, the pixel
count on its edges will be displayed, assisting you in assessing whether the current configuration meets
the requirements.

Using this visual tool, you can estimate the coverage area, the distance to the target, and place a ruler or
an object of known size. Then, you can draw a calculator frame to cover the subject of interest. The calcu-
lated values will be listed at the bottom of the screen, helping you determine whether the current settings
meet the pixel count requirements.

Installation 25
Installation
PTZ panel
The PTZ panel provides users with a convenient way to adjust the monitored image position by operating
the pan, tilt, and zoom functions, and quickly switch between preset positions to monitor key areas; how-
ever, the PTZ function is only supported on the 2nd and 3rd media profiles, and users need to select a sup-
ported stream for it to work.

PTZ control:

Joystick
Users can move the monitored area’s image by operating the joystick, adjusting the view to the desired
monitoring area. Additionally, pressing the Home button will restore the view to the preset Home posi-
tion. Users can set the position represented by Home in PTZ Settings > Home & Preset.

Zoom
Users can use the Zoom button to freely zoom in or out on the current monitoring screen to an appropri-
ate size.

Installation 26
Image
Optimizing Image Quality with VIVOTEK Camera Settings
The General Settings for images are typically used to adjust and optimize the parameters of cameras or im-
aging systems to ensure that the generated images meet the required specifications. These settings can be
divided into four main categories: General, Illuminators, Image, and Exposure. Below is a brief introduction
to each category.

Image
The IPv4 card plays a vital role in setting up the camera’s network configuration and ensuring effective com-
munication. It facilitates dependable connectivity, enables both local and remote access, and allows the
camera to integrate effortlessly into IPv4-based networks. This configuration is crucial for maintaining stable
and efficient performance across diverse networking environments.

White balance

The White Balance setting is crucial for ensuring that colors in the captured video appear natural under
different lighting conditions.

In this mode, the camera automatically adjusts the white balance based
on the lighting conditions.
It is suitable for environments with changing light sources, such as out-
Default
door areas where sunlight and shade vary throughout the day.
The camera continuously evaluates the scene and dynamically adapts to
ensure accurate color representation.

This mode locks the white balance to the current automatic setting at the
moment it is activated.
It is useful in environments with consistent lighting, where maintaining a
Fixed current
stable white balance is more important than adapting to changes.
For example, this mode is ideal for spaces with fixed artificial lighting,
such as offices or warehouses.

Image 27
Image

This mode allows users to manually set the white balance by adjusting
specific parameters like RGain(red) and BGain(blue) levels.
It offers the most control and is ideal for scenarios with specialized light-
Manual ing, such as theatrical productions, where precise color adjustments are
required.
Users can customize the settings to suit their specific needs and ensure
color accuracy in unique lighting conditions.

By selecting the appropriate white balance mode, users can optimize the performance of their VIVOTEK
cameras for a variety of environments and use cases.

Image adjustment

Image 28
Image
Image Adjustment are essential for fine-tuning the visual quality of the captured images. These adjustments
allow users to customize the appearance of the footage to meet their specific needs or adapt to different
environmental conditions.

Brightness controls the overall lightness or darkness of the image. In-

creasing brightness makes the entire image appear lighter, while decreas-
Brightness ing it makes the image darker.
Adjust the brightness to ensure clear visibility in varying light conditions,
such as low-light environments or overexposed areas.

Contrast determines the difference between the lightest and darkest

parts of the image. Higher contrast makes shadows darker and highlights
brighter, enhancing the distinction between objects. Lower contrast re-
Contrast sults in a flatter, less dynamic image.
Use contrast to improve image clarity by enhancing the differentiation
between objects in the scene.

Saturation controls the intensity of colors in the image. Increasing satu-

ration makes colors more vivid and vibrant, while reducing it leads to a
Saturation more muted or grayscale appearance.
Adjust saturation to balance the color intensity for optimal image appear-
ance, especially in scenes with overly vivid or dull colors.

Sharpness determines how clearly the details and edges of objects are
defined in the image. Higher sharpness enhances the clarity of edges, but
excessive sharpness can cause unnatural outlines or noise.
Sharpness
Modify sharpness to emphasize details without introducing artifacts,
particularly in scenes requiring precise identification, like license plates
or facial features.

The gamma curve defines the tonal response of the camera, affecting
how brightness levels are distributed. Adjusting gamma alters the mid-
tones of the image without significantly affecting the darkest or brightest
areas.
Gamma Curve
Use gamma correction to optimize image brightness and contrast for
better visual representation under challenging lighting conditions.
*This option is disabled when the WDR feature is enabled.

Image 29
Image
Defog

Defog is designed to enhance image clarity in foggy, hazy, or smoggy conditions. It works by adjusting the
image’s contrast and visibility to reduce the effects of atmospheric conditions that obscure details. This
feature is particularly useful in outdoor surveillance environments, ensuring better object recognition and
scene visibility despite challenging weather conditions.

Highlight mask

Highlight Mask in VIVOTEK cameras is a feature that detects and marks overexposed areas in the image.
It helps users identify regions where excessive brightness may cause detail loss, ensuring better image
clarity. By visually highlighting these areas, users can adjust exposure settings such as shutter speed, gain,
or iris control to optimize image quality. This feature is especially useful in high-contrast environments like
outdoor surveillance, parking lots, or entrances, preventing overexposure and preserving critical details in
the monitored scene.

3D noise reduction

3D noise reduction is primarily used in low-light environments to reduce noise and flicker in the image.
You can use the slider to adjust the noise reduction strength. Please note that enabling this feature on the
video channel will consume system computing resources. However, when this feature is enabled under
low-light conditions with fast-moving objects, afterimage trails may occur. In such cases, you may choose
to lower the strength.

Image 30
Image
Integrate image-related settings into a profile

The normal mode in VIVOTEK cameras provides a baseline image configuration ideal for standard moni-
toring. Through profile mode, specifically Night and Schedule, users can customize and automate image
settings based on specific requirements and time periods. This is not limited to day-night transitions,
offering greater flexibility and control.

This design delivers:

• Flexible and automated switching of image profiles.
• Optimized image quality for diverse scenarios.
• Improved operational efficiency and resource management.
VIVOTEK cameras ensure consistent performance and high-quality surveillance tailored to various condi-
tions, enhancing both usability and monitoring effectiveness.

The purpose and applications:

Provides standard image settings Suitable for daytime or consistent

Normal
for general use lighting environments

Optimizes image settings for low- Enhances clarity and detail, ideal for
Night (Profile)
light or nighttime conditions night surveillance

Applies specific settings during des-

Automatically switches image set-
Schedule (Profile) ignated periods; not limited to day/
tings based on custom-defined time
night transitions

Image 31
Image
Exposure
The Image page in the Camera web UI control how much light the camera’s sensor receives to create a
well-balanced image. Proper exposure ensures that the image is neither too bright (overexposed) nor too
dark (underexposed), allowing for clear visibility of objects in various lighting conditions.

Exposure window

Exposure Window is a feature that allows users to define a specific area within the camera’s field of view
to optimize exposure settings. By focusing on this designated area, the camera can adjust its exposure pa-
rameters to ensure that the area is properly illuminated, even in challenging lighting conditions. This fea-
ture is particularly useful in scenarios where different areas of the scene have uneven light levels, enabling
the camera to prioritize exposure for critical regions and enhance overall image quality.

Measurement window
This function allows users to set measurement window(s) for low-light compensation. For example, when
low-light objects are positioned against an extremely bright background, user may want to exclude the
bright sunlight shining through a building’s corridor. The types of measurement windows are as follows:

This option calculates the exposure based on the entire field of view, en-
Full view suring that the camera considers all areas within the frame for exposure
adjustments.

This option allows users to manually define specific regions within the
frame for exposure measurement. By selecting this setting, users can
Custom draw one or more measurement windows on the image, enabling precise
control over which areas the camera should prioritize for exposure ad-
justments.

When selected, the camera focuses on the central portion of the image
to determine exposure settings. This is beneficial when the main subject
Center
is located in the center of the frame, allowing for optimal exposure in
that area.

Image 32
Image
When users select the Custom mode to use the measurement window, they can define the inclusive win-
dow and exclusive window by themselves.

Referred to as “weighted windows.”

These are given higher priority in the calculation process.
Inclusive windows
Their values are included in the final computation, unless affected by
overlapping exclusive windows.

Referred to as “ignored windows.”

Their role is to exclude portions of the inclusive windows when they
Exclusive windows overlap.
They effectively reduce the contribution of the overlapping inclusive
windows.

When an exclusive window overlaps with a larger inclusive window, the exclusive portion is deducted from
the inclusive window. This ensures that only the remaining portion of the inclusive window contributes
to the calculation. After adjusting for the overlaps between inclusive and exclusive windows, the system
calculates the exposure value based on the remaining portion of the inclusive window using the weighted
averages method.

Metering Mode
Metering Mode determine how the camera adjusts its exposure settings in response to different lighting
conditions:

Image 33
Image

The camera automatically

evaluates the entire scene to
balance the exposure.
It ensures that the overall
General purpose, when the brightness is optimized for
Auto
scene lighting is balanced. typical scenarios.
Suitable for environments
with relatively uniform lighting
where no extreme light sourc-
es dominate.

Adjusts the exposure to ad-

dress situations where the
background is much brighter
than the subject (e.g., a person
standing in front of a bright
window).
BLC (Back Light Compensa- When the subject is in front of
tion) a bright light source. Ensures that the main subject
is clearly visible and not un-
derexposed, even if the back-
ground becomes overexposed.
Ideal for scenes with strong
backlighting.

Focuses on reducing the im-

pact of overly bright light
sources in the scene, such as
headlights, streetlights, or oth-
er intense light sources.
Darkens overexposed areas
To manage overexposed bright
HLC (High Light Compensa- (like light spots) to enhance
spots and ensure other areas
tion) overall image quality while
are visible.
preserving detail in darker
regions.
Commonly used in nighttime
or high-contrast environments
where bright highlights can
obscure important details.

These settings help optimize the camera’s performance for various lighting conditions, ensuring that criti-
cal details are captured effectively.

Image 34
Image
Exposure control

Exposure Control is designed to manage how light interacts with the camera sensor to produce clear,
well-balanced images under varying lighting conditions. The primary purpose of exposure control is to
adjust the camera’s settings to ensure optimal image brightness, clarity, and detail, regardless of the envi-
ronment.

Exposure level
The adjustment range of the Exposure Level is typically from -2.0 to +2.0, used to fine-tune the brightness
of an image. This setting is designed to enhance or reduce the exposure of the image based on ambient
lighting conditions, ensuring the image remains clear and retains complete details.

Flickerless
When the Flickerless is enabled, the camera automatically adjusts its shutter speed to synchronize with
the flicker frequency of ambient light sources, such as fluorescent or LED lights. This effectively eliminates
flickering stripes or flicker effects in the image, ensuring its stability and clarity.

Exposure mode
Exposure mode is used to control how the camera adjusts image exposure parameters (such as Expo-
sure time and Gain Control) to adapt to different ambient lighting conditions. Once the Exposure mode is
enabled and configured, it helps the camera automatically or manually adjust the exposure according to
scene requirements, ensuring that the image brightness and details meet the desired standards.

Exposure time
Exposure Time refers to the duration for which the camera’s sensor is exposed to light, typically expressed
in seconds or fractions of a second (e.g., 1/120 second to 1/5 second). The primary purpose of this feature
is to control the brightness and clarity of the image, especially under varying lighting conditions.

Gain control
Gain Control is used to adjust the sensitivity of the camera’s sensor to light. Gain settings are primarily
used to enhance image brightness in low-light environments, though they may increase image noise. This
feature helps the camera produce clear and visible images in low-light or high-contrast scenes.

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Image unblur

Image Unblur is a feature designed specifically for dynamic scenes, effectively reducing motion-induced
image blur to ensure clear images of fast-moving objects. By adjusting shutter speed and other exposure
parameters, this feature is ideal for scenarios requiring high-resolution dynamic recording, such as traffic
monitoring or crowd surveillance. However, reasonable adjustments between brightness and image quali-
ty are necessary to achieve optimal results.

Image sharpener with auto shutter speed control

Combining Image sharpener with auto shutter speed control can effectively achieve image unblur. By
shortening the shutter speed to reduce blur and applying image sharpening techniques to enhance de-
tails, the camera can deliver clear images in dynamic scenes while automatically adjusting other parame-
ters to balance brightness, meeting diverse surveillance needs.

AE speed adjustment

AE Speed Adjustment controls the response speed of auto exposure to changes in lighting, balancing the
immediacy and stability of the image. Its purpose is to provide optimal image quality in different scenari-
os, avoiding exposure instability or image flickering caused by lighting variations. By flexibly adjusting the
AE Speed, diverse surveillance needs can be met, ensuring clear and stable images.

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Speed level
The speed level of AE Speed Adjustment should be configured based on the frequency of lighting changes
in the surveillance scene. A slower speed is recommended for stable scenes, while a faster speed is suit-
able for dynamic scenes, ensuring that brightness adjustments are both smooth and responsive. Through
testing and fine-tuning, an optimal balance between image stability and clarity can be achieved.

Sensitivity
Adjusting the sensitivity in AE Speed Adjustment controls the camera’s ability to perceive changes in light-
ing. Low sensitivity is suitable for stable scenes, ensuring a steady image, while high sensitivity is ideal for
rapidly changing scenes, providing real-time response. By testing and tailoring the sensitivity to the specif-
ic scene requirements, the optimal balance between light adaptability and image stability can be achieved.

WDR

The WDR (Wide Dynamic Range) feature is primarily used to enhance image quality in high-contrast light-
ing scenarios, balancing the brightness of light and dark areas, preserving details, and ensuring clear vis-
ibility. This feature is crucial for scenarios requiring precise monitoring under diverse lighting conditions,
such as entrances, tunnels, banks, or nighttime surveillance.

WDR Pro
WDR Pro is an advanced wide dynamic range feature provided by VIVOTEK cameras, offering exceptional
image processing capabilities for high-contrast lighting scenarios. It effectively balances details and colors
in both bright and dark areas, ensuring overall image quality, making it an ideal choice for scenarios de-
manding high standards in image detail and lighting management.

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WDR enhanced
WDR enhanced is VIVOTEK’s most advanced dynamic range technology for high-contrast scenes, offering
superior detail restoration in bright and dark areas compared to standard WDR and WDR Pro. It is suitable
for scenarios with extreme light contrasts and rapid changes, significantly enhancing image clarity and
stability, making it particularly ideal for surveillance applications requiring high detail fidelity.

Integrate exposure-related settings into a profile

The Exposure settings in VIVOTEK cameras can be finely tuned using the Profile function, allowing auto-
mated adjustments based on time (Schedule) or lighting conditions (Night/Normal). This ensures the cam-
era consistently delivers optimal image quality across varying lighting environments.

The purpose and applications:

Shutter speed, gain,

Ideal for daytime or
Provides default expo- and exposure com-
Normal consistent lighting
sure for general use pensation under
conditions
normal conditions.

Optimizes exposure Lower shutter speed, Enhances visibility

Night (Profile) for low-light condi- increased gain, bal- in nighttime or dark
tions anced exposure environments

User-defined expo- Adapts to custom

Time-based switching
Schedule (Profile) sure settings for spe- needs beyond day/
of exposure profiles
cific time periods night transitions

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Using Privacy Masking to Safeguard Confidential Information in
Images
The primary purpose of setting up a Privacy Mask is to protect privacy, comply with regulatory require-
ments, and enhance surveillance efficiency. By flexibly applying the privacy masking feature in various sce-
narios, it not only prevents unnecessary privacy violations but also allows a focus on key surveillance areas,
improving overall monitoring effectiveness and compliance.

The main benefits of setting up a Privacy Mask are as follows:

• Complies with privacy regulations, reducing legal risks.

• Avoids capturing footage unrelated to surveillance purposes, improving data processing efficiency.
• Reduces privacy intrusion on monitored subjects, enhancing trust and acceptance.
• Keeps the focus on target areas, minimizing distractions and improving surveillance effectiveness.

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Privacy mask settings

Step to add a privacy mask:

Step 1. Click +Add button in the Mask list.
Step 2. Draw a closed shape to cover the region you want to hide for privacy concerns on the preview
screen.

Step 3. Enter the privacy mask name.

Step 4. Click Save button.

Step to delete the privacy mask:

Step 1. Click delete icon on the mask item.
Step 2. The Mask item will be deleted directly.

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Step to edit the privacy mask:
Step 1. Click edit icon on the mask item.
Step 2. Drag the mask to the desired Area.
Step 3. Click and drag the corners to adjust the shape (rectangular, trapezoidal, etc.) and size to precisely
cover the target area
Step 4. Click Save button.

Show all masks

After the user configures the privacy masks, the “Show all masks” must be enabled to apply the config-
ured masks to the image.

Mask type
Privacy mask offers two types, Color (color masking) and Mosaic (mosaic masking), to meet privacy pro-
tection needs in various scenarios. Color Mask is suitable for cases requiring a high level of privacy and
complete concealment, while Mosaic Mask is better for scenarios that need to hide details while maintain-
ing the overall natural appearance of the image. Choosing the appropriate mask type based on specific
situations ensures efficient and flexible privacy protection.

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Customizing Image Overlays to Add Additional Information
The Overlays feature is a powerful tool that enhances the usability and clarity of video streams or recordings
by allowing key information to be superimposed on the video feed.

Below is an explanation of its main purposes and functionalities:

• Displaying Key Information:

Adds essential details such as the camera name, date and time, location, or custom text to the video, mak-
ing it easier to identify the source and context of the footage.

• Enhancing Evidence Validity:

Timestamp overlays ensure that video recordings can serve as valid evidence for legal or investigative pur-
poses.

• Branding and Identification:

Displays logos or other identifiers to reinforce brand recognition, especially useful in commercial or public
applications.

• Real-time Data Monitoring:

With dynamic text overlay, real-time updates (e.g., sensor data, alarms) can be shown directly on the video
feed, making it valuable for environment monitoring or situational awareness.

• Regulatory Compliance and Alerts:

Ensures adherence to specific industry or regional regulations by displaying required notifications or
warning messages on the video feed.

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Overlay
The Overlay allows users to add information to images, such as camera names and timestamps. This infor-
mation is directly displayed on recorded or live-streamed footage, facilitating future review and manage-
ment. For instance, by enabling the overlay function, you can display the camera’s name and the recording
time on the footage, which is highly beneficial for surveillance system management and event tracing.

Font settings

The Font Settings in the Overlay settings allow users to customize the appearance of text overlays on video
feeds. This feature ensures that the displayed information is clear, visible, and matches the specific require-
ments of different monitoring environments.

Overlays

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Step to set a overlay:
Step 1. Select the stream (e.g., Stream 1, Stream 2, or Stream 3) you wish to configure for overlay.
Step 2. Click the Add button to create a new overlay.

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Image
Step 3. Choose the type of overlay:

The display can show the user-defined date

Date and Time
and time format.

The display can show the user-defined date

Date
format.
Text
The display can show the user-defined time
Time
format.

The display can show user-defined text con-

Custom
tent.

The display can show 256-color BMP images

Image
uploaded by the user.

The Live streaming indicator is a feature with-

Live streaming indi- in the Overlay settings that visually indicates
cator when the camera is actively streaming live
video.

Step 4. Click the Position dropdown menu to place the overlay (e.g., Upper Left, Bottom Right). Adjust posi-
tioning manually if advanced controls are available.
Step 5. If you select Text, Click the Font size dropdown menu to adjust the text size.
Step 6. If you select Text, please click and configure the Font and Background dropdown menus to choose
the appropriate color and transparency.
Step 7. If you select Image, please click and configure the Image transparency dropdown menus to choose
the appropriate transparency.
Note:
For image overlays, ensure the size and resolution fit the video stream properly.

Advanced
The Advanced page in the Overlay settings primarily offers advanced features, enabling users to customize
overlay content on surveillance footage according to specific requirements. Particularly useful for displaying
real-time dynamic data or in professional scenarios, this settings page provides the necessary flexibility and
functional support.

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Dynamic Text Overlay
Dynamic Text Overlay is an advanced feature of VIVOTEK cameras that allows users to display real-time
dynamic information from external data sources on surveillance footage. This feature enhances the prac-
ticality and informational value of the footage, making it suitable for various surveillance scenarios.

Step to set the dynamic text overlay:

Step 1. Enable Dynamic text overlay
Step 2. Ensure the Server Port is set to an available port (default: 8888) or specify another unused port if
necessary.
Step 3. Ensure your external data source is configured to send data to the camera’s IP address and the
specified server port (e.g., 8888).
Step 4. Ensure the data format is compatible with the camera’s requirements (refer to VIVOTEK API docu-
mentation for acceptable formats).
Step 5. Select the stream you want to add the dynamic text overlay to.
Step 6. In the “Dynamic Text Overlay List,” click the Edit (pencil icon) to configure overlay details.

Image 46
Video & Audio
The main purpose of Video & Audio settings is to ensure high-quality video and audio by adjusting resolu-
tion, frame rate, and compression formats, while optimizing bandwidth and storage usage with multi-stream
options. These settings enhance monitoring capabilities with high resolution, smooth frame rates, and two-
way audio, and provide adaptability for various scenarios such as night mode or outdoor environments.
Additionally, they improve system flexibility and compatibility by supporting multiple media formats and
protocols for seamless integration across devices.

Optimizing Surveillance Efficiency with Flexible Video Settings

The Video settings are divided into the Mode page and the Stream page, both primarily used for configuring
the camera’s video output, offering users flexible control over video quality and resource management.

Video mode

Mount the CU9183-H lens onto the VC9101:

Mount the CU9183-HF lens onto the VC9101:

Video & Audio 47

Video & Audio
Defines the camera’s video output format, adjusting resolution, frame rate, and fisheye processing.

General surveillance,
Fisheye (MAX 30fps) 30fps Full 360° raw fisheye image post-processing, external
dewarping

4-Megapixel (16:9) (MAX Wide Dynamic Range for Environments with lighting
24fps
24fps)(WDR Pro) balanced lighting contrast

General surveillance where

4-Megapixel (16:9) (MAX Standard full-resolution
30fps smooth motion is priori-
30fps) stream at higher fps
tized

Video stream
Video Stream is designed to offer flexible video output options to meet diverse surveillance needs while
optimizing bandwidth and storage resource usage. Through multi-stream configuration, intelligent com-
pression technology, and regional optimization, Video Stream serves as a key tool for enhancing surveil-
lance efficiency and adaptability across various applications.

Video & Audio 48

Video & Audio
Codec
Defines the video compression format.

MJPEG High quality and clarity needed, sufficient bandwidth available.

H.264 Dynamic scenes with stable bandwidth.

H.265 High resolution or bandwidth-limited environments.

Resolution
Resolution is a key parameter of image quality, directly affecting the clarity of surveillance footage, storage
requirements, and bandwidth usage. Choosing the appropriate resolution requires considering the moni-
toring purpose, scenario needs, and resource constraints.

Maximum frame rate

Maximum frame rate is a parameter that determines the number of video frames captured and transmit-
ted by a camera per second. Frame rate affects the smoothness of the video, detail capture, bandwidth
usage, and storage requirements. Choosing an appropriate frame rate requires considering the monitor-
ing scenario, purpose, and system resources. Recommended frame rate settings as:

Smoothly captures fast-moving scenes, suit-

High-Speed Motion
30fps or higher able for scenarios requiring clear observation
(e.g., Traffic, Sports)
of moving objects.

Balances video smoothness and bandwidth

General Surveillance
15fps usage, ideal for most everyday monitoring
(e.g., Stores, Offices)
needs.

Static Scenarios (e.g.,

Saves resources, suitable for scenarios em-
Warehouses, Parking 10fps or lower
phasizing static environments.
Lots)

Low-Bandwidth Reduces bandwidth usage, ideal for situations

Environments or 5fps with network constraints or basic monitoring
Remote Monitoring requirements.

Video & Audio 49

Video & Audio
Intra frame period
Intra Frame Period determine how often for firmware to plant an Intra frame (I-frame). The shorter the
duration, the more likely user will get better video quality, but at the cost of higher network bandwidth
consumption. Recommended settings based on use cases:

High-Dynamic Sce-
Quickly generates complete frames, suitable
narios (e.g., Traffic 1 second
for capturing fast-moving targets.
Monitoring)

Balances video clarity, bandwidth, and stor-

General Surveillance
2 seconds age usage, ideal for most daily surveillance
(e.g., Offices, Stores)
scenarios.

Static Scenarios (e.g., Reduces the number of I-Frames to save re-

3 seconds or longer
Warehouses) sources, suitable for low-variation scenes.

Remote or
Prevents image degradation and ensures
Low-Bandwidth 1–2 seconds
smoothness and quality in remote viewing.
Monitoring

Smart stream III

Smart Stream III is an advanced video optimization technology in VIVOTEK cameras, focusing on dynam-
ically managing bandwidth and storage usage while maintaining critical details and image quality. This
technology effectively reduces bandwidth and storage requirements by intelligently adjusting frame rates,
compression ratios, and regional quality, making it particularly suitable for scenarios with limited band-
width or requiring long-term recording. The configuration items for Smart Stream III are as follows:

• Dynamic intra frame period

Automatically adjusts the I-frame frequency based on scene activity. Achieves better optimization by
balancing image clarity and resource usage.
• Smart FPS
Smart FPS analyzes motion in the scene and optimizes encoding efficiency while maintaining a constant
frame rate (FPS). When no motion is detected, it sends identical frames to the encoder, reducing P-frame
size due to the lack of differences between consecutive frames. This process minimizes bandwidth and
storage usage while ensuring smooth video playback without altering the perceived motion quality.
• Smart codec
Utilizes advanced compression technology to maintain detail in high-motion areas while heavily com-
pressing static areas. Optimizes bandwidth and storage usage without losing critical information.
• Mode
Defines how the camera manages the ROI (Region of Interest) in the video and optimizes image quality
and resource allocation. Mode offers different operating options, allowing users to flexibly choose auto
tracking, manual, or hybrid ROI settings based on surveillance needs and scene characteristics.

Video & Audio 50

Video & Audio

High-dynamic scenarios (e.g., traffic, public spaces)

Auto Tracking Automated processing, no manual configuration needed
Cannot focus on specific static areas

Static scenarios (e.g., offices, warehouses)

Manual Precise control over areas of interest
Not suitable for dynamic environments

Mixed dynamic and static scenarios (e.g., retail, entrance monitoring)

Hybrid Balances static and dynamic needs, highly flexible
May require additional configuration

How to add the ROI window?

Step 1. Click the + ROI Windows button.
Step 2. Drag and resize the selected areas to adjust ROI areas in the preview screen.
Note:
Multiple ROI areas can be added to target different critical locations, such as entrances, cash registers, or driveways.

Step 3. Click the Save button.

Quality priority
Quality Priority is a parameter used to define the priority of image quality, providing higher or lower image
quality for specific ROI areas to balance resource usage and image clarity.

Bit rate control

Bit rate control is used to adjust the transmission bit rate of video, achieving a balance between image
quality and bandwidth usage.

Fixed Quality
When the surveillance scenario demands high image quality and network and storage resources are
relatively sufficient, it is recommended to use Fixed Quality to ensure that no image details are lost.
Constrained Bit Rate
If the surveillance environment has limited bandwidth or storage resources, it is recommended to
choose Constrained Bit Rate to precisely control resource usage by limiting the bit rate.

Video & Audio 51

Video & Audio
Target quality
Target Quality sets the target quality level of the video, instructing the camera on how to compress the
video to achieve the desired clarity. The purpose and applications:

Option Purpose Effect on Stream Application

Manual adjustment Scenarios requiring

User-defined quality
Customized for precise stream tailored stream pa-
settings
control rameters

Low-priority streams
Lower requirements Lower quality, re-
Medium or low-bandwidth
for target quality duced bitrate
networks

Moderate quality with

Balances quality and General-purpose
Standard controlled bitrate us-
efficiency monitoring
age

Better detail while Busy areas with mod-

Enhances stream clar-
Good keeping bitrate rea- erate detail require-
ity
sonable ments

Higher quality, sharp-

Provides high detail in Surveillance requiring
Detailed er images, increased
the video stream detailed object clarity
bitrate

High-security mon-
Maximizes stream Highest image clarity
Excellent itoring, critical evi-
quality and bitrate usage
dence recording

Maximum bit rate

Maximum Bit Rate is a feature used to limit the bit rate of the camera’s video stream, aiming to control
bandwidth and storage resource usage while maintaining video quality. Properly configuring the Maxi-
mum Bit Rate not only ensures stable system operation but also effectively optimizes resource allocation,
making it an essential tool in multi-camera systems and low-bandwidth environments.

Policy
The function and purpose of the policy are to achieve flexibility and specificity in video transmission, bal-
ancing frame rate and image quality according to scenario requirements, thereby enhancing the effective-
ness, stability, and resource utilization efficiency of the monitoring system.

Video & Audio 52

Video & Audio

Suitable for dynamic monitoring scenarios, ensuring smooth video play-

Frame Rate Priority
back to facilitate real-time monitoring and quick response.

Suitable for static or detail-demanding scenarios, providing higher image

Image Quality Priority
clarity to record critical details effectively.

Smart Q
Smart Q is an intelligent image management feature designed to dynamically balance image quality and
resource utilization efficiency. It not only enhances the effectiveness of surveillance footage but also im-
proves the utilization of bandwidth and storage resources. This is particularly suitable for scenarios re-
quiring long-term recording, attention to detail, or resource-constrained monitoring systems.

Video & Audio 53

Video & Audio
Configuring Audio Settings for Enhanced Input and Output
Performance
The overall functionality of this page is designed for comprehensive management of the camera’s audio fea-
tures, covering everything from real-time audio input and output to managing audio clip playback.

Its purposes include:

• Enhancing overall surveillance effectiveness by leveraging audio to support video for more efficient
security monitoring.

• Improving communication and incident response capabilities by integrating two-way communica-

tion and alarm features to meet diverse situational needs.

• Providing flexible control and management tools, enabling easy configuration for both real-time
audio processing and pre-recorded audio playback.

These features make the application of audio in surveillance environments more flexible and efficient.

Audio settings
The purpose of this setting is to provide detailed configurations for audio input and output, optimizing the
audio functionality of surveillance cameras and allowing users to adjust audio quality, volume, and source
based on their specific needs.

Video & Audio 54

Video & Audio
Input settings
The purpose of this setting is to provide detailed configurations for audio input and output, optimizing the
audio functionality of surveillance cameras and allowing users to adjust audio quality, volume, and source
based on their specific needs.

Enable mute
Enable mute allows users to disable audio input, ensuring privacy or preventing unwanted sound record-
ing.

Microphone source
Microphone source lets users select between Internal or External microphones to adapt to different audio
capture needs and hardware setups.

Internal/External microphone input gain

Internal/External microphone input gain allows users to adjust the microphone’s sensitivity, enhancing
or reducing audio capture levels to suit varying environmental noise conditions and ensure clear sound
recording.

Audio type
The audio type setting determines the encoding format for audio, balancing quality, bandwidth usage, and
compatibility:
AAC
Offers high-quality audio with efficient compression, ideal for environments requiring clear sound with
minimal distortion.
AAC Bit Rate
AAC Bit Rate is a sub-setting under Audio Type, which only appears when AAC is selected. It is used to
fine-tune the quality and resource usage of AAC audio format, enabling users to optimize the config-
uration based on practical scenarios, such as bandwidth or storage requirements.

Video & Audio 55

Video & Audio
G.711
A widely used codec for real-time communication, providing good audio quality with low compression,
suitable for networks with sufficient bandwidth.
Sampling codec
Defines the compression method for the selected audio type (typically G.711), affecting audio quality
and compatibility:

Commonly used in North America and Japan, it provides slightly higher

pcmu
audio quality with a focus on maximizing dynamic range for voice clarity.

Commonly used in Europe and other regions, it delivers comparable

pcma quality to pcmu but is optimized for different telecommunication stan-
dards.

G.726
Provides moderate compression, balancing quality and bandwidth usage, suitable for environments
with bandwidth constraints.
G.726 Bit Rate
G.726 Bit Rate is a specific configuration option that appears based on the selection of Audio Type
and is only active when G.726 is chosen. This option allows users to further adjust the encoding bit
rate to optimize settings according to practical needs, such as network bandwidth or storage space
limitations.

Output settings
Users can manually adjust the audio output volume to suit different application environments.

Output gain
Users can manually adjust the audio output volume to suit different application environments:
In scenarios requiring high volume (such as alarms or wide-area broadcasts), gain can be increased to en-
hance the volume.
In scenarios requiring lower volume (such as privacy mode or silent operation), gain can be reduced to
minimize audio interference.

Video & Audio 56

Video & Audio
Audio clips
The Audio Clips feature is designed to integrate audio with event triggers, enabling more efficient notifica-
tions, alerts, and interactions, thereby enhancing the application value of cameras in surveillance and secu-
rity scenarios.

The purpose of the functionality:

Enhance Incident Response Capability
By playing audio alerts or notifications, it can promptly notify nearby personnel of anomalies or potential
threats.

Strengthen Security Deterrence

Play pre-recorded warning messages or alarm sounds upon detecting intruders or suspicious activities,
effectively deterring potential threats.

Increase Monitoring Flexibility

Support for customizable audio content to cater to various scenarios, such as playing welcome messages
in stores or broadcasting regulatory instructions in parking lots.

Simplify Operational Processes

Automated audio playback reduces the need for manual operations, further improving surveillance effi-
ciency.

Video & Audio 57

Video & Audio
Step to add an audio clips:

Step 1. Select the one of the two options under “Select 1 type” for the audio source.
Record from camera
Use the camera’s built-in microphone to record audio, with a maximum file size of 2MB.
Upload a pre-recorded sound file
Upload a pre-existing audio file, which must be in .wav format and not exceed 2MB.

Step 2. Enter a name for the audio clip in the “Clip name” field (e.g., “Clips 01”) to identify it later.

Step 3. In the “Waiting before recording” field, input the number of seconds to delay the start of the re-
cording (e.g., 5 seconds) to allow time for preparation before recording begins.

Step 4. Click the red “Start recording” button to initiate a countdown for the specified time, after which the
system starts recording audio and automatically saves the recording upon completion for review.

Video & Audio 58

Video & Audio
Configuring Media Profiles to Optimize Video Performance for
Versatile Applications
In VIVOTEK cameras, the Media Profile function primarily displays pre-set stream parameters and allows us-
ers to enable or disable video, audio, and metadata. This functionality simplifies stream management while
providing the flexibility to adapt to various monitoring scenarios, such as recording, live viewing, and mobile
access, ensuring efficient and effective surveillance management.

Benefits and Features:

Stream Management Simplified
Users can quickly enable or disable video, audio, and metadata features for each profile.

Clear Stream Display

Media Profile displays the preconfigured stream parameters (e.g., resolution, frame rate, bit rate) for easy
identification and management.

Flexible Application Scenarios

Users can create multiple profiles for different needs, such as:
Recording: High-resolution video enabled.
Live View: High frame rate for smooth real-time playback.
App View: Low-resolution video for bandwidth efficiency.

Optimized Resource Management

By enabling or disabling features, users can reduce bandwidth and system resource usage as needed.

Video & Audio 59

Video & Audio
Media profile
The Media profile is designed to display preconfigured stream parameters and allow users to enable or dis-
able specific features, such as:
Video:
Displays the selected stream settings and allows enabling or disabling the video stream.
Audio:
Enables or disables the audio feature and displays the audio codec in use.
Metadata:
Enables or disables metadata functionality, supporting further video analysis and event tagging.
Note:
Media Profile does not allow configuration of video resolution, frame rate, or bit rate. These parameters are pre-set in the Stream
settings, and Media Profile only displays the relevant settings and enables feature toggling.

Step to add a Media profile:

Video & Audio 60

Video & Audio
Step 1. Locate and click the blue “+ Add” button on the Media Profile screen.
Step 2. To enter a profile name in the “Profile Name” field.
Step 3. Enabling the “Always Multicast for this Stream Profile” option allows multiple users to access the
same video stream simultaneously.
Note:
This feature is particularly beneficial in scenarios requiring efficient data transmission, such as large-scale surveillance systems.
By utilizing multicast, the camera sends a single video stream that can be shared among multiple viewers, significantly reducing
network bandwidth consumption compared to unicast streaming, where separate streams are sent to each user.

Step 4. To enable the “Video” option and select a stream in the Video stream settings.
Step 5. To enable the “Audio” option.
Step 6. To enable the “Metadata” option.

Video & Audio 61

PTZ Settings
PTZ Settings is designed to provide users with a convenient interface for efficiently managing and operating
PTZ cameras, suitable for real-time adjustments and rapid targeting in surveillance scenarios, enhancing the
flexibility and accuracy of surveillance management.

Effortlessly Manage and Customize PTZ Settings for Precise

Camera Control
PTZ Settings offers a comprehensive and intuitive set of tools for flexible operation of PTZ cameras, covering
real-time adjustments, preset management, and automated patrol. These features effectively enhance sur-
veillance efficiency, enabling users to quickly focus on critical details or meet the requirements of large-scale
scene monitoring.

Home
The purpose of the Home & Preset tab in PTZ Settings is to assist users in configuring and managing the
primary viewpoints and preset positions of the camera, enhancing operational efficiency and enabling quick
transitions.

The purpose are as follows:

Simplify Camera Operation
By configuring Home and Presets, users can quickly switch to and return to specified positions, reducing
the time required for manual adjustments.

Enhance Surveillance Efficiency

Facilitates effective monitoring of multiple key areas, especially in scenarios that require frequent per-
spective switching.

PTZ Settings 62
PTZ Settings
Achieve Flexibility and Precision
Enables users to precisely configure and adjust the camera’s viewpoints and focal lengths to meet the
demands of various scenarios.

Joystick
The Joystick provides users with precise control over the camera’s direction and focus, suitable for re-
al-time operation, ensuring flexibility and accuracy in the monitoring range.

Direction Control
Provides a virtual joystick with directional buttons for up, down, left, and right, enabling users to operate
the camera’s pan and tilt in real time.
Clicking the directional arrows moves the camera in the corresponding direction.

Center Positioning
The central button can be used to quickly reset or reposition the camera to its current center point or ini-
tial position.

Zoom Control
Zoom Out: Reduces the zoom level, expanding the camera’s field of view.
Zoom In: Increases the zoom level, focusing on details or specific targets.

PTZ Settings 63
PTZ Settings
Preference
The Preference offers features such as speed adjustment and zoom display, enabling users to flexibly adjust
camera operation parameters according to their needs, achieving more efficient and precise surveillance
management.

The purpose are as follows:

Enhancing Operational Flexibility
Different scenarios may require different speed settings. By adjusting pan, tilt, and zoom speeds, users
can achieve more precise control of the camera.
Adapting to Diverse Surveillance Needs
In patrol mode or manual operation, users can set appropriate automatic movement and zoom speeds
based on the importance of the scene or the speed of moving targets.
Improving Surveillance Accuracy
The zoom level display feature allows users to clearly understand the current magnification, making it
suitable for surveillance scenarios that require focusing on details.
Simplifying Personalized Settings
Users can configure parameters that align with their operational preferences, enhancing overall efficiency.

PTZ Settings 64
PTZ Settings
Speed
The Speed provides comprehensive control over the camera’s movement speed, including pan, tilt, zoom,
and automated patrol, allowing users to flexibly adjust the speed based on surveillance needs for precise
and efficient camera operation.

Pan (Horizontal Panning Speed)

Controls the speed at which the camera moves left and right.
Tilt (Tilting Speed)
Adjusts the speed at which the camera moves up and down.
Zoom (Zooming Speed)
Configures the speed at which the lens zooms in and out. Ideal for quickly focusing on details or slowly
zooming to maintain a smooth transition.

PTZ Settings 65
App
Expand Camera Functionality with Powerful Applications
The App feature provides users with a centralized platform for managing, installing, and updating appli-
cations on the camera, aiming to enhance the device’s flexibility, security, and functionality, enabling it to
adapt to diverse surveillance scenarios and requirements.

Event action through HTTP/HTTPS

The main purpose of this feature is to enable smart automation and integration with external systems.
Specific use cases include:
- Notifications & Alerts
When an event occurs, the camera can send an HTTP/HTTPS request to a specified server or API, such as:
• Sending an alert to a monitoring center
• Triggering third-party systems (e.g., NVR, VMS, or cloud platforms)
• Reporting events to IoT or SCADA systems for further automation
- Triggering Other Systems
It can trigger other smart devices or systems, such as:
• Opening or closing access control systems
• Activating alarms or warning lights
• Notifying AI analytics systems for further processing
- Integration with Third-Party Applications
Allows integration with enterprise or cloud-based APIs, such as:
• Sending data to a RESTful API for event logging
• Integrating with cloud-based smart surveillance platforms
• Triggering scripts for automation control

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App
Face Check
VIVOTEK’s Face Check Package is an AI-based application module designed to detect the presence of hu-
man faces in the camera’s field of view. Powered by deep learning technology, this package enables re-
al-time face detection and can be used as a trigger condition for various automated surveillance actions.
While it does not support facial recognition or identity matching, it serves as a foundational tool for intelli-
gent event detection and monitoring automation.
- Real-Time Face Detection
The system detects one or more human faces in the video stream, even if the faces are angled, partially
visible, or not directly facing the camera.
- Event Trigger Integration
• Digital Output (DO) control (e.g., triggering a light or buzzer)
• Start recording
• Snapshot upload or push notification
- Region and Schedule-Based Detection
Users can define detection zones and schedule timeframes for when face detection should be active,
allowing for precise deployment.

Trend Micro IoT Security

A security application provided by Trend Micro, designed specifically for IoT devices. Its main functional
purposes are as follows:
Enhance Camera Security
Protects the camera from network attacks that may disrupt its operation.
Safeguard Data Privacy
Ensures the security of video data and settings, preventing unauthorized access.
Reduce Maintenance Costs
Minimizes device failures or data loss caused by security issues.

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App
Step to Upload App
Step 1. Click the “Upload” button in the upper-right corner of the page. Two options will appear:
Upload App: For uploading application files.
Upload License: For uploading application license files.

Step 2. Click Upload App, and a file upload window will pop up. The accepted file format is .tar.gz.
Step 3. Click Upload file, and select the application file stored on your local device.
Step 4. After verifying the file, click Upload to upload the application.
Step 5. Wait for the Upload to Complete.
Step 6. The system will display the upload progress. Once completed, the application or license file will
appear in the App list.

Step to Upload License

Step 1. Click the Upload button in the upper-right corner of the page. Two options will appear:
Upload App
For uploading application files.
Upload License
For uploading application license files.
Step 2. Click Upload License, and a file upload window will pop up. The accepted file formats is *.xml.
Step 3. Click Upload file, and select the appropriate license file.
Step 4. After verifying the file, click Upload to upload the license.
Step 5. Wait for the Upload to Complete
Step 6. A “Upload successfully” message appears.

Each application’s More icon (click the three-dot icon on the right) provides the following features and pur-
poses:
Information
Monitor Application Status helps users quickly understand application details, ensuring the version and
license are accurate, while also assisting in troubleshooting by providing essential information like version
and license to diagnose issues effectively.

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App

Schedule
Configure the application’s runtime schedule to specify when it should be enabled or disabled, and set
specific time periods to conserve resources or meet different scenario requirements. This feature optimiz-
es resources by preventing unnecessary long-term application operation, conserving processing power,
and adapts to various scenarios by automating application start and stop, enhancing flexibility.

Delete
Free up storage by removing unneeded applications, especially when storage is limited, and adjust func-
tionality by deleting unused or expired applications to make room for new installations.

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Detection
The purpose of the Detection is to enhance the automated monitoring capabilities of the camera, reduce
manual intervention, and promptly notify relevant personnel in the event of anomalies, thereby improving
security and efficiency. Users can enable and configure the corresponding detection options in the manage-
ment interface based on specific needs.

Motion-Based Event Triggering and Face Presence Detection

This feature enables the camera to detect motion within defined areas and trigger corresponding actions
such as recording, digital output, or alert notifications. In addition to motion detection, users can activate
face presence detection within the same zones to enhance event relevance by identifying when a human
face appears. This dual-layer detection improves monitoring accuracy and supports more intelligent, con-
text-aware surveillance workflows.

Motion detection
VIVOTEK’s VC9101 supports Smart Motion Detection, allowing users to define specific detection zones within
the live view and set flexible trigger conditions. Within each motion window, Face Detection (Face Check) can
also be enabled to detect the presence of human faces and trigger related actions.

The following steps outline how to configure this feature through the camera’s web interface.

Step 1. Access the Smart Motion Detection Page

From the left-hand menu of the Web UI, navigate to [Detection] > [Motion]. This opens the Smart Motion
Detection configuration page, where the live stream and configuration panel will be displayed.

Step 2. Create a Motion Window

Click and drag on the live video stream to draw a motion window (detection zone). Each window will be
automatically labeled (e.g., Motion Window 1, Motion Window 2, etc.).

Step 3. Configure Motion and Face Detection Settings

In the settings panel for the selected motion window, you can adjust:
Motion Activity Threshold
Sets the sensitivity level for motion detection (range: 1–25). A lower value is more sensitive.
Time Filter
• Minimum Activity Duration: Specifies how long motion must persist (in milliseconds) to be considered
valid.
• Activity Merge Interval: If two motion events occur within this interval, they will be treated as a single
event.

Face Detection (optional)

Enable this option to detect the presence of human faces within the motion window. The system can
detect faces even when partially visible or at an angle. Face detection events can trigger recordings,
snapshots, DO output, or other responses.

