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OFFSHORING IT
THEGOO~THEBA~ANDTHEUG~
Bill Blunden
HD30.2.B58 2004
004'.068'4--dc22
2004014679
All rights reserved. No part of this work may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or by any information storage
or retrieval system, without the prior written permission of the copyright owner and the publisher.
Trademarked names may appear in this book. Rather than use a trademark symbol with every
occurrence of a trademarked name, we use the names only in an editorial fashion and to the
benefit of the trademark owner, with no intention of infringement of the trademark.
For information on translations, please contact Apress directly at 2560 Ninth Street, Suite 219,
Berkeley, CA 94710. Phone 510-549-5930, fax 510-549-5939, e-mail [email protected], or visit
http://www.apress.com.
The information in this book is distributed on an "as is" basis, without warranty. Although every
precaution has been taken in the preparation of this work, neither the author(s) nor Apress shall
have any liability to any person or entity with respect to any loss or damage caused or alleged to be
caused directly or indirectly by the information contained in this work.
This book is dedicated to my primary sources:
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
,
Contents
ABOUTTHE AUTHOR, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ix
ACKNOWLEDGMENTS , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , xi
PREFACE, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , xiii
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
About the Author
Ii
Acknowledgments
This book required a certain degree of willpower and devotion. That's a nice
way of saying obsession, my forte. If I am able to do one thing, it is to single-
mindedly set my mind to something, to submerge myself in carefully directed
thought. Yet, I couldn't have finished this book without the help of several
people.
I would like to thank all the people at Apress who encouraged me and put
up with my shenanigans. SpeCifically, I would like to thank the Big Kahuna
himself, Gary Cornell, for giving me the opportunity to write for Apress. I
would also like to thank my editor, Jim Sumser, who has worked tirelessly to
send this book to print. Jim knew that this was my book; that of all the poten-
tial authors, I was the one with the most fervent beliefs and the gnawing desire
to expound on them.
There are many people at Apress who labor anonymously in the back-
ground to get things done, and lowe them a debt of gratitude. This includes
people like Ami Knox, Sofia Marchant, Kelly Winquist, Dina Quan, Katie
Stence, Kevin Broccoli, Kurt Krames, and Tom Debolski.
I would specifically like to extend my thanks to Professor Claus Hofhansel
for agreeing to review the initial manuscript. Roughly fourteen years ago,
Claus was grading a lO-page term paper that I wrote for his class on interna-
tional relations. Karma has brought myoId instructor back once again to serve
as a rational counterbalance of sorts.
Noam Chomsky has had a very strong influence on the development of my
worldview. He is a voice of conscience in a nation whose foreign and domestic
policies don't always reflect the best interests of the general publiC. Chomsky's
gift is to show us that we should take nothing for granted, that we should learn
how to identify and challenge underlying assumptions.
I would also like to thank Rick Chapman, my main man in Connecticut.
Finally, I would like to thank Robert G. Morgan for taking the back cover
photograph, Lance Morgan for reading my long-winded diatribes, and Ronan
Morgan for periodically inviting me up to Glen Ellen.
Praise Bob,
Reverend Bill Blunden
Church of the Sub Genius
Preface
'S"
- - ;
1
..:..
~ Outsourcing
~ H-IB Backgrounder
~ The L-l Option
~ L-l Visa Fallout
~ Noncitizen Students in the U.S.
~ The Cost of Education in the U. S.
~ Offshoring and Manufacturing
~ The Software Industry Matures
~ Third-World Development
~ The Bottom Line ($$$)
Although human reactions like fear and greed may prohibit accurate short-
term forecasts, over the long run the fundamental axioms of economics hold
sway. Inevitably, the market obeys the laws of supply and demand (sometimes
it just takes a while). Thus, to gain insight into the enduring implications of
offshoring, it may be helpful to take a look at a few basic economic concepts.
Have no fear-I will keep my discussion to a bare minimum. I won't
stuff differential equations down your throat or assail you with equilibrium
charts. For the most part, the economics of offshOring aren't sophisticated;
•
Offshoring IT
they're trivial. Father Guido Sarducci once stated that he could teach you, in
five minutes, everything about economics that the average college student
remembered a year after graduation:
Outsourcing
In order for an international labor market to exist, there have to be alternative
sources. Back in the 1950s and 1960s, there was only one source. U.S. corpora-
tions didn't have any choice; the global communication networks were tenuous
at best. In America, they had to hire American workers. In the 1960s, software
engineering was considered a solid career path, and COBOL was a cutting-
edge technology. At cocktail parties, you could hold your head up high and tell
people that you were a programmer. Programmers were in demand; they had
respect.
Today, if you tell people you're a programmer, they'll ask you how long you
have until your unemployment bene£lts run out.
4 Stephen Roach, "The Global Labor Arbitrage," Global Economic Forum (Morgan Stanley,
Oaober 6,2003)
5 James B. Stewart, Den of Thieves (Simon & Schuster, 1992)
• •1·[11 Offshoring IT
There are immigration laws in place in the U.S. and a plethora of federal
organizations to prevent large-scale immigration. In this day and age, you'd
never see the entire population of one country move into another, although
you might see a large chunk of a nation's population move around within its
borders. For example, the U.S. Census Bureau reports that half of the
American population moved between 1995 and 2000 ... it's just that they
all stayed within the confines of the U. S. 6 If those people had moved to
Canada or Mexico, it would be a different story.
Despite the legal barriers that hinder the migration of a population en
masse, loopholes exist that corporations can use to allow for labor-based immi-
gration on a smaller scale. This has provided American corporations with the
alternative they need to create an international labor market. Specifically, I'm
talking about outsourcing.
Outsourcing is a practice whereby an external agency is hired to provide
services to a company that could normally be performed in-house. In the U.S.,
the H-1B and L-1 visa programs facilitate outsourcing. A number of outsource
service providers like Tata Consultancy Services, Wipro Ltd. (NYSE: WIT), and
Infosys Technologies Ltd. (NYSE: INFY) recruit workers in other countries on
behalf of U.S. employers, who then sponsor their visas.
The Immigration and Nationality Act (INA) spells out the foundation
of our immigration laws. The INA was created in 1952, though it has been
amended several times? For example, the America Competitiveness in the
Twenty-First Century Act, or AC21 (Public Law 106-313), which was Signed
by President Clinton in 2000, made amendments to the INA.
1"1
~
NOTE The INA is subset of the U.S. Code, which contains the same
material under title 8,Aliens and Nationality (U.S.c. 8).
H-I B Bockgrounder
The Immigration Act of 1990 (Public Law 101-649) amends the INA. Section
205 of this act establishes the H-1B nonimmigrant visa category. The H-1B
category denotes temporary workers who have specialty occupations, are
employed by the DoD, or are employed as fashion models. 8 The H-1B pro-
gram was initially created to help businesses to deal with labor shortages,
although the very nature of a "shortage" of labor in the software industry is
dubious. Which is to say that high-tech employers have allegedly used the idea
of labor shortage as an excuse to import cheaper foreign labor instead of using
local American talent.
6U.S. Census Bureau, Public Information Office news release (September 23, 2003,
http://www.census.gov/Press-Release/www/releases/archives/census_20001
001387.html)
7http://uscis.gov/graphics/lawsregs/INA.htm
8http://uscis.gov/graphics/services/visas.htm
Chapter I Setting the Stage
In 2000, during the dot-com boom, the AC21 temporarily lifted the
annual H-IB ceiling to 195,000 after being lobbied by the high-tech industry.
On October 1, 2003, the ceiling was lowered back down to 65,000 (see section
102, "Temporary Increase in Visa Allotments").
An H-IB visa holder can remain in the U.S. for up to six years and must
be paid the prevailing industry wage (see U.S. Code subsection 1182(n)(I)(a)).
The AC21 provides for extensions in a couple of cases (see sections 104(c)
and 106(a)). Prevailing wage information can be found in the Occupational
Employment Statistics (OES) survey compiled by the Bureau of Labor
Statistics, although the exact legal definition leaves room for interpretation.
According to the American Competitiveness and Workforce Improvement
Act of 1998, or ACWIA (Public Law 105-277), H-IB visa holders can't be used
to displace American workers. For instance, H-IB employees can't be used
to break a strike or be hired immediately after American workers are laid off.
However, this does not necessarily mean that employers will choose American
workers over H-IB workers, if given the choice.
The ambiguous nature of a prevailing wage has come under scrutiny.
Recently I spoke with Norman Matloff, a professor in the Computer Science
Department at University of California Davis, about the H-IB laws.
Matloff asserts
Actually, none of those things really matters. The wage floor for
H-1B is a sham, with a ton of loopholes that make the prevailing-wage
portion of the law meaningless. Similarly, the H-1B visa cap has never
been a genuine constraint either, because Congress always increases
the cap whenever the industry wants it.
