Network Video Recorder

User Manual
 Network Video Recorder User Manual

Legal Information

About this Document

●
This Document includes instructions for using and managing the Product. Pictures,
charts, images and all other information hereinafter are for description and explanation
only.
●
The information contained in the Document is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version of the Document at the
Hikvision website ( https://www.hikvision.com ). Unless otherwise agreed, Hangzhou
Hikvision Digital Technology Co., Ltd. or its affiliates (hereinafter referred to as "Hikvision")
makes no warranties, express or implied.
●
Please use the Document with the guidance and assistance of professionals trained
in supporting the Product.

About this Product

●
This product can only enjoy the after-sales service support in the country or region where
the purchase is made.
●
If the product you choose is a video product, please scan the following QR code to obtain
the "Initiatives on the Use of Video Products", and read it carefully.

Acknowledgment of Intellectual Property Rights

●
Hikvision owns the copyrights and/or patents related to the technology embodied in the
Products described in this Document, which may include licenses obtained from third
parties.
●
Any part of the Document, including text, pictures, graphics, etc., belongs to Hikvision. No
part of this Document may be excerpted, copied, translated, or modified in whole or in part
by any means without written permission.
●
and other Hikvision’s trademarks and logos are the properties of Hikvision
in various jurisdictions.
●
Other trademarks and logos mentioned are the properties of their respective owners.
●
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the
United States and other countries.

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 Network Video Recorder User Manual

LEGAL DISCLAIMER
●
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS DOCUMENT AND THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS
IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR
FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN
RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE
PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR
LOSS.
●
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT
SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK,
HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER,
HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
●
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY
RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT
OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT
RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF
HUMAN RIGHTS ABUSES.
●
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS DOCUMENT AND THE APPLICABLE LAW,
THE LATTER PREVAILS.

© Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.

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 Network Video Recorder User Manual

Regulatory Information

FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
●
Reorient or relocate the receiving antenna.
●
Increase the separation between the equipment and receiver.
●
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
●
Consult the dealer or an experienced radio/TV technician for
help. FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
●
This device may not cause harmful interference.
●
This device must accept any interference received, including interference that may
cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked
with "CE" and comply therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, LVD Directive 2014/
35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the

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 Network Video Recorder User Manual

purchase of equivalent new equipment, or dispose of it at designated

collection points. For more information see: http://www.recyclethis.info .
Regulation (EU) 2023/1542(Battery Regulation): This product contains a
battery and it is in conformity with the Regulation (EU) 2023/1542. The
battery cannot be disposed of as unsorted municipal waste in the
European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), or lead (Pb). For proper recycling,
return the battery to your supplier or to a designated collection point. For
more information see: http://www.recyclethis.info .

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Applicable Model
This manual is applicable to the following models. But not all the functions in this manual are
supported for each model.

Table 1-1 Applicable Model

Series Model
DS-7600NI-I2 DS-7608NI-I2
DS-7616NI-I2
DS-7632NI-I2
DS-7600NI-I2/P DS-7608NI-I2/8P
DS-7616NI-I2/16P
DS-7632NI-I2/16P
DS-7700NI-I4 DS-7708NI-I4
DS-7716NI-I4
DS-7732NI-I4
DS-7700NI-I4/P DS-7708NI-I4/8P
DS-7716NI-I4/16P
DS-7732NI-I4/16P
DS-7732NI-I4/24P
DS-7600NI-M1/P DS-7604NI-M1/4P
DS-7608NI-M2 DS-7608NI-M2
DS-7616NI-M2
DS-7632NI-M2
DS-7600NI-M2/P DS-7608NI-M2/8P
DS-7616NI-M2/16P
DS-7700NI-M4 DS-7716NI-M4
DS-7732NI-M4
DS-7764NI-M4
DS-7700NI-M4/P DS-7708NI-M4/8P

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Series Model
DS-7716NI-M4/16P
DS-7732NI-M4/16P
DS-7732NI-M4/24P
DS-9600NI-M8 DS-9616NI-M8
DS-9632NI-M8
DS-9664NI-M8
DS-96128NI-M8
DS-9600NI-M8/R DS-9616NI-M8/R
DS-9632NI-M8/R
DS-9664NI-M8/R
DS-96128NI-M8/R
DS-9600NI-M16 DS-9616NI-M16
DS-9632NI-M16
DS-9664NI-M16
DS-96128NI-M16
DS-9600NI-M16/R DS-9616NI-M16/R
DS-9632NI-M16/R
DS-9664NI-M16/R
DS-96128NI-M16/R
DS-7600NXI-M2/P/VPro DS-7608NXI-M2/8P/VPro
DS-7616NXI-M2/16P/VPro
DS-7600NXI-M2/VPro DS-7608NXI-M2/VPro
DS-7616NXI-M2/VPro
DS-7700NXI-M4/VPro DS-7716NXI-M4/VPro
DS-7732NXI-M4/VPro
DS-7700NXI-M4/16P/VPro DS-7716NXI-M4/16P/VPro
DS-7732NXI-M4/16P/VPro
DS-8600NI-M16 DS-86128NI-M16

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Series Model
DS-9600NXI-M8/VPro DS-9616NXI-M8/VPro
DS-9632NXI-M8/VPro
DS-9664NXI-M8/VPro
DS-96128NXI-M8/VPro
DS-9600NXI-M8R/VPro DS-9616NXI-M8R/VPro
DS-9632NXI-M8R/VPro
DS-9664NXI-M8R/VPro
DS-96128NXI-M8R/VPro
DS-9600NXI-M16/VPro DS-9632NXI-M16/VPro
DS-9664NXI-M16/VPro
DS-96128NXI-M16/VPro
DS-9600NXI-M16R/VPro DS-9632NXI-M16R/VPro
DS-9664NXI-M16R/VPro
DS-96128NXI-M16R/VPro
DS-7600NXI-I2/S DS-7608NXI-I2/S
DS-7616NXI-I2/S
DS-7632NXI-I2/S
DS-7600NXI-I2/P/S DS-7608NXI-I2/8P/S
DS-7616NXI-I2/16P/S
DS-7632NXI-I2/16P/S
DS-7700NXI-I4/S DS-7716NXI-I4/S
DS-7732NXI-I4/S
DS-7700NXI-I4/P/S DS-7716NXI-I4/16P/S
DS-7732NXI-I4/16P/S
DS-8600NXI-I8/S DS-8616NXI-I8/S
DS-8632NXI-I8/S
DS-8664NXI-I8/S
DS-8600NXI-I8/24P/S DS-8632NXI-I8/24P/S

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Series Model
DS-9600NXI-I8/S DS-9616NXI-I8/S
DS-9632NXI-I8/S
DS-9664NXI-I8/S
DS-96000NI-H16R DS-96256NI-H16R
DS-96256NI-H16R/LCD
DS-96000NI-H20R DS-96128NI-H20R
DS-96128NI-H20R/LCD
DS-96256NI-H20R
DS-96256NI-H20R/LCD
DS-96000NI-H30R DS-96128NI-H30R
DS-96128NI-H30R/LCD
DS-96256NI-H30R
DS-96256NI-H30R/LCD
DS-9600NI-G8R DS-9632NI-G8R
iDS-6700NXI-M1/X iDS-6704NXI-M1/X
iDS-6708NXI-M1/X
iDS-6716NXI-M1/X
iDS-7600NXI-M1/X iDS-7608NXI-M1/X
iDS-7616NXI-M1/X
iDS-7600NXI-M2/X iDS-7608NXI-M2/X
iDS-7616NXI-M2/X
iDS-7632NXI-M2/X
iDS-7600NXI-M2/P/X iDS-7608NXI-M2/8P/X
iDS-7616NXI-M2/16P/X
iDS-7700NXI-M4/X iDS-7716NXI-M4/X
iDS-7732NXI-M4/X
iDS-7700NXI-M4/16P/X iDS-7716NXI-M4/16P/X
iDS-7732NXI-M4/16P/X

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Series Model
iDS-9632NXI-M8/X iDS-9632NXI-M8/X
iDS-9664NXI-M8/X
iDS-96128NXI-M8/X
iDS-9600NXI-M8R/X iDS-9632NXI-M8R/X
iDS-9664NXI-M8R/X
iDS-96128NXI-M8R/X
iDS-9600NXI-M16/X iDS-9632NXI-M16/X
iDS-9664NXI-M16/X
iDS-9600NXI-M16R/X iDS-9632NXI-M16R/X
iDS-9664NXI-M16R/X
iDS-96000NXI-H16R iDS-96064NXI-H16R
iDS-96128NXI-H16R
iDS-96128NXI-H16R/LCD
iDS-96000NXI-H24R iDS-96128NXI-H24R
iDS-96128NXI-H24R/LCD
iDS-96256NXI-H24R
iDS-96256NXI-H24R/LCD
iVMS-9000NI-S8/C128 iVMS-9000NI-S8/C128
iVMS-9000NI-S16R/C1000 iVMS-9000NI-S16R/C1000

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Safety Instruction
● Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.
● In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region.
● Firmly connect the plug to the power socket. Do not connect several devices to one power
adapter. Power off the device before connecting and disconnecting accessories and
peripherals.
● Shock hazard! Disconnect all power sources before maintenance.
● The equipment must be connected to an earthed mains socket-outlet.
● The socket-outlet shall be installed near the device and shall be easily accessible.
● For the device with the sign indicating hazardous live, the external wiring connected to
the terminals requires installation by an instructed person.
● Never place the device in an unstable location. The device may fall, causing serious
personal injury or death.
● Input voltage should meet the SELV (Safety Extra Low Voltage) and the LPS (Limited
Power Source) according to the IEC62368.
● High touch current! Connect to earth before connecting to the power supply.
● If smoke, odor or noise rise from the device, turn off the power at once and unplug the
power cable, and then please contact the service center.
● Use the device in conjunction with an UPS, and use factory recommended HDD if possible.
● This equipment is not suitable for use in locations where children are likely to be present.
● CAUTION: Risk of explosion if the battery is replaced by an incorrect type.
● Do not ingest battery. Chemical Burn Hazard!
● This product contains a coin/button cell battery. If the coin/button cell battery is swallowed,
it can cause severe internal burns in just 2 hours and can lead to death.
● Improper replacement of the battery with an incorrect type may defeat a safeguard
(for example, in the case of some lithium battery types).
● Do not dispose of the battery into fire or a hot oven, or mechanically crush or cut the
battery, which may result in an explosion.
● Do not leave the battery in an extremely high temperature surrounding environment, which
may result in an explosion or the leakage of flammable liquid or gas.
● Do not subject the battery to extremely low air pressure, which may result in an explosion or
the leakage of flammable liquid or gas.
● Dispose of used batteries according to the instructions.
● Keep body parts away from fan blades and motors. Disconnect the power source
during servicing.
● Keep body parts away from motors. Disconnect the power source during servicing.
● Use only power supplies same with the original model, or LPS power supplies with the same
voltage and electric current.

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Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:
● The device is designed for indoor use only. Install it in a well-ventilated, dust-free
environment without liquids.
● Ensure recorder is properly secured to a rack or shelf. Major shocks or jolts to the recorder as
a result of dropping it may cause damage to the sensitive electronics within the recorder.
● The device shall not be exposed to water dripping or splashing, and no objects filled with
liquids, such as vases, shall be placed on the device.
● No naked flame sources, such as lighted candles, should be placed on the device.
● The ventilation should not be impeded by covering the ventilation openings with items, such as
newspapers, table-cloths, curtains. The openings shall never be blocked by placing the device
on a bed, sofa, rug, or other similar surface.
● For certain models, ensure correct wiring of the terminals for connection to an AC mains supply.
● For certain models, the equipment has been designed, when required, modified for
connection to an IT power distribution system.
● identifies the battery holder itself and identifies the positioning of the cell(s) inside the
battery holder.
● + identifies the positive terminal(s) of the device which is used with, or generates direct current,
and - identifies the negative terminal(s) of the device which is used with, or generates direct
current.
● If the device has been powered off or placed for a long time, its coin/button cell battery may
run out power.
● When the coin/button cell battery runs out power, the system time would be incorrect,
please contact the after-sales service to replace the battery.
● Keep a minimum 200 mm (7.87 inch) distance around the equipment for sufficient ventilation.
● For certain models, ensure correct wiring of the terminals for connection to an AC mains supply.
● Do not touch the sharp edges or corners.
● When the device is running above 45 °C (113 °F), or its HDD temperature in S.M.A.R.T. exceeds
the stated value, please ensure the device is running in a cool environment, or replace HDD(s)
to make the HDD temperature in S.M.A.R.T. below the stated value.
● Provide a surge suppressor at the inlet opening of the device under special conditions such
as the mountain top, iron tower, and forest.
● Do not touch the bare components (such as the metal contacts of the inlets) and wait for at
least 5 minutes, since electricity may still exist after the device is powered off.
● The USB port of the equipment is used for connecting to a mouse, keyboard, USB flash drive,
or Wi-Fi dongle only. The current for the connected device shall be not more than 0.1 A.
● The serial port of the device is used for debugging only.
● If the power output port of the device does not comply with Limited Power Source,
the connected device powered by this port shall be equipped with a fire enclosure.
● If a power adapter is provided in the device package, use the provided adapter only.

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● For the device with sticker or , pay attention to the following cautions: CAUTION: Hot
parts! Do not touch. Burned fingers when handling the parts. Wait one-half hour after
switching off before handling the parts.
● If the device needs to be installed on the wall or ceiling,
1. Install the device according to the instructions in this manual.
2. To prevent injury, this device must be securely attached to the installation surface
in accordance with the installation instructions.
● Under high working temperature (40 °C (104 °F) to 55 °C (131 °F)), the power of some
power adapters may decrease.
● Make sure that the power has been disconnected before you wire, install, or disassemble
the device.
● If the device needs to be wired by yourself, select the corresponding wire to supply power
according to the electric parameters labeled on the device. Strip off wire with a standard wire
stripper at corresponding position. To avoid serious consequences, the length of stripped
wire shall be appropriate, and conductors shall not be exposed.
● If smoke, odor, or noise arises from the device, immediately turn off the power, unplug
the power cable, and contact the service center.

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Content Convention
In order to simplify description, please read the following conventions.
● Recorder or device mainly refers to video recorder.
● IP device mainly refers to network camera (IP camera), IP dome (speed dome), DVS
(Digital Video Server), or NVS (Network Video Server).
● Channel mainly refers to the video channel in video recorder.

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Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description
Indicates a hazardous situation which, if not avoided, will or could result
Danger in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could

Caution result in equipment damage, data loss, performance degradation, or
unexpected results.
Provides additional information to emphasize or supplement important
Note
points of the main text.

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Indicator and Interface Description

Front Panel Indicator Description

The indicators at the front panel indicates different working status of your device.

Table 1-1 Common Indicator Description

Indicator Description
The indicator turns on when device is powered up.
The indicator flashes when data is being read from or written to HDD.
The indicator flashes when network connection is functioning properly.

Interface Description
The panel interfaces vary with different models. Refer to the following table for common interface
description.

Table 1-2 Common Indicator Description

Item Description
VIDEO IN BNC interface for Turbo HD and analog video input.
VIDEO OUT BNC connector for video output.
AUDIO IN RCA connector for audio input.
AUDIO OUT RCA connector for audio output.
LINE IN RCA connector for two-way audio input.
USB Universal Serial Bus (USB) interface for additional device.
VGA DB15 connector for local video output and menu display.
HDMI HDMI interface for video output.
RS-485 RS-485 serial interface for pan/tilt unit, speed dome, etc.
RS-232 RS-232 interface for parameter configuration, or transparent channel.
LAN RJ-45 self-adaptive Ethernet interface.
eSATA Storage and expansion interface for record or backup.
GND Ground.

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Item Description
Power Switch Switch for turning on/off the device.
Power Supply 100 to 240 VAC, 48 VDC, or 12 VDC power supply.
USIM Card UIM/SIM card slot.
SMA antenna interface.
ALARM IN The alarm input receives alarm input signal. The equipment positive terminal
(+) should connect to a number, and the equipment negative terminal (-)
should connect to “-“ or “G”.
Use the following diagram as a connection example for alarm input.

ALARM OUT The alarm output sends out alarm signal.

When an equipment uses DC power supply, its positive terminal (+) should
connect to a number with “A”, and its negative terminal (-) should both
connect to the corresponding number with “B”, and then connect to “-“ or
“G”. Use the following diagram as an alarm output connection example for DC
equipment.

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Item Description
When an equipment uses AC power supply, its positive terminal (+) should
connect to a number with “A”, and its negative terminal (-) should connect to
the corresponding number with “B”.
Use the following diagram as an alarm output connection example for AC
equipment.

Note
For the reason that the AC load voltage could be high, please use an external
relay for safety.
Use the following diagram for reference.

KB KB represents keyboard. Connect “D+” and “D-” to “T+” and “T-” respectively.
Use the following diagram for reference.

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Item Description

RS-485 RS-485 is an electrical specification of a two-wire, half-duplex, multipoint

serial connection. Connect “T+” and “T-” to “A+” and “B-” respectively.
Use the following diagram for reference.

Ctrl 12V/ Controllable 12 VDC and 0.5/1 A power output for external alarm device. The
power will be turned on when the corresponding alarm output is triggered.
Use the following diagram for reference.

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Item Description

DC 12V/ It provides 12 VDC and 1 A power output.

Use the following diagram for reference.

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HDD Installation
If your device does not support HDD hot swapping, disconnect the power from the device before
installing a hard disk drive (HDD). A factory recommended HDD should be used for this
installation.
Scan the QR code below to view HDD installation videos.

