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Stages of Intercultural Sensitivity

The document describes the developmental model of intercultural sensitivity which outlines 6 stages individuals progress through as their intercultural sensitivity develops from denial of cultural differences to integration of multiple cultural perspectives. Each stage is defined and examples are given of things an individual in that stage may say. Guidelines are also provided for having interculturally sensitive communications such as avoiding stereotypes and being respectful of others.

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Rachel Joy Dela Rosa
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245 views16 pages

Stages of Intercultural Sensitivity

The document describes the developmental model of intercultural sensitivity which outlines 6 stages individuals progress through as their intercultural sensitivity develops from denial of cultural differences to integration of multiple cultural perspectives. Each stage is defined and examples are given of things an individual in that stage may say. Guidelines are also provided for having interculturally sensitive communications such as avoiding stereotypes and being respectful of others.

Uploaded by

Rachel Joy Dela Rosa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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Intercultural

Communication 2
The Developmental Model of Intercultural Sensitivity
Stage 1: Denial. The individual does not recognize
cultural differences.
• An individual in the denial stage might be heard
saying:
“All cities are the same; they all have tall buildings, fast
food chains, and coffee shops.”
• Stage 2: Defense. The individual starts to recognize
cultural differences and is intimidated by them,
resulting in either a superior view on own culture or an
unjustified high regard for the new one.
• An individual in the defense stage might be heard
saying:
• “This culture does not view life the way we do; our
culture is certainly better.”
• “Their ways are better than my own; I wish I were one of
them.”
• Stage 3: Minimization. Although individuals see
cultural differences, they bank more on the
universality of ideas rather than on cultural
differences.
• An individual in the minimization stage might be
heard saying:
• “Once we see through the cultural differences, we
really are just the same!”
Stage 4: Acceptance. The individual begins to
appreciate important cultural differences in
behaviors and eventually in values.
• An individual in the acceptance stage might be heard
saying:
“These people and I have different values and
experiences, and I think we can learn from one
another.”
• Stage 5: Adaptation. The individual is very open
to world views when accepting new
perspectives.
• An individual in the adaptation stage might be
heard saying:
“To address our issue, I have to adjust my approach
to consider both my own and my counterpart’s
background.”
Stage 6: Integration. Individuals start to go
beyond their own cultures and see themselves
and their actions based on multifarious cultural
viewpoints.
• An individual in the integration stage might be
heard saying:
• “I can look at things from the perspective of
various cultures.”
Consider these:
• Avoid stereotypes, i.e., generalizations about a
certain group.
• Challenge gender norms; avoid using “he” and
“man” to refer to a general group of people. To
remedy this, you may use plural pronouns or
rewrite a sentence to avoid using pronouns. The
use of his/her is also acceptable.
• Do not talk down on younger people and
the elderly.
• Be sensitive to the religious practices of
others.
• Be polite at all times; do not belittle
people you perceive to be on a lower
social class than you.
Create a dialogue about the picture
assigned (to your group). Be sure to show
intercultural sensitivity in your dialogue.
Be ready to present your output in front.
Slide Title
Product A Product B
Assignment:
1. Answer Exercise II & III on page 22
2. Enumerate and discuss the Different
Types of Speech Context.

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