Tactics for Brand Elements
• A variety of brand elements can be chosen that
inherently enhance brand awareness or facilitate the
CHOOSING BRAND ELEMENTS TO BUILD BRAND EQUITY
Criteria for Choosing
• Memorability
PRODUCT& BRAND MANAGEMENT
What is a brand?
Brands vs. Products
Five Levels
Measuring
MARKETING IMAGINATION & THE PASSIONPOINT
BRAND POSITIONING & VALUES
Brand Positioning
• Is at the heart of the marketing strategy
• “. . .
Philip Kotler
Target Market
• A market is the set of all actual and potential
buyers who have sufficient interest in, income
for, and access to a product.
• .
Determining a frame of reference
• What are the ideal points-of-parity and points-
of-difference brand associations vis-à-vis the
competition?
Brand Identity Planning
Extended
core
Brand As Brand As
Person Symbol
1. Personality 1. Visual
Imagery and
2. Brand-
metaphors
customer
relationship 2. Brand
Hreritage
Criteria for Segmentation
• Identifiability: Can we easily identify the
segment?
• Size: Is there adequate sales potential in the
Responsiveness: How favorably will the
segment respond to a tailored marketing
program?
Sources of Brand Equity
• Brand awareness
– Brand recognition
– Brand recall
• Brand image
– Strong, favorable, and unique brand associations
Brand Positioning Guidelines
• Two key issues in arriving at the optimal
competitive brand positioning are:
– Defining and communicating the competitive frame
of reference
– Choosing and establishing points-of-parity and
points-of-difference
CREATING PASSIONBRANDS
JUST ANOTHER BRAND OR A PASSIONBRAND
Customer-Based Brand Equity
• Differential effect
– Differences in consumer response
• Brand knowledge
– A result of consumers’ knