Scribd
Upload
4K views

Process Maps and Turtle Diagrams

This document outlines the key internal business processes of Kenseisha (M) Sdn. Bhd., including customer satisfaction feedback, internal audits, management reviews, analysis of data, and continual improvement processes to correct and prevent issues. It shows the flow from customer requirements and requests through production planning, manufacturing, storage and delivery, with supporting processes for purchasing, quality assurance, documentation, and employee training.

Uploaded by

kyle1991
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
4K views

Process Maps and Turtle Diagrams

This document outlines the key internal business processes of Kenseisha (M) Sdn. Bhd., including customer satisfaction feedback, internal audits, management reviews, analysis of data, and continual improvement processes to correct and prevent issues. It shows the flow from customer requirements and requests through production planning, manufacturing, storage and delivery, with supporting processes for purchasing, quality assurance, documentation, and employee training.

Uploaded by

kyle1991
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
You are on page 1/ 1

Kenseisha (M) Sdn. Bhd.

8.2.2 Internal audit

MOP’s 8.2.1 Customer Satisfaction/feedback

Business Processes 8.4 Analysis of data

Management IQA 8.5.1 Continual improvement


Review
8.5.2 Corrective & 8.5.3
Preventive actions
Business Pla
nning
Customer Requirements

Customer Satisfaction
COP’s
Realization Process

Output
Input

Business Devel Request For Qu Production Plan


opment Process Design otation ning
& Development

Manufacturing&
Tooling Manage Customer
Storage & Deliv Invoicing
Maint. ment ery Feedback

SOP’s
Support Processes

Employee Document &


Training Purchasing QA/QC
Motivation Data Ctrl.

You might also like