Chapter 2: Enterprise Systems
Prepared By : Mohit Aggarwal (13609024) Priya Singh (13609034) Sadhvi Grover (13609038)
Enterprise Systems
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In 1960s, plays a critical role in automating and managing repetitive, manual activities
in large business.
Three stages of evolution
Stage 1 : Stand- Alone Mainframe System Stage2 : Client- Server Architecture Stage3 : Service- Oriented Architecture
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Components of ES
Hardware includes mainframe computers. Software includes operating system and custom application. Database includes storage of data
IBM was the only company all components for early ES. Drawbacks of early ES
Scalability Custom Design
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Packaged
application developed in 1970s.
This
approach, pioneered by SAP in 1972.
connected to networks can access ES.
Companies
Emergence
of three-tier client-server.
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Enterprise Systems
Desktop application consists of 3 components : 1) how you interact with the application (using menus, typing selecting) (2) what the application allows you to do (create formulae or charts, compose an Essay) (3) where the application stores your work (on your hard drive or flash drive)
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Enterprise Systems
In 2000s, companies began to Web-enable their three-tier
application.
Help to integrate client- server application. Create an enterprise mashup and composite applications. SAP invested billions of dollars.
Provides flexibility for an extremely low cost.
Provide standardized and reliable way for multiple system.
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Enterprise Systems
The ES Application Suite 1. Enterprise Resource Planning (ERP) 2. Supply Chain Management (SCM) 3. Supplier Relationship Management (SRM) 4. Product Lifecycle Management (PLM) Other classifications 1. Best of breed vs. Niche applications 2. Software as a service (SaaS)
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Enterprise Systems
End-User Service Delivery Analytics Financial Analytics Financial Supply Chain Management Talent Management Treasury Operations Analytics Financial Accounting Workforce Analytics Management Accounting Corporate Governance Shared Service Delivery
Financials
Human Capital Management Procurement and Logistics Execution Product Development and Manufacturing Sales and Service
Workforce Process Management Inventory and Warehouse Management Manufacturing Execution Inbound and Outbound Logistics Product Development
Workforce Deployment
SAP NetWeaver
Procurement
Transportation Management Life-Cycle Data Management
Production Planning
Sales Order Management Real Estate Management Enterprise Asset Management
Aftermarket Sales and Service Project and Portfolio Management
Professional-Service Delivery
Corporate Services
Environment, Health, Travel Quality Global Trade and Safety Compliance Management Management Services Mgmt.
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Enterprise Systems
Demand & Supply Planning Procurement
Demand Planning & Forecasting
Safety Stock Planning
Supply Network Planning
Distribution Planning Service Parts Planning
Strategic Sourcing Production Planning & Detailed Scheduling Inbound Processing & Receipt Confirmation
Purchase Order Processing Manufacturing Visibility & Execution & Collaboration Cross Docking
Invoicing
Manufacturing
MRP based Detailed Scheduling
Warehousing
Outbound Processing
Warehousing & Storage
Physical Inventory SAP NetWeaver
Order Fulfillment
Sales Order Processing
Billing Rating & Billing & Settlement
Service Parts Order Fulfillment Driver & Asset Management
Transportation
Freight Management Planning & Dispatching
Network Collaboration
Real World Awareness
Supply Chain Event Management
Strategic Supply Chain Design Supplier Collaboration
Auto ID / RFID and Sensor Integration
Supply Chain Risk Management
Supply Chain Visibility Supply Network Collaboration Supply Chain Management with Duet 3/17/2014
Supply Chain Analytics
Sales & Operations Planning
Customer Collaboration
Outsourced Manufacturing
Demand Planning in MS Excel Enterprise Systems
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Purchasing Governance
Global Spend Analysis
Category Management
Compliance Management
Sourcing
Central Sourcing Hub
RFx / Auctioning
Bid Evaluation & Awarding
Contract Management
Legal Contract Repository
SAP NetWeaver
Contract Authoring
Contract Negotiation
Contract Execution
Contract Monitoring
Collaborative Procurement
Self-Service Procurement
Services Procurement
Direct / Plan-Driven Procurement
Catalog Content Management
Supplier Collaboration
Web-based Supplier Interaction
Direct Document Exchange
Supplier Network
Supply Base Management
Supplier Identification & Onboarding
Supplier Development & Performance Management
Supplier Portfolio Management
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Product Management
Product Strategy and Planning
Product Portfolio Management
Innovation Management
Requirements Management
Market Launch Management
Product Development and Collaboration
Engineering, R&D Collaboration
