Mobilehci25adjunct 18
Mobilehci25adjunct 18
Abstract also workers’ sense of clarity and fulfillment. Through three illus-
In mobile, AI-enhanced work environments, many professionals trative examples from industry, we underscore the need to redesign
find themselves both empowered and overwhelmed. While automa- work with intention. This perspective encourages readers to re-
tion promises to save time, conversations with designers, analysts, consider how presence, rhythm, and small rituals can help restore
and managers reveal a different reality: expectations accelerate, attention and satisfaction in an age of constant connectivity.
interruptions multiply, and the space for focused, meaningful work
continues to shrink. This article draws on real-world experiences CCS Concepts
and workplace reflections to explore the paradox of digital produc- • Human-centered computing → Ubiquitous and mobile devices;
tivity. We examine how fragmented attention, notification overload, User models.
and performance pressure are reshaping not only workflows but
Keywords
Human-Centered AI, Mobile Work and Productivity, Attention
Permission to make digital or hard copies of all or part of this work for personal or Management, Workplace Well-being
classroom use is granted without fee provided that copies are not made or distributed
for profit or commercial advantage and that copies bear this notice and the full citation ACM Reference Format:
on the first page. Copyrights for third-party components of this work must be honored. Jie Li and Alexandra Diening. 2025. From Automation to Intention: Finding
For all other uses, contact the owner/author(s).
Focus and Fulfillment in a Mobile, AI-Driven World. In Adjunct Proceedings
MobileHCI ’25 Adjunct, Sharm El-Sheikh, Egypt
© 2025 Copyright held by the owner/author(s).
of the 27th International Conference on Mobile Human-Computer Interaction
ACM ISBN 979-8-4007-1970-7/25/09 (MobileHCI ’25 Adjunct), September 22–25, 2025, Sharm El-Sheikh, Egypt.
https://doi.org/10.1145/3737821.3749154 ACM, New York, NY, USA, 4 pages. https://doi.org/10.1145/3737821.3749154
MobileHCI ’25 Adjunct, September 22–25, 2025, Sharm El-Sheikh, Egypt Li et al.
well-being [3]. Henriksen et al. [8] found that engaging in cre- 4 Reflection 3: Empowered but Overloaded:
ative craft activities correlates with reduced anxiety and enhanced Rethinking Mobile and AI Support
mood. These activities demand attention, but not in the fragmented
Microsoft’s 2023 Work Trend Index report [15] reveals that knowl-
way digital tasks do. They encourage sustained engagement, tactile
edge workers spend 57% of their time communicating (via meetings,
feedback, and a sense of completion.
email, and chat) and only 43% creating, based on telemetry data
Consider the case of Jane, a researcher who also works as a
from Microsoft 365 apps. This imbalance highlights how communi-
pastry artist. After a full day of virtual meetings and intense data
cation overload limits opportunities for focused and creative work.
analysis, she turns to baking to find clarity and balance. When
The report also notes that 40% of Microsoft 365 users who are ac-
working alone, she enjoys the calming rhythm of the process. But
tive at 6 a.m. begin their day by checking email [17], and that the
when collaborating with an assistant who handles preparation and
average employee receives 275 notifications per day [18]. While
cleanup, Jane can devote her full attention to the creative aspects
employees may be using AI to generate first drafts or automate
such as decorating, experimenting, and refining. Their shared un-
administrative work, The 2024 Microsoft report [16] highlights that
derstanding of timing, tools, and flow allows the work to progress
expectations have accelerated, placing increased pressure on work-
smoothly, often with little need for verbal instruction. This kind of
ers to stay constantly responsive. Many workers feel that they must
intuitive human-to-human collaboration, built on trust, familiarity,
be “constantly on” to meet demand.
and a mutual sense of rhythm, cannot be replicated by AI. Unlike
Consider the case of Adam, a senior product designer at a
humans, AI requires highly specific and detailed prompts for every
tech company. With the adoption of AI-powered design tools such
step and lacks the ability to pick up on subtle context or unspoken
as generative layout assistants, Adam feels more capable than ever.
cues.
