1

Complex Maintenance, Repair, and

Overhaul Overview

Objectives
After completing this module, you should be
able to do the following:
Discuss the key functionality available in
Oracle cMRO

Maintenance, Repair and Overhaul (MRO)

At-a-Glance

Planned &
Unplanned
Maintenance

Tear-Down
& Inspect

Repair /
Replace

Re-Install

Major Overhauls, Unscheduled

Repairs and Inspections,
Condition Monitoring

Configuration Management
Regulatory Compliance

Improved
Aircraft
Reliability

Business Pressures
Aircraft on Ground
How do I minimize the

Cost Containment
Where are my highest

How do I decrease asset

How can I improve

inventory and capital

expenses?

effects of unscheduled
repairs?

maintenance productivity?

turn around time?

Tear-Down
& Inspect

Regulatory Compliance
How do I ensure
compliance to FAA / JAA
regulations?

How do I ensure audit trail

visibility and availability?

Repair /
Replace

Re-Install

Multi-Site Planning
& Scheduling
How do I aggregate/assign
inventory and resources?

How do improve fleet-level

planning?

Planning
Single, linear planning cycle that ignores cost / skills requirements

Maintenance
Requirements

Spares
Management

Cost / Skills
Analysis

Schedule

Operational
Challenges
Isolated Planning
and Execution

Reactive
Maintenance

Execution

Manual

Maintain multiple master configuration versions for similar units

Tail #1
Serial #

Serial #

Serial #

AoG*

Serial #

Serial #

Serial #

Serial #

Serial #

Processes

Isolated View
of Inventory

Tail #1
Serial #
Serial #

AoG*
Maintenance
Requirements

Serial #

Repair /
Replacement

Document
Updates

Serial #
Serial #

Serial #

Serial #

Serial #

Configuration
Updates

*Aircraft on Ground

How
Delivers

Foundation:
Unified Information Architecture
Common data model

Develop
Contracts
Projects
HR
Finance

enables a single source

of truth

Market
Sell
Order

Customers,

Comprehensive suite of

applications designed to
work together

Robust set of integration

Suppliers,

Plan

Products,

Maintain

Procure

services based on open

standards

Modular deployment
by business flow

Service

Make
Fulfill

Single global instance

implementations

Oracle Complex MRO Solution

Configuration
Management

Maintenance
Planning
Create
Visit

Planned
Maintenance

Plan /
Receive

Tear
Down

Visit Work
Package

Update
Config

Unplanned
Maintenance

Inspect

Return to
Service

Repair /
Replace

Rebuild
Reinstall

Maintenance
Execution

Supply Chain
Management

Engineering
Data

Human
Resources

Contracts

Finance /
Costing

Oracle cMRO Application Integration

Oracle Cost
Management

Oracle
WIP

Oracle
Purchasing

Oracle Project
Manufacturing

Oracle
cMRO

Oracle Order
Management

Oracle
Quality

Oracle
Inventory

Oracle
WMS

Oracle
eAM

Oracle ASCP/
Oracle DP

Oracle BOM/ENG

Oracle Complex MRO

Enables you to

Maintain Complex Configurations

Effectively Plan Enterprise-Wide Operations
Optimize Maintenance Execution
Centrally Manage All Engineering Data
for Line Maintenance, Base Maintenance, and
Engine / Component Overhaul

Maintain Configuration Control

Manage Configuration Changes and History
Master Configuration
Allowable Configuration

Unit Configuration
As Installed / As Maintained
References
Allowable
Config.

System

Tail #

Serial #
Component

Primary

Alternate

Serial #

Component

Primary

Serial #

Serial #

Serial #

Serial #

Serial #

Serial #

Serial #

Serial #

Alternate

Allowable Assembly Template

Manage Constraints and Rules
Link to Maintenance Requirements
Support Sub-Master Configurations

Trace Installation / Removal History

Track Unit Specific Information
Update Applicable Configurations
with Single Entry

Maintain Fleet Configuration

Automatically Link Unique Characteristics

Corrosion
Inhibitor

Fleet

Sand
Filter

Ocean
Site 1

Site 2

List All Units in Fleet

Provide Logical

Desert

Grouping or
Hierarchy

Site 3

Manage at the

737-800

757-300

737-700

777-400

737-800

Tail #

Tail #

Tail #

Tail #

Tail #

Unit Level

Link Directly to
Tail #

Fleet Maintenance
Program

Component Tracking

Trace Rotables Throughout Their Life

OEM

Active Unit

Shop

Airframe

TPM

(Jan 88)

(Oct 88)

(Feb 92)

(Dec 96)

(May 01)

A-1FP1

A105

Repair

A125

Retrofit

A-1FP2

B225

Replace

A145

Calibrate

B-1CP1

B255

Modify

B225

Modify

D-1FP4

C135

B255

D-1FP5

C195

C185

Provide visibility to work history of tracked components

Allow purchasing to control capital expenditures
Improve predictive maintenance for engineering changes

