Introduction On Telephone Traffic
Introduction On Telephone Traffic
In PSTN architectures
Networks are handled as:
1. Loss systems where calls that
cannot
be
handled
are
given
equipment busy tone or
2. Queuing systems where calls that
cannot
be handled immediately are
queued.
In call centers
A good example of the use of
teletraffic theory in practice is in the
design and management of a call center.
Traffic Density
the traffic per time unit.
the unit usually employed are the CCS
and the busy hour
usually stated in terms of CCS per hour
(BH CCS.)
express traffic in terms of busy hour
Erlang (BH ERL)
Traffic Rate
the busy hour traffic density per traffic
source (subscriber line, selector, etc.)
Note: there is a difference between
calling rate, which is calls per traffic
source, and traffic rate, which is density
(BH CCS, BH ERL, etc.) per traffic source.
Grade of Service
measure of the probability, that
during a specified period of peak
traffic a call offered to a group of
trunks or circuits will fail on idle
circuit at the first attempt.
Usually applied to the busy hour of
traffic.
A.
Traffic Measurements
Traffic
Quantity
Traffic Intensity
Call Intensity
Traffic Measurements
Traffic
Quantity
It
Traffic
Intensity
Also
Intensity
Used
CallSecond(CS),
CallMinute, Call
Hour(Ch)
Are
Century
Call Second(CCS)
Unit
Busy Hour
Call(EBHC)
1 Erlang
= 60
European unit for traffic
Cminintensity equal to 1/36
of an Erlang
= 36
CCs
= 36
Calling Rate
Holding
Time
Grade
of Service
Blocking Probability
Sample Problem
Calculate
References:
http://www.daenotes.com/electronics/com
munication-system/telephone-traffictrunking-principle#axzz1jQEFovtM
http://wireless.per.nl/reference/chaptr04/erl
ang/erlang.html
http://www.wikipedia.com