MINISTRY OF ARTS AND CULTURE

COMMITTEE OF INQUIRY
FINAL REPORT

ALLEGATIONS REGARDING THE

ALLOCATION OF HADJ 2025
VISAS BY THE ISLAMIC
CULTURAL CENTRE TRUST
FUND (ICCTF)

09 September 2025
 Committee of Inquiry/ICCTF

EXECUTIVE SUMMARY

This report is the outcome of the investigation carried out by the Committee
of Inquiry set up by the Ministry of Arts and Culture on 14 May 2025
following serious allegations regarding the fraudulent acquisition of Hadj
2025 visas by five individuals at the Islamic Cultural Centre Trust Fund
(ICCTF).

The objective of this inquiry was to undertake a comprehensive and

impartial investigation into the matter. At the 21st Cabinet Meeting held on
23 May 2025, Cabinet took note of an ongoing inquiry on alleged
malpractices at the ICCTF and at the 30th Cabinet Meeting held on 18
July 2025, Cabinet took note of the said inquiry initiated at the ICCTF
following report of alleged fraud cases.

In addition to the initial five (5) cases, the investigation also included thirty-
two (32) other similar cases reported on social media and by the Staff of the
ICCTF.

The methodologies adopted by the Committee were documentation of

procedures and processes for the issuance of Hadj 2025 visas, gathering of
information from all concerned stakeholders and examination of records and
documents received during the inquiry.

During the investigation, the following were observed: -

• There were no clear demarcation of the duties and responsibilities of

the personnel of the ICCTF for the registration, selection and
processing of applications of Hadj visas.

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• There was no control mechanism at the ICCTF to ensure that the

selection of Hadjis was done in a fair manner. There are tampering of
Pilgrim Registration Forms, Hadj Confirmation Forms and Hadj
Confirmation Cards/Purple Cards.

• Clear indication of malpractices and fraudulent cases in the issuance

of Hadj 2025 visas by the ICCTF were also noted.

On the basis of observations made during the inquiry, the report

contained a list of recommendations which should be adhered to, for the
smooth running of the ICCTF according to its mandate.

As an institution mandated to oversee all arrangements relating to the

Hadj pilgrimage, the ICCTF plays a critical role in ensuring that the
process is conducted in a transparent, equitable and orderly manner in
line with the established procedures. The integrity of the Hadj registration
and visa allocation is of utmost importance, given the religious aspect
and the national significance of the Hadj pilgrimage.

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 Committee of Inquiry/ICCTF

1.0 INTRODUCTION

Pursuant to serious allegations regarding the fraudulent acquisition

of Hadj visas by five individuals (hereinafter referred to as ‘’the five
Hadjis’’), for Hadj 2025, a Committee of Inquiry (hereinafter referred
to as “the Committee”) was constituted to undertake a
comprehensive and impartial investigation into the matter.

2.0 PURPOSE

The purpose of the Committee was mainly to investigate and report

on the circumstances surrounding the alleged fraudulent acquisition

of Hadj visas by the said individuals, identify any breaches of

procedures, rules, or applicable laws, and recommend appropriate

actions.

3.0 COMPOSITION

The Committee of Inquiry was set up on 14 May 2025 as follows:

• Mrs K. Jugroo, Deputy Permanent Secretary as Chairperson

• Mr S. Joomrattun, Assistant Manager, Internal Control as
Member
• Mrs A. Sahebally-Jauhangeer, Principal Culture Officer as
Member
• Ms H. Panchoo, Office Management Assistant as Secretary

Additional technical or legal advisors may be co-opted as required.

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 Committee of Inquiry/ICCTF

4.0 TERMS OF REFERENCE

The Terms of Reference of the Committee were to:

(a) Determine whether the five Hadjis obtained their Hadj visas
through fraudulent, irregular, or unfair means;

(b) Examine the procedures and processes in place for the

issuance of Hadj visas and assess their integrity and
effectiveness;

(c) Identify any individuals, officials, or third parties who may have
facilitated or benefited from any wrongdoing;

(d) Determine whether any public officer, agency, or religious

institution acted in breach of their duty or responsibility;

(e) Recommend corrective, disciplinary, or legal actions against

any person or entity found to have acted improperly; and

(f) Suggest measures to prevent recurrence of such incidents in

the future.

5.0 SCOPE

In accordance with the Terms of Reference, the Committee shall

have the authority to:

(a) Request and examine relevant documents, records and

communications;

(b) Summon and interview witnesses, including the five Hadjis,

officials involved in the visa issuance process, and any
relevant parties;

(c) Engage with officials from relevant governmental, religious and

foreign institutions;

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 Committee of Inquiry/ICCTF

(d) Collaborate with foreign consular services or authorities if

necessary; and

(e) Access any other information deemed relevant to the inquiry.

In line with Para 4 (c) above and in view of other alleged cases of
fraudulent acquisition of Hadj 2025 visas reported on social media
and by Staff of the ICCTF, namely Mr Boodhoo, Hadj Programme
Officer and Mr Toofany, Driver (on Contract), investigation was
carried out on 32 additional Hadj visas issued for Hadj 2025.

The investigation carried out by the Committee focused mainly

on:

(a) the procedures followed by the ICCTF for the selection of

Hadjis for Hadj 2025;

(b) identifying major shortcomings in the procedures; and

(c) submitting recommendations to avoid the recurrence of such

shortcomings in the future.

Note: It was quite difficult for the Committee to retrieve information

from the ICCTF in respect of records for Hadj 2025 kept
thereat. Not all information sought by the Committee was
obtained from the said Fund even after reiterated requests.

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 Committee of Inquiry/ICCTF

6.0 BACKGROUND

Hadj, the fifth pillar of Islam, is the pilgrimage to the holy City of
Makkah (Mecca) in Saudi Arabia, which every Muslim, who is
physically and financially capable, is required to perform at least once
in his lifetime. Performing Hadj is not only a journey but an act of
worship that has to be followed as per Islamic scriptures in the Holy
Quran (Chapter 3 Verse 97).

The ICCTF, operating under the aegis of the Ministry of Arts and
Culture, acts as a facilitator for the annual Hadj pilgrimage. Section
4(h) of the ICCTF Act 46 of 1989 provides that one of the objects of
the Fund shall be to deal with matters relating to the organising,
facilitating, monitoring and supervision of Islamic pilgrimage to the
holy places.

