SQAR-740-R Supplier Quality Assurance Requirements
SQAR-740-R Supplier Quality Assurance Requirements
INTRODUCTION
SPI acknowledges the critical function of the Supplier in its supply chain and in the company vision to establish a
procurement process that will perform at an acceptable rating f or product and service to ensure and maintain a
world class competitive edge in customer satisfaction. In this endeavor SPI has created the SQAR-740 document
as the communication tool to f low-down SPI special quality requirements that apply to each purchase and/or
contract with its Suppliers.
In addition to the part number, quantity and other information in the Purchase Order/Contract SPI will incorporate
applicable quality clauses as additional requirements. The Supplier is required to review all SPI purchase orders
and establish a quality plan that will ensure compliance with the purchase order requirements that include the
quality clause(s). Please contact the SPI buyer if you have any questions on the subject.
1.0 PURPOSE
1.1 This document establishes the quality requirements f or Suppliers doing business with Saf ran Passenger
Innovations (SPI). The applicable requirement clause (s) of this document will be flowed down to Suppliers in
the purchase order and/or contract issued by SPI. Please contact the SPI buyer if assistance is required with
this document. By accepting a SPI purchase order and/or contract the Supplier agrees to comply with the
applicable SQAR clause.
1.2 The requirements specif ied herein will be included on the Purchase Order, Contract or other f ormal
agreement (hereaf ter, referred to as the Contract) between a Supplier and SPI. The purpose of this document
is to clearly define for each purchase of products or services, all the necessary and applicable technical and
quality requirements with which the Supplier must comply to meet the requirements of SPI, its customers
and/or regulatory authorities.
2.0 APPLICATION
2.1 F101 “SPI Supplier Requirements Compliance Matrix”.
2.2 SQAR-740 establishes supplementary requirements specif ic to SPI which apply in addition to the
requirements def ined in F101.
2.3 Unless expressly excluded by the Contract, clause Q010, Section 3 herein applies to all Contracts. The “Q”
clauses listed in Section 4, apply only when the specif ic clause number is included on the Contract.
3.3.2 When a corrective action is requested, the Supplier shall document the response using a SPI provided
f orm or a f ormat approved by SPI. The Supplier is responsible for responding to the corrective action
within the established due date or requesting an extension prior to the corrective action becoming past
due.
3.3.3 SPI has the right to reject any corrective action response and may request f urther investigation and
corrective action.
3.4 Quality (SNCR) and Delivery (SOTD) Perf ormance
3.4.1 SPI Key Perf ormance Indicator (KPI) targets for acceptable Supplier Quality and Delivery performance
are def ined in the table below.
3.4.2 Supplier performance against Quality and Delivery Metrics are monitored and reported monthly by SPI.
3.4.3 Suppliers whose ratings drop below the target KPI three months in a row or have one drop in a target
KPI rating 20% below the target in one month will be required to provide an improvement plan. The
improvement plan may be in the form of a SPI Corrective Action Request or in a f ormat agreed upon
by the SPI and the Supplier.
3.5 Certif icate of Conf ormance
3.5.1 With each delivery of products on the Contract, the Supplier shall include on the packing list/shipper or
on a separate attached document, a written statement titled “Certificate of Conformance” or equivalent
which meets the minimum statement of conf ormity requirements def ined in F101 and acceptance
authority media requirements def ined in Section 3.6.
3.5.2 The Certif icate of Conformance and/or Packing List shall contain the Supplier’s name and address as
def ined on the Purchase Order or Contract.
3.6 Supplier Initiated Changes
3.6.1 The Supplier may not make any changes in product design, drawings, perf ormance specif ications,
materials or processes that will result in a Class I change (as defined by MIL-STD-973) without specific
approval by SPI in writing prior to making such changes in products or data. When applicable, the
Supplier shall f low-down this requirement to the Supplier’s sub-tier sources.
3.6.2 Suppliers providing product in accordance to a SPI Source/Control Drawing (SCD) may not make any
changes which will result in a change to an SCD requirement, including specif ied Vendor
Drawing/MOD revisions, without approval by SPI.
3.6.3 The Supplier may make changes on products under Supplier’s proprietary engineering design control
that result in a Class II change (as defined by MIL-STD-973). The Supplier shall notif y SPI of Class II
changes.
