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SQAR-740-R Supplier Quality Assurance Requirements

The SQAR-740 document outlines the quality assurance requirements for suppliers working with Safran Passenger Innovations (SPI), emphasizing the importance of compliance with specified quality clauses in purchase orders and contracts. It details responsibilities for suppliers, including quality management, corrective actions, performance metrics, and requirements for documentation such as Certificates of Conformance. Additionally, it addresses issues like counterfeit prevention, product safety, ethical behavior, and the need for suppliers to notify SPI of nonconforming products.

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0% found this document useful (0 votes)
10 views13 pages

SQAR-740-R Supplier Quality Assurance Requirements

The SQAR-740 document outlines the quality assurance requirements for suppliers working with Safran Passenger Innovations (SPI), emphasizing the importance of compliance with specified quality clauses in purchase orders and contracts. It details responsibilities for suppliers, including quality management, corrective actions, performance metrics, and requirements for documentation such as Certificates of Conformance. Additionally, it addresses issues like counterfeit prevention, product safety, ethical behavior, and the need for suppliers to notify SPI of nonconforming products.

Uploaded by

moon.mar14n
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Document # SQAR-740

Supplier Quality Assurance Requirements


Revision Level R
Revision Date 24-APR-2025

INTRODUCTION
SPI acknowledges the critical function of the Supplier in its supply chain and in the company vision to establish a
procurement process that will perform at an acceptable rating f or product and service to ensure and maintain a
world class competitive edge in customer satisfaction. In this endeavor SPI has created the SQAR-740 document
as the communication tool to f low-down SPI special quality requirements that apply to each purchase and/or
contract with its Suppliers.
In addition to the part number, quantity and other information in the Purchase Order/Contract SPI will incorporate
applicable quality clauses as additional requirements. The Supplier is required to review all SPI purchase orders
and establish a quality plan that will ensure compliance with the purchase order requirements that include the
quality clause(s). Please contact the SPI buyer if you have any questions on the subject.

1.0 PURPOSE
1.1 This document establishes the quality requirements f or Suppliers doing business with Saf ran Passenger
Innovations (SPI). The applicable requirement clause (s) of this document will be flowed down to Suppliers in
the purchase order and/or contract issued by SPI. Please contact the SPI buyer if assistance is required with
this document. By accepting a SPI purchase order and/or contract the Supplier agrees to comply with the
applicable SQAR clause.
1.2 The requirements specif ied herein will be included on the Purchase Order, Contract or other f ormal
agreement (hereaf ter, referred to as the Contract) between a Supplier and SPI. The purpose of this document
is to clearly define for each purchase of products or services, all the necessary and applicable technical and
quality requirements with which the Supplier must comply to meet the requirements of SPI, its customers
and/or regulatory authorities.

2.0 APPLICATION
2.1 F101 “SPI Supplier Requirements Compliance Matrix”.
2.2 SQAR-740 establishes supplementary requirements specif ic to SPI which apply in addition to the
requirements def ined in F101.
2.3 Unless expressly excluded by the Contract, clause Q010, Section 3 herein applies to all Contracts. The “Q”
clauses listed in Section 4, apply only when the specif ic clause number is included on the Contract.

3.0 RESPONSIBILITIES – GENERAL SUPPLIER (Q010)


3.1 General Requirements
3.1.1 The Supplier shall comply with F101 SPI Supplier Requirements Compliance Matrix.
3.2 Supplier Approval
3.2.1 Depending on the Supplier’s category assigned by SPI, an onsite audit may be perf ormed to assess
the Supplier’s ability to comply with applicable Quality Management System (QMS) requirements.
3.2.2 Class 1 designated Supplier’s will require an onsite audit to be approved to the SPI Approved Vendor
List unless the Supplier’s QMS has been certified to AS9100 or ISO9001 by a recognized third-party
certif ication body.
3.2.3 Class 1 designated Suppliers will be re-evaluated for a QMS audit every two years. The audit may be
f oregone if the Supplier has maintained an acceptable quality and delivery rating f or the previous
assessment period and a third-party certif icate is still valid.
3.3 Root-Cause and Corrective Action
3.3.1 SPI may issue a corrective action to the Supplier because of a specific incident or trends in Supplier
perf ormance.

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Document # SQAR-740
Supplier Quality Assurance Requirements
Revision Level R
Revision Date 24-APR-2025

3.3.2 When a corrective action is requested, the Supplier shall document the response using a SPI provided
f orm or a f ormat approved by SPI. The Supplier is responsible for responding to the corrective action
within the established due date or requesting an extension prior to the corrective action becoming past
due.
3.3.3 SPI has the right to reject any corrective action response and may request f urther investigation and
corrective action.
3.4 Quality (SNCR) and Delivery (SOTD) Perf ormance
3.4.1 SPI Key Perf ormance Indicator (KPI) targets for acceptable Supplier Quality and Delivery performance
are def ined in the table below.

