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Health Center Manager (WS) - Santa Cruz, CA
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Job ID: SN20102406-50875
Employer Name: PPMM - Planned Parenthood Mar Monte
Description:
Planned Parenthood Mar Monte
ESSENTIAL DUTIES Responsible for the day-to day management of all health center activities. Manages the health center to meet or exceed goals in productivity, financial performance and client visits. Requires development and execution of strategy planning from concept to implementation. Supervises center staff with emphasis on leadership skills, and ability to lead change. Conducts community outreach, networking and education as well as internal and external marketing in order to attract and retain clients. Responsible for ensuring a client-centered service model by creating an environment that stresses service delivery responsive to client needs. Ensures response to customer requests and complaints in courteous and timely manner.
Monitors and ensures compliance with PPMM medical protocols and administrative procedures, HIPPA, CLIA, OSHA and state pharmacy regulations. Submit audit data when assigned; ensure center meets agency QA requirements. Responsible for all aspects of employment for health center staff and volunteers. Responsible for staffing center effectively by hiring, coaching and training staff to provide all clinic services per their job descriptions. Monitors and evaluates staff and volunteers in their daily performance. Responsible for discipline of staff. Responsible for financial management of the health center. Monitors monthly financial statements and client visits. Manages revenue, expenses and staffing to ensure successful operations and financial stability. Accountable for daily reconciliation and submission of deposits and logs. Responsible for effective transition to EMR including oversight of staff usage, training and patient flow. Responsible for ensuring performance of various computer tasks. Able to use MS Office programs, including MS Work Excel and Outlook. Able to accurately enter data into PPMMs NextGen system. Ensures daily, weekly and monthly reports are completed accurately and in a timely manner. Oversees ordering and accuracy of inventory for medical supplies, contraceptive supplies and office supplies for the health center. Assures appropriate inventory levels are maintained. Responsible for monitoring and maintaining the physical health center facility
NON ESSENTIAL DUTIES Performs all direct clinic services as needed; Responsible for proper preparation, storage and control of the center's patient health records; Performs other duties as assigned.
QUALIFICATIONS Ability to perform the duties described above. A typical means of acquiring those abilities would be: -B.A. or B.S. degree in a health field or management, preferred; -two years of successful experience in a performance driven community health care setting.
REQUIREMENTS -Ability to think and act strategically -Ability to lead others, especially related to change -Ability to communicate effectively, make decisions, solve problems and function as a team leader; -Strong customer services emphasis -Excellent organizational skills, a sense of responsibility and a high level of motivation; -Ability to set priorities and maintain composure under stress and provide leadership in a fast-paced environment. -Flexibility in working hours, including the ability to work nights and weekends.
Requirements:
Travel
0 - 25%
Expertise Education Job Type Location Years of Experience Preferred Language
Health Center Operations/Management Bachelor Full Time CA - North 1-3 years English
