AMUL BARANWAL

SALESFORCE SOLUTION GREATER NOIDA, INDIA 9582388885

ARCHITECT

PROFILE
DETAILS
Accomplished Salesforce Solution Architect with over 17 years of extensive
Greater Noida, India experience in the Salesforce ecosystem. Demonstrated expertise in leading and
9582388885 delivering more than 200 successful end-to-end projects across various Salesforce
[email protected] clouds including Sales Cloud, Service Cloud, Field Service, Experience Cloud, CPQ
Revenue Cloud, and Tableau. Adept in Salesforce customization, development, and
SKILLS integration, I have a proven track record in implementing complex solutions that
drive business value.
JavaScript
My career began as a Salesforce Developer, where I honed my technical skills and
HTML & CSS built a strong foundation in the platform. Over the years, I advanced to a Solution
Architect role, where I leverage my in-depth knowledge and passion for Salesforce
to design and implement robust solutions. I have extensive experience in
Lightning
integrating Salesforce with ERP systems like SAP-Hana and Microsoft Navision, and
implementing Single Sign-On (SSO) using Okta and Azure SSO.
Lightning Web Components
I am proficient in payment gateway integrations including ANZ Payment Gateway,
Salesforce Stripe, and Cybersource, and have implemented SMS and WhatsApp integrations to
enhance communication capabilities. My expertise extends to e-signature
applications like CongaSign, AdobeSign, and DocuSign, as well as document
SQL
generation applications, ensuring seamless digital transactions and document
management.
Visualforce
Known for my strategic approach and technical acumen, I am committed to
Apex delivering high-quality solutions that meet and exceed client expectations. My
passion for Salesforce and continuous learning drives me to stay updated with the
latest platform innovations, ensuring I bring the best practices and cutting-edge
Salesforce Development
solutions to every project.

Apex Programming

EMPLOYMENT HISTORY
Visualforce Development
Salesforce RCA Engineer & Salesforce Solution Architect at KREYA IT Consulting PVT
LTD, Noida
Lightning Components January 2020 — Present
● Have good Handson Experience in Salesforce Revenue Cloud Advance with
Technical Consulting following list of feature
 Product CatLog Management (PCM)
Client Collaboration  Product standalone
 Selling model
 One time
LANGUAGES  Term Based - Yearly
 Term Based – Monthly
English  Term Based - Semi-Annual
 Evergreen
 Bundle
 Min and maximum component
 Dynamic options
 Attribute
 Attribute picklist
 Attribute with other data type
 Nested group
 Nested bundle
 Product classifications
 Qualification and Disqualification Rule
 Price Methods
  List price
 Cost book price plus markup price
 Bundle price
 Attribute based pricing
 Derived price
 Volume price
 Slab price
 Decision tables
 Product Configuration Rule: Error, validation, Information, Warning
 Quantity validation
 Hide/Show Products
 Validation : Error, Warning and Information
 Exclusion Rule
 Require Rule
 Advance product configuration Rule
 Order , Contract , Renewals and amendments
 Order Decompositions & Rule
 Ramp deal
 Guided selling
 Advance approval rule
 Parallel and Sequential approval
 Etc.

● Led a team of developers to successfully complete a major Salesforce project

on time and within budget
● Integrated Salesforce with third-party systems to facilitate data exchange and
synchronization
● Developed and implemented custom reports and dashboards to provide
insights into key performance metrics
● Migrated data from legacy systems to Salesforce, ensuring data accuracy and
integrity

Salesorce technical Architect at Techmatrix, Noida

February 2014 — December 2020
● Troubleshot technical issues and provided on-site technical support
● Provided technical support for end-users and resolved escalated technical
issues
● Collaborated with cross-functional teams to identify and resolve technical
problems, resulting in improved operational efficiency
● Wrote documentation that clearly and concisely described the technical
architecture of the application
● Demonstrated strong problem-solving skills by identifying and resolving
complex technical issues
● Created and maintained detailed technical documentation for network
hardware and software, allowing for quick resolution of technical issues
● Created a series of infographics that effectively communicated complex
technical topics to a non-technical audience

Sr. Salesforce Associates at HCL Technologies, Noida

April 2010 — January 2014
● Implemented Salesforce security measures such as profiles, permission sets,
and field-level security
● Trained and managed a team of retail sales associates to achieve high
customer service ratings and successfully meet sales targets
● Led a team of production associates to complete a major production order on
time and within budget
 ● Trained and mentored other production associates on new processes and
procedures, resulting in faster onboarding times
● Led a team of project associates to successfully complete a major project on
time and within budget
● Monitored and optimized Salesforce performance to ensure peak efficiency
and scalability
● Utilized Salesforce APIs to connect Salesforce to external systems

