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Alfalah Insurance

The document provides information about Alfalah Insurance Co. Ltd., a Pakistani insurance company that is part of the Abu Dhabi Group. It details the company's paid-up capital, branches, vision, mission, management team, products, and rating upgrade from PACRA. The insurance company was established in 2006 and has over 230 million rupees in paid-up capital, with offices across major Pakistani cities. It aims to provide world-class insurance services and products comparable to international standards.

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Mohsan Sheikh
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0% found this document useful (1 vote)
880 views38 pages

Alfalah Insurance

The document provides information about Alfalah Insurance Co. Ltd., a Pakistani insurance company that is part of the Abu Dhabi Group. It details the company's paid-up capital, branches, vision, mission, management team, products, and rating upgrade from PACRA. The insurance company was established in 2006 and has over 230 million rupees in paid-up capital, with offices across major Pakistani cities. It aims to provide world-class insurance services and products comparable to international standards.

Uploaded by

Mohsan Sheikh
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 38

The Company:Alfalah Insurance Co. Ltd., is one of the latest ventures of Abu Dhabi Group in Pakistan.

Alfalah Insurance started operations towards the end of 2006 and since then we have already established offices in major cities of Pakistan including: *Lahore *Karachi *Islamabad *Faislabad *Peshawar *Gujranwala *Sialkot *Multan More branches opening soon.

PAID UP CAPITAL:Paid up Capital of Alfalah Insurance Co. Ltd., is Rs 230 million which is almost three times the minimum paid up capital requirement of Rs 80 million needed to establish a general insurance company in Pakistan. Backed with the state of the art IT Platform, the company offer first class security and service to the insuring public comparable to international standards. We are pleased to advise that we have secured the support from some of the most renowned reinsurers and are in a position to offer tailor made insurance coverage for the most complex industrial, commercial or financial risks.

Abu Dhabi Group :-

Abu Dhabi Group is one of the largest foreign investor in Pakistan. Bank Alfalah Limited was the first investment of Abu Dhabi Group in Pakistan in 1997 and after the spectacular success of Bank Alfalah Limited the Group has made investment in different sectors of Pakistani economy. Following are the Group's other ventures presently operating successfully in the country:

Bank Alfalah Limited Warid Telecom Wateen Telecom Alfalah Securities (Pvt) Limited TAAVUN Limited Alfalah GHP Investment Management Limited United Bank Limited Various other social and welfare projects.

Some of the notable members of Abu Dhabi Group are as follows:

His Excellency Sheikh Nahayan Bin Mubarak Al Nahayan UAE Minister of Higher Education His Excellency Sheikh Hamdan Bin Mubarak Al Nahayan UAE Minister of Public Works His Excellency Sheikh Mohammed Bin Butti Al Hamid Governor Northern Region, Abu Dhabi His Excellency Dr. Mana Saeed Al Otaiba Principal Advisor to President of UAE His Excellency Sheikh Saif Bin Butti Al Hamid Prominent Businessman of Abu Dhabi Mr. Khalid Mana Saeed Al Otaiba Prominent Businessman of Abu Dhabi

VISION:To be a leading insurer by providing most comprehensive yet flexible cost


2

effective risk management solutions to our clients backed with friendly and efficient claims service and enhance the Alfalah brand value for the benefit of all stakeholders.

MISSION:We undertake to provide world class service with unmatched security to our clients and help in increasing awareness about insurance in the country as well as enhancing public confidence in the insurance industry in Pakistan. We will introduce new modern insurance products comparable with international standards and will emerge as an innovative insurer providing complete risk management solutions to the insuring public in Pakistan.

BOARD OF DIRECTORS:N
His Excellency Sheikh Hamdan Bin Mubarak Al Nahayan His Excellency Sheikh Saif Bin Mohammed Bin Butti Mr. Khalid Mana Saeed Al Otaiba Mr. Atif Bajwa Mr. Mohammad Yousuf Mr. Adeel Bajwa Mr. Nasar us Samad Qureshi Chairman Director Director Director Director Director MD & CEO

Management Team:We are building a hand picked team to support our campaign. A brief introduction of our senior management team is given below:

Mr. Nasar us Samad Qureshi, Chief Executive Mr. Nasar us Samad Qureshi has over 33 years experience in senior management positions in insurance companies in Pakistan and in the United Arab Emirates. He has received training at Chartered Insurance Institute, London and various other reinsurance markets. He has numerous contacts in international insurance and reinsurance markets.

Mr. Abdul Haye, Executive Director Mr. Abdul Haye has over 18 years experience with a leading insurance company in Pakistan. He is an MBA from University of the Punjab and posses extensive knowledge of insurance as well as of the local market conditions. He brings with him enormous insight into the insurance industry of the country.

Capt. Azhar Ehtesham Ahmed, Executive Director, South Zone Capt. Azhar E Ahmed, a Master Mariner served the shipping industry, afloat and ashore, before joining the insurance sector in 1993. During his tenure with the industry he served in various senior capacities before joining Alfalah Insurance as Executive Director, he had served as Chairman Accident Committee of IAP and as Vice Chairman of the executive committee of IAP, he has been writing regularly on insurance and shipping related matters in various publications and imparting training as guest speaker/trainer in various institutions and universities. Capt. Azhar has achieved the qualification of Certified Director from IFC and PICG.