Support Regulatory Compliance

Provide Tracking and Traceability of All Asset Data

Complete Configuration History

Maintenance Data

Tail #

- Repair / Check History

Serial #

Serial #

- Problem / Failure Reports

- Reliability Data
- Quality Information

Serial #

Serial #

Serial #

Serial #

Airworthiness Directives /
Service Bulletins

Serial #

Serial #

Serial #

Engineering Change Orders /

Modification Orders

Provide Complete FAA Compliance for Every Configuration

Oracle Complex MRO

Enables you to

Maintain Complex Configurations

Effectively Plan Enterprise-Wide Operations
Optimize Maintenance Execution
Centrally Manage All Engineering Data

Plan at all Horizons

Automatically Flow Requirements to All Plans

Fleet &
Locations

Fleet Maintenance Program

Scope / Coverage

Define frequency and content of

maintenance checks for all aircraft

n
Co

us
o
u
tin

at
d
Up

es

Long Term Plan

Forecast resource requirements;
analyze and assign capacity

Unit Maintenance Plan

Assign due dates to maintenance
requirements for each aircraft

Base
Overhaul

Visit Work Package

Aircraft

Establish tasks to be performed

during next aircraft visit

Days

Planning Time Frame

Years

Fleet Maintenance Program

Define Frequency and Content of Maintenance Checks

Line
Base
Overhaul

Identify maintenance

requirements based on OEM

specifications for each asset type

Define intervals, thresholds and

effectivity for all requirements

Link requirements to associated

documents and routes

Track dependent relationships and flag affected components

Capture changes from Airworthiness Directives (ADs) or
Service Bulletins (SBs)

Create Single, Tailorable Plan for Entire Fleet; Ensure Compliance

Long Term Planning

Forecast Needs Across Entire Organization

Long
Term
Plan

Visit 1
Visit 2
Visit

Resources

Line
Base
Overhaul

Identify tools / equipment

Forecast spares / material requirements
Incorporate needs into inventory planning
Establish manpower needs based on skills
Estimate total man-hours

Analyze capacity to maximize utilization

Analyze scenarios to determine optimal
Capacity /
Location

schedules
Create reservations at assigned locations
Identify excess capacity

Base
Overhaul

Unit Maintenance Plans

Integrate Fleet and Unique Needs for Each Unit

Tail #001

Aircraft
Environment

Tail #002

Condition
Monitoring

Checks

Tail #003

FMP
Requirements

One-Time
Modifications

Tail #004

Aircraft
Usage

Out-of-Phase
Inspections

Log Book
Items
Deferred
Items

List All Open Maintenance Requirements for Each Aircraft

Calculate Due Dates Based on Time Remaining and
Unit
Maintenance
Plan

Forecasted Usage

Automatically Flow Deferrals Back to Unit Maintenance Plan

Material Planning Footprint

Effectively Manage Spares Planning and Allocation

Flight
patterns
Fleet
additions

Complex
MRO
UMP
Planned
Visits

Line
Base
Overhaul

Historical planned requirements

Historical unplanned requirements

Demand
Planning

Future requirements
Future requirements from visit
Exceptions

Global
Order
Promising
Demand
Fulfillment

Recommendations
Transfer
Procure
Service

Advanced
Supply
Chain
Planning

Time-phased
echelon stocking
recommendations

By location
By item

Inventory
Optimization

Customer
service level
Budget
Inventory
holding
min / max

Oracle Complex MRO

Enables you to

Maintain Complex Configurations

Effectively Plan Enterprise-Wide Operations
Optimize Maintenance Execution
Centrally Manage All Engineering Data

Line Maintenance Flow

Flight
Schedule

Create Unit
Schedule (AC
availability for
Maintenance)

Create Transit
Check Visits
through
open API

New Visit or
changed
Schedule

Identify
Maintenance
Opportunities

Update Transit
Check Visits
through
open API

Release Visit to
Production &
Create Work
Orders

Select non
routine for
deferral

Check for MEL/

CDL
Eligibility

Execute
Workorders

Defer non routine

according to MEL
instructions

Close Visits

M & O Procedures
are automatically
added to the visit

Reschedule
deferred non
routine to another
visit

Base Maintenance Flow

Aircraft Utilization
Forecasts

Maintenance
Requirements

Unit Configuration
Actual Aircraft
Utilization

Schedule Visit
- Assign Hangar
Space
- Run Material
Demand
- Level Resources
- Simulation Plans

Calculate Due
dates for
Maintenance
Requirements

Associate
Maintenance
Requirements to
Visits

Production
- Issue/Return
Material
- Defer WorkOrders
Identify Non Routine

Close Visit

Customer
Service
Requests

Release Visit to
Production

Production Planning
- Identify Addl.
Resource Reqs.
- Identify Addl.
Material Reqs.
- Assign Resources