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Detection
Note:
This function detects the presence of faces but does not perform identity recognition. For facial identification, VIVOTEK’s Face Rec-
ognition solutions are required.

Step 4. Save the Configuration

Click [Save] to apply your settings. To discard changes, click [Discard].

Enhancing Security with Real-Time Audio Anomaly Detection for

Prompt Response
Audio detection enhances security by continuously monitoring ambient sound levels and identifying unusu-
al audio patterns, such as loud noises, glass breaking, or shouting. By analyzing real-time sound data and
triggering alerts when the sound exceeds a predefined threshold, it enables swift responses to potential
security breaches or emergencies. This proactive approach ensures that critical events are detected even in
situations where visual cues are insufficient, providing an additional layer of protection and improving over-
all situational awareness.

Audio detection
The audio detection feature in VIVOTEK cameras is a powerful tool for augmenting security and safety. By
detecting sound anomalies in real-time, it enhances the camera’s ability to monitor and respond to incidents
effectively. Its primary purposes include:

Enhancing Security
Detects abnormal sounds (e.g., glass breaking, shouting, or explosions), enabling early identification of
potential threats.

Supplementing Video Monitoring

Adds an extra layer of detection in situations where motion or visual triggers may not be effective (e.g., a
quiet area with no visible motion).

Real-Time Alerts
Notifies security personnel immediately when unusual sounds are detected, allowing for faster responses.

Environmental Noise Monitoring

Useful for monitoring sound levels in specific areas, such as factories, schools, or public spaces, to ensure
safety and compliance.

Event Recording
Helps ensure that audio-related incidents are documented for review and investigation.

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Detection

Step to configure the audio detection

Step 1. Access the Audio detection settings.
Click “Detection” category > “Audio detection” item on the Camera web UI.

Step 2. Enable Audio Detection.

Turn on the Enable Audio Detection toggle.

Step 3. Set the Detection Level.

Adjust the Detection Level slider.
Higher levels filter out normal background noise, detecting only loud or unusual sounds.
Lower levels detect even minor audio changes, useful for quieter environments.
Use the real-time graph to observe:
Green Line (Level): Represents the detection threshold.
Orange Line (Activity): Represents the live audio levels.
Adjust the slider to set an appropriate threshold based on your environment.

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Detection
Integrate audio detection-related settings into a profile

The Profile Settings for Audio Detection allow users to configure detection settings tailored to specific op-
erational modes, such as Night Mode and Schedule Mode. These settings provide flexibility and precision
for various monitoring needs.

Night Mode
Designed for quieter nighttime environments with lower ambient noise levels, it ensures heightened
sensitivity to detect unusual sounds, such as breaking glass or loud footsteps, that might indicate security
breaches. Lower thresholds for audio level detection can be applied to ensure even minor disturbances
trigger an alert, and the system can be activated automatically during preset nighttime hours.

Schedule Mode
It allows users to apply specific settings during predefined time periods, such as working hours, week-
ends, or off-peak times, ensuring customized detection settings based on predictable noise patterns. It
enables precise scheduling for when audio detection thresholds or profiles should be active, tailoring the
sensitivity to the expected noise environment during the scheduled time.

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Detection
Protecting the Surveillance System from Visual Obstruction
To ensure optimal performance and clear monitoring, protecting your surveillance system from visual ob-
struction is crucial. Regularly inspect and maintain cameras to prevent blockages caused by dirt, debris, or
weather conditions. Strategically position cameras to avoid obstructions from vegetation, building struc-
tures, or temporary barriers. Advanced features such as obstruction detection alerts can further enhance
reliability, ensuring uninterrupted surveillance coverage for critical areas.

Tampering detection
Tamper detection is an advanced camera feature designed to identify incidents such as blocking, defocusing,
or spray paint interference. This functionality enhances the integrity and reliability of surveillance systems
by ensuring clear and accurate monitoring while providing timely alerts. Its primary purposes include:

Preventing Sabotage
Detects and alerts users about attempts to disrupt the camera’s operation, such as covering, defocusing,
or physically tampering with the device.

Maintaining Image Quality

Monitors brightness and focus to ensure consistent video quality, providing actionable alerts if anomalies
are detected.

Enhancing Security
Adds an additional layer of protection by identifying visual impairments or malicious actions that compro-
mise the surveillance system.

Timely Response
Delivers real-time alerts to enable security personnel to respond immediately to tampering incidents or
visual issues.

Operational Reliability
Ensures continuous, high-quality monitoring, even in challenging or high-risk environments.

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Detection
Below are the detailed functionalities and corresponding settings for each feature:
Tampering detection
Detects physical tampering, including actions like blocking, covering, or moving the camera, ensuring im-
mediate alerts to maintain surveillance integrity.
Trigger Duration (seconds):
Defines the amount of time tampering must persist before triggering an alert.
Trigger Threshold:
Adjusts the sensitivity to tampering attempts. Lower thresholds are more sensitive but may result in
false alarms, while higher thresholds are less sensitive.

Image too dark detection

Detects when the video stream becomes abnormally dark due to intentional actions (e.g., turning off
lights) or environmental changes, ensuring timely alerts to address potential issues.
Trigger Duration (seconds):
Sets the duration the image must remain dark to trigger an alert.
Trigger Threshold:
Adjusts the sensitivity to darkness. Lower thresholds detect smaller changes, while higher thresholds
focus on significant darkness levels.

Image too bright detection

Detects when the video stream becomes overexposed, potentially caused by intense light directed at the
camera (e.g., flashlights) to obscure visibility, ensuring immediate alerts to maintain surveillance integrity.
Trigger Duration (seconds):
Specifies how long the brightness issue must persist before triggering an alert.
Trigger Threshold:
Adjusts sensitivity to brightness changes. Lower thresholds detect minor overexposure, while higher
thresholds only trigger for severe brightness levels.

Image too burry detection

Identifies when the video feed becomes blurry due to defocusing, lens obstruction, or environmental fac-
tors such as condensation or dirt, ensuring timely alerts to maintain clear surveillance.
Trigger Duration (seconds):
Defines how long the blurriness must persist to trigger an alert.
Trigger Threshold:
Adjusts sensitivity to blurriness. Lower thresholds detect minor blurring, while higher thresholds focus
on significant quality degradation.

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Event
Event is a powerful tool designed to enhance security through automation and intelligent monitoring. It
allows users to define specific conditions, known as trigger sources, that activate pre-configured actions
such as recording, sending alerts, or controlling external devices. By customizing these events with detailed
schedules and conditions, users can ensure the system responds proactively to potential threats or anoma-
lies. This feature not only streamlines surveillance operations but also reduces the need for constant manu-
al monitoring, providing a reliable and efficient way to protect property and assets.

Enhancing Security with Automated and Customizable Event

To enhance security with automated and customizable events, users can configure specific conditions to
activate surveillance actions. For example, motion detection, sound detection, or tampering can be set as
trigger sources. Once triggered, the camera can automatically record footage, send alerts via email, or acti-
vate connected devices like alarms. Users can further customize these events by setting schedules, such as
enabling detection only during nighttime, or by linking multiple triggers for advanced scenarios. This flexibil-
ity ensures a proactive and efficient security solution tailored to the user’s unique needs.

Event
Event is a smart automation tool designed to enhance the efficiency and effectiveness of security monitor-
ing. Its primary purpose is to detect specific conditions or triggers and automatically execute predefined ac-
tions to respond to those events. This reduces the need for constant manual monitoring and ensures timely
reactions to critical incidents.

Key purpose of Event:

Enhance Security
By enabling cameras to respond instantly to suspicious activities, such as intrusions or tampering, users
can prevent incidents before they escalate.

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Event
Increase Efficiency
Automating responses eliminates the need for constant manual monitoring, saving time and resources.

Provide Evidence
Automatic recording and snapshot capture ensure crucial moments are documented for investigations.

Proactive Problem Solving

Alerts for device or network issues allow users to address problems quickly, reducing downtime or vulner-
abilities.

Steps to Add an Event

Step 1. Enter Event Name
Click “+ Add” button on “Event” configuration tab.
In the Event Name field, enter a descriptive name for the event.
Set the trigger interval. This determines how long the system waits before detecting the same event
again.
Click Next to proceed.

Step 2. Select the Trigger Source

Choose a trigger source from the list:
Device
These triggers are based on the camera itself or external devices connected to it.
Detection
These triggers rely on the camera’s built-in intelligent analysis features to detect changes or abnor-
malities in the environment.
Recording
These triggers are based on the recording status of the camera.
VADP
VADP (VIVOTEK Application Development Platform) provides advanced trigger options supported by
custom applications.

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Event
Network
These triggers are based on the network status or conditions.
Configure any additional settings for the selected trigger source.
Click Next to continue.

Step 3. Define Actions

Select the actions to be performed when the event is triggered:
Digital Output
Activate an external device, such as an alarm.
Backup
Backup video footage to storage if the network is disconnected.
Audio Clips
Play a pre-configured audio clip (requires prior audio setup).
Camera Link
Link to other cameras for coordinated responses.
Event Server & Media
Define the storage location, such as:
0. SD card
1. NAS
Customize the action settings as needed.
Click Next to proceed.

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Event

Step 4. Set the Schedule

Define when the event should be active:
Always: The event will always be active.
Specific Times: Configure the event to only be active during certain times (e.g., only at night).
Review the schedule and confirm it.
Click Save to finalize the setup.

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Event
Note:
The types of Event triggers:

Device

Periodically The event is triggered at regular intervals, as defined by the user.

System Boot The event is triggered when the camera starts up.

Manual Trigger The event is manually triggered by the user.

The event is triggered by a digital signal from an external device, such as

Digital Input
a sensor.

Detection

The event is triggered when the camera detects a moving object in its
Motion Detection
field of view.

The event is triggered when the camera detects tampering, such as being
Tampering Detection
covered, moved, or obstructed.

The event is triggered when the camera detects abnormal sounds, such
Audio Detection
as sudden loud noises.

The event is triggered when the camera detects physical shocks or vibra-
Shock Detection
tions.

Recording

Recording Notification The event is triggered when recording starts or stops.

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Event

VADP

The event is triggered when repeated failed login attempts are detected,
BruteForceAttack
indicating a potential brute force attack on the camera system.

The event is triggered when suspicious network activities resembling a

CyberAttack
cyberattack targeting the camera are identified.

The event is triggered when the software or feature license is approach-

LicenseExpiration
ing expiration, alerting users in advance.

The event is triggered when unauthorized breaches or violations occur in

Quarantine
a designated quarantine zone.

The event is triggered when an object or person crosses a predefined

Crossed
virtual boundary.

The event is triggered when crowd formation or high object density is

ObjectIsCrowd
recognized in a specific area.

ObjectsInside The event is triggered when objects enter a user-defined monitored area.

The event is triggered when objects or individuals linger in a designated

ObjectIsLoitering
area for an extended period.

The event is triggered when fast-moving objects, such as running individ-

ObjectIsRunning
uals, are identified within the camera’s field of view.

The event is triggered when items are left unattended in a monitored

ObjectsAbandoned
zone.

The event is triggered when objects are removed or disappear from a

ObjectsMissing
predefined area.

The event is triggered when human faces are recognized for identifica-
Face
tion or tracking purposes.

The event is triggered when a restricted or prohibited action occurs in a

Violated
defined area.

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Event

VADP

The event is triggered when objects enter or remain in restricted zones

ObjectIsRestricted
where they are not permitted.

Network

Certificate Expiration
The event is triggered when the security certificate is about to expire.
Notify

Enhance Multi-Camera Coordination and Eliminate Blind Spots

with Camera Link
The Camera link in Event settings enables seamless integration and coordination among multiple cameras,
ensuring comprehensive surveillance coverage and eliminating potential blind spots. By facilitating interac-
tion and collaborative responses to triggers, this feature enhances situational awareness, improves monitor-
ing efficiency, and provides a robust solution for complex security environments. Whether managing large
facilities, monitoring multiple zones, or ensuring full coverage in critical areas, Camera Link empowers users
with intelligent, event-driven operations tailored to their specific needs.

Camera link
The Camera Link operates by enabling one camera to trigger actions on other linked cameras when an event
occurs. For example, the Camera Link feature enables a general form factor camera to pair with a PTZ cam-
era. When motion is detected in Motion Window #1, the paired PTZ camera will automatically move to the
designated preset position and initiate object tracking. This coordinated response ensures comprehensive
event coverage, effectively eliminating blind spots by capturing multiple perspectives in real time, even in
complex or large surveillance areas.

Key purpose of Camera link

Multi-Camera Coordination
When an event is detected by one camera, it can trigger actions on other linked cameras, such as play-
ing an audio clip, moving to a preset location, or starting smart tracking for PTZ cameras. This makes it
ideal for small-scale monitoring scenarios where no VMS (Video Management System) is available for
central management.
Centralized Management
The Camera Link feature consolidates multiple cameras into a unified system, streamlining operations
and boosting efficiency, making it particularly beneficial for monitoring systems in security control cen-
ters, smart buildings, or commercial complexes.

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Event
Enhanced Security
The Camera Link feature allows for multi-angle coverage of critical areas by enabling other cameras to
automatically capture footage from different viewpoints when an event is triggered in one zone, effec-
tively reducing blind spots and improving situational awareness.

Data Integration and Event Logging

Events and recordings from multiple cameras can be centralized in one server or storage system, en-
abling seamless event tracking and analysis.

Steps to Add a Camera link

Step 1. Click on the + Add button to create a new camera link entry.
Step 2. Fill in Camera Details:
Camera Name: Enter a descriptive name for the linked camera.
IP Address: Provide the IP address of the target camera you want to link.
Username: Enter the username required to authenticate with the target camera, usually “root” by de-
fault.
Password: Enter the corresponding password for the username.
HTTP Port: Specify the HTTP port used by the target camera. By default, this is usually 80, unless it has
been customized.
Step 3. Click the Test button to ensure the connection details are correct and the camera link is successful-
ly established.
Step 4. Once the connection is successfully tested, click the Save button to store the camera link configu-
ration.

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Event
Trigger Automated HTTP/HTTPS Requests for Event-Based Inte-
gration
The VIVOTEK cameras can send HTTP/HTTPS requests to a specified server or API when a specific event oc-
curs. This enables integration with external systems for notifications, logging, or automation.

Steps to Add a new HTTP/HTTPS event action

Step 1. Click on the + Add button to create a new HTTP/HTTPS event action.
Step 2. Fill in details:
- Server Name: Identifies the event action.
- Server Address: The target server or API URL.
- Header Key & Value: Optional HTTP headers.
- Method:
• GET: Requests data from the target server, typically for information retrieval.
• POST: Sends data to the target server, typically for event reporting or triggering actions. When POST
is selected, the Post Body type must be specified:
• Static: Requires a manually entered Static Body, which remains the same for every event trigger.
• ONVIF Event: Requires selecting an ONVIF Event Topic (e.g., tns1:RuleEngine/MotionDetector/
Motion). The event will be sent using the ONVIF standard format, suitable for
ONVIF-compliant systems.
- Authorization:
• Basic Authentication: Requires User Name and Password.
• Digest Authentication: A more secure authentication method than Basic Authentication, as the
password is not transmitted directly but hashed instead. Still requires User
Name and Password, with server-side challenge-response validation.