Mrs. Shaheen H. Sumar, General Manager, South Zone Mrs. Shaheen H. Sumar, Masters in Economics, brings with her over 29 years of experience in the insurance industry. She started her career as Marine underwriter with a leading insurance company of Pakistan and rose to the position of head of HR and Admin. She has also served as General Manager Operations, in an insurance company before joining Alfalah Insurance as General Manager, South Zone. She has served on the Fire committee and Council of Karachi Insurance institute.

Mr. Amjad Masood, Senior Assistant General Manager Mr. Amjad Masood is a graduate from ECO College of Insurance, Tehran and has 30 years of experience to his credit in the local as well as international markets. Before moving to Pakistan in 2002 he worked with leading insurance companies in Saudi Arabia and Bahrain. After coming back to Pakistan he joined National Insurance Company Limited and his last assignment was Zonal Head, South based in Karachi. He will lead our efforts in Non-Marine insurances

Dr. Fawad Sarwar Assistant General Manager Insurance Dr. Fawad has joined us to head our Health Insurance Department. He completed his MBBS in 1999 and did his house job in Medicine, Surgery, Cardiology and Respiratory Medicine. He practiced Medicine for a couple of years and joined Health Insurance in December 2002 with a leading insurance company. He then joined another insurer as a Manager Accident & Health to set up their Health Insurance Department in July 2005.

Mr. Adnan Waheed Chief Financial Officer Mr. Adnan Waheed joined us in December 2007. He is a Chartered Accountant by profession and is an associate member of Institute of Chartered Accountants of Pakistan. He has lately been working as an external audit supervisor on behalf of A. F. Ferguson & Co. at one of the leading insurance companies in the country and as such brings with him an in-depth knowledge of industry related financial issues coupled with system analysis and audit skills.

Mr. Manzoor Hussain Senior Manager Mr. Hussain graduated from the University of Punjab in 1972 and has overall 30 years experience in various positions with different insurance companies in Pakistan. He possesses extensive knowledge of insurance as well as of the local market. His last assignment was Chief Manager Claims, North Zone Lahore with a leading insurance company which gave him extensive experience of claims management of various classes of insurance.

Mr. Robinson Asghar Executive Area Manager, Islamabad Mr. Robinson Asghar is an MBA and holds "Advanced Leadership Skills" Diploma from Haggai Institute, Singapore. He has widely travelled and has attended various conferences and seminars in different parts of the world. He Joined insurance industry in 1979 and has served with different leading insurance companies in Rawalpindi/Islamabad region before joining us in January, 2007. Mr. Asghar is a well known industry professional and is leading our efforts as Area Manager in the region.

Mr. Matloob Ali Ansari Senior Manager Technical, South Zone


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Matloob Ali Ansari holds the position of Technical Manager in Alfalah Insurance in South Zone. Besides having a degree in Law, he also holds the qualification of ACII (U.K.). He started his professional career in 1968 and has served in senior positions in reputable general insurance companies, both in Pakistan as well as outside Pakistan.

Mr. Engr. Muhammad Tauheed uz zaman Khan Area Manager, Gujranwala An Engineer by profession Mr. Khan joined the Insurance Industry in 1994 in the Risk Management and Engineering Insurance Division. Over the years he has been exposed to various sorts of assignments in the Insurance and Construction sectors. He has worked with leading Insurance Companies of the Country and has joined us as an Area Manager to handle the affairs of the Gujranwala Region. He is responsible for the Operations and Business Development in the Region

RATING:PACRA UPGRADES RATING OF ALFALAH INSURANCE


PACRA has upgraded the rating of Alfalah Insurance Company Limited from A- with positive outlook to A (Single A) after completing the rating update process of Insurer Financial Strength (IFS). This rating denotes a strong capacity to meet policy holder and contract obligations. Risk factors are considered moderate, and the impact of any adverse business and economic factors is expected to be limited.

This is the highest rating any insurance company has secured from PACRA within five years in existence, indicating strong financial position and professional management of the company.

PACRA has stated that AFIC's upgraded rating reflects sustained improvement in AFICs underwriting performance supplemented by stable income from prudently developed investment book and as the board continues demonstrating interest in strategic oversight of the company, AFIC's governance framework would likewise strengthen.

PRODUCTS: Property Insurance:We are fully aware that our clients wish to secure their assets against fortuitous losses. We offer various forms of property insurance providing comprehensive covers to safeguard the insured assets against the widest possible forms of risks. We can provide the following forms of covers: Fire & Allied Perils Property All Risks Comprehensive Machinery (Fire) Business Interruption following insured perils.
8

Householder's Comprehensive Terrorism

Marine Cargo, Hull & Aviation Insurance

:Alfalah Insurance offers

extensive coverage for Marine and Aviation risks. Our expert professionals ensures appropriate coverage at competitive prices and also offers valuable consultancy services on risk management. We offer:

Marine Cargo Marine Hull Aviation Marine Liabilitie Energy Insurance :Our senior mangers have the knowledge and the expertise to provide covers for a wide range of Energy risks such as oil & gas, petrochemicals, electric utilities and other entities. We can offer Energy insurance coverages such as material damage, business interruption, contingent business interruption, and downstream liabilities

Motor Insurance:Alfalah Motor insurance is second to none. We have developed a very efficient infrastructure to provide excellent service to our motor insurance clients. We can cover:
9

1. Comprehensive Motor Insurance (Private Vehicles) 2. Comprehensive Motor Insurance (Commercial Vehicles) 3. Comprehensive Motor Cycle Insurance 4. Motor Third Party Liability Insurance

Various add-ons such as: 1. Personal Accident Benefits to Driver and Passenger 2. Replacement Vehicle 3. Personal Effects can also be provided subject to applicable additional premium. With a view to reward careful driving, we allow handsome no claims discounts which can result in substantial savings for drivers with clean loss records.