3.6.4 Class II changes made by Suppliers providing product designated as an Off the Shelf Item (e.g. where
SPI is purchasing the Supplier’s part number) which result in a change to the Supplier part number
revision specified on the Purchase Order require SPI acknowledgment of the change prior to shipment.
3.7 Application of Acceptance Authority Media (AAM)
3.7.1 The Supplier shall clearly def ine and establish controls f or the use of AAM within its Quality
Management System (QMS). Controls shall be established, at a minimum, to address the f ollowing:
3.7.1.1 Altering Data on Documents:
3.7.1.1.1 The use of any method that causes the original data on documents to be
obliterated or eligible (i.e., the use of correction f luids, correction tape, write-
over, or other methods) to correct, modif y or otherwise alter the data and/or
entries on any certifications, test reports or other documents required by the
Contract, is strictly prohibited.
3.7.1.1.2 Corrections may be made on inspection reports such providing it is clearly
obvious that a correction was made by lining through the error one time and
either initialing the error or stamping by an authorized individual.
3.7.1.2 Acceptable & Authorized Signatures:
3.7.1.2.1 All certifications and test reports shall include the title and acceptable signature
of the authorizing company of f icial.
3.7.1.2.2 When quality or inspection stamps are used in lieu of actual signatures, such
stamps shall clearly identif y the issuing organization and the authorized
individual to whom the stamp is assigned.
3.7.1.3 Electronic Signatures
3.7.1.3.1 When the Supplier elects to use electronic signatures on electronic documents,
the f ollowing rules apply:
3.7.1.3.1.1 Application of electronic signature must be under the direct control
of the person whose name appears on the document.
3.7.1.3.1.2 Electronic signature may only be applied at the location or f acility
where the individual is located.
3.7.1.3.1.3 The preparation of electronic documents and application of
electronic signatures is governed by documented procedures in the
Suppliers Quality Management System.
3.7.2 The Supplier shall maintain compliance to AAM requirements by assessing its process and supply
chain as part of internal audit activities. The areas of focus of this assessment shall include but not
limited to:
• Authority Media Application Errors (i.e. Omission, Typos, Legibility, etc.)
• Authority Media Application Untimely Use (i.e. Documentation is not completed as planned,
“Stamp/Sign as you go”, etc.)
• Authority Media Application Misrepresentation (i.e., uncertif ied personnel, Falsif ication of
documentation, Work not perf ormed as planned, etc.)
• Authority Media Application Training Deficiencies (i.e. Ethics, Culture awareness, Proper Use of
authority media, etc.)
3.8 Request f or Deviation or Waiver
3.8.1 A Supplier identifying a need to deviate from the scope of requirements delineated in a SPI purchase
order will be required to document the specif ic deviation or waiver using SPI Form F740-011 or
equivalent format approved by SPI. The Supplier shall identify if a drawing change is required along
with the request.
3.8.2 The Supplier shall submit the request for Deviation or Waiver to the SPI buyer and must receive SPI
approval prior to the shipment of af f ected product.
3.8.3 Af ter review and disposition of a Deviation or Waiver, a dispositioned copy of the f orm or
communication with the MRB disposition will be returned to the Supplier by the SPI buyer.
3.8.4 If the Deviation or Waiver has been accepted, the Supplier shall note the approval on the Purchase
Order and include a copy of the SPI approved Deviation or Waiver with the shipment.
3.8.5 Deviation or waiver approval by SPI does not relieve the Supplier of providing root cause and
corrective action, or the legal responsibility and liability f or such products.
3.9 Returned Product
Saf ran Passenger Innovations - Proprietary and Conf idential
This document may not be reproduced in any f orm without prior written permission.
Page 3 of 13
Document # SQAR-740
Supplier Quality Assurance Requirements
Revision Level R
Revision Date 24-APR-2025
3.9.1 Product returned by SPI (RTV) to the Supplier that is reworkable shall only be reworked in the
Supplier’s Production Quality Management System (e.g. FAA Part 21). Reworked product shipped
back to SPI shall only be certif ied as “NEW” Product in accordance with Section 3.5.