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Event
- Delay:
Specifies the delay (in seconds) before executing the request after an event is triggered.
Step 3. Click the Test button to ensure the connection details are correct and the HTTP/HTTPS event action
is successfully established.
Step 4. Once the connection is successfully tested, click the Save button to store the HTTP/HTTPS event
action configuration.

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Event
Effortless Event Management and Enhanced Security with
Event Server & Media
The Event Server & Media offers robust functionality that simplifies event management, improves security,
and enhances user convenience. It ensures that event data is handled efficiently, reliably, and in a manner
tailored to each user’s unique requirements, making it an invaluable tool for modern surveillance systems.

Event server
By offering various types of event servers, VIVOTEK cameras provide a flexible and robust event manage-
ment solution that can be customized to meet diverse security and monitoring requirements. The main
functions and purposes of these servers are as follows:

E-mail
This solution sends email notifications to predefined recipients whenever an event occurs, instantly alert-
ing users with detailed event information. It also supports attaching snapshots or event-related data,
making it an ideal choice for small-scale setups or individual monitoring needs.

FTP
This solution uploads event-related files, such as snapshots, videos, or logs, to an FTP server, providing
centralized storage for event media. It is ideal for managing event data in environments with consistent
network connectivity and is particularly suited for large-scale deployments that require organized and
efficient storage solutions.

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Event
SFTP
This solution securely uploads event-related files to an SFTP server using encryption protocols, enhancing
data protection during transfer. It is ideal for environments requiring the safeguarding of sensitive infor-
mation from interception or tampering and ensures compliance with strict security policies and regulatory
requirements.

HTTP
This solution sends event notifications or data to an HTTP server via HTTP requests, enabling seamless
integration with third-party systems or applications for efficient event handling. It can trigger workflows in
advanced security systems, home automation setups, or analytics platforms, and simplifies integration in
environments that rely on custom APIs or HTTP-based solutions.

HTTPS
This solution uses the secure HTTPS protocol for encrypted communication, ensuring secure data transfer
to prevent unauthorized access or data breaches. It is ideal for sensitive applications requiring confidenti-
ality and is commonly implemented in modern, secure network environments.

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Event
Steps to configure an Event server
Step 1. Click the + Add button to add a new server.

Step 2. In the popup window, choose the type of server you want to configure:
Email: For sending event notifications via email.
FTP: For uploading event-related files (e.g., snapshots or videos) to an FTP server.
SFTP: Similar to FTP but uses encrypted file transfer for added security.
HTTP: For sending HTTP requests to a third-party system with event information.
HTTPS: Similar to HTTP but uses a secure communication protocol.

Step 3. Click Next to proceed with the server-specific configuration.

Step 4. Depending on the server type selected, fill in the required fields:
Email Server:
SMTP Server: Enter the SMTP server address (e.g., smtp.example.com).
Port: Specify the port (e.g., 25, 465, or 587 depending on the SMTP configuration).
Authentication: Enable and enter the username and password for the email account.
Sender Email Address: Enter the “From” address for email notifications.
Recipient Email Address: Enter the recipient’s email address for receiving notifications.
FTP Server:
FTP Server Address: Enter the IP address or domain name of the FTP server.
Port: Default is 21 (adjust if needed).
Username and Password: Enter credentials to authenticate with the FTP server.
Folder Path: Specify the folder where files should be uploaded.
SFTP Server:
Similar to FTP, but ensure the SFTP protocol is supported, and credentials are entered securely.
HTTP Server:
Server URL: Enter the full URL of the HTTP server (e.g., http://example.com/api/event).
HTTPS Server:
Same as HTTP but ensure the server URL starts with “https://”.
Note:
Upload and configure certificates if required for secure communication.

Step 5. Click the Test button to verify that the camera can successfully connect to the server.

Step 6. After a successful test, click “Save” to store the server configuration, and the new server will ap-
pear in the Event Server list.

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Event
Step 7. Link the Server to an Event
Navigate back to the Event tab.
Create a new event or edit an existing one.
Select the configured server under the Event Server section.
Define the actions and media to be sent to the server when the event is triggered.

Note:
Use strong and unique passwords for server authentication to enhance security.
For HTTPS and SFTP, ensure certificates and encryption settings are correctly configured.
Regularly monitor and test the server connection to ensure reliable event handling.

Event media
The Event Media settings offer a powerful and flexible media management solution, enabling users to
quickly generate, store, and transmit media files during events. This meets the needs for real-time mon-
itoring, event recording, and evidence preservation, further enhancing the efficiency and reliability of
surveillance systems. The main functions and purposes of these servers are as follows:

Snapshot
Captures a still image at the moment the event is triggered, providing a quick visual representation of the
event that is useful for reviewing specific moments or identifying key elements such as faces or objects.

Video clip
Records a short video segment before, during, and after the event is triggered, offering detailed context
and a dynamic view of the event to help users thoroughly analyze incidents such as the movement of indi-
viduals or objects.

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Event
System log
Records textual data about the event, including the type of event, time, and related system activity, pro-
viding a chronological record for audits and troubleshooting while being useful for monitoring system
performance and identifying anomalies.

Steps to configure an Event server

Step 1. Click the + Add button to create a new media configuration.

Step 2. Enter a descriptive name for the media in the Media Name field

Step 3. Select Media Type

Choose one of the following media types from the dropdown menu:
Snapshot: Captures a still image.
Video Clip: Records a short video clip.
System Log: Logs textual data about the event.

Step 4. Configure Media-Specific Settings

Snapshot:
Source: Select the video stream from which snapshots will be taken.
Pre-Event Buffer (seconds): Define how many seconds before the event to capture snapshots.
Post-Event Buffer (seconds): Define how many seconds after the event to continue capturing snap-
shots.
Custom Image Frequency (frames/second): Set the frequency for capturing images (e.g., 1 frame per
second).
File Name Prefix: Enter a custom prefix for snapshot filenames.
Optionally, enable the checkbox to add a date and time suffix to filenames for better organization.
Note:
The resolution setting may affect the maximum number of snapshots that can be taken. Please refer to the Video & Audio > Video
> Steam page for more information.

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Event
Video clip:
Source: Select the video stream to record from.
Pre-Event Recording (seconds): Define how many seconds before the event the recording should start.
Maximum Duration (seconds): Set the maximum length of the video clip (e.g., 5 seconds).
Maximum File Size (KB): Specify the maximum file size for the video clip.
File Name Prefix: Enter a custom prefix for video filenames for easy identification.
System Log:
This media type will record event-related data such as event type, time, and associated system activity.

Step 5. After configuring the settings, click “Save” to finalize the media configuration, which will then ap-
pear in the Event Media list.

Step 6. Link Event Media to an Event.

Navigate to the Event tab.
Create a new event or edit an existing one.
In the event settings, select the configured media under the Event Media section.
This ensures the configured media (e.g., snapshots, video clips, or system logs) will be generated when
the event is triggered.

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Recording
Maximize Surveillance and Storage with Tailored Recording
Settings
The Recording settings empower users to customize their surveillance experience with precision and effi-
ciency. By offering flexible scheduling, event-based triggers, and multiple storage options, these settings
ensure that critical footage is captured while optimizing storage usage. Whether you need 24/7 monitoring
or recordings triggered by specific events like motion or sound, the system adapts seamlessly to your needs.
With the ability to store recordings locally on an SD card or on a network drive, users can ensure data secu-
rity and accessibility. This customizable approach simplifies management, enhances security, and provides
peace of mind, making it a vital feature for any surveillance setup.

Key purpose of Recording:

Surveillance and Security
Ensures critical areas are monitored and video evidence is captured, whether continuously or based on
events.

Event Investigation
Allows users to review recordings to investigate incidents or analyze activities.

Efficient Storage Management

By setting specific schedules and triggers, unnecessary recordings are minimized, conserving storage
space.

Flexibility for Different Scenarios

Accommodates various recording needs, such as round-the-clock monitoring or selective recording based
on motion detection or specific timeframes.

Backup and Data Accessibility

Ensures recordings are stored securely and can be accessed as needed, either from local SD cards or net-
worked storage solutions.

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Recording
Steps to configure Recording

Step 1. Click the +Add button to open the Recording Settings panel.
Step 2. In the Recording name field, type a descriptive name for this recording schedule.
Step 3. Check the With adaptive recording box if needed.
Step 4. Under Source, choose the appropriate media profile from the dropdown menu. Media profiles are
predefined configurations in the Video & Audio settings of the camera.
Step 5. Under Trigger, select one of the following options:
- Schedule recording
Records based on a predefined time schedule. This is the most commonly used option for continuous
or time-based recording. After selecting Schedule recording, configure the time interval:
• Always: Records continuously, 24/7.

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• Custom Schedule: Set specific time frames (e.g., weekdays from 9:00 AM to 6:00 PM).
- Network fail
Triggers recording only when the camera detects a network failure. This ensures footage is recorded
locally on the SD card when network connectivity is interrupted, providing a fail-safe mechanism.
Step 6. Under Destination, select where the recordings will be stored:
SD
Save recordings locally on the SD card inserted in the camera. This option is ideal for standalone setups
or when local storage is sufficient.
NAS
Save recordings to a Network Attached Storage device. This is useful for centralized storage and easier
management of video data, especially in larger surveillance systems.
Note:
If an SD card is not detected or improperly installed, a warning message will appear. Ensure an SD card is inserted or configure the
NAS settings before proceeding.

Step 7. Once all fields are configured, click Save to apply the settings.

With adaptive recording

Adaptive Recording is an intelligent feature designed to optimize surveillance efficiency by dynamically ad-
justing the video frame rate based on real-time events. By reducing bandwidth and storage usage during
routine monitoring and ensuring high-quality video during critical events, Adaptive Recording enhances
both system performance and resource management. Its primary purposes are:

Bandwidth and Storage Optimization:

During normal monitoring, the system reduces bandwidth consumption and storage usage by only send-
ing I-frame data.

Enhanced Event Recording:

When an alarm is triggered, the frame rate increases to the full frame rate to capture critical moments in
high quality.

Resource Efficiency:
The system optimizes frame rate usage based on actual needs, ensuring efficient use of network and stor-
age resources without compromising performance.

How does Adaptive Recording achieve the above purposes?

1. Dynamic Frame Rate Adjustment:
When Adaptive Recording is enabled, the camera dynamically adjusts the frame rate based on alarm trig-
gers, such as motion detection, DI devices, or manual triggers.
When an alarm is triggered:
The camera records the full frame rate streaming data to ensure high-quality video for critical events.
When no alarm is triggered:
The camera only sends Intra frame (I-frame) data during normal monitoring to minimize bandwidth and
storage usage.

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2. Frame Rate Control:
No Alarm Trigger:
JPEG mode: 1 Intra frame (I-frame) per second.
H.264 mode: Records Intra frame (I-frame) only.
Alarm Trigger:
Automatically increases to the configured full frame rate.

3. Frame Period Limitation:

If the Intra frame (I-frame) period is greater than 1 second in the Video & Audio > Video > Stream page, the
firmware will automatically reduce it to 1 second when Adaptive Recording is enabled.

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The System acts as a comprehensive management hub designed for configuring and monitoring the device.
It offers essential tools to manage the camera’s system information, network configurations, user accounts,
storage solutions, and maintenance tasks. Its core aim is to ensure secure and efficient device operation by
enabling features like firmware updates, log analysis, and system diagnostics. Additionally, it improves user
experience through customizable themes and streamlines data management by organizing storage and file
handling. This category plays a vital role in maintaining optimal camera performance and ensuring its seam-
less integration into a networked environment.

Centralized Management for System Monitoring and

Camera Configuration
The Device item serves as a centralized interface for monitoring and configuring the essential system infor-
mation, operational status, and hardware settings of the camera. Its primary purpose is to provide users
with real-time insights into system performance (CPU, memory, and storage), enable easy identification and
management of the device through network and hardware details, ensure accurate time synchronization for
recordings and logs, and facilitate integration with external devices through LED and DIDO controls. Overall,
it enhances the camera’s manageability, performance monitoring, and operational precision in a user-friend-
ly manner.
The Device item features four functional cards covering the camera’s operational status, basic device infor-
mation, system time synchronization, and interaction with external devices. Its main purposes are as fol-
lows:

Real-time Monitoring
Helps users track resource usage and storage capacity of the camera.

Identification and Management

Facilitates easy identification and network management through basic device information.

Time Synchronization
Ensures the accuracy of recording files and event logs.

External Device Integration

Enables interaction with external devices to expand functional applications.

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These functions are designed to enhance the camera’s usability, operational flexibility, and integration capa-
bility with other devices.

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Status
The Status card serves as a real-time dashboard for monitoring the camera’s operational performance. By
providing detailed insights into CPU, memory, and storage usage, it helps users maintain optimal device per-
formance, ensure system stability, and proactively address resource management needs.

CPU Load
Displays the real-time CPU usage of the camera as a line graph, showing fluctuations over time.
Helps users monitor processor load trends and identify potential performance issues.

Memory
A circular graph visualizes the memory usage, including: Total memory capacity, Used memory and Avail-
able memory.
Detailed figures for used and free memory are shown for precise monitoring.

Storage Status
Displays the status of internal storage, including: Total storage capacity, Used storage space and Available
storage, represented by a progress bar for clear visualization.
Includes options for further storage management via the gear icon.

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Information
The Information card provides essential details for identifying, configuring, and maintaining the camera. It
simplifies network management, ensures the camera is up to date, and provides quick access to critical de-
vice information, aiding in efficient management and troubleshooting.

Host Name
Displays the camera’s unique name.
Can be edited by the user to customize and identify the camera more easily within a network.

Model
Shows the camera’s model number.
Helps in identifying the specific device for maintenance or troubleshooting.

MAC Address
Displays the camera’s unique MAC address.
Useful for network diagnostics, device identification, or IP reservation purposes.

IP Settings
Shows the camera’s current IP address.
Allows users to confirm the network connectivity and configuration.

Firmware Version
Displays the current firmware version installed on the camera.
Includes an Upgrade option for users to update the firmware, ensuring access to the latest features, bug
fixes, and security improvements.

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System Time
The System Time card is essential for ensuring that the camera’s time is accurate and synchronized with its
operating environment. By offering flexible configuration options, it supports reliable event tracking, seam-
less system integration, and precise log management, enabling efficient and consistent monitoring in vari-
ous setups.

Time Zone
Allows users to select the time zone based on the camera’s location (e.g., GMT+08:00 Beijing, Chongqing,
Hong Kong).
Ensures the camera’s time aligns with the local time for accurate recording and event logging.

Set date and time

Offers four options for configuring the camera’s time:
Keep Current Time
Retains the existing time configuration on the camera without changes.
Synchronize with PC
Matches the camera’s time to the time on the connected computer, providing a quick and convenient way
to set the time.
Manually
Enables users to manually set the date and time, suitable for specific use cases requiring custom time set-
tings.
Synchronizing with NTP Server
Synchronizes the camera’s time with a Network Time Protocol (NTP) server to maintain accurate, automat-
ed time updates.

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LED & DIDO
The LED & DIDO card serves as a bridge for the camera’s interaction with its environment. By controlling the
LED indicator and managing the digital input/output interfaces, it allows the camera to integrate seamlessly
with external devices, enhancing its functionality and supporting a wide range of automation and monitor-
ing applications.