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7.0 METHODOLOGY

The methodologies adopted for the inquiry were as follows:

• Documentation of the procedures and processes for the

issuance of Hadj 2025 visas;
• Interview of Personnel/Service Providers/Trainee of the ICCTF;
• Interview of Board Members (3);
• Interview of Representative of the Ministry on the Board of the
ICCTF;
• Interview of Hadjis or their Representatives (17);
• Interview of Representatives of Hadj Operators (11);
• WhatsApp Call to Mr Yaaseen Hansrod, First Secretary at the
Mauritian Embassy in the Kingdom of Saudi Arabia;
• Interview of Hon. Muhammad Reza Cassam Uteem, Minister of
Labour and Industrial Relations;
• Site visits to the ICCTF;
• Verification of records at the ICCTF pertaining to registration of
Hadjis and organization of Hadj 2025; and
• Documentation and analysis of information collected during
interviews and site visits

The Committee interviewed the following key stakeholders: -

• Personnel of the ICCTF

(i) Mr Abdool Azize Owasil, Director;
(ii) Mr Mohamad Ally E Moortooza Boodhoo, Hadj Programme
Officer;
(iii) Mr Abdool Gaffoor Kassim, Secretary/Treasurer;
(iv) Mr Mehaad Gounjaria, Clerk/Word Processing Operator;

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 Committee of Inquiry/ICCTF

(v) Mrs Shamimah Jawaheer Kurreembokus, Receptionist/Typist;

and
(vi) Mr Riad Sherif Toofany, Driver (on Contract)

• Service Providers at the ICCTF

(i) Mr Mohammad Raffick Kurmally, Service Provider; and
(ii) Mr Muhammad Irfaan Mansoor, IT Officer (Trainee)

• Board Members who made a request to meet the

Committee:

(i) Mr Mamade Feizal Dil Hossain (Former Board Member);

(ii) Mr Muhmud Farouk Barahim (Former Board Member); and
(iii) Mr Bashir Nuckchady

• Hadjis
•

The following thirty-seven (37) concerned Hadjis were called for a

meeting with the members of the Committee of Inquiry to investigate
alleged malpractices regarding the issue of Hadj 2025 visas:
•

SN Name of Hadjis Remarks SN Name of Hadjis Remarks

1 Ms Nawsheen Attended 20 Mr Idris Bocus Represented
Baichoo meeting by Mr M.
Bocus (son)
2 Ms Bibi Yushreen Attended 21 Mrs Beebee Represented
Nissaah Baichoo meeting Twayyebah Bocus by Mr M.
Bocus (son)
3 Ms Wajihah Jokoo Letter 22 Mr Mohammad Represented
undelivered Irfanally Fatadin by Mr M.
Bocus
(nephew)
4 Ms Waheda Letter 23 Mrs Beebee Fazila Represented
Maudarbocus undelivered Fatadin by Mr M.
Bocus
(nephew)
5 Mr Mahmad Attended 24 Mrs Bibi Attended
Sabeer Jaulim meeting Oumehanny meeting
Kausmaly

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 Committee of Inquiry/ICCTF

SN Name of Hadjis Remarks SN Name of Hadjis Remarks

6 Mr Bye Naazir Attended 25 Mrs Bibi Fareedah Absent
Sobratee meeting Debaur

7 Mr Mamade Reza Letter 26 Mr Shakill Mullug Attended

Hossen undelivered meeting

8 Mrs Beebee Letter 27 Mrs Ummay Attended

Fazila Bhoodoo undelivered Firdosh Begum meeting
Mullug
9 Mr Asraff Malleck 28 Mr Javed Saleem Absent
Bholah Letters Toorab
delivered to
10 Mrs B. Mariam 29 Mrs Nafisa Attended
the Hadj
Bholah Munbode meeting
Operator
11 Ms Faranaz who 30 Mr Parvez Dilavar Spouse of
Bholah informed Mansuri Munbode
that they Nafisa
reside (Abroad)
12 Ms Aidha Rukshar overseas 31 Mrs Bilkis Suraiya Attended
Bholah Abdoola- meeting
Fakeermahamod
13 Ms B. Fazilah Absent 32 Mr Mohamad Attended
Dookhun Issoof Tave meeting
14 Dr Mohammad Proceeded 33 Mrs Noorbee Attended
Nabeel to Hadj as RampersadTave meeting
Nuckchady Doctor
15 Mrs Bibi Salma Attended 34 Mrs Bibi Rooksana Attended
Jaufurally meeting Gurib meeting
16 Mr Mahmad Absent 35 Mr Dawood Absent
Nizam Surfoodeen Bahadoor
17 Mrs Moneerah Absent 36 Mrs Bibi Amina Absent
Surfoodeen Bahadoor
18 Mr Mohamud Absent 37 Mr Mohamad Represented
Yasseen Fowdar Raouf Jeeawody by M.
Suhayl
Jeeawody
(Son)
19 Mrs Ridhwana Absent
Najaah Rafaa
Hosany

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 Committee of Inquiry/ICCTF

Note: (i) Four Letters were returned undelivered and four Hadjis reside
overseas.
(ii) Dr M. N. Nuckchady (SN 14) was not called for interview as he
proceeded for Hadj 2025 as Doctor.
(iii) Out of twenty-eight (28), seventeen (17) Hadjis or their
representative attended the interview.

• Hadj Operators

The twelve (12) Hadj Operators were convened by the Committee

of Inquiry. However, only the representative of Madani Kaarawaan
Sty being abroad, did not attend the interview.

(i) Port Louis Khidmat-UL-Muslimeen Sty

(ii) Skylink Travel & Tours Co Ltd
(iii) Hazrat Bilall (R.A) Islamic Institute Ltd
(iv) Jamaat-Ul-Deen Association
(v) Kaafila Travel & Tours Co Ltd
(vi) Islamic Daarulamann Ltd
(vii) N.K Taher Co Ltd
(viii) Al Karaamah Hajj & Tourism Ltd
(ix) Al Murtaaza Islamic Welfare Ass
(x) Al Huda Waan Noor Trust Fund
(xi) Al Meezaan Islamic Centre
(xii) Madani Kaarawaan Sty (did not attend as out of country)

• Mauritian Embassy in the Kingdom of Saudi Arabia

The Mauritian Embassy in the Kingdom of Saudi Arabia was

contacted via WhatsApp in respect of procedures followed for the
grant of Hadj visa. The First Secretary posted at the Embassy
informed that there are 3 entities which were involved in the
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allocation of visa for Hadj 2025 namely, the ICCTF, Nusuk Masar
Platform and the Service Provider Manasik Al Mashaer. The
Embassy acts as a facilitator and is not involved in the issue of Hadj
visas.

8.0 HADJ ORGANISATION

Procedures and processes involved in the application and grant of

Hadj 2025 visa as per the ICCTF are as follows: -

(a) Registration of potential Hadjis in accordance with Section 5(a)

of the Islamic Cultural Centre Trust Fund (Pilgrimage)
Regulations 2001. This registration is done through a Pilgrim
Registration Form at Annex I;

(b) Identification of pilgrims based on their ranking which is

identified by their registration numbers, who would accomplish
Hadj during a particular year subject to the quota (approved
number of pilgrims) provided by the Saudi Authorities;

(c) Selection of Hadj Operators (Agents) in accordance with

Section 4(1) of the Islamic Cultural Centre Trust Fund
(Pilgrimage) Regulations 2001;

(d) Liaison with the governmental authorities in the Kingdom of

Saudi Arabia related to Hadj affairs;

(e) Facilitating the process of application and issuance of visa to

pilgrims via the NUSUK MASAR for External Pilgrims
(E-Hadj platform of the Saudi Authorities). The Primary method
for the Ministry of Hajj and Umrah of the Kingdom of Saudi
Arabia to receive visa applications for Hadj is through the

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NUSUK MASAR for External Pilgrims, which also displays the

visa status;

(f) Organising a Pre-Hadj Mission to finalize and sign contracts

with Hadj Service Providers;

(g) Validation of hotels identified by the Hadj operators;

(h) Launching a Call for Expression of Interest to identify travel

agencies for the conveyance of Hadjis to Saudi Arabia; and

(i) Organising a Hadj Mission to oversee the smooth running of

the pilgrimage.