Supplier Collaboration
Manufacturing Collaboration
Service and Maintenance Collaboration
Product Quality Management
Product Change Management
SAP NetWeaver
Product Data Management
Product Master and Structure Management
Specification and Recipe Management
Service and Maintenance Structure Management
Visualization and Publications
Configuration Management
PLM Foundation
Product Compliance
Product Intelligence
Product Costing
Tool and Workgroup Integration
Project and Resource Management
Document Management
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Marketing
Marketing Resource Management
Segmentation & List Management
Campaign Management
Real-Time Offer Management
Lead Management
Business Communication Management
Trade Promotion Management
Partner Channel Management
Interaction Center
Web Channel
Sales
Sales Sales Quotation & Territory Accounts & Opportunity Planning & Performance Order Management Contacts Management Forecasting Management Management
Pricing & Contracts
Incentive & Commission Management
Time & Travel
Service
Service Service Order Contract Management Management
Complaints & Returns
In-House Repair
Case Installed Base Management Management
Warranty Management
Resource Planning
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Best
of Breed Niche Software as a Service
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Organizational
Master
Data
Data Data
Transaction
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Defines
the organizational structure of the enterprise Includes definitions of:
Companies (subsidiaries, etc.) Divisions based on, product or geographical hierarchy Sales organizations Purchasing organizations Physical facilities: plants, warehouses, distribution centers HR organization
Functional areas, reporting relationships
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Data rarely changes
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Define key entities in an organization Customers
Basic information: name, address, contact information Financial information: payment terms, methods Sales information: delivery terms
Vendors / suppliers
Similar information as customer
Products
Basic data: description, weight, color Purchasing data Sales data Manufacturing data
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Employees
Basic data Personal data: dependents Payroll data Tax data
Data
changes occasionally
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Data that is the consequence of day-to-day transaction
Who, what, when, where, how, how much
Sales
Customer, products, quantities, dates and times, location (shipping, delivery), sales person
Vendor, products, quantities, dates and times, location (delivery), sales person, requester Materials, quantities, facilities, resources (machine, people), dates and times, locations (storage, production)
Enterprise Systems
Purchase
Production
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History
Product
Line Customers Vendors Plant Layout Employees Information Systems
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Founded in 1997 by John Z-boy Boeve, the current president of the company, with the help of a small trust.
John used the money from the trust to buy the necessary shop and office equipment (storage bins, an assembly table , desks, etc.) and lease a small building that would adequately house a skateboard assembly operation.
In addition, John invested in some computer equipment and basic office software.
The main reason for the companys success was Johns leadership, his vision, his management style, and his perseverance.
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John Z. Boeve (President)
Maria Rivera (Office Manager)
Catherine VanderBos (Plant Manager)
Patrick Stevens (Sales Manager)
Shana Smith (Accountant)
David Bloomberg (Warehouse Manager)
Martha Seward (Purchasing Manager)
Charles Skivers (Shop Floor)
Tom Jones (Warehouse)
Mark McKendry (Shop Floor)
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German corporation started in 1972. Worlds 3rd largest independent software vendor. Largest enterprise software vendor
Evolved from small, regional enterprise into world class
international company.
Vision was to develop standard application software for business.
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In
1980s, headquarter moved to Walldorf, German.
50
of the 100 largest German industrial firms were
SAP customers.
Products
Financial accounting software R/1. SAP R/2.
In 1992, new ERP solution SAP R/3.
In 1999, new suite includes SAP CRM, SAP SRM, SAP SCM and SAP PLM applications.
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In
2000s, began to Web-enable the SAP business
suite.
Present
12 millions users work with SAP solutions.
50,000 customers in 120 countries
Products installed on more than 120,000 servers.
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The simulated SAP environment is based on the actual SAP ERP system that is used by more than 50,000 of the worlds best-managed companies.
The simulations are accessible from nearly any computer with Adobe Flash version 9 or later installed in your browser.
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