LED Indicator
A toggle switch to enable or disable the camera’s LED indicator.
When enabled, the LED provides visual feedback for the camera’s operational status (e.g., power on, re-
cording, or activity detection).

Digital input
DI-1 Current status
Displays the real-time status of the digital input (e.g., High or Low).
DI-1 Normal status
Allows the user to configure the expected normal state for the digital input (either High or Low). Used for
integrating external sensors (e.g., motion detectors or alarms).

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Digital output
DO-1 Current status
Shows the current state of the digital output (e.g., Open or Grounded).
DO-1 Normal status
Lets the user define the normal state for the digital output (either Open or Grounded). Used for triggering
external devices (e.g., alarms, lights, or actuators).
Note:
High/Low in DI
Reflects the input signal received from external devices, used for monitoring the status of sensors or triggers.
Open/Grounded in DO
Controls the output signal sent to external devices, used to activate or deactivate connected equipment such as alarms or actua-
tors.

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Configure and Secure Your Camera’s Network Connection for
Seamless Communication
The Network item provides comprehensive tools for configuring the camera’s network connectivity, ensur-
ing reliable communication, remote access, and secure integration with other devices and systems. This
configuration is critical for enabling real-time monitoring, remote management, and data transmission over
various network infrastructures.

The main functional purposes are as follows:

Network Integration
Allows the camera to connect to local networks or the internet through proper IP settings, enabling re-
mote access and monitoring.

Customized Configuration
Provides flexible network parameter settings (e.g., static or dynamic IP) to ensure compatibility with vari-
ous network environments.

Reliable Communication
Ensures seamless communication with external systems (e.g., NVRs or cloud platforms) through proper
configuration of gateways, DNS, and protocols.

Security
Supports secure connections and access controls to protect the camera and its data from unauthorized
access or threats.

Efficient Monitoring and Maintenance

Facilitates network troubleshooting and diagnostics using tools like WINS and DNS settings to ensure con-
tinuous operation.

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Network Settings
By providing detailed configuration options for both IPv4 and IPv6, the Network Settings tab ensures the
camera can seamlessly connect to and operate within diverse and complex network environments.

IPv4
The IPv4 card plays a vital role in setting up the camera’s network configuration and ensuring effective com-
munication. It facilitates dependable connectivity, enables both local and remote access, and allows the
camera to integrate effortlessly into IPv4-based networks. This configuration is crucial for maintaining stable
and efficient performance across diverse networking environments.

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IPv4
Network Type
Allows the user to select the type of network connection:

A standard wired network connection, typically used when the camera is

LAN
connected to a local network through Ethernet.

A protocol used for direct internet connections, often requiring authenti-

PPPoE(Point-to-Point cation with a username and password from the Internet Service Provider
Protocol over Ethernet) (ISP). It’s commonly used in DSL networks or when the camera needs to
connect directly to the internet without a router.

IP Configuration
Provides two configuration options:

Dynamically assigns an IP address to the camera using a network DHCP

DHCP
server, suitable for networks with automated address assignment.

Assigns a static IP address to the camera for consistent and reliable iden-
Fixed IP
tification on the network.

IP Address
Displays or sets the IPv4 address of the camera, which serves as the unique identifier for the camera with-
in the network.

Network Mask
Defines the subnet mask, which determines the range of devices that can directly communicate with the
camera.

Default Router
Specifies the default gateway for directing network traffic beyond the local subnet, such as accessing the
internet or external servers.

Primary and Secondary DNS

Configures DNS servers to resolve domain names into IP addresses, enabling features like remote access
using hostnames instead of IP addresses.

Primary and Secondary WINS Server

Specifies WINS servers to resolve NetBIOS names into IP addresses, typically used in Windows-based envi-
ronments to facilitate name resolution.

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IPv6
The IPv6 card in the Network Settings tab equips the camera with the ability to operate in next-generation
networks, supporting automatic or manual IP address assignment, subnet configuration, and domain name
resolution. This ensures the camera is ready for modern and future network environments, providing en-
hanced connectivity and adaptability.

IP Configuration
Allows the user to select how the IPv6 address is assigned:

Automatically obtains an IPv6 address using SLAAC (Stateless Address

Auto
Autoconfiguration) or DHCPv6, depending on the network setup.

Manual Enables manual input of a static IPv6 address if required.

Prefix Length
Specifies the subnet prefix length, which determines the size of the subnet and the range of addresses
that can communicate directly with the camera. A prefix length of 64 is common in IPv6 configurations.

Default Router
Configures the default gateway for the camera’s outgoing traffic to external networks, ensuring communi-
cation beyond the local IPv6 subnet.

Primary DNS
Allows the user to specify the primary DNS server to resolve domain names into IP addresses in IPv6 net-
works.

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Protocols
The Protocols tab is designed to configure various communication protocols that enable the camera to inter-
act with other devices, systems, and networks. It includes five key protocol cards: HTTP & HTTPS, RTSP, SIP,
SNMP, and Bonjour, each serving specific purposes for communication, streaming, and network discovery.

HTTP & HTTPS

The HTTP & HTTPS card is essential for configuring secure and reliable web-based access to the camera. It
provides the flexibility to use both encrypted (HTTPS) and unencrypted (HTTP) protocols, ensures compati-
bility with modern security standards, and supports redundancy and customization for a variety of deploy-
ment scenarios.

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Allow Access Through
Allows users to choose the protocols for accessing the camera:

HTTP only Enables access via the unencrypted HTTP protocol.

HTTPS only Enables access via the encrypted HTTPS protocol.

HTTP & HTTPS Supports both protocols simultaneously for flexible access options.

HTTP Authentication
Configures the authentication method for HTTP access:

Basic A simpler method that sends plain text credentials (less secure).

Digest A more secure method using hashed credentials.

HTTP Port
Defines the primary port used for HTTP communication (default: 80).

Secondary HTTP Port

Provides an additional HTTP port (e.g., 8080) for accessing the camera as a backup or alternative.

HTTPS Port
Sets the port for HTTPS communication (default: 443), ensuring encrypted and secure access.

TLS Version
Offers options to select the encryption protocol for HTTPS:

TLS v1.2 only For compatibility with older systems.

TLS v1.3 only For maximum security using the latest protocol.

TLS v1.2 or v1.3 Provides flexibility by supporting both.

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HTTPS Certificate
Manages the digital certificate used for HTTPS communication:
• Default Certificate
Uses the camera’s built-in certificate.

Access Name
Provides options to customize or manage the camera’s hostname or access URL, simplifying identification
and connection.

RTSP
The RTSP card is designed to configure real-time video and audio streaming settings for the camera. It en-
ables seamless integration with external systems, secure access to live feeds, and optimized network per-
formance through multicast and quality monitoring. This makes it a critical component for deploying the
camera in professional surveillance and media environments.

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Authentication
Configures the authentication method for RTSP access:

Disable Disables authentication, allowing unrestricted access to RTSP streams.

Uses plain-text credentials for authentication (less secure, suitable for

Basic
closed networks).

Employs hashed credentials for authentication, offering a more secure

Digest
option for open or sensitive environments.

RTSP Port
Specifies the port number for RTSP communication (default: 554). Used for initializing RTSP sessions be-
tween the camera and the client.

RTP Video Port

Defines the port for transmitting video streams (default: 5556).

RTP Audio Port

Specifies the port for transmitting audio streams (default: 5558).

RTP Metadata Port

Sets the port for sending metadata (e.g., timestamps or event information) along with the video and audio
streams (default: 6556).

Access Name
Provides options to configure or customize the access name (URL path) for RTSP streams, simplifying ac-
cess for third-party systems or users.

RTCP Port Info

Configures RTCP (Real-Time Control Protocol) ports, which are used to monitor the quality of service (QoS)
of the streaming session and provide feedback on issues such as packet loss or jitter.

Multicast Settings
Divided into three sections: Video, Audio, and Metadata, each with specific settings.

Stream (for Video only)

Specifies which video stream to multicast (e.g., Stream 1 or Stream 2).

IP Version
Allows the selection of IPv4 or IPv6 for multicast traffic.

Multicast Address
Assigns a unique multicast IP address for each stream (e.g., 239.x.x.x for IPv4 or FF00::/8 for IPv6).

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Multicast Port
Configures the port number for multicast streaming (e.g., 5556 for video, 5558 for audio).

Multicast TTL (Time-to-Live)

Sets the number of network hops allowed for multicast packets, controlling their distribution range.

SIP
The SIP card is essential for configuring the camera’s two-way audio communication capabilities via the SIP
protocol. It enables integration with SIP-based systems, supports real-time audio interaction, and ensures
flexibility with customizable port settings, making it a critical feature for applications requiring interactive
communication.

Two way audio port

The Two-Way Audio Port configures the port (default: 5060) used for SIP-based audio communication,
allowing the camera to transmit and receive audio streams for real-time interaction with other SIP-com-
patible devices.

SNMP
This section explains how to use the SNMP on the network camera. The Simple Network Management Proto-
col is an application layer protocol that facilitates the exchange of management information between net-
work devices. It helps network administrators to remotely manage network devices and find, solve network
problems with ease. The SNMP consists of the following three key components:

Manager
Network-management station(NMS), a server which executes applications that monitor and control man-
aged devices.

Agent
A network-management station software module on a managed device which transfers the status of man-
aged devices to the NMS.

Managed device
A network node on a managed network. For example: routers, switches, bridges, hubs, computer hosts,
printers, IP telephones, network cameras, web server, and database.
Note:
Before configuring SNMP settings on this card, please enable your NMS first.

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Enable SNMPv1, SNMPv2c
Select the option and enter the names of Read/Write community and Read Only community according to
your NMS settings.

Enable SNMPv3
This option contains cryptographic security, a higher security level, which allows you to set the Authentica-
tion password and the Encryption password.

Read/Write security name

According to your NMS settings, choose Read/Write or Read Only and enter the community name.

Authentication type
Select MD5 or SHA as the authentication method.

Authentication password
Enter the password for authentication (at least 8 characters).

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Encryption password
Enter a password for encryption (at least 8 characters).

Bonjour

To access the camera from a MAC computer, go to Safari, click on Bonjour and select the camera from a
drop-down list.
You can go to Safari > Preferences to enter your user name and password, provide the root password the
first time you access the camera. The camera main page will open in your browser.

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Discovery Utility for Bonjour Services

In some later versions of iOS, the Bonjour option may no longer be available. To address this, you can use
the Discovery utility, which serves as a replacement for the Bonjour Browser. Follow the steps below to get
started:
• Install Discovery from the Mac App Store
Discovery is a utility that lists all Bonjour services available on your local network or Wide-Area Bonjour
domains.
Previously known as Bonjour Browser, the updated Discovery utility is now distributed exclusively on
the Mac App Store.
System Requirements: Discovery requires macOS 10.12 (Sierra) or later.
http://www.tildesoft.com/files/BonjourBrowser.dmg
• Install Discovery for iOS
Discovery is also available for iOS devices and can be downloaded from the App Store.
https://itunes.apple.com/us/app/discovery-dns-sd-browser/id305441017?mt=8

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Service
The Service tab provides essential options for managing network services. These include enabling Dynam-
ic Domain Name System (DDNS) for seamless remote access even with dynamic IP addresses, configuring
Quality of Service (QoS) settings to prioritize camera data traffic on the network, and activating FTP or SFTP
servers for secure and efficient file transfer. These features ensure reliable connectivity, enhanced data se-
curity, and improved performance, catering to diverse surveillance requirements.

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DDNS
The card integrates with third-party DDNS services to dynamically update the domain name associated
with the camera whenever its IP address changes. Users need to provide valid credentials and a registered
hostname with their DDNS provider to use this feature effectively. The difference between “Dynamic” and
“Custom” provider modes allows flexibility based on the user’s DDNS service plan or provider require-
ments.

Enable DDNS:
Allows the user to activate or deactivate the DDNS functionality.

Provider:
A dropdown menu allows users to select the DDNS service provider, with options such as “Dyndns.org
(Dynamic)” or “Dyndns.org (Custom).” The selected provider determines how the hostname and creden-
tials are configured for the DDNS connection.

Host Name:
An input field is provided to specify the unique hostname registered with the selected DDNS provider (e.g.,
yourcamera.dyndns.org), which will be used for remote access to the camera.

User Name:
Input field for the account username required by the DDNS provider.

Password:
Input field for the password associated with the DDNS account. A hidden field ensures privacy during in-
put.

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QoS
The QoS card allows users to flexibly configure the priority of different types of data streams based on
network environment requirements. When CoS is enabled, it can integrate with VLANs, making it suitable
for Ethernet networks. Enabling QoS/DSCP, on the other hand, is more appropriate for IP networks. These
settings help enhance the reliability and efficiency of camera data transmission, which is particularly cru-
cial when multiple devices share the same network.

Enable CoS (Class of Service):

A toggle switch to enable or disable CoS functionality.

VLAN ID:
Specifies the VLAN tag for identifying the virtual LAN the camera is part of.

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Priority settings for each data type (Live Video, Live Audio, Event/Alarm, Management):
Each data type (Live Video, Live Audio, Event/Alarm, Management) can be assigned a priority level via a 0-7
dropdown menu, where higher numbers indicate higher transmission priority. This allows for fine-grained
control of traffic within an Ethernet network.

Enable QoS/DSCP (Differentiated Services Code Point):

A toggle switch to enable or disable DSCP functionality.

DSCP values for each data type (Live Video, Live Audio, Event/Alarm, Management):
Allows users to configure a DSCP value for each data type (Live Video, Live Audio, Event/Alarm, Manage-
ment). These values determine the priority of the data in IP networks, ensuring proper traffic classification
and efficient routing.

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FTP
The FTP card provides the flexibility to use FTP for simple and efficient file transfers or SFTP for secure,
encrypted transfers, depending on the user’s operational and security needs. The ability to configure the
ports ensures compatibility with various network configurations. Host keys in SFTP further enhance trust
and security during client-server communication. This functionality is particularly useful for automated
storage or backup of surveillance data to remote locations.

Enable FTP Server:

A toggle switch to enable or disable the FTP server functionality.

FTP Port:
Specifies the port used for the FTP service (default is 21). Users can adjust this to align with their network
or security requirements.

Enable SFTP Server:

A toggle switch to enable or disable the SFTP server functionality.

SFTP Port:
Specifies the port used for the SFTP service (default is 22). Users can modify this port if needed to avoid
conflicts or meet specific security policies.

Host Key:
Displays the server’s host key information, including hash values (e.g., RSA and ED25519 keys). These keys
are used to authenticate the server and ensure secure connections between the client and the server.

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Security
The Security tab provides a comprehensive set of options to enhance network security. It allows users to
manage certificates for encrypted communications, implement access control through IP filtering and IEEE
802.1x authentication, and restrict administrative access to specific IP addresses. By utilizing these features,
users can ensure secure data transmission, prevent unauthorized access, and protect the camera in both
simple and complex network environments. This tab is designed to address the security needs of modern
surveillance systems and offer robust protection against potential threats.

Certificate
The Certificate card focuses on providing a robust and centralized solution for managing certificates. By
supporting HTTPS encryption, it ensures secure communication between the camera and external sys-
tems, safeguarding data against potential eavesdropping or tampering. The notification feature alerts
users to expired certificates, helping to mitigate associated risks, while the ability to manage multiple
certificates offers flexibility to accommodate various network configurations and requirements.