Metric KPI Target

Quality SNCR < ppm 2500 ppm

Delivery SOTD > % delivered on time 98%

3.4.2 Supplier performance against Quality and Delivery Metrics are monitored and reported monthly by SPI.
3.4.3 Suppliers whose ratings drop below the target KPI three months in a row or have one drop in a target
KPI rating 20% below the target in one month will be required to provide an improvement plan. The
improvement plan may be in the form of a SPI Corrective Action Request or in a f ormat agreed upon
by the SPI and the Supplier.
3.5 Certif icate of Conf ormance
3.5.1 With each delivery of products on the Contract, the Supplier shall include on the packing list/shipper or
on a separate attached document, a written statement titled “Certificate of Conformance” or equivalent
which meets the minimum statement of conf ormity requirements def ined in F101 and acceptance
authority media requirements def ined in Section 3.6.
3.5.2 The Certif icate of Conformance and/or Packing List shall contain the Supplier’s name and address as
def ined on the Purchase Order or Contract.
3.6 Supplier Initiated Changes
3.6.1 The Supplier may not make any changes in product design, drawings, perf ormance specif ications,
materials or processes that will result in a Class I change (as defined by MIL-STD-973) without specific
approval by SPI in writing prior to making such changes in products or data. When applicable, the
Supplier shall f low-down this requirement to the Supplier’s sub-tier sources.
3.6.2 Suppliers providing product in accordance to a SPI Source/Control Drawing (SCD) may not make any
changes which will result in a change to an SCD requirement, including specif ied Vendor
Drawing/MOD revisions, without approval by SPI.
3.6.3 The Supplier may make changes on products under Supplier’s proprietary engineering design control
that result in a Class II change (as defined by MIL-STD-973). The Supplier shall notif y SPI of Class II
changes.
3.6.4 Class II changes made by Suppliers providing product designated as an Off the Shelf Item (e.g. where
SPI is purchasing the Supplier’s part number) which result in a change to the Supplier part number
revision specified on the Purchase Order require SPI acknowledgment of the change prior to shipment.
3.7 Application of Acceptance Authority Media (AAM)
3.7.1 The Supplier shall clearly def ine and establish controls f or the use of AAM within its Quality
Management System (QMS). Controls shall be established, at a minimum, to address the f ollowing:
3.7.1.1 Altering Data on Documents:

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Supplier Quality Assurance Requirements
Revision Level R
Revision Date 24-APR-2025

3.7.1.1.1 The use of any method that causes the original data on documents to be
obliterated or eligible (i.e., the use of correction f luids, correction tape, write-
over, or other methods) to correct, modif y or otherwise alter the data and/or
entries on any certifications, test reports or other documents required by the
Contract, is strictly prohibited.
3.7.1.1.2 Corrections may be made on inspection reports such providing it is clearly
obvious that a correction was made by lining through the error one time and
either initialing the error or stamping by an authorized individual.
3.7.1.2 Acceptable & Authorized Signatures:
3.7.1.2.1 All certifications and test reports shall include the title and acceptable signature
of the authorizing company of f icial.
3.7.1.2.2 When quality or inspection stamps are used in lieu of actual signatures, such
stamps shall clearly identif y the issuing organization and the authorized
individual to whom the stamp is assigned.
3.7.1.3 Electronic Signatures
3.7.1.3.1 When the Supplier elects to use electronic signatures on electronic documents,
the f ollowing rules apply:
3.7.1.3.1.1 Application of electronic signature must be under the direct control
of the person whose name appears on the document.
3.7.1.3.1.2 Electronic signature may only be applied at the location or f acility
where the individual is located.
3.7.1.3.1.3 The preparation of electronic documents and application of
electronic signatures is governed by documented procedures in the
Suppliers Quality Management System.
3.7.2 The Supplier shall maintain compliance to AAM requirements by assessing its process and supply
chain as part of internal audit activities. The areas of focus of this assessment shall include but not
limited to:
• Authority Media Application Errors (i.e. Omission, Typos, Legibility, etc.)
• Authority Media Application Untimely Use (i.e. Documentation is not completed as planned,
“Stamp/Sign as you go”, etc.)
• Authority Media Application Misrepresentation (i.e., uncertif ied personnel, Falsif ication of
documentation, Work not perf ormed as planned, etc.)
• Authority Media Application Training Deficiencies (i.e. Ethics, Culture awareness, Proper Use of
authority media, etc.)
3.8 Request f or Deviation or Waiver
3.8.1 A Supplier identifying a need to deviate from the scope of requirements delineated in a SPI purchase
order will be required to document the specif ic deviation or waiver using SPI Form F740-011 or
equivalent format approved by SPI. The Supplier shall identify if a drawing change is required along
with the request.
3.8.2 The Supplier shall submit the request for Deviation or Waiver to the SPI buyer and must receive SPI
approval prior to the shipment of af f ected product.
3.8.3 Af ter review and disposition of a Deviation or Waiver, a dispositioned copy of the f orm or
communication with the MRB disposition will be returned to the Supplier by the SPI buyer.
3.8.4 If the Deviation or Waiver has been accepted, the Supplier shall note the approval on the Purchase
Order and include a copy of the SPI approved Deviation or Waiver with the shipment.
3.8.5 Deviation or waiver approval by SPI does not relieve the Supplier of providing root cause and
corrective action, or the legal responsibility and liability f or such products.
3.9 Returned Product
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Supplier Quality Assurance Requirements
Revision Level R
Revision Date 24-APR-2025