In view of the high number of persons having expressed their interest

to accomplish Hadj, the ICCTF prioritises persons who have not
accomplished Hadj before. In exceptional circumstances such as
when a pilgrim acts as “Mahram’’ (a person with whom marriage is
prohibited due to close blood relationship or because of being related
by marriage), may be permitted to accomplish Hadj more than once.

9.0 HADJ REGISTRATION PROCESS AT THE ICCTF

The Hadj Registration process in place at the ICCTF, as given by the

ICCTF is as follows:

1. Any person willing to proceed for Hadj has to call at the Centre
to fill in a “Pilgrim Registration Form”.

2. The eligibility criteria for registration are as follows:

• Applicant should be above 12 years of age;
• Applicant should be a first-timer, that is has never
performed Hadj in the past;

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• A repeater registration is allowable only for male pilgrims

acting as ‘Mahram’ to a first-timer female applicant; and
• Applicants presenting mental or serious physical
handicap are not considered unless accompanied by a
carer.

3. The document to be produced is either the NID Card or valid

Passport.

4. An applicant can carry out the registration process for Hadj on

behalf of his family members.

5. On presentation at the ICCTF reception, a registration form is

issued to the prospective pilgrim only after ascertaining that the
eligibility criteria are satisfied.

6. The registration form is filled and signed by the prospective

pilgrim or ‘Mahram’ and handed over to the ICCTF staff together
with NID Card/Passport for verification of names.

7. In the case of an applicant who cannot read and write assistance

is provided by the ICCTF Staff for the filling of the form and the
applicant is then requested to affix his thumbprint.

8. The form is dated, serially numbered and signed by the ICCTF

Staff.

9. A Registration Card with the Registration Number/s allocated

and registration date is issued by the ICCTF to the applicant/s.

10. The Registration Form is kept serially in a file and duly

recorded.

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11. The data on the Registration Form is then entered in the ICCTF
computer system.

12. Files containing Registration Forms are kept under lock and
key in the ICCTF Computer Room.

13. The Applicant is required to bring along the Registration Card

whenever he calls at the ICCTF for any query.

Given that waiting time between registration and actual Hadj is about
8 to 10 years, it does happen that the registration cards are lost or that
applicants no longer remember their registration numbers, in which
cases they can call at the ICCTF for a copy of the registration card.

Since 2014, the ICCTF has a Hadj Registration System which

registers potential pilgrims who are later selected on a ranking basis
to accomplish Hadj. The current system is based on Microsoft Access
2007 application and contains a total number of 35,603 records/entries
as at 20 May 2025.

Currently some 6,000 entries are still pending to be inputted on the

Hadj Registration System. The registration of Hadjis at the ICCTF was
temporarily suspended for one year ending September 2024, pending
the development of an online system, however same did not
materialise.

10.0 HADJ PROCESSING BY THE ICCTF

After the Hadjis have been selected by the ICCTF, they are called
upon to produce their Passports/NID Card for verification.

They are issued the Hadj Confirmation Forms signed by the

prospective Hadjis.

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Once a Hadj Confirmation Form is issued to a Hadji, the latter should

effect payment of Tannazul amounting to 1,132 Saudi Riyal in
ICCTF’s State Bank of Mauritius (foreign currency) Account.

Tannazul is the amount paid for the inland transport of the Hadjis in
Makkah and Madinah.

Upon presentation of the receipt of the Tannazul payment at the

ICCTF, a Hadj Confirmation Purple Card is issued to the prospective
Hadji.

The purpose of the Purple Card is to enable the prospective Hadji to

approach a Hadj Operator of his choice. This is in accordance with
Section 5 (b) of the ICCTF (Pilgrimage) Regulations 2001.

Once the Hadj Operator receives the Hadj Confirmation Cards/

Purple Cards and the receipt of Tannazul payments of all its
prospective Hadjis, he remits same to the ICCTF. These are kept in
an envelope on the name of the Hadj Operator at the ICCTF. The
envelope also includes letters of swapping of Tannazul whereby a
prospective Hadji who has already paid his Tannazul but is unable
to proceed for Hadj voluntarily agrees to transfer his Tannazul to
another Hadji travelling with the same Hadj Operator, subject to
refund being made by the replacing Hadji.

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11.0 MAJOR FINDINGS OF THE COMMITTEE OF INQUIRY

11.1 ALLEGED IRREGULAR AND UNFAIR ISSUANCE OF HADJ 2025
VISAS FOR THE INITIAL FIVE HADJIS
The following persons have been alleged to have obtained irregular
and unfair Hadj 2025 visas: -

SN Name of Hadjis Actual Fictitious Registration

Registration Number
Number
1 Ms Nawsheen 38014 11815 allocated to Mr
Baichoo Mahmad Rezah
Rahimbaccus
2 Ms Yushreen 38015 8916 allocated to Mrs
Baichoo Beebee Haffeza Roham
3 Ms Wajihah Jokoo Not available 11879 allocated to Mrs
Ameena Banu Ahmed
4 Ms Waheda Not available 11878 allocated to Mr
Maudarbocus Ismael Abdul Hamid
Ahmed
5 Mr Mahmad Not available 11817 allocated to Mr
Sabeer Jaulim Mahmade Echan
Sookharry

Out of the five (5) individuals mentioned above, only three (3) attended
meeting with the Committee of Inquiry, namely (1) Ms Nawsheen
Baichoo, (2) Ms Yushreen Baichoo and (3) Mr Mahmad Sabeer
Jaulim.

• Ms Nawsheen Baichoo and Ms Yushreen Baichoo registered for Hadj

on 03 October 2024 with registration number 38014 and 38015,
respectively.

During their interview they informed that in October 2024, they made
a special request to the ICCTF via both a letter and an email to
perform Hadj 2025 as their mother was selected to perform Hadj 2025.
They are unmarried and their only ‘Mahram’ was their uncle.

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In April 2025, the ICCTF informed Ms Nawsheen Baichoo and Ms

Yushreen Baichoo that they may proceed for Hadj 2025 accompanied
by their mother and uncle.

FINDINGS OF THE INQUIRY ON THE ABOVE FIVE CASES

The records at the ICCTF pertaining to the above 5 individuals were

retrieved and examined.

Ms Nawsheen Baichoo and Ms Yushreen Baichoo

As per records at the ICCTF, fictitious Registration Forms and

Numbers were allocated to them, namely 11815 and 8916 which were
in the name of Mr Mahmad Rezah Rahimbaccus and Mrs Beebee
Haffeza Roham, respectively who have already performed Hadj,
(Refer to Annex II (a) and (b)).

As per the Director, no special requests from applicants were

entertained for Hadj 2025. The ICCTF did not reply back to those
having made the special requests.
During the meeting the Committee had with the two Hadjis, copies of
their Hadj Confirmation Forms were presented to them and they
confirmed that the signatures on the forms were neither theirs nor their
uncle’s signature.

Ms Wajihah Jokoo, Ms Waheda Maudarbocus and Mr Mahmad

Sabeer Jaulim

For the other three Hadjis, namely Ms Wajihah Jokoo, Ms Waheda

Maudarbocus and Mr Mahmad Sabeer Jaulim, although they were not
registered for Hadj, fictitious Registration Numbers 11879, 11878 and
11817 were allocated to them, respectively.

