REPUBLIC OF KENYA

COMPETENCY BASED CURRICULUM

FOR

HEALTH RECORDS AND INFORMATION TECHNOLOGY

LEVEL 6

TVET CDACC
P.O. BOX 15745-00100
NAIROBI
First published 2019
Copyright © TVET CDACC

All rights reserved. No part of this curriculum may be reproduced, distributed, or

transmitted in any form or by any means, including photocopying, recording, or other
electronic or mechanical methods without the prior written permission of the TVET
CDACC, except in the case of brief quotations embodied in critical reviews and certain
other non-commercial uses permitted by copyright law. For permission requests, write to
the Council Secretary/CEO, at the address below:

Council Secretary/CEO
TVET Curriculum Development, Assessment and Certification Council
P.O. Box 15745–00100
Nairobi, Kenya
Email: [email protected]

©TVET CDACC 2019 i

 FOREWORD

The provision of quality education and training is fundamental to the Government’s

overall strategy for social economic development. Quality education and training will
contribute to achievement of Kenya’s development blueprint and sustainable
development goals.
Reforms in the education sector are necessary for the achievement of Kenya Vision 2030
and meeting the provisions of the Constitution of Kenya 2010. The education sector had
to be aligned to the Constitution and this resulted to the formulation of the Policy
Framework for Reforming Education and Training (Sessional Paper No. 4 of 2016). A
key feature of this policy is the radical change in the design and delivery of TVET
training. This policy document requires that training in TVET be competency based,
curriculum development be industry led, certification be based on demonstration of
competence and mode of delivery allows for multiple entry and exit in TVET
programmes.
These reforms demand that Industry takes a leading role in curriculum development to
ensure the curriculum addresses its competence needs. It is against this background that
this curriculum has been developed.
It is my conviction that this curriculum will play a great role towards development of
competent human resource for Health records sector’s growth and development.

PRINCIPAL SECRETARY, VOCATIONAL AND TECHNICAL TRAINING

MINISTRY OF EDUCATION

©TVET CDACC 2019 ii

 PREFACE

Kenya Vision 2030 aims to transform the country into a newly industrializing, “middle-
income country providing a high-quality life to all its citizens by the year 2030”. Kenya
intends to create a globally competitive and adaptive human resource base to meet the
requirements of a rapidly industrializing economy through life-long education and
training. TVET has a responsibility of facilitating the process of inculcating knowledge,
skills and attitudes necessary for catapulting the nation to a globally competitive country,
hence the paradigm shift to embrace Competency Based Education and Training (CBET).
The Technical and Vocational Education and Training Act No. 29 of 2013 and Sessional
Paper No. 4 of 2016 on Reforming Education and Training in Kenya, emphasized the
need to reform curriculum development, assessment and certification. This called for a
shift to CBET to address the mismatch between skills acquired through training and skills
needed by industry as well as increase the global competitiveness of Kenyan labour force.
TVET Curriculum Development, Assessment and Certification Council (TVET CDACC)
in conjunction with Health records Sector Skills Advisory Committee (SSAC) have
developed this curriculum.
This curriculum has been developed following the CBET framework policy; the CBETA
Standards and guidelines provided by the TVET Authority and the Kenya National
Qualification framework designed by the Kenya National Qualification Authority.
This curriculum is designed and organized with an outline of learning outcomes;
suggested delivery methods, training/learning resources and methods of assessing the
trainee’s achievement. The curriculum is competency-based and allows multiple entry
and exit to the course.
I am grateful to the Council Members, Council Secretariat, Health Records SSAC, expert
workers and all those who participated in the development of this curriculum.

CHAIRMAN
TVET Curriculum Development, Assessment and Certification Council

©TVET CDACC 2019 iii

 ACKNOWLEDGMENT

This curriculum has been designed for competency-based training and has independent
units of learning that allow the trainee flexibility in entry and exit. In developing the
curriculum, significant involvement and support was received from various
organizations.
I recognize with appreciation the role of the Health Records Sector Skills Advisory
Committee (SSAC) in ensuring that competencies required by the industry are addressed
in the curriculum. I also thank all stakeholders in Health Records sector for their valuable
input and all those who participated in the process of developing this curriculum.

I am convinced that this curriculum will go a long way in ensuring that workers in Health
Records Sector acquires the competencies that will enable them to perform their work
more efficiently and effectively.

COUNCIL SECRETARY/CEO
TVET Curriculum Development, Assessment and Certification Council

©TVET CDACC 2019 iv

Table of Contents
FOREWORD ...................................................................................................................... ii
PREFACE .......................................................................................................................... iii
ACKNOWLEDGMENT.................................................................................................... iv
ACRONYMS .................................................................................................................... vii
KEY TO UNIT CODE..................................................................................................... viii
COURSE OVERVIEW ..................................................................................................... ix
BASIC UNITS OF LEARNING ........................................................................................ 1
COMMUNICATION SKILLS ........................................................................................... 2
NUMERACY SKILLS ....................................................................................................... 5
DIGITAL LITERACY...................................................................................................... 10
ENTREPRENEURIAL SKILLS ...................................................................................... 13
EMPLOYABILITY SKILLS.............................................Error! Bookmark not defined.
ENVIRONMENTAL LITERACY ................................................................................... 24
OCCUPATIONAL SAFETY AND HEALTH PRACTICES .......................................... 29
COMMON UNITS OF LEARNING ................................................................................ 32
MEDICAL TERMINOLOGY .......................................................................................... 33
HUMAN ANATOMY AND PHYSIOLOGY .................................................................. 36
COMMUNITY HEALTH ................................................................................................ 38
MEDICAL INSTRUMENTATION ................................................................................. 41
MEDICAL PATHOLOGY ............................................................................................... 44
CORE UNITS OF LEARNING........................................................................................ 47
HEALTH RECORDS DATABASE MANAGEMENT ................................................... 48
MANAGEMENT OF HEALTH INFORMATION.......................................................... 51
REGISTRATION OF PATIENTS ................................................................................... 53
FILING OF MEDICAL RECORDS................................................................................. 55
CODING AND INDEXING OF DISEASES ................................................................... 57

©TVET CDACC 2019 v

ARCHIVAL OF MEDICAL RECORDS ......................................................................... 60
MANAGEMENT OF ELECTRONIC HEALTH ............................................................. 62
HALTH RECORDS MANAGEMENT ............................................................................ 65

©TVET CDACC 2019 vi

 ABBREVIATIONS AND ACRONYMS

A: Control Version
CBET: Competency-Based Education and Training
CDACC: Curriculum Development, Assessment and Certification Council
CU: Curriculum
EMCA: Environmental Management Co-ordination Act
EMS: Environmental Management Systems
ICT: Information Communication Technology
NEMA: National Environment Management Authority
OSH: Occupational Safety and Health
SOPs: Standard Operating Procedures
TVET: Technical and Vocational Education and Training

©TVET CDACC 2019 vii

 KEY TO UNIT CODE

HE/CU/HR/BC/01/6/A

Industry or sector
Curriculum
Occupational area
Type of competency
Competency number
Competency level
Control version

©TVET CDACC 2019 viii

 COURSE OVERVIEW
The units of learning comprising Health Records and Information Technology Certificate
Level 6 qualification include the following competencies.
Basic Units of Learning
Unit Code Unit Title Duration Credit
in Hours Factor
HE/CU/HR/BC/01/6/A Communication Skills 40 4
HE/CU/HR/BC/02/6/A Numeracy Skills 60 6
HE/CU/HR/BC/03/6/A Digital Literacy 60 6
HE/CU/HR/BC/04/6/A Entrepreneurial Skills 100 10
HE/CU/HR/BC/05/6/A Employability Skills 80 8
HE/CU/HR/BC/06/6/A Environmental Literacy 40 4
HE/CU/HR/BC/07/6/A Occupational Safety And Health Practices 40 4
Total 420 42

Common Units of Learning

Unit Code Unit Title Duration Credit
in Hours Factor
HE/CU/HR/BC/01/6/A Medical Terminology 40 4
HE/CU/HR/BC/02/6/A Human Anatomy 60 6
HE/CU/HR/BC/03/6/A Community Health 60 6
HE/CU/HR/BC/04/6/A Medical Instruments 60 6
HE/CU/HR/BC/05/6/A Medical Pathology 60 6
Total 280 28

Core Units of Learning

Unit Code Unit Title Duration in Credit
Hours Factor
HE/CU/CP/CR/01/6/A Health Records Database Management 180 18
HE/CU/CP/CR/02/6/A Management Of Health Information 170 17
HE/CU/HR/CR/03/6/A Registration Of Patients 190 19
HE/CU/HR/CR/04/6/A Filing Of Medical Records 150 15
HE/CU/HR/CR/05/6/A Coding And Indexing Of Diseases 200 20
HE/CU/HR/CR/06/6/A Archival Of Medical Records 140 14
HE/CU/HR/CR/07/6/A Management Of Electronic Health 240 24
HE/CU/HR/CR/08/6/A Health Records management 140 14
Industrial attachment 480 48

©TVET CDACC 2019 ix

 Total 1890 189
Grand total 2,590 259

The total duration of the course for an average trainee is 2590 hours which is equivalent
to 86 weeks at 30 hours of learning per week including 480 hours (12 weeks) of field
attachment.