Figure 1-1 HDD Installation

Bracket Installation
Bracket installation is applicable when it requires to remove the device cover, and install HDD on
the internal bracket.
Steps
1. Unfasten screws on the back, and push the cover backwards to remove the cover.

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Figure 1-2 Remove Cover

2. Fix the HDD on the bracket with screws.

Note
Please uninstall the upper layer bracket first before installing HDD on the lower layer bracket.

Figure 1-3 Fix HDD

3. Connect the data cable and power cable.

Figure 1-4 Connect Cable

Note
You can repeat the steps above to install other HDDs.
4. Reinstall the device cover and fasten screws.

Front Panel Plug-Pull Installation

Front panel plug-pull installation is applicable when you need to open the device front panel with
key and install the HDD.

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Steps
1. Fix mounting ears to HDD with screws.

Figure 1-5 Fix Mounting Ears to HDD

2. Unlock the front panel with the attached key, and press the buttons on both sides of the
front panel to open it.

Figure 1-6 Open Front Panel

3. Insert the HDD until it is fixed firmly.

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Figure 1-7 Insert HDD

4. Optional: Repeat the steps above to install other HDDs.
5. Close the front panel and lock it with key.

HDD Case Installation

HDD case installation refers to the method that you install the HDD in the case, and then plug the
HDD case into the slot.
Steps
1. Unlock the front panel with panel key.

2. Pull the front panel out of the device and make it a little above the left handle.

Note
The angle between the front panel and the device must be within 10°.
3. Press the blue button to pop up the handle and hold the handle and pull the HDD case out of
the slot.
4. Fix the hard disk in the HDD case.
1) Place a HDD in the case. The SATA interface must face the case bottom.
2) Adjust the HDD position. Ensure the hard disk rear aligns with HDD bottom.
3) Use a screwdriver to fasten the four screws into the screw holes in both sides.

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 Network Video Recorder User Manual

Figure 1-8 Fix HDD

5. Push the HDD case back into the slot.

Figure 1-9 Push HDD Case into Slot

6. Press the handle until you hear a click. Thus to fix the HDD case. Repeat above steps to
install the rest hard disk boxes.
7. Close the front panel, and lock it with the panel key.

Fix-on-Bottom Installation
Fix-on-bottom installation is applicable when you need to install and fix the HDD on the device
bottom.

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Steps
1. Remove the cover from device by unfastening the screws on panels.

Figure 1-10 Remove Cover

2. Connect the data cable and power cable.
1) Connect one end of data cable to the device motherboard.
2) Connect the other end of data cable to HDD.
3) Connect one end of power cable to HDD.
4) Connect the other end of power cable to the device motherboard.

Figure 1-11 Connect Cables

3. Set the device up, match HDD screw threads with the reserved holes on the device bottom,
and fix HDD with screws.

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 Network Video Recorder User Manual

Figure 1-12 Fix HDD to Device Bottom

4. Optional: Repeat the steps above to install other HDDs.
5. Reinstall the device cover and fasten screws.

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Coin/Button Cell Battery Replacement

The coin/button cell battery should be replaced when the device has been powered off or placed for
a long time, and the system time is incorrect.
Before You Start
Power off your device.
Steps
1. Remove the device chassis cover.

2. Find the coin/button cell battery on motherboard.

3. Put the thumb outside the battery slot, and use the index finger to push the positive
contact spring outward gently. The battery will pop up automatically.

Figure 1-1 Remove Battery

Note
●
You should wear anti-static gloves when removing the battery.
●
If the spring is deformed due to excessive force when pushing outward, it needs to
be adjusted back into its original position before inserting the battery.
4. Insert the battery diagonally towards the side with the plastic snap point in the battery slot,
and then press the battery near the positive contact spring to snap it beneath the spring.

Figure 1-2 Replace Battery

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Note
You should wear anti-static gloves when replacing the battery.
5. Reinstall the device chassis cover.
What to do next
If the system time is incorrect, please go to configure the time.

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Contents
Chapter 1 Activate via Local Menu......................................................................................................1
Chapter 2 Log In to Your Device..........................................................................................................3
Chapter 3 User Interface Introduce.....................................................................................................4
Chapter 4 Network Settings.................................................................................................................6
4.1 Network Parameter Settings.....................................................................................................6
4.1.1 Configure TCP/IP..............................................................................................................6
4.1.2 Configure DDNS................................................................................................................7
4.1.3 Configure PPPoE...............................................................................................................8
4.1.4 Configure Multicast..........................................................................................................9
4.1.5 Enable SVC Network Transmission Frame Extraction......................................................9
4.2 Platform Access Settings...........................................................................................................9
4.2.1 Configure Hik-Connect.....................................................................................................9
4.2.2 Configure OTAP..............................................................................................................11
4.2.3 Configure ISUP................................................................................................................12
4.2.4 Configure SDK Service....................................................................................................13
4.2.5 Enable ISAPI...................................................................................................................14
4.2.6 Configure ONVIF.............................................................................................................14
4.2.7 Configure Log Server......................................................................................................15
4.3 Network Service Settings........................................................................................................16
4.3.1 Configure HTTP(S)..........................................................................................................16
4.3.2 Configure RTSP...............................................................................................................17
4.3.3 Configure WebSocket(s).................................................................................................18
4.3.4 Configure Port Mapping (NAT)......................................................................................18
4.3.5 Configure IoT..................................................................................................................20
Chapter 5 User Management.............................................................................................................21
Chapter 6 Device Access....................................................................................................................22

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6.1 Access Video Device................................................................................................................22

6.1.1 Add Automatically Searched Online Network Camera..................................................22
6.1.2 Add Network Camera Manually.....................................................................................23
6.1.3 Add Network Camera through PoE................................................................................24
6.1.4 Add Solar-Powered Camera through OTAP Protocol....................................................24
6.1.5 Add Network Camera via Custom Protocol...................................................................25
6.1.6 Add Network Camera through Camera Configuration File............................................26
6.2 Add Access Control Device......................................................................................................26
6.3 Add Security Control Panel.....................................................................................................27
6.4 Add Audio Device....................................................................................................................27
6.5 Add POS Device.......................................................................................................................27
6.6 Channel Management.............................................................................................................29
Chapter 7 Device Grouping................................................................................................................30
Chapter 8 Video or Audio Device Settings.........................................................................................31
8.1 Enable H.265 Stream Access...................................................................................................31
8.2 Configure Display Settings......................................................................................................31
8.3 Configure Video Parameters...................................................................................................32
8.4 Configure Privacy Mask...........................................................................................................32
8.5 Configure Privacy Protection..................................................................................................33
8.6 Configure Audio Parameter....................................................................................................35
8.7 Configure OTAP Service...........................................................................................................35
8.8 Configure ISUP Service............................................................................................................36
8.9 Batch Configuration................................................................................................................36
8.10 Configure PoE (Power over Ethernet) Interface...................................................................37
Chapter 9 Storage Management........................................................................................................39
9.1 Manage HDD...........................................................................................................................39
9.2 RAID Configuration..................................................................................................................39
9.2.1 Create Disk Array...........................................................................................................40

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9.2.2 Rebuild Array.................................................................................................................42

9.2.3 Delete Array...................................................................................................................42
9.2.4 View Firmware Info........................................................................................................42
9.3 Configure Storage Mode.........................................................................................................43
9.4 Configure Auto Backup...........................................................................................................43
9.5 Configure Other Storage Parameters.....................................................................................44
9.6 Mange USB Flash Drive...........................................................................................................44
Chapter 10 Schedule Configuration...................................................................................................46
10.1 Configure Schedule Template...............................................................................................46
10.2 Configure Recording Schedule..............................................................................................48
10.3 Configure Picture Capture Schedule.....................................................................................50
10.4 Configure Audio Recording...................................................................................................52
Chapter 11 Live View..........................................................................................................................53
11.1 Configure Live View Layout...................................................................................................53
11.2 GUI Introduction...................................................................................................................53
11.3 PTZ Control............................................................................................................................55
Chapter 12 Playback...........................................................................................................................56
12.1 GUI Introduction...................................................................................................................56
12.2 Normal Playback...................................................................................................................57
12.3 Event Playback......................................................................................................................58
12.4 Slice Playback........................................................................................................................59
12.5 Sub-Period Playback..............................................................................................................59
Chapter 13 Event Center....................................................................................................................61
13.1 Event Settings........................................................................................................................61
13.1.1 Basic/Generic Event.....................................................................................................61
13.1.2 Perimeter Protection...................................................................................................63
13.1.3 Abnormal Behavior Event............................................................................................74
13.1.4 Target Event.................................................................................................................77

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13.1.5 Thermal Camera Detection..........................................................................................79

13.1.6 Alarm Input Event........................................................................................................80
13.1.7 Audio Analysis Event....................................................................................................82
13.2 Linkage Configuration...........................................................................................................84
13.3 Disarming Configuration.......................................................................................................86
13.4 Batch Configuration..............................................................................................................87
13.5 Event Search..........................................................................................................................88
13.6 View Alarms..........................................................................................................................89
Chapter 14 Search and Backup..........................................................................................................90
Chapter 15 AcuSearch........................................................................................................................92
Chapter 16 Smart Settings.................................................................................................................94
16.1 Algorithm Management........................................................................................................94
16.2 Engine Status.........................................................................................................................94
16.3 Task Plan Management.........................................................................................................94
16.4 List library Management.......................................................................................................95
16.4.1 Add a List Library..........................................................................................................95
16.4.2 Upload Face Pictures to the Library.............................................................................95
16.5 Self-Learning Settings............................................................................................................96
16.5.1 Self-Learning Task Management..................................................................................96
16.5.2 Model Management....................................................................................................97
16.5.3 Smart Status.................................................................................................................97
Chapter 17 Application Center..........................................................................................................98
17.1 Human and Vehicle Detection..............................................................................................98
17.2 Person Check-In.....................................................................................................................98
17.2.1 Add Check-In Task........................................................................................................99
17.2.2 Search Check-In Records............................................................................................100
17.3 Statistic Report....................................................................................................................100
Chapter 18 System Parameter Settings...........................................................................................102

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Chapter 19 Hot Spare Device Backup..............................................................................................104

19.1 Set Working Device.............................................................................................................104
19.2 Set Hot Spare Device...........................................................................................................104
Chapter 20 Configure Exception Event............................................................................................106
Chapter 21 View System Info...........................................................................................................108
Chapter 22 System Maintenance.....................................................................................................109
22.1 Schedule Reboot.................................................................................................................109
22.2 Upgrade Device...................................................................................................................109
22.3 Backup and Restore............................................................................................................109
22.4 Log Info...............................................................................................................................110
22.5 Configure Log Server...........................................................................................................110
22.6 Maintenance Tools.............................................................................................................110
22.7 Soft Power Off Configuration..............................................................................................111
Chapter 23 Security Management...................................................................................................113
23.1 Address Filter......................................................................................................................113
23.2 Stream Encryption..............................................................................................................113
23.3 Select TLS Version...............................................................................................................113
Chapter 24 Appendix........................................................................................................................114
24.1 List of Applicable Power Adapter.......................................................................................114
24.2 Glossary...............................................................................................................................115
24.3 Frequently Asked Questions...............................................................................................116
24.3.1 Why is there a part of channels displaying “No Resource” or turning black screen in
multi-screen live view?.........................................................................................................116
24.3.2 Why is the video recorder notifying risky password after a network camera is added?
..............................................................................................................................................117
24.3.3 Why is the video recorder notifying the stream type is not supported?..................117
24.3.4 How to confirm the video recorder is using H.265 to record video?........................117
24.3.5 Why is the video recorder notifying IP conflict?.......................................................117

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24.3.6 Why is image getting stuck when playing back by single or multi-channel cameras?
..............................................................................................................................................118
24.3.7 Why is the device not able to control PTZ camera via coaxitron?............................118
24.3.8 Why does the PTZ seem unresponsive via RS-485?..................................................118
24.3.9 Why is the video sound quality not good?................................................................118
24.4 Notification for Corrosive Gas.............................................................................................119

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Chapter 1 Activate via Local Menu

For the first-time access, you have to set an admin password to activate your device. No operation is
allowed before activation. You can also activate the device via web browser, SADP or client
software.
Before You Start
Ensure your device is connected with a monitor and mouse.
Steps
1. Power on your device.

2. Set the region or DST (Daylight Saving Time) parameters.

3. Select a system language.

4. Enter the admin password twice.

Caution
We highly recommend you to create a strong password of your own choosing (using a minimum of 8
characters, including at least three kinds of following categories: upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can better protect your product.

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 Network Video Recorder User Manual

Figure 1-1 Activate via Local Menu

5. Optional: Enter a password hint. It will help you remember your password when you forget.
6. Click Activate.

Note
After the device is activated, you should properly keep the password.
7. Optional: Draw an unlock pattern.
8. Configure at least one password recovery method.
What to do next
Follow the wizard to set basic parameters.

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Chapter 2 Log In to Your Device

You have to log in to your device before operating the menu and other functions.
Before You Start
Ensure your device is activated.
Steps
1. Power on your device.

2. Right click to display the shortcut menu.

3. Select an item as needed. For example, select Exit Full Screen, and you would
automatically enter the login interface.

Figure 2-1 Login

4. Use the unlock pattern to log in, or click Password Login to log in via user name and password.

Note
●
Unlock pattern is only available for admin user.
●
If you forget your unlock pattern or login password, click Forget Password at the
password login interface to reset your password, or use the password hint to remember.

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Chapter 3 User Interface Introduce

The device will enter the live view interface after it is powered on. Right click your mouse and
select Exit Full Screen through the shortcut menu.

Figure 3-1 Main Function Page

Figure 3-2 Menu Bar Example

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Figure 3-3 Human and Vehicle Detection Example of Application Center

Table 3-1 Interface Introduction

Interface Name Introduction
Task Bar The opened applications are listed in the task bar. You can move and close
each application tab.
Icon introduction：
●
: Main menu.
●
: Event center. Event alarms can be searched and viewed.
●
: The download progress of each download task can be viewed here.
●
: Shut down, log out, or reboot your device.
Application List All applications are displayed here. You can click one to configure it.
Navigation Bar Click to configure each function of the system.
Menu Bar Configurable items of each application are listed here.

Note
For applications in Application Center, you can click , or right click to
display the menu bar.

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Chapter 4 Network Settings

Network parameters, platform access settings, and network services are configurable.

4.1 Network Parameter Settings

You shall configure network parameters before using functions that require network access.

4.1.1 Configure TCP/IP

TCP/IP must be properly configured before you operate video recorder over network or access
network devices.
Steps
1. Go to System → System Settings → Network → Network → TCP/IP .

Figure 4-1 TCP/IP Settings

2. Set Working Mode and Select
NIC. Multi-address
The parameters of the two NIC cards can be configured independently. You can select LAN1
or LAN2 in the NIC type field for parameter settings. You can select one NIC card as default
route. And then the system is connecting with the extranet and the data will be forwarded
through the default route.
Net-fault Tolerance

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The two NIC cards use the same IP address, and you can set Main NIC to LAN1 or LAN2. By
this way, in case of one NIC card failure, the video recorder will automatically enable the
other standby NIC card so as to ensure the normal running of the whole system.

Note
Working mode is only available for certain models.
3. Configure network parameters.
- IPv4
DHCP
If the DHCP server is available, you can enable DHCP to automatically obtain an IP address
and other network settings from that server.
MTU
The maximum transmission unit (MTU) is the size of the largest network layer protocol
data unit that can be communicated in a single network transaction.
Auto Obtain DNS Server
If DHCP is enabled. You can check Auto Obtain DNS Server to obtain Preferred DNS Server
and Alternate DNS Server.
- IPv6
Router Advertisement
If the router in the network supports IPv6, it is recommended to use this mode as default.
Auto
If there is a DHCPv6 device in the network, it is recommended to use this mode
Manual Configuration
You shall use this mode if you are going to manually enter IPv6 parameters.
4. Click Save.

4.1.2 Configure DDNS

Dynamic domain name server (DDNS) maps dynamic user IP addresses to a fixed domain name
server.
Before You Start
Ensure you have registered DynDNS, PeanutHull, and NO-IP services with your ISP.
Steps
1. Go to System → System Settings → Network → Network → DDNS .

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Figure 4-2 DDNS

2. Turn on Enable.
3. Select a DDNS type.
4. Set parameters, including service address, domain name, etc.
5. Click Save.

4.1.3 Configure PPPoE

If the device is connected to Internet through PPPoE, you need to configure user name and password
accordingly. Contact your Internet service provider for details about PPPoE service.
Steps
1. Go to System → System Settings → Network → Network → PPPoE .

Figure 4-3 PPPoE

2. Turn on Enable.
3. Enter user name and password.
4. Click Save.
What to do next
Go to System → System Maintenance → Running Info → Network Status to view PPPoE status.

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4.1.4 Configure Multicast

Multicast can be configured to enable live view for cameras that exceed the maximum number
allowed through network.
Steps
1. Go to System → System Settings → Network → Network → Other .

2. Set Multicast parameters.

Note
●
When adding device through network video security client, multicast group IP address
should be the same as the device multicast IP address.
●
For IPv4, it covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is
recommended to use an IP address ranging from 239.252.0.0 to 239.255.255.255. When
adding a device to the CMS software, the multicast address must be the same as that of
the device.
3. Click Save.

4.1.5 Enable SVC Network Transmission Frame Extraction

Enabling SVC network transmission frame extraction allows for efficient transmission of
video streams over networks with varying bandwidth conditions. It can save network
bandwidth by reducing frame rates during live view and playback.