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These fictitious numbers were in fact in the name of Mrs Ameena

Banu Ahmed, Mr Ismael Abdul Hamid Ahmed and Mr Mahmade
Echan Sookharry who had already performed Hadj, (Refer to Annex
III ((a) to (c)).

Ms Wajihah Jokoo and Ms Waheda Maudarbocus did not attend the

meeting with the Committee.

During the meeting with Mr Mahmad Sabeer Jaulim, he confirmed that

the signature on his Hadj Confirmation Form was neither his nor his
father’s signature. He informed the Committee that he made a special
request to the ICCTF to accompany his father who was injured.

The ICCTF did not provide copies of the above two special requests
(Baichoo and Jaulim) to the Committee despite formal request made
to the ICCTF by the Committee. A copy of the special requests
addressed to the ICCTF was submitted to the Committee by Hadjis
Baichoo and Jaulim, (Refer to Annex IV (a) and (b)).

After verification of the Hadj Confirmation Forms and the Hadj

Confirmation Cards/ Purple Cards of the five Hadjis, which are at
Annex V (a) to (d), the following were noted: -

(a) The Hadj Confirmation Cards/Purple Cards of Ms Nawsheen

Baichoo and Ms Yushreen Baichoo and Mr Mahmad Sabeer
Jaulim were printed on a single Purple paper and were not
separated into two parts though these persons were from
different families (Baichoo and Jaulim).

As per usual Hadj organization procedure at the ICCTF, these Purple

Cards are normally separated (cut) before being handed over to each
Hadji, for onward transmission to their respective Hadj Operators.

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(b) It was further observed that the signatures on the five Hadj
Confirmation Forms were not the same as on their passports,
(Refer to Annex VI (a) to (e)).

The signatures were tallied with the signature on the NID Cards
of Mr Boodhoo, Hadj Programme Officer and Mr Toofany, Driver
(on Contract) who were responsible to hand over the forms to the
Hadjis. The members of the Committee found that the signatures
were similar to the signature of Mr Boodhoo, which was
confirmed when verified with his signature on his overtime claim,
(Refer to Annex VII).
However, during interview with Mr Boodhoo, he denied that it
was his signature. As the Committee does not have expertise,
the handwritings/signatures could be examined by a
Graphologue on the possibility of any forgery committed.

(c) It was also noted that the Hadj Operator for the above five Hadjis
was Kaafila Travel & Tours Co Ltd.
(d) In view of the discrepancy noted by the Committee with regard to
the Hadj Confirmation Forms/ Purple Cards of the five Hadjis,
further investigation was carried out during a site visit at the
ICCTF.
(e) Neither the Tannazul receipts nor the letters of swapping of
Tannazul were found in the envelope of Operator Kaafila Travel
and Tours Co Ltd for the five Hadjis concerned at the ICCTF. The
Director informed the Committee of Inquiry that swapping of
Tannazul payment is effected between Hadjis of same Operator.

(f) Upon query with the Director, he acknowledged that no Tannazul

payment was effected by the five Hadjis on the SBM Account. The
onus is on the Director to verify the Tannazul payments of each
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and every prospective Hadjis as he is the only one to access the

SBM Foreign Currency Account online.
However, on 19 May 2025, he forwarded via mail, swapping
Tannazul letters in respect of the following four persons:
SN Hadjis performing Tannazul Swapping Annex
Hadj
1 Ms Nawsheen Mr Qadir Maudarbocus
Baichoo (Hadj Operator Hazrat Bilall Islamic
Institute Ltd) VIII (a)
2 Ms Yushreen Mrs Nawsheen Khadaroo
Baichoo (Hadj Operator Hazrat Bilall Islamic
Institute Ltd)
3 Mr Mahmad Ms Mouneerah Sadally VIII (b)
Sabeer Jaulim (Hadj Operator not available)
4 Ms Wajihah Jokoo Ms Samiyah Jhummun VIII (c)
(Did not proceed (Hadj Operator Kaafila Travel &
for Hadj 2025) Tours Co Ltd)

Observations made: -
(a) Tannazul swapping was effected between Hadjis of different
Hadj Operators which is not a usual practice as previously
indicated by the Director.

(b) No Tannazul swapping letter was found for Ms Waheda

Maudarbocus, despite the fact that she has obtained a Hadj
visa.

(c) Hadj visas were issued to the above four persons on 24 April
2025, however Tannazul swapping letters for the Hadjis
Baichoo was dated 29 April 2025, i.e after issue of visa.

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(d) The Hadj Confirmation Cards/Purple Cards are usually printed

by Mr Toofany and Mr Boodhoo on different printers and using
different format.

Upon verification of the Hadj Confirmation Cards/Purple Cards of

the five Hadjis, it was observed that all the five Hadj Confirmation
Cards/Purple Cards were printed using the same format, i.e the
format used by Mr Boodhoo which differs from the format used by
Mr Toofany as per Annex IX.

It is to be noted that Ms Wajihah Jokoo, one of the 5 Hadjis who

obtained a Hadj visa, did not proceed for Hadj 2025.

Chronology of events for the five cases

During interview with Mr Toofany on the above five cases, he apprised

the Committee that he had informed the Director of the ICCTF of the
irregularities on Saturday 26 April 2025. However, no action was
initiated by the Director.

At the Board Meeting of 05 May 2025 which was chaired by the

representative of the parent Ministry, the Director remained silent on
the five cases despite being made aware of same. However, when the
Committee of Inquiry sought further information from the Acting
Chairperson of that meeting, he informed that only after the Board
Meeting was closed, Mr Dil Hossain, Former Board Member informed
the members present at that meeting that there were five cases of
alleged fraudulent Hadj 2025 visas. The Acting Chairperson requested
the Director to verify same. Following verification by the Director, the
five visas were cancelled as per email from the Director of the ICCTF.

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Further to a meeting held on 09 May 2025 at the ICCTF in the

presence of Ministers and Members of Parliament regarding the
alleged five cases, the parent Ministry issued letters to the key
personnel of the ICCTF, namely the Director, Hadj Programme Officer,
Secretary/Treasurer, Clerical Officer/ Word Processing Operator,
Receptionist/Typist and the Driver (on Contract) requesting
explanations on the five cases. For their respective responses refer to
Annex X to XV.

The issue was only raised officially at the ICCTF Board Meeting
chaired by the Representative of the Ministry on 12 May 2025 after it
was posted on social media. At the said meeting, Mr Dil Hossein,
Former Board Member informed that on Friday 09 May 2025, (meeting
referred to above) it was agreed that the five pilgrims involved in the
alleged fraud case would be eligible to accomplish their Hadj, (Refer
to Annex XVI). However, the Board agreed to maintain the
cancellation of the five visas.

However, at a Board Meeting chaired by the Chairperson of the ICCTF

on 13 May 2025, the decision taken at the Board Meeting of 12 May
2025 was overturned as per votes obtained from the majority of
Board’s Members. It was consequently decided that the five visas be
maintained.