Entry Requirements
An individual entering this course should have any of the following minimum
requirements:
a) Kenya Certificate of Secondary Education (KCSE) mean grade C- (minus)
Or
b) Certificate in Health Records and Information Technology Level 5
Or
c) Equivalent qualifications as determined by Kenya National Qualifications
Authority (KNQA)
And/or
d) As may be guided by relevant regulatory body

Field attachment
An individual enrolled in this course will undergo a field attachment for a duration of 480
hours which is equivalent to 12 weeks at 40 hours per week in Health record and
information Technology firm or a related organization. The trainee can also be attached
in various government institutions which relates to Health Records. This includes but not
limited to departments of children’s services.

Assessment
The course will be assessed at two levels:
Internal assessment: conducted continuously by the trainer (internal assessor) who is
monitored by an accredited internal verifier.

External assessment: conducted by an accredited external assessor who is monitored by

an accredited external verifier.

The assessors and verifiers are accredited by TVET CDACC which also coordinates
external assessment.

©TVET CDACC 2019 x

Certification
An individual will be awarded a Certificate of Competency on demonstration of
competence in a unit of competency. To be awarded Certificate in Health Records and
Information Technology Certificate Level 6, an individual must demonstrate competence
in all the units of competency.

These certificates will be awarded by TVET CDACC in conjunction with the training
provider.

©TVET CDACC 2019 xi

 BASIC UNITS OF LEARNING

©TVET CDACC 2019 1

 COMMUNICATION SKILLS

UNIT CODE: HE/CU/HR/BC/01/6/A

Relationship to Occupational Standards

This unit addresses the unit of competency: Demonstrate communication skills
Duration of Unit: 40 hours
Unit Description
This unit covers the competencies required in meeting communication needs of clients
and colleagues and developing, establishing, maintaining communication pathways and
strategies. It also covers competencies for conducting interview, facilitating group
discussion and representing the organization in various forums.
Summary of Learning Outcomes
1. Utilize specialized communication skills processes
2. Develop communication strategies
3. Establish and maintain communication pathways
4. Promote use of communication strategies
5. Conduct interview
6. Facilitate group discussion
7. Represent the organization
Learning Outcomes, Content and Suggested Methods of Assessment
Learning Outcome Content Suggested Methods of
Assessment
1. Utilize specialized  Communication process  Written
communication  Modes of communication  Oral
skills processes  Medium of communication
 Effective communication
 Barriers to communication
 Flow of communication
 Sources of information
 Organizational policies
 Organization requirements
for written and electronic
communication methods
 Report writing

©TVET CDACC 2019 2

Learning Outcome Content Suggested Methods of
Assessment
 Effective questioning
techniques (clarifying and
probing)
 Workplace etiquette
 Ethical work practices in
handling communication
 Active listening
 Feedback
 Interpretation
 Flexibility in communication
 Types of communication
strategies
 Elements of communication
strategy
2. Develop  Dynamics of groups  Observation
communication  Styles of group leadership  Written
strategies  Openness and flexibility in
communication
 Communication skills
relevant to client groups
3. Establish and  Types of communication  Written
maintain pathways  Observation
communication
pathways
4. Promote use of  Application of elements of  Written
communication communication strategies  Observation
strategies  Effective communication
techniques
5. Conduct interview  Types of interview  Written
 Establishing rapport  Observation
 Facilitating resolution of
issues
 Developing action plans

©TVET CDACC 2019 3

Learning Outcome Content Suggested Methods of
Assessment
6. Facilitate group  Identification of  Written
discussion communication needs  Observation
 Dynamics of groups
 Styles of group leadership
 Presentation of information
 Encouraging group
members’ participation
 Evaluating group
communication strategies
7. Represent the  Presentation techniques  Observation
organization  Development of a  Written
presentation
 Multi-media utilization in
presentation
 Communication skills
relevant to client groups

Suggested Methods of Instruction:

 Interview
 Role playing
 Observation
 Project
 Fields trips

Recommended Resources
 Desktop computers/laptops
 Internet connection
 Projectors
 Telephone

©TVET CDACC 2019 4

 NUMERACY SKILLS
UNIT CODE: HE/CU/HR/BC/02/6/A
Relationship to Occupational Standards
This unit addresses the unit of competency: Demonstrate Numeracy Skills
Duration of Unit: 60 hours
Unit Description
This unit describes the competencies required by a worker in order to apply a wide range
of mathematical calculations for work; apply ratios and proportions to solve problems;
perform geometrical calculations; apply concepts of probability for work; perform
commercial calculations and collect, organize and analyze statistical data.

Summary of Learning Outcomes

1. Apply a wide range of mathematical calculations for work
2. Apply ratios and proportions to solve problems
3. Perform geometrical calculations
4. Apply concepts of probability for work
5. Perform commercial calculations
6. Collect and present data
7. Apply measures of central tendency in work
8. Apply measures of dispersion in work
9. Apply sampling in work

Learning Outcomes, Content and Suggested Methods of Assessment

Learning Outcome Content Suggested Methods of
Assessment
1. Apply a wide  Fundamentals of mathematics  Written tests
range of  Addition, subtraction,  Assignments
mathematical multiplication and division of  Supervised
calculations for positive and negative numbers exercises
work  Algebraic expressions
manipulation
2. Apply ratios and  Ratios and proportions  Written tests
proportions to  Meaning  Oral questioning
solve problems  Conversions into percentages  Assignments
 Direct and inverse proportions  Supervised
determination exercises

©TVET CDACC 2019 5

Learning Outcome Content Suggested Methods of
Assessment

3. Perform  Units of measurements and their  Assignments

geometrical symbols  Supervised
calculations  Conversion of units of exercises
measurement  Written tests
 Perimeters of regular figures
 Areas of regular figures
 Volumes of regular figures
4. Apply concepts of o Meaning of probability  Written tests
probability for o Types of probability  Assignments
work events  Supervised
 Dependent exercises
 Independent
 Mutually exclusive
o Laws of probability
o Counting techniques
 Permutation
 Combination
 Tree diagrams
5. Perform o Conversion of one  Oral
commercial currency to another  Written tests
calculations o Exchange rates calculation  Assignments
 Devaluation  Supervised
 Revaluation exercises
o Product pricing
o Profit calculation
o Average sales
determination
o Stock turnover
o Calculation of incomes
o Salaries
 Gross
 Net
o Wages

©TVET CDACC 2019 6

Learning Outcome Content Suggested Methods of
Assessment
 Time rate
 Flat rate and overtime
 Piece rate
 Commission
 Percentage
 Bonus
6. Collect and o Classification of data  Assignments
present data  Grouped data  Supervised
 Ungrouped data exercises
o Data collection  Written tests
 Observation
 Recording
o Tabulation of data
 Class intervals
 Class boundaries
 Frequency tables
 Cumulative frequency
o Diagrammatic and
graphical presentation of
data e.g.
 Histograms
 Frequency polygons
 Bar charts
 Pie charts
 Cumulative frequency curves
7. Apply measures o Meaning of measures of  Written tests
of central central tendency  Oral
tendency in work o Measures  Supervised
 Properties exercises
 Calculation and interpretation of
mean, mode and median
8. Apply measures o Meaning of measures of  Assignments
of dispersion in dispersion  Supervised
work o Types, merits and exercises