Note
Make sure you have enabled SVC Network Transmission Frame Extraction on the Web page of the
related camera.

Go to System → System Settings → Network → Network → Other to enable the function.

4.2 Platform Access Settings

4.2.1 Configure Hik-Connect

Hik-Connect provides mobile phone application and platform service to access and manage your
video recorder, which enables you to get a convenient remote access to the video security system.
Steps
1. Go to System → System Settings → Network → Hik-Connect.

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 Network Video Recorder User Manual

Figure 4-4 Hik-Connect

2. Turn on Enable, and the service terms will pop up.
3. Accept the service terms.
4. Download Hik-Connect app.
- Use a smart phone to scan the QR code, and download Hik-Connect app.
- Download the app from https://appstore.hikvision.com .

Figure 4-5 Download Hik-Connect

5.Register an account at the app.
6. Optional: Click More Settings to enable Stream Encryption, Platform Time Sync, and
Adaptive Bitrate Streaming, or edit Server IP Address.
Stream Encryption

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It requires to enter verification code in remote access and live view after this function is
enabled.
Platform Time Sync
The device will sync time with Hik-Connect instead of NTP server.
Adaptive Bitrate Streaming
When the network environment is poor, the device would automatically adjust video bitrate
to ensure playing fluency.
Server IP Address
The Hik-Connect server IP address.
7. Click to set verification code.
8. Use Hik-Connect app to scan the device QR, and bind the device with your Hik-Connect account.

Note
If the device is already bound with an account, you can click Unbind to unbind with the current
account.
Result
●
If your device is connected with Hik-Connect, Connection Status will be Online.
●
If your device is bound with a Hik-Connect account, Account Status will be Linked.
What to do next
You can access your video recorder via Hik-Connect.

4.2.2 Configure OTAP

OTAP (Open Thing Access Protocol) is an unified integrated standard and push-pull mode of
Hikvision protocol in the public network and private network. After OTAP is enabled, other
applications may be able to remotely view videos through this protocol.
Before You Start
Ensure your device network is accessible through OTAP.
Steps
1. Go to System → System Settings → Network → Platform Access → OTAP .

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 Network Video Recorder User Manual

Figure 4-6 OTAP

2. Turn on OTAP.
3. Set the parameters.
4. Click Save.

4.2.3 Configure ISUP

ISUP (Intelligent Security Uplink Protocol) provides APIs, library files, and commands for the third-
party platform to access devices such as NVRs, speed domes, DVRs, network cameras, mobile
NVRs, mobile devices, decoding devices, etc. With this protocol, the third-party platform can
realize functions like live view, playback, two-way audio, PTZ control, etc.
Steps
1. Go to System → CX → System Settings → Network → Platform Access → ISUP .

Figure 4-7 ISUP

2. Turn on Enable.

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Note
If ISUP is enabled, the Hik-Connect access will automatically be disabled.
3. Set the related parameters.
Server Address
The platform server IP address.
Access Server Port
The platform server port, ranges from 1024 to 65535. The actual port shall be provided by the
platform.
Device ID
Device ID shall be provided by the platform.
Protocol Version
ISUP protocol version, only ISUP 5.0 is available.
Encryption Key
Encryption password is required when using ISUP V5.0 version, it provides more secure
communication between the device and platform. Enter it for verification after the device is
registered to the ISUP platform. It cannot be empty, or "ABCDEF".
4. Click Save.

You can see the registration status (online or ofline) after the device is restarted.

4.2.4 Configure SDK Service

SDK (Software Development Kit) service is used for third-party partners to integrate different
functions. The enhanced SDK service adopts TLS protocol over the SDK service that provides safer
data transmission.
Steps
1. Go to System → System Settings → Network → Platform Access → SDK.

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 Network Video Recorder User Manual

Figure 4-8 SDK Service

2. Configure SDK and Enhanced SDK Service according to your requirement.

Note
The port for Enhanced SDK Service is 8443 by default.
3. Optional: Enable Stream Over TLS. The stream over TLS encryption technology provides
more secure stream transmission service.
4. Click Save.

4.2.5 Enable ISAPI

ISAPI (Internet Server Application Programming Interface) is an open protocol based on HTTP, which
can realize the communication between the system devices (e.g., network camera, NVR, etc.).
Go to System → System Settings → Network → Platform Access → ISAPI to enable the function.

4.2.6 Configure ONVIF

ONVIF protocol allows the connection with third-party cameras. The added user accounts have the
permission to connect other devices via ONVIF protocol.
Steps
1. Go to System → CX → System Settings → Network → Platform Access → ONVIF .

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 Network Video Recorder User Manual

Figure 4-9 ONVIF

2. Turn on Enable.
3. Select an authentication type.
4. Click Add to add a user.
5. Set the user name and password.

Caution
We highly recommend you create a strong password of your own choosing (Using a minimum of 8
characters, including at least three of the following categories: upper case letters, lower case
letters, numbers, and special characters.) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product
6. Click Save.

4.2.7 Configure Log Server

Logs can be uploaded to the log server for backup.
Steps
1. Go to System → System Settings → Network → Platform Access → Log Server.

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 Network Video Recorder User Manual

Figure 4-10 Log Server

2. Turn on Enable.
3. Set Upload Time Interval, Server IP Address, and Port.
4. Optional: Click Test to check if parameters are valid.
5. Click Save.

4.3 Network Service Settings

4.3.1 Configure HTTP(S)

HTTP ((Hyper Text Transfer Protocol) and HTTPS (Hypertext Transfer Protocol Secure) ports are used
for remote access through web browser. HTTPS protocol enables encrypted transmission and
identity authentication, which improves the security of remote access.
Steps
1. Go to System → System Settings → Network → Network Service → HTTP(S).

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 Network Video Recorder User Manual

Figure 4-11 HTTP(S)

2. Optional: Turn on HTTP or HTTPS.
3. View or edit Port of HTTP or HTTPS.

4. Set HTTP/HTTPS

Authentication. Authentication
Type
Two authentication types are selectable, for security reasons, it is recommended to select
Digest as the authentication type.
Digest Algorithm
Digest algorithms are based on HTTP/HTTPS and are mainly used for the digest
authentication of user authentication.
5. Click Save.

4.3.2 Configure RTSP

RTSP (Real Time Streaming Protocol) is a network control protocol designed to control streaming
media servers. You can specifically secure the stream data of live view by setting the RTSP
authentication.
Steps
1. Go to System → System Settings → Network → Network Service → RTSP .

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 Network Video Recorder User Manual

Figure 4-12 RTSP

2.Set parameters.
Port
The port is 554 by default.
Authentication Type
Two authentication types are selectable, if you select Digest, only the request with digest
authentication can access the video stream by RTSP via the IP address. For security reasons,
it is recommended to select Digest as the authentication type.
RTSP Digest Algorithm
RTSP digest algorithm is based on RTSP, it is an algorithm for digest authentication of the user
authentication.
3. Click Save.

4.3.3 Configure WebSocket(s)

WebSocket protocol, based on TCP, aims to provide full-duplex communication between web
browsers and servers. It allows to open a two-way interactive communication session.
Steps
1. Go to System → System Settings → Network → Network Service → WebSocket(s) .
2. Turn on Enable.
3. Set Port.
4. Click Save.

4.3.4 Configure Port Mapping (NAT)

Two ways are provided for port mapping to realize the remote access via the cross-segment network,
UPnP™ (Universal Plug and Play), and manual mapping. UPnP™ can permit the device seamlessly
discover the presence of other network devices on the network and establish functional network
services for data sharing, communications, etc. You can use the UPnP™ function to enable the fast
connection of the device to the WAN via a router without port mapping.

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Before You Start

If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of
the router to which your device is connected. When the network working mode of the device is
set as multi-address, the Default Route of the device should be in the same network segment as
that of the LAN IP address of the router.
Steps
1. Go to System → System Settings → Network → Network Service → NAT .

Figure 4-13 Port Mapping (NAT)

2. Turn on Enable.
3. Set Mapping Mode.
Auto
The port mapping items are read-only, and the external ports are set by the router
automatically.
Manual
You can manually edit the external port.
4. If Mapping Mode is selected as Manual, click to edit corresponding ports.

Note
●
The value of the RTSP port number should be 554 or between 1024 and 65535, while the
value of the other ports should be between 1 and 65535 and the value must be different
from each other. If multiple devices are configured for the UPnP™ settings under the same
router, the value of the port No. for each device should be unique.
●
External Port indicates the internal port number for port mapping in the router.
5. Click Save.

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What to do next
Enter the virtual server settings page of router, then fill in the blank of internal/external source port
with the internal/external port value, and other required contents.

4.3.5 Configure IoT

You can configure the network port through which the NVR will receive alarms from a security
control panel.
Go to System → System Settings → Network → Network Service → IoT to enable the function
and configure the port number.

Note
The port number you configured here should be the same as the alarm sending port on the security
control panel.

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 Network Video Recorder User Manual

Chapter 5 User Management

There is a default account for administrator. The administrator user name is admin. Administrator
has the permission to add, delete, and edit user. Guest and operator users only have limited
permissions.
Go to System → System Settings → User Management .

Figure 5-1 User Management

Table 5-1 Icon/Button Description

Icon/Button Description
Set account security.
Add Add a new guest or operator user.
Delete the selected user.

Note
Before operation, you have to confirm the admin password.

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 Network Video Recorder User Manual

Chapter 6 Device Access

The video recorder may be able to access multiple device types, such as network camera, access
control device, and alarm device. Please refer to the actual device for the access capability of your
video recorder.

6.1 Access Video Device

There are several ways to access a video device.

6.1.1 Add Automatically Searched Online Network Camera

Network cameras on the same network segment can be automatically searched and added to the
device.
Steps
1. Go to System → Device Access → Device → Video Device → Online Device List .

2. Select the device(s) from the list.

Figure 6-1 Add Automatically Searched Online Network Camera

3. Click Add to Device List.

Note
●
The device will use a default password to add network cameras, ensure the camera
password is the same as the default password. The default password can be configured in
More → Default Password Settings.
●
If the searched network cameras are not activated, the device will use a default password
to activate and add inactive network cameras. The default password can be configured in
More
→ Default Password Settings.
●
When a network camera is successfully added, its status would be Online.
●
You can click the device name to add its parameters.

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 Network Video Recorder User Manual

6.1.2 Add Network Camera Manually

Manually add the network cameras to your video recorder.
Before You Start
●
Ensure your network camera is on the same network segment with that of your video recorder.
●
Ensure the network connection is valid and correct.
●
Ensure the network camera is activated.
Steps
1. Go to System → Device Access → Device → Video Device .

Figure 6-2 Add Network Camera Manually

2. Click Add.
3. Enter network camera parameters.
Use Channel Default Password
If it is enabled, the video recorder will add the camera by the set channel default password.
More Settings

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 Network Video Recorder User Manual

You can enable Verify Certificate to verify the camera with certificate. The certificate is a
form of identification for the camera that provides more secure camera authentication. It
requires to import the network camera certificate to the device first when you use this
function.
4. Optional: Click Continue to Add to add other network cameras.
5. Click Add.

6.1.3 Add Network Camera through PoE

A PoE (Power over Ethernet) network camera can be directly connected to your device through
the PoE interface at the rear panel.
After using a network cable to connect a PoE network camera with your device, you shall
configure the corresponding PoE interface. Refer to Configure PoE (Power over Ethernet)
Interface for details.

6.1.4 Add Solar-Powered Camera through OTAP Protocol

Solar-powered cameras can be added to your device through OTAP protocol.
Before You Start
Ensure the network between your device and solar-powered camera is accessible through OTAP
protocol.
Enter the context of your task here (optional).
Steps
1. Go to System → Device Access → Device Configuration → Access Service → OTAP Service.

2. Turn on Enable.

3. Set OTAP Server Port and Encryption Key.

4. Optional: Enable Auto Add IP Camera. After the device OTAP parameters are configured,
the newly signed network cameras (through OTAP protocol) can be automatically added to
your device.
5. Configure the solar-powered camera OTAP protocol parameters through web browser. Refer
to the camera user manual for details.

Note
The solar-powered camera OTAP protocol parameters shall be the same as the device.
6. Add solar-powered camera(s) to your device.
- If you have enabled Auto Add IP Camera, the newly signed network cameras (through
OTAP protocol) would automatically be added to your device.
- Select solar-powered camera(s) from Online Device List, and click Quick Add.
7. Click Add in System → Device Access → Device → Video Device, select Protocol as OTAP,
and click Add.

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What to do next
●
After a solar-powered camera is add to your device, you can wake it up, view its battery
power, view its live video, configure its parameters through web browser, etc.
●
Set ANR (Automatic Network Replenishment) for the camera. Refer to Configure
Recording Schedule .

6.1.5 Add Network Camera via Custom Protocol

For network cameras that are not using standard protocols, you can configure custom protocols to
add them. The system provides 8 custom protocols.
Before You Start
●
Ensure the network camera supports RTSP streaming.
●
Prepare the URL (Uniform Resource Locator) for getting the main stream or sub-stream
of network cameras.
Steps
1. Go to System → Device Access → Device → Video Device .

2. Click More → Custom Protocol Management , or Add → Protocol Management .

Figure 6-3 Add Network Camera via Customized Protocol

3. Select a protocol type at the left side.
4. Set protocol parameters.

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Type
The network camera adopting custom protocol must support getting stream through
standard RTSP.
Transfer Protocol
3 types are selectable, including Auto, UDP, and RTP Over RTSP.
Port
The port for RTSP streaming, its default value is 554.
Path
Contact the manufacturer of network camera for the URL of getting main stream and sub-
stream. The general format is [Type]://[IP Address]:[Port]/[Resource Path], for example,
rtsp://192.168.0.1:554/ch1/main/av_stream.

Note
●
Protocol Name and Path can be automatically generated if you click a brand name below
Protocol Name.
●
You can disable sub-stream if the camera does not support sub-stream or does not have
to use the sub-stream.
5. Click OK.
6. Click Add in System → Device Access → Device → Video Device to manually add a
network camera.

6.1.6 Add Network Camera through Camera Configuration File

The information of added network cameras can be exported, including the IP address, port,
password of admin, etc. And the exported camera configuration file content can be edited on your
computer. After editing, the file can also be imported to other devices to add the cameras in the
file.
Before You Start
Connect your video recorder to a USB flash drive that contains camera configuration file in it.
Steps
1. Go to System → Device Access → Device → Video Device .

2. Click Import to import the configuration file in USB flash drive.

3. Set the folder path.

4. Click Confirm.

6.2 Add Access Control Device

Access control devices can be added to your video recorder. The
adding process is similar with Access Video Device .

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6.3 Add Security Control Panel

Steps
1. Go to System → Device Access → Device → Security Control Panel .

2. Click Add.

3. Optional: Select a protocol.

4. Enter device IP address, name, and IoT service port.

5. Optional: Select a transfer protocol if you select OPTEX as the protocol type.

6. Optional: Click in the Operation column to set OSD parameters including character
encoding, overlay mode, font size, etc.

Note
The Linked Channel cannot be edited. Go to Event Center → Event Configuration → Event
Configuration → Security Control Panel Event to edit the linked channel.
OSD information you have set will be displayed on the video image.

6.4 Add Audio Device

Audio devices can be added to your video recorder, such as IP speakers, and microphones.
The adding process is similar with Access Video Device . If you link video channels with an IP
speaker, the IP speaker could be used for voice broadcast. If you link video channels with a
microphone, the microphone would be used as the audio input of the linked video channels for
video recording.

6.5 Add POS Device

POS machine/server can be connected for certain device models. The device can receive
transaction messages from POS machine/server, overlay transaction messages on the video
image, and trigger POS event alarms.
Steps
1. Go to System → Device Access → Device → POS .

2. Click Add to add a POS device.

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Figure 6-4 Add POS Device

3. Set the POS device parameters.
POS Protocol
Universal Protocol
You can set the start line identifier, line break tag, and end line tag for the POS overlay
characters, and the case-sensitive property of the characters. You can also optionally
check the filtering identifier and the XML protocol.
EPSON
The fixed start and end line tag are used for EPSON protocol.
AVE
The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port
connection types are supported.
NUCLEUS
The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port
connection types are supported. The NUCLEUS protocol must be used in the RS-232
connection communication.
Connection Mode
TCP Connection
When using TCP connection, the port must be set from 1 to 65535, and the port for each
POS machine must be unique.

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UDP Connection
When using UDP connection, the port must be set from 1 to 65535, and the port for each
POS machine must be unique.
USB-to-RS-232 Connection
Configure the USB-to-RS-232 convertor port parameters, including the port serial number,
baud rate, data bit, stop bit, and parity.
RS-232 Connection
Connect the device and the POS machine via RS-232.
Multicast Connection
When connecting the device and the POS machine via Multicast protocol, set the multicast
address and port.
Sniff Connection
Connect the device and the POS machine via Sniff. Configure the source address and
destination address settings.
4. Click Add.

Note
After a POS device is add, you can click in Operation to configure POS text overlay.

6.6 Channel Management

After a video device is added, you can view its channel number and channel name, and manage its
parameters. This function is mainly used for a video device that contains more than one channel.
Go to System → Device Access → Channel to manage channels of video devices.

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Chapter 7 Device Grouping

The added devices can be classified into different customized groups.
Steps
1. Go to System → Device Access → Device Grouping .

