Line managers directly oversee individual employees or teams and are responsible for their performance and well-being. They report to higher-level management and commonly supervise employees without management duties themselves. Line managers typically handle day-to-day operations like allocating work, monitoring performance, and developing staff members, while also reporting on their team to upper management.
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Line Manager
Line managers directly oversee individual employees or teams and are responsible for their performance and well-being. They report to higher-level management and commonly supervise employees without management duties themselves. Line managers typically handle day-to-day operations like allocating work, monitoring performance, and developing staff members, while also reporting on their team to upper management.
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• Who are line managers?
• Line managers have responsibility for directly managing individual employees or
teams. In turn, they report to a higher level of management on the performance and well-being of the employees or teams they manage. • The term ‘front-line manager’ or ‘first-line manager’ normally refers to those who supervise and manage employees who themselves have no supervisory responsibilities. Front-line managers are often promoted from operational roles and might not have any formal management education at the time of their appointment. • Typically the management responsibilities carried out by line managers (particularly front-line managers) might include: • day-to-day people management • managing operational costs • providing technical expertise • allocating work and rotas • monitoring work and checking quality • dealing with customers/clients • measuring operational performance • developing their people. • Definition: • A line manager is a person who directly manages other employees and operations of a business while reporting to a higher ranking manager. The line manager term is often used interchangeably with "direct manager." • Line and staff management has two separate hierarchies: (1) the line hierarchy in which the departments are revenue generators (manufacturing, selling), and their managers are responsible for achieving the organization's main objectives by executing the key functions (such as policy making, target setting, decision making); • (2) the staff hierarchy, in which the departments are revenue consumers, and their managers are responsible for activities that support line functions (such as accounting, maintenance, personnel management).