©TVET CDACC 2019 7

Learning Outcome Content Suggested Methods of
Assessment
demerits of absolute and  Written tests
relative measures
o Calculation and
interpretation of measures
of dispersion
 Range
 Mean deviation
 Quartiles, deciles, percentiles and
interquartile range
 Variance and standard deviation
9. Apply sampling o Distinguishing between  Written tests
in work sampling and census  Oral
o Importance of sampling  Reports
o Errors in sampling
o Types of sampling and
their limitations e.g.
 Stratified random
 Cluster
 Judgmental

Suggested Methods of Instruction

 Group discussions
 Demonstration by trainer
 Practical work by trainee
 Exercises

Recommended Resources
 Calculators
 Rulers, pencils, erasers
 Charts with presentations of data
 Graph books
 Dice
 Internet

©TVET CDACC 2019 8

©TVET CDACC 2019 9
 DIGITAL LITERACY

UNIT CODE: HE/CU/HR/BC/03/6/A

Relationship to Occupational Standards

This unit addresses the Unit of Competency: Demonstrate Digital Literacy
Duration of Unit: 60 hours
Unit Description
This unit describes competencies required to use a computer and other digital devices for
the purposes of communication, work performance and management at the workplace.
Summary of Learning Outcomes
1. Identify computer software and hardware
2. Apply security measures to data, hardware, software in automated environment
3. Apply computer software in solving tasks
4. Apply internet and email in communication at workplace
5. Apply desktop publishing in official assignments
6. Prepare presentation packages
Learning Outcomes, Content and Suggested Methods of Assessment
Learning Outcome Content
Suggested Methods of
Assessment
1. Identify computer  Concepts of ICT  Written tests
hardware and software  Functions of ICT  Oral presentation
 History of computers  Observation
 Components of a computer
 Classification of computers
2. Apply security  Data security and control  Written tests
measures to data,  Security threats and control  Oral presentation
hardware and software measures  Observation
 Types of computer crimes  Project
 Detection and protection against
computer crimes
 Laws governing protection of
ICT

©TVET CDACC 2019 10

Learning Outcome Content Suggested Methods of
Assessment
3. Apply computer  Operating system  Oral questioning
software in solving  Word processing  Observation
tasks  Spread sheets  Project
 Data base design and
manipulation
 Data manipulation, storage and
retrieval
4. Apply internet and  Computer networks  Oral questioning
email in  Network configurations  Observation
communication at  Uses of internet  Oral presentation
workplace  Electronic mail (e-mail) concept  Written report
5. Apply desktop  Concept of desktop publishing  Oral questioning
publishing in official  Opening publication window  Observation
assignments  Identifying different tools and  Oral presentation
tool bars  Written report
 Determining page layout  Project
 Opening, saving and closing
files
 Drawing various shapes using
DTP
 Using color pellets to enhance a
document
 Inserting text frames
 Importing and exporting text
 Object linking and embedding
 Designing of various
publications
 Printing of various publications
6. Prepare presentation  Types of presentation packages  Oral questioning
packages  Procedure of creating slides  Observation
 Formatting slides  Oral presentation
 Presentation of slides  Written report
 Procedure for editing objects  Project

©TVET CDACC 2019 11

Suggested Methods of Instruction:
 Instructor led facilitation of theory
 Demonstration by trainer
 Practical work by trainee
 Viewing of related videos
 Project
 Group discussions

Recommended Resources

 Desk top computers

 Laptop computers
 Other digital devices
 Printers
 Storage devices
 Internet access
 Computer software

©TVET CDACC 2019 12

 ENTREPRENEURIAL SKILLS

UNIT CODE: HE/CU/HR/BC/04/6/A

Relationship to occupational standards
This unit addresses the unit of competency: Demonstrate Entrepreneurial Skills
Duration of unit: 100 hours
Unit description
This unit describes the competencies critical to demonstration of entrepreneurial
aptitudes. It involves, developing business innovation strategies, developing new
markets, customer base, expanding employed capital and undertaking regional/county
expansion while retaining motivated staff. The trainee will prepare a workable food
enterprise development business plan
Summary of Learning Outcomes
1. Develop business innovation strategies
2. Develop new products/ markets
3. Expand customers and product lines
4. Motivate all staff/workers
5. Expand employed capital base
6. Undertake regional/county business expansion
Learning Outcomes, Content and Suggested Methods of Assessment

Content Suggested Methods

Learning Outcome
of Assessment
1. Develop business  Innovation in business  Observation
Innovation strategies  Business innovation  Case studies
strategies  Individual/group
 Creativity for business assignments
development  projects
 New technologies in  Written
entrepreneurship  Oral
 Linkages with other
entrepreneurs
 Setting strategic directions
 New ideas and approaches
 Entrepreneurial skills

©TVET CDACC 2019 13

 Content Suggested Methods
Learning Outcome
of Assessment
development
 Market trends
 Monitoring and anticipating
market trends
 Products and processes in
entrepreneurship
 Business conventions ad
exhibitions
 Business growth refocus
2. Develop new  Feasibility study for new  Observation
products/ markets products  Case studies
 Identifying new sources of  Individual/group
raw material and resources assignments
 New target  projects
markets/customers  Written
 Increasing products and  Oral
services
 Marketing improvement
 Intrapreneurship and
business growth
3. Expand customers and  Market demand  Oral
product lines  Regulatory environment  Observation
 Creating product and  Case studies
services competitive  Individual/group
advantages assignments
 Creating royal client base  projects
 Identifying and maintain  Written
new customers and markets
 Advance product/ service
promotions
 Advance market expansion
 Small business records
management
 Book keeping and auditing

©TVET CDACC 2019 14

 Content Suggested Methods
Learning Outcome
of Assessment
for small businesses
 Computer application
software and programmes
 ICT in customer and product
diversification

4. Motivate  Motivation of workers  Observation

staff/workers  Communication at  Case studies
workplace for motivation  Individual/group
purpose assignments
 Problem solving  projects
 Conflict resolution at place  Written
of work
 Good staff/workers relation
 Team building and team
work
 Staff development and
enhancement
 Culture of continuous
improvement
5. Expand employed  Employed capital in business  Observation
capital base  Business share holdings  Case studies
 Types of shares  Individual/group
 Shares diversification assignments
 Role of shareholders  projects
 Intrapreneurship  Written
 Oral
 Increasing products and
services
6. Undertake county/  Region/ county identification  Observation
regional business process  Case studies
expansion  Regional/ county laws and  Individual/group
regulation assignments
 Business regional/county  projects
expansion  Written
 Regional/ County business  Oral

©TVET CDACC 2019 15

 Content Suggested Methods
Learning Outcome
of Assessment
expansion
 Innovation in business
 Business expansion and
diversification
 Resources for
regional/county expansion
 Business Plan
 Computer software in
business development
 ICT and business growth

Suggested Methods of Instruction

 Instructor led facilitation of theory
 Demonstration by trainer
 Practice by trainee
 Role play
 Case study

Recommended Resources
 Case studies for small businesses
 Business plan templates
 Laptop/ desktop computers
 Internet
 Telephone
 Writing materials

©TVET CDACC 2019 16

 EMPLOYABILITY SKILLS
UNIT CODE: HE/CU/HR/BC/07/6/A
Relationship to Occupational Standards
This unit addresses the Unit of Competency: Demonstrate Employability Skills

Duration of Unit: 48 hours

Unit Description
This unit covers competencies required to demonstrate employability skills. It involves
conducting self-management, demonstrating interpersonal communication, critical safe
work habits, leading a workplace team, planning and organizing work, maintaining
professional growth and development, demonstrating workplace learning, problem
solving skills and managing ethical performance.

Summary of Learning Outcomes

1. Conduct self-management
2. Demonstrate interpersonal communication
3. Demonstrate critical safe work habits
4. Lead a workplace team
5. Plan and organize work
6. Maintain professional growth and development
7. Demonstrate workplace learning
8. Demonstrate problem solving skills
9. Manage ethical performance

Learning Outcomes, Content and Suggested Methods of Assessment

Learning Outcome Content Suggested Methods
of Assessment
1. Conduct self-  Self-awareness  Observation
management  Formulating personal vision,  Written
mission and goals  Oral interview
 Strategies for overcoming  Third party report
life challenges
 Managing emotions
 Emotional intelligence
 Assertiveness versus
aggressiveness
 Expressing personal

©TVET CDACC 2019 17

 thoughts, feelings and beliefs
 Developing and maintaining
high self-esteem
 Developing and maintaining
positive self-image
 Setting performance targets
 Monitoring and evaluating
performance
 Articulating ideas and
aspirations
 Accountability and
responsibility
 Good work habits
 Self-awareness
 Values and beliefs
 Self-development
 Financial literacy
 Healthy lifestyle practices
 Adopting safety practices
2. Demonstrate  Meaning of interpersonal 
interpersonal communication
communication  Listening skills
 Types of audience
 Public speaking
 Writing skills
 Negotiation skills
 Reading skills
 Meaning of empathy
 Understanding customers’
needs
 Establishing communication
networks
 Assertiveness
 Sharing information
3. Demonstrate  Stress and stress management  Observation
critical safe work  Time concept  Written
habits  Punctuality and time  Oral interview

©TVET CDACC 2019 18

 consciousness  Third party report
 Leisure
 Integrating personal
objectives into organizational
objectives
 Resources mobilization
 Resources utilization
 Setting work priorities
 Developing healthy
relationships
 HIV and AIDS
 Drug and substance abuse
 Managing emerging issues
4. Lead a workplace  Leadership qualities  Observation
team  Power and authority  Oral interview
 Team building  Written
 Determination of team roles  Third party report
and objectives
 Team parameters and
relationships
 Individual responsibilities in
a team
 Forms of communication
 Complementing team
activities
 Gender and gender
mainstreaming
 Human rights
 Developing healthy
relationships
 Maintaining relationships
 Conflicts and conflict
resolution
 Coaching and mentoring
skills
5. Plan and organize  Functions of management  Observation
work  Planning  Oral interview

©TVET CDACC 2019 19

  Organizing  Written
 Time management  Third party report
 Decision making concept
 Task allocation
 Developing work plans
 Developing work
goals/objectives and
deliverables
 Monitoring work activities
 Evaluating work activities
 Resource mobilization
 Resource allocation
 Resource utilization
 Proactive planning
 Risk evaluation
 Problem solving
 Collecting, analysing and
organising information
 Negotiation
6. Maintain  Avenues for professional  Observation
professional growth  Oral interview
growth and  Training and career  Written
development opportunities  Third party report
 Assessing training needs
 Mobilizing training resources
 Licenses and certifications
for professional growth and
development
 Pursuing personal and
organizational goals
 Managing work priorities and
commitments
 Recognizing career
advancement
7. Demonstrate  Managing own learning  Observation
workplace learning  Mentoring  Oral interview
 Coaching  Written

©TVET CDACC 2019 20

  Contributing to the learning  Third party report
community at the workplace
 Cultural aspects of work
 Networking
 Variety of learning context
 Application of learning
 Safe use of technology
 Taking initiative/proactivity
 Flexibility
 Identifying opportunities
 Generating new ideas
 Workplace innovation
 Performance improvement
 Managing emerging issues
 Future trends and concerns in
learning
8. Demonstrate  Critical thinking process  Observation
problem solving  Data analysis tools  Oral interview
skills  Decision making  Written
 Creative thinking  Third party report
 Development of creative,
innovative and practical
solutions
 Independence in identifying
and solving problems
 Solving problems in teams
 Application of problem
solving strategies
 Testing assumptions
 Resolving customer concerns
9. Manage ethical  Meaning of ethics  Observation
performance  Ethical perspectives  Oral interview
 Principles of ethics  Written
 Ethical standards  Third party report
 Organization code of ethics
 Common ethical dilemmas

©TVET CDACC 2019 21

  Organization culture
 Corruption, bribery and
conflict of interest
 Privacy and data protection
 Diversity, harassment and
mutual respect
 Financial
responsibility/accountability
 Etiquette
 Personal and professional
integrity
 Commitment to jurisdictional
laws
 Emerging issues in ethics

Suggested Methods of Instruction

 Instructor lead facilitation of theory
 Demonstrations
 Simulation/Role play
 Group Discussion
 Presentations
 Projects
 Case studies
 Assignments

Recommended Resources
 Computers
 Stationery
 Charts
 Video clips
 Audio tapes
 Radio sets
 TV sets
 LCD projectors

©TVET CDACC 2019 22

©TVET CDACC 2019 23
 ENVIRONMENTAL LITERACY

UNIT CODE: HE/CU/HR/BC/06/6/A

Relationship to Occupational Standards:

This unit addresses the unit standard: Demonstrate Environmental Literacy
Duration of Unit: 40 hours
Unit Description
This unit describes the competencies required to control environmental hazard, control
environmental pollution, comply with workplace sustainable resource use, evaluate
current practices in relation to resource usage, identify environmental
legislations/conventions for environmental concerns, implement specific environmental
programs, monitor activities on environmental protection/programs, analyze resource use
and develop resource conservation plans.

Summary of Learning Outcomes

1. Control environmental hazard
2. Control environmental Pollution
3. Demonstrate sustainable resource use
4. Evaluate current practices in relation to resource usage
5. Identify Environmental legislations/conventions for environmental concerns
6. Implement specific environmental programs
7. Monitor activities on Environmental protection/Programs
8. Analyze resource use
9. Develop resource conservation plans

Learning Outcomes, Content and Suggested Methods of Assessment

Learning Outcome Content Suggested Methods of

Assessment
1. Control  Purposes and content of  Written
environmental Environmental Management questions
hazard and Coordination Act 1999  Oral questions
 Storage methods for  Observation of
environmentally hazardous work
materials procedures

©TVET CDACC 2019 24

Learning Outcome Content Suggested Methods of
Assessment
 Disposal methods of
hazardous wastes
 Types and uses of PPE in line
with environmental
regulations
 Occupational Safety and
Health Standards (OSHS)
2. Control  Types of pollution  Written
environmental  Environmental pollution questions
Pollution control control measures  Oral questions
 Types of solid wastes  Observation of
 Procedures for solid waste work
management procedures
 Different types of noise  Role play
pollution
 Methods for minimizing noise
pollution
3. Demonstrate  Types of resources  Written
sustainable resource  Techniques in measuring questions
use current usage of resources  Oral questions
 Calculating current usage of  Observation of
resources work
 Methods for minimizing procedures
wastage  Role play
 Waste management
procedures
 Principles of 3Rs (Reduce,
Reuse, Recycle)
 Methods for economizing or
reducing resource
consumption
4. Evaluate current  Collection of information on  Written
practices in relation environmental and resource questions
to resource usage efficiency systems and  Oral questions

©TVET CDACC 2019 25

Learning Outcome Content Suggested Methods of
Assessment
procedures,  Observation of
 Measurement and recording work
of current resource usage procedures
 Analysis and recording of  Role play
current purchasing strategies.
 Analysis of current work
processes to access
information and data
 Identification of areas for
improvement

5. Identify  Environmental  Written

Environmental issues/concerns questions
legislations/convent  Environmental legislations  Oral questions
ions for /conventions and local  Observation of
environmental ordinances work
concerns  Industrial standard procedures
/environmental practices
 International Environmental
Protocols (Montreal, Kyoto)
 Features of an environmental
strategy
6. Implement specific  Community needs and  Written
environmental expectations questions
programs  Resource availability  Oral questions
 5s of good housekeeping  Observation of
 Identification of work
programs/Activities procedures
 Setting of individual roles  Role play
/responsibilities
 Resolving problems
/constraints encountered
 Consultation with
stakeholders

