Training and Development: - Raunika
Training and Development: - Raunika
-Raunika
Training areas
Diversity
English as a second language
Ethics
Communication
Customer service
Conflict resolution
Teamwork
empowerment
EMERGING GLOBAL TRENDS IN T&D
Outward Multigenerational
Slow Learning:
collaboration learning
Getting Personal
Outward collaboration-
In today’s world organizations succeed through
collaboration. This calls for a networked approach.
T&D professionals are facing a challenge of
developing a new generation of leaders to work in a
collaborative manner.
Multigenerational learning-
Development programs are now aimed at a diverse
set of population varying from graduates, middle
managers to executives. By bringing together
participants from all levels and generations,
organizations are able to create more value out of their
programs than ever.
Slow Learning-
Today clients demand critical thinking, review and
evaluation to be part of the solution provided to them
rather than providing a mere fast service. Thus the
training environment created focuses on learning from
situations and engaging in real-time experiences.
Going Mobile-
Mobile has transformed the way companies work,
interact, and collaborate. In line with the growing trend of
mobile workforce and growing usage of smart devices for
information retrieval and learning, L&D Professionals are
considering mobile corporate learning programs in terms
of both training and performance support.
Integrating Technology -
Companies are investing in technology-oriented methods
influenced by the easy and interactive learning environment
available. L&D professionals seek to improve their integration
of a diverse set of learning technologies available
Getting Personal -
Learning programs are now tailored according to individual
preferences and needs rather than following a one -size - fits
-all approach
Online Mentorship Programs
• Corporate learners have experience, knowledge, and skills to share.
Online mentorship programs facilitate this exchange and give
corporate learners more control over the online training process. You
can make this collaboration even more effective by incorporating
training contracts. As a result, corporate learners have the power to
create personalized goals and set milestones.
AI and Chatbot
A chatbot is an artificial intelligence (AI) software that can simulate a
conversation (or a chat) with a user in natural language through
messaging applications, websites, mobile apps or through the
telephone. However, from a technological point of view, a chatbot only
represents the natural evolution of a Question Answering system
leveraging Natural Language Processing (NLP). However It will surely
made a revolution.
Social Learning
Most of the learning in a corporate environment happens on the job
and from peer-to-peer knowledge transfer. Compared to traditional
learning, retention rates are as high as 70% when social learning
strategies are used. Trends like content curation are already making
extensive use of social learning through forums, chat rooms, and peer
collaborations. Companies are increasingly moving away from
structured LMS to learning portals with non-linear learning paths.
LATEST TECHNOLOGIES USED
Expert Systems
Groupware
Imaging
Six Sigma
Gamification
Groupware also includes document sharing and document
management, group calendaring and scheduling, group contact
and task management, threaded discussions, text chat, data
conferencing and audio and videoconferencing
Expert system is a computer system that emulates the decision-
making ability of a human experts Expert systems are designed to
solve complex problems by reasoning through bodies of knowledge,
represented mainly as if–then rules rather than through conventional
procedural code.
Electronic performance support system (EPSS) is any
computer software program or component that improves
user performance. EPSSs can help an organization to reduce the cost
of training staff while increasing productivity and performance.
Interactive voice response (IVR) is a technology that allows a
computer to interact with humans through the use of voice and
DTMF tones input via a keypad. ... IVR systems can be used for
mobile purchases, banking payments and services, retail orders,
utilities, travel information and weather conditions.