Figure 7-1 Device Grouping

2. Click to add a group.

Note
After a group is added, you can click / to edit/delete it.
3. Click Import to add channel(s) to the selected group.

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Chapter 8 Video or Audio Device Settings

You can configure the added video or audio device, such as privacy mask, image parameters, etc.

8.1 Enable H.265 Stream Access

The device can automatically switch to the H.265 stream of IP camera (which supports H.265 video
format) for the initial access.
Steps
1. Go to System → Device Access → Device → Video Device .

2. Click More → Auto Switch to H.265 .

3. Enable this function.

4. Click Save.

8.2 Configure Display Settings

Configure the OSD (On-Screen Display), image settings, exposure settings, day/night switch settings,
etc.
Go to System → Device Access → Device Configuration → Device Parameter → Video Device →
Display Settings. Select a camera, and configure parameters as your desire.
OSD Settings
Configure the OSD (On-screen Display) settings for the camera, including date/time, camera
name, etc.
Image Settings
Customize the image parameters including the brightness, contrast, and saturation for the live
view and recording effect.
Exposure Time
Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter
image.
Day/Night Switch
The camera can be set to day, night, or auto switch mode according to the surrounding
illumination conditions.
Backlight
Set the camera's wide dynamic range (0 to 100). When the surrounding illumination and the
object have large differences in brightness, you should set the WDR value.
Image Enhancement

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For optimized image contrast enhancement.

8.3 Configure Video Parameters

Video parameters would affect the live view image and recording file.
Go to System → Device Access → Device Configuration → Device Parameter → Video Device →
Video Parameters. Select a camera, and configure parameters as your desire.
Main Stream
Main stream refers to the primary stream that affects data recorded to the hard disk drive
and will directly determine your video quality and image size. Comparing with the sub-
stream, the main stream provides a higher quality video with higher resolution and frame
rate.
Sub-Stream
Sub-stream is a second codec that runs alongside the mainstream. It allows you to reduce the
outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is
often exclusively used by smartphone applications to view live video. Users with limited
internet speeds may benefit most from this setting.
Resolution
Image resolution is a measure of how much detail a digital image can hold. The greater the
resolution, the greater the level of detail. Resolution can be specified as the number of pixel-
columns (width) by the number of pixel-rows (height), e.g., 1024 × 768.
Bitrate Type
The bit rate (in kbit/s or Mbit/s) is often referred to as speed, but actually defines the number
of bits/time unit rather than distance/time unit. Two types including variable or constant are
available.
Frame Rate
It refers to the number of frames captured each second. A higher frame rate is advantageous
when there is movement in the video stream, as it maintains image quality throughout.
I-Frame Interval
I-Frame also referred as intra picture, I-Frame is the first frame of every GOP (a video
compression technology of MPEG). It can be viewed as pictures after compression. I-Frame
interval is the amount of frames between two continuous I-Frames.

8.4 Configure Privacy Mask

The privacy mask protects personal privacy by concealing parts of the image from live view or
recording with a masked area.

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Steps
1. Go to System → Device Access → Device Configuration → Device Parameter → Video Device
→ Privacy Mask.

Figure 8-1 Privacy Mask

2. Select a camera.
3. Turn on Enable.
4. Draw mask areas on the preview window. The areas will be marked with different frame colors.

Note
Up to 4 privacy mask areas can be configured and the size of each area can be adjusted.
5. Click Save.

8.5 Configure Privacy Protection

This function allows for the automatic obscuring or blurring of specific areas (including human
faces, human bodies, and vehicles) on the video footage to protect personal privacy or sensitive
information.
Before You Start
This function should be supported by the camera.

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Steps
1. Go to System → Device Access → Device Configuration → Device Parameter → Video Device
→ Privacy Protection .

Figure 8-2 Privacy Protection

2. Select a camera.
3. Enable Privacy Protection.
4. Optional: Enable Original Stream and set the stream permission.

Note
Original stream means the video stream without mosaic.
Store
The original stream can be stored. Storing original stream will cost more storage space or
decrease the recording storage period of the channel. The original stream bitrate is the same
as the camera, which is not configurable.
Export
The channel original stream can be exported.
Forward
The original stream can be forwarded.

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Note
You should check Store permission before checking Export and/or Forward permissions.
5. Set Protection Content. The selected protection content will be blurred during live view
and playback.
6. Set Mosaic Level. Higher the level, more blurred the target image.
7. Click Save.

8.6 Configure Audio Parameter

After an audio device is added, you can configure its parameters in System → Device Access →
Device Configuration → Device Parameter → Audio Device. For example, if an IP speaker is
added, its name, audio output volume and audio quality can be configured.

8.7 Configure OTAP Service

OTAP (Open Thing Access Protocol) is an unified integrated standard and push-pull mode of
Hikvision protocol in the public network and private network. After OTAP is enabled, other
applications may be able to remotely view videos through this protocol.
Before You Start
Ensure your device network is accessible through OTAP protocol.
Steps
1. Go to System → Device Access → Device Configuration → Access Service → OTAP Service.

Figure 8-3 Configure OTAP Service

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2. Turn on Enable.
3. Set the parameters.
4. Click Save.

8.8 Configure ISUP Service

Before adding cameras to NVR via ISUP, you should enable ISUP service for camera registration by
configuring service port and encryption key.
Before You Start
Make sure you have configured service port number and encryption key on cameras.
Steps
1. Go to System → Device Access → Device Configuration → Access Service → ISUP Service .

2. Enable Enable.

3. Enter the service port number and encryption key, which should be the same as that
are configured on the cameras.
4. Optional: Enable Enable Auto Add Network Camera, and then network cameras can be
added to the NVR automatically after being registered via ISUP.
5. Optional: Enable Enable External Mapping and configure the related parameters.
6. Set the streaming mode as Continuous Streaming or Scheduled Streaming.

7. Click Save.

8.9 Batch Configuration

Connected devices can be configured in a batch.
Steps
1. Go to System → Device Access → Device Configuration → Batch Configuration .

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Figure 8-4 Batch Configuration

2. Configure IP address, time sync, OSD, or upgrade firmware as your desire.

Manual Time Sync

Click Sync Time Now to manually sync time of all connected devices. This operation is just for
once.
Schedule Time Sync
The recorder would sync time of the selected devices according a fixed schedule.
3. For IP address configuration and time sync, click Save.

8.10 Configure PoE (Power over Ethernet) Interface

The PoE interfaces enable the device to transfer electrical power and data to connected PoE devices.
And the PoE interface supports the Plug-and-Play function. Connectable PoE device number varies
with device models. If you disable a PoE interface, you can also use it to connect to an online
device.
Before You Start
Ensure your NVR support PoE function.
Steps
1. Go to System → Device Access → Device Configuration → PoE.

2. Enable Plug-and-Play function of PoE interfaces according to your requirement.

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3. Select the device type as IP Speaker or Camera.

4. If a PoE interface is used to connect a PoE camera, select the connection distance of
network cable.
Long Distance
Long-distance (100 to 300 meters) network transmissions via PoE interface.
Short Distance
Short-distance (< 100 meters) network transmission via PoE interface.

Note
●
The PoE interfaces are enabled with the short distance mode by default.
●
The bandwidth of IP camera connected to the PoE via long network cable (100 to 300
meters) cannot exceed 6 MP.
●
The allowed max. long network cable may be less than 300 meters depending on different
IP camera models and cable materials.
●
When the transmission distance reaches 100 to 250 meters, you must use the CAT5E or
CAT6 network cable to connect with the PoE interface.
●
When the transmission distance reaches 250 to 300 meters, you must use the CAT6
network cable to connect with the PoE interface.
5. Click Save.
What to do next
When PoE devices are connected, you can view the status and power of each PoE interface.

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Chapter 9 Storage Management

9.1 Manage HDD

A newly installed hard disk drive (HDD) must be initialized before using. You can format HDD,
repair database, and view HDD status through HDD management interface.
Before You Start
Ensure the HDD is properly installed to your device.
Steps
1. Go to System → Storage Management → Storage HDD → Storage HDD .

Figure 9-1 Manage HDD

2. Optional: Perform the following operations as your desire.
Add Network
Add a NAS or IP SAN.
HDD
Format Format the selected HDD.
Repair Repairing database will rebuild all databases. It might help to improve
Database your system speed after upgrade.

Note
●
Repairing database will rebuild all databases. Existing data will not be
affected, but local search and playback functions will not be available
during the process, you can still achieve search and playback
functions remotely via web browser, client software, etc.
●
Do not pull out the drive, or shut down the device during the process.

/ Remove/load HDD.

9.2 RAID Configuration

A disk array is a data storage virtualization technology that combines multiple physical disk drives
into a single logical unit. Also known as a "RAID", an array stores data over multiple HDDs to
provide enough redundancy so that data can be recovered if one disk fails. Data is distributed

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across the drives in one of several ways called "RAID levels", based the redundancy and
performance required.

Caution
RAID requires enterprise-level HDDs.
The functions in this section are only available for certain models. It is recommended to use the
same model and capacity HDDs.
There are two ways to create RAID. For one-touch creation, the default RAID type is RAID5. For
manual creation, RAID0, RAID1, RAID5, RAID6, and RAID10 can be configured.

Table 9-1 HDD Requirement for Each RAID Type

RAID Type Required Number of HDDs
RAID0 ≥2
RAID1 2
RAID5 ≥3
RAID6 ≥4
RAID10 4 or 8

Note
●
The function is only available for certain models.
●
When array exception event occurs, the corresponding linkage actions can be configured in
System → System Settings → Exception .

9.2.1 Create Disk Array

A disk array can be created after enabling array mode.
Before You Start
●
Storage Mode is set to Quota in System → Storage Management → Storage Mode .
●
Enough HDDs are correctly installed to the device. And HDDs for array creation are AI
or enterprise level.
Steps
1. Go to System → Storage Management → Storage HDD → Array Management .

2. Click Enable Array Mode, or enable Array Mode.

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Figure 9-2 Enable RAID

3. Wait for the device to restart.
4. Go to System → Storage Management → Storage HDD → Array Management again.

Figure 9-3 Array Management

5. Create an array.
Creation Method Description
One-touch Array Click One-touch Array Configuration.
Configuration
Note
By default, the array type created by one-touch configuration is
RAID 5.

Manual Creation Click Create to manually create a RAID 0, RAID 1, RAID 5, RAID 6,
or RAID 10 array.

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9.2.2 Rebuild Array

The array status includes Functional, Degraded, and Offline. To ensure the high security and
reliability of the data stored in an array, take immediate and proper maintenance of the arrays
according its status.
Steps
1. Go to System → Storage Management → Storage HDD → Array Management .

2. Rebuild an array.

Table 9-2 Rebuilding Method

Rebuilding Method Description
Auto Rebuild There should be a hot spare disk in the array,
and the hot spare disk capacity is not less than
the disk with the minimum capacity in the
array. Click in Operation column under
Physical Disk to set a hot spare disk.
When an HDD in the array in the array is not
working, the hot spare disk would be
activated, and the array would be
automatically rebuilt.

Note
After auto rebuild finishes, it is
recommended to install another HDD, and
configure it as the hot spare disk.

Manual Rebuild If there is no hot spare disks in the array, you

have to manually rebuild the array.
Go to System → Storage Management →
Storage HDD → Array Management , and
select the hot spare disk in the list to rebuild.

9.2.3 Delete Array

Go to System → Storage Management → Storage HDD to click to delete the selected array.

9.2.4 View Firmware Info

You can view array firmware information and set the background task speed.

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Before You Start

Ensure disk array is enabled.
Steps
1. Go to System → Storage Management → Storage HDD → Array Management .

2. Click Firmware Info.

3. Optional: Set Back Ground Task Speed.

9.3 Configure Storage Mode

Steps
1. Go to System → Storage Management → Storage Mode .

Figure 9-4 Storage Mode

2. Select Quota or Group.
Quota
Each camera or audio device can be configured with an allocated quota for storing videos,
pictures, or audios.
Group
Multiple HDDs can be managed in groups. Video from specified channels can be recorded
onto a particular HDD group through HDD settings.
3. Set corresponding parameters.
●
Quota: Allocate space for storage objects.
●
Group: Link channels to HDD groups.

9.4 Configure Auto Backup

You can enable auto backup so that specific channels will start backing up recordings at the
configured time.

Note
This function should be supported by the device. Before using the function, make sure the eSATA
storage device have been connected.

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Go to System → Storage Management → Backup Configuration → Auto Backup Configuration ,

and enable Auto Backup.
Stop Writing
When the HDD space used for backup is full, new recording data will stop being written to HDD.
Overwrite
When the HDD space used for backup is full, the older recordings will be overwritten so that
new recording data can be written to HDD.

9.5 Configure Other Storage Parameters

Go to System → Storage Management → Advanced Settings .

Table 9-3 Parameter Description

Parameter Name Description
HDD Sleeping Select a mode for HDDs. Performance Mode, Balanced Mode, and
Energy Saving Mode are selectable.
Overwriting When HDD is full, it will continue to write new files by deleting the
oldest files.
Save Camera VCA Data After saving VCA data of camera to your device, you will be able to
search it in Event Center.
Max. Length per Video It is the time length of each video file when you exporting videos from
the device.
Tag Video Post-Record After adding a tag to a video, it is the time you set to record after the
scheduled time.

Note
●
You can click during live view or playback to add a tag.
●
For searching tag videos, go to → Backup → By Tag.

eSATA For devices with eSATA interface at the rear panel.

Usage Set the usage for eSATA.

9.6 Mange USB Flash Drive

After inserting a USB flash drive in to your device, you can view its remaining storage capacity,
manage its content, or format it.

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When a USB flash drive is connected to your device for the first time, short operations can be
performed, such as device upgrade and backup. Meanwhile, there would be a new icon
displayed at the upper-right corner.

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Chapter 10 Schedule Configuration

The device will follow the schedule to store files to the disk.

10.1 Configure Schedule Template

After a schedule template is configured, you can use the template as the recording schedule.
Steps
1. Go to System → System Settings → Template Configuration → Holiday Schedule .

2. Click Add.

Figure 10-1 Add Holiday

3. Turn on Enable.
4. Configure the holiday.

Note
After holidays are configured, you will be able to set the holiday schedule independently.
Holiday schedule has higher priority than normal schedule (from Mon to Sun).
5. Set Storage Schedule.
1) Click Storage Schedule.
2) Select a template name.

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Figure 10-2 Edit Template

3) Select a recording type. For example, Event.
4) Drag the cursor on time bar to draw the schedule.

Note
●
After moving the cursor on time bar, you can also click to set specified
time schedule.
●
You can click Eraser to clear schedule.

Note
You can also click Configure Template to configure template in System → Storage Management
→ Storage Schedule → Video Recording / Picture Capture / Audio Recording .
6. Click OK.

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10.2 Configure Recording Schedule

The camera would automatically start/stop recording according to the configured recording
schedule.
Steps
1. Go to System → Storage Management → Storage Schedule → Video Recording .

Figure 10-3 Video Recording Configuration

2. Turn on Enable for a camera.
3. Select a schedule type.

Note
If you set Record Schedule as Custom, you can drag the cursor on time bar to set customized
record schedule, or move the cursor on time bar and click to set specified time
schedule.
4. Click View to view the schedule.

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Figure 10-4 View Schedule

5. Optional: Click under Advanced Settings to set other advanced parameters.

Table 10-1 Advanced Parameter Description

Parameter Description
Record Audio Enable or disable audio recording.

Note
The channel shall have audio function, or have connected an audio device.

ANR ANR (Automatic Network Replenishment) can automatically enable SD card

of network camera to save the video in the condition of network
disconnection, and can synchronize data after the network is recovered.
Pre-Record The time you set to record before the scheduled time or event. For
example, when an alarm triggers the recording at 10:00, and if you set
the pre-record time as 5 seconds, the camera records at 9:59:55.

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Parameter Description
Post-Record The time you set to record after the event or the scheduled time. For
example, when an alarm triggered recording ends at 11:00, and if you set
the post-record time as 5 seconds, it records till 11:00:05.
Stream Type For Main Stream, its resolution is usually higher. For Sub-Stream, you can
record for a longer time with the same storage space, but its resolution
would be low. For Dual Stream, the device will record both main stream
and sub-stream.
Video/Picture The expired time is period for a file to be kept in the HDD. When the
Expired Time deadline is reached, the file will be deleted. If you set the expired time
to 0, the file will not be deleted. The actual keeping time for the file
should be determined by the capacity of the HDD.
6. Optional: Select channels in the list, and use Batch Schedule Configuration and Batch
Advanced Settings to configure channels in a batch.
7. Click Save.

10.3 Configure Picture Capture Schedule

The device would automatically capture live pictures according to the schedule.
Steps
1. Go to System → Storage Management → Storage Schedule → Picture Capture .

Figure 10-5 Picture Capture Configuration

2. Turn on Enable for a camera.
3. Select a schedule type.

Note
If you set Capture Schedule as Custom, you can drag the cursor on time bar to set customized
picture capture schedule, or move the cursor on time bar and click to set
specified time schedule.
4. Click View to view the schedule.

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Figure 10-6 View Schedule

5. Click under Advanced Settings to set advanced picture parameters.

Table 10-2 Advanced Parameter Description

Parameter Description
Capture Delay The duration for picture capture.
Resolution Set the resolution of the picture to capture.
Picture Quality Set the picture quality to low, medium or high. High picture quality
requires more storage space.
Interval The time interval of capturing each live picture.
6. Optional: Select channels in the list, and use Batch Schedule Configuration and Batch
Advanced Settings to configure channels in a batch.
7. Click Save.