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 Committee of Inquiry/ICCTF

11.2 ADDITIONAL CASES OF ALLEGED ISSUANCE OF HADJ 2025 VISAS

Several names of Hadjis were published in the social media and also
provided by the staff of the ICCTF during their interviews.
Investigations were carried out and the results are tabled below: -

SN Name of Hadjis Actual Fictitious Hadj Remarks

Reg. Registration Operator
Number Number
1. Mr Bye Naazir Not 10756 - In the Skylink Already performed
Sobratee available name of Mr Travel & Hadj in 2023 with
Mohammad Tours Co Reg No: 9811 which
Jameelkhan Ltd was not in his name.
Bachun Proceeded to Hadj
2025 as Assistant.
However, normal
procedures were
followed as per the
ICCTF document.
2 Mr Mamade Not B1164 - In the Kaafila Already performed
Reza Hossen available name of Travel & Hadj in 2010
Mohundoo Abdool Tours Co
Rasheed who Ltd
performed Hadj in
2014
3. Mrs Beebee Not A558 - In the Kaafila Already performed
Fazila Bhoodoo available name of Ayoob Travel & Hadj in 2010
Cassim Abdool Tours Co
who performed Ltd
Hadj in 2013
4. Mr Asraff 31722 514 - In the name Al Performed Hadj in
Malleck Bholah of Nunkoo Murtaaza 2025 with fictitious
Sawahoon who Islamic number 514
performed Hadj in Welfare
2013
5. Ms B. Mariam 31723 515 - In the name Al Performed Hadj in
Bholah of Edoo Abdool Murtaaza 2025 with fictitious
Ahad who Islamic number 515
performed Hadj in Welfare
2013
6. Ms Faranaz 33816 518 - In the name Al Performed Hadj in
Bholah of Khadaroo Bibi Murtaaza 2025 with fictitious
Farida who Islamic number 518
performed Hadj in Welfare
2013

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 Committee of Inquiry/ICCTF

7. Ms Aidha 31724 2956 - In the Al Hadj Confirmation

Rukshar Bholah name of Mr Riad Murtaaza Form and Card
Nayamuth Islamic issued. No
Welfare Tannazul paid. Did
not proceed to
Hadj.
8. Ms B. Fazilah Not 21260 - In the Al Performed Hadj in
Dookhun available name of Mrs Bibi Murtaaza 2025 with fictitious
Salimah Burahee Islamic number 21260
Welfare

9. Mrs Bibi Salma 10183 As per Hadj Al The staff of the

Jaufurally Confirmation Form Karaamah ICCTF was aware
10183, she Hajj & that she has already
already performed Tourism performed Hadj in
Hadj in 2002 Ltd 2002.
10. Mr Mahmad 32783 A01451 - In the Al Performed Hadj in
Nizam name of Mr Murtaaza 2025 with fictitious
Surfoodeen Mamad Ali Elahee Islamic number A01451
Welfare
11. Mrs Moneerah 32784 A01453 - In the Al Performed Hadj in
Surfoodeen name of Mrs Murtaaza 2025 with fictitious
Yasmina Banon Islamic number A01453
Elahee Welfare
12. Mrs Nafisa 5039 Performed Hadj in 2025 with fictitious number 5039
Munbode which was registered in the name of Mr Reeazz
Hossenbaccus. On Hadj Registration System, the
number of Hadji, Mr Reeazz Hossenbaccus matches.
13. Mr Parvez 5039RM Performed Hadj in 2025 but no Registration Form
Dilavar Mansuri available
14. Mrs Bilkis 6981 Performed Hadj in 2025 with fictitious number 6981.
Suraiya which was registered in the name of Mr Ahmad Imran
Abdoola- Soobhany. On Hadj Registration System, the number
Fakeermahamod of Hadji, Mr Ahmad Imran Soobhany matches.
15. Mrs Bibi 7723 Performed Hadj in 2025 with fictitious number 7723.
Rooksana Gurib which was registered in the name of Ms Bibi Qayinaat
Annowar. On Hadj Registration System, the number of
Hadji, Ms Bibi Qayinaat Annowar matches.
16. Mr Mohamad 22754 Number 7671 was allocated as per the Hadj
Issoof Tave Confirmation Card (Mahram of Noorbee Rampersad
Tave).
17. Mrs Noorbee 7672 No Registration Form available
RampersadTave Name and Number matches in the Hadj Reg. System
18. Mr Mohamud 197 No Hadj Registration Form for Reg. No. less than 2500
Yasseen Fowdar /Name and Number matches in the Hadj Reg. System

19. Ms Ridhwana 198 No Hadj Registration Form for Reg. No. less than 2500
Najaah Rafaa /Name and Number matches in the Hadj Reg. System
Hosany
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 Committee of Inquiry/ICCTF

20. Mr Idris Bocus 508 No Hadj Registration Form for Reg. No. less than 2500
/ Name and Number matches in the Hadj Reg. System
21. Mrs Beebee 509 No Hadj Registration Form for Reg. No. less than 2500
Twayyebah / Name and Number matches in the Hadj Reg. System
Bocus
22. Mr Mohammad 512 No Hadj Registration Form for Reg. No. less than 2500
Irfanally Fatadin / Name and Number matches in the Hadj Reg. System
23. Mrs Beebee 513 No Hadj Registration Form for Reg. No. less than 2500
Fazila Fatadin / Name and Number matches in the Hadj Reg. System
24. Mrs Bibi 1480 No Hadj Registration Form for Reg. No. less than 2500
Oumehanny / Name and Number matches in the Hadj Reg. System
Kausmaly
25. Mrs Bibi Fareedah 2083 No Hadj Registration Form for Reg. No. less than 2500
Dedaur / Name and Number matches in the Hadj Reg. System

26. Mr Shakill Mullug 2405 No Hadj Registration Form for Reg. No. less than 2500
/ Name and Number matches in the Hadj Reg. System
27. Mrs Ummay 2406 No Hadj Registration Form for Reg. No. less than 2500
Firdosh Begum / Name and Number matches in the Hadj Reg. System
Mullug
28. Mr Javed Saleem 2368 No Hadj Registration Form for Reg. No. less than 2500
Toorab / Name and Number matches in the Hadj Reg. System

29. Mr Dawood 9565 Registration Form available with Number 9565

Bahadoor
30.. Mrs Bibi Amina 9566 Registration Form available with Number 9566
Bahadoor
31. Mr Mohamad 6799 Registration Form available with Number 6799.
Raouf Jeeawody Tannazul paid and Hadj visa issued, but did not
perform Hadj, due to injuries.
32. Dr Mohammad Not Proceeded to Hadj with Kaafila Travel Tours Co Ltd as
Nabeel available Doctor.
Nuckchady

It was noted that out of the 32 above named Hadjis, 17 additional fraudulent
cases for Hadj 2025, in addition to the 5 cases already investigated above, have
been identified.

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 Committee of Inquiry/ICCTF

FINDINGS ON THE ABOVE SEVENTEEN ADDITIONAL CASES

• Mr Bye Naazir Sobratee proceeded to Hadj 2025 with Skylink Travel and
Tours Ltd as Assistant. However, normal procedures were followed by the
ICCTF, namely, issue of Hadj Confirmation Form and Card with fraudulent
number 10756 which is in the name of Mr M. Jameelkhan Bachun. It was
also noted that he already performed Hadj in 2023 with Reg No: 9811
which was not in his name, (Refer to Annex XVII (a) and (b)).

