Release Notes

United VMS 9.2.1

v.3333 Update
Latitude / Horizon / Meridian

Ver. 1.0
© 2022 TELEDYNE FLIR Systems, Inc. All rights reserved worldwide. No parts of this document, in
whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or
machine-readable form without the prior written permission of FLIR Systems, Inc.

Names and marks appearing on the products herein are either registered trademarks or trademarks
of FLIR Systems, Inc. and/or its subsidiaries. All other trademarks, trade names, or company
names referenced herein are used for identification only and are the property of their respective
owners.
This product is protected by patents, design patents, patents pending, or design patents pending.
The contents of this document are subject to change.

FLIR Systems, Inc.

6769 Hollister Ave.
Goleta, CA 93117
Phone: 888.747.FLIR (888.747.3547)
International: +1.805.964.9797
www.flir.com/security

For technical assistance, please call us at +1.888.388.3577 or visit the Service & Support page at
www.flir.com/security.

Document History
Version Date Comment
1.0 November 2022 First release

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Table of Contents
1. Introduction ....................................................................................... 4
1.1 Summary of Key Features in Release 9.2.1 ............................................................... 4
2. Product Features .............................................................................. 5
2.1 Cloud Storage Support ................................................................................................ 5
2.2 Additional Control Center Features ............................................................................ 5
GPU Supports Recorded Video Decoding................................................................................5
Lock Control Center When Idle ................................................................................................5
PTZ Presets Snapshot .............................................................................................................8
Improved Alarm Handling .........................................................................................................8
Improvements to QuickView Functionality ................................................................................8
GIS Maps: Adding Camera Field-of-View (FOV) Display .........................................................9
2.3 Other Enhancements and Changes .......................................................................... 10
Picture Settings Tab Now Includes Thermal Settings .............................................................10
Control Center Support in High DPI .......................................................................................10
Additional Search Options in Control Center ..........................................................................10
Support H.265 for All ONVIF and FLIR Cameras ...................................................................10
DNA Version Upgrade ............................................................................................................10
3. Fixed Issues 9.2.1 ........................................................................... 11
4. Known Issues/Limitations ............................................................. 13
5. Upgrade Instructions ..................................................................... 15
5.1 Upgrade Steps ............................................................................................................ 15
5.2 Upgrade Limitations ................................................................................................... 15
6. Additional Resources ..................................................................... 16
7. Windows Updates ........................................................................... 16
8. Protecting Your FLIR Security Product ........................................ 16
9. Disclaimer ....................................................................................... 16
List of Figures
Figure 1 - Control Center is locked Dialog .........................................................................5
Figure 2 - Control Center Closed Dialog ...............................................................................6
Figure 3 - Control Center Authentication Sign-in Option ......................................................6
Figure 4 - Control Center Auto Lock Option..........................................................................7
Figure 5 - Admin Center PTZ Presets Snapshot ..................................................................8
Figure 6 - QuickView Selected Camera Opens in Next Available Tile .................................9
Figure 7 - Camera Field of View on GIS Map and corresponding Camera Views .............10

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 Introduction

1. Introduction
This TELEDYNE FLIR Latitude Upgrade gives users some newly-available features, provides
changes suggested by users, and clears some outstanding issues
UVMS Release 9.2 consolidates upgrades and additions which were included in the UVMS Latitude
Upgrades (LUs) 9.0.0.3000 and 9.0.1.3005. Full details of those upgrades may be found in their
respective Release Notes on the FLIR Product website.
See:
 https://www.flir.com/support/products/latitude/#Documents
 https://www.flir.eu/support/products/latitude/#Documents
 United VMS 9.0.0.3000 Release Notes
 United VMS 9.0.1.3005 Release Notes

1.1 Summary of Key Features in Release 9.2.1

 Cloud Storage Support
 Additional Control Center Features
o GPU Supports Recorded Video Decoding
o Lock Control Center When Idle
o PTZ Presets Snapshot
o Improved Alarm Handling
o Improvements to QuickView Functionality
o GIS Maps: Adding Camera Field-of-View (FOV) Display
 Other Enhancements and Changes
o Picture Settings Tab Now Includes Thermal Settings
o Control Center Support in High DPI
o Additional Control Center Search capabilities
o Support H.265 for All ONVIF and FLIR Cameras
 DNA Version Upgrade

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 Product Features

2. Product Features
In this maintenance update, TELEDYNE FLIR has also added these new operator features and
under-the-hood improvements that make their work more productive and their jobs easier.