3.9.1 Product returned by SPI (RTV) to the Supplier that is reworkable shall only be reworked in the
Supplier’s Production Quality Management System (e.g. FAA Part 21). Reworked product shipped
back to SPI shall only be certif ied as “NEW” Product in accordance with Section 3.5.
3.10 Supplier Notif ication of Escape Process
3.10.1 When the Supplier has determined that nonconf orming product(s) have been delivered to SPI, the
Supplier shall notif y the SPI Buyer within one business of day of initial discovery if the escape
jeopardizes product/flight saf ety or three business days of initial discovery f or non-saf ety related
escapes. The Supplier shall use receipt acknowledged e-mail or other positive notification method. The
notif ication shall include the f ollowing inf ormation:
• Supplier name
• The SPI PO number
• Part number and description
• Af f ected quantity and serial numbers (if known)
• Dates delivered (if known)
• A brief description of the nonconf orming condition
3.10.2 The initial notification shall be followed by a f ormal Notification of Escape delivered to the SPI Buyer
within ten days of the initial notif ication. The Notif ication of Escape shall include the f ollowing
inf ormation:
1. Complete description of the nonconf orming condition(s).
2. The af f ected quantity of products (including serial numbers when applicable) and dates delivered
to SPI.
3. Potential effect of the nonconformance on the performance, reliability, safety and/or usability of the
product(s) if known.
4. Recommendations for SPI action including for products that SPI may have already delivered to its
customers.
5. Immediate action taken by Supplier to contain the nonconformance and nonconforming products.
6. Root cause analysis of the nonconf orming condition.
7. Root cause corrective action plan and schedule.
8. The plan and schedule f or verif ying the ef f ectiveness of the corrective action.
3.10.3 In those cases where (1) through (8) above are under investigation and incomplete, the Supplier may
request, from the SPI Buyer, authority to submit an interim disclosure letter and identify a due date f or
completion of the investigation.
3.10.4 SPI reserves the right to participate in the nonconforming product investigation at the f acilities of the
Supplier or its sub-tier sources.
3.11 Counterf eit Prevention
3.11.1 Suppliers providing electronic assemblies, components or assemblies containing electronic
components shall implement an Anti-Counterfeit Policy to eliminate the impact of counterfeit products
to SPI and its customers. This is a zero tolerance Policy against knowingly and intentionally trafficking
in counterf eit goods.
3.11.2 The Supplier shall maintain processes to ensure purchases are only made directly f rom the
Manuf acturer or Manuf acturer approved sources and shall be compliant with SAE AS6496
Fraudulent/Counterf eit Electronic Parts: Avoidance, Detection, Mitigation, and Disposition –
Authorized/Franchised Distribution. Should a suspect counterfeit or counterfeit product be f ound, the
Supplier shall quarantine such material and report the f inding to the Supplier and appropriate
authorities. This policy shall be communicated, understood, implemented, and maintained at all levels
of the Organization.
3.11.3 The Supplier is responsible for implementing and managing a program to assure proper counterf eit
prevention and assuring that the same requirement is f lowed-down to its sub-tier Suppliers and
through the supply chain involved in processing purchase orders as issued by SPI.
3.12 Product Saf ety and Conf ormity

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Document # SQAR-740
Supplier Quality Assurance Requirements
Revision Level R
Revision Date 24-APR-2025

3.12.1 The Supplier is responsible to assure that the compliance and controls over any product and/or service
provided or manufactured for SPI, is processed, inspected, controlled, and shipped in such a manner
to assure the conf ormity and saf ety is properly controlled per the def ined SPI requirements.
3.12.2 The Supplier shall ensure that appropriate persons in the organization are aware of their contribution
to product and/or service conf ormity and saf ety.
3.13 Ethical Behavior
3.13.1 The Supplier shall comply with the Code of Ethics of the Saf ran Passenger Innovations as well as
ensure that all persons in the organization are aware of the importance of ethical behavior.
3.13.2 The Saf ran Ethical Guidelines can be f ound at:
https://www.saf ran-group.com/media/433819/download
3.14 Product Serialization Requirements
3.14.1 When product serialization is required, and serial numbers are assigned by SPI, serial numbers will be
def ined in the Contract or reference documents. The Supplier shall apply the specified serial numbers
on all products and record the serial numbers on all applicable documentation. The assigned serial
numbers may not be altered or replaced without written authorization f rom SPI.
3.14.2 When product serialization is required, and the serialization scheme is selected by the Supplier, the
Supplier’s serialization scheme shall include provisions to ensure that serial numbers are not
duplicated on products with the same part number. The product serial numbers shall appear on all
certif ications and data sheets provided by the Supplier.

