JOB ANALYSIS AND DESIGN
A managerial activity, performed within organisations, and directed at gathering , analysing, and synthesizing information about jobs, information that serves as the foundation for organisational planning and design, human resource management, and other managerial functions (Ghorpade and Atchinson, 1980)
Links between job analysis and Human Resource Management
Job design
Human resource planning
Job Information
job description worker specification performance criteria compensable factors job families
Recruitment and selection
Performance appraisal
Compensation
Training and development
What is analysed ?
Work activities The job context tools, machines, equipment, and work aids used how the job performed the personnel requirements for the job job relationships job-related tangibles or intangibles
How will the information be obtained?
Observation interviews panel of experts questionnaires diary/log film combination
The three phases of job analysis information
PREPARATION FOR JOB ANALYSIS COLLECTION OF JOB ANALYSIS INFORMATION APPLICATIONS OF JOB ANALYSIS INFORMATION
General familiarity with organisati on and type of work
Job identi ficati on
Ques tionn aire devel opme nt
Data colle ction
Applications: job descriptions job specifications job standards
Addition to human resource information system
Job Descriptions
A written statement that explains the duties, working conditions, and other aspects of a specified job
Job Specifications
A description of the job demands on the employees who do it and the human skills that are required. It is a profile of the human characteristics needed by the person performing the job.
Job Performance Standards
Standards that become targets for employee efforts; and Standards are criteria against which job success is measured.
The Job-Design Input-Output Framework
Feedback Organisational elements Environmental elements Behavioral elements Job design
Productive and satisfying jobs
INPUTS
TRANSFORMATION PROCESS
DESIRED OUTPUTS
ELEMENTS OF JOB DESIGN
ORGANISATIO NAL ELEMENTS ENVIRONMENTAL ELEMENTS BEHAVIORAL ELEMENTS
mechanistic approach work flow work practices ergonomics
Employee abilities and availability
social and cultural expectations
autonomy variety task identity task significance feedback
Techniques of Job Redesign
Underspecialisation Overspecialisation
work simplification reengineering
job rotation job enlargement job enrichment autonomous work teams