He can now go beyond pixel-level adjustments and take on respon-
The result is not hundreds of ideas generated at machine speed,
sibilities like rapid prototyping and interface logic design—tasks
but a focused, high-quality output that increases significantly through
that previously required close collaboration with developers. “I
optimized teamwork. For Jane, the value lies not just in productiv-
used to be the guy pushing pixels around,” he explained. “But now
ity, but in the joyful, embodied experience of working alongside
I’m implementing front-end code, running user tests, and shaping
another person. It is a powerful reminder that not all productivity
features. I feel like a full-stack creative who doesn’t need to rely on
is digital, and not all value is measured in deliverables. Some of the
developers to move the work forward.” These tools have expanded
most fulfilling and effective work comes from hands-on practice
both his capabilities and his confidence.
and seamless human connection, areas where AI falls short due to
But there is a downside. As his skill set grows, so do expecta-
its lack of presence, intuition, and shared flow.
tions. Adam now receives a steady stream of Slack messages and
Jane’s experience also exemplifies the growing phenomenon of
Jira tickets. Notifications arrive from collaborative whiteboards,
the slash career: a combination of seemingly unrelated professional
feedback bots, and even his own AI tooling assistants notifying him
identities such as designer/photographer or researcher/chef. While
of new iterations. He finds himself constantly switching tasks and
such paths can emerge from economic necessity, they also repre-
be always reachable, rarely reflective. “I’m more productive, but
sent a meaningful response to the pressures of hyper-specialization.
also more distracted,” he said. “I don’t think I’ve had a truly focused
Rather than fragmenting focus, slash careers can form a regenera-
design session in months.”
tive system where distinct roles nourish one another.
Adam’s experience echoes that of knowledge workers in other
In Jane’s case, her background in scientific research shapes the
domains such as finance, healthcare, and retail, where AI-powered
precision and structure she brings to complex and delicate cake
dashboards and real-time alerts are becoming the norm. These dash-
decoration. She approaches each design with a mindset of exper-
boards are interactive interfaces that display performance metrics
imentation, iteration, and attention to detail. In turn, the act of
and key data points, often using AI to analyze patterns, gener-
baking offers more than just creative satisfaction. It becomes a
ate predictions, or trigger automated alerts. Although they are
source of metaphor, material, and emotional grounding for her
intended to improve decision-making and performance, in practice
research. After a baking session, she returns to cognitively demand-
they often result in notification overload. Harris and Tayler [7]
ing tasks such as writing or data analysis with renewed focus and
describe this as surrogation, a phenomenon where organizations
mental clarity. Her scientific and artistic practices, though seem-
begin to mistake metrics for strategy. Instead of fostering deeper in-
ingly unrelated, nourish each other in a continuous and reciprocal
sight, dashboards demand constant reaction. In such environments,
rhythm.
knowledge workers frequently report high anxiety and low job sat-
Research supports this dynamic. Kaufman and Beghetto [10]
isfaction, spending more time responding to alerts than engaging
work on “little-c” creativity demonstrates that everyday creative
in thoughtful, strategic work.
practices can improve problem solving and build emotional re-
In both cases, the tools enable more complex, higher-value tasks.
silience. These activities do not simply fill the time; they restore
But without intentional workflow redesign, they introduce new
depth, clarity, and presence. Creativity does not always emerge
forms of cognitive burden. Just as knowledge workers report shift-
from speed or scale. Sometimes, it grows from slowness, from lim-
ing from weekly catch-up sessions to a culture of hyper-responsiveness,
its, from doing one thing deeply.
where they feel constant pressure to reply immediately to every
message or alert, designers like Adam begin to experience a form
of performance theater, where appearing busy and reactive takes
MobileHCI ’25 Adjunct, September 22–25, 2025, Sharm El-Sheikh, Egypt Li et al.
priority over doing thoughtful, meaningful work. The boundary help structure our day. They signal when to begin focusing, when
between capability and burnout becomes increasingly fragile. to pause, and remind us that our time has purpose.
This invites a deeper reflection about AI-augmented work: giving By embracing these practices, we can slowly move away from
people more powerful tools and responsibilities without setting reactive busyness and reclaim a more intentional rhythm of living.
healthy limits can easily lead to overload. When tools expand what We relearn how to be present, to focus deeply, and to find quiet
we can do but also increase interruptions and demands, the result satisfaction in doing just enough.
is not necessarily better work, just more of it.
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