2.1 Cloud Storage Support

UVMS Latitude integration with Tiger Technology Surveillance Bridge provides unlimited cloud
storage, enabling you to meet increasing data retention goals. You can quickly organize and
integrate cloud storage for seamless data and disaster recovery. This feature extends the local
drive capability to the cloud for live recording and archive data. In Data Recovery mode, Latitude
continues to function as usual until the recovery process is complete as all the data appears as
local source.
Cloud storage provides the following main benefits:
 Continuously available disk space as needed
 Local storage extended to the cloud with reduced cost
 Backup and archive either to local disk or cloud
 Reduced disaster recovery time

2.2 Additional Control Center Features

GPU Supports Recorded Video Decoding
The GPU now supports recorded video decoding.
Note: When you manipulate the timeline (fast forward/backwards), the display is interrupted. When
you click “Resume”, the GPU can restart.
This feature is supported on Horizon, Meridian, and Latitude.
Lock Control Center When Idle
For added security, Latitude now has the ability to lock idle Control Centers, requiring a new logon
and password if there is no activity on that station after a set time interval (in minutes).
When enabled and the idle set time interval expires, the message “Control Center is locked” is
shown, locking the application until the user login password is entered.

Figure 1 - Control Center is locked Dialog

The system verifies the username and password.

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Product Features

When you close the Control Center is locked dialog by clicking the Close dialog button, the
following dialog displays:

Figure 2 - Control Center Closed Dialog

Yes – Proceed with closing the Control Center. This means that the Control Center closes and the
current state is unsaved.
Note: When you next reopen the Control Center, the tiles are blank as if you just opened the
Control Center.
No – Do not proceed with closing the Control Center. The dialog disappears and the
Control Center is locked dialog displays.

Figure 3 - Control Center Authentication Sign-in Option

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Product Features

Control Center Locking is set up by authorized users from the

Tools/Options/Login settings/Auto Lock of each Control Center station.

Figure 4 - Control Center Auto Lock Option

This feature is supported on Horizon, Meridian, and Latitude.

Notes:
 The Auto Lock feature is disabled by default.
 When the feature is enabled and the idle time is set to 0, the feature is disabled.
Limitations
The following Auto Lock limitations apply:
 Only the password of the first user to login to the Control Center is valid.
 Only supports Control Center Server authentication (Control Center sign in dialog,
Authentication field).
 When logging in to the Control Center, the user MUST fill in the System Name in the
Directory or Gateway field. Entering the IP or server hostname results in feature failure.
 The feature is not available when you select the Work Offline option.

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Product Features

PTZ Presets Snapshot

In the Admin Center or the Control Center, when you hover over an assigned PTZ preset, a
snapshot of the Preset view displays so that the User can quickly identify which Preset should be
used.

Figure 5 - Admin Center PTZ Presets Snapshot

Note: This feature is only supported on presets saved after upgrading to this feature (i.e., presets
saved before this upgrade do not display the preset thumbnail.)
Improved Alarm Handling
A user can double click on an “Armed” tile to maximize it or select the Full screen option from the
tile context menu. To exit this mode, right click and select the Exit Full screen option.
This feature is supported on Horizon, Meridian, and Latitude.
Improvements to QuickView Functionality
Includes the following:
 QuickView Feature Extension for Alarms
 Open QuickView Scene in a New Tile

2.2.5.1 QuickView Feature Extension for Alarms

QuickView functionality is now supported in tiles opened from Alarms.
Notes:
 Only works in Flat mode.
 Users must have the specific permission set for this function.
This feature is supported on Latitude only.
2.2.5.2 Open QuickView Scene in a New Tile
Users commented that when using QuickView, it is useful to keep the initial camera view and show
the new scene at the same time.

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Product Features

Now, by locking the initial QuickView pane (from the context menu), the user forces the selected
following scene to open in a new Viewing Pane (the next available tile), while the initial QuickView
scene remains in the locked tile.

Figure 6 - QuickView Selected Camera Opens in Next Available Tile

Note: The QuickView tile from which a new scene is selected must be locked for the new scene to
open in the ‘next available’ tile.
This feature is supported on Latitude only.
GIS Maps: Adding Camera Field-of-View (FOV) Display
By setting coordinates to a video scene in the Admin Center, a new menu is added to also set the
viewing angle and range, and reverse the pan direction, if needed. Supported FLIR camera models
have initial default settings, and the user can add and tune camera values. Once the scene is
attached to a GIS map, the viewing angle is displayed on the map. For PTZ cameras that support
ONVIF absolute positioning, the field-of-view dynamically changes on the map, reflecting the

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 Product Features

current camera orientation. The Control Center operator can click on the highlighted area to toggle
the display on and off.