4.0 QUALITY ASSURANCE PURCHASE ORDER CLAUSES


NOTE: “Q” Clauses f rom Section 4, apply only when included on the Contract

4.1 Supplier Inspection & Quality System Requirements


Q030 Quality Management System –Distributors per SAE AS9120 – The Supplier shall establish and
maintain a Quality Management System in compliance with the current requirements of SAE AS9120 –
“Quality Management Systems – Aerospace – Requirements for Distributors.” Supplier’s Quality Management
System is subject to audit, verif ication and approval and/or disapproval by the SPI designated
representative(s).
Q035 Inspection System – FAA-PMA Holder – When the Contract is f or products f or which the
Supplier has received Federal Aviation Administration (FAA) Parts Manuf acturer Approval (PMA), the
Supplier shall establish and maintain an Inspection System in compliance with the current requirements of 14
CFR 21 (Title 14, Code of Federal Regulations, Part 21), Subpart “K” – Approval of Materials, Parts,
Processes and Appliances. The Supplier’s Inspection System is subject to audit, verif ication and approval
and/or disapproval by SPI designated representative(s). A copy of the current FAA PMA approval letter or
“Certif icate” shall be f urnished to SPI with the initial delivery of products on the Contract.
Q055 SQA Program Requirements per ISO 9001– 3 and RTCA/DO – 178 – The Supplier shall
establish and maintain a Design Assurance Management and Development a Program for aviation electronic
hardware in compliance with the requirements of Radio Technical Commission f or Aeronautics document
RTCA/DO-254 – “Design Assurance Guidance for Airborne Electronic Hardware.” The Suppliers electronic
hardware Design Assurance Management and Development Program is subject to audit, verif ication and
approval/disapproval by SPI designated representative(s).
Q057 Deliverable Software Supplement SAE AS9100 / AS9006 – This Contract is f or deliverable
sof tware or products containing deliverable software. Supplier’s Software Quality Assurance (SQA) program
shall meet the requirements of the current revision of SAE AS9100 – “Quality Management Systems –
Requirements for Aviation, Space and Defense Organizations,” and SAE AS9006 – “Deliverable Aerospace
Sof tware Supplement for AS9100.” Supplier’s SQA program is subject to audit, verif ication and approval
and/or disapproval by SPI designated representative(s).

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Revision Date 24-APR-2025

Q060 Inspection & Test System per SAE AS9003 or Equivalent – The Supplier shall establish and
maintain an Inspection & Test System in compliance with the current requirements of SAE AS9003 –
“Inspection and Test System.” Supplier’s Inspection & Test System is subject to audit, verif ication and
approval and/or disapproval by SPI designated representative(s).
Q080 Inspection System- Title 14 CFR 145 – The Supplier shall establish and maintain an Inspection
system that is in compliance with the requirements of the current revision of 14 CFR 145 (title 14, United
States Code of Federal Regulations, Part 145) – “Repair Stations; Inspection System Requirements.” The
Supplier’s Inspection SystemS must be approved by the Federal Aviation Administration (FAA) with a rating
applicable to the item called out on the SPI Contract. A copy of the current FAA issued approval letter or
“Certif icate” shall be f urnished to SPI concurrent with the initial delivery of products on the Contract.
Q085 Inspection System for Maintenance Organization per EASA Part 145 – The Supplier shall
establish and maintain an Inspection System in the Suppliers Maintenance Organization that is in compliance
with the current revision of European Aviation Saf ety Agency, (EASA) Regulation, Part 145 – “Approved
Maintenance Organization; Inspection System Requirements.” The Supplier’s Inspection System must be
approved by EASA, and/or the National Civil Aviation Authority (NCAA) of the country in which the Supplier’s
f acilities are located with a rating applicable to the item on the Contract. A copy of the current approval letter
or “Certif icate” shall be f urnished to SPI concurrent with the initial delivery of products on the Contract.
Q091 Quality Management System per SAE AS9100 – The Supplier shall establish and maintain a
Quality Management System that is in compliance with the current revision of the requirements of SAE
AS9100 – “Quality Management Systems – Requirements for Aviation, Space and Def ense Organizations.”
The Supplier’s Quality Management System is subject to audit, verification and approval and/or disapproval
by SPI designated representative(s).
Q105 Statistical Products Acceptance Requirements - When the Supplier elects to use statistical
methods f or product acceptance, unless otherwise specif ied by the Contract, the Supplier’s statistical
acceptance method(s) shall be in accordance with SAE ARP013 with minimum protection levels meeting SAE
ARP9013 Figure B1. The Supplier shall use statistical methods f or product acceptance that apply C=0 f or
acceptance criteria.
Q145 Requirements for Calibration Laboratories – ISO 17025 – The Supplier shall establish, document
and maintain a system that is in compliance with the current revision of ISO 17025. The Supplier’s calibration
system is subject to audit, verif ication and approval and/or disapproval by SPI designated representative(s).
Q155 Limited Material Review Authority – Ref er to F101
Q160 Full Material Review Authority – Ref er to F101
4.2 Source Inspection Requirements
Q180 In-Process Source Inspection - Deleted
Q185 Third Party Source Inspection at Supplier’s Expense – The requirement f or the Supplier to
contract with SPI approved third party Supplier to perf orm source inspection (in-process or f inal) at the
Supplier’s f acilities may be invoked by SPI any time during Contract perf ormance.
• The Supplier will be notif ied in writing when this requirement is invoked by SPI.
Q190 Source Inspection – Products to be delivered on this Contract require source inspection tests or
both by a SPI Quality Assurance representative, prior to delivery to SPI. If in-process inspection is required,
the manuf acturing sequence at which source inspection is required will be specif ied in the Contract.
• The Supplier shall notify SPI at least forty-eight (48) hours in advance of the time the products will
be ready f or source acceptance. Upon request, the Supplier shall make available to the SPI
representative any measuring and test equipment, facilities, records and personnel to facilitate the
f inal source inspection.
Q195 Delegated Source Inspection – Supplier is authorized to perform delegated source inspection in
accordance with SPI work instruction WI065 “Supplier Delegated Source Inspection”, or WI046 “Source Insp.
At Contracted MRF Facility”, f or products or services delivered on this Contract.
• Such inspection and/or tests shall be accomplished prior to delivery of products to SPI and may be
accomplished at your f acilities and/or the f acilities of your sub-tier sources.
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Revision Date 24-APR-2025