Engine Overhaul Flow

Engine
Reliability

Calculate Due
Dates for
Maintenance
Requirements

Engine
Performance
Monitoring

Associate
Maintenance
Requirements to
Visits

Engine Line
Production Planning

Production Conrol

Module Line
Module Disposition

In House

Vendor

Material
Planning

Create Non
Routine Work
Orders

3rd Part Repair

Station

Material Demand
Planning

Supply Chain
Fullfillment

Engine Build and

Test

Production Execution

Inventory

Marshalling
(Serial Number
Reservation)

Module Build and

Test

Line Maintenance Execution

Transit Technician selects or creates Line Maintenance
Visit
- Views work Orders in context of Line Maintenance Visit
- Creates Non Routine Work Orders
- Requests Deferrals where needed
- Can log in / log out to create resource transactions or
data clerk
- Records time after the work is performed
- Technician can close visit after completing and recording
work

Base Maintenance Execution

User
logs into My Work Orders UI

- Sees only work orders assigned to self or qualified to work on

- User is guided through process by smart defaulting buttons.
(parts change icon is only active if a parts change is required.
QA Icon is only enabled if QA Plan needs to be recorded)
-User performs:
-Parts Change
-Records Quality Data / Sign Off
-Logs Non Routine
- Accesses Relevant Documents
-Adds additional Material Requirements

Overhaul Maintenance Execution

- Mechanic chooses primary and secondary disposition for

removed Part based on the condition and further actions
- A non routine work order will be generated for components
Which require inspection, repair, or scrap
-The off/on log is automatically updated based on the
removal and Installation details

Oracle Complex MRO

Enables you to

Maintain Complex Configurations

Effectively Plan Enterprise-Wide Operations
Optimize Maintenance Execution
Centrally Manage All Engineering Data

Complete Document Repository

Provide Easy Access, Traceability for Compliance

Register all
technical documents

Centralize revision control

Schematics

Provide subscription and

distribution information
Voice / Video

Online
Access

Text / Scanned

Reference maintenance
objects

Link to legacy electronic

publication systems

Route Management

Leverage Common Work Steps to Increase Efficiency

Create
Work / Task
Cards

Define Work
Instructions

Type & Title

Number /

Templates /

Workflow-Driven

Engine & Component

Revision Control
Approvals

Quality Plans

Established Work
Steps
Overhaul Disposition
Actions

Establish
Resource
Needs

Labor Skills
Tools and
Equipment

Spare Parts

Associated Documents

Standardize Best Practices and Streamline Workflow

Capture and Analyze Data at All Levels

Ensure Quality at the Source
Partners
Component
Suppliers

Your Company
OEMs

Operator

Role-Based Access
Collect / aggregate data
Analyze information
Distribute results
Closed loop
Corrective action

Integrated
Enterprise
Repository

3rd Party
Maintenance
Providers

Reusable Templates - Routes

Leverage Template Data to Improve Productivity

Task: Air Filter Change

Operation
2.3.5
Task:
Wheel Inspection
Xxx Xxx Xxx Xxx Xxx Xxx
Operation
1.5.5
Xxx Xxx
Xxx Xxx
XxxAPU Overhaul
Task:
Xxx Xxx Xxx Xxx Xxx Xxx
Operation
Xxx Xxx
Xxx Xxx4.23
Xxx
Operation
2.3.6
Xxx
Xxx
Xxx
Xxx Xxx Xxx
Xxx Xxx Xxx Xxx Xxx Xxx
Xxx Xxx
Xxx Xxx Xxx
Operation
1.5.6
Xxx Xxx
Xxx Xxx Xxx Xxx Xxx Xxx
Operation 4.24
Xxx Xxx
Xxx Xxx Xxx Xxx Xxx Xxx
Xxx Xxx

Create template for single operation

or series of operations

Automatically create templates from

operations in new process

Leverage templates for unrelated

processes with the same operation

Eliminate Need to Re-Enter Information or Perform System Queries

Oracle Complex MRO

Integrated configuration and
component lifecycle tracking
Comprehensive fleet and
unit-based maintenance
planning and scheduling
Complete execution management
for all scheduled, unscheduled,
and overhaul activities
Total route management with
reusable templates and an
integrated document index

Maintain Complex
Configurations
Effectively Plan
Enterprise-Wide
Operations
Optimize Maintenance
Execution

Centrally Manage All

Engineering Data

Oracle Complex MRO

Total Control of Complex Configurations
Effective Enterprise-Wide Planning
Optimized Maintenance Execution
Centralized Engineering Data Management

Summary
You should now be able to do the following:
Discuss key functionality in Oracle cMRO