Figure 7 - Camera Field of View on GIS Map and corresponding Camera Views

Note: This feature only works with supported cameras and GIS maps.
This feature is supported on Latitude only.

2.3 Other Enhancements and Changes

Picture Settings Tab Now Includes Thermal Settings
The Picture Settings tab has been updated to include thermal settings (the Thermal Settings tab
has been eliminated). Several parameters such as Sharpness and Colorization now include and
apply to these thermal settings.
This feature is supported on Latitude only.
Control Center Support in High DPI
Our Control Center Client application previously supported basic Windows workstation displays.
The Control Center stations now display text that is correctly scaled for high-definition monitors (up
to 4K resolution).
Additional Search Options in Control Center
Some additional search capabilities have been added to the Control Center Query Pane Search
options, in anticipation of future camera capabilities. These will be described with the relevant
camera integrations.
Support H.265 for All ONVIF and FLIR Cameras
Support for H.265 has been extended to cover all ONVIF and FLIR cameras.
DNA Version Upgrade
DNA version 2.3.0.31 is available with this release.

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 Fixed Issues 9.2.1

3. Fixed Issues 9.2.1

The following table lists fixed issues in UVMS 9.2.1:
WIT: Description:

49164 OSD time is displayed in US format.

49390 No stream with Axis H265

49820 [Generic camera plugin] Can't see video in H265 for Axis units

50337 SOE | 2 Different cameras which are working with SOE are not downloading Video
when reconnected to network.

50400 Case # 210930-000032 - PTZ delay on Control Center with Bosch and Pelco while
using ONVIF plugin.

50527 Admin Center | Panasonic WV-S4150 camera can't be set to H265 encoding

50529 H265 bit rate should be lower than H264

50536 In the Control Center, synchronized playback fails to display the advanced
information in the tile properties.

50545 GPU | Fast forward (X8) and rewind in Control Center while GPU decoding is
enabled freezes the clip

50546 GPU | Timeline scrubbing in Control Center while GPU decoding enabled quality
issue.

50678 [9.2P] Case # 220401-000100 - Transcoder will stop functioning (no video but able
to login)

50736 In the Admin Center User Guide documentation, the "Edge Recording" tab is not
mentioned.

50737 Tab name in the Admin Center User Guide documentation,

50740 Admin Center | Rediscovery | When performing rediscovery to a camera with a

compression change and it fails, the rediscovery is successful

50745 Latitude > Cyber > Generate Self-signed Certificate > If NTP is ON and Daylight
Saving is ON You cannot generate certificate

50796 v9.2.1 - Case # 210916-000241 - Control Center crashes due for ImmerVision
plugin while using CM-6212 cameras

50847 Documentation, created a Technical Note V9.2.1 Extraction Path Selection.pdf

that describes how the Extract Path Selection does not extract files into shared
network folder.

50848 Installation | If "Clients Only" is already installed, it is possible to extract files of AIO
installer

50882 (v9.2.1) Case #220411-000032 - Login delay while concurrent login on site for
more than 2 sites from Control Center

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Fixed Issues 9.2.1

WIT: Description:

50901 Case # 220725-000402 - Can't add MP4 file in v9.2 to Clip tab for validation and
play on MPlayer (regression from v9.0)

50912 v9.2 Help files missing key file in Admin CenterPack.ism.

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 Known Issues/Limitations

4. Known Issues/Limitations
The following table lists known issues and limitation in UVMS 9.2.1:
Feature Limitation(s)

Control Center Auto Lock

50156 The authentication username and password are always of the initial user that logs
in to the system via the Control Center. Switching users requires application’s
restart

50918 When the Auto Lock feature is activated, a new user who has already changed
his password must restart the Control Center for the new password to take effect.

51159 Auto lock feature does not apply when opening Control Center from within Admin
Center.

51160 When Auto Lock is activated not all windows are concealed.

Only supports server authentication users, and not Active Directory and Azure.

When the Control Center is locked, some application modal windows are closed
instead of being hidden (not including the tile screens, Tools->Options, and other
windows).

GIS Maps

50989 In the Admin Center, when Failover Directory is active and working with GIS MAP,
map coordinates are not updated.

GIS Maps Field of View (FOV)

For Latitude systems using Add-on plugin/s, after updating to this version, the
FOV is sometimes not correctly displayed in the Control Center.
When this occurs, an Admin Center user should:
Open the Admin Center in the Camera/General page, disable/save/enable/save
the ‘Enable GIS View’ checkbox.