Q196 Supplier Self Release Authority – Deleted


Q197 Drop Ship Authorization - Supplier has been delegated “Direct Shipment Authorization” to a
customer on behalf of SPI. Direct Ship Authorization is only granted to those suppliers that have obtained
delegated source inspection privileges through `Contract Manufacturing Source Inspection as def ined in SPI
Work Instruction WI046.
• Quality Management at SPI shall be responsible to ensure the implementation and maintenance
requirements of this Quality code are strictly adhered to by the supplier.
Q198 Dock-To-Stock Program – A supplier who has met all the requirements of Work Instruction (WI)
096, Dock- To-Stock (DTS) Program. The DTS Program is a term used to describe how a supplier can ship
product from their dock directly to SPI Stock, without incoming inspection activities taking place at SPI.
4.3 Supplier Statements of Quality (Certif ications & Test Reports)
Q230 Airworthiness Approval Tag (FAA Form 8130-3) – Authorization by Federal Aviation
Administration (FAA), or by an authorized representative of the FAA, is required prior to delivery of products
to SPI. A completed FAA Form 8130-3, signed by the FAA, or a duly authorized representative of the FAA,
and attached to the products, is required with each delivery and upon receipt at SPI. A separate 8130-3 tag is
required f or each part number and/or serial number delivered. If the Supplier is unable to f urnish an 8130-3
tag, the Supplier shall notif y the SPI Buyer immediately.
Q231 Authorized Release Certificate (EASA Form 1) - Authorization by European Aviation Saf ety
Agency EASA), or by an authorized representative of the EASA, is required prior to delivery of products to
SPI. A completed Authorized Release Certificate – EASA Form 1, signed by a duly authorized representative
of EASA or by the National Civil Aviation Authority of the supplier’s country, and attached to the products, is
required with each delivery and upon receipt at SPI. If the Supplier is unable to furnish an EASA Form 1, the
Supplier shall notif y the SPI Buyer immediately.
Q233 Maintenance Record and Release Certificate – All work performed on parts or components by a
Federal Aviation Administration (FAA) approved repair station, shall be documented on a Maintenance
Record and Release Certificate for that component or part in compliance with United States Code of Federal
Regulations 14 CFR Part 43.9, and include the f ollowing inf ormation:
• Description of work perf ormed,
• The date of completion of the work perf ormed,
• The name of the person perf orming the work if other than the person specif ied in (d), and
• If the work performed on the appliance or component part has been performed satisf actorily, the
signature, the certificate number, and the kind of certificate held by the person approving the work.
The signature constitutes the approval f or return to service only f or the work perf ormed.
Q240 Certificate of Conformance (C of C) – Moved to Section 3 - Q010 General Supplier
Responsibilities
Q250 Certificate of Traceability (C of T) - Deleted
Q255 Supplier Proprietary Design Products – Deleted
Q260 Statement of Conformity (FAA Form 8130-9) – The Supplier shall provide documentation to
support the Supplier’s conformity inspection, including a completed FAA Form 8130-9 with each 1st Article
product f urnished on the Contract.
• With each delivery of products on this Contract, the Supplier shall include on the packing
list/shipper or on a separate attached document a written “Statement of Conf ormity” which, is
signed by an authorized FAA inspector, Designated Manuf acturing Inspection Representative
(DMIR) or other authorized FAA representative and contains their company name, address, Title
of Authorized Individual along with their Signature/Stamp and date and a statement certif ying that
the products delivered on this Contract (number) and packing list/shipper (number) have been
inspected in accordance with applicable Federal Aviation Administration (FAA) Regulations, and
are: (a) authorized for installation and use on FAA certified aircraft systems produced by SPI; (b)
are new and in unused condition; and (c) are in compliance with all requirements of the Contract.
Q265 Production Certificate – Deleted
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Q270 Source Control Drawing (SCD) Certification – Deleted


