“The conventional definition of management
is getting work done through people, but real
management is developing people through
work.”
SEMINAR
ON
CONCEPTS, TYPES, TECHNIQUES,
VISION, MISSION, PHILOSOPHY &
OBJECTIVES OF NURSING
MANAGEMENT
Submitted To: Submitted By:
Mrs. Mahalakshmi, M.Sc(N) Miss. Tina Ann John
H.O.D, Community Health Nsg II M.Sc (N)
Goutham College of Nursing
Introduction:
Meaning & Definition of Management
:
John Mee (1963)
George (1988)
Meaning & Definition of Nursing
Management
A nurse manager coordinates
and manages a nursing staff. She
ensures the staff under her runs
effectively. The nurse manager is
efficient around the clock,
following all administrative and
clinical procedures and polices
according to a set of medical
guidelines. In a manner of superb
professionalism, the nurse
manger maintains an effective
work environment supportive to
all nurses and staff.
Concepts of Nursing Management
Effective management of all activities.
It is a process.
Effective use of infrastructure & human
resources.
Requires quality leadership
Awareness of risk.
Types of Nursing Management:
Personnel Management
◦ Employment
◦ Retention
◦ Supporting
◦ Developing
Material Management:
Financial Management
Principles of Management:
Principle of Oneness
Principle of Specialism
& whole
Principle of Hierarchy &
regimentation
Principle of Morale
Principle of Bureaucracy
Principle of Self-
Administration
Henry Fayol’s Principle of
Management:
1. 2. Authority,
Division 3. 4. Unity of
Responsibility,
of Work Discipline Command
Accountability
6. 7.
5. Unity of 8.
Coordination Remuneration
Direction Centralization
of Personnel
11. 12. Stability
9. Scalar 10. of Tenure of 13.
Equity
Chain of Order personnel Initiative
Command
14. Esprit de
Corps
Techniques of Management:
Classification: (MJ Clay)
◦ Detection
◦ Evaluation
◦ Improvement
◦ Optimisation
◦ Specification
◦ Control
◦ Communication
◦ Demonstration
Detection:
Attitude Survey
Activity Sampling
Critical Examination
Break- Even Analysis
Evaluation:
Job Evaluation
Work Measurement
Performance Appraisal
Cost Benefit Analysis
Network Analysis
Improvement:
Management by
Objectives (MBO)
Management by
Exception (MBE)
Method Study
Value Analysis
Value Analysis:
Function Component
“ How?” “Why?”
Value Cost
“How Important?” “How much?”
Optimisation:
Linear Programming
Ergonomics
Operational Research
Specification:
Layout Planning
Control:
Cost Control
Credit Control
Inventory Control
Production Control
Budget Control
Communication:
Suggestion Scheme
Information Theory
Management
Information System
Demonstration:
Programmed Learning
Job Instruction
Plan Present
Follow-Up Trial
Mission, Vision,
Philosophy & Objectives
Mission Statement
A mission statement defines the
organization’s purpose & primary objectives.
Mission & Purpose:
Dimensions of Mission Statement:
Key values & beliefs
Distinctive Competence
Desired Competitive position
Competitive Strategy
Compelling goal/vision
Specific Customers served & products or
services offered
Concern on satisfying multiple stakeholders.
According to Vern McGinis, mission should:
◦ Define what the company is
◦ Define what the company aspires to be
◦ Limited to exclude some ventures
◦ Broad enough to allow for creative growth
◦ Distinguish the company from all others
◦ Serve as a framework to evaluate current activities
◦ Stated clearly so that it is understood by all.
Developing a Mission Statement:
Structure of Mission Statement
◦ Explains the overall purpose of the organization
◦ Can develop a vision statement.
◦ Culture specific
◦ Consider the company’s products, services, markets,
values & concern for public image, priorities before
making the statement
◦ Flexibility
◦ Delivery of services
◦ Refining can also be done
◦ Should have sufficient description of the organization.
Mission Statement of Sacred Heart
General Hospital:
To render quality health care through
effective team work.
To train health care professionals to
become competent, humane & ethical
health care providers & educators&
leaders.
To undertake relevant biomedical & health
systems researchers which may serve as
basis for health policies.
To develop a system of referral network &
serve as centre for complex health care
problems.
To attain self- sufficiency in resources.
To be the role model for health care
delivery in the country.
Mission Statement of Columbia
College of Nursing:
Columbia College of
Nursing will provide
outcome-based
healthcare education that
is highly valued by
diverse communities of
students, educators &
employers for its
principles of life-long
learning, professionalism,
academic & clinical
excellence & social
responsibility.
Vision Statement:
Vision statement reflects the ideal image of
the organization in the future.