Salesforce Associates at Tata Consultancy Services, Mumbai

March 2009 — April 2011
● Implemented Salesforce security measures such as profiles, permission sets,
and field-level security
● Trained and managed a team of retail sales associates to achieve high
customer service ratings and successfully meet sales targets
● Led a team of production associates to complete a major production order on
time and within budget
● Trained and mentored other production associates on new processes and
procedures, resulting in faster onboarding times
● Led a team of project associates to successfully complete a major project on
time and within budget
● Utilized Salesforce APIs to connect Salesforce to external systems

Salesforce Programmer at Newgen software techologies, Delhi

October 2006 — March 2009
● Utilized Salesforce APIs to connect Salesforce to external systems
● Developed custom objects, fields, and page layouts to customize the
Salesforce environment to meet customer needs
● Implemented Salesforce security measures such as profiles, permission sets,
and field-level security
● Monitored and optimized Salesforce performance to ensure peak efficiency
and scalability
● Configured Salesforce security permissions to ensure data privacy and
compliance with industry regulations
● Developed and implemented training and documentation for users, resulting
in improved adoption and usage of Salesforce

EDUCATION
MCA, Master Of Computer Application, Lucknow University
July 2002 — July 2006

SALESFORCE CERTIFICATES:
Salesforce certificates
● Salesforce Admin
● Salesforce Advance Admin
● Salesforce PD1
● Salesforce CPQ Specialist
● Salesforce Experience Cloud
● Salesforce Sales Cloud
● Salesforce Service Cloud
● Salesforce Markerting Cloud Admin
 ● Salesforce Field Service

PROJECT INFORMATION
Salesforce CRM Migration from .NET Application, Delhi
January 2007 — February 2009
Salesforce CRM Migration from .NET Application
Project Description:
Led the successful migration of a CRM system from a .NET-based application to
Salesforce, ensuring a seamless transition and enhanced functionality. The project
involved comprehensive data migration, role and profile configuration, and
customization to meet specific business needs. Key deliverables included the
migration of all users, roles, profiles, page layouts, written approvals, workflows,
and the development of S-Control JavaScript components.
This project required meticulous planning and execution to maintain data integrity
and continuity of business operations. By leveraging Salesforce's robust platform,
the migration resulted in improved user experience, streamlined workflows, and
enhanced system capabilities.
Tools Used:
● Dataloader:Data extraction and loading
Ensured accurate data migration
Batch processing of large data sets

● Developer Console:Custom code development and debugging

Real-time testing and validation of migration scripts
Performance optimization of custom components

Key Responsibilities:
● Conducted detailed requirements analysis to map .NET application features to
Salesforce functionalities.
● Migrated and configured all user accounts, roles, and profiles to maintain
access control and security.
● Recreated and optimized page layouts to enhance user interface and
experience.
● Developed and implemented written approvals and workflows to automate
business processes.
● Created custom S-Control JavaScript components to extend Salesforce
capabilities and provide tailored solutions.
● Coordinated with stakeholders to ensure alignment with business objectives
and smooth adoption of the new system.

Salesforce Integration with GE Capital, Mumbai

Project Title:
Salesforce Integration with GE Capital Internal Applications
Project Description:
Served as a Senior Developer on a project to integrate GE Capital's internal
applications with Salesforce, enhancing data flow and operational efficiency. The
integration utilized Boomi and REST API to ensure seamless connectivity between
systems. This initiative was aimed at consolidating data, improving real-time
access, and automating workflows to support business processes effectively.
The project involved designing and implementing robust integration solutions,
enabling GE Capital to leverage Salesforce's capabilities while maintaining
synchronization with their internal applications. This integration provided a unified
view of data, improved decision-making, and streamlined operations across various
departments.
Tools Used:
● Boomi:Integration design and implementation
Data transformation and mapping
Error handling and process monitoring

● REST API Integration:Developed custom API endpoints

Real-time data synchronization
Secure communication between systems

Key Responsibilities:
● Conducted requirement analysis to understand integration needs and define
technical specifications.
● Designed and implemented integration workflows using Boomi to connect GE
Capital's internal applications with Salesforce.
● Developed and configured REST API endpoints to facilitate secure and efficient
data exchange.
● Ensured data integrity and consistency during the integration process through
thorough testing and validation.
● Collaborated with cross-functional teams to ensure seamless integration and
alignment with business objectives.
● Provided technical support and troubleshooting throughout the project
lifecycle to address any issues and optimize performance.