• Mr Mamade Reza Hossen and Mrs Beebee Fazila Bhoodoo already

performed Hadj in 2010, however, fictitious Hadj Registration Number
B1164 in the name of Mr Mohundoo Abdool Rasheed who performed Hadj
in 2014 and A 558 in the name of Mr Ayoob Cassim Abdool who performed
Hadj in 2013 (as per draw list 2013 and 2014). Copies of the Hadj
Confirmation Forms and Cards of the two Hadjis are at Annex XVIII (a)
and (b). Both Mr Mamade Reza Hossen and Mrs Beebee Fazila Bhoodoo
proceeded to Hadj with Kaafila Travel & Tours Co Ltd and they were
fraudulently issued Hadj 2025 visas.

• Hadjis Mr Asraff Malleck Bholah, Mrs B. Mariam Bholah, Ms Faranaz

Bholah, Ms Aidha Rukshar Bholah were all issued Hadj 2025 visas
fraudulently with the following fictitious registration numbers:

Mr Asraff Malleck Bholah 514 - In the name of Mr Sawahoon Nunkoo who

performed Hadj in 2013
Mrs B. Mariam Bholah 515 - In the name of Mr Abdool Ahad Edoo who
performed Hadj in 2013
Ms Faranaz Bholah 518 - In the name of Ms Bibi Farida Khadaroo
who performed Hadj in 2013
Ms Aidha Rukshar Bholah 2956 - In the name of Mr Riad Nayamuth

Copies of the Hadj Confirmation Forms, Cards and Hadj Registration Form
2956 are at Annex XIX (a) to (d).
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 Committee of Inquiry/ICCTF

The above four Hadjis were not supposed to perform Hadj as their actual
registration number were above 31000. They performed Hadj with
Operator Al Murtaaza Islamic Welfare. The latter informed the Committee
that Ms Bholah Aidha Rukshar did not perform Hadj and the other three
Hadjis who reside overseas, reached Mauritius on the eve of their
departure for Hadj and left the country the day after their return from Hadj.

During our investigations, it was also noted that 28 Hadj Registration

Forms were missing inclusive of 31722, 31723 and 31724 pertaining
to Bholah family. When queried on this matter, Mr Boodhoo, Hadj
Programme Officer forwarded three Hadj Registration Forms (31698,
31723 and 31726) out of the 28 missing forms.

• Ms B. Fazilah Dookhun who was not registered as potential Hadji at the

ICCTF, performed Hadj with Operator Al Murtaaza Islamic Welfare with a
fictitious registration number of 21260 which was in the name of Mrs Bibi
Salimah Burahee, (Refer to Annex XX (a) to (c)).

• Mrs Bibi Salma Jaufurally was issued Hadj 2025 visa by the ICCTF
despite the fact that she had already performed Hadj in 2002 with
registration number 10183. After verification of her Hadj Registration Form,
the Committee noted that Mrs Bibi Salma Jaufurally did state in her
application that she had performed Hadj in 2002, (Annex XXI refers). It
is to be noted from documents submitted by the ICCTF that Mrs Jaufurally
had already paid her Tannazul in January 2025.
The Director and the Secretary/Treasurer of the ICCTF informed the
Committee that they were aware of this case and that the spouse of Mrs
Bibi Salma Jaufurally (Mr M. N. Mungur) was informed that she will not be
able to perform Hadj 2025. Even, the Hadj Operator, Al Karaamah Hajj &

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 Committee of Inquiry/ICCTF

Tourism Ltd was also informed and yet the said Operator inputted her data
for application of visa on the Nusuk Masar for external pilgrims.

During interview conducted with Mr Karamuth, Hadj Operator Al Karaamah

Hajj & Tourism Ltd, he informed that he was aware that Mrs Bibi Salma
Jaufurally had already performed Hadj in the past. He further informed
that input of passport details for visas application was done by the ICCTF
itself. On this statement, the Director of the ICCTF showed the Committee
that in fact on 15 and 17 April 2025, ICCTF sent OTP to Mr Muhammad
Itball Soogun (representative of Al Karaamah Hajj & Tourism Ltd group)
for inputting of data for Hadjis. Thereafter, Mr Karamuth accepted that
inputting of data was done by the representative of the Hadj Operator.
He also added that he was informed by Mr M.N. Mungur (spouse) that
according to Mr Rechad Uteem all the three members of his family will
perform Hadj 2025.

While interviewing Mr M.N. Mungur, he confirmed that he knows Mr

Rechad Uteem who performs ‘Salaat’ in the same mosque where he leads
the congregational prayers as ‘Imaam’ but he denied having spoken to him
on that issue. In fact, Mr Rechad Uteem congratulated him and informed
him by God’s grace (Insha Allah), he will proceed for Hadj 2025 safely.

Mr M.N. Mungur informed the Committee that he made a special

request to the ICCTF via a letter which was copied to two Ministers,
(Refer to Annex XXII). Moreover, during interview with Mr Owasil,
Director, he informed that Hon. Muhammad Reza Cassam Uteem, Minister
of Labour and Industrial Relations contacted him to enquire whether there
is a possibility that Mrs Bibi Salma Jaufurally be granted a Hadj 2025 visa.
The Hon. Minister was informed that she cannot perform Hadj 2025 as she
has already proceeded for Hadj in the past.

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 Committee of Inquiry/ICCTF

The Committee met Hon. Muhammad Reza Cassam Uteem, Minister of

Labour and Industrial Relations, and he gave the following statement: -

“In the beginning of March 2025, I was approached by the Imaam of the
Mosque where I prayed during Ramadan and the Imaam told me that he,
his wife and child were initially told by the ICCTF that their names have
come up to perform Hadj as they have been waiting for more than ten years.
However, subsequently the ICCTF is objecting to his wife performing Hadj
because she had performed Hadj back in 2002. The Imaam wanted his wife
to accompany him because their daughter who is minor was also due to
perform Hadj and the presence of his wife was necessary to look after her
minor daughter. The Imaam further informed that he has written a letter to
the ICCTF which was copied to me and another Minister.
Upon receipt of the letter, I contacted Mr Owasil, Director of the ICCTF and
he told me that his wife cannot perform Hadj because she has already
performed Hadj before. I told him that there are no restrictions in Saudi
Arabia for a person who has already performed Hadj to perform Hadj again
and confirmed same with the Ambassador of Saudi Arabia. He told me that
it is the policy of the ICCTF not to allow someone to perform Hadj again.
Thereupon, I told him that other persons including myself have performed
Hadj more than once and I know that Hon. Minister Shakeel Mohamed will
be performing Hadj again despite having performed Hadj two years ago. I
told him to send me a copy of the decision of the Board of the ICCTF which
resolved that a person that has already performed Hadj will not be allowed
to perform Hadj again. Up to now, I have not received a copy of that
resolution and I have not spoken to Mr Owasil or any staff of the ICCTF
from that date which was in the beginning of March of this year. I am not
aware if the wife of the Imaam performed Hadj this year.’

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 Committee of Inquiry/ICCTF

Mr Boodhoo, Hadj Programme Officer, confirmed that the Hadj

Confirmation Card/Purple Card of the three Hadjis at the ICCTF were
untraceable. These should have been kept in the envelope of Hadj
Operator AL Karaamah Hajj & Tourism Ltd at the ICCTF. However, as
Mr M.N. Mungur was supposed to perform Hadj with another Hadj
Operator initially, a copy of the Hadj Confirmation Card/Purple Card
was sought and obtained. This clearly indicates that the ICCTF in fact
issued the said Hadj Confirmation Card/Purple Card and forms which
are in the name of the three Hadjis, (Refer to Annex XXIII (a) to (c)).

