Questionnaire on Corporate Social Responsibility (CSR) and Business Sustainability: A
Case Study of Leone Oil Limited
My name is Alberta Mary Coker, a final-year student pursuing a degree in Commerce at the
Department of Economics and Commerce, Fourah Bay College, University of Sierra Leone. As
part of the requirements for the completion of my undergraduate studies, I am conducting a
research project on the topic:
"An Evaluation of the Impact of Corporate Social Responsibility on Community Development:
A Case Study of Leone Oil Limited."
This questionnaire is designed to gather relevant data from community members regarding their
awareness, participation, and perception of CSR activities implemented by Leone Oil Limited.
The aim is to assess how effective these initiatives have been in promoting sustainable
community development and improving the company’s relationship with the public.
Your responses will be treated with the utmost confidentiality and used strictly for academic
purposes only. You are not required to write your name, and your participation is entirely
voluntary. However, your honest and thoughtful responses are essential to the success of this
study.
If you have any questions or concerns, please feel free to reach out through the contact provided
at the end of the questionnaire.
Thank you for your cooperation and support.
Section A: Demographic Information
1. What is your gender?
☐ Male ☐ Female ☐ Prefer not to say
2. What is your age group?
☐ Under 20 ☐ 20–29 ☐ 30–39 ☐ 40–49 ☐ 50 and above
3. What is your highest level of education?
☐ No formal education ☐ Primary ☐ Secondary ☐ Tertiary
4. What is your relationship with Leone Oil’s CSR activities?
☐ Employee ☐ Community Member ☐ Government/NGO ☐ Other:
_______
5. For how many years have you known about or interacted with Leone Oil’s CSR
programs?
☐ Less than 1 year ☐ 1–3 years ☐ 4–6 years ☐ More than 6 years
Section B: Awareness of CSR Activities
6. Are you aware of any CSR initiatives carried out by Leone Oil Limited?
☐ Yes ☐ No
7. If yes, how did you learn about them? (Select all that apply)
☐ Community meetings ☐ Media/radio ☐ Company staff ☐ Social media
☐ Posters/flyers ☐ Friends/neighbors ☐ Other: _______
8. Which of the following CSR projects have you seen Leone Oil implement? (Select all
that apply)
☐ Education support (e.g., scholarships)
☐ Health programs (e.g., clinics, health outreach)
☐ Clean water supply (e.g., boreholes)
☐ Road or community infrastructure
☐ Environmental protection programs
☐ Skills training/youth or women empowerment
☐ Other: _______
Section C: Community Participation & Stakeholder Engagement
9. Did Leone Oil involve you or your community in planning any of these CSR initiatives?
☐ Yes ☐ No ☐ Not sure
10. How would you rate the level of community involvement in CSR projects?
☐ Very High ☐ High ☐ Moderate ☐ Low ☐ None
11. Are there opportunities for community members to give feedback on CSR activities?
☐ Yes ☐ No ☐ I don’t know
12. If yes, which feedback channels are used?
☐ Community meetings ☐ Online platforms ☐ Suggestion boxes
☐ Direct contact with company staff ☐ Other: _______
Section D: Perceptions of CSR and Impact on Business Sustainability
13. To what extent do you agree that Leone Oil’s CSR activities have improved community
well-being?
☐ Strongly agree ☐ Agree ☐ Neutral ☐ Disagree ☐ Strongly disagree
14. In your opinion, which best describes Leone Oil’s CSR approach?
☐ Long-term development support
☐ Short-term handouts
☐ Public relations or image boosting
☐ Genuine partnership with the community
☐ Other: _______
15. Do you believe Leone Oil’s CSR activities contribute to its long-term business
sustainability?
☐ Yes ☐ No ☐ Not sure
16. How has your perception of Leone Oil changed due to its CSR efforts?
☐ Much more positive ☐ Slightly more positive ☐ No change
☐ Slightly more negative ☐ Much more negative
17. How would you describe the environmental impact of Leone Oil’s operations?
☐ Very positive ☐ Somewhat positive ☐ Neutral
☐ Somewhat negative ☐ Very negative
Section E: Satisfaction and Outcomes
18. Are you satisfied with the CSR activities implemented in your area?
☐ Very satisfied ☐ Satisfied ☐ Neutral ☐ Dissatisfied ☐ Very
dissatisfied
19. Which area of your life or community has improved most from CSR activities?
☐ Access to water ☐ Access to healthcare ☐ Education
☐ Job opportunities ☐ Environmental cleanliness ☐ Other: _______
20. What improvements would you suggest for future CSR programs?
(Open-ended)
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………..
Section F: Suggestions and Open Feedback
29. What is the most impactful CSR project you’ve seen from Leone Oil? Why?
(Open-ended)
____________________________________________________________
____________________________________________________________
30. What challenges or gaps have you observed in Leone Oil’s CSR efforts?
(Open-ended)
____________________________________________________________
____________________________________________________________
31. What areas would you like future CSR efforts to focus on?
(Open-ended)
____________________________________________________________
____________________________________________________________
32. What is your overall satisfaction with Leone Oil’s CSR activities?
☐ Very satisfied ☐ Satisfied ☐ Neutral ☐ Dissatisfied ☐ Very dissatisfied
33. How can Leone Oil improve its relationship with your community?
(Open-ended)
____________________________________________________________
____________________________________________________________
34. Would you be willing to participate in future planning of CSR projects?
☐ Yes ☐ No ☐ Maybe
35. Any additional comments or suggestions?
(Open-ended)
____________________________________________________________
____________________________________________________________
Thank you very much for taking the time to complete this questionnaire. Your responses are
highly valued and will contribute greatly to understanding the role of Corporate Social
Responsibility in promoting business sustainability at Leone Oil Limited. Your participation is
deeply appreciated.
Alberta Mary Coker
Undergraduate Researcher
Department of Economics and Commerce
Fourah Bay College, University of Sierra Leone