4.4 Control of Raw Material
Q300 Raw Material Verification Program – The Supplier shall develop, document and implement a raw
material (sheet, plate, bar, rod, etc.) verif ication program that will ensure that material received f rom the
Supplier’s sub-tier sources meets all applicable technical and quality requirements.
• The Supplier’s verification program shall include provisions for monitoring and periodic testing of
raw material upon receipt to ensure that such material meets all applicable requirements and
implement appropriate storage and controls to preclude commingling of dif f erent heat/lots or
batches of material.
• Raw material testing shall be in accordance with specification requirements and may be performed
by the Supplier or a recognized testing laboratory. Supplier’s verification program shall document
the f requency of such tests and the test results. Records showing the results of the Supplier’s
material verif ication program and its ef f ectiveness shall be available to SPI f or review upon
request.
Q310 SPI Furnished Material – Ref er to F101
Q320 Material Certification and Test Report – With each delivery of raw material or products on this
Contract, all purchased raw material shall include a Material Certif ication and Test Report.
• The Material Certif ication shall include name of the company that f urnished the material and the
f ollowing inf ormation and data:
A. Material description, including, as applicable, name or designation, size or weight, alloy, type,
class, grade or condition,
B. Lot batch or heat number, and
C. The applicable specif ication and revision to which the material complies.
• When the material f urnished or used to fabricate products, is one of the types listed below, the
Material Test Report shall include the f ollowing inf ormation and data:
A. FERROUS MATERIALS: The Certification/Material Test Report shall include data that shows
the actual test results obtained from the lot or heat of material versus the values required by
the applicable material specif ications f or:
a. Chemical composition, and
b. Physical properties
B. NON-FERROUS MATERIALS: Unless otherwise required by the material specif ication or
Contract, the Certif ication/Material Test Report shall show:
a. The typical or range of values of the chemical composition of the material,
b. The range of physical properties of the material, and
c. Include a statement that the material conf orms to the applicable material specif ication.
C. NON-METALLIC MATERIALS: The Certification/Test Report, issued by the manuf acturer of
the material, shall show:
a. The specif ication and revision to which the material conf orms,
b. The lot/batch number (if applicable),
c. The date manuf actured,
d. Any other technical data (material test results, composition, chemical or physical
properties, etc.) required by the applicable material specif ication or Contract.
Q330 Traceability of Products to Raw Material – Ref er to F101

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Q335 ROHS requirement statement. - Ref er to F101


Q336 REACH - Ref er to F101
Q337 RUSSIAN METALS. - Ref er to F101
4.5 Control of Special Processes
Q340 Process Certifications and Test Report - For all special processes required by the Contract
and/or ref erence documents, the Supplier shall f urnish to SPI, with the delivery of products, the
certif ication/test report issued by company that perf ormed the process.
• All certifications/test reports shall as a minimum include a complete description of the special
process perf ormed, including:
a. Process name, applicable specif ication and revision, type, class, grade, etc.,
b. When applicable, a statement that the process was performed by certified operator(s), and
c. When applicable, the process was performed in accordance with SPI approved process
control document.
d. REWORK – In those cases where products have been subjected to SPI approved rework
processes the certif ications shall def ine “rework to specif ication”
Q341 Priority Process – Deleted
Q342 NADCAP Accreditation – Deleted
Q350 Heat Treat Certifications – With each delivery of products on this Contract, the Supplier shall
f urnish a time/temperature certif ication that includes the f ollowing data:
a. Part number and revision
b. Quantity heat treated
c. Heat treatment cycle – the actual temperature range & duration (hrs.) of each heat treat circle
Q365 First Article Destructive Metallurgical Test Report (DMTR) – Deleted
Q370 Test Samples – When specifically required by contract, the Supplier shall f urnish f or verif ication
testing by SPI; one (1) additional product or suitable test sample produced f rom the same material lot and
processed simultaneously with the lot of products delivered. When more than one lot of material was used, a
sample is required for each lot of material. The sample shall be marked or tagged to identify the process that
it represents and noted on the packing list/shipper.
Q375 Process Control Data – Deleted
Q380 Nondestructive Test (NDT) Reports – Deleted
Q390 SPI Approval of NDT Techniques – Deleted
4.6 Control of Castings
Q410 Foundry Control – Deleted
Q420 Production Castings – Deleted
4.7 Control of Limited Shelf Lif e Materials
Q430 Pre-Production Controls – Deleted
Q452 Cure Date Marking – Ref er to F101
Q460 Limited Shelf Life Materials - Ref er to F101
Q465 Long Life Storage Materials – Ref er to F101
4.8 Control of Electronic Devises & Components

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Q470 Electrostatic Discharge (ESD) Control Program – Ref er to F101


