Exam Code: PC-BA-FBA-20

Exam Name: BCS Foundation Certificate in Business Analysis V4.0

Associate Certification: Business Analysis Certifications

Samples: 12Q&As

Save 40% on Full PC-BA-FBA-20 Exam Dumps with Coupon

“40PASS”

PC-BA-FBA-20 exam dumps provide the most effective material to study

and review all key BCS Foundation Certificate in Business Analysis V4.0
topics. By thoroughly practicing with PC-BA-FBA-20 exam dumps, you can
build confidence and pass the exam in a shorter time.

Practice PC-BA-FBA-20 exam online questions below.

1. What are the categories shown in a RACI chart?

A. Responsible, Allocated, Consulted, Informed
B. Responsible, Accountable, Created, Informed
C. Responsible, Accountable, Consulted, Influenced
D. Responsible, Accountable, Consulted, Informed
Answer: D
Explanation:
The RACI chart is a technique used to clarify and document the roles and responsibilities for
activities, tasks, or deliverables within a project or business process.
It is an acronym that defines the four key types of involvement:
Responsible: The person or team who does the work to complete the task.
Accountable: The person who is ultimately answerable for the correct and thorough completion
of the deliverable or task, and who approves the work. Only one person can be Accountable.
Consulted: The people whose opinions are sought, and with whom there is two-way
communication.
Informed: The people who are kept up-to-date on progress, often only at the completion of the
task or deliverable, and with whom there is only one-way communication.
The correct categories are therefore Responsible, Accountable, Consulted, Informed.
(Reference: BCS Business Analysis Practice C Stakeholder Management, RACI Matrix)

2. Which of the following elements of a use case diagram is used to indicate those who expect
to receive a service from the system?
A. Actors.
B. System boundaries.
C. Users.
D. Entities.
Answer: A
Explanation:
A use case diagram is a visual representation of how users (or systems) interact with a system
to achieve specific goals. Actors represent the entities (e.g., users or external systems) that
expect to receive services from the system.
Key Elements of a Use Case Diagram:
Actors: Represent individuals or systems that interact with the system to achieve a goal.
System Boundaries: Define the scope of the system being modeled.
Users: While "users" may seem similar to actors, the term "actors" is the correct technical term
in use case diagrams.
Entities: Entities typically refer to data objects or components, not those receiving services.
Evaluation of Each Option:
A. Actors:
Actors are the correct element used to indicate those who expect to receive a service from the
system.
Conclusion: This is correct.
B. System boundaries:
System boundaries define the scope of the system but do not represent those receiving
services.
Conclusion: This is not correct.
C. Users:
While users may interact with the system, the correct term in use case diagrams is "actors."
Conclusion: This is not correct.
D. Entities:
Entities represent data objects or components, not those receiving services.
Conclusion: This is not correct.

3. Which of the following can be used to visualise information obtained in a workshop?

A. Round robin.
B. Brainwriting.
C. Mind maps.
D. Post-it exercise.
Answer: C

4. Which elements are included in a CARDI log?

A. Constraints, Assumptions, Risks, Dependencies, Issues.
B. Constraints, Assumptions, Risks, Dependencies, Identification.
C. Constraints, Actions, Risks, Dependencies, Issues.
D. Costs, Assumptions, Risks, Dependencies, Issues.
Answer: D

5. For business change to be successful, what must it be aligned with?

A. The strategy of the organisation.
B. The advantages of outsourcing.
C. The agile approach to IT development
D. The competencies of business analysts.
Answer: A
Explanation:
Successful business change must always be aligned with the strategy of the organisation. The
primary purpose of a business change initiative is to achieve a specific business objective, and
these objectives are derived directly from the organisation's overall strategy. If a proposed
change, whether it's a new system, a process overhaul, or an organisational restructuring, does
not support the strategic goals (such as increasing market share, improving efficiency, or
enhancing customer satisfaction), it is unlikely to be approved or to deliver true value. The
Business Analysis approach, particularly in the initial stages of a project, focuses heavily on
understanding the strategic context and ensuring that the needs being addressed are strategic
needs. This alignment is crucial for the Business Case to be justifiable and for the final solution
to be judged as successful, as success is ultimately measured by the achievement of strategic
goals.
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice
C Strategic Context & Rationale for Business Analysis)