The Committee found that both Mr Owasil, Director and Mr Boodhoo,

Hadj Programme Officer were responsible to verify and cross verify
the final list of Hadjis and to ensure that only eligible applicants were
granted with a visa to proceed for Hadj 2025.

• Mr Mahmad Nizam Surfoodeen and Mrs Moneerah Surfoodeen are

registered as potential Hadjis, at the ICCTF with registration numbers
32783 and 32784 respectively, (Refer to Annex XXIV (a) to (c)).
However, they performed Hadj 2025 with Hadj Operator Al Murtaaza
Islamic Welfare with fictitious registration numbers (A01451 in the name of
Mr Mamad Ali Elahee and A01453 in the name of Mrs Yasmina Banon
Elahee) who already performed Hadj.

• Mrs Nafisa Munbode performed Hadj 2025 with registration number 5039
which is in the name of Mr Reeazz Hossenbaccus. However, on the Hadj
Registration System the registration number 5039 is in the name of Mrs
Nafisa Munbode, (Refer to Annex XXV (a) to (c). Her ‘Mahram’ was her
spouse, Mr Parvez Dilavar Mansuri.

• Mrs Bilkis Suraiya Abdoola-Fakeermahamod performed Hadj 2025 with

registration number 6981, (Refer to Annex XXVI (a) and (b)) which is in
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 Committee of Inquiry/ICCTF

the name of Mr Ahmad Imran Soobhany. However, on the Hadj

Registration System the registration number 6981 is in the name of Mrs
Bilkis Suraiya Abdoola-Fakeermahamod.

• Mrs Bibi Rooksana Gurib performed Hadj 2025 with registration number
7723 which is in the name of Ms Bibi Qayinaat Annowar (Refer to Annex
XXVII (a) and (b)). However, on the Hadj Registration System the
registration number 7723 is in the name of Mrs Bibi Rooksana Gurib.

• Mr Mohamad Issoof Tave with Hadj registration number 22754 proceeded

for Hadj 2025 with number 7671 allocated as per the Hadj Confirmation
Card, (Refer to Annex XXVIII (a) and (b)). His spouse Mrs Noorbee
Rampersad Tave also proceeded for Hadj with registration number 7672
as per the Hadj Registration System. However, Hadj registration forms
with registration numbers 7671 and 7672 are untraceable at the ICCTF.
• During interview with Mrs Bibi Oumehanny Kausmaly, she apprised the
Committee that even though she informed the ICCTF that she had
proceeded for Hadj ten years ago, the ICCTF still notified her that she was
selected to proceed for Hadj 2025. However, Mr Toofany, Driver (on
Contract) at the ICCTF called her one week before proceeding for Hadj
2025 informing that her application has not been considered, without
giving any explanation, even though she has paid Tannazul. She further
added that she was very disappointed with the services offered by the
ICCTF since no proper customer care is provided by the staff. She was
morally affected by that phone call she received without any explanation
on the rejection of her application. She even questioned the decision
making process of the ICCTF and she stated that her Tannazul has not
yet been refunded.

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 Committee of Inquiry/ICCTF

She also informed the Committee that she intends to seek legal actions
against the ICCTF and she handed a copy of her mail to the Committee
which she sent to the ICCTF on 17 April 2025, (Annex XXIX refers).

Upon clarifications sought from the Director during interview, the latter
informed that all Tannazul are refunded upon requests made by the
applicants and it is not the role of the ICCTF to go and check the Tannazul
which need to be refunded to those persons who have not proceeded for
Hadj.

• Hadj Registration Forms from serial numbers 1 to 2500 are only available
on Hadj Registration Access 2007 System (filled in hard copies are not
available). These serial numbers 1 to 2500 may therefore be prone to
manipulations as changes of names may be easily made. It was observed
that Hadj Registration Forms already inputted on the Access 2007 System
may be modified by any user of the ICCTF having access to the system.

• During interview with the Hadjis, they informed the Committee that all
procedures have been adhered to before proceeding to Hadj 2025 and
issues with registration numbers of Hadjis and whether fictitious or not rest
solely on the ICCTF.

11.3 RECOMMENDATIONS
I. The Director and the Hadj Programme Officer should be
responsible and accountable for the above irregularities noted.

As per the Scheme of Service of the Director, he is responsible for the

execution of the policy and decisions of the Board and the control and
management of the day to day activities of the ICCTF.
According to the Scheme of Service of the Hadj Programme Officer, it
is his duty to organise and monitor overall Hadj activities in Mauritius
Page 32 of 40
 Committee of Inquiry/ICCTF

and Saudi Arabia especially as regards registration and training of

future Hadjis. He is also supposed to keep records, prepare and submit
progress reports and returns in Hadj, amongst others.

II. The findings of this report should be submitted to the Financial

Crimes Commission (FCC) for further investigation and remedial
action in the interest of future Hadjis.

III. As per the Ministry’s File MACH/75/32 V2 there are several complaints
against the ICCTF, the Director and the Hadj Programme Officer. A
Committee should be set up at the Ministry level to look into the
complaints and remedial action should be taken promptly for the
betterment of the ICCTF and the reputation of the Parent Ministry.

IV. Recruitment should be made according to HR procedures and in line

with the ICCTF’s established posts on permanent basis for the smooth
running of the ICCTF.

V. Whenever a potential Hadji has already paid for Tannazul and did not
proceed for Hadj, the ICCTF should initiate necessary actions to refund
the Tannazul within one month after completion of Hadj pilgrimage.

12.0 HADJ OPERATORS

Security / Bank Guarantee

Before proceeding for Hadj 2025, all Hadj Operators are required to
submit a Security/Bank Guarantee to the ICCTF. Section 4 of the
Regulations 2024 made under Section 14 of the ICCTF Act provides
that notwithstanding Regulation 7, the Board shall not issue a permit
unless the Operator furnishes a Security as per the following table: -
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 Committee of Inquiry/ICCTF

SN Number of Hadjis Security/Bank Guarantee (Rs)

1 1-100 500,000
2 101-200 750,000
3 201 and above 1,000,000
Source: Government Notice No 258 of 2024

• Prior to the departure of Pilgrims for Hadj 2025, no Bank Guarantee

was submitted by Hadj Operator Madani Kaarawaan Sty to the ICCTF
as per mail dated 19 May 2025 from the Director.

• Hadj Operator Al Meezaan Islamic Centre, with a number of 213 Hadjis,

has submitted a Security/Bank Guarantee for an amount of Rs 750,000
instead of Rs 1,000,000 as required by Regulation. The Security/Bank
Guarantee amounting to Rs 1,000,000 was submitted on 7 July 2025,
i.e after Hadj 2025.

• During meetings with the ICCTF staff and Hadj Operators, it was noted
that application for Hadj 2025 visa was effected by Hadj Operators via
an OTP (one-time password provided by the ICCTF) at the seat of the
ICCTF and also from their place of residence/office.

