ZARA
By:
Nitika Kapoor
INTRODUCTION
• Founder- Amancio Ortega.
• Founded- Spain (1975).
• Parent- Inditex Group, who also owns Pull
and bear, Bershka, Oysho etc.
INTERESTING FACTS
• “ZARA is possibly the most innovative and devastating retailer in
the world”.
- Daniel Piette
Fashion Director
Louis Vuitton
• ZARA has been described as a “Spanish Success Story”.
- CNN
• Only Spanish brand to be featured in the list of ‘ The 100 Top Global
Brands’ in 2005; positioned in the 77th place.
CATEGORY
MEN WOMEN KIDS
MERCHANDISE ASSORTMENT
DENIMS
SHORTS T-SHIRTS
MEN’S,
WOMEN’S
& KIDS’
COATS &
FOOTWEAR
JACKETS
TROUSERS
SHIRTS
DISPLAY AND ATMOSPHERE
• Size- 16,000 sq ft.
• Well utilized space for easy movement and well directed to all categories. Eg. Stock for Sale after new collection.
• Fashion Changes every fortnight .
• Shopping at Zara a worthwhile experience
– Soft music
– Pleasing fragrance
– Well lit
• Neutral coloring
– Grey floor tiles
– Mix of white walls and wooden walls
makes the colorful merchandise appear more attractive, contribute to
the warm style.
A.I.D.A
• ATTENTION
• INTEREST
• DESIRE
• ACTION
ATTENTION
Invites the customer
• Location- easy accessibility
• Window display- good movers/ aged merchandise
INTEREST
Arouses curiosity in mind/ Stimulates
• Shoppers are enveloped by:
– welcoming staff
– well displayed merchandise
– Signage where required
– Medium quality fashionable clothing at affordable prices
Seperate shelves
Free standing racks
DESIRE
Facilitates decision making
• Price
– Apparels : Rs.450- 4,000
– Accessories: Rs. 700- 2,000
• Merchandise Mix
• Feel of the product.
ACTION
Conversion
• Styling matches with the target consumer
psyche
• Conversion of Shoppers into buyers.
REFERENCES
• http://en.wikipedia.org/wiki/Zara_(clothing)
• Mr. Anurag Goyal – Fashion Consultant
• Mr. Abhijeet- Assistant store manager
RECOMMENDATION
• Invest in internet retailing
• Decentralization
• Expanding its local market share
THANX!!