6. Which of the following is NOT a core activity of the Requirements Engineering Framework?
A. Requirements elicitation
B. Requirements validation
C. Requirements traceability
D. Requirements documentation
Answer: C
Explanation:
The Requirements Engineering Framework describes the sequence of activities for defining and
managing the requirements for a solution.
The core activities typically include:
Requirements Elicitation (gathering requirements).
Requirements Analysis (checking, prioritizing, and modelling).
Requirements Documentation (recording in a catalogue or specification).
Requirements Validation (checking fitness for purpose and completeness).
Requirements Traceability (linking requirements to their source, design, and tests) is a key
aspect of Requirements Management, which is the overarching framework for handling
requirements changes and status, but it is typically viewed as a component of the ongoing
management process rather than a standalone core engineering activity on the same level as
Elicitation or Validation.
(Reference: BCS Requirements Engineering C Requirements Engineering Framework and
Activities)

7. What is the first step in the gap analysis process?

A. Assemble representations of existing situation.
B. Consider possible actions to address the gaps.
C. Compare representations of the existing and target situations.
D. Identify gaps to be addressed.
Answer: A
Explanation:
Gap analysis is a structured process used to identify the differences between the current state
(as-is) and the desired future state (to-be). The first step in this process involves understanding
the current situation.
Key Steps in Gap Analysis:
Assemble representations of the existing situation: This involves documenting the current state,
including processes, systems, and capabilities.
Compare representations of the existing and target situations: After understanding the current
state, it is compared with the desired future state to identify gaps.
Identify gaps to be addressed: Once gaps are identified, they are prioritized based on their
impact and feasibility.
Consider possible actions to address the gaps: Finally, potential solutions or actions are
developed to bridge the identified gaps.
Evaluation of Each Option:
A. Assemble representations of existing situation:
Understanding the current state is the foundational step in gap analysis. Without this, there is no
baseline for comparison.
Conclusion: This is correct.
B. Consider possible actions to address the gaps:
This is a later step in the process, not the first.
Conclusion: This is not correct.
C. Compare representations of the existing and target situations:
Comparison occurs after the current state has been documented.
Conclusion: This is not correct.
D. Identify gaps to be addressed:
Identifying gaps follows the documentation and comparison steps.
Conclusion: This is not correct.
Final Recommendation:
The first step in the gap analysis process is:
A. Assemble representations of existing situation.

8. Which of the following is a stage in the Business Change Lifecycle?

A. Feasibility
B. Analysis.
C. Strategy
D. Realisation.
Answer: D
Explanation:
The BCS Business Change Lifecycle (which governs the entire change process from initial
alignment to final benefit verification) typically comprises five key stages: Alignment, Definition,
Design, Implementation, and Realisation. Realisation is the final, crucial stage where the actual
benefits and expected business outcomes from the implemented solution are reviewed,
measured, and confirmed against the original Business Case. Options A, B, and C are important
activities or concepts that occur within the lifecycle but are not one of the five named stages of
the complete end-to-end lifecycle model.
(Reference: BCS Business Analysis Practice C Business Change Lifecycle)

