Structure of MIS
Organizational information
Information required by various divisions/ departments
No. of employees, products etc
Functional information
Information required by functional heads
Knowledge information
Awareness of information where a manager should involve
Decision support information
Operational Information
Tactical information
Strategic information
Interview From existing system
Analyzing critical success factors
Experimentation and modeling
Formal information system
Based on the organization represented by organization chart
Strategic Managerial Operational
Informal information systems
To meet personnel and vocational needs Solves work related problems
Public
Available to all having the access rights
Private
Designed for specific persons to ensure security
Physical components Information system processing functions
Decision support
Levels of management activities Organizational functions
Hardware
Software
Database Procedures
Operating personnel
Input and output
Information processing and usability function
To process transactions
To maintain master files To produce reports To process enquiries To process interactive support applications
Based on support in decision making
Structured Unstructured Semistructured
Strategic planning levels
Business directions Product mix
Management control level
Acquisition and organization of resources Acquisition and training of personnel
Operational control level
The role of MIS department
Creating MIS in consultation with users, system analysts and external consultants Managing data Managing the ICT infrastructure Managing the MIS
Functions of DBA
Management of data base
System administrator
Security Maintenance Virus protection Firewall Communication in network Software management
UPPER LEVEL (EIS)
MIDDLE LEVEL(MIS)
LOWER LEVEL(TPS))
Different Levels participates in different types of operations
IS Concepts 14
Types of information systems typically used at different levels of an organizations hierarchy
Operation support systems
Transaction Processing System Process control system Enterprise Collaboration system
IS Concepts
16
MIS
DSS
EIS
Hybrid information system of both MIS and DSS
IS Concepts
17
Expert system
KMS
Strategic IS BIS OAS
IS Concepts 18
Classification of Information systems
ESS
MIS
DSS
OAS
IS Concepts
TPS
19