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10.4 Configure Audio Recording

The device would automatically record audios according to the configured recording schedule.
Steps
1. Go to System → Storage Management → Storage Schedule → Audio Recording .

2. Turn on Enable for a channel.

3. Select a schedule type.

Note
If you set Record Schedule as Custom, you can drag the cursor on time bar to set customized
record schedule, or move the cursor on time bar and click to set specified time
schedule.
4. Click View to view the schedule.

5. Optional: Click under Advanced Settings to set other advanced parameters.

Table 10-3 Advanced Parameter Description

Parameter Description
Pre-Record The time you set to record before the scheduled time or event. For
example, when an alarm triggers the recording at 10:00, and if you set
the pre-record time as 5 seconds, the channel records at 9:59:55.
Post-Record The time you set to record after the event or the scheduled time. For
example, when an alarm triggered recording ends at 11:00, and if you set
the post-record time as 5 seconds, it records till 11:00:05.
6. Optional: Select channels in the list, and use Batch Schedule Configuration and Batch
Advanced Settings to configure channels in a batch.
7. Click Save.

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Chapter 11 Live View

11.1 Configure Live View Layout

Live view displays the video image of each camera in real time.
Steps
1. Go to Live View.

2. Click at the lower-right corner.

3. Select a window division type, or click Custom to customize a new type as your desire.

4. Move the cursor on Default View in View.

5. Click at the right side of View.

6. Follow the step descriptions to adjust the live view image output interface. Besides the two
ways that are mentioned on the user interface, you can drag a channel from one window to
another.
7. Click .

11.2 GUI Introduction

You can view live image, play live audio, capture pictures, perform instant playback, etc.

Figure 11-1 Live View (Type 1)

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Figure 11-2 Live View (Type 2)

Table 11-1 Interface Description

No. Description
1 Channel list, PTZ control panel, and target detection list. If
you select a channel from the channel list, the device will
redirect to the corresponding window. If you click Target,
you can view live target detection results in the list, and
click to configure the corresponding settings.
2 Right-click shortcut menu. It will appear after right
clicking the cursor on the image area.
3 Channel tool bar.
●
Click to add a tag go the channel. After adding, you
can go to → Backup → By Tag to search videos
by tag.
●
You can select → Show VCA Info to display rule
frames.
4 Live view tool bar. Functions like Voice Broadcast, Display
VCA Info and Switch Output can be performed here.

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Note
●
You can scroll up/down your mouse to turn to previous/next screen.
●
If channel image display exception occurs, the corresponding window would show the
error message, and you can directly click the text (in blue color) to edit the device settings.

11.3 PTZ Control

PTZ is the acronym for Pan, Tilt, and Zoom. After a PTZ camera is add to your device, the device
would be allowed to pan left and right, tilt up and down, and zoom in and out.
Select a PTZ camera, and expend the PTZ control menu at the lower-left corner.

Table 11-2 PTZ Operation

Task Description Operation
Preset Presets record the PTZ position Set a preset:
and the status of zoom, focus, 1. Select a preset.
iris, etc. You can call a preset to 2. Use to direction buttons to adjust
quickly move the camera to the the image.
predefined position. 3. Click .
Call a preset: Click .
Patrol Patrols can be set to move the Set a patrol:
PTZ to key points and have it stay 1. Select a patrol.
there for a set duration before 2. Click .
moving on to the next key point. 3. Add presets for the patrol.
The key points are correspond to 4. Click OK.
the presets.
Call a patrol: Click .
Pattern Patterns can be set by recording Set a pattern:
the movement of the PTZ. You 1. Click .
can call the pattern to make the 2. Use to direction buttons to adjust
PTZ move according to the the image, the device will record the
predefined path. movement.
3. Stop recording.
Call a pattern: Click .

Note
If the PTZ panel cannot be used, please click to check the settings.

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Chapter 12 Playback

12.1 GUI Introduction

You can play back video or audio files.

Figure 12-1 Playback

Table 12-1 Interface

Description
No. Description
1 Area for selecting playback type.
2 Channel list.
3 Calendar for time selection.
4 Playback timeline.
●
Position the cursor on the timeline, drag the timeline
to position to a certain time.
●
Period marked with blue bar contains video. Red
bar indicates the video in the period is event video.
●
Scroll up/down to zoom out/in timeline.
5 Playback tool bar.

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No. Description
●
Click (Smart Search), then follow the pop-up tips
to draw event rule and search videos that can trigger
the corresponding event rule. The operations are
similar with Dual-VCA function.
●
Click to perform AcuSearch function. Refer to
AcuSearch for details.
●
Click / to show videos that contain
human/ vehicle.

Note
In order to use this function, ensure you have
configured Detection Target as Human or Vehicle for
certain event types.
●
Click , select channels, and set the start and end
time to clip the video in the selected channels within
specific time period.
●
Click to set normal video and smart video (the
video that contains smart data) playback strategy.

12.2 Normal Playback

Play back videos for a channel. For certain devices, synchronous playback may be allowed for
several channels.
Steps
1. Go to Playback → .
2. Select channel(s) in the list at the left side.

Note
Group playback: Select a group in the list, and channels in the group can be played back.
3. Select a date in the calendar.
Note
The blue triangle at the calendar date corner indicates there are available videos.
4. Optional: Perform more operations.
Capture Click to capture pictures during playback.
Digital Zoom Click to zoom in a certain part of the video image.

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Click to add a tag to the channel. After adding, you can go to →

Backup → By Tag to search videos by tag.
Click to lock the video. After a video is locked, it will not be overwritten.

After locking, you can go to → Backup → By Tag to search videos by

lock.
Dual-VCA Select → Dual-VCA to search videos that can trigger the corresponding
event rule. Refer to the event configuration steps for details of each
event type.

Note
To use this function, go to Configuration → Device Access → Device
Configuration → Device Parameter → Display Info. on Scream to turn on
Enable Dual-VCA via web browser, and go to System → Storage
Management → Advanced Settings to turn on Save Camera VCA Data via
local GUI interface.

Show VCA You can select → Show VCA Info to display rule frames.
Info
Disable If privacy protection is enabled, the image may contain mosaics. You can
Privacy select → Display Privacy Protection to display the original video (without
Protection mosaics) if the storage permission of privacy protection is enabled as well.
Refer to Configure Privacy Protection for details about privacy protection
function.

12.3 Event Playback

When you select the event playback mode, the system will analyze and mark videos that contain
the motion detection, line crossing detection, or intrusion detection information
Before You Start
●
Ensure the camera has enabled Dual-VCA. You can enable it via the camera web
browser interface in Configuration → Video/Audio → Display Info. on Stream .
●
Ensure your video recorder has enabled Save Camera VCA Data in Storage management
→ Advanced Settings .
Steps
1. Select Playback → .
2. Select a date in the calendar.

Note
The blue triangle at the calendar date corner indicates there are available videos.

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3. Click → Dual-VCA at the lower-right corner of playback image to select a event type. Refer
to the event configuration steps for details of each event type.
4. Click Search.
Videos meet the detection rule requirement will be marked in red.
5. Click to set normal video and smart video (the video that contains smart data)
playback strategy.

Note
If Dual-VCA is not used, red segments in progress bar means the smart videos are generated by
the original event.

12.4 Slice Playback

Divide the video into slices and play them back.
Steps
1. Go to Playback → .
2. Select a camera from the camera list.

3. Select a date on the calendar.

4. Click Search.

The retrieved video will be divided into one-hour slices for playback.
5. Optional: Select an one-hour slice and click to divide it into one-minute slices for playback.

12.5 Sub-Period Playback

The video files can be played in multiple sub-periods simultaneously on the screen.
Steps
1. Go to Playback → .
2. Select a camera.

3. Set the start time and end time.

4. Click Search.

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Figure 12-2 Sub-Period Playback

5. Select the period at the lower-right corner, e.g., 4.

Note
According to the defined number of split-screens, the video files on the selected date can be
divided into average segments for playback. E.g., if there are video files existing between 16:00
and 22:00, and the 6-screen display mode is selected, then it can play the video files for 1 hour
on each screen simultaneously.

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Chapter 13 Event Center

13.1 Event Settings

13.1.1 Basic/Generic Event

Steps
1. Go to Event Center → → Event Configuration → Basic Event / Generic Event .
2. Select a channel.

3. Select an event type.

4. Turn on Enable.

5. Click Rule Settings to set the rule.

Table 13-1 Normal Event

Event Name Event Description Rule Configuration
Motion Motion detection Use the tool bar at the Sensitivity allows you to
Detection detects the moving top of image to draw the calibrate how easily
objects in the monitored detection area. movement could trigger
area. AI by NVR: The motion
● the alarm. A higher value
detection event will be results in the more readily
analyzed by NVR. The to triggers motion
device can analyze detection.
videos that contain
human and vehicle.
Only the target of
selected type (human
or vehicle) will trigger
alarms, which can
reduce false alarms
that are caused by
other objects.
AI by Camera: The
●

motion detection
event will be analyzed
by camera.
Detection Target:
●

Human and Vehicle

are selectable, apart
from false alarms, only
the

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Event Name Event Description Rule Configuration

selected target(s)
can triggered alarms.
Video Video tampering Use the tool bar at the
Tampering detection triggered an top of image to draw the
Detection alarm when the camera detection area.
lens is covered and takes
alarm response action(s).
Video Loss Video loss detection -
Detection detects video loss of a
channel and takes alarm
response action(s).
Audio Audio exception -
Exception detection detects
Detection abnormal sounds in the
scene, such as a sudden
increase/decrease in
sound intensity.
Defocus Image blur caused by lens -
Detection defocus can be detected.
Sudden Scene change detection -
Scene detects the change of the
Change video security
Detection environment affected by
external factors, such as
the intentional rotation of
the camera.
6. Click Arming Schedule to select an arming schedule type.

Note
If you set Arming Schedule as Custom, you can drag the cursor on time bar to set customized
arming schedule, or move the cursor on time bar and click to set specified time
schedule.
7. Click Linkage Method to set linkage methods.

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Table 13-2 Linkage Method Description

Linkage Method Description
Notify Surveillance The device can send an exception or alarm signal to the remote alarm
Center host when an event occurs. The alarm host refers to the PC installed
with client software (e.g., iVMS-4200, iVMS-5200).
Alarm Pop-Up Window When an alarm is triggered, the local monitor displays the alarm
pop-up window.
Buzzer When an alarm is detected, the buzzer will make an audible beep.
Send Email The system can send an email with alarm information to a user or
users when an alarm is detected.
Alarm Output The alarm output can be triggered by the alarm input, motion
detection, video tampering detection, face detection, line crossing
detection, and any all other events.
Record When an alarm is detected, the selected channel would record videos.

Note
Video recording schedule shall be enabled for the channel, otherwise
this linkage would be invalid. You can go to System → Storage
Management → Storage Schedule → Video Recording to configure
video recording schedule.

8. Click Save.

13.1.2 Perimeter Protection

Perimeter protection events include line crossing detection, intrusion detection, region entrance
detection, and region exiting detection.

Configure Line Crossing Detection

Line crossing detection detects people, vehicles, and objects crossing a set virtual line. The detection
direction can be set as bidirectional, from left to right or from right to left.
Steps

Note
A part of the following steps are only available for certain NVR or camera models.

1. Go to Event Center → → Event Configuration → Perimeter Protection.

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2. Select a camera.
3. Optional: Turn on Secondary Analysis. The corresponding device engine will analyze this
event for a second time to reduce false alarms.

Note
At least one device engine should run Secondary Analysis for Perimeter Protection algorithm.
You can click Allocate Engine at the right side to quickly allocate engine, or go to System →
Smart Settings → Algorithm Configuration → Algorithm Management to enable Secondary
Analysis for Perimeter Protection algorithm.
4. Optional: Turn on AI by NVR. The corresponding device engine will analyze the video,
and cameras only transmit video stream.

Note
At least one device engine should run Perimeter Protection algorithm. You can click Allocate
Engine at the right side to quickly allocate engine, or go to System → Smart Settings →
Algorithm Configuration → Algorithm Management to enable Perimeter Protection algorithm.
5. Select Line Crossing.
6. Turn on Enable.

Figure 13-1 Line Crossing Detection

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7. Click Rule Settings to detection rules.

1) Select a rule number. For example, select 1.
2) Click , and click on the image twice respectively to draw the start point and end point
of the detection line.
3) Set Direction, Sensitivity, Detection Target, and Target
Confidence. A<->B
Only the arrow on the B side shows. When an object goes across the configured line with
both directions can be detected and alarms are triggered.
A->B
Only the object crossing the configured line from the A side to the B side can be detected.
B->A
Only the object crossing the configured line from the B side to the A side can be detected.
Sensitivity
The higher the value is, the more easily the detection alarm can be triggered.
Detection Target
Select Detection Target as Human or Vehicle to discard alarms which are not triggered by
human or vehicle. Detection Target is only available for certain models.
Target Confidence
It is used to indicate the level of certainty or reliability in detecting line crossing events.
Setting higher confidence levels ensures that only highly reliable detections trigger events,
reducing false alarms.
4) Optional: Click / to draw Max. Size or Min. Size. Only targets that meet the
size requirement can trigger alarms.
5) Optional: Repeat above steps to draw more rules. Up to 4 rules are supports.
8. Click Arming Schedule to select an arming schedule type.

Note
If you set Arming Schedule as Custom, you can drag the cursor on time bar to set customized
arming schedule, or move the cursor on time bar and click to set specified time
schedule.
9. Click Linkage Method to set linkage methods.

Table 13-3 Linkage Method Description

Linkage Method Description
Notify Surveillance The device can send an exception or alarm signal to the remote
Center alarm host when an event occurs. The alarm host refers to the PC
installed with client software (e.g., iVMS-4200, iVMS-5200).
Alarm Pop-Up Window When an alarm is triggered, the local monitor displays the
alarm pop-up window.

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Linkage Method Description

Buzzer When an alarm is detected, the buzzer will make an audible beep.
Send Email The system can send an email with alarm information to a user or
users when an alarm is detected.
Alarm Output The alarm output can be triggered by the alarm input, motion
detection, video tampering detection, face detection, line crossing
detection, and any all other events.
Record When an alarm is detected, the selected channel would record
videos.

Note
Video recording schedule shall be enabled for the channel,
otherwise this linkage would be invalid. You can go to System →
Storage Management → Storage Schedule → Video Recording to
configure video recording schedule.
10. Optional: Set Shield Area when AI by NVR is enabled. After a shield area is set, the device will
not analyze target behavior in the area, so that the perimeter protection events will not be
triggered within the area.
11. Click Save.
What to do next
You can go to Live View and click Target to view real-time alarms.

Configure Intrusion Detection

Intrusion detection function detects people, vehicles or other objects that enter and loiter in a
pre- defined virtual region. Specific actions can be taken when an alarm is triggered.
Steps

Note
A part of the following steps are only available for certain NVR or camera models.
1. Go to Event Center → → Event Configuration → Perimeter Protection.
2. Select a camera.
3. Optional: Turn on Secondary Analysis. The corresponding device engine will analyze this
event for a second time to reduce false alarms.

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Note
At least one device engine should run Secondary Analysis for Perimeter Protection algorithm.
You can click Allocate Engine at the right side to quickly allocate engine, or go to System →
Smart Settings → Algorithm Configuration → Algorithm Management to enable Secondary
Analysis for Perimeter Protection algorithm.
4. Optional: Turn on AI by NVR. The corresponding device engine will analyze the video,
and cameras only transmit video stream.

Note
At least one device engine should run Perimeter Protection algorithm. You can click Allocate
Engine at the right side to quickly allocate engine, or go to System → Smart Settings →
Algorithm Configuration → Algorithm Management to enable Perimeter Protection algorithm.
5. Select Intrusion.
6. Turn on Enable.

Figure 13-2 Intrusion Detection

7. Click Rule Settings to detection rules.
1) Select a rule number. For example, select 1.

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2) Click , and click on the image 4 times respectively to draw each point of a quadrilateral
or decagonal area.
3) Set Time Threshold, Sensitivity, Detection Target, and Target
Confidence. Time Threshold
The time an object loiter in the region. When the duration of the object in the defined
detection area exceeds the threshold, the device will trigger an alarm.
Sensitivity
The higher the value is, the more easily the detection alarm can be triggered.
Detection Target
Select Detection Target as Human or Vehicle to discard alarms which are not triggered by
human or vehicle. Detection Target is only available for certain models.
Target Confidence
It is used to indicate the level of certainty or reliability in detecting intrusion events. Setting
higher confidence levels ensures that only highly reliable detections trigger events,
reducing false alarms.
4) Optional: Click / to draw Max. Size or Min. Size. Only targets that meet the
size requirement can trigger alarms.
5) Optional: Repeat above steps to draw more rules. Up to 4 rules are supports.
8. Click Arming Schedule to select an arming schedule type.

Note
If you set Arming Schedule as Custom, you can drag the cursor on time bar to set customized
arming schedule, or move the cursor on time bar and click to set specified time
schedule.
9. Click Linkage Method to set linkage methods.

Table 13-4 Linkage Method Description

Linkage Method Description
Notify Surveillance The device can send an exception or alarm signal to the remote alarm
Center host when an event occurs. The alarm host refers to the PC installed
with client software (e.g., iVMS-4200, iVMS-5200).
Alarm Pop-Up Window When an alarm is triggered, the local monitor displays the alarm
pop-up window.
Buzzer When an alarm is detected, the buzzer will make an audible beep.
Send Email The system can send an email with alarm information to a user or
users when an alarm is detected.