©TVET CDACC 2019 26

Learning Outcome Content Suggested Methods of
Assessment
7. Monitor activities  Periodic monitoring and  Oral questions
on Environmental Evaluation of activities  Written tests
protection/Programs  Gathering feedback from  Practical test
stakeholders  Observation
 Analyzing data gathered
 Documentation of
recommendations and
submission
 Setting of management
support systems to sustain
and enhance the program
 Monitoring and reporting of
environmental incidents to
concerned /proper authorities
8. Analyze resource  Identification of resource  Written tests
use consuming processes  Oral questions
 Determination of quantity and  Practical test
nature of resource consumed  Observation
 Analysis of resource flow
through different parts of
the process.
 Classification of wastes for
possible source of resources.
9. Develop resource  Determination of efficiency  Written tests
Conservation plans of use/conversion of  Oral questions
resources  Practical test
 Causes of low efficiency of  Observation
use of resources
 Plans for increasing the
efficiency of resource use

Suggested Methods of Instruction

 Instructor led facilitation of theory
 Practical demonstration of tasks by trainer
 Practice by trainees

©TVET CDACC 2019 27

 Observations and comments and corrections by trainers

Recommended Resources
 Standard operating and/or other workplace procedures manuals
 Specific job procedures manuals
 Environmental Management and Coordination Act 1999
 Machine/equipment manufacturer’s specifications and instructions
 Personal Protective Equipment (PPE)
 ISO standards
 Company environmental management systems (EMS)
 Montreal Protocol
 Kyoto Protocol

©TVET CDACC 2019 28

 OCCUPATIONAL SAFETY AND HEALTH PRACTICES

UNIT CODE: HE/CU/HR/BC/07/6/A

Relationship to Occupational Standards

This unit addresses the unit of competency: Demonstrate Occupational Safety And
Health Practices

Duration of Unit: 40 hours

Unit Description
This unit describes the competencies required to comply with regulatory and
organizational requirements for occupational safety and health.

Summary of Learning Outcomes

1. Identify workplace hazards and risk
2. Identify and implement appropriate control measures to hazards and risks
3. Implement OSH programs, procedures and policies/guidelines

Learning Outcomes, Content and Suggested Methods of Assessment

Learning Outcome Content Suggested Methods of
Assessment
1. Identify workplace  Identification of hazards in  Oral questions
hazards and risks the workplace and/or the  Written tests
indicators of their presence  Observation of
 Evaluation and/or work trainees
environment measurements identify
of OSH hazards/risk existing hazards and
in the workplace risks
 Gathering of OSH issues
and/or concerns
2. Identify and  Prevention and control  Oral questions
implement measures e.g. use of PPE  Written tests
appropriate control  Contingency measures  Practical tests
measure to hazards  Observation of
and risks implementation
of control

©TVET CDACC 2019 29

Learning Outcome Content Suggested Methods of
Assessment
measures

3. Implement OSH  Company OSH program,  Oral questions

programs, procedures and  Written tests
procedures policies/guidelines  Practical test
and  Implementation of OSH  Observation
policies/guidelines procedures and policies/
guidelines
 Training of team members
and advice on OSH
standards and procedures
 Implementation of
procedures for maintaining
OSH-related records

Suggested Methods of Instruction

 Instructor led facilitation of theory
 Demonstration by trainer
 Practical work by trainee
 Viewing of related videos

Recommended Resources
 Standard operating and/or other workplace procedures manuals
 Specific job procedures manuals
 Machine/equipment manufacturer’s specifications and instructions
 Personal Protective Equipment (PPE) e.g.
 Mask
 Face mask/shield
 Safety boots
 Safety harness
 Arm/Hand guard, gloves
 Eye protection (goggles, shield)
 Hearing protection (ear muffs, ear plugs)
 Hair Net/cap/bonnet

©TVET CDACC 2019 30

  Hard hat
 Face protection (mask, shield)
 Apron/Gown/coverall/jump suit
 Anti-static suits
 High-visibility reflective vest

©TVET CDACC 2019 31

 COMMON UNITS OF LEARNING

©TVET CDACC 2019 32

 MEDICAL TERMINOLOGY

UNIT CODE: HE/OS/HR/CC/01/6/A

Relationship to Occupational Standards

This unit addresses the Unit of Competency: Apply Medical Terminology

Duration of Unit: 40 Hours
Unit Description
This unit specifies the competencies required to apply Medical Terminology in
communicating medical language, and in interacting and sharing information with
medical professionals. It involves demonstrating understanding of medical terms,
abbreviations and transcription.
Summary of Learning Outcomes
1 Classify human body systems
2 Interpret medical acronyms and abbreviation
3 Interpret medical terms associated with doctor’s notes, investigations results
diagnosis and medication
4 Meet communication needs of clients and professionals

Learning Outcomes, Content and Suggested Methods of Assessment

Learning Content Suggested Methods of
Outcome Assessment
1. Demonstrate  Meaning of terms
 Written tests
understanding  Diseases
of acronyms  Pathogenic organisms  Observation
and  Acronyms  Case study
abbreviation  Abbreviations
 Oral questions
 Third party report
2. Interpret  Meaning of terms
 Written tests
medical  Prefix
acronyms and  Root word  Observation
abbreviation  Suffix  Case study
 Oral questions
 Third party report
3. Interpret  Meaning of terms
 Written tests

©TVET CDACC 2019 33

 medical terms  Case notes  Observation
associated  Case study
with doctor’s
notes,  Oral questions
investigations  Third party report
results ,
diagnosis and
medication
4. Interpret  Meaning of terms
 Written tests
medical terms  human body systems
associated  human body structure and  Observation
with human disorders  Case study
body systems  Interpretation of the
medical terms  Oral questions
and their
 Determining the ICD  Third party report
disorders code
5. Meet  Meaning of terms
 Written tests
communicati  Health information
on needs of sharing  Observation
clients and  Common language  Case study
professionals understanding.
 Oral questions
 Third party report

Suggested Methods of Instruction:

 Direct instruction
 Project
 Case studies
 Group discussions
 Field trips /site visits
 Demonstration by trainer
 Practice by the trainees
 Industrial attachment
 Viewing of related videos

List of Recommended Resources:

 Computers
 Standard manuals ICD/ICPM
 Projectors
 Stationery

©TVET CDACC 2019 34

  Flip charts
 Internet
 Relevant videos
 Printers

©TVET CDACC 2019 35

 HUMAN ANATOMY AND PHYSIOLOGY

UNIT CODE: HE/OS/HR/CC/02/6/A

Relationship to Occupational Standards

This unit addresses the Unit of Competency: Apply Human Anatomy And Physiology
Duration of Unit: 60 Hours

Unit Description
This unit specifies the competencies required applying human anatomy and physiology in
community health works. It involves classifying human body systems, determining
common disorders of human body systems and applying human anatomy in primary
health care

Summary of Learning Outcomes

1 Classify human body systems
2 Determine common disorders of human body systems
3 Apply human anatomy in primary health care

Learning Outcomes, Content and Suggested Methods of Assessment

Learning Outcome Content Suggested Methods of

Assessment
1 Classify human body  Meaning of terms e.g.
 Written tests
systems  Anatomy
 Physiology  Observation
 Identification of human body  Case study
systems
 Human body structure  Oral questions
 Functions of human body  Third party
systems report
2 Determine common  Meaning of terms  Written tests
disorders of human  Identification and
 Observation
body systems categorization of human
body system disorders  Oral questions
 Emergent and Re-emergent  Third party
of diseases report

©TVET CDACC 2019 36

3 Apply human  Meaning of terms
 Written tests
anatomy in health  Identification of common
care diseases of human body  Observation
system  Oral
 Referral systems questioning
 Third party
report

Suggested Methods of Instruction:

 Direct instruction
 Project
 Case studies
 Group discussions
 Field trips /site visits
 Demonstration by trainer
 Practice by the trainees
 Industrial attachment
 Viewing of related videos

List of Recommended Resources:

 Computers
 Data collection tools
 Monitoring and evaluation tools
 Standard manuals/SOPs
 Projectors
 Stationery
 Flip charts
 Charts with presentations of data
 Internet
 Relevant videos
 Printers

©TVET CDACC 2019 37

 COMMUNITY HEALTH

UNIT CODE: HE/OS/HR/CC/03/6/A

Relationship to Occupational Standards

This unit addresses the Unit of Competency: Apply Community Health

Duration of Unit: 60 Hours
Unit Description
This unit specifies the competencies required to apply human anatomy and physiology in
community health works. It involves classifying human body systems, determining
common disorders of human body systems and applying human anatomy in primary
health care

Summary of Learning Outcomes

1 Demonstrate understanding of health system
2 Demonstrate Understanding of Primary healthcare
3 Carry out community health diagnosis
4 Manage Waste
5 Manage community health
6 Monitor and evaluate intervention programs

Learning Outcomes, Content and Suggested Methods of Assessment

Learning Outcome Content Suggested Methods of
Assessment
1 Demonstrate  Meaning Of Terms
 Written Tests
understanding of  Identification Of Health
health system Systems  Observation
 Mapping Of The Catchment  Case Study
Area And Community Units
 Identification Of Health  Oral Questions
Actors And Their Functions  Third Party
Report
2 Demonstrate  Meaning Of Terms
 Written Tests
Understanding of  Elements Of Primary
Healthcare

©TVET CDACC 2019 38

 Primary healthcare  Health Educations  Observation
 Water And Sanitation
 Oral Questions
 Nutrition
 Maternal And Child Health  Third Party
 Immunization Report
 Prevention Of Endemic
Diseases
 Treatment
 Drug Availability
 Functions Of Primary Health
Care
3 Carry out  Meaning Of Terms
 Written Tests
community health  Community Health Needs
diagnosis Assessment  Observation
 Determination Of  Oral
Community Health Needs Questioning
 Determination Of Available
Resources  Third Party
 Intervention Programmes Report

4 Manage Waste  Meaning Of Terms

 Written Tests
 Laws And By-Laws In
Waste Management  Observation
 Classification Of Waste  Oral
 Methods Of Waste Questioning
Management
 Waste Management Actors  Third Party
Report
5 Manage community  Meaning Of Terms
 Written Tests
health  Determination Of
Community Health  Observation
Information Needs  Oral
 Determination Of Resource Questioning
Availability
 Generation, Ownership And  Third Party
Dissemination Of Report
Community Health
Information

©TVET CDACC 2019 39

6 Monitor and  Meaning Of Terms
 Written Tests
evaluate intervention  Determination Of
programs Intervention Programmes  Observation
 Determination Of Resource  Oral
Availability Questioning
 Data Collection
 Results Analysis  Third Party
 Feedbacks Report
 Report Generation And
Dissemination

Suggested Methods of Instrcuction:

 Direct instruction
 Project
 Case studies
 Group discussions
 Field trips /site visits
 Demonstration by trainer
 Practice by the trainees
 Industrial attachment
 Viewing of related videos

List of Recommended Resources:

 Computers
 Data collection tools
 Monitoring and evaluation tools
 Standard manuals/SOPs
 Projectors
 Stationery
 Flip charts
 Charts with presentations of data
 Internet
 Relevant videos
 Printers

©TVET CDACC 2019 40

 MEDICAL INSTRUMENTATION

UNIT CODE: HE/OS/HR/CR/04/6/A

Relationship to Occupational Standards

This unit addresses the Unit of Competency: Apply Medical Instruments

Duration of Unit: 60 Hours
Unit Description
This unit standard specifies the competencies required to apply medical instrumentation.
It involves classifying medical equipment, analyzing clinical investigation results,
verifying clinical investigation results and maintaining quality assurance
Summary of Learning Outcomes
1 Classify medical equipment
2 Analyze clinical investigation results
3 Verify clinical investigation results
4 Maintain quality assurance

Learning Outcomes, Content and Suggested Methods of Assessment

Learning Outcome Content Suggested Methods
of Assessment
1 Classify Medical  Meaning of terms
 Written tests
Equipment  Identification of medical
equipment  Observation
 Categorise and function of  Case study
medical equipment  Oral questions
 Identification of medical
 Third party
equipment
report
2 Analyze Clinical  Meaning of terms
 Written tests
Investigation Results  Evaluation of parameters of
 Observation
medical equipment
 Interpretation of clinical  Oral questions
investigation results  Third party
report

©TVET CDACC 2019 41

3 Verify Clinical  Meaning of terms
 Written tests
Investigation Results  Examination of doctors notes
 Observation
 Analysis of clinical
investigation results  Oral
questioning
 Evaluation of doctor’s
 Third party
diagnosis
report
 Comparison of doctor’s
notes, investigation results
and diagnosis
 Recommendations for action
4 Maintain Quality  Meaning of terms
 Written tests
Assurance  Quality assurance standards
 Observation
 Quality check and audits
 Oral
 Quality assurance feedbacks questioning
 Quality assurance  Third party
documentation report

Suggested Methods of Instruction:

 Direct instruction
 Project
 Case studies
 Group discussions
 Field trips /site visits
 Demonstration by trainer
 Practice by the trainees
 Industrial attachment
 Viewing of related videos

List of Recommended Resources:

 Computers
 Data collection tools
 Monitoring and evaluation tools
 Standard manuals/SOPs
 Projectors
 Stationery

©TVET CDACC 2019 42

  Flip charts
 Charts with presentations of data
 Internet
 Relevant videos
 Printers

©TVET CDACC 2019 43

 MEDICAL PATHOLOGY

UNIT CODE: HE/OS/HR/CR/05/6/A

Relationship to Occupational Standards

This unit addresses the Unit of Competency: Apply Medial Pathology

Duration of Unit: 60 Hours

Unit Description
This unit standard specifies the competencies required to apply medical pathology. It
involves classifying human diseases, understanding causes of human diseases,
demonstrating understanding of pathological processes, interpreting pathological reports
and managing pathological records
Summary of Learning Outcomes
1 Classify human diseases
2 Understand causes of human diseases
3 Demonstrate understanding of pathological processes
4 Interpret pathological reports
5 Manage pathological records

Learning Outcomes, Content and Suggested Methods of Assessment

Learning Outcome Content Suggested Methods of
Assessment
1 Classify human  Meaning of terms
 Written tests
diseases  Identification of human body
systems  Observation
 Identification of human diseases  Case study
 Classification of human diseases  Oral
questions
 Third party
report
2 Understand causes  Meaning of terms
 Written tests
of human diseases  Diseases causative agents
 Observation
 Relationship of human disease
and their causes  Oral
questions
 Disease prevention and control
 Third party

©TVET CDACC 2019 44

 measures report
3 Demonstrate  Meaning of terms  Written tests
understanding of
 Identification of pathological  Observation
pathological
processes tools, equipment and materials
 Oral
 Pathological processes questioning
 Identification of pathological  Third party
specimens report
 Sources of pathological specimens
 Specimens preservation methods
4 Interpret  Meaning of terms  Written tests
pathological reports
o Reception and  Observation
classification of
 Oral
Pathological reports
questioning
o Classification of
 Third party
pathological reports
report
o Analysis of Pathological
reports
o Dissemination of
Pathological information
5 Manage pathological  Meaning of terms  Written tests
records
o Creation of Pathological  Observation
records
 Oral
o Assignment of portfolio questioning
numbers to Pathological
 Third party
records
report
o Filing of pathological
Reports
o Archiving of Pathological
records
o Documentation and
dissemination of
Pathological information

©TVET CDACC 2019 45

Suggested Methods of Instrcuction:
 Direct instruction
 Project
 Case studies
 Group discussions
 Field trips /site visits
 Demonstration by trainer
 Practice by the trainees
 Industrial attachment
 Viewing of related videos

List of Recommended Resources:

 Computers
 Data collection tools
 Monitoring and evaluation tools
 Standard manuals/SOPs
 Projectors
 Stationery
 Flip charts
 Charts with presentations of data
 Internet
 Relevant videos
 Printers

©TVET CDACC 2019 46

 CORE UNITS OF LEARNING

©TVET CDACC 2019 47

 HEALTH RECORDS DATABASE MANAGEMENT

UNIT CODE: HE/CU/HR/CR/01/6/A

Relationship to Occupational Standards

This unit addresses the Unit of Competency: Manage Health Records Database
Duration of Unit: 180 Hours
Unit Description
This unit standard specifies the competencies required to manage health records database.
It involves designing health records database, pre-testing health records database, using
health records database, reviewing health records database, maintaining health records
database, managing health data and managing Health Information System

Summary of Learning Outcomes

1 Design Health Records Database
2 Pre-Test Health Records Database
3 Use Health Records Database
4 Review Health Records Database
5 Maintain Health Records Database

