GSWS Portal URL:
http://gramawardsachivalayam.ap.gov.i
n/PS1/#!/Login
1.Grama - Ward Sachivalayam
Functionaries
Grama Sachivalayam & Functionaries:
Grama Sachivalayam (Rural)
Panchayat Secretary (PR & RD)
VRO ANM Mahila Energy Digital
(CCLA) (Health) Police Asst Asst
(Home) (Energy) (PR & RD)
Veterinary/ Engg Asst MPEO’s Welfare &
Survey Fisheries (PR & RD) (Agriculture/ Education
Asst (Animal
Horticulture/ Asst
(CCLA) Health Dairy
Sericulture) (SC/TW)
& Fisheries)
Ward Sachivalayam & Functionaries:
Ward Sachivalayam (Urban)
Ward Administration Secretary (MAUD)
Ward Ward Ward Sanitation Ward Welfare
WRO & Development
(CCLA) Health Amenities & Environmental
Secretary Secretary Secretary Secretary
(Health) (MAUD) (MAUD) (SC/ST/BC/
Minority)
Ward Ward
Ward Women & Ward
Planning & Energy
Weaker Sections Education
Registration Secretary
Protection Secretary
Survey (MAUD)
Secretary (Home) (MAUD)
(MAUD)
2. List of Departments & Services
Offered
Departments & Services Offered:
❏ There are two types of services are offered
1. Meeseva
2. Non-Meeseva
❏ There are total 530 services in which 386 are “Non-Meeseva” services and 144
“Meeseva” services. In which 380 Non-Meeseva services and 144 Meeseva services
are integrated in live
List of Departments & Services Offered:
Services
Department Name Total Services Non-Meeseva Meeseva
Agriculture 10 10 0
Animal Husbandry, Dairy Development & Fisheries 14 14 0
AP Brahmin Welfare 4 4 0
BC Welfare 15 15 0
Civil Supplies 9 9 0
Crda 2 0 2
Education 1 1 0
Energy 113 113 0
Forest 1 1 0
Health 13 5 8
Higher Education 5 0 5
Home 15 11 4
HOUSING 5 5 0
Industries & Commerce 19 3 16
Labour 10 0 10
MAUD 39 34 5
Mines And Geology 7 0 7
Minority Welfare 22 16 6
Panchayat Raj & Rural Development 30 28 2
Real Time Governance 1 1 0
Revenue 83 4 79
Skill devlopment 9 9 0
Social Welfare 17 17 0
Transport,R and B 61 61 0
Tribal Welfare 17 17 0
Women, Children, Disabled and Senior Citizens 4 4 0
Youth Advancement, Tourism and Culture 4 4 0
Total 530 386 144
Non Meeseva:
How to verify YSR rythu bharosa payment status:
❏ To check YSR rythu bharosa payment status then click on “Agriculture” , Services will
be displayed. Click on “YSR Rythu Bharosa application link”
Non Meeseva:
How to verify YSR rythu bharosa payment status:
❏ Enter beneficiary name, Beneficiary mobile number and click on “SUBMIT” button.
How to verify YSR rythu bharosa payment status:
❏ Enter farmer Aadhaar number, Captcha and click on “Submit” button. Details will be
displayed.
Meeseva:
How to verify service in Meeseva:
❏ Click on “Reissuance of OBC” button
Meeseva:
How to verify service in Meeseva:
❏ Popu up window will be displayed. After few seconds page redirects to Meeseva portal
Meeseva:
❏ Click on “Revenue Department” button. Services list will be displayed.Click on
“Reissuance Of OBC” button
Meeseva:
❏ Enter OBC Application number and click on “Get Details” button, Details will be
displayed.
3. Logins & UI Features
✓ We have provided individual Login credentials for every Grama/Ward Sachivalayam
employees.
✓ We have categorised them into Panchayat/ Ward Administrative Secretary.
✓ Under PR&RD AND MAUD category we have created Logins for the below Roles.
Grama/ Ward Panchayat Secretary
Sachivalayam PR&RD VRO
Survey Assistant
WRO ANM Assistant
Ward planning & regulation Veterinary/ Fisheries
secretary Assistant
Ward Health Secretary Mahila Police
Grama/ Ward Ward Women and Weaker Energy Assistant
MAUD
Sachivalayam
Section protection secretary Engineer Assistant
Ward Amenities Secretary MPEO Assistant
Ward Energy Secretary Digital Assistant
Ward Sanitation & Welfare & Education
Environment Secretary Assistant
Ward Education Secretary
Ward welfare &
Development Secretary
✓ For example when Panchayat Secretary enter his Login credentials,User ID “10190001-
ANM” Password “ANM@123” and enter “Captcha” and click on “Login” button.
✓ Landing page will be displayed with all the Integrated Departments.
✓ Home page: On launching home page we have provided Search bar where the
authorised person can search “Search Service Name”. Example, Enter characters
as “YSR” in search bar then “YSR” related all services starts with YSR will be shown.