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Linkage Method Description

Alarm Output The alarm output can be triggered by the alarm input, motion
detection, video tampering detection, face detection, line crossing
detection, and any all other events.
Record When an alarm is detected, the selected channel would record
videos.

Note
Video recording schedule shall be enabled for the channel,
otherwise this linkage would be invalid. You can go to System →
Storage Management → Storage Schedule → Video Recording to
configure video recording schedule.
10. Optional: Set Shield Area when AI by NVR is enabled. After a shield area is set, the device will
not analyze target behavior in the area, so that the perimeter protection events will not be
triggered within the area.
11. Click Save.
What to do next
You can go to Live View and click Target to view real-time alarms.

Configure Region Entrance Detection

Region entrance detection detects objects that enter a predefined virtual region.
Steps

Note
A part of the following steps are only available for certain NVR or camera models.

1. Go to Event Center → → Event Configuration → Perimeter Protection.

2. Select a camera.
3. Optional: Turn on Secondary Analysis. The corresponding device engine will analyze this
event for a second time to reduce false alarms.

Note
At least one device engine should run Secondary Analysis for Perimeter Protection algorithm.
You can click Allocate Engine at the right side to quickly allocate engine, or go to System →
Smart Settings → Algorithm Configuration → Algorithm Management to enable Secondary
Analysis for Perimeter Protection algorithm.
4. Optional: Turn on AI by NVR. The corresponding device engine will analyze the video,
and cameras only transmit video stream.

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Note
At least one device engine should run Perimeter Protection algorithm. You can click Allocate
Engine at the right side to quickly allocate engine, or go to System → Smart Settings →
Algorithm Configuration → Algorithm Management to enable Perimeter Protection algorithm.
5. Select Region Entrance.
6. Turn on Enable.

Figure 13-3 Region Entrance Detection

7. Click Rule Settings to detection rules.
1) Select a rule number. For example, select 1.
2) Click , and click on the image 4 times respectively to draw each point of a quadrilateral
or decagonal area.
3) Set Sensitivity, Detection Target, and Target
Confidence. Sensitivity
The higher the value is, the more easily the detection alarm can be triggered.
Detection Target
Select Detection Target as Human or Vehicle to discard alarms which are not triggered by
human or vehicle. Detection Target is only available for certain models.

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Target Confidence
It is used to indicate the level of certainty or reliability in detecting region entrance
events. Setting higher confidence levels ensures that only highly reliable detections trigger
events, reducing false alarms.
4) Optional: Repeat above steps to draw more rules. Up to 4 rules are supports.
8. Click Arming Schedule to select an arming schedule type.

Note
If you set Arming Schedule as Custom, you can drag the cursor on time bar to set customized
arming schedule, or move the cursor on time bar and click to set specified time
schedule.
9. Click Linkage Method to set linkage methods.

Table 13-5 Linkage Method Description

Linkage Method Description
Notify Surveillance The device can send an exception or alarm signal to the remote
Center alarm host when an event occurs. The alarm host refers to the PC
installed with client software (e.g., iVMS-4200, iVMS-5200).
Alarm Pop-Up Window When an alarm is triggered, the local monitor displays the
alarm pop-up window.
Buzzer When an alarm is detected, the buzzer will make an audible beep.
Send Email The system can send an email with alarm information to a user or
users when an alarm is detected.
Alarm Output The alarm output can be triggered by the alarm input, motion
detection, video tampering detection, face detection, line crossing
detection, and any all other events.
Record When an alarm is detected, the selected channel would record
videos.

Note
Video recording schedule shall be enabled for the channel,
otherwise this linkage would be invalid. You can go to System →
Storage Management → Storage Schedule → Video Recording to
configure video recording schedule.
10. Optional: Set Shield Area when AI by NVR is enabled. After a shield area is set, the device will
not analyze target behavior in the area, so that the perimeter protection events will not be
triggered within the area.
11. Click Save.

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What to do next
You can go to Live View and click Target to view real-time alarms.

Configure Region Exiting Detection

Region exiting detection detects objects that exit from a predefined virtual region.
Steps

Note
A part of the following steps are only available for certain NVR or camera models.

1. Go to Event Center → → Event Configuration → Perimeter Protection.

2. Select a camera.
3. Optional: Turn on Secondary Analysis. The corresponding device engine will analyze this
event for a second time to reduce false alarms.

Note
At least one device engine should run Secondary Analysis for Perimeter Protection algorithm.
You can click Allocate Engine at the right side to quickly allocate engine, or go to System →
Smart Settings → Algorithm Configuration → Algorithm Management to enable Secondary
Analysis for Perimeter Protection algorithm.
4. Optional: Turn on AI by NVR. The corresponding device engine will analyze the video,
and cameras only transmit video stream.

Note
At least one device engine should run Perimeter Protection algorithm. You can click Allocate
Engine at the right side to quickly allocate engine, or go to System → Smart Settings →
Algorithm Configuration → Algorithm Management to enable Perimeter Protection algorithm.
5. Select Region Exiting.
6. Turn on Enable.

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Figure 13-4 Region Exiting Detection

7. Click Rule Settings to detection rules.
1) Select a rule number. For example, select 1.
2) Click , and click on the image 4 times respectively to draw each point of a quadrilateral
or decagonal area.
3) Set Sensitivity, Detection Target, and Target
Confidence. Sensitivity
The higher the value is, the more easily the detection alarm can be triggered.
Detection Target
Select Detection Target as Human or Vehicle to discard alarms which are not triggered by
human or vehicle. Detection Target is only available for certain models.
Target Confidence
It is used to indicate the level of certainty or reliability in detecting region exiting events.
Setting higher confidence levels ensures that only highly reliable detections trigger events,
reducing false alarms.
4) Optional: Repeat above steps to draw more rules. Up to 4 rules are supports.
8. Click Arming Schedule to select an arming schedule type.

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Note
If you set Arming Schedule as Custom, you can drag the cursor on time bar to set customized
arming schedule, or move the cursor on time bar and click to set specified time
schedule.
9. Click Linkage Method to set linkage methods.

Table 13-6 Linkage Method Description

Linkage Method Description
Notify Surveillance The device can send an exception or alarm signal to the remote alarm
Center host when an event occurs. The alarm host refers to the PC installed
with client software (e.g., iVMS-4200, iVMS-5200).
Alarm Pop-Up Window When an alarm is triggered, the local monitor displays the alarm
pop-up window.
Buzzer When an alarm is detected, the buzzer will make an audible beep.
Send Email The system can send an email with alarm information to a user or
users when an alarm is detected.
Alarm Output The alarm output can be triggered by the alarm input, motion
detection, video tampering detection, face detection, line crossing
detection, and any all other events.
Record When an alarm is detected, the selected channel would record videos.

Note
Video recording schedule shall be enabled for the channel, otherwise
this linkage would be invalid. You can go to System → Storage
Management → Storage Schedule → Video Recording to configure
video recording schedule.

10. Optional: Set Shield Area when AI by NVR is enabled. After a shield area is set, the device will
not analyze target behavior in the area, so that the perimeter protection events will not be
triggered within the area.
11. Click Save.
What to do next
You can go to Live View and click Target to view real-time alarms.

13.1.3 Abnormal Behavior Event

Before You Start
Ensure the camera supports this function.

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Steps
1. Go to Event Center → → Event Configuration → Abnormal Behavior Event .
2. Select a camera

3. Select an event type.

4. Turn on Enable.

5. Click Rule Settings to set the rule.

Table 13-7 Abnormal Behavior Events

Event Name Event Description Rule Configuration
Loitering Loitering detection is used to a. Select a rule number.
Detection detect whether a target stays b. Use the tool bar at the top of image to
within a specified area longer draw the detection line.
than the set time and trigger c. Set Time Threshold and Sensitivity.
alarm for linked actions. Time Threshold
Parking Parking detection is used to The time of the target staying in the
Detection detect parking violation in the region. If the value is 10, an alarm is
area, applicable in expressway triggered after the target has stayed in
and one-way street. the region for 10 s. Range: [1-10].
Unattended Unattended baggage Sensitivity
Baggage detection detects the objects Similarity of the background image to
Detection left over in a predefined the object. The higher the value is, more
region such as the baggage, easily the detection alarm will be
purses, dangerous materials, triggered.
etc., and a series of actions d. Optional: Repeat the above steps to
can be taken when the alarm set another one.
is triggered.
Object The object removal detection
Removal function detects the objects
Detection removed from a predefined
region, such as the exhibits on
display, and a series of actions
can be taken when the alarm
is triggered.
Fast Moving Fast moving detection is used
Detection to detect suspicious running
and chasing, over-speed, and
fast moving. It will trigger
alarm when an object is
moving fast and send
notification to arming host so

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Event Name Event Description Rule Configuration

that necessary actions can be
taken in advance.
People People gathering detection is a. Select a rule number.
Gathering used to detect whether the b. Use the tool bar at the top of image to
Detection density of human bodies draw the detection line.
within a specified area c. Set Percentage. Percentage is the density
exceeds the set value and of human bodies within the area. If it
trigger alarm for linked exceeds the threshold value, the device will
actions. trigger alarm.
d. Optional: Repeat the above steps to
set another one.
6. Click Arming Schedule to select an arming schedule type.

Note
If you set Arming Schedule as Custom, you can drag the cursor on time bar to set customized
arming schedule, or move the cursor on time bar and click to set specified time
schedule.
7. Click Linkage Method to set linkage methods.

Table 13-8 Linkage Method Description

Linkage Method Description
Notify Surveillance The device can send an exception or alarm signal to the remote
Center alarm host when an event occurs. The alarm host refers to the PC
installed with client software (e.g., iVMS-4200, iVMS-5200).
Alarm Pop-Up Window When an alarm is triggered, the local monitor displays the
alarm pop-up window.
Buzzer When an alarm is detected, the buzzer will make an audible beep.
Send Email The system can send an email with alarm information to a user or
users when an alarm is detected.
Alarm Output The alarm output can be triggered by the alarm input, motion
detection, video tampering detection, face detection, line crossing
detection, and any all other events.
Record When an alarm is detected, the selected channel would record
videos.

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Linkage Method Description

Note
Video recording schedule shall be enabled for the channel,
otherwise this linkage would be invalid. You can go to System →
Storage Management → Storage Schedule → Video Recording to
configure video recording schedule.

8. Click Save.

13.1.4 Target Event

Before You Start
Ensure the connected camera supports this function, or the device engine has enabled Target
Recognition or Video Structuralization algorithm in Event Center → Event Configuration → Smart
Settings → Algorithm Configuration → Algorithm Management .
Steps
1. Go to Event Center → → Event Configuration → Target Event .
2. Select a camera.

3. Select an event.

4. Turn on Enable.

5. Set event rules.

Event Name Event Description Rule Configuration

Face Capture The face capture detects and -
captures faces appearing in
the scene. Linkage actions can
be triggered when a human
face is detected.
Face Picture The function compares ●
Supports configuring target grading. Face
Comparison detected face pictures with picture comparison begins when the grade
specified list library. Trigger of target meets the comparison
alarm when comparison requirements (the pupil distance are
succeeded. bigger than the configured threshold, and
the tilt angle and pan angle are smaller
than the configured thresholds).
●
Supports configuring prompts for failed
and succeeded comparisons.

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Event Name Event Description Rule Configuration

Stranger Faces not in the list library ●
Supports configuring target grading. Face
Detection appearing in the video will be picture comparison begins when the grade
identified as strangers. of target meets the comparison
requirements (the pupil distance are
bigger than the configured threshold, and
the tilt angle and pan angle are smaller
than the configured thresholds).
●
Supports configuring the prompt
for detecting strangers.
Multi-Target- Multi-target-type detection -
Type enables the device to detect
Detection the faces, human bodies and
vehicles simultaneously in a
scene.
6. Click Arming Schedule to select an arming schedule type.

Note
If you set Arming Schedule as Custom, you can drag the cursor on time bar to set customized
arming schedule, or move the cursor on time bar and click to set specified time
schedule.
7. Click Linkage Method to set linkage methods.

Table 13-9 Linkage Method Description

Linkage Method Description
Notify Surveillance The device can send an exception or alarm signal to the remote
Center alarm host when an event occurs. The alarm host refers to the PC
installed with client software (e.g., iVMS-4200, iVMS-5200).
Alarm Pop-Up Window When an alarm is triggered, the local monitor displays the
alarm pop-up window.
Buzzer When an alarm is detected, the buzzer will make an audible beep.
Send Email The system can send an email with alarm information to a user or
users when an alarm is detected.
Alarm Output The alarm output can be triggered by the alarm input, motion
detection, video tampering detection, face detection, line crossing
detection, and any all other events.
Record When an alarm is detected, the selected channel would record
videos.

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Linkage Method Description

Note
Video recording schedule shall be enabled for the channel,
otherwise this linkage would be invalid. You can go to System →
Storage Management → Storage Schedule → Video Recording to
configure video recording schedule.

8. Click Save.

13.1.5 Thermal Camera Detection

The NVR supports the event detection modes of the thermal network cameras: fire and smoke
detection, temperature detection, temperature difference detection, etc.
Before You Start
Add the thermal network camera to your device and make sure the camera is activated.
Steps
1. Go to Event Center → → Event Configuration → Thermal Event .
2. Select a camera.

3. Select an event type.

4. Turn on Enable.

5. Click Rule Settings to set the rule.

Table 13-10 Thermal Events

Event Name Event Description
Fire Detection An alarm would be triggered when fire is detected in the
arming area.
Temperature Detection An alarm would be triggered when the temperature exceeds
the threshold value.
Perimeter Protection Perimeter protection events include line crossing detection,
intrusion detection, region entrance detection, and region
exiting detection.
6. Click Arming Schedule to select an arming schedule type.

Note
If you set Arming Schedule as Custom, you can drag the cursor on time bar to set customized
arming schedule, or move the cursor on time bar and click to set specified time
schedule.
7. Click Linkage Method to set linkage methods.

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Table 13-11 Linkage Method Description

Linkage Method Description
Notify Surveillance The device can send an exception or alarm signal to the remote alarm
Center host when an event occurs. The alarm host refers to the PC installed
with client software (e.g., iVMS-4200, iVMS-5200).
Alarm Pop-Up Window When an alarm is triggered, the local monitor displays the alarm
pop-up window.
Buzzer When an alarm is detected, the buzzer will make an audible beep.
Send Email The system can send an email with alarm information to a user or
users when an alarm is detected.
Alarm Output The alarm output can be triggered by the alarm input, motion
detection, video tampering detection, face detection, line crossing
detection, and any all other events.
Record When an alarm is detected, the selected channel would record videos.

Note
Video recording schedule shall be enabled for the channel, otherwise
this linkage would be invalid. You can go to System → Storage
Management → Storage Schedule → Video Recording to configure
video recording schedule.

8. Click Save.

13.1.6 Alarm Input Event

Set the handling action of an external sensor alarm.
Steps
1. Go to Event Center → → Event Configuration → Alarm Input Event .
2. Select an alarm input name.

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Figure 13-5 Configure Alarm Input

Note
For example, Local<-1 represents the alarm input number at the device rear panel is 1.
3. Edit Alarm Name.
4. Set Alarm
Type. N.O
When contacts are in natural and off-power state, if two contacts are off, then they can be
called normal open.
N.C
When contacts are in natural and off-power state, if two contacts are conducted, then they can
be called normal closed.
5. Turn on Enable.
6. Optional: If you select Local<-1 in Step 2, select the processing method.
- Select Process Alarm Input, and then you can set the corresponding arming schedule,
linkage methods, etc.

Note
The operations below are all available when you select this processing method.
- Select Quick Disarming, and then linkage methods of all events will be disabled.
7. Click Configure to configure combined alarm.

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1) Select a channel.
2) Select combined alarm events such as motion detection and video tampering detection.
3) Click OK.
The combined alarm will be triggered when it receives alarms from both alarm input and events.
8. Click Arming Schedule to select an arming schedule type.

Note
If you set Arming Schedule as Custom, you can drag the cursor on time bar to set customized
arming schedule, or move the cursor on time bar and click to set specified time
schedule.
9. Click Linkage Method to set linkage methods.

Table 13-12 Linkage Method Description

Linkage Method Description
Notify Surveillance The device can send an exception or alarm signal to the remote alarm
Center host when an event occurs. The alarm host refers to the PC installed
with client software (e.g., iVMS-4200, iVMS-5200).
Alarm Pop-Up Window When an alarm is triggered, the local monitor displays the alarm
pop-up window.
Buzzer When an alarm is detected, the buzzer will make an audible beep.
Send Email The system can send an email with alarm information to a user or
users when an alarm is detected.
Alarm Output The alarm output can be triggered by the alarm input, motion
detection, video tampering detection, face detection, line crossing
detection, and any all other events.
Record When an alarm is detected, the selected channel would record videos.

Note
Video recording schedule shall be enabled for the channel, otherwise
this linkage would be invalid. You can go to System → Storage
Management → Storage Schedule → Video Recording to configure
video recording schedule.

10. Click Save.

13.1.7 Audio Analysis Event

Steps
1. Go to Event Center → → Event Configuration → Audio Analysis .

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2. Select a channel.
3. Select an event type.
4. Turn on Enable.
5. Click Rule Settings to set the rule.

