MANAGING AND SECURING BYOD
Legal ITs Next Great Challenge
AGENDA
The BYOD Trend Evolution of Mobile Technology
Best Practices for Managing Mobile Device Usage
Overview of Mobile Device Management Technologies BYOD Management Strategies and Trends
THE BYOD TREND SOME HISTORY
Employee use of company owned computers
Using laptops to access the Internet
Drove usage policies and technology controls
RIM BlackBerry delivers first mobile device Apple iPhone changes everything
BYOD
Benefits
BENEFITS AND CHALLENGES
Improved responsiveness
Improved accessibility Greater flexibility
Challenges
IT support of a wide range of mobile vendors and operating environments Secure access to firm data Mitigate risk of unsecure personal apps
70 MILLION
ONLY 7% RECOVERED
SMARTPHONES LOST/STOLEN IN 2011
Source: 2012 Global State of Infosecurity Survey, PriceWaterhouseCoopers
17% OF BUSINESSES
HAVE MOBILE DEVICE BREACHES
Source: Feb 10, 2012 Tabtimes.com, Doug Drinkwater
BEST PRACTICES
Registering devices to ensure security: Virus protection, authentication, encryption Provisioning of firm-authorized apps IT use monitoring User education Compliance with firm security policies Mobile Device registration with IT Password protection Use of unsanctioned apps Lost/stolen devices
MOBILE DEVICE MANAGEMENT
MOBILE DEVICE STRATEGY
Security Application Portfolio
Policies
Who Pays? Backing Up Devices
HOW DO YOU SUPPORT MOBILITY?
Who is responsible for equipment?
IT staff availability and training
Mobile device OS and security upgrades Mobile Device Management platform
Is your firm website mobile friendly?
MOBILE DEVICE MANAGEMENT
Not new!
Optimize functionality
Increase security Compliance
Is MDM a requirement for BYOD?
SMARTPHONES HAVE BECOME ANARCHY IN A POCKET
Source: Tom Henderson, ITWORLD.com
THEY HAVE THE POWER OF A FULL DESKTOP SYSTEM OF JUST A DECADE AGO, AND THAT POWER IS INCREASING QUICKLY .
WHY NOW?
BYOD
Malicious threats
Control Application Portfolio Lost and Stolen Phones
Access Control and Auditing
Compliance Growing device inventory Native functions and features dont cut it Changes to Microsoft Exchange licensing costs
MDM IS SUBJECT TO THE WEAKNESS OF THE UNDERLYING PLATFORM
Source: May 18, 2012 COMPUTERWORLD.com, Matt Hamblem
GOOGLE ONLY PROVIDED 16 APIs, COMPARED TO MORE THAN 500 APIs FOR THE LATEST VERSION OF BLACKBERRY .
SOLUTION OPTIONS
On-premise
Service-based
Hybrid
COMMON FEATURES
Device provisioning and configuration
Policy application
Security Backup / restore
Remote lock and wipe
Sandboxing
Activity logging Reporting / dashboard
ADVANCED FEATURES
Network access control
Application deployment and management
Firmware updates Diagnostics Network usage and support Mobile asset tracking and management
Troubleshooting and diagnostic tools Remote control Remote administration GPS tracking and 'breadcrumb' mapping
MOST COMMON PLATFORMS
Common in Legal: Airwatch MobileIron McAfee Fiberlink (MaaS360) Good BlackBerry
For BlackBerry Devices
USEFUL FEATURE COMPARISONS
http://mobiwm.com/mdm-comparison/
http://www.bluefishwireless.net/wpcontent/uploads/2012/06/Bluefish-MGMT-MDM-ComparisonChart.pdf
Gartner: Magic Quadrant for Mobile Device Management Software 2012
SELECTION CRITERIA
Enrollment
Ease
Self service
Administration Ongoing Management Scalability Device Support
LICENSING MODELS
Perpetual license
Subscription
Per devices Per user
Minimum number of devices?
MINDSHIFTS EXPERIENCE
FUTURE OF MDM
Commoditized
Management tools with features built into devices
Open Mobile Alliance (OMA) OMA Device Management Protocol
MDM absorbed into management platforms
Mobile Application Management (MAM) Mobile Information Management (MIM)
Q & A
THANK YOU
Charlie Magliato
Biscom
Legal Program Director [email protected] (978) 367-3592
Pat Sklodowski
mindSHIFT Technologies, Inc.
Managing Director, Legal Professional Services [email protected] (856) 425-0029
www.Biscom.com/Legal
www.mindSHIFT.com
