Leadership

Prepared By : Dr / Bahy Boshra

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 Leaders Are… Born Or Made ?
Leaders Are Born ….
Born With Gift I Am
Leader
Leadership

&

Leaders Are Made ….

Made Of Effort & Hard Work
Experience & Knowledge

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 Ability

May Get You To The Top

Character

Will Keep You There

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 Destination

If You Don’t Know

Where You Are Going

It Will Be

Difficult T0 Know
When You Are There

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Management

Coaching

Leadership

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 Management

Is Getting Things Done Through Others

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 Management Structure

• 1 - Planning

• 2 - Organizing

• 3 - Leading

• 4 - Controlling

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 1 – Planning Structure
• Objectives
• Tactics
• Resources
• Analysis

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 1 – Planning Tips

• Identify mission
• Analyze the situation
• Select right people for planning
• Ensure responsibility of each person
• Write , communicate documented plan
• Watch time frame
• Establish goals , objectives
• Establish strategy , tactics needed to achieve goals
• Evaluate the process
• Celebrate the results with the winners
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 2 - Organizing
• Resources reallocation

• Administration & documentation

• Filing , arrangement

• Optimum fashion to achieve the goals

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 3 - Leading
• Setting Directions

• Influence

• By Example

• Achieve team goals

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 4 - Controlling

• Monitor Performance ( plans – reports – sales )

• Monitor Finance

• Monitor Feed Back

• Monitor Implementation of strategy , system & tactics

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 Management Grid
1-9 County club The best 9-9
People Oriented

Middle 5-5

1-1 Impoverished Authority 9-1

Result Oriented
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 Management

Is The Art Of Getting …

Ordinary People To Do Extraordinary Work

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 Manager Is The Best…..

When He/she Manages Least

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 Effective Manager

Focus Less On Paper Work

&

Focus More On People Work

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Management

Coaching

Leadership

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 Coaching

Is The Process By Which....

One Person ( Coach )

Helps Another Persons ( Team )
To Improve Their ( Performance )
Through Continuous ( Learning ) Process
To ( Achieve) Targets
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 Coaching

Is The Critical Balance Between ...

Doing Things By ( Your ) Self...

And..

Doing Things By ( Them ) selves

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 Coaching

Too Much Commands Or . . .

Too Little Guidance

Render The . . . .

Capability , Initiative & Creativity

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 Coaching Process

• Discover Natural Abilities

• Develop Natural Abilities

• Teaching New Abilities ( Training )

• Check Response Of Coaching

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 Role of Coach
• Concentrate more on people not tasks to .....

improve stability , loyalty , response to change &

create positive atmosphere

• Encourage people to become more skillful & learners to ...

improve performance to ... achieve target

• Concentrate less on power & control to ...

build positive working relationships

• Increase organization awareness to the importance of coaching

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When You Have To Do Change . .

Don’t Do It Suddenly

If you drop frog into boiled water pan . .

The frog will immediately jump out of the pan
But
If you drop it in normal pan . .
then . . gradually increase the heat
The frog will stay in the pan till boiled with water

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 Loyalty

You Can Buy People’s Time ..

Effort ..
Skills

But You Can Never Buy People’s Enthusiasm ..

Devotion ..
Loyalty

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Management

Coaching

Leadership

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 Types Of People

1. Those Who Watch Things Happen

2. Those Who Let Things Happen

3. Those Who Ask What Happened

4. Those Who Make Things Happen

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 Leadership

It Is The Follower . . . Not The Leader

Who

Determine The Success Of The … Leader

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 Leadership

Before You Become A Leader ...

Success Is All About Growing Your Self

But

After You Become A Leader ...

Success Is All About Growing Others

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 Leader & Leadership

Leader
It is the position
With responsibility

Leadership
It is the function
With the exercise of responsibility

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The Position Doesn’t Guarantee

The Performance Or Productivity

To Be A Leader You Have To Have

Followers Not Subordinates

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 Who Is A Leader ?

• Is The One Who Has A Vision ...

• Has ... Ability , Skills & Experience ...

• To Lead A Group Of People ...

• To Realize That Vision

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 Who Is A Leader ?

• Is The One Who Has Goals ...

• Has ... Ability , Skills & Experience ...

• To Lead A Group Of People ...

• To Achieve Those Goals

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 It Is The Art Of….

Seeing Invisible Things

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 Principles Of Leadership

The Most Important 12 Laws Of Leadership

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 Principles Of Leadership
• Vision
• Optimism • Follow up
• Ethics • Courage
• Integrity • Apply concepts
• Team Building • Communication
• Preparation • Accountability
• Charging & Motivation

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 1 - Vision

• You have to have A vision , destination , believes

• Write them down
• Follow those believes , vision
• Communicate those believes , vision with team

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 2 - Optimism

• You have to be optimistic

• You have to have hope all the time
• Nobody follows sadness or disparity

There is no hopeless situation

There is always hopeless people

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 3 - Ethics

• You have to have ethics , rules & principles

• You have to follow those rules
• You have to teach your people to follow them

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 4 - integrity

• It is the Condition of being ...

whole , complete , undivided & mature

Follow your own ethics on yourself 1st

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 5 - Team Building

• Building is totally different than hiring

• Your muscle is your team
• Design , Support & Develop to Achieve

Team with best players

Usually does win

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 6 - Preparation

• You have to be very well prepared & equipped

For every fine detail
• Anticipate everything & prepare for it ... so ....
nothing can surprises you ..... so .....
the fruits are ... self-confidence & stability