Table 13-13 Audio Analysis Event

Event Name Event Description Rule Configuration
Audio Audio exception Sudden Increase of Sound Intensity Detection
Exception detection detects Detects a steep sound increase in the scene.
Detection abnormal sounds in
Sudden Decrease of Sound Intensity Detection
the scene, such as a
sudden increase/ Detects a steep sound drop in the scene.
decrease in sound Sensitivity
intensity. The higher the value is, the easier the detection alarm
can be triggered.
Sound Intensity Threshold
It can filter the sound in the environment. The louder
the environment sound is, the higher the value
should be. Adjust it according to the environment.
6. Click Arming Schedule to select an arming schedule type.

Note
If you set Arming Schedule as Custom, you can drag the cursor on time bar to set customized
arming schedule, or move the cursor on time bar and click to set specified time
schedule.
7. Click Linkage Method to set linkage methods.

Table 13-14 Linkage Method Description

Linkage Method Description
Notify Surveillance The device can send an exception or alarm signal to the remote alarm
Center host when an event occurs. The alarm host refers to the PC installed
with client software (e.g., iVMS-4200, iVMS-5200).
Alarm Pop-Up Window When an alarm is triggered, the local monitor displays the alarm
pop-up window.
Buzzer When an alarm is detected, the buzzer will make an audible beep.
Send Email The system can send an email with alarm information to a user or
users when an alarm is detected.

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Linkage Method Description

Alarm Output The alarm output can be triggered by the alarm input, motion
detection, video tampering detection, face detection, line crossing
detection, and any all other events.
Record When an alarm is detected, the selected channel would record
videos.

Note
Video recording schedule shall be enabled for the channel,
otherwise this linkage would be invalid. You can go to System →
Storage Management → Storage Schedule → Video Recording to
configure video recording schedule.

8. Click Save.

13.2 Linkage Configuration

Configure parameters for event linkages.
Steps
1. Go to Event Center → → Event Configuration → Linkage Configuration or System →
Event Configuration → → Event Configuration → Linkage Configuration.
2. Click Email to configure email parameters.

Table 13-15 Email Linkage

Item Description
Server Authentication Enable it if the SMTP server requires user authentication and
enter the user name and password accordingly.
SMTP Server The IP address of SMTP Server or host name (e.g., smtp.
263xmail.com).
SMTP Port The SMTP port. The default TCP/IP port used for SMTP is 25.
Enable SSL/TLS Enable SSL/TLS if the SMTP server has the requirement.
Sender The sender name.
Sender's Address The sender's address.
Select Receivers Select the receiver. Up to 3 receivers can be configured.
Attached Image Send email with attached alarm images.

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Item Description
Enable 3 Attached Images When a perimeter protection event is triggered, the device
for Perimeter Protection would send an email with 3 attached alarm images.
Interval The time interval for capturing the attached images.

Note
If you are using an Outlook email account, please set Email Type as Outlook, and click Help at
the right side to read the configuration instructions, then follow the steps on the interface to
complete the configuration.

Figure 13-6 Outlook Email Configuration

3. Click Audio Management to manage audio files for alarm linkage.

Note
There are 3 default audio files in the list which cannot be deleted. You can import audio files
from USB flash drive. The files shall in AAC or MP3 format, and each file size should be within 1
MB.
4. If you have connected IP speakers, click IP Speaker to import audio files in to the selected
IP speaker(s) for alarm linkage.

Note
●
This linkage action is only available for few event types.
●
The uploaded audio file shoud be in MP3, WAV, or ACC format, and the file size should be
less than 1 MB.
5. Click Alarm Output to set alarm output parameters.

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Note
●
Click the name of each alarm output to edit it.
●
The alarm output No. is the same as the one at the device rear panel. For example, Local->1
means the alarm out No. 1 at the device rear panel.
Delay
The alarm signal duration.
Alarm Status
Click Trigger to switch the status.
6. If you have connected audio and light cameras, click Camera Audio and Light Configuration
to configure the camera flashing light and camera speaker parameters for alarm linkage.

Note
This linkage action is only available for few event types.
7. If you have connected security control panels, click Security Control Panel to
configure parameters including IP address and port number.

13.3 Disarming Configuration

After a disarming template is configured, you can use the template to disarm channels in a batch.
The channels that have enabled Allow Disarming would not trigger the alarm linkage items
according the disarming template.
Steps
1. Go to Event Center → → Event Configuration → Linkage Configuration or System →
Event Configuration → → Event Configuration → Linkage Configuration.

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Figure 13-7 Disarming Configuration

2. Select channel(s) that are allowed for disarming.
3. Click Batch Schedule Configuration.
4. Turn onEnable.
5. Select Disarming Template. Only two types are available

Note
Currently, only two template types are available and each template parameters cannot configured.
6. Click OK.

13.4 Batch Configuration

The listed events and the corresponding linkage action of Notify Surveillance Center can be
enabled or disabled in batches through Event Center → → Event Configuration → Batch
Configuration or System → Event Configuration → → Event Configuration → Batch
Configuration. After an event is enabled, please click Go to Event Configuration to set rules.

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Figure 13-8 Batch Configuration

13.5 Event Search

You can search event files like videos and pictures according to the searching condition.
Steps
1. Go to Event Center → .

Figure 13-9 Event Search

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2. Specify detailed conditions, including event type, time, channel, etc.

3. Click Search.
The device will display the searching results of the selected channel(s).
What to do next
Select the items from the result list and export them for backup.

13.6 View Alarms

You can view real-time alarm videos and pictures, and play them back.
Steps
1. Go to Event Center → .
2. Click Real-Time Alarm.
3. Select the alarm from the list.

If there are too many alarms, click Filter to search and find the alarm.
4. Click Playback, and the alarm recording video would be played back.

5. View the alarm picture(s) at the right side. The number of available pictures would be listed.

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Chapter 14 Search and Backup

You can search files according to different searching conditions, including file type, event type, time,
tag, etc. The searching results can be exported to another device, such as a USB flash drive.
Before You Start
Ensure HDD is correctly installed and recording parameters are properly configured.
Steps
1. Go to Backup.

Figure 14-1 Search and Backup

2. Choose a searching method from at the left side as your desire, 7 types are supported.

Note
The searching conditions would vary according to the selected searching method.
3. Set the searching conditions.
4. Click Search.

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Figure 14-2 Searching Result

5. Optional: Perform the following operations.
1 Click to select a file.
2 Click to lock a file. After a file is locked, it will not be overwritten.
3 Click to export a file.
4 Use the tool bar at the top to filter results by channel.
5 Use the tool bar at the top to switch display effect.
6 Go to different result pages.
7 Expand or collapse the interface. After selecting a video from the result list, you would
be able to quickly play it back.
6. Insert a USB flash drive to the device for backup.
7. Export files to the USB flash drive.
- Select files(s) in the result list and click Export.
- Click Export All to export all the files.

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Chapter 15 AcuSearch
AcuSearch function firstly extracts pictures of human face or body from a video scene during live
view or playback, then compares the extracted picture with recorded videos, and eventually finds
out videos that contains the target.
Before You Start
Ensure your device or camera supports this function.
Steps
1. Go to System → Smart Settings → Algorithm Configuration → Algorithm Management
to enable AcuSearch algorithm.
- AI by Camera: The camera will perform the AcuSearch analysis.
- AI by NVR: The device will perform the AcuSearch analysis, and engine resource is
required for analysis.
2. Go to Live View or Playback, and click at the lower-left corner during video playing.

Note
●
If targets are hard to find during playback, it is recommended to use Smart Search ( )
to find scenes that contain targets.
●
Human face and body would be framed with different colors.
●
After clicking , you can also drag the cursor on the image to manually frame a target,
or manually adjust the frame area.
3. Click of the selected target.

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Figure 15-1 AcuSearch

If compared videos are found, the device will redirect to AcuSearch interface.
4. View searching results.

Figure 15-2 AcuSearch Result

5. Optional: If the results are not desired, you can adjust parameters like Time Range, Channel, or
Similarity to search again.
6. Optional: Select an item from the result list, and its corresponding video would be played back
at the right side and be marked with red color. You can click the icons at the tool bar to
perform functions.

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Chapter 16 Smart Settings

16.1 Algorithm Management

Algorithms are used for device engines to analyze different smart functions. Smart function would be
usable after allocating the corresponding algorithm to an engine.
Go to System → Event Configuration → Event Configuration → Smart Settings → Algorithm
Management or Event Center → Event Configuration → Smart Settings → Algorithm
Management. The available algorithms would be listed, and you can click the required algorithm
to link engine(s).
For certain models that support AcuSearch algorithm, you can choose the camera (AI by Camera) or
NVR (AI by NVR) to run AcuSearch algorithm.

16.2 Engine Status

You can view the engine status, including running status, temperature and algorithm name.
Go to System → Event Configuration → Event Configuration → Smart Settings → Engine Status
or Event Center → Event Configuration → Smart Settings → Engine Status. If you need to switch
the algorithm, refer to Algorithm Management .

16.3 Task Plan Management

You can view the task status in task configuration. Smart analysis results are used for filtering the
pictures when searching interested human body and vehicle pictures.
Go to System → Event Configuration → Event Configuration → Smart Settings → Task Plan
Management or Event Center → Event Configuration → Smart Settings → Task Plan
Management. For Non-Real-Time Target Comparison, you can view the progress of each day.
Task status mainly includes 3 conditions: Disabled, Waiting, and
Enabled. Disabled
No analysis task is enabled on the camera.
Waiting
The analysis task of the camera is enabled. Device is waiting to analyze data.
Enabled
The analysis task of the camera is enabled and device is analyzing data of the camera.

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16.4 List library Management

List library is mainly used for target picture storage and target comparison. Strangers library is
used to store pictures for strangers, and it cannot be deleted.

16.4.1 Add a List Library

Steps
1. Go to System → Event Configuration → Event Configuration → Data Archive → List Library or
Event Center → Event Configuration → Data Archive → List Library.
2. Click Add.

3. Enter the library name.

4. Click Confirm.

Note
●
After a list library, you can move the cursor on the library to edit or delete it.
●
You can click Delete in Batch to delete selected libraries, or clear all pictures in the
selected libraries.

16.4.2 Upload Face Pictures to the Library

Target picture comparison is based on target pictures in the library. You can upload a single target
picture or import multiple target pictures to the library.
Before You Start
●
Ensure the picture format is JPEG or JPG.
●
Import all pictures to a backup device in advance.
Steps
1. Double click a list library.

2. Optional: Click Custom Tag to add tags to pictures. The tag can be edit as your desire,
for example, personal information, organization, position, etc.
3. Click Add or Import.

4. Import picture(s).
Add
- : Click to upload a picture at a time. If the picture has multiple targets, you have
to pick one from them.
- Import: Multiple pictures can be imported at a time. The device will use the file name as its
picture name and leave other attributes empty, or import picture files by specified rules. If
a picture has multiple targets in the image, the device will choose the target at the center
by default.
5. Optional: Perform the following operations.

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Delete Pictures ●
Select a picture and delete it.
from the Library ●
Select pictures and click Delete in Batch to delete the
select ones.
Search Pictures in the
Library Click at the tool bar to search pictures.
Copy Pictures
Select pictures and click Copy to to copy the uploaded pictures
to Another
of the current library to another library.
Library
Edit Pictures Click the picture name, and edit its attributes.
Export Pictures Select pictures, and click Export to export them to a USB flash
drive.

16.5 Self-Learning Settings

Self-learning technology optimizes algorithm accuracy and requires minimum manual
intervention from users. When self-learning function is enabled, the device would automatically
collect false alarm materials, and use the collected materials to constantly train and optimize the
corresponding algorithm.
Go to System → Event Configuration → Event Configuration → Smart Settings → Algorithm
Management or Event Center → Event Configuration → Smart Settings → Algorithm
Management to enable Self-Learning algorithm.

Note
●
Only certain models support this function.
●
Currently, self-learning function can only be adopted for perimeter protection events.
●
If your device only has one engine, AI by NVR has to be disabled and the camera should
perform the analysis of detection targets. If your device only has two or more engines, you can
enable AI by NVR and use one engine for the analysis of detection targets, then use another
engine to run the self-learning algorithm.

16.5.1 Self-Learning Task Management

After self-learning algorithm is running, the self-learning task should be enabled as well.
Go to System → Event Configuration → Event Configuration → Self-Learning → Task Management
or Event Center → Event Configuration → Self-Learning → Task Management to enable the task.
The available task would be listed, and you can view task status and progress bar. It would take a
long time for the material collection.
When the task is completed, self-learning algorithm would be updated automatically. You can click
Auto Update Config to set Update Time.

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Note
●
When the self-learning algorithm would be unavailable for perimeter protection events
when the algorithm is updating.
●
Force Training is only used for the technical support.

16.5.2 Model Management

You can set the self-learning algorithm model version according to your requirement.
Go to System → Event Configuration → Event Configuration → Self-Learning → Model
Management or Event Center → Event Configuration → Self-Learning → Model Management to
set the model version.
Restore to Previous Version
Restore the model to the version before this one.
Restore to Default Version
Restore the model to the factory default version.

16.5.3 Smart Status

You can view the self-learning algorithm performance status of each channel in System →
Event Configuration → Event Configuration → Self-Learning → Smart Status or Event Center
→ Event Configuration → Self-Learning → Smart Status.

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Chapter 17 Application Center

17.1 Human and Vehicle Detection

The human and vehicle information will be displayed for the selected channel at real-time.
Human and vehicle detection should be configured in advance. Go to Event Center → to
configure.

Figure 17-1 Human and Vehicle Detection

Table 17-1 Human and Vehicle Detection

Description
No. Description
1 Right-click shortcut menu.
2 Human and vehicle detection settings. You can set the
layout, comparison succeeded prompt, and resource
channels.
3 Enter/exit full screen.

17.2 Person Check-In

After check-in tasks are added, you can view the live check-in information and search check-in
results.

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17.2.1 Add Check-In Task

Before starting person check-in, the corresponding task should be properly configured.
Before You Start
●
A camera for person check-in is properly connected.
●
Go to System → Smart Settings → Algorithm Configuration → Algorithm Management
. Allocate Target Recognition to at least one engine.
●
The list library for check-in comparison is properly configured. Refer to Add a List Library
for details.
Steps
1. Click Person Check-In .

2. Right click to display the menu at left side.

3. Click .
4. Click Add.

Figure 17-2 Add Check-In Task

5. Set Task.
One-Time
The task will be used for one time.
Repeat
The task will be used and repeated for several times.
6. Configure other parameters, including Task Name, Check-In Time, Recognition Channel, etc.
7. Click Confirm.

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17.2.2 Search Check-In Records

After check-in tasks are configured, you can search the records by day or month.
Before You Start
Ensure check-in tasks are configured.
Steps
1. Go to Person Check-In .

2. Right click to display the menu at the left side.

3. Click .

Figure 17-3 Search Check-In Records

4. Set time.
5. Click Search.

17.3 Statistic Report

You can view reports of people counting and heat map.

Table 17-2 Statistic Report Introduction

Function Icon Condition Description
Name
People ●
The function must bePeople counting calculates the
Counting supported by the connected IP number of people entering or
camera. For example, a people leaving a certain configured
counting area and creates daily/weekly/
monthly/annual reports for
analysis.

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Function Icon Condition Description

Name
camera is connected to your
device.
●
Camera statistic data can
be stored to the device
HDD.
Heat Map ●
The function must be Heat map is a graphical
supported by the connected IP representation of data. The
camera. heat map function is used to
●
Camera statistic data can analyze how many people
be stored to the device visited and stayed in a specific
HDD. area.

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Chapter 18 System Parameter Settings

System parameters include device name, region, time, lock screen time, language, etc.
Go to System → System Settings → System Configuration to configure parameter.

Table 18-1 Parameter Description

Type Parameter Name Description
Basic Info Lock Screen Time The screen would be locked when the cursor is not
moving for the specified time.
Live View After the screen is locked, the device would play the live
Permission on image of cameras that have this permission.
Lock Screen
Region & Time Time Zone Lock The admin password is required for this operation. After
Configuration Time Zone is locked, the device time zone information
cannot be remotely changed from other platforms or
interfaces, such as the web interface via web browser.
You can only lock or unlock Time Zone through local GUI
interface.
Time Sync Mode ●
NTP Time Sync: You can select NTP Time Sync and
configure NTP Server, NTP Server Port, NTP Client
Port, and Interval. Interval is the time interval
between two synchronizing actions within the NTP
server. If the device is connected to a public
network, you should use a NTP server that has a
time synchronization function, such as the listed
server addresses for selection. If the device is set in a
customized network, NTP software can be used to
establish a NTP server for time synchronization.
●
Manual Time Sync: Manually set the system time.
●
Hik-Connect Server Time Sync: The device will
sync time with Hik-Connect instead of NTP server.
●
Guarding Vision Server Time Sync:The device will
sync time with Guarding Vision instead of NTP server.
DST DST (daylight saving time) refers to the period of the
year when clocks are moved one period ahead. In some
areas worldwide, this has the effect of creating more
sunlit hours in the evening during months when the
weather is the warmest.

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Type Parameter Name Description

We advance our clocks ahead a certain period (depends
on the DST bias you set) at the beginning of DST, and
move them back the same period when we return to
standard time (ST).
Menu Output Auxiliary Port When two or more monitors are connected to rear
Auto-Switch panel, one of the them may become the auxiliary output
that cannot enter main menu. Images at the auxiliary
output windows will be automatically switched to next
ones according to the interval.
Channel-Zero - Channel-zero, known as virtual channel, can show live
images of all channels of the device, which saves
bandwidth for transmission.
RS-232 Usage Console
After connecting it to PC with a convertor, PC can set
the device parameters.
Transparent Channel
It is directly connected to a serial device. PC can
remotely access the serial device through network.