Learning Outcomes, Content and Suggested Methods of Assessment

Learning Outcome Content Suggested Methods
of Assessment
6 Design health  Meaning of terms
 Written tests
records database  Health records database
 Identification and provision  Observation
of user requirements  Case study
o Facts finding
o Facts Analysis  Oral questions
 Database design  Third party report
 Design specification
 Development of health records
database
7 Pre-test health  Database testing
 Written tests
records database  Identification of database gaps
 Recommendation of database  Observation
testing  Oral questions
 Sharing of database
recommendation  Third party report

©TVET CDACC 2019 48

  Database correction

8 Use health records  Meaning of terms
 Written tests
database  Database operational manuals
 Database users capacity building  Observation
 Creation of medical records  Oral questioning
 Health records database change
over  Third party report
 Database change over
methods
 Medical records retrieval
 Storage and archiving of
medical records
 Health information report
9 Review health  Meaning of terms  Written tests
records database  Database operation feedback
 Database review  Observation
 Documentation of database  Oral questions
review
 Third party report
10 Maintain health  Meaning of terms
 Written tests
records database  Database maintenance
o Addition of files  Observation
o Deletion of files  Oral questions
o Update files
 Database Security  Third party report
11 Manage health data  Meaning of terms
 Written tests
 Health summaries
 Generation and sharing of  Observation
health report  Oral questions
 Report feedbacks
 Third party report
12 Manage Health  Meaning of terms
 Written tests
Information System  Health information system
 Components of health  Observation
information system  Oral questions
 Database
 Procedures  Third party report
 Controls
 Classification and analysis of
information system
 Categories of health information
systems

©TVET CDACC 2019 49

  Integration of health information
system
 Evaluation of health information
system
 Preparation and sharing of health
reports
 Review of health information
system

Suggested Methods of Delivery:

 Direct instruction
 Project
 Case studies
 Group discussions
 Field trips /site visits
 Demonstration by trainer
 Practice by the trainees
 Industrial attachment
 Viewing of related videos

List of Recommended Resources:

 Computers
 Data collection tools
 Monitoring and evaluation tools
 Standard manuals/SOPs
 Projectors
 Stationery
 Flip charts
 Charts with presentations of data
 Internet
 Relevant videos
 Printers

©TVET CDACC 2019 50

 MANAGEMENT OF HEALTH INFORMATION

UNIT CODE: HE/OS/HR/CR/02/6/A

Relationship to Occupational Standards
This unit addresses the Unit of Competency: managing health information
Duration of Unit: 170 hours
Unit description:
This unit standard specifies the competencies required to manage health information. It
involve: collecting health data, processing health data, analyzing health data, preparing
health reports, disseminating health information and documenting health information
report.

Summary of Learning Outcomes

1 Collect health data
2 Process health data
3 Analyze health data
4 Prepare health reports
5 Disseminate health information
6 Document health information report

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome Content Suggested Assessment

Methods
1 Collect health data  Meaning of terms
 Written tests
 Data collection tools
 Design  Observation
 Selection  Oral questioning
 Evaluation
 Third party report
 Documentation
 Data collection points
2 Process health data  Meaning of terms  Written tests
 Data capture
 Computation of health data  Observation
 Information generation and sharing  Oral questions
 Third party report
3 Analyze health data  Meaning of terms
 Written tests
 Interpretation of health information

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  Evaluation of health information  Observation
 Oral questioning
 Third party report
4 Prepare health reports  Meaning of terms  Written tests
 Health report
 Standardization of health  Observation
report  Oral questioning
 Third party report
5 Disseminate health  Meaning of terms  Written tests
information  Sharing and adoption of health
report  Observation
 Stakeholders in health reports  Oral questioning
 Sharing of health information
 Third party report
6 Document health  Meaning of terms  Written tests
information report  Filing and storage of health  Observation
information report  Oral questioning
 Third party report

Suggested Methods of Delivery:

 Direct instruction
 Project
 Case studies
 Field trips/site visits
 Group discussions
 Demonstration by trainer
 Practice by the trainee
 Computer aided learning
List of Recommended Resources:
 Control room facility
 Computers
 Standard manuals/SOPs
 Projectors
 Flip charts
 Internet
 Relevant videos

©TVET CDACC 2019 52

 REGISTRATION OF PATIENTS

UNIT CODE: HE/OS/HR/CR/03/6/A

Relationship to Occupational Standards
This unit addresses the Unit of Competency: Register patients
Duration of Unit: 190 hours
Unit Description
This unit standard specifies the competencies required to Register Patients. It involves
capturing patient’s biodata, creating patients’ medical record, creating appointment card,
submitting patients’ medical record and advising patient on doctor’s’ recommendation.

Summary of Learning Outcomes

1 Capture patient’s biodata
2 Create patients’ medical record
3 Create appointment card
4 Submit patients’ medical record
5 Advise patient on doctor’s’ recommendation
Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome Content Suggested

Assessment Methods
1 Capture patient’s  Meaning of terms
 Written tests
biodata  Patients interview and identification
 Patients demographics  Observation
 Security of patients biodata  Oral questioning
 Third party report
2 Create patients’  Meaning of terms  Written tests
medical record  Recording of patients biodata  Observation
 Sharing of patients medical records  Oral questions
 Third party report
3 Create  Meaning of terms e.g.
 Written tests
appointment card  Appointment
 Appointment card  Observation
 Creation  Oral questions
 Issuing
 Third party report

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4 Submit patients’  Meaning of terms  Written tests
medical record  Identification of medical records
 Types of clinics  Observation
 Handling of medical records  Oral questions
 Collection of medical records
 Third party report
5 Advise patient on  Meaning of terms  Written tests
doctor’s’  Interpretation of medical records  Observation
recommendation  Patients booking  Oral questions
 Third party report

Suggested Methods of Delivery:

 Direct instruction
 Project
 Case studies
 Field trips
 Discussions
 Demonstration by trainer
 Practice by the trainee

List of Recommended Resources:

 Training resources
 Computers
 Stationery
 Standard operating procedures (SOPs)
 Projectors
 Flip charts
 Charts with presentations of data
 Internet
 Relevant videos

©TVET CDACC 2019 54

 FILING OF MEDICAL RECORDS

UNIT CODE: HE/OS/HR/CR/04/6/A

Relationship to Occupational Standards
This unit addresses the Unit of Competency: File medical records
Duration of Unit: 150 hours
Unit Description
This unit standard specifies the competencies required to File medical records. It involves
collecting medical records, editing medical records, sorting medical files and storing
medical files.
Summary of Learning Outcomes
1 Collect medical records
2 Edit medical records
3 Sort medical files
4 Store medical files

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome Content Suggested

Assessment Methods
1 Collect medical  Meaning of terms  Observation
records  Identification of medical records  Case studies
collection points  Oral
 Tracer cards  Third party report
 Counter checking of medical
records
2 Edit medical records  Meaning of terms  Written tests
 Identification of records for
editing  Observation
 Categorization of medical  Oral questioning
records
 Arrangement of medical records  Third party report
 Assignment of folio numbers
3 Sort medical files  Meaning of terms  Written tests
 Confirmation of medical records
 Labelling of medical files  Observation
 Arrangement of medical files  Oral questions
 Third party report

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4 Store medical files  Meaning of terms  Written tests
 Filing system
 Observation
 Storage of medical files
 Oral questions
 Third party report

Suggested Methods of Delivery:

 Direct instruction
 Project
 Case studies
 Field trips/site visits
 Discussions
 Demonstration by trainer
 Practice by the trainee

List of Recommended Resources:

 Computers
 SOPs
 Projectors
 Flip charts
 Stationary
 Relevant charts and journals
 Internet
 Relevant videos

©TVET CDACC 2019 56

 CODING AND INDEXING OF DISEASES

UNIT CODE: HE/OS/HR/CR/05/6/A

Relationship to Occupational Standards
This unit addresses the Unit of competency: Code and index diseases
Duration of Unit: 200 hours
Unit Description
This unit standard specifies the competencies required code and index diseases. It
involves identifying diseases, classifying diseases, coding diseases, indexing medical
files, generating medical reports and disseminating medical information.