✓ How to view User Manual:
✓ To view User manual right click on any Service name, For example Department name -
Agriculture, Service name: YSR Rythu bharosa payment status
THANK YOU
✓ User manual will be displayed like as shown in the below image. For view remaining pages
click on Scroll button to down.
THANK YOU
✓ Enter any District name to view services:
✓ Energy Department: We have provided search bar below Energy Department when we
enter District name services under energy department will be displayed.
Example: “KRISHNA” Electrical Safety “APSPDCL” services dropdown will be shown
✓ Enter any ULB name to view services:
✓ MAUD Department: We have provided search bar below “MAUD” Department
when we enter particular Municipal Corporation Name, services under MAUD will be
shown as dropdown.
Example: “Vijayawada” available services dropdown will be shown.To view services
click on type of service needed.
✓ How to view Raised Details:
✓ To view registered details click on “Raised” button.
THANK YOU
✓ How to view Raised Details:
✓ When we click on Raised number count registered Details will be displayed like below
image.
4. Printing of Receipts and Certificates
✓ How to Print Receipts:
✓ Click on “Raised” button to get details.
THANK YOU
✓ How to Print Your Receipts:
✓ Raised details will be displayed. To get the print of the receipt click on “Print” button.
✓ How to Print Your Receipts:
✓ To print the receipt for particular application click on the “Print” button.
✓ How to Print Receipt:
✓ To print the receipt on paper click on “Print” button.
✓ How to Print Certificate:
✓ We need to enter the “Applicant Aadhar Number” and click on “Get Details”
button.
✓ How to Print Certificate:
✓ When we click on the Get Details button we get the certificate, then we have to click on
“Print Icon” button to get print of our certificate.
✓ How to Print Certificate:
✓ To print the application click on “Print” button.
5. Report an Issue
✓ How to Report an Issue:
✓ Click on “Report an Issue” button
THANK YOU
✓ How to Report an Issue:
✓ Select Department, HOD, URL Name, Enter Remarks, Upload 3 images and Click on
“SAVE” button , Your issue reported successfully, Once your issue request will be closed
will update the status.
THANK YOU
6. Report an Issue
✓ How to Check application status:
✓ Click on “Check Application Status” button
THANK YOU
✓ How to Check application status:
✓ Enter Your Service Request Number and Click on “SUBMIT” button , Details will be
displayed with status.
THANK YOU
7. Service Requests
✓ How to approve and reject service requests::
✓ To approve or reject service request click on “Received” button.
THANK YOU
✓ How to approve service requests::
✓ To approve service reuest click on tick mark button..
THANK YOU
✓ How to approve service requests::
✓ Enter remarks and click on “SUBMIT” button.Application rejected successfully. Your service
request approved successfully.
THANK YOU
✓ How to reject service requests::
✓ To reject service reuest click on cross mark button..
THANK YOU
✓ How to reject service requests::
✓ Enter remarks and click on “SUBMIT” button.Application rejected successfully.
THANK YOU
7. Spandana Grievances
✓ How to register Grievance in Spandana
✓ After successful login of user landing page will be displayed. To raise grievance click on
“Spandana” button.
✓ How to register Grievance in Spandana:
✓ After clicking on “Spandana” button. Two modules will be displayed as “Register
Grievance” and “Status Check”
✓ To register Grievance click on “Register Grievance”
✓ How to register Grievance in Spandana:
✓ Enter citizen Aadhaar number and click on “GET DETAILS” button. Citizen personal
information will be displayed with below details.
✓ How to register Grievance in Spandana:
✓ To provide grievance address, Select “District”, “Rural/Urban”, “Mandal”,
”Village”.
✓ How to register Grievance in Spandana:
✓ To raise grievance select below options “Grievance by Subject”, “Grievance by Ke
word”, “Grievance by Department”.
✓ For example Select “Grievance by Subject” radio button, “Subject” and “Sub
Subject” options will be displayed.
✓ How to register Grievance in Spandana:
✓ Select “Subject” drop down, Department wise subjects will be displayed. For example
select “CIVIL SUPPLIES -->RATION CARDS”
✓ How to register Grievance in Sapandana:
✓ After selecting “Subject” drop down, Click on “Sub Subjects” drop down list will be
displayed. For example select related Sub subject as “NEW WHITE RATION CARD”
✓ How to register Grievance in Sapandana:
✓ After selecting “Subject”, “Sub Subjects” Enter remarks and click on “SUBMIT”
button.Your grievance registered successfully.
✓ How to check Grievance status in Sapandana:
✓ After clicking on “Spandana” button. Two modules will be displayed as “Register
Grievance” and “Status Check”
✓ To check registered Grievance status click on “Status Check”
✓ How to check Grievance status in Sapandana:
✓ Enter Grievance document number and click on “GET DETAILS” button. Grievance
details and Status will be displayed.