Engineering Insurance:We understands the complexities of Engineering risks & coverage needs and offer the most appropriate and costeffective insurance solutions. Our senior management has extensive experience in managing engineering insurance with in-depth knowledge of the industry ensuring risk management of the highest standards. Alfalah Insurance can offer a wide variety of engineering insurance solutions such as: Contractors All Risk Erections All Risks Contractors Plant & Machinery Comprehensive Machinery Electronic Equipment Machinery Breakdown including boilers and pressure vessels
10

Machinery Loss of Profit

Health Insurance:Human resource potential is the greatest asset of every company. Whether you wish to attract the cream of the industry or retain your finest talent, Health Insurance plays a paramount role. No company is better than the employees it keeps. Smart employers appreciate the importance of a good medical insurance package which provides top drawer health benefits to keep their workforce happy, attract qualified applicants and reduce staff turnover. With the rising cost of health insurance, you need a Medical Insurance Plan which is cost effective and yet offers the best benefits. Alfalah Insurance Company Limited offers ideal Employee Medical Insurance solutions providing quality health care with following features: * Flexible insurance plans to suit each group * "Cashless" treatment facilities at our network of panel hospitals * A team of doctors and pharmacists to help find the most cost effective treatment, * 24 hours helpline * Prompt and efficient case management * Friendly claim service.

11

Explore Alfalah Insurance Employee Medical Plans and take the first step in building and engaging a high-performance workforce. Take a prudent decision today and call us to obtain a quotation

Miscellaneous Insurance:Alfalah Insurance understands the importance of customizing insurance to suit individual needs. We underwrite a wide variety of Miscellaneous insurance products to cover the entire range of insurance needs and provide specialized tailor-made solutions to meet with client-specific needs. The product range includes: Banker's Blanket Jeweler's Block Burglary/Theft/Robbery/Holdup Fidelity Guarantee Group Personal Accident Cash in Safe Cash in Transit Plate Glass Signboards Performance Bond Advance Payment Bond Bid Bond Professional Indemnity General Third Party Liability
12

Workmen's Compensation Deterioration of Stocks Crop Insurance

Financials:Year Wise Financial Highlights

13

14

15

Half Yearly Financial Highlights:-

16

17

18

News & Events Details:Relocation of Multan Office Wednesday, February 01, 2012

Our Multan office is now relocated to "10-A, 2nd Floor, Tehsil Chowk, Bosan Road, Multan" Phone # 061-6211446, Fax # 061-6211449 Email: [email protected]

PACRA UPGRADES RATING OF ALFALAH INSURANCE Monday, August 29, 2011

PACRA has upgraded the rating of Alfalah Insurance Company Limited from A- with Postive Outlook to A (Single A) after completing the rating update process of Insurer Financial Stength (IFS).

19

This rating denotes a strong capacity to meet policy holder and contract obligations. Risk factors are considered moderate, and the impact of any adverse business and economic factors is expected to be limited.

This is the highest rating any insurance company has secured from PACRA within five years in existence, indicating strong financial position and professional management of the company.

PACRA has stated that AFIC's upgraded rating reflects sustained improvement in AFICs underwriting performance supplemented by stable income from prudently developed investment book and as the board continues demonstrating interest in strategic oversight of the company, AFIC's governance framework would likewise strengthen.

PACRA ASSIGNS POSITIVE OUTLOOK TO ALFALAH INSURANCE Thursday, November 25, 2010

PACRA has upgraded the outlook of Alfalah Insurance Company Limited from Stable to Positive with IFS (Insurer Financial Strength) rating of A- (Single A minus) after completing the rating update process.

This rating with improved outlook denotes a strong capacity to meet policyholder and contract obligations. Risk factors are considered moderate,

20

and the impact of any adverse business and economic factors is expected to be limited.

This is the highest rating any insurance company has secured from PACRA within three years in existence, indicating strong financial position and professional management of the company.

PACRA has stated that AFIC's rating with upgraded outlook reflects sustained improvement in AFICs underwriting performance despite continuing volatility in the socio-economic environment of the country

Alfalah Insurance Launches "Crop Insurance". Wednesday, March 10, 2010

Bank Alfalah Ltd. and Alfalah Insurance have signed an agreement for "Crop Insurance" whereby Alfalah Insurance will cover the "Crop Insurance" loans extended by the Bank across the country.

Alfalah Insurance Launches Multan Branch. Tuesday, June 23, 2009

Alfalah Insurance Multan Branch Operation was launched by the Chief Executive Mr. Nasar Us Samad Qureshi.

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The branch is headed by Mr. Zia Mohyuddin, a seasoned insurance professional well known in the local market.

Press Releases:Mr. Parvez A. Shahid, Chairman CMC, Bank Alfalah Limited and Mr. Nasar us Samad Qureshi CEO, Alfalah Insurance Company Limited signing a Bancassurance MOU whereby Bank Alfalah will sell the products of Alfalah Insurance through its baranch network .