Summary of Learning Outcomes

1 Identify diseases
2 Classify diseases
3 Code diseases
4 Index medical files
5 Generate medical reports
6 Disseminate medical information

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome Content Suggested
Assessment Methods
1 Identify diseases  Meaning of terms  Observation
and procedures  Disease diagnosis
 ICD and ICPM  Case studies
Disease/Procedure matching  Oral questions
 Third party report
2 Classify diseases  Meaning of terms
 Written tests
and Procedures  Classification of diseases and
Procedure  Observation
 Disease and Procedures  Oral questioning
interpretation  Third party report
3 Code diseases and  Meaning of terms  Written tests
Procedures  Disease and Procedures codes
 Agents of disease  Observation
 Oral questions

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  Third party report
4 Index medical files  Meaning of terms
 Written tests
 Indexing diseases
 Index card  Observation
 Labeling of racks  Oral questions
 Filing of indexed cards
 Third party report
5 Generate medical  Meaning of terms
 Written tests
reports  Disease analysis and report
generation  Observation
 Preparation and sharing  Oral questions
of reports
 Third party report
6 Disseminate  Meaning of terms  Written tests
medical information  Identification of medical
information needs  Observation
 Medical information quality  Oral questions
control
 Dissemination of medical  Third party report
information
 Filing of disseminated medical
information

Suggested Methods of Delivery:

 Direct instruction
 Project
 Case studies
 Field trips/ site visit
 Computer aided learning
 Group discussions
 Demonstration by trainer
 Practice by the trainee
 Relevant video shows

List of Recommended Resources

 Computer
 Stationaries
 Workstation
 Flip charts
 Journals

©TVET CDACC 2019 58

 Surveying tools
 Internet connectivity

©TVET CDACC 2019 59

 ARCHIVAL OF MEDICAL RECORDS

UNIT CODE: HE/OS/TT/CR/06/6/A

Relationship to Occupational Standards
This unit addresses the Unit of Competency: archive medical records
Duration of Unit: 140 hours
Unit Description
This unit standard specifies the competencies required to Archive Medical Records. It
involves determining inactive medical section, weeding medical files, returning active
medical files and archiving medical files.

Summary of Learning Outcomes

1. Determine inactive medical section
2. Weed medical files
3. Return active medical files
4. Archive medical files
Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome Content Suggested

Assessment Methods
1 Determine inactive  Meaning of terms  Observation
medical section  Identification of medical files
 Categorization of medical files  Case studies
 Retrieval of medical files  Oral
 Third party report
2 Weed medical files  Meaning of terms  Written tests
 Isolation of medical files
 Storage of active medical files  Observation
 Oral questioning
 Third party report

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3 Return active  Meaning of terms  Written tests
medical files  Labelling of file shelves
 Sorting medical files  Observation
 Storage of Active medical files  Oral questions
 Third party report

4 Archive medical files  Meaning of terms

 Written tests
 Archival principles and
procedures  Observation
 Archival techniques  Oral questions
 Archival laws and ethics
 Third party report

Suggested Methods of Delivery:

 Direct instruction
 Project
 Case studies
 Field trips/site visits
 Group discussions
 Demonstration by trainer
 Computer Aided Learning (CAL)
 Practice by the trainee
 Relevant video shows

List of Recommended Resources

 Legal statutes
 Computer
 Internet connectivity
 Stationery
 Flip charts
 Journals

©TVET CDACC 2019 61

 MANAGEMENT OF ELECTRONIC HEALTH

UNIT CODE: HE/OS/TT/CR/07/6/A

Relationship to Occupational Standards
This unit addresses the Unit of Competency: manage electronic health
Duration of Unit: 240 hours
Unit Description
This unit standard specifies the competencies required to manage electronic health. It
involve: capturing data from medical equipment, manage remote health systems,
managing electronic records, handling online bookings of patients, managing health
agents data and managing disease surveillance information.

Summary of Learning Outcomes

1 Capture data from medical equipment

2 Manage remote health systems
3 Manage electronic record
4 Handle online bookings of patients
5 Manage health agents data
6 Manage disease surveillance information

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome Content Suggested Assessment

Methods
1 Capture data from  Meaning of terms
 Observation
medical equipment  Identification of digital medical
equipment  Case studies
 Identification and design of data  Oral
collection forms
 Data entry  Third party report

2 Manage remote health  Meaning of terms

 Written tests
systems  Remote health delivery system
 Observation
 Oral questioning

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  Third party report

3. Manage electronic  Meaning of terms

 Written tests
record  Electronic medical records
 Observation
 Creation of E-health records
 Storage of E-health records  Oral questions
 Sharing of E-health records  Third party report
 Updating of E-health records
4 Handle online  Meaning of terms
 Written tests
bookings of patients  Electronic patient booking
 Recording  Observation
 Retrieval  Oral questions
 Scheduling
 Appointment  Third party report
 Generation and sharing of medical
report
5 Manage health agents  Meaning of terms
 Written tests
data  Identification of health agents
 Agents needs  Observation
 Processing of agent’s  Oral questions
health data
 Information dissemination  Third party report
to the agent
 Agents Feedback
6 Manage disease  Meaning of terms  Written tests
surveillance  Identification of diseases
information surveillance sources  Observation
 Disease data points  Oral questions
 Identification and extraction of
relevant health information  Third party report
 Report generation and intervention

Suggested Methods of Delivery:

 Direct instruction
 Project
 Case studies
 Field trips/site visits
 Group discussions
 Demonstration by trainer

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  Practice by the trainee
 Exercises

List of Recommended Resources

 Computer networks
 Relevant software
 Internet connectivity
 Projectors
 Flip charts
 Charts with presentations of data
 Relevant videos

©TVET CDACC 2019 64

 HEALTH RECORDS MANAGEMENT

UNIT CODE: HE/OS/HR/CR/08/6/A

Relationship to Occupational Standards
This unit addresses the Unit of Competency: manage children placement Centre
Duration of Unit: 140 hours
Unit Description
This unit standard specifies the competencies required to manage health records. It
involve: developing records management systems, monitoring medical records,
maintaining medical records, storing medical records and disposing medical records.

Summary of Learning Outcomes

1 Develop records management systems

2 Monitor medical records
3 Maintain medical records
4 Store medical records
5 Dispose medical record

Learning Outcomes, Content and Suggested Assessment Methods

Learning Outcome Content Suggested Assessment
Methods
1 Develop records o Meaning of terms
 Observation
management systems o Determination of records
management system  Case studies
resources
 Oral
o Types of records
management system  Third party
o Volume of medical report
records
o Legal and statutory
requirements in
development of records
management system
o Medical records security
o Medical records system
review procedures

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2 Monitor medical  Meaning of terms
 Written tests
records  Methods of monitoring medical
records  Observation
 Identification and classification  Oral questioning
of Special medical files
 Retrieval and movement of  Third party
medical records report
 Preparation and dissemination
of medical reports
3. Maintain medical  Meaning of terms
 Written tests
records  Retrieval of medical records
 Observation
 Updating of medical records
 Tracing of medical records  Oral questions
 Documentation of medical  Third party
records maintenance report
4 Store medical records  Meaning of terms
 Written tests
 Storage condition of medical
records  Observation
 Determination of medical  Oral questions
records storage space  Third party
 Classification of medical report
records
 Filing system and labelling of
file locations
 List of medical records for
archival
 Storage and achieving of
medical records
5 Dispose medical record  Meaning of terms
 Written tests
 Identification of medical records
 Observation
for disposal
 Preparation and sharing of  Oral questions
medical lists  Third party
report
 Relevant statutory bodies in
records disposal
 Medical records disposal

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 procedures and guidelines
 Preparation and dissemination
of medical reports
 Identify Medical records
disposal procedures and
guidelines

Suggested Methods of Instruction:

 Direct instruction
 Project
 Case studies
 Field trips/site visits
 Group discussions
 Demonstration by trainer
 Practice by the trainee
 Exercises

List of Recommended Resources

 Computer networks
 Relevant software
 Internet connectivity
 Projectors
 Flip charts
 Charts with presentations of data
 Relevant videos

©TVET CDACC 2019 67