3.10 Supplier Notif ication of Escape Process
3.10.1 When the Supplier has determined that nonconf orming product(s) have been delivered to SPI, the
Supplier shall notif y the SPI Buyer within one business of day of initial discovery if the escape
jeopardizes product/flight saf ety or three business days of initial discovery f or non-saf ety related
escapes. The Supplier shall use receipt acknowledged e-mail or other positive notification method. The
notif ication shall include the f ollowing inf ormation:
• Supplier name
• The SPI PO number
• Part number and description
• Af f ected quantity and serial numbers (if known)
• Dates delivered (if known)
• A brief description of the nonconf orming condition
3.10.2 The initial notification shall be followed by a f ormal Notification of Escape delivered to the SPI Buyer
within ten days of the initial notif ication. The Notif ication of Escape shall include the f ollowing
inf ormation:
1. Complete description of the nonconf orming condition(s).
2. The af f ected quantity of products (including serial numbers when applicable) and dates delivered
to SPI.
3. Potential effect of the nonconformance on the performance, reliability, safety and/or usability of the
product(s) if known.
4. Recommendations for SPI action including for products that SPI may have already delivered to its
customers.
5. Immediate action taken by Supplier to contain the nonconformance and nonconforming products.
6. Root cause analysis of the nonconf orming condition.
7. Root cause corrective action plan and schedule.
8. The plan and schedule f or verif ying the ef f ectiveness of the corrective action.
3.10.3 In those cases where (1) through (8) above are under investigation and incomplete, the Supplier may
request, from the SPI Buyer, authority to submit an interim disclosure letter and identify a due date f or
completion of the investigation.
3.10.4 SPI reserves the right to participate in the nonconforming product investigation at the f acilities of the
Supplier or its sub-tier sources.
3.11 Counterf eit Prevention
3.11.1 Suppliers providing electronic assemblies, components or assemblies containing electronic
components shall implement an Anti-Counterfeit Policy to eliminate the impact of counterfeit products
to SPI and its customers. This is a zero tolerance Policy against knowingly and intentionally trafficking
in counterf eit goods.
3.11.2 The Supplier shall maintain processes to ensure purchases are only made directly f rom the
Manuf acturer or Manuf acturer approved sources and shall be compliant with SAE AS6496
Fraudulent/Counterf eit Electronic Parts: Avoidance, Detection, Mitigation, and Disposition –
Authorized/Franchised Distribution. Should a suspect counterfeit or counterfeit product be f ound, the
Supplier shall quarantine such material and report the f inding to the Supplier and appropriate
authorities. This policy shall be communicated, understood, implemented, and maintained at all levels
of the Organization.
3.11.3 The Supplier is responsible for implementing and managing a program to assure proper counterf eit
prevention and assuring that the same requirement is f lowed-down to its sub-tier Suppliers and
through the supply chain involved in processing purchase orders as issued by SPI.
3.12 Product Saf ety and Conf ormity
3.12.1 The Supplier is responsible to assure that the compliance and controls over any product and/or service
provided or manufactured for SPI, is processed, inspected, controlled, and shipped in such a manner
to assure the conf ormity and saf ety is properly controlled per the def ined SPI requirements.
3.12.2 The Supplier shall ensure that appropriate persons in the organization are aware of their contribution
to product and/or service conf ormity and saf ety.
3.13 Ethical Behavior
3.13.1 The Supplier shall comply with the Code of Ethics of the Saf ran Passenger Innovations as well as
ensure that all persons in the organization are aware of the importance of ethical behavior.
3.13.2 The Saf ran Ethical Guidelines can be f ound at:
https://www.saf ran-group.com/media/433819/download
3.14 Product Serialization Requirements
3.14.1 When product serialization is required, and serial numbers are assigned by SPI, serial numbers will be
def ined in the Contract or reference documents. The Supplier shall apply the specified serial numbers
on all products and record the serial numbers on all applicable documentation. The assigned serial
numbers may not be altered or replaced without written authorization f rom SPI.
3.14.2 When product serialization is required, and the serialization scheme is selected by the Supplier, the
Supplier’s serialization scheme shall include provisions to ensure that serial numbers are not
duplicated on products with the same part number. The product serial numbers shall appear on all
certif ications and data sheets provided by the Supplier.
Q060 Inspection & Test System per SAE AS9003 or Equivalent – The Supplier shall establish and
maintain an Inspection & Test System in compliance with the current requirements of SAE AS9003 –
“Inspection and Test System.” Supplier’s Inspection & Test System is subject to audit, verif ication and
approval and/or disapproval by SPI designated representative(s).