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Chapter 19 Hot Spare Device Backup

Video recorders can form an N+M hot spare system. The system consists of several working video
recorders and at least one hot spare video recorder. When a working video recorder fails, the hot
spare video recorder would switch into operation, which increases the reliability of the system. A
bidirectional connection shown in the figure below is required to be built between hot spare video
recorder(s) and working video recorders.

Figure 19-1 Build a Hot Spare System

Note
●
Up to 32 working devices and 32 hot spare devices are allowed.
●
It is recommended to use all devices in a same model for compatibility. Contact your dealer
for details of models that support the hot spare function.
●
Only certain models support this function.

19.1 Set Working Device

Steps
1. Go to System → System Management → N+M Hot Spare .
2. Set Working Mode as Normal Mode.
3. Turn on Enable.
4. Click Save.
5. Optional: View Hot Spare Device IP Address and Hot Spare Device Working Status.

19.2 Set Hot Spare Device

Hot spare device will take over working device tasks when working device fails.
Steps
1. Go to System → System Management → N+M Hot Spare .

2. Set Working Mode as Hot Spare Mode.

3. Click Save. Your device will restart automatically.

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Note
●
The camera connection will be disabled when the device works in hot spare mode.
●
It is highly recommended to restore the device defaults after switching the work mode of
hot spare devices to normal mode to ensure the normal operation afterwards.
4. Go to System → System Management → N+M Hot Spare again.
5. Add working devices to the hot spare system.
6. Add hot spare devices to the hot spare system.
7. Click Save.

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Chapter 20 Configure Exception Event

Exception events can be configured to take the event hint in the live view interface and trigger alarm
output and linkage actions.
Steps
1. Go to System → System Settings → Exception .

Figure 20-1 Exception Event Configuration

2. Select exception type.
3. Configure the linkage methods.

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Table 20-1 Linkage Description

Linkage Method Description
Notify Surveillance The device can send an exception or alarm signal to the remote alarm
Center host when an event occurs. The alarm host refers to the PC installed
with client software (e.g., iVMS-4200, iVMS-5200).
Buzzer When an alarm is detected, the buzzer will make an audible beep.
Send Email The system can send an email with alarm information to a user or
users when an alarm is detected.
Alarm Output The alarm output can be triggered by the alarm input, motion
detection, video tampering detection, face detection, line crossing
detection, and any all other events.

Note
When exception events occur, at the upper-right corner would notify, and you can click to
view.
4. Click Save.

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Chapter 21 View System Info

Go to System → System Maintenance → Running Info → System Info to view the system
information, including video recording information, HDD information, network information,
stream information of live view or video playback, time sync diagnosis information, etc.
If device exception occurs, for example, when time sync exception occurs and the RTC (coin/button
cell) battery is out of power, it may affect the video recording or playback, please resolve the
exception as soon as possible.

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Chapter 22 System Maintenance

System maintenance functions include log search, schedule reboot, upgrade, etc.

22.1 Schedule Reboot

The device will automatically restart according to the schedule.
Go to System → System Maintenance → Maintenance → Schedule Reboot to enable the
function, and set the reboot schedule.

22.2 Upgrade Device

The device system can be upgraded with a local USB flash drive, remote FTP server, etc.
Go to System → System Maintenance → Maintenance → Upgrade to upgrade your device.

22.3 Backup and Restore

Go to System → System Maintenance → Maintenance → Backup and Restore to restore or back
up system parameters.
Import/Export Configuration File
The device configuration files can be exported to a local device for backup, and the
configuration files of one device can be imported to multiple devices if they are to be
configured with the same parameters.
Simple Restore
Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU,
NIC working mode, default route, server port, etc.) and user account parameters, to the factory
default settings.
Factory Defaults
Restore all parameters to the factory default settings.
Restore to Inactive
Restore the device to the inactive status, and leave all settings unchanged except restoring user
accounts.

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22.4 Log Info

Go to System → System Maintenance → Maintenance → Log to search and export log
information.
Expired Time Settings
When the log disk is full, logs that exceed the period will be overwritten.

22.5 Configure Log Server

You can upload system logs to the server for backup.
Steps
1. Go to System → CX → System Settings → Network → Network → Log Server .

2. Turn on Enable.

3. Set Upload Time, Server IP Address, and Port.

4. Optional: Click Test to test if parameters are valid.

5. Click Save.

22.6 Maintenance Tools

Multiple tools are provided for system maintenance, such as S. M. A. R. T. detection and bad
sector detection.
Before You Start
Ensure HDD is properly installed.
Steps
1. Go to System → System Maintenance → Maintenance → Maintenance Tools .

2. Select tools according to your requirement.

Table 22-1 Tool Description

Tool Name Description
Network Data Network data monitoring is the process of reviewing, analyzing and
Monitoring managing network data for any abnormality or process that can
affect network performance, availability, or security.
Network Packet Capture Ping
The ping test is used to detect whether the destination IP
address is reachable.
NIC Packet Capture

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Tool Name Description

After the recorder accessing network, you can use USB flash
drive to capture and export network packet.
HDD Status Detection You can view the health status of a 4 TB to 8 TB Seagate HDD that
generated after October 1, 2017. Use this function to help
troubleshoot HDD problems. Health Detection shows a more
detailed HDD status than the S.M.A.R.T. function.
S.M.A.R.T. Detection S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) are
HDD monitoring systems to detect various reliability indicators in the
hopes of anticipating failures.
Bad Sector Detection When an HDD contains too many bad sectors, it is recommended to
replaced the HDD, otherwise files in the HDD may be lost.
HDD Clone Cope the data in HDD to another one through eSATA interface.

Note
It is recommended to use maintenance tools with the help of technical support.

22.7 Soft Power Off Configuration

Soft power off function is only available for devices with POWER-AC (AC power exception),
POWER- UPS (UPS exceptioin), and POWER-UPSL (UPS low power) alarm outputs (at the real
panel). The device can receive and record these alarms. When both POWER-AC and POWER-UPSL
alarms are triggered, the device will automatically be powered off according to the preset time.
When either POWER-AC or POWER-UPSL alarm is not triggered, the device will automatically be
powered on.
Steps
1. Go to System → System Maintenance → Maintenance → Soft Power Off Configuration.

Figure 22-1 Soft Power Off Configuration

2. Set Power Off Time. The device would automatically power off after the preset time
when corresponding alarms are triggered.
3. Click Save.

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Example
For example, if Power Off Time is set as 1min, when both POWER-AC (AC power exception) and
POWER-UPSL (UPS low power) alarms are triggered, the device would automatically power off
after 1 minute.

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Chapter 23 Security Management

23.1 Address Filter

The address filter decides whether to allow or forbid specific IP/MAC address to get access to your
device.
Before You Start
Log in with the admin account.
Steps
1. Go to System → System Maintenance → Security Management → Address Filter .
2. Turn on Enable.
3. Set Filtering Type. Choose to filter by IP address or MAC Address.
4. Set Restriction Type. The device mechanism will allow or forbid specific IP/MAC address to
get access to your device.
5. Optional: Set Restriction List. You can add, edit or delete address.
6. Click Save.

23.2 Stream Encryption

After enabling stream encryption, encryption key would be required for remote live view, remote
playback, and the downloaded videos.
Steps
1. Go to System → System Maintenance → Security Management → Stream Encryption .

2. Turn on Enable.

3. Set Encryption Key.

Note
The stream encryption key is synchronized with the Hik-Connect service verification code. After
enabling the encryption code, the Hik-Connect stream will be forcedly encrypted.
4. Click Save.

23.3 Select TLS Version

TLS settings will be effective for HTTP(s) and enhanced SDK service. It provides more secure
stream transmission service. Go to System → System Maintenance → Security Management →
TLS to select TLS version.

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Chapter 24 Appendix

24.1 List of Applicable Power Adapter

Only use power adapters listed below.

Power Adapter Model Specifications Manufacturer

ADS-26FSG-12 12024EPG 12 V, 2 A Shenzhen Honor Electronic Co.,
Ltd.
MSA-Z3330IC12.0-48W-Q 12 V, 3.33 A Moso Power Supply
Technology Co., Ltd.
MSA-C1500IC12.0-18P-DE 12 V, 1.5 A 0000201935 MOSO Technology
Co., Ltd.
ADS-25FSG-12 12018GPG CE, 100 to 240 VAC, 12 V, 1.5 A, 0000200174 Shenzhen Honor
18 W, Φ5.5 × 2.1 × 10 Electronic Co., Ltd.
MSA-C1500IC12.0-18P-US 12 V, 1.5 A 0000201935 MOSO Technology
Co., Ltd.
TS-A018-120015AD 100 to 240 VAC, 12 V, 1.5 A, 18 0000200878 Shenzhen Transin
W, Φ5.5 × 2.1 × 10 Technologies Co., Ltd.
MSA-C2000IC12.0-24P-DE 12 V, 2 A 0000201935 MOSO Technology
Co., Ltd.
ADS-24S-12 1224GPG CE, 100 to 240 VAC, 12 V, 2 A, 0000200174 Shenzhen Honor
24 W, Φ2.1 Electronic Co., Ltd.
MSA-C2000IC12.0-24P-US US, 12 V, 2 A 0000201935 MOSO Technology
Co., Ltd.
ADS-26FSG-12 12024EPCU US, 12 V, 2 A 0000200174 Shenzhen Honor
Electronic Co., Ltd.
KPL-040F-VI 12 V, 3.33 A, 40 W 0000203078 Channel Well
Technology Co., Ltd.
MSA-Z3330IC12.0-48W-Q 12 V, 3.33 A 0000201935 MOSO Technology
Co., Ltd.
MSP-Z1360IC48.0-65W 48 V, 1.36 A 0000201935 MOSO Technology
Co., Ltd.
KPL-050S-II 48 V, 1.04 A 0000203078 Channel Well
Technology Co., Ltd.

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24.2 Glossary
Dual-Stream
Dual-stream is a technology used to record high resolution video locally while transmitting a
lower resolution stream over the network. The two streams are generated by the DVR, with the
main stream having a maximum resolution of 1080P and the sub-stream having a maximum
resolution of CIF.
DVR
Acronym for Digital Video Recorder. A DVR is device that is able to accept video signals from
analog cameras, compress the signal and store it on its hard drives.
HDD
Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on platters
with magnetic surfaces.
DHCP
Dynamic Host Configuration Protocol (DHCP) is a network application protocol used by devices
(DHCP clients) to obtain configuration information for operation in an Internet Protocol
network.
HTTP
Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext request and
information between servers and browsers over a network.
PPPoE
PPPoE, Point-to-Point Protocol over Ethernet, is a network protocol for encapsulating Point-to-
Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with ADSL services where
individual users connect to the ADSL transceiver (modem) over Ethernet and in plain Metro
Ethernet networks.
DDNS
Dynamic DNS is a method, protocol, or network service that provides the capability for a
networked device, such as a router or computer system using the Internet Protocol Suite, to
notify a domain name server to change, in real time (ad-hoc) the active DNS configuration of its
configured hostnames, addresses or other information stored in DNS.
Hybrid DVR
A hybrid DVR is a combination of a DVR and NVR.
NTP
Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of
computers over a network.
NTSC

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Acronym for National Television System Committee. NTSC is an analog television standard used
in such countries as the United States and Japan. Each frame of an NTSC signal contains 525
scan lines at 60Hz.
NVR
Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for
centralized management and storage for IP cameras, IP Domes and other DVRs.
PAL
Acronym for Phase Alternating Line. PAL is also another video standard used in broadcast
televisions systems in large parts of the world. PAL signal contains 625 scan lines at 50Hz.
PTZ
Acronym for Pan, Tilt, Zoom. PTZ cameras are motor driven systems that allow the camera to
pan left and right, tilt up and down and zoom in and out.
USB
Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices
to a host computer.

24.3 Frequently Asked Questions

24.3.1 Why is there a part of channels displaying “No Resource” or turning

black screen in multi-screen live view?

Reason
1. Sub-stream resolution or bitrate settings is inappropriate.
2. Connecting sub-stream failed.

Solution
1. Go to Camera → Video Parameters → Sub-Stream . Select the channel, and turn down the
resolution and max. bitrate (resolution shall be less than 720p, max. bitrate shall be less
than 2048 Kbps).

Note
If your video recorder notifies not support this function, you can log in to the camera, and
adjust video parameters via web browser.
2. Properly set the sub-stream resolution and max. bitrate (resolution shall be less than 720p,
max. bitrate shall be less than 2048 Kbps), then delete the channel and add it back again.

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24.3.2 Why is the video recorder notifying risky password after a network
camera is added?

Reason
The camera password is too weak.
Solution
Change the camera password.

Warning
We highly recommend you create a strong password of your own choosing (Using a minimum of 8
characters, including at least three of the following categories: upper case letters, lower case
letters, numbers, and special characters.) in order to increase the security of your product. And we
recommend you reset your password regularly, especially in the high security system, resetting
the password monthly or weekly can better protect your product.

24.3.3 Why is the video recorder notifying the stream type is not supported?

Reason
The camera encoding format mismatches with the video recorder.
Solution
If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/
MJPEG, change the camera encoding format to the same as video recorder.

24.3.4 How to confirm the video recorder is using H.265 to record video?

Solution
Check if the encoding type at live view toolbar is H.265.

24.3.5 Why is the video recorder notifying IP conflict?

Reason
The video recorder uses the same IP address as other devices.
Solution
Change the IP address of video recorder. Ensure it is not the same as other devices.

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24.3.6 Why is image getting stuck when playing back by single or multi-
channel cameras?

Reason
HDD read/write exception.
Solution
Export the video, and play it with other devices. If it plays normally on other device, change your
HDD, and try again.

24.3.7 Why is the device not able to control PTZ camera via coaxitron?

Reason
1. The camera does not support coaxitron.
2. The coaxitron protocol is incorrect.
3. The signal is affected by video optical transceiver.

Solution
1. Ensure the video input signal is HDTVI, and the camera supports coaxitron.
2. Ensure coaxitron protocol parameters are correct, such as baud rate and address.
3. Remove the video optical transceiver, and try again.

24.3.8 Why does the PTZ seem unresponsive via RS-485?

Reason
1. The RS-485 cable is not properly connected.
2. The RS-485 interface is broken.
3. The control protocol is not correct.

Solution
1. Check if RS-485 cable is properly connected.
2. Change RS-485 interface, and try again.
3. Ensure control protocol is Pelco.

24.3.9 Why is the video sound quality not good?

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Reason
1. The audio input device does not have a good effect in sound collection.
2. Interference in transmission.
3. The audio parameter is not properly set.

Solution
1. Check if the audio input device is working properly. You can change another audio input
device, and try again.
2. Check the audio transmission line. Ensure all lines are well connected or welded, and there is
no electromagnetic interference.
3. Adjust the audio volume according to the environment and audio input device.

24.4 Notification for Corrosive Gas

In non-data center room, the corrosive gas concentration limit is recommended to meet the
requirements of the chemical active substance 3C2 level in IEC 60721-3-3:2002.

Table 24-1 Corrosive Gas Concentration Limit

Corrosive Gas Category Average Value (mg/m3) Max. Value (mg/m3)
SO2 (Sulfur Dioxide) 0.3 1.0
H2S (Hydrogen Sulfide) 0.1 0.5
Cl2 (Chlorine) 0.1 0.3
HCl (Hydrogen Chloride) 0.1 0.5
HF (Hydrogen Fluoride) 0.01 0.03
NH3 (Ammonia) 1.0 3.0
O3 (Ozone) 0.05 0.1
NOX (Nitrogen Oxides) 0.5 1.0

Note
●
The average values in the table above are typical control limits for corrosive gases in the
machine room environment. In general, it is not recommended that the concentration of
corrosive gases exceed the average value.
●
The maximum value refers to the limit or peak value. The duration for the corrosive
gas concentration to reach the maximum value should not exceed 30 minutes per day.

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Table 24-2 Common Categories and Sources of Corrosive Gases

Category Primary Sources
H2S (Hydrogen Sulfide) Geothermal emissions, microbial activity, oil manufacturing,
wood corrosion, wastewater treatment, etc.
SO2 (Sulfur Dioxide), SO3 (Sulfur Coal combustion, petroleum products, automobile exhaust,
Trioxide) smelting ore, sulfuric acid manufacturing, tobacco combustion,
etc.
S (Sulfur) Foundry shops, sulfur manufacturing, etc.
HF (Hydrogen Fluoride) Fertilizer manufacturing, aluminum manufacturing, ceramic
manufacturing, steel manufacturing, electronic equipment
manufacturing, mineral combustion, etc.
NOX (Nitrogen Oxides) Automobile exhaust, oil combustion, microbial activity, chemical
industry, etc.
NH3 (Ammonia) Microbial activity, sewage, fertilizer manufacturing, geothermal
emissions, etc.
CO (Carbon Monoxide) Combustion, automobile exhaust, microbial activity, tree decay,
etc.
Cl2 (Chlorine), ClO2 (Chlorine Chlorine manufacturing, aluminum manufacturing, zinc
Dioxide) manufacturing, waste decomposition, etc.
HCl (Hydrogen Chloride) Automobile exhaust, combustion, forest fires, marine process
polymer combustion, etc.
HBr (Hydrobromic Acid), HI Automobile exhaust, etc.
(Hydroiodic Acid)
O3 (Ozone) Atmospheric optical processes (mostly including nitric oxide and
hydrogen peroxide), etc.
CnHn (Alkane) Automobile exhaust, tobacco burning, animal waste, sewage,
tree decay, etc.

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