Allocation of Hadjis by Operator

For Hadj 2025, there were 12 Hadj Operators responsible for performance
of Hadj by some 1446 Hadjis as shown in the following table:

SN Hadj Operator Hadjis Group Assistant Doctor Total

Leader
1 Port Louis Khidmat-UL- 75 1 2 - 78
Muslimeen Sty
2 Skylink Travel & Tours Co Ltd 298 1 8 2 309
3 Hazrat Bilall (R.A) Islamic Institute 143 1 3 2 149
Ltd

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 Committee of Inquiry/ICCTF

SN Hadj Operator Hadjis Group Assistant Doctor Total

Leader
4 Jamaat-Ul-Deen Association 83 1 2 - 86
5 Madani Kaarawaan Sty 97 1 2 - 100
6 Kaafila Travel & Tours Co Ltd 126 1 3 1 131
7 Islamic Daarulamann Ltd 92 1 2 1 96
8 N.K Taher Co Ltd 62 1 1 - 64
9 AL Karaamah Hajj & Tourism Ltd 77 1 2 - 80
10 AL Murtaaza Islamic Welfare Ass 84 1 2 - 87
11 AL Huda Waan Noor Trust Fund 96 1 2 1 100
12 AL Meezaan Islamic Centre 213 1 5 1 220
Total 1446 12 34 8 1500

It has been observed that: -

i. The number of Hadjis was not evenly distributed among the 12 Hadj
Operators (1500/12 = Average number of125 Hadjis per Operator);
and
ii. Only 6 Hadj Operators have doctors (8) travelling with them.

12.1 RECOMMENDATIONS

• The ICCTF should ensure that Hadj Operators abide by statutory

requirements including the provision of Security/Bank Guarantee
according to the number of Hadjis travelling with them.

• A Due Diligence Committee to be set up at the level of the Ministry of

Arts and Culture for the selection of Hadj Operators.

• A debriefing session, after Hadj, to be held by the ICCTF with the

Hadj Operators to identify shortcomings and remedial action for future
Hadj.

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 Committee of Inquiry/ICCTF

• The ICCTF to prepare a report after each Hadj, highlighting the issues
noted including complaints on the list of Hadjis and the fraudulent
cases, as well as corrective measures proposed for next Hadj.

13.0 OTHER OBSERVATIONS

Shortcomings of the current Hadj Registration System

Following an assessment of the current Hadj Registration System, the

following were noted:

• No Hadj Registration Forms available for serial number 1 to 2500;

• Outdated application Microsoft Access 2007 is being used for

Registration of future Hadjis;
• No dedicated password and user name for each user at the ICCTF
and same password is shared by all users;
• Input in the Hadj Registration system is done manually at a later date
which resulted in a backlog of some 6,000 unregistered forms on the
Microsoft Access System;
• After input of information on the system, any ICCTF user may modify
confidential information pertaining to the Hadjis;
• Lack of accountability and transparency in the selection process of
Hadjis for a particular year leads to frequent criticisms of the ICCTF
and the Parent Ministry;
• The Parent Ministry and the Board of the ICCTF are being kept
unaware of the Master List of registered Hadjis;
• Instant information is not readily available at the ICCTF as same
can be retrieved only with the assistance of the person providing IT
support as well as maintenance of Hadj Registration Database
(Access) and that person is not employed on a full-time basis;
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 Committee of Inquiry/ICCTF

• No external back up of the Hadj Registration System is kept by the

ICCTF;

• The Issue of persons being granted the opportunity of

accomplishing Hadj more than once has been noted;
• No provisional list of Hadjis for 2025 was circulated during board
meetings;
• Prior to 2023, all potential Hadjis were being informed by way of
letter and by phone by the ICCTF. In 2023 and 2024, all potential
Hadjis were informed by phone. However, for Hadj 2025, potential
Hadjis were informed through Press Communiqué.
According to information gathered from Board Members, it was
noted that potential Hadjis with the required Registration Numbers
and based on their ranking could not perform Hadj as they were
unaware of the Communiqué. It appears that this shortcoming
allowed Hadjis who were not registered to proceed for Hadj;
• Communiqué for Hadj Registration was published only in a weekly
Newspaper (Star). Such a notice should have been published in
two newspapers having a wider number of readers; and
• According to the staff of the ICCTF, several complaints were
received from potential Hadjis who were not aware of the
newspaper notice. A list is given in the following table: -

SN Name of Potential Hadjis Hadj Registration

Number
1 Mr B. Sayed Meerun 21791
2 Mrs B. Fatimah Meerun 21792
3 Mr B. Sariff 21793
4 Ms B. Nareena 21794
5 Mr Gorah Joghee 22804
6 Mrs B. Sabina Joghee 22805
7 Mr A. Karim Tegally 22840
8 Mrs B. Nooreza Tegally 22841
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 Committee of Inquiry/ICCTF

9 Mr Mohamed Taker Iqbal Jandoo 19962

10 Mrs Bibi Nazia Jandoo 19963
11 Mr Mohammad Riaz Soopee 20912
12 Ms Nafisa Soopee 20913
13 Ms Humayrah Soopee 20914
14 Mr Mohammad Salmaan Soopee 20915
15 Mr Mahammad Saif Soopee 20916
16 Mr Ahmad Reshad Jaynoodeen 23101
17 Mrs Bibi Amina Jaynoodeen 23102
18 Mr Jhaumeer Ishfaaq Hossen 22938
19 Mrs Rushida Jhaumeer 22940
20 Mr Wahed Moostapha Meerja 23157
21 Mrs B. Swaleha Meerja 23158

The above Hadjis were supposed to perform Hadj 2025 according to

their Registration Numbers. Last Hadj visa allocated for 2025 was
up to Registration Number 23897.

13.1 OTHER RECOMMENDATIONS

I. An Online Hadj Registration System should be implemented to

ensure transparency and fairness in the selection process. The
new System to be developed with the following components
under the supervision of the Parent Ministry: -

• The possibility to register potential pilgrims on the Hadj

Registration system remotely to be explored to make the system
paperless by eliminating the process of filling of forms;
• Enabling registered pilgrims to verify their ranking online as and
when required;
• Notification to selected pilgrims via Short Message Service or
email of their selection to accomplish Hadj for a particular year;
• Automatic selection of pilgrims by the system based on their
ranking to reduce human intervention in the selection process;

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 Committee of Inquiry/ICCTF

• Allocation of a quota of 150 visas to old aged persons above 65

years old in view of their physical abilities;
• Recording the names of persons who have already accomplished
Hadj in an archive file;

• Devising a Standard Operation Procedures Manual for the

processing of Hadj operations;
• Automatic updating of the database and notification to the
registered persons of their new ranking via a Short Message
Service;
• The application/system should have a backup server operated by
Government Online Centre (GOC);
• Providing automated replies to miscellaneous requests by
registered persons; and
• The design, implementation and monitoring of the new system
should be undertaken by a Committee at the level of the parent
Ministry.

II. Pending implementation of the above recommendation, the

existing system should be used in a more optimal way, by
implementing the following promptly: -

(a) Input of the 6000+ pending Registration Forms on the system

within one month to clear the backlog of Registration Forms of
Hadjis;

(b) The list of Hadjis not having performed Hadj from Registration
Number 0 to 23897 should be prepared by the ICCTF and
submitted to the Board and to the parent Ministry;

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Committee of Inquiry/ICCTF

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