Salesforce Implementation for Wolters Kluwer Publishing and Media, Noida

Project Title:
Salesforce Sales Cloud Implementation for Wolters Kluwer Publishing and
Media
Project Description:
Implemented Salesforce Sales Cloud for Wolters Kluwer Publishing and Media,
integrating it with their internal systems to enhance sales processes and data
management. The project involved configuring Sales Cloud to meet specific
business needs and developing custom REST API integrations using Boomi for
seamless data flow between Salesforce and internal systems. This initiative aimed
to streamline sales operations, improve data accessibility, and enable efficient
customer relationship management.
The implementation resulted in a unified platform that provided real-time insights,
automated workflows, and improved collaboration among sales teams. By
leveraging Salesforce's robust features and custom integrations, the project
significantly enhanced operational efficiency and data accuracy.
Tools Used:
● Boomi:Integration workflow design and execution
Data mapping and transformation
Real-time and batch processing

● Custom REST API:Development of custom API endpoints in Salesforce

Secure and efficient data exchange
Integration with internal systems for real-time updates

Key Responsibilities:
● Conducted detailed requirements gathering and analysis to understand
business needs and integration requirements.
● Configured Salesforce Sales Cloud, including custom objects, fields, page
layouts, and automation rules to optimize sales processes.
 ● Designed and implemented integration workflows using Boomi to connect
Salesforce with Wolters Kluwer's internal systems.
● Developed custom REST API endpoints in Salesforce to facilitate secure and
efficient data communication.
● Ensured data integrity and seamless synchronization through comprehensive
testing and validation processes.
● Collaborated with stakeholders to ensure the solution met business objectives
and provided training and support to end-users for smooth adoption.

Salesforce Sales Cloud Implementation for Baby Saffron, Noida

Project Description:
Implemented Salesforce Sales Cloud for Baby Saffron, enhancing their sales
operations and streamlining order management processes. The project included
configuring Salesforce Sales Cloud, Platform Builder, and Experience Cloud to
provide retailers and distributors with access for order placement. Additionally, the
operations team at Baby Saffron was enabled to create and manage Beat Plans and
Beat Visits. Sales teams were equipped with a mobile app to log in, check-in, check-
out, and place orders from retailers directly.
The integration with Microsoft Navision ERP ensured seamless data flow and
consistency between Salesforce and the ERP system. This comprehensive solution
improved operational efficiency, real-time data access, and enhanced collaboration
across the sales and operations teams.
Tools Used:
● Visual Studio:Custom development and code management
Implementation of business logic and custom features

● Dataloader:Data migration and batch processing

Ensured accurate and efficient data transfer

Key Responsibilities:
● Configured Salesforce Sales Cloud to align with Baby Saffron's business
processes, including custom objects, fields, and automation.
● Developed and implemented Platform Builder and Experience Cloud to
provide an intuitive interface for retailers and distributors to place orders.
● Enabled the operations team to create and manage Beat Plans and Beat Visits,
optimizing field sales activities.
● Developed a mobile app feature allowing sales teams to log in, check-in,
check-out, and take orders on-site, enhancing mobility and efficiency.
● Integrated Salesforce with Microsoft Navision ERP to ensure real-time data
synchronization and consistency.
● Conducted extensive testing and validation to ensure data integrity and
seamless user experience.
● Collaborated with Baby Saffron stakeholders to ensure the solution met their
requirements and provided training and support for smooth adoption.

Salesforce Franchise Management for Global Franchise Master, Singapore

Project Title:
Salesforce Franchise Management System for Global Franchise Master
Project Description:
Implemented and customized a comprehensive Franchise Management application
on the Salesforce Force.com platform for Global Franchise Master. The solution
enabled the operations team to efficiently manage material codes, material costs,
and finished product details, with a robust mapping system for raw materials used.
The application supported batch processing for generating and printing inventory
slips, thereby streamlining the inventory management and order fulfillment
processes.
Additionally, the project included integration with a Learning Platform via REST API
and Quick Books for seamless financial management. This end-to-end solution
enhanced operational efficiency, provided real-time data access, and ensured
accurate inventory and order management.
Tools Used:
● Force.com Platform:Custom development and configuration
Inventory management and order fulfillment processes