AC/CC High DPI Support

This feature disables DPI awareness feature, causing the UI to proportionally

adjust according to screen resolution and scaling. This can cause the cutting of UI
elements to appear cut or distorted.

51020 The AC left sidebar bottom portion does not display for the following parameters:
 Screen: 3840x2160
 Resolution: 3840x2160
 DPI: 350%

51022 The AC left sidebar bottom portion does not display for the following parameters:
 Screen: 3840x2160
 Resolution: 800x600
 DPI: 100%

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Known Issues/Limitations

Feature Limitation(s)

51026 The AC left sidebar bottom portion does not display for the following parameters:
 Screen: 2560x1440
 Resolution 2560x1440
 DPI 225%

Login Via Gateway

First time user login is disabled via Gateway due to an initial password change
requirement.

Control Center connected via Gateway

50970 In the Control Center via Gateway, when disconnecting Panasonic WV-NP502
(and other cameras) from the power, in the Control Center tile error "Unit is
Disconnected" is not displayed.

PTZ Presets Snapshot

PTZ Snapshots are saved locally on the computer that hosts the Control Center
(if the export folder is set to a shared folder on the network for multiple client
machines, they can be synchronized for the same snapshots).

Web Client login using TLS

For a UVMS system using Azure Active Directory, while a Certificate is in use for
a Web Client access, it is not accessible on the Admin Center.

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 Upgrade Instructions

5. Upgrade Instructions
The only upgrade path is from 9.2 build 3300

5.1 Upgrade Steps

To obtain the update executable, do one of the following:
 Download the upgrade program the FLIR website:
 For Latitude: https://www.flir.com/support/products/latitude#Resources
 For Horizon: https://www.flir.com/support/products/horizon#Resources
 For Meridian: https://www.flir.com/support/products/meridian#Resources
 If the desired update version number is unavailable on the website,
contact Support at +1 888 388 3577
Notes:
 Deploy the VMS update on all machines – servers, clients and SDK applications.
 Manually close SDK applications before starting upgrade procedures.
 You must restart Admin Center and Control Center when the upgrade is complete.
Follow these steps:
1. Close the client applications before running the downloaded installation package.
2. Start the installation program and proceed as guided by the installation wizard.
Note: This stops your VMS Windows Services, which resume upon wizard completion.
3. Upgrade the system server side, starting with the Directory server if not an all-in-one
system.
4. Once the server upgrade concludes, open Control Center over a client workstation and
connect to the server.
You are be prompted to upgrade to the new version. After accepting, the new version
downloads over the network and automatically installs.
When the installation is complete, Windows Services will launch automatically.

5.2 Upgrade Limitations

The following are 9.2.1 upgrade limitations:
 During the upgrade process, Directory synchronization is not maintained until all Directories
are upgraded.
 Use of Windows “Remote Desktop Protocol” (RDP) to load the update with “Automatic
Client Update” feature is not supported.
 If Mentor is installed on the client machine, Automatic Client updates do not work.
 When running Automatic Client updates while not signed into Windows as an administrator,
the Update screen and Progress Bar are hidden from the user.

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 Additional Resources

6. Additional Resources
For more information about the VMS system, visit https://www.flir.com/browse/security/video-
management-systems/

7. Windows Updates
Note: The VMS Windows Services must be stopped prior to applying Windows Updates.

8. Protecting Your FLIR Security Product

FLIR strongly recommends following good security practices that protect against malware in
general, as that will also help protect against possible exploitation. This includes ensuring devices
that are using a Windows OS such as Latitude, Horizon, Meridian and USS servers are deployed
with the recent Windows Updates and employing anti-virus updates.

9. Disclaimer
By providing this document, FLIR Systems, Inc. is not making any representations regarding the
correctness or completeness of its contents.
© FLIR Systems, Inc. 2022. All rights reserved.

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UNITED VMS 9.2.1 LU 3333 17
FLIR Systems, Inc.
6769 Hollister Ave
Goleta, CA 93117
USA
PH: +1 805.964.9797
PH: +1 877.773.3547 (Sales)
PH: +1 888.388-3577 (Support)
FX : +1 805.685.2711
http://www.flir.com/security

Corporate Headquarters
FLIR Systems, Inc.
27700 SW Parkway Ave.
Wilsonville, OR 97070
USA
PH: +1 503.498.3547
FX: +1 503.498.3153

Document:
UNITED VMS 9.2.1 LU 3333
Version: 1
Date: November 2022
Language: en-US

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