9. Which variant of the business analyst role needs to think innovatively, embrace the pace of
change and seek ways to exploit emerging technologies?
A. Enterprise business analyst.
B. Digital business analyst.
C. Project business analyst.
D. Test business analyst.
Answer: B
Explanation:
The digital business analyst role focuses on leveraging technology to drive innovation and
transformation. This variant of the business analyst role requires creative thinking, adaptability
to rapid change, and the ability to exploit emerging technologies.
Key Characteristics of Business Analyst Roles:
Enterprise Business Analyst: Focuses on aligning business strategies and objectives across the
organization.
Digital Business Analyst: Emphasizes innovation, digital transformation, and the adoption of
emerging technologies.
Project Business Analyst: Works within project teams to define and deliver specific solutions.
Test Business Analyst: Specializes in ensuring requirements are met through testing and quality
assurance.
Evaluation of Each Option:
A. Enterprise business analyst:
While enterprise BAs focus on strategic alignment, they do not specifically emphasize
innovation or emerging technologies.
Conclusion: This is not correct.
B. Digital business analyst:
This role explicitly involves thinking innovatively, embracing change, and leveraging emerging
technologies.
Conclusion: This is correct.
C. Project business analyst:
Project BAs focus on delivering specific solutions rather than driving innovation or digital
transformation.
Conclusion: This is not correct.
D. Test business analyst:
Test BAs focus on validation and quality assurance, not innovation or technology adoption.
Conclusion: This is not correct.
Final Recommendation:
The variant of the business analyst role that needs to think innovatively and embrace change is:
B. Digital business analyst.

10. What is the purpose of the business readiness assessment?

A. Analysing if the business area is sufficiently prepared to accept the business change.
B. Checking that the user acceptance testing has been completed and there are no outstanding
defects.
C. Ensuring that all of the requirements have been fully traced throughout the lifecycle.
D. Evaluating market conditions to ensure they have not changed whilst the product was in
development.
Answer: A
Explanation:
The Business Readiness Assessment is a key activity conducted during the Implementation or
Business Change Deployment stage of the project. Its primary purpose is to determine whether
the target business areas, including the People, Organisation, and Processes, are sufficiently
prepared to accept the business change and begin operating the new solution in the 'To Be'
state. This involves checking factors such as whether staff have been trained, new processes
are documented, communication has been effective, and necessary resources are in place. This
assessment informs the 'Go/No Go' decision for the system's launch, ensuring a smooth
transition to the new way of working.
(Reference: BCS Business Analysis Practice C Business Change Deployment, Business
Readiness)
11. Which technique is used to help understand how an organisation's products and services
meet customer expectations by looking at product and service attributes as well as image and
customer relationship?
A. Porter's five forces.
B. SIPOC
C. Value proposition
D. SWOT analysis
Answer: C
Explanation:
The technique focused on analyzing the fit between an organisation's offerings and customer
needs, specifically examining the combination of product and service attributes, the company's
image, and the customer relationship, is the Value Proposition. The Value Proposition describes
the unique benefits, value, and experience that a company promises to deliver to its customers
to satisfy their needs and wants better than the competition. It's a critical tool for ensuring that
the business improvement efforts are truly valuable from a customer's perspective. Porter's Five
Forces and SWOT analysis are macro-strategic tools, and SIPOC is a process analysis
technique.
(Reference: BCS Business Analysis Practice C Improving Business Services and Processes,
Value Proposition)

12. In the lifecycle for a business case, what precedes the initial business case?
A. Requirements analysis and specification
B. Solution development and implementation
C. Feasibility study
D. Solution design
Answer: C
Explanation:
The development of a Business Case is often an iterative process. Before significant investment
is made in creating the detailed Initial Business Case (often called the Outline Business Case or
OBC), a preliminary assessment is required to ensure the proposed change is viable. This
assessment is the Feasibility study (or Feasibility Assessment). A feasibility study quickly
evaluates the proposed initiative to confirm it is technically possible, financially justifiable, and
 strategically aligned (Business Feasibility). The outcomes of this study determine whether it is
worthwhile to proceed to the more detailed, full business case development. The other options
(A, B, D) occur after the initial business case is approved and investment is committed.
(Reference: BCS Business Analysis Practice C Business Case Lifecycle)

Powered by TCPDF (www.tcpdf.org)