● REST API Integration:Integration with Learning Platform for training and

resources management
Real-time data exchange and synchronization

● QuickBooks Integration:Seamless financial data management and

synchronization
Automated accounting and invoicing processes

Key Responsibilities:
● Designed and implemented the Franchise Management application on the
Force.com platform to meet specific business needs.
● Configured the system to allow operations team to input material codes,
material costs, and finished product details, with a detailed mapping to raw
materials.
● Developed batch processing features to generate and print slips for produced
inventory, ensuring accurate tracking and management.
● Created comprehensive inventory management and order fulfillment
processes to streamline operations.
● Integrated the application with a Learning Platform using REST API, enabling
efficient access to training resources and compliance tracking.
● Implemented QuickBooks integration to automate financial management
tasks, ensuring accurate and up-to-date financial data.
● Conducted extensive testing and validation to ensure data integrity and
seamless operation.
● Provided training and support to the operations team for effective system
adoption and utilization.

Salesforce Sales Cloud and Service Cloud Implementation for Tata Metaliks,
Mumbai
Project Title:
Salesforce Sales Cloud and Service Cloud Implementation for Tata Metaliks
Project Description:
Implemented Salesforce Sales Cloud and Service Cloud for Tata Metaliks to
streamline their order fulfillment processes across two business verticals: Ductile
Iron and Pig Iron. The solution facilitated comprehensive management of sales and
service operations, enhancing efficiency and customer satisfaction. Key
functionalities included tracking and managing orders, automating workflows, and
providing real-time insights into sales and service metrics.
Additionally, the project involved integrating Salesforce with SAP-Hana ERP using
REST API for seamless invoicing and billing processes. This integration ensured
accurate financial data management and improved synchronization between the
sales and financial systems.
Tools Used:
● Salesforce Platform:Sales Cloud configuration for order management
Service Cloud setup for customer service operations
Custom automation and workflow development

● REST API Integration:Integration with SAP-Hana ERP for invoicing and billing
Real-time data exchange and synchronization

Key Responsibilities:
● Configured Salesforce Sales Cloud to manage order fulfillment processes for
both Ductile Iron and Pig Iron business verticals.
● Set up Service Cloud to handle customer service requests, ensuring timely and
efficient resolution of issues.
● Developed custom workflows and automation to streamline sales and service
processes, reducing manual effort and increasing productivity.
● Implemented REST API integration with SAP-Hana ERP to automate invoicing
and billing, ensuring data accuracy and consistency across systems.
● Conducted extensive testing and validation to ensure the robustness of the
integration and the smooth operation of sales and service functions.
● Provided training and support to Tata Metaliks’ sales and service teams to
ensure effective use and adoption of the new system.
● Collaborated with stakeholders to align the solution with business objectives
and improve overall operational efficiency.

Salesforce CPQ Revenue Cloud Implementation for Sectona, Mumbai

Project Title:
Salesforce CPQ Revenue Cloud Implementation for Sectona
Project Description:
Implemented Salesforce CPQ Revenue Cloud for Sectona, a high-tech cybersecurity
services company, to streamline their quotation generation and contract
management processes. The solution included configuring Sales Cloud and CPQ to
manage quotations, amendments, terminations, and renewals efficiently. The
project also involved migrating all customer data and contracts from the legacy
system to Salesforce, ensuring data integrity and continuity.
Comprehensive end-to-end training was provided to Sectona’s team to facilitate
smooth adoption and utilization of the new platform. This implementation
enhanced Sectona's operational efficiency, improved accuracy in quotation
generation, and ensured effective contract lifecycle management.
Tools Used:
● Salesforce Platform:Sales Cloud configuration for managing sales processes
CPQ setup for quotation generation, amendments, terminations, and renewals

● Data Migration Tools:Migration of customer and contract data from legacy

systems to Salesforce
Ensuring data accuracy and integrity during the migration process

Key Responsibilities:
● Configured Salesforce CPQ and Sales Cloud to meet Sectona’s requirements
 for generating and managing quotations and contracts.
● Migrated all customer and contract data from the legacy system to Salesforce,
ensuring seamless data transition and integrity.
● Developed custom workflows and automation to handle quotation generation,
contract amendments, terminations, and renewals.
● Conducted extensive testing and validation to ensure the new system’s
robustness and reliability.
● Provided comprehensive training to Sectona’s team, covering all aspects of
the new platform to ensure effective use and adoption.
● Collaborated with Sectona’s stakeholders to align the solution with their
business objectives and improve overall efficiency.