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Certificate

Notify:
Configures notification settings for certificate expiration.
• Notification in advance for certificate expiration (days):
Sets how many days before expiration the system will send a notification.
• Notification frequency (days):
Specifies the frequency of repeated notifications.

Certificate List:
Supports managing up to 16 certificates and displays detailed information about each certificate, in-
cluding:
• Name:
The name of the certificate.
• Assign to:
The application or protocol the certificate is associated with (e.g., HTTPS).
• Type:
The purpose of the certificate (e.g., Client-Server).
• Indicates the current status of each certificate, such as “Certificate expired.”

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Steps to add a Certificate:

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Steps to add a Certificate:
Option 1. Create a self-signed certificate for the Client certificate.
• Step 1. Click “+Add” button and then pop up the “Add Certificate” window.
• Step 2. Select Create self-signed certificate.
• Step 3. Fill in the required fields, including:
Name: Enter a name for the certificate (e.g., “Cert 01”).
Certificate country: Provide the country code (e.g., “TW”).
State or province and Locality: Specify the location (e.g., “Asia”).
Organization and Organization unit: Enter the organization details.
Common name: Provide the domain name (e.g., “www.vivotek.com”).
Validity: Specify the validity period in days (e.g., “397”).
• Step 4. Click Create to start certificate generate procedure.
• Step 5. A message indicating “Generated successfully” means the process is complete.

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Steps to add a Certificate:
Option 2. Create a Certificate Request and Install for the Client certificate.
• Step 1. Click “+Add” button and then pop up the “Add Certificate” window.
• Step 2. Select Create a certificate request and install.
• Step 3. Fill in the required fields similar to the self-signed certificate (Name, Location, Organization,
Common Name).
• Step 4. Click Create to start certificate generate procedure.
• Step 5. A message indicating “Uploaded successfully” means the certificate request is generated
successfully.
• Step 6. Click “Copy certificate request” button to copy the details of the certificate request (CSR).
• Step 7. Use the copied CSR to apply for a certificate from a trusted CA, which will then provide a
signed certificate file (e.g., a.crt file).
• Step 8. After receiving the signed certificate from the CA, return to the same window, click Upload
file, and select the .crt file provided by the CA.
• Step 9. Click Create to complete the installation of the certificate.
• Step 10. A message indicating “Uploaded successfully” means the process is complete.

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Steps to add a Certificate:
Option 3: Upload a Certificate and Private Key for the Client certificate.
• Step 1. Click “+Add” button and then pop up the “Add Certificate” window.
• Step 2. Select Upload a certificate and private key.
• Step 3. Fill in the certificate name (e.g., “Cert 03”).
• Step 4. Use the Upload certificate file (*.crt) and Upload private key file (*.key) options to upload the
respective files.
• Step 5. Click Create to add the certificate.

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Steps to add a Certificate:
Option 4: Upload a CA Certificate for the CA certification
• Step 1. Click “+Add” button and then pop up the “Add Certificate” window.
• Step 2. Select Upload a CA certificate.
• Step 3. Fill in the certificate name (e.g., “Cert 04”).
• Step 4. Use the Upload certificate file (*.pem) option to upload the CA certificate.
• Step 5. Click Create to finalize the process.

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Note:
How to use the copied CSR to apply for a certificate from a trusted CA, which will then provide a signed
certificate file:
• Step 1. Look for a trusted certificate authority, such as Symantec’s VeriSign Authentication Services,
that issues digital certificates. Sign in and purchase the SSL certification service. Copy the certificate
request from your request prompt and paste it in the CA’s signing request window. Proceed with the
rest of the process as CA’s instructions on their webpage.

• Step 2. Once completed, your SSL certificate should be delivered to you via an email or other means.
Copy the contents of the certificate in the email and paste it in a text/HTML/hex editor/converter,
such as IDM Computer Solutions’ UltraEdit.

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• Step 3. Open a new edit, paste the certificate contents, and press ENTER at the end of the contents
to add an empty line.

• Step 4. Convert file format from DOS to UNIX. Open File menu > Conversions > DOS to Unix.

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• Step 5. Save the edit using the “.crt” extension, using a file name like “CAcert.crt.”

• Step 6. Return to the original firmware session, use the “More” icon > “Copy & Upload” button to
locate the crt certificate file, and click Create to enable the certification.

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IEEE 802.1x
Enable this function if your network environment uses IEEE 802.1x, which is a port-based network access
control. The network devices, intermediary switch/access point/hub, and RADIUS server must support and
enable 802.1x settings.
The 802.1x standard is designed to enhance the security of local area networks, which provides authenti-
cation to network devices (clients) attached to a network port (wired or wireless). If all certificates between
client and server are verified, a point-to-point connection will be enabled; if authentication fails, access on
that port will be prohibited. 802.1x utilizes an existing protocol, the Extensible Authentication Protocol (EAP),
to facilitate communication.
The components of a protected network with 802.1x authentication:

Supplicant:
A client end user (camera), which requests authentication.

Authenticator (an access point or a switch):

A “go between” which restricts unauthorized end users from communicating with the authentication serv-
er.

Authentication server (usually a RADIUS server):

Checks the client certificate and decides whether to accept the end user’s access request.

VIVOTEK Network Cameras support two types of EAP methods to perform authentication: EAP-PEAP and
EAP-TLS. Please follow the steps below to enable 802.1x settings:
• Step 1. Before connecting the Network Camera to the protected network with 802.1x, please apply a
digital certificate from a Certificate Authority (i.e., your network administrator) which can be vali-
dated by a RADIUS server.

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• Step 2. Connect the Network Camera to a PC or notebook outside of the protected LAN. Open the
configuration page of the Network Camera as shown below. Select EAP-PEAP or EAP-TLS as the EAP
method. In the following blanks, enter your ID and password issued by the CA, then upload related
certificate(s).

• Step 3. When all settings are complete, move the Network Camera to the protected LAN by connect-
ing it to an 802.1x enabled switch. The devices will then start the authentication automatically.

Note:
The authentication process for 802.1x:
• Step 1. The Certificate Authority (CA) provides the required signed certificates to the Network Cam-
era (the supplicant) and the RADIUS Server (the authentication server).
• Step 2. A Network Camera requests access to the protected LAN using 802.1X via a switch (the
authenticator). The client offers its identity and client certificate, which is then forwarded by the
switch to the RADIUS Server, which uses an algorithm to authenticate the Network Camera and re-
turns an acceptance or rejection back to the switch.
• Step 3. The switch also forwards the RADIUS Server’s certificate to the Network Camera.

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• Step 4. Assuming all certificates are validated, the switch then changes the Network Camera’s state
to authorized and is allowed access to the protected network via a pre-configured port.

Access List
This feature is particularly useful in environments where the camera is exposed to a larger network or the
internet, ensuring only trusted devices or networks have access.

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Enable IP Filter
A toggle switch to activate or deactivate the IP filtering feature.

Policy
Allow:
Permits only the specified IP addresses to access the camera. All other IPs are denied.
Deny:
Blocks the specified IP addresses from accessing the camera. All other IPs are allowed.

IP Address
A section to define up to 10 IP addresses or ranges that are either allowed or denied access based on the
selected policy.

IPv4 List
Displays the list of configured IP addresses or ranges, and the entries can be removed using the trash
bin icon next to each address. Each entry can represent:
A single IP address (e.g., 192.168.0.1).
A network IP address (e.g., 192.168.0.1/24).
A specific IP range (e.g., 255.168.0.1-255.168.0.255).
Steps to add an IP address into Access List:
Step 1. Click “+Add” button to open the “Add IP Address” window
Step 2. From the IP Type dropdown menu, choose the desired type:
IPv4: For standard IPv4 addresses or ranges.
Step 3. From the Rule dropdown menu, select one of the following options:
Single: To allow or deny a single IP address.
Network: To allow or deny access for an entire subnet.
IP Range: To define a specific range of IP addresses.
Step 4. Enter the IP Address:
Based on the selected rule, input the relevant details in the IP Address field:
For Single: Enter one IP address (e.g., 192.168.0.10).
For Network: Enter an IP address and its subnet mask.
For IP Range: Enter the starting and ending IP addresses.
Step 5. Click Save to add the IP address or range to the Access List.

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Step 6. The new entry will now appear in the IPv4 section of the Access List.

Administrator IP address
The Administrator IP address provides a simple yet effective way to secure administrative access while en-
suring that authorized personnel can always manage the device, even in complex or restricted network envi-
ronments.

Always allow the IP address to access this device:

You can check this item and add the Administrator’s IP address in this field to make sure the Administrator
can always connect to the device.
Steps to set the Administrator IP address:
Step 1. Input the Trusted IP Address:
Enter the IP address that should always have administrative access.
Step 2. Enable the Feature:
Turn on the toggle switch to activate the setting.
Step 3. Save Changes:
Ensure the configuration is saved for the setting to take effect.

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Miscellaneous
The Miscellaneous card in the VIVOTEK camera’s settings provides additional security-related options to en-
hance the safety and usability of the device. It focuses on protecting against cross-site request forgery (CSRF)
attacks and managing session timeouts for user accounts.

Enable Cross-Site Request Forgery (CSRF) Protection:

Prevents unauthorized commands being sent from a malicious website to the camera on behalf of an au-
thenticated user.
Note:
It is strongly recommended not to disable this feature, as disabling it could expose the camera to significant security risks.

Enable Session Timeout:

Automatically logs out a user after a defined period of inactivity to prevent unauthorized access.

Session Timeout (seconds):

Input field to specify the duration (in seconds) before the session times out. Default value: 300 seconds (5
minutes).

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Manage User Access and Permissions for Enhanced Security and
Control
The User Accounts is critical for managing access to the VIVOTEK camera. It allows the system administra-
tors to create and control user accounts, define permissions, and enforce security measures such as account
blocking, ensuring that the camera is secure, manageable, and accessible only by authorized users.

User
The User card provides essential tools for managing user accounts, ensuring secure access, and assigning
appropriate privileges. It helps maintain a controlled environment by enabling administrators to define
roles, monitor user activity, and enhance security for the camera system.

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Step to add an User account:

Step 1. Click on the “+ Add” Button

Locate and click the + Add button to open the “Add a User” form.
Step 2. Enter the User Name
Input a unique username in the User Name field.
Note:
The username must not duplicate any existing account name.

Step 3. Set the Password

Input a password in the Password field that meets the following criteria:
8–64 characters in length (no spaces allowed).
Contains at least one alphabetic character.
Contains at least one numeric character.
Ensure the password strength bar indicates Strong for optimal security.
Step 4. Confirm the Password
Re-enter the password in the Confirm Password field to verify it matches.

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Step 5. Assign a Privilege Level
Select the desired privilege level for the new user from the Privilege dropdown menu:

Administrator Full control.

Control DO, white-light illuminator, snapshot, and PTZ; unable to enter

Operator
the camera Configuration page.

Control DO, white-light illuminator, view, listen, PTZ, and talk through the
Viewer
camera interface.

Privilege
The Privilege card in the User Accounts section allows administrators to manage the specific privileges as-
signed to different user roles. This ensures fine-grained control over what actions users can perform, partic-
ularly for users with restricted access levels such as Operator or Viewer.

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Account block
The Account Block is a crucial security feature that helps administrators automatically block suspicious login
attempts, effectively preventing brute force attacks and enhancing system security. Through flexible condi-
tion settings and blocklist management, this feature ensures the camera system remains stable and secure
in multi-user environments.

Condition Setting
Enable Account Block
Activates or deactivates the account block feature. When enabled, the system automatically blocks suspi-
cious login attempts based on the defined conditions.
Block Source IP
Blocks the IP address responsible for excessive failed login attempts, restricting further access attempts
from that source.
Consecutive Login Fails
Specifies the number of consecutive failed login attempts that trigger the block. For example, if set to 5,
an IP address will be blocked after 5 consecutive failed login attempts.
Interval of Consecutive Fails
Defines the time frame (in seconds) within which consecutive failed attempts are counted as a trigger for
blocking.
Block Time
Sets the duration (in seconds) for which the offending IP address will remain blocked. For example, if set
to 300 seconds, the IP address will be unable to attempt further logins for 5 minutes.

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Block List
Displays a list of currently blocked IP addresses or user accounts:
Name: Shows the username affected by the block.
Source IP: Indicates the IP address that triggered the block.
Ending Time: Displays the exact time when the block will expire.
Unblock:
Allows administrators to manually remove a blocked IP or account from the list.

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Firmware Updates and Configuration Management for System
Maintenance
The Maintenance offers a centralized hub for managing firmware updates, backing up and restoring con-
figurations, and resetting the system to factory defaults. These tools ensure the VIVOTEK camera operates
efficiently, stays updated, and is easy to manage for administrators overseeing surveillance systems.

Maintenance
The Maintenance page under the System category provides tools for managing the device’s firmware, con-
figuration, and operational stability. This section enables administrators to perform essential maintenance
tasks to ensure the camera functions optimally. Below is a breakdown of its functionality and purpose:

Device
The Device card provides tools for firmware updates, system reboots, and factory resets. These functions
ensure the camera remains updated, functional, and ready for new configurations or troubleshooting when
necessary.

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Upgrade Firmware
Keeps the camera up to date with the latest features, performance improvements, and security patches.
Ensures compatibility with new technologies and enhanced system functionality.
Displayed Information:
Current firmware version (e.g., 1.2402.43.01g) is shown for reference.
Action:
Clicking the Upgrade button allows users to upload a new firmware file and update the device.

Reboot
Restarts the camera to refresh its system processes without altering configurations. Useful for applying
changes or resolving temporary issues.
Action:
Clicking the Reboot button triggers a restart of the camera.

Restore to Factory Default

Resets the camera to its original factory settings, removing all custom configurations. This option is useful
for troubleshooting persistent issues or preparing the device for redeployment.
Action:
Clicking the Restore button clears all configurations and restores default settings.

Export files
The Export Files card is designed to provide administrators with tools to export important data from the
camera, such as configuration settings and status reports. These features help in creating backups, diag-
nosing issues, or replicating settings across multiple devices.

Export Configuration File

Creates a backup of the current camera configuration settings. This file can be used to:
Restore the camera settings if needed.
Replicate the same configuration on other cameras for consistency in deployment.
Action:
Clicking the Export button downloads the configuration file to the local system.

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Export Server Status Report
Generates and exports a report containing the camera’s operational status, including diagnostics and
logs. This is useful for:
Analyzing performance and identifying potential issues.
Sharing status information with support teams or system administrators for troubleshooting.
Action:
Clicking the Export button downloads the server status report for further analysis.

Upload files
The Upload Files card allows administrators to restore or apply preconfigured settings to the camera by
uploading a configuration file. This feature is particularly useful for system recovery or deploying stan-
dardized configurations across multiple devices.

Upload Configuration File

This function enables the restoration of the camera’s settings using a previously exported configuration
file, simplifying the replication of configurations across multiple cameras and speeding up recovery in cas-
es of system resets or data loss.
Action:
Clicking the Upload button allows users to select a configuration file from their local system and apply it to
the camera.

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Optimized Storage Solutions for Reliable Video Recording and
Data Retention
The Storage section offers a comprehensive suite of tools to manage and optimize the camera’s storage re-
sources. Whether utilizing internal memory, SD cards, or external NAS devices, this section ensures reliable
video recording and efficient data retention. With features like cyclic storage, reserved space settings, and
automatic cleanup, administrators can ensure continuous operation and maximize storage capacity effort-
lessly.

Storage settings
The Storage settings is designed to manage storage devices and optimize the storage space used for video
recording, file saving, and system operations. This section provides administrators with tools to monitor,
clean, and configure storage options, ensuring the camera operates efficiently and retains critical data.

Internal storage
The Internal storage card is designed to manage and monitor the camera’s internal memory usage. It pro-
vides an overview of the storage capacity, current usage, and tools for maintaining storage efficiency by
removing unnecessary files.

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Storage Overview
Displayed Information:
Total Capacity: Displays the total storage capacity of the internal memory (e.g., 1.92 GB).
Used Size: Indicates the amount of storage currently being used (e.g., 0.27 GB).
Usage Bar: Visually represents the proportion of used and available storage.

Clean Up
Frees up internal storage by deleting unnecessary files, such as:
System temporary files.
Files uploaded via FTP.
Action:
Clicking the Clean Up button initiates the cleanup process, clearing the designated files and making more
space available for important data.

SD card
The SD card allows administrators to manage and monitor the SD card’s usage, status, and settings. This
functionality is crucial for ensuring reliable data storage and maintaining continuous video recording or
file saving.

Status
Displays the current status of the SD card (e.g., “Detached” if no card is inserted or recognized).
Actions:
Use the Format button to erase all files and initialize the SD card for use.

Minimum Reserved Storage Space

Reserves a percentage of the SD card’s total capacity to prevent it from being entirely filled, ensuring criti-
cal operations can continue.
Actions:
Enter a percentage (e.g., 10%) to reserve storage space.

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Enable Cyclic Storage
Enables automatic overwriting of the oldest data on the SD card when it is full, ensuring continuous re-
cording.
Action:
Toggle this feature on or off to control storage behavior.

Enable Automatic Disk Cleanup

Automates the deletion of unnecessary or older files to free up storage space.
Dependency:
Enabling this feature activates the Maximum Duration for Keeping Files option.
Actions:
Toggle this feature on to allow automatic cleanup of outdated files.

Maximum Duration for Keeping Files

Sets a specific retention period for files on the SD card (e.g., 7 days). Files older than the specified duration
are deleted automatically.
Actions:
Input the desired number of days for file retention in the text box.

To Prepare the SD Card:

Step 1. Insert an SD card into the camera’s slot.
Step 2. Check the Status field to confirm the SD card is detected.
Step 3. If the SD card is new or needs reinitialization:
Click the Format button to erase its contents and prepare it for use.

To Configure Storage Settings:

Step 1. Set the Minimum Reserved Storage Space:
Input a percentage (e.g., 10%) to reserve part of the SD card’s capacity.
Step 2. Toggle Enable Cyclic Storage:
Turn this feature on to allow the oldest files to be overwritten when the SD card is full.
Step 3. Enable Automatic Disk Cleanup (Optional):
Toggle this option to activate cleanup functions.
Input the Maximum Duration for Keeping Files (e.g., 7 days) to define the file retention period.

To Ensure Continuous Recording:

Step 1. Confirm both Enable Cyclic Storage and Enable Automatic Disk Cleanup are activated.
Step 2. Regularly check the Status to ensure the SD card is functioning properly.

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NAS
The NAS card allows administrators to integrate a Network Attached Storage (NAS) device for extended
and scalable storage. This feature ensures that the camera’s storage capacity can be expanded and data
can be securely stored in a centralized location.

NAS Status
Displays the connection status of the NAS device (e.g., “Detached” if no connection is established).
Actions:
Click + Add to configure and connect a NAS device.

Minimum Reserved Storage Space

Ensures that a defined percentage of the NAS storage remains reserved to prevent the system from filling
the NAS entirely.
Actions:
Administrators can input a percentage (e.g., 10%) to reserve storage space for critical use.

Enable Cyclic Storage

Allows the camera to overwrite the oldest files stored on the NAS when the storage is full, ensuring unin-
terrupted recording.
Actions:
Toggle this feature on or off depending on the storage management preferences.

Enable Automatic Disk Cleanup

Automates the cleanup of outdated or unnecessary files stored on the NAS to maintain sufficient available
space.
Actions:
Toggle this feature on to activate automatic file deletion based on system-defined criteria.

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NAS Configuration Steps
Step 1. Open NAS Storage Settings:
Click + Add in the NAS card to open the configuration window.
Step 2. Set Network Storage Location:
Enter the path to the NAS storage folder (e.g., \\NASDevice\SharedFolder).
Step 3. Enter Workgroup (Optional):
If required, specify the workgroup to which the NAS device belongs.
Step 4. Provide User Credentials:
Input the Username and Password needed to authenticate and access the NAS device.
Step 5. Test the Connection:
Click Test to ensure the camera can successfully connect to the specified NAS location.
Step 6. Save Configuration:
Click Save to apply the settings and establish the connection.

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Effortless Management and Retrieval of Recorded Media
The File section offers a user-friendly interface for managing recorded media files. With search and filtering
tools, users can locate specific recordings based on storage type, trigger events, media format, and time
frame. It also allows locking files, exporting recordings, and converting media for efficient handling and pres-
ervation. This ensures organized storage and quick access to important data.

File
The File section enables users to efficiently search, filter, and manage recorded media files. Key features
include advanced search criteria, file locking for data retention, and options to export or convert recordings.
Its primary purpose is to streamline media organization, ensure secure storage, and support quick access
for detailed analysis.

Search criteria
Allows users to refine their search for recorded files based on specific parameters, making it easier to
locate relevant recordings.
Search Filters:
• Storage: Filter by storage type (e.g., SD card, NAS, or all storage devices).
• Trigger Type: Search for files triggered by specific events (e.g., motion detection, manual recording).
• Media Type: Filter by the type of media (e.g., video clips, snapshots).
• Time Frame: Specify a time range (e.g., last 24 hours, custom time range) to narrow the search.

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Search Results
File Name:
Name of the recorded file.
Storage:
Indicates the storage location of the file (e.g., SD card).
Trigger Type:
Shows the event that triggered the recording (e.g., motion detection).
Start and End Time:
Provides the time range for each recording.
Media Type:
Specifies the type of media file (e.g., video clips).

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Note:
File Lock/Unlock button:
Locked files, identified by a lock icon, are protected from automatic deletion, and their retention can be
managed using the lock/unlock button.
Play button:
Only files with recorded data and playback permission will display the Play button.

File Options ( More icon )

Each file in the results has additional options accessible via the three-dot menu:
• Download:
Allows you to save the file to your local device. Steps:
Step 1. Click the three-dot menu next to a file.Steps:
Step 2. Select Download.
Step 3. The file will be saved to your default download location.
• Delete:
Permanently removes the file from the storage. Steps:
Step 1. Click the three-dot menu next to a file.
Step 2. Select Delete.
Step 3. Confirm the deletion in the pop-up prompt.

JPEGs to AVI
The JPEGs to AVI functionality allows users to convert sequential JPEG image snapshots into a playable
AVI video format. This feature is particularly useful for scenarios where users need to review footage as a
continuous video instead of analyzing individual images.
Steps to Use JPEGs to AVI:
Step 1. Click “JPEGs to AVI” button.
Step 2. Selection Feature Activation:
A checkbox is displayed next to each snapshot file, allowing users to manually select which files to in-
clude in the AVI conversion.

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Step 3. Two new buttons appear:
Combine
This button allows the user to confirm and initiate the conversion process. It is enabled only after at
least one file is selected.
Cancel
Clicking this button exits the conversion mode, clearing all selections and restoring the original file view.
Step 4. Start combining into a single AVI file.

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Monitoring and Managing System Logs and Parameters
Effective system management relies on the ability to monitor and analyze detailed logs and parameters.
This section provides tools to view and manage system, access, and configuration logs, enabling users to
diagnose issues, track activity, and maintain optimal performance. With features like remote log server
integration and parameter management, this chapter equips administrators with the necessary controls to
ensure security and operational efficiency in both standalone and multi-camera setups.

Logs & Parameter

The Logs & Parameter section in the VIVOTEK camera’s system settings is designed to provide detailed in-
sights into system events, user activity, and configuration changes. It facilitates troubleshooting, monitoring,
and maintaining the overall performance and security of the camera.

Logs
The Logs provides users with comprehensive tools to monitor and manage system activities, user access,
and configuration changes on the camera. By offering both real-time local log viewing and the ability to inte-
grate with a remote log server, this tab helps users troubleshoot issues, track security events, and maintain
compliance with operational policies. It is an essential resource for ensuring system reliability, enhancing
security, and supporting centralized log management in multi-device setups.

Remote log server

The Remote log server provides an efficient, secure, and scalable solution for camera log management,
making it particularly valuable in large-scale deployments or environments with stringent data retention
policies.

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Steps to set up the Remote log server:
Step 1. Click “+Add” button.
Step 2. In the IP address text box, enter the IP address of the remote server.
Step 3. In the port text box, enter the port number of the remote server.
Step 4. When completed, click Save to enable the setting.

Logs
The Logs provides users with detailed records of system activities, access attempts, configuration chang-
es, and application performance. It simplifies troubleshooting by helping users identify issues, enhances
security by monitoring access, and ensures transparency in configuration management. This feature is es-
pecially useful for maintaining system stability, tracking unauthorized access, and diagnosing application
or configuration-related problems. The Logs consists of the following categories, each designed to record
specific types of information:

System:
Records key system activities, including device startup, reboot, error messages, and mode switching, to
help determine system stability and identify potential issues.

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Access:
Logs all access attempts to the camera, including login and logout operations, making it useful for moni-
toring unauthorized access attempts and ensuring system security.

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Set Parameter:
Tracks all configuration changes made to the system, assisting users in reviewing and managing adjust-
ments while facilitating troubleshooting of configuration-related issues.

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VADP:
Logs related to the VIVOTEK Application Development Platform, documenting the execution of applica-
tions on the camera (if applicable) and helping to diagnose application development and runtime issues.

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Audit log
The Audit log focuses on recording all administrative operations and activities performed on the camera. Its
purpose is to track user behavior, enhance system security, ensure management transparency, and meet
compliance requirements. By logging detailed user actions, it helps administrators analyze issues, trouble-
shoot errors, and provide reliable historical data for audits.

Log server settings

Allows users to adjust log storage capacity to ensure sufficient space for recording management activities.

Audit log
Provides detailed records of each administrative action, including the following fields:
Time:
The specific time the action occurred.
Event:
The type of action performed (e.g., “User_Login” for logins, “Set_Parameters” for parameter adjustments).
User Name:
The username of the person performing the action (e.g., “root”).
IP:
The IP address of the device initiating the action.
Detail:
Detailed descriptions of the actions, such as “Allow access HTTP” or “User set parameters.”

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Export Functionality:
The Export to CSV button allows users to export audit logs as CSV files for archiving, sharing, or further
analysis.

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Parameter
The Parameter is designed to display the system parameters and configuration details of the camera, pro-
viding administrators with a centralized view of the device’s operational status, settings, and technical infor-
mation. Its main purpose is to serve as a diagnostic tool, facilitate technical support, and assist in configura-
tion backup and recovery.

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Customizing Interface Appearance and Branding with Theme Set-
tings
The Theme settings section allows users to personalize the camera’s interface to suit their preferences and
enhance the user experience. By providing options to toggle between light and dark modes, users can adapt
the interface for different lighting conditions. Additionally, the ability to upload a custom logo and config-
ure a hyperlink enables businesses and projects to showcase their brand identity directly within the system
interface. This feature combines functionality and customization, ensuring both usability and a professional
presentation.

Theme settings
The Theme settings consists of two sections: Theme and Logo, each providing specific customization options
to enhance usability and branding.

Theme
Allows users to switch between Light and Dark interface display modes to adapt to different working envi-
ronments, enhancing user comfort and reducing eye strain in varying light conditions.

Light Mode:
Designed with a light background, ideal for bright environments.

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Dark Mode:
Uses a dark background, reducing glare and improving visibility in low-light conditions.

How to Operate:
Step 1. Select the desired mode (Light or Dark) by clicking the corresponding option.
Step 2. The interface preview changes dynamically to reflect the selected theme.
Step 3. Click the Save button to apply the changes.

Logo
Enables businesses or users to personalize the interface with their custom logo, enhancing brand recog-
nition and professionalism, while also providing the option to configure a clickable hyperlink for the logo
that redirects users to a specific webpage, such as a company website or support page.

Select your logo:

Default Uses the system's built-in default logo.

Allows users to upload a custom logo file in JPG format for personaliza-
Upload a file (*.JPG)
tion.

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Logo link:
Enables users to assign a hyperlink to the logo, redirecting to a specific webpage (e.g., company website).

Note:
Display
The selected or uploaded logo will appear on the title bar of the interface, making it visible to all users, and clicking it will redirect
them to the configured URL.

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Appendix A:
DI/DO Configuration Guide
The DI/DO (Digital Input/Digital Output) interface in VIVOTEK cameras allows seamless integration with
external devices such as relays and alarms, enabling enhanced automation and monitoring capabilities. This
guide illustrates three configurations: Dry Contact and Wet Contact, each tailored to specific application
needs.

1. Dry Contact with External DC Power Source

Dry contact is a safe and reliable connection method that uses an external DC power source to supply
the relay while ensuring electrical isolation to protect connected devices.

• Key features
The camera’s DO+ pin controls the relay via a photocoupler, providing electrical isolation.
The relay can control an external AC power source, which must include a Protected Earth (PE) connec-
tion for safety.
Ideal for environments where the relay requires a dedicated DC power source.

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DI/DO Configuration Guide
2. Wet Contact with External DC Power Source
Wet contact simplifies the connection by allowing the camera’s DO+ pin to directly power the relay with-
out requiring an additional external DC power source.

• Key features
The camera’s DO+ output directly powers the relay, reducing wiring complexity.
A transient voltage suppression diode is recommended to protect against voltage or current spikes.
The relay can control the ON/OFF state of external AC-powered devices.

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DI/DO Configuration Guide
3. Dry Contact Using the Camera’s DO+ Pin
This configuration also employs a dry contact setup but relies entirely on the camera’s DO+ output to sup-
ply the relay, making it ideal for applications without an external DC power source.

• Key features
The camera’s DO+ pin provides 12V output with a maximum load of 50mA to power the relay.
The relay controls external AC-powered devices, with grounding ensured through a Protected Earth (PE)
connection.
Simplifies wiring while requiring compatibility with the relay’s specifications.

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DI/DO Configuration Guide
General Considerations:
1. DO+ and DO- Specifications:
DO+: Provides 12V output voltage with a maximum load of 50mA.
DO-: Supports up to 30V DC when powered by an external source.

2. Relay Compatibility:
Ensure the relay used matches the camera’s output specifications.
Use a transient voltage suppression diode to protect against electrical spikes when using individual
relays.

3. Application Flexibility:
These configurations support various applications, including triggering alarms, controlling devices.
Use a transient voltage suppression diode to protect against electrical spikes when using individual
relays.

This guide provides a detailed overview of DI/DO configurations, enabling safe, reliable, and flexible in-
tegration with external devices. For further details or troubleshooting, consult the device’s user manu-
al or contact technical support.

Appendix A 167
www.vivotek.com
DESIGN AND SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE
Copyright © 2025 VIVOTEK INC. All rights reserved.