Q080 Inspection System- Title 14 CFR 145 – The Supplier shall establish and maintain an Inspection
system that is in compliance with the requirements of the current revision of 14 CFR 145 (title 14, United
States Code of Federal Regulations, Part 145) – “Repair Stations; Inspection System Requirements.” The
Supplier’s Inspection SystemS must be approved by the Federal Aviation Administration (FAA) with a rating
applicable to the item called out on the SPI Contract. A copy of the current FAA issued approval letter or
“Certif icate” shall be f urnished to SPI concurrent with the initial delivery of products on the Contract.
Q085 Inspection System for Maintenance Organization per EASA Part 145 – The Supplier shall
establish and maintain an Inspection System in the Suppliers Maintenance Organization that is in compliance
with the current revision of European Aviation Saf ety Agency, (EASA) Regulation, Part 145 – “Approved
Maintenance Organization; Inspection System Requirements.” The Supplier’s Inspection System must be
approved by EASA, and/or the National Civil Aviation Authority (NCAA) of the country in which the Supplier’s
f acilities are located with a rating applicable to the item on the Contract. A copy of the current approval letter
or “Certif icate” shall be f urnished to SPI concurrent with the initial delivery of products on the Contract.
Q091 Quality Management System per SAE AS9100 – The Supplier shall establish and maintain a
Quality Management System that is in compliance with the current revision of the requirements of SAE
AS9100 – “Quality Management Systems – Requirements for Aviation, Space and Def ense Organizations.”
The Supplier’s Quality Management System is subject to audit, verification and approval and/or disapproval
by SPI designated representative(s).
Q105 Statistical Products Acceptance Requirements - When the Supplier elects to use statistical
methods f or product acceptance, unless otherwise specif ied by the Contract, the Supplier’s statistical
acceptance method(s) shall be in accordance with SAE ARP013 with minimum protection levels meeting SAE
ARP9013 Figure B1. The Supplier shall use statistical methods f or product acceptance that apply C=0 f or
acceptance criteria.
Q145 Requirements for Calibration Laboratories – ISO 17025 – The Supplier shall establish, document
and maintain a system that is in compliance with the current revision of ISO 17025. The Supplier’s calibration
system is subject to audit, verif ication and approval and/or disapproval by SPI designated representative(s).
Q155 Limited Material Review Authority – Ref er to F101
Q160 Full Material Review Authority – Ref er to F101
4.2 Source Inspection Requirements
Q180 In-Process Source Inspection - Deleted
Q185 Third Party Source Inspection at Supplier’s Expense – The requirement f or the Supplier to
contract with SPI approved third party Supplier to perf orm source inspection (in-process or f inal) at the
Supplier’s f acilities may be invoked by SPI any time during Contract perf ormance.
• The Supplier will be notif ied in writing when this requirement is invoked by SPI.
Q190 Source Inspection – Products to be delivered on this Contract require source inspection tests or
both by a SPI Quality Assurance representative, prior to delivery to SPI. If in-process inspection is required,
the manuf acturing sequence at which source inspection is required will be specif ied in the Contract.
• The Supplier shall notify SPI at least forty-eight (48) hours in advance of the time the products will
be ready f or source acceptance. Upon request, the Supplier shall make available to the SPI
representative any measuring and test equipment, facilities, records and personnel to facilitate the
f inal source inspection.
Q195 Delegated Source Inspection – Supplier is authorized to perform delegated source inspection in
accordance with SPI work instruction WI065 “Supplier Delegated Source Inspection”, or WI046 “Source Insp.
At Contracted MRF Facility”, f or products or services delivered on this Contract.
• Such inspection and/or tests shall be accomplished prior to delivery of products to SPI and may be
accomplished at your f acilities and/or the f acilities of your sub-tier sources.
Saf ran Passenger Innovations - Proprietary and Conf idential
This document may not be reproduced in any f orm without prior written permission.
Page 6 of 13
Document # SQAR-740
Supplier Quality Assurance Requirements
Revision Level R
Revision Date 24-APR-2025
N 25-JUL-2024 Added Clauses 335 – 337 for ROHS, REACH and Russian Materials requirements to §4.4
R 24-APR-2025 Change Q960 item 5 to add “as a Critical Part when requested by SPI” at the end.