They create the focal point for strategic
planning & are time bound
with most vision statements projected for a
period of 5-10 yrs.
Gives direction.
Developing a Vision Statement:
Includes vivid description of the organization
Culture-specific
Time-consuming
Description of strategic planning of the
organization.
Vision Statement of Sacred Heart
General Hospital:
The Sacred General Hospital,
globally competitive,
committed to the health of the
people of all caste & creed
through a system of
networking, served by
competent, compassionate &
ethical health professionals
working as a team, shall be the
centre of excellence &
leadership in health care,
training & research that creates
an impact on health care.
Vision Statement of Columbia College
of Nursing
To prepare competent,
compassionate
healthcare
professionals
distinguished by liberal
arts, education,
evidence-based
practice, clinical
reasoning, safe-patient
care & commitment to
social justice.
Value Statement:
Value statements define the organization’s
basic philosophy, principles & ideals. They
also set the ethical tone for the institution. An
organization’s values are evident in the
statements that define the organization & the
processes used to achieve its mission &
vision.
Developing a Value Statement:
It represents the core priorities in the
organization, culture.
It can be culture- specific
Establish four- six core values in which the
organization believes in.
Identify between preferred values & true
values.
Incorporate into the strategic plan for actual
behaviour & preferred behaviour.
Philosophy:
The philosophy defines as an explanation of
the systems of beliefs that determine how a
mission or a purpose is to be achieved.
An organisation’s philosophy states the
beliefs, concepts & principles of an
organization.
Nursing Service Philosophy:
Components of
Nursing Service
Philosophy:
◦ Nursing/ Nursing Practice
◦ Patient/ Client
◦ Nurses
Nursing Education Philosophy
Factors influencing:
◦ Philosophical values & beliefs
◦ Environment
◦ Student & activities
◦ Health needs of society
◦ Culture & background
◦ Advancement in fields
◦ Philosophy of nursing service
administration.
◦ Goals & objectives of health
care delivery system.
◦ Disease pattern, health
awareness, health facilities.
◦ Available resources in terms of
man, money & materials.
Philosophy of Sacred Heart General
Hospital:
Hospital is an organization
of human beings,
representatives of many
professional & occupations.
Quality nursing care &
management of nursing
services
Quality nursing care services
is directly related to the
continuing growth &
development of nursing
personnel and scientific
excellence of modern
medicine.
Philosophy of Columbia College of
Nursing:
Believes in sound
nursing education with
educational principles
Prepare nurses for first
level positions.
Good understanding of
scientific principles.
Skills of communication
Interdependence with
allied professions.
Develop individual
professionalism &
future of the student.
Objectives:
Guidelines:
◦ Must be clearly specified
◦ Must be set by taking into account the various factors
affecting their achievements
◦ Should be consistent with the organizational mission.
◦ Should be rational & realistic rather than idealistic.
◦ Should be achievable
◦ Should start with “to” & followed by an action varb.
◦ Should be consistent over a period of time.
◦ Should be periodically reviewed.
◦ Should have hierarchy.
Organizational Objectives:
◦ Should have social sanction.
◦ May have multiple objectives.
◦ Can be changed.
Nature of objectives:
◦ Have some objectives
◦ May be broad, specifically mentioned.
◦ Clearly defined.
◦ Have hierarchy
◦ Social sanction
◦ Multiple objectives
◦ Can be changed.
Functions of Objectives:
◦ To define an organization
◦ To provide definition & direction for an
organization.
◦ to set standards of performance.
◦ To provide a basis for decentralization.
◦ Integrate organization, group & individual.
Objectives of Columbia College of
Nursing:
To synthesize from liberal arts with nursing science.
To cultivate attitude & skills necessary to think critically
To provide competent, age-appropriate, culturally sensitive care.
To collaborate effectively with health care providers & consumers
To integrate reliable evidence from multiple way of knowing to
inform practice & make clinical judgments.
To use management & leadership skills across the continuum of
care
To engage in ethical reasoning & actions.
To develop an identity of self & nurse
To participate in activities that contribute to lifelong personal &
professional development.
Objectives of Nursing Service in
Hospital
To give highest possible quality of nursing care.
To assist the doctor in the medical care of the
patient
To promote programmes of nursing education, to
provide facilities for development of all categories
of nursing personnel.
To promote & encourage nursing research studies.
To assess quality of nursing service & continuously
build facilities & prepare personnel to improve
upon this quality.
To promote participation in the allied health
organization & supportive community activities
Summary
Conclusion
THANK YOU
When you're a nurse you know that every day you will touch a
life or a life will touch yours. ~Author Unknown