8. Request & Service Delivery
SPLASH/LOGIN SCREEN
❏ Splash screen is displayed for 3-sec
after that “LOGIN” screen will be
displayed.
❏ Enter citizen aadhaar number and
tap on “LOGIN” button.
LANDING SCREEN
Landing screen displayed with below
features
❏ కుటుంబ వివరములు
❏ సేవల అభ్య ర ధన
❏ సేవలు డెలివరీ
❏ ఫిర్యయ దు
❏ To view “కుటుంబ
వివరములు”, Tap on
“కుటుంబ వివరములు”
button.
Alloted Household Details Screen
❏ Allotted families count and completed
count will be displayed
❏ To view family members in existing
family, Then click on “కుటుంబ
సభ్యయ లను చూడడానికి ” button
❏ Select any finger and tap on
“CAPTURE” button.
❏ How to add Family member
into family:
❏ Family member details will be
displayed
❏ To add a new Family Member tap on
“కుటుంబానికి సభ్యయ నిి
జోడుంచడానికి ” button.
❏ Popup will be displayed, Enter citizen
Aadhaar number and tap on “వయ కి ి
వివర్యలను పుందుండ ” button
❏ Citizen details will be “AUTO
POPULATED” and select
Relationship with family and tap on
“Add Person” button.
❏ After successful authentication of
citizen family member added into
family.
❏ “Bio Auth Authentication”
and tap “Capture” button
❏ Select the name of the person who should
be removed from the family and tap on
“కుటుంబుం నుుండ సభ్యయ నిి
తొలగుంచడుం”
❏ After successful authentication of
citizen family member will be remove
from family.
❏ After removed from family member
shown in red color.
❏ After removing or adding person
into family select all family
members and click on “SUBMIT”
button.
❏ Family members list will be
displayed. To confirm tap on
“SUBMIT” button.
LANDING SCREEN
Landing screen displayed with below
features
❏ కుటుంబ వివరములు
❏ సేవల అభ్య ర ధన
❏ సేవలు డెలివరీ
❏ ఫిర్యయ దు
❏ To view “సేవల అభ్య ర ధన”, Tap
on “సేవల అభ్య ర ధన” button.
❏ How to remove Family
member from family:
❏ To remove a existing person from a
family tap on “కుటుంబుం నుుండ
సభ్యయ నిి తొలగుంచడుం ” button.
❏ Volunteer Allotted family members details
will be displayed.
❏ To raise grievance then click on any family
member.
❏ Tap on “Select Family Member”
dropdown,Family members list will be
displayed.
❏ Select Family member, Member details will be
displayed.
❏ You can Register a Grievance
through following modules
Grievance by Department
Grievance by keyword
Grievance by Subject/Sub
Subject
❏ Select grievance type, Fill all
mandatory fields and tap on
“REGISTER GRIEVANCE”
button.
❏ Your Grievance registered
successfully.
LANDING SCREEN
Landing screen displayed with below
features
❏ కుటుంబ వివరములు
❏ సేవల అభ్య ర ధన
❏ సేవలు డెలివరీ
❏ ఫిర్యయ దు
❏ To view “సేవలు డెలివరీ ”, Tap
on “సేవలు డెలివరీ ” button.
❏ To serve Ration then tap
on “RATION” button.
❏ Tap on particular Family
member
❏ Totake authentication of
family member then select
available family member tap
on “కుటుంబ సభ్యయ ల
సమ్మ తిని తీసుకుండ ”
button.
❏ After successful
authentication of Citizen,
Take “Volunteer
Authentication”
❏ To serve pension then tap
on “Pension” button.
❏ Tap on particular Family
member
❏ After successful
authentication of Citizen,
Take “Volunteer
Authentication”
LANDING SCREEN
Landing screen displayed with below
features
❏ కుటుంబ వివరములు
❏ సేవల అభ్య ర ధన
❏ సేవలు డెలివరీ
❏ ఫిర్యయ దు
❏ To view “ఫిర్యయ దు”, Tap on
“ఫిర్యయ దు” button.
❏ Volunteer Allotted family members details
will be displayed.
❏ To raise grievance then click on any family
member.
❏ Tap on “Select Family Member”
dropdown,Family members list will be
displayed.
❏ Select Family member, Member details will be
displayed.
❏ You can Register a Grievance
through following modules
Grievance by Department
Grievance by keyword
Grievance by Subject/Sub
Subject
❏ Select grievance type, Fill all
mandatory fields and tap on
“REGISTER GRIEVANCE”
button.
❏ Your Grievance registered
successfully.
LANDING SCREEN
❏ To know more features click on
slide bar menu
LANDING SCREEN
❏ To know about services click on
“Services” button.
LANDING SCREEN
❏ Click on particular service name,
Then details will be displayed..
LANDING SCREEN
❏ To know about pending tasks
click on “Pending Tasks” button.
LANDING SCREEN
❏ Click on displayed “Pending
Tasks” and complete the task.
THANK YOU