Q480 Protection of Electrostatic (ESD) Sensitive Devices - Ref er to F101
Q485 Aerospace Electronic Products – General Requirements – Deleted
Q486 Industrial Electronic Products – General Requirements – Deleted
Q490 Certifications & Test Reports – Electronic Devices - Deleted
Q500 Identification of Electronic Devices – Ref er to F101
Q510 Control of Printed Wiring – Deleted
Q515 Component Obsolescence Management – Ref er to F101
4.9 Control of Contamination & Foreign Object Damage (FOD)
Q520 FOD Control Program– The Supplier shall establish, document and maintain a program to control
and eliminate Foreign Object Damage (FOD) and/or contamination during the Supplier’s manuf acturing,
assembly, test and inspection operations. When applicable, the Supplier’s FOD control program shall include
controls to preclude FOD or contamination at the Supplier’s sub-tier sources.
• D6-85622, "Foreign Object Debris/Foreign Object Damage (FOD) Prevention Requirements f or
Boeing Suppliers" may be used as a guide to establish and implement the Supplier’s FOD
program. The Supplier’s FOD program is subject to on-site review and approval by SPI.
Q530 FOD Certification – Deleted
Q532 Fungus resistant products and Materials – Deleted
4.10 Inspection & Test Reports & Documentation
Q540 First Article Inspection Approval at Source – Inspection and/or testing and acceptance of First
Article product by SPI at the Supplier is required prior to delivery of any products on this Contract. The 1st
Article product shall be complete, documented and ready f or delivery to SPI.
• The Supplier shall notify SPI at least forty-eight (48) hours in advance so that the inspection and/or
testing of the First Article product as well as review of supporting documentation can be scheduled
and completed prior to the required product delivery date. Upon request, the Supplier shall make
available to SPI representatives any measuring and test equipment, facilities and/or personnel to
f acilitate the First Article inspection.
Q550 First Article Inspection Approval at SPI – The Supplier shall submit a 1st Article product and
supporting documentation for inspection and/or testing and acceptance by SPI prior to delivery of products on
this Contract.
Q560 First Article Inspection Requirements (FAIR) – Ref er to F101
Q565 Controlled Planning – The products on this Contract are considered critical f or aerospace
applications and require strict control of manufacturing and processing operations. The Supplier shall f urnish
a complete First Article Inspection Report (FAIR) in accordance with the requirements, accompanied by
copies of Supplier’s manuf acturing and processing routing sheets to be used during production.
• Af ter the SPI review and approval of the First Article and planning documentation, the Supplier’s
manuf acturing and process planning shall be considered as ‘frozen.’ Any changes proposed by the
Supplier to the approved ‘frozen’ planning shall be submitted to SPI for review and approval prior
to implementation.
• The Supplier shall furnish a revised FAIR, reflecting the changes in product because of changes in
planning approved by SPI, with the next delivery of products on the Contract.
Q570 100% Inspection – The Supplier shall perf orm 100% inspection of all characteristics on all
products delivered on this Contract. The Supplier shall provide copies of inspection and/or control data to SPI
upon request.
Q575 Dimensional Inspection Certification (DIC) - Deleted
Q578 Supplier Certification Requirements - Deleted
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Q580 Supplier Inspection Report (SIR) – Deleted


Q585 Supplier Inspection Report of Key Characteristics – Deleted
Q590 Final Article Inspection Report (FAIR) – Ref er to F101
Q600 Product Serialization Requirements – Moved to Section 3 - Q010 General Supplier
Responsibilities
Q605 Product Serialization by the Supplier – Moved to Section 3 - Q010 General Supplier
Responsibilities
Q607 ATA SPEC 2000 Serial Number Formatting – Deleted
Q609 Weight reporting requirements - Deleted
Q610 Acceptance Test Procedure (ATP) Approval – Ref er to F101
Q620 Functional Test Data Record – With each delivery of products on this Contract, the Supplier shall
f urnish to SPI a f unctional test data sheet, which shows the actual results (values) obtained during the
f unctional tests perf ormed on each unit of product versus the requirements specif ied in SPI approved
Acceptance Test Procedure (ATP) or specif ication.
Q630 Functional Test Certificate (FTC) - Deleted
Q650 Qualified Parts Certificate (QPC) – Deleted
4.11 Miscellaneous Requirements
Q660 Manufacturers Catalogs, Drawings, etc.- Deleted
Q665 Repaired & Overhauled Products - Deleted
Q667 Alcohol and Drug Prevention Program – All Employees performing maintenance or inspection
of products scheduled for delivery to SPI shall be included and part of a Federal Aviation Administration (FAA)
approved.
• Anti-drug and Alcohol Misuse Prevention Program. This requirement applies both to pre-
employment and random testing of current employees in accordance with the requirements of Title
14 CFR Part 121, Appendix “I” and Appendix “J.” Evidence of compliance with this requirement
shall be made available to SPI f or review upon request.
Q710 Component Traceability Requirements - Ref er to F101
Q750 FMEA (PFMEA) Requirements – The Supplier shall implement Failure Mode & Ef f ects Analysis
(FMEA) / Process Failure Mode & Effects Analysis (PFMEA) or a similar tool to use for identifying variation in
product/process characteristics, their effects and causes, and to develop solutions that will minimize/eliminate
the ef f ects of variation in products delivered on this Contract.
• The Supplier’s product FMEA/PFMEA program shall be submitted to SPI for review and approval
prior to start of work on the Contract.
Q755 Process FMEA Requirements - Deleted
Q765 Alternate Materials and/or Process Specifications – Deleted
Q770 Ship to Stock (STS) – Deleted
Q780 Pre-Production Review – Deleted
Q800 UID Marking – Deleted
Q900 PEP Product – Deleted
Q950 Advanced Product Quality Planning (APQP) – APQP is required for part numbers being sold for
the f irst time by a supplier. Purchase order holder (supplier) shall comply with AS9145 – REQUIREMENTS
FOR ADVANCED PRODUCT QUALITY PLANNING AND PRODUCTION PART APPROVAL PROCESS.
APQP/PPAP activity shall begin immediately upon receipt of a purchase order for a part number being made
f or the f irst time by the supplier.

