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Zara - VM

Zara is a Spanish clothing retailer founded in 1975 by Amancio Ortega that has become renowned for its ability to quickly translate fashion trends into affordable clothing. Zara employs a business model focused on vertical integration that allows it to get designs from concept to stores in just 2 weeks. This rapid response time has helped Zara become the most innovative and devastating retailer in the world. Zara aims to attract customers through well-located stores with inviting displays of frequently changing merchandise and uses the AIDA model to guide customers from attention to interest to desire to action.
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0% found this document useful (0 votes)
2K views15 pages

Zara - VM

Zara is a Spanish clothing retailer founded in 1975 by Amancio Ortega that has become renowned for its ability to quickly translate fashion trends into affordable clothing. Zara employs a business model focused on vertical integration that allows it to get designs from concept to stores in just 2 weeks. This rapid response time has helped Zara become the most innovative and devastating retailer in the world. Zara aims to attract customers through well-located stores with inviting displays of frequently changing merchandise and uses the AIDA model to guide customers from attention to interest to desire to action.
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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ZARA

By:
Nitika Kapoor
INTRODUCTION

• Founder- Amancio Ortega.

• Founded- Spain (1975).

• Parent- Inditex Group, who also owns Pull


and bear, Bershka, Oysho etc.
INTERESTING FACTS
• “ZARA is possibly the most innovative and devastating retailer in
the world”.
- Daniel Piette
Fashion Director
Louis Vuitton

• ZARA has been described as a “Spanish Success Story”.

- CNN
• Only Spanish brand to be featured in the list of ‘ The 100 Top Global
Brands’ in 2005; positioned in the 77th place.
CATEGORY

MEN WOMEN KIDS


MERCHANDISE ASSORTMENT

DENIMS

SHORTS T-SHIRTS

MEN’S,
WOMEN’S
& KIDS’
COATS &
FOOTWEAR
JACKETS

TROUSERS
SHIRTS
DISPLAY AND ATMOSPHERE
• Size- 16,000 sq ft.

• Well utilized space for easy movement and well directed to all categories. Eg. Stock for Sale after new collection.

• Fashion Changes every fortnight .

• Shopping at Zara a worthwhile experience

– Soft music

– Pleasing fragrance

– Well lit

• Neutral coloring
– Grey floor tiles
– Mix of white walls and wooden walls
makes the colorful merchandise appear more attractive, contribute to
the warm style.
A.I.D.A
• ATTENTION
• INTEREST
• DESIRE
• ACTION
ATTENTION
Invites the customer

• Location- easy accessibility


• Window display- good movers/ aged merchandise
INTEREST
Arouses curiosity in mind/ Stimulates

• Shoppers are enveloped by:


– welcoming staff
– well displayed merchandise
– Signage where required
– Medium quality fashionable clothing at affordable prices

Seperate shelves

Free standing racks


DESIRE
Facilitates decision making
• Price

– Apparels : Rs.450- 4,000


– Accessories: Rs. 700- 2,000

• Merchandise Mix

• Feel of the product.


ACTION
Conversion

• Styling matches with the target consumer


psyche

• Conversion of Shoppers into buyers.


REFERENCES
• http://en.wikipedia.org/wiki/Zara_(clothing)
• Mr. Anurag Goyal – Fashion Consultant
• Mr. Abhijeet- Assistant store manager
RECOMMENDATION
• Invest in internet retailing

• Decentralization

• Expanding its local market share


THANX!!

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