Interactive Branch Locater Head Office - Lahore 5-Saint Gulberg-III, Lahore Telephone: +9242-111-786-234 FAX: +9242-35774329-30 Email: [email protected] URL: http://www.alfalahinsurance.com Mary Park,

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South Zone Karachi Office 1st Floor, Finaly House, I. I. Chundrigar Road Karachi Telephone: +9221-111786-234, 32463839-42 FAX: +9221-32463361 Email: afi.khi@alfalahinsurance .com URL: http://www.alfalahinsura nce.com Karachi Unit2 Office Shaheen 409, 4th Floor Clifton, +9221view branch pictures

Karachi Unit1 1st Floor, Finaly House,

I. I. Chundrigar Road Karachi Telephone: +9221-111-786-234, +9221-32463839-42 FAX: +9221-32463361 Email: [email protected] URL: http://www.alfalahinsurance.com

Peshawar Office Ays Centre, 2nd Floor, Arbab Road, Peshawar Cantt. Peshawar 92 (21) Telephone: 5253901/3 FAX: +9291-5253964 Email: +9291view branch pictures

Centre,

Karachi Karachi Telephone: 35308033/34 FAX: +92 (21) 35208032 Email:

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[email protected] URL: http://www.alfalahinsurance.com

afi.pwr@alfalahinsuranc e.com URL: http://www.alfalahinsura nce.com

Islamabad Office 2nd Floor, Bank Alfalah Building Markaz I-8 Islamabad Telephone: 4864695-98 FAX: +9251-4862596 Email: afi.isl@alfalahinsurance. com URL: http://www.alfalahinsura nce.com +9251view branch pictures

Faisalabad Office P-72/2 Chirag Plaza, 4th Floor, Opp/ Liaqat Road, Telephone view branch pictures

Exchange, Faisalabad Telephone: 2606131/3 FAX: +9241-2646969 Email: afi.fbd@alfalahinsuranc e.com URL: http://www.alfalahinsura nce.com +9241-

Gujranwala Office

Sialkot Office

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1st High

Floor,

Al-Hameed School, view branch pictures

1st Floor, City Tower, Shahab Sialkot Telephone: +9252view branch pictures Pura Road,

Centre, Opp Govt. Iqbal G.T. Road, Gujranwala Telephone: 3820863/5 FAX: +9255-3820867 Email: afi.guj@alfalahinsurance .com URL: http://www.alfalahinsura nce.com Multan Office 10-A, 2nd Floor, Tehsil Chowk, Bosan Multan Telephone: 6211446 FAX: +9261-6211449 Email: afi.mul@alfalahinsuranc e.com URL: +9261Road, Multan. view branch pictures +9255-

3240702/3, +923246 FAX: +9252-3240908 Email: afi.skt@alfalahinsurance .com URL: http://www.alfalahinsura nce.com

Hydrabad Branch House No.49, 2nd Floor, Dr. Line Saddar Sargodha Telephone: +92-22-2780655 FAX: +92-22-2780656 Email: [email protected] URL: http://www.alfalahinsurance.com Cantt, Hydrabad

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http://www.alfalahinsura nce.com

Claim Reporting Form:Please Provide following details and you will be contacted on first working day after the date of your claim intimation. However, this is not an admission of liability under the policy. The claim will be processed in accordance with terms, conditions, exceptions and limitations of the relevant Insurance Policy

Policy # Date of Loss Location of Loss Brief Description of Loss:

Material Damage Personal Injury / Sickness If material damage, where a survey can be conducted:

26

If

personal injury/sickness,

Name

of

Hospital:

Contact Information: Name: Mobile# PTCL# FAX# Email Address:

HEALTH INSURANCE:-

27

Sr. Hospital Name 1 2 3 4

Address

Phone Number 0992334403/336063 058610,05827444060,43136

Fax Number 0992-390221 058610,05827443366 041-8720978 041-9200375

City

Hira General Hospital The Mall Riaz Hospital Faisal Hospital Hilal-E-Ahmar Maternity Hospital Mirpur

Abbotabad Azad Kashmir

673-A, Peoples041-8719677 Colony Opp. Bagh, Ahmar Lady041-9201475 Hilal-eChowk,

Faisalabad

Faisalabad

Faisalabad 5 6 7 8 9 Mian MohammadSargodha Road 041-645394/624156 041-612782 Madina Town,041-87153648541364 041-2611146 041884995,8848555 041-760118 N/A N/A Trust Hospital Mujahid Hospital National Hospital Rathore Hospital Saahil Hospital Khan Sheikhupura Road 10 Aga HealthAga Health Sandi, Yasin, Ghizer 11 Al-Barkat Hospital 12 Chaudhry Hospital 13 Gondal Complex
28

Faisalabad

Faisalabad

Faisalabad

Jinnah Colony 041-617365 8861326,8862326 041-782040-5

Faisalabad

MemorialSargodha Road 041-8846296-

Faisalabad

Faisalabad Gilgit Chitral

KhanN/A Centre, Tehsil District

Services

TrustPansara Road 0463-511606-07 28-D, Town MedicalHospital Road Satellite055-3842363, 3253901

0463-511608 055-3253903

Gojra (To

Tek Singh)