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 7 – Follow Up
• Very high % of leadership success depends on F.U
• We all need to be followed up because ....
Follow up is a sort of recognition
• Do it by yourself or some body else will do it on
your behalf
• 2-way process . . .
Your team follow you & you F.U your team
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 8 – Courage
• Courage is not the absence of fear but ...
it is controlling & managing fear
• You have to have courage to do unpopular decision
• Leader takes responsibility for what’s gone wrong
& Generously pass the credit for what’s gone good
• Nobody follows a coward leader

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 9 – Apply Concepts

• Apply & Implement concept of team work

• Apply & Implement concept of building trust
• Apply & Implement concept of transparency
• Apply & Implement concept of credit

As much as you apply

As much as you take
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 10 - Communication

• Not only communication but effective one

• Communicate with every body ..Up , down & laterally
• Communication develop trust
• Communication = frequent contacts

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 11 - Accountability

• your Boss can count on you

• your Team can count on you
• your Company can count on you
• your Family can count on you
• You are accountable all the Time
• You are accountable in any Kind of tasks

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 12 – Charging & Motivation

• Get into everyone’s skin to exudates +Ve energy

• Get inside everyone to discover real potential
• Get the best of everything of everyone
• Recharge all the time
• Motivate all the time
• Acknowledge & Celebrate the success all the time

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 LEADER

The Speed Of The Pack

Is Determined By…

The Speed Of The Leader

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Leadership Is Like..

A Spring

Push it down
it will not go any where

pull it up
it will follow where ever you wish
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 Leadership
It is better to have…

One person working with you

Than to have…

Ten persons working for you

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Criteria Of Leadership

Core Criteria
10
Coat Criteria
20

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 Core Criteria

• Decision making • Correction ability

• Govern yourself • Contact net work
• Emotion control • Available & approachable
• Independent thinking • Forgiveness
• Lead by example • Encouraging & handle failure

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 Core Criteria
1 - Decision making ( Independent)
Learn from others but don’t be made by others

2 - Govern yourself ( Crisis management)

Be calm when things gone wrong

3 - Emotion control (Nothing personal )

Control your anger , love & hate – accept criticism

4 - Independent thinking ( No copy )

Listen to all but make your own – don’t follow the crowd

5 - Lead by example ( Make demo. )

Show the right way but Hdon’t walk along the way
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 Core Criteria
6 - Correction ability
Take corrective measures – secure discipline & order

7 - Contact networking ( Relationship keeping )

Have the right message & the right delivery method

8 - Available (Approachable )
Be there when needed - be open when discussed

9 - Forgiveness ( Nobody is perfect )

Don’t be small mistake catcher or big mistake forgiver

10 - Encouraging ( Handle failure )

Take the positives out of the negatives
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 Coat Criteria

• Leadership • People handling

• Vision • Objection handling
• Trustable • Impressive
• +ve Attitude • Result oriented
• Fair • Ethical oriented
• Risk taker • Patient
• Committed • Diplomatic
• Self confidence • Charging
• Negotiator • Creative
• Problem solving • Sense of hummer
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Ice Berg

Attitude – Appearance – Moves - Language

Principles – Values – Ethics - Believes

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 Fairness

What You Do Dislike In Your Superiors

Do Not Do It With Your Inferiors

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 Fairness

Treat People The Way . .

You Like To Be Treated

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 Styles Of Leadership

1 - Autocrat

2 - Laisser – fair

3 - Democrat

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 1 – Autocrat

• Dominates team members , using unilateralism

to achieve singular objective
• Create passive resistance from team members
• Need continuous pressure , direction from leader
• Not good way to lead ... occasional
Only in situations Needs urgent actions

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 2 - Laissez – faire

• Little control for team members , leaving them to sort out

their roles, manage their work
• Little resistance but also little direction, guidance
• Little pressure , easier for leader
• Not good way to lead
• Only good when leading professional , skilled, self
motivated team

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 3 - Democrat

• Decision made by consulting team members .......

while still maintaining control of the group
• Leave team to decide how the task will be done
• Encourage participation & using delegation wisely
• Motivation comes from team empowerment
• Leader still bears the full responsibility of result
• Is the best type

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 Manager Leader

• Have subordinates • Have followers

• Imitates • Originates
• Maintain • Develop
• Focus on system • Focus on people
• Uses power, control • Exercise leading , gather trust
• Go with traditions • Go with innovations
• Fear of challenge • Seeks challenge

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 Managers & Leaders

Managers
Are People Who Do Things Right

Leaders
Are People Who Do The Right Things

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 Power
“ Being powerful is like being a pretty lady ”

If you have to tell people that you are …

So you are not

It Has To Be Obvious

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 Good Boss

It Is Not What Happens..

When You Are There

But What Happens ..

When You Are Not There

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Important Topics

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1 - Result oriented

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 ‫ أرقام‬. . . . ‫لغة الحوار‬
• Communication language . . . . sales

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 2 - Stepping Up

&

Upgrade The Standard

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 Always Step Up & Hold It . . .

Target

Step 4

Step 3

Step 2

Step 1

Today

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3 - Commitment & Competence

Competence

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11 - Work 4 your own…..?

xxx
xxxx
xxx You

Boss

Company

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