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Q960 Critical Parts Management:


1. Approved Critical Parts Supplier must adhere to the requirements set out by SPI Class 1
Suppliers.
2. Parts or assemblies def ined as Saf ety or Critical Parts are those whose f ailure could/would
prevent continued safe flight and landing, or the resulting consequences could reduce the saf ety
margins, degrade the perf ormance, or cause the loss of capability to conduct certain f light
operations.
3. Saf ety or Critical Parts should be reviewed and accepted prior to the start of the production
process.
4. Supplier shall describe the applicable acceptance sample inspection process on the control plan
and/or Certif icate of Conf ormance.
5. All inspection records and/or control plans shall be submitted with the Parts/Assemblies
identified as a Critical Part when requested by SPI.

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Revision Date 24-APR-2025

5.0 REVISION HISTORY

Revision Date Changes

A 22-FEB-2011 Initial Release


B 13-APR-2011 CPAR #0042 and Supplier dispute
C 15-APR-2011 3.6 new add. Section 4.8, Q470 deleted ref erence(s) to military standards
D 16-APR-2012 Added Q-clause Q900
01-JUL-2013 Incorporated name change from IMS to SPI throughout document. Revised section 3.4.3
Incorporated Deviation Waiver process.
Revised Q105, sampling inspection now in accordance with ANSI Z1.4, updated to align with
current industry standard.
Deleted Q265 Not applicable to IFE Commodities
Deleted Q341 & Q342. Not applicable to IFE Commodities
E Deleted Q365. Not applicable to IFE Commodities
Deleted Q380 & Q390. Not applicable to IFE Commodities
Deleted Q410 & Q420. Not applicable to IFE Commodities
Deleted Q430. Not applicable to IFE Commodities
Deleted Q580. Not applicable to IFE Commodities
Deleted Q607 & Q650. Not applicable to IFE Commodities
Deleted Q800. Not applicable to IFE Commodities
18-JUN-2014 Quality clauses Q532, Fungus resistant products and Materials & Q609, Weight reporting
requirements have been added to Pages #33 & 36 respectively. Quality Clauses Q105 & Q585 Key
F
Characteristics have been added to Pages #19 & 35 respectively. Minor reformatting and
corrections of document.
25-FEB-2015 Minor wording changes to clarify intent on the following Quality Clauses: Q240, Q250,
G
Q255, Q270, Q310, Q320, Q530, Q565, Q575, Q630 & Q665
29-JAN-2016 Added Q465 Long Life Storage Materials, page 29 & Q578 Supplier Certification
H
Requirements page 34. Added new Head of Quality
29-JAN-2017 Updated to include the following:
- Counterfeit
J - Product Safety
- Flowdown requirements
Ethical Behavior
22-NOV-2017 Extensive re-write - document revised to better align the SQAR with ZA-Q-1030 (remove duplicate
or conflicting requirements)
K • Add / revise requirements due to internal audit findings, customer
requirements and business need.
Changes described above are delineated by italics throughout the document.
L 05-JUL-2019 Quality Code Q198 Dock-To-Stock Program added on page 13.
09-JAN-2023 All quality clauses with reference to ZA-Q-1030 have been replaced with F101.
Replaced the Zodiac Aerospace Code of Ethics to Safran Ethical Guidelines in quality clause Q010
- 3.13.
M Added PFMEA to quality clause Q750.
Updated template, realigned Introduction and Purpose sections, removed Table of Contents
- Added Q950 Advanced Product Quality Planning (APQP).

N 25-JUL-2024 Added Clauses 335 – 337 for ROHS, REACH and Russian Materials requirements to §4.4

P 19-Nov-2024 Added Q960 for Critical Parts Management in Section 4.11.

R 24-APR-2025 Change Q960 item 5 to add “as a Critical Part when requested by SPI” at the end.

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