Gujranwala

055-258403/251056 055-3731055

Gujranwala

14 Salamat Hospital 15 Siddique 16 City Hospital

126-D, Satellite055-734665/258497 055-216310 Town 055-4270002-4 N/A N/A

Gujranwala

SadiqSheikhupura Road Jail Gujrat

Gujranwala Gujrat

Cardiac Institute

Road.053-3608185-7

17 Aga Khan Maternal &Jamshoro Road 022-614-1720 Childcare Centre 18 Isra Hospital 19 Red General UniversityHala Road, P.O022-2030161 Box Hyderabad CrescentLatifabad # 6 Hospital Main F/8 21 Islamic 22 Maroof Hospital 23 Shifa Hospital 24 Advance Eye Clinic International7th Avenue, G-051-287-6711-15 7/4 International10th Avenue, F-051-111-644-911, 10 InternationalSector Islamabad 17-C, Block 6,021-3454-0999 PECHS 25 Aga Khan UniversityStadium Road 021-3493-0051 Hospital 26 Agha Khan Health515, Street, East 27 Agha Khan Markaz,051-2222920-49 H-8/4,051-444-6801 Islamabad Medical Complex Markaz,051-4456780 313,

022-621952/ 638-Hyderabad 498 022-2030189

Hyderabad

022-816000/862727 022-9260550

Hyderabad

(Hilal-e-Ahmar) 20 Ali Medical Centre 0512855177/2250244 051-227-0337 051-2222939

Islamabad

Islamabad

Islamabad

051-444-6879 021-3431-0007 021-3493-4294

Islamabad Karachi Karachi Karachi

Gold021-3254-2187/2182 021-3225-0822 Garden

Services, Garden

HealthAisha Manjil, D021-3632-3465/0465 021-3637-5950 B. Area,


29

Karachi

Services, Karimabad 6, Block 7,F.

28 Agha

Khan

HealthAtmaram Pritamdas Road,

021-3225-0966/0522 021-3254-7416

Karachi

Services, Kharadar

29 Akhtar Eye Hospital Gulshan-e-Iqbal 021-3481-3647/3306 021-3497-3907, 3496-3718 30 Al-Ain Institute of Eye241/3A, Block 2,021-3455-6460, Diseases Shahra-eQuaideen, PECHS 31 Al-Mumtaz Hospital Darakhshan Society, Kalaboard stop, Malir 32 Ashfaq Hospital MemorialSB-9, 13/C,021-34822261-65, 021-3499-1540 Bus 021-34404040-26 021-3451-0299 3438-5561 021-3455-6151

Karachi Karachi

Karachi

Karachi

Main University021-34961020-21, Road, Gulshan-021-34961048-49 e-Iqbal

33 Atia General Hospital 48 Township, Kalaboard 34 Chiniot Hospital GeneralSector

Malir021-3450-1700, 3440-0726

021-3451-5700

Karachi

41-B,021-3506-3443/7674 021-3506-7673 021-3562-5758 021-3461-0276 021-3225-0400, 021-3520-6118 021-3583-7212

Karachi Karachi Karachi

Korangi 2 1/2 Jauhar

35 Darul Sehat Hospital Gulistan-e-

36 Dr. Anklesaria EyeJM 1/63 Parasi021-3225-0730 Hospital Colony, M. A 021-35862937-9 Jinnah Road 37 Dr. Ziauddin Hospital Block-6, Scheme-5, Clifton 38 Dr. Ziauddin Hospital North Nazimabad 39 East side Hospital Plot NO.30/1,021-35115563-69 021-32851881-5

Karachi

021-3664-1549 021-3507-5111
30

Karachi Karachi

Sector Korangi

23,

Industrial Area 40 Goolbano & Dr. BujorRoom Anklesaria Ground # 22,021-32720374-75, Floor,021-3272-0385 F B021-36349678-83 021-3634-1893 021-3278-7115 Karachi Karachi 021-3272-0867 Karachi

Garden Road 41 Habib Medical Centre Block-4, Area 42 Hashmani'sHospital Jacob MA Road 43 Hill Park GeneralS.N.C.C Block-3, Shaheed-eMillat Road 44 Ibn-e-Seena Hospital Block-6, Gulshan-eIqbal, 45 Imam Clinic 46 Karachi Hospital 47 Khalid Eye Clinic 48 Kharadar Hospital 49 Kidney Centre 50 Liaquat Hospital 51 Mamon Block 1, North021-36633834-36 Block-I, AdventistM A University Road North021-3662-5111 Jinnah021-32258086-89 (opp. 10/5,021-3660-2527 N/A 021-3251-2055 021-3566-1040 021-3414-0018 494-0607 021-3663-5669
31

Lines,021-32780329-35 Jinnah 3/4,021-34538560-63

021-3455-7074

Karachi

Hospital

021-3499-2640 /2706 Main

021-3497-1591

Karachi

021-3662-4111 021-3222-7010

Karachi Karachi

Nazimabad Road 4-F, Nazimabad GeneralAga Khan Road,021-3254-4834 Kharadar 197/9, Rafi021-3566-1000 Karachi /Karachi Karachi Shaheed Road NationalStadium Road 021-3414-0017 Karachi