David Lazarus, a columnist for the San Francisco Chronicle, looked into
some of these loopholes. 10 For example, Lazarus discovered that prevailing
wage abuses are only investigated after an H-IB employee has lodged a formal
complaint. Most H -IB workers, who are dependent upon their employers for
their H-IB status, are too scared to come forward. According to John Fraser,
deputy administrator of the Department of Labor's Wage and Hour division,
''The notion that this program can be enforced on a complaint-only basis is
naive, if not misguided."11
10 David Lazarus, "A Question of Fraud: Silicon Valley Pushes for More Foreign Workers,"
San Francisco Chronicle (September 21, 2000)
II Ibid.
12http://www.bls.gov/news.release/empsit.nro.htm
Chapter I Setting the Stage ••••
I
Year L-I Admissions H-I B Admissions
I11'1 NOTE When visa holders leave the country and then reenter the U.S.,
they are counted again as an admission. This results in a certain amount
of admission redundancy, such that the number you see for H-I B admissions are
over the ceilings that I mentioned previously.
Obviously, a steady stream of noncitizen workers is being let into the U.S.
through a back door. The L-1 visa category, in particular, is an insidious loop-
hole simply because not many people know about it. One of the reasons that
I've written this book is to publicize programs like L-1 and how they are
exploited.
1"1
~
NOTE Can you imagine being forced to dig your own gravel Talk about
adding insult to injury! Having American workers train their imported
replacements seems to be in fashion these days. Patricia Fluno, one of Mike's
coworkers at Siemens who was forced to help her replacement climb the
learning curve, called it "humiliating:'IS Bob Simoni, a 39-year-old software
engineer who lost his job at Toshiba America in 2002, was also required to train
his replacement. 16 So was Phil Marraffinni, an engineer at First Data Corporation,
who lost his job in 2002.17 According to Marraffinni, "I had to give classes. And I
wasn't the only one:' One engineer at Bank of America, Kevin Flanagan, was so
upset by losing his job after training his replacements that he shot himself dead in
the parking lot outside of B of A's Concord Technology Center. 18
Boy, did Siemens mess with the wrong guy! Emmons, a normally well-
behaved suburbanite and father of two, went on the warpath. 19 He landed
spots on CNN and ABC World News Tonight, and now Mike is running for
Congress in Florida's seventh district.
13 Roy Mark, "High Tech Worker Visas Come Under Fire," internetnews.com Ouly 30, 2003,
http://www.internetnews.com/ec-news/article.php/2242281)
14 Ben Worthen, "The Radicalization of Mike Emmons," CIO Magazine (September 1,2003)
15 Carolyn Lochhead, "Feinstein Seeking Changes in Skilled-Worker Visas," San Francisco Chronicle
Ouly 30, 2003)
16 Spencer Ante and Paul Magnusson, "Too ManyVisas for Techies?" Business Week (August 11,2003)
Emmons says
Mike's not just whistling Dixie. Florida congressman John L. Mica spoke
with Emmons in September 2002, giving him the impression that he'd look
into the problem of L-l immigration. Later on, a watchdog organization in
Washington, D.C., the Center for Responsive Politics, reports that Mica
received $3,999 in donations from Siemens between the time that Emmons
first contacted him in August 2002 and the follOwing November elections. 20
20 Ben Worthen, '7he Radicalization of Mike Emmons," ero Magazine (September 1,2003)
21 U.S. Department of Education, National Center for Education Statistics, Digest of Education
Statistics (2002):Table 298
OffshoringlT
Year Percentage
Non-U.S. Ph.D.s
1979-80 21.6
1980-81 21.3
1985-86 27.8
1988-89 29.8
1989-90 32.4
1990-91 35.9
1991-92 39.6
1992-93 39.7
1993-94 41.7
1994-95 41.7
1995-96 41.8
1996-97 36.3
1997-98 36.4
1998-99 37.9
1999-2000 38.2
As you can see, the number of non-U.S. citizens who were awarded Ph.D.s
basically doubled from the level that existed back when Ronald Reagan was in
office. It may help to see this data graphically (refer to Figure 1-1).
It's getting to the point where American students are in the minority at
graduate programs in the U.S. During my two years of graduate school, at
Case Western Reserve's Department of Operations Research, American
students were a contingent of the department's composition.
I~I NOTE I have nothing against students from other countries. What I'm
trying to illustrate is how quickly emerging countries are catching up
with us, and how dire the situation is. The technological lead that we possessed
after World War II is all but gone.
22/bid.:Table 303
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