Prince Cinema) Karachi

Nazimabad 52 Mushid Hospital &Hub Road, Mujahidabad 53 National Center 54 OMI 55 Patel Hospital MedicalPhase-1, (Main Road) 89/1, Lines Street-18, Block021-34968660-1, 4, Iqbal 56 Rab Medical Centre Block-2, 021-3498-8554 021-3498-8554 021-3663-5669 021-3662-8207 Karachi Karachi Karachi Karachi Gulshan-e-Iqbal /1047 57 Remedial Hospital &Block 1, North021-36633834-36 Nursing Home 58 Saifee Hospital 59 Shahzad Hospital Nazimabad Block-F, EyeB-2, 16(near North021-36670695-96 Nazimabad Block-021-3498-8034, 021-021-3498-3608 PIA3482-3148 Gulshan-e-021-34816915-18 Depot021-3225-8075 021-3225-1814, 021-3222-7577 021-3498-5899 Karachi Karachi DHA021-3538-0001 021-3580-5022 Karachi Korangi River021-32811301-06 021-3281-1307 Karachi Health Care Centre

Planetarium), Gulshan-e-Iqbal 60 Sir Syed TrustDHA Phase VII,021-3538-3241, 021-021-3539-3201 Extension, Hino3538-3978 chowk, Korangi road 61 Tabba Heart Institute ST-01, Block-2,021-111-844-844 F. B. Area (opposite Noori Masjid) 62 Usman Hospital MemorialST-12, Block#1,021-111-864-864, Federal Area,Karachi 3631-8165, 021-3631-2891 Karachi "B"021-3631-6399, 02102132

Karachi

Hospital

021-3637-9062

Karachi

3631-3323, 3631-3394 63 Kharian Hospital 64 Akhtar Saeed Trust258-F, Hospital 65 Akram Complex Medical2-B, Gulberg, Ayesha Sadiqqa Road 66 American Eye Center 3-A, 67 Avicenna Hospital Phase-IX, D.H.A, Road, Cantt 68 Family Hospital 69 Farooq Hospital 4 Mozang042-37233915-6 New042-3668-9756 042-3616-7646, EME Sector DoctorsG.T. Road 053-2150607, 7533540 DHA-042-3751-2388 /4245 Main042-35710400-5

021N/A 042-3749-4843 042-3575-1488 Kharian Lahore Lahore

042-3588-1215 042-3560-0380

Lahore Lahore

Muslim Town bedian35600372-81 Lahore 042-3723-1836 Lahore Lahore

Road 2 - Asif Block,042-37847696 /3320 042-3744-3336 Main Boulevard, Allama Town 70 Fatima Hospital 71 Fauji Hospital 72 Fazal 73 Ghurki Hospital Heart Centre Teaching Hospital 74 Hafeez Eye Centre 12-Sunflower Society, Johar Town
33

Iqbal R III,042-111-555-600 042-3757-0586 042-9922-1151 042-3571-1457 042-3658-2694 N/A Lahore Lahore Lahore Lahore Lahore

MemorialG

Shadman FoundationBedian Road,042-9922-0291 Lahore Cantt &90-C2, Gulberg042-111-009-009 3 TrustJallo More 042-111-348-348 042-35315524-25 J-1

75 Hameed Hospital

Latif14-Abu Block, Garden Lahore

Bakar042-111-000-043, New3586-2623 Town,3583-7014

042-3583-1433

Lahore

/2718,

76 Haq Hospital 77 Hussain Hospital 78 Iqraa Complex

Orthopaedic18-Sanda Road,042-37312860-2 Lahore Memorial105 Road, Stop Multan042-37505082-4 Sodiwal

042-3731-2863 042-3759-0717

Lahore Lahore

Medical5-A, Johar Town042-3517-3500 /600 042-3517-5400 Near H Block,042-35881981-88 New Town Model 042-3516-9727 042-3586-0160

Lahore Lahore

79 Ittefaq Hospital

80 Khairun Nisa Hospital17-Civic Centre,042-3516-0112, Foundation C-Block, Faisal3516-6017 Town 81 Laser Vision Centre 95-K, Town 82 Masood Hospital 99-Garden Block, Town 83 Mid City Hospital 84 Mumtaz Hospital 1 85 Mumtaz Hospital 2 Medical Center 87 Noble hospital 3-A, Shadman-042-37573382-3 II, Jail Road BakhtawarWahdat Road,042-35434960-61 Model042-3586-8844, 3586-9944 042-111-627-663

Lahore

042-3583-9968 042-3588-0206

Lahore Lahore

Garden 042-3756-7877 042-3542-6081 Lahore Lahore

Opposite Allama Iqbal Town Bakhtawar8th KM, Raiwind042-35320561-62 Road Block,042-572-8759/2728 042-572-8761 Road042-37502446-47, 0300-444-4144
34

042-3531-2677

Lahore Lahore Lahore

86 National Hospital &'L' LCCHS Ahmad

042-3750-2447

Rehman pura

88 Orthopedic Medical Complex 89 Punjab Institute Cardiology

andJail Road, Opp.042-3755-0521 Kinnaird College ofJail Road 042-99203051-60

042-3758-8391 042-9920-0061 042-3667-3195 042-3586-9611

Lahore Lahore Lahore Lahore

90 Rasheed Hospital 1 Main Boulevard,042-3667-3192 Defence Society 91 Rasheed Hospital 2 2-A Aibak Block,042-35888983-6 Main Boulevard, New Town 92 Raza Complex Medical10-C, Shadman042-3757-2937, II, Opp. PIC, Jail3758-7743 road 93 Saira Trust Hospital Civic Model Extension 94 Shalamar Hospital Shalimar Road, Moghalpura 95 Sharif Trust MedicalRaiwind Road City Hospital 96 Shaukat Khanum7-A, Block R-3,042-35180725-34 Johar Town 1-Zafar Ali Road 042-3571-4411 042-3712-0003 Jinnah042-35201136-37 Chouburji Hospital &Opp. 042-111-123-786 Link042-111-205-205 Centre,042-3516-2546 Town Garden

N/A

Lahore

042-3516-5300

Lahore

042-3682-3712

Lahore

042-3786-0105 042-3594-5198 042-3571-4419 042-3712-4883 042-3520-1137

Lahore Lahore Lahore Lahore Lahore

Memorial Hospital 97 Surgimed Hospital 98 Surraya Hospital 99 Times Medical Centre 100United 101Mardan Hospital

AzeemChowk

Hospital, 146-A, Faisal Town 042-3576-3573, 3576-3575 Railway0937-72078 0937-866802 Mardan Station,
35

ChristianGulberg-III SurgicalOpp:

042-3576-3863

Lahore

Hospital (UCH)

MardanNowshera Road 102Obaid Noor Hospital Near Chowk 103Al Khaliq Hospital 104Bakhtawar 105City Hospital Nishtar Road Gulberg0459235325,236325 061-4573703-5, 478-061-454-5720 1839 AminNorthern 061-6741001-3 N/A 061-651-0371 Multan Multan Memorial Trust Hosp. Bypass Peer Khursheed061-651-0367 Colony Multan 106Faisal Hospital 107Fatima Centre 108Khurshid Hospital Khanewal Road 061-458-6416, 456-061-478-0668 4079 MedicalChowk Rashidabad, Khanewal Road RafiqOpp. House, Khanewal Road. Multan 109Mian Fazal HospitalMumtazabad Multan Multan Road,061-478-0399, 478-N/A 0499 Chowk,061-6772205-6, 455-061-677-2207 1644 091-265-0775 N/A Peshawar Multan Multan Multan 111Shan Medical Centre Madni 112Aga Health SVD only) Khan FamilyAmin Wapda grid stn, Opp.Haji Camp 113Al-Khidmat Hospital Nishtar Road 114Fauji Hospital FoundationNo. 1, Shaheed Road,
36

0459-236740

Mianwali Multan

Road, Multan Multan

061-224433-34

061-521-410

Wapda061-6782871-76

061-6782870

Multan

061-423-4210

061-423-4132

Multan

110Seyal Medical Centre LMQ

New Multan Centre(forColony,near

091-221-5945

091-256-3909 091-921-1736

Peshawar Peshawar

Aziz091-921-2770

Peshawar Cantt 115Rehman Institute 116Fatmid Kidney Centre / Satellite Town (Clytton Road) MedicalKhanpur Road 068-588-8555, 588-068-587-9444 8999 MujeebNear ShaheedBridge Social8-Km Manga042-3538-4688 N/A Wireless068-73059/84548 068-588-4548 Rahim Khan Rahim Khan Raiwind 081-2447184-6 081-2444063 081-284-4011 Quetta Quetta MedicalPhase-5, Hayatabad Foundation,Samungli Road 081-2835524-5 081-283-5522 Quetta 091-5825502-6 091-581-0055 Peshawar

General Hospital 117Gilani Hospital 118Pakistan Hospital 119AlSaeed Complex 120Shiekh Ahsan Hospital 121Punjab Security Management Company Hospital 122Aga Health SVD only) 123Bilal Hospital 124Fauji Hospital 125Mariam Hospital 126Shehryar Centre 127Christian Hospital 128Aga Health SVD only)
37

GeneralZarghoon Road081-842-043

HealthRoad, Raiwind

Khan

Family33/3-C Sattelite051-445-4739 Chowk 38-A, Town Satellite051-4456471-76 051-578-8150/165

N/A

Rawalpind

Centre(forTown, Chandni 051-445-6480 N/A 051-548-1173 051-441-8923 040-4462104 N/A

Rawalpind

FoundationJhelum Road

Rawalpind

MemorialPeshawar Road 051-5464680-82 Medical379, Road High Street 040-4460133 048-371-7980 Saidpur051-252-5131

Rawalpind

Rawalpind Sahiwal Sargodha

Khan

FamilyBlock # 26

Centre(for

129Niazi Complex

MedicalClub Road 24-A, Town

048-321-5999 Main048-3212222/123

048-322-1099 048-321-6868

Sargodha Sargodha

130Sadiq Hospital

Bazaar, Satellite 131Yousaf 132Islam Hospital QureshiSargodha Road 056-378-1665, 378-056-379-5965 2665, 378-2287 052-460-4946 071-561-6349 Sialkot Sukkur Road Sukkur071-562-5758 Municipal Corporation 134Hira Medical Centre Barraj Road 135Pakistan Crescent Society 136Al- Syed Hospital 137Ali Family Hospital 138City Hospital Ahatta GT Road A-23/1, Avenue, Cantt. 051-454-6465, 432-N/A 9104 Quaid051-454-0425, 453-051-454-0418 Near9242 Taxila 071-562-5758 5613503/614555 Farooqia Road.051-456-0148 051-456-0404 Taxila 071-561-2777 N/A Sukkur Sukkur RedDistrict Branch 071CentralCommissioner 052-460-4947

Sheikhupu

Memorial Hospital

133Darul Shifa Hospital Near

Wah Cantt

Akhri Stop, Wah

38

Common questions

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Alfalah Insurance provides a comprehensive suite of products that cater to a wide array of business sectors and individual needs. Their offerings include Property Insurance, which safeguards assets against diverse risks such as fire, business interruption, and terrorism. Marine Cargo, Hull & Aviation Insurance covers extensive marine and aviation risks. Energy Insurance offers protections in sectors like oil, gas, and petrochemicals. Motor Insurance provides comprehensive coverage with optional add-ons tailored to private and commercial vehicles. Engineering Insurance addresses risk management specific to engineering projects, while Health Insurance supports employee welfare with flexible, cost-effective medical plans. Additionally, Miscellaneous Insurance products like Banker's Blanket and Group Personal Accident Insurance offer customized solutions for specific client needs. This broad portfolio ensures risk management solutions are available across multiple sectors .

Technical qualifications are crucial for the management team at Alfalah Insurance, significantly influencing their capability to handle complex insurance products. For instance, Matloob Ali Ansari, as the Senior Manager Technical in the South Zone, holds a law degree and an ACII (U.K.) qualification, which is highly regarded in the insurance industry. His extensive experience, gained from serving in senior roles both domestically and internationally, enhances his capability to manage technical aspects of insurance products. This expertise is essential for strategically navigating the technical landscape of general insurance, ensuring Alfalah Insurance remains competitive and compliant with industry standards .

Alfalah Insurance's focus on strategic oversight directly strengthens its corporate governance framework, which is instrumental for maintaining a robust financial structure and operational integrity. Strategic oversight by the board ensures that company policies align with the overall business objectives while adhering to regulatory standards. Enhanced governance practices facilitate improved risk management, ethical decision-making, and accountability. This focus on governance was a significant factor leading to PACRA's upgraded rating as it highlights a continuous commitment to governance excellence and strategic foresight, crucial for sustainable growth and risk mitigation .

'No claims discounts' in Alfalah Motor Insurance policies play a pivotal role as a financial incentive encouraging safe driving behaviors among policyholders. These discounts reward drivers who maintain a clean loss record, leading to significant savings on premiums. By offering these discounts, Alfalah Insurance not only promotes responsible driving but also potentially reduces the frequency and cost of claims processed by the firm. This arrangement benefits both the insurer, through reduced risk exposure, and the policyholders, through financial savings .

The upgraded PACRA rating from 'A- with positive outlook' to 'A (Single A)' significantly enhances Alfalah Insurance's market competitiveness. This revised rating denotes a robust capacity to meet policyholder obligations, signaling strong financial stability and prudent management to clients and investors. It reassures stakeholders of the company's ability to withstand market adversities, thus enhancing consumer confidence. Consequently, this stronger market position can attract more policyholders and partners, fostering business expansion and long-term growth, ultimately strengthening Alfalah's standing in the competitive insurance landscape .

Alfalah Insurance leverages its human resource strategy in the health insurance sector by offering robust health insurance packages that help attract and retain talented employees. The company emphasizes the importance of providing top-tier employee medical benefits to ensure workforce satisfaction. Their health plans offer flexible insurance options, cashless treatment at network hospitals, and a dedicated support team comprising doctors and pharmacists to ensure cost-effective medical treatments. This strategy aims to both enhance employee retention and reduce turnover, positioning the company as an attractive employer in the industry .

Mr. Adnan Waheed, the Chief Financial Officer of Alfalah Insurance, significantly influences the company's financial management through his extensive expertise in auditing and financial analysis. A Chartered Accountant and associate member of the Institute of Chartered Accountants of Pakistan, he has previously served as an external audit supervisor at A. F. Ferguson & Co., gaining invaluable insights into industry-specific financial issues. His proficiency in system analysis and audit skills ensures thorough financial oversight and strategic financial planning, which enhances the overall financial health and transparency of Alfalah Insurance .

PACRA upgraded the rating of Alfalah Insurance Company Limited from 'A- with positive outlook' to 'A (Single A)' because of several factors. This rating signifies a strong capacity to meet policyholder and contract obligations, considering moderate risk factors with limited expected impacts from adverse business conditions. The upgrade reflects sustained improvements in Alfalah's underwriting performance and stable income from a prudently developed investment portfolio. The board's active role in strategic oversight further contributes to the company’s strengthened governance framework, supporting the improved rating .

Dr. Fawad Sarwar brings substantial medical and insurance experience to his role as head of the Health Insurance Department. He completed his MBBS in 1999 and practiced medicine in various specializations, including Medicine, Surgery, Cardiology, and Respiratory Medicine, which equips him with first-hand medical knowledge crucial for health insurance management. His transition into the health insurance sector in December 2002 with leading companies provided him an understanding of the industry's intricacies. His expertise was further developed when he set up the Health Insurance Department for another insurer in 2005. This blend of medical and insurance knowledge enables him to adeptly manage and strategize for the Health Insurance Department .

By incorporating advanced leadership skills training into executive roles, Alfalah Insurance enhances its strategic and operational capabilities. For example, Robinson Asghar's educational background, which includes an MBA and a diploma in 'Advanced Leadership Skills' from the Haggai Institute, equips him with superior leadership qualities essential for effectively managing his responsibilities as Executive Area Manager. Such training enhances decision-making, stakeholder management, and strategic planning capabilities, fostering a proactive and dynamic management culture. This approach not only improves internal efficiencies but also strengthens external client relations and strategic initiatives across the organization, positioning Alfalah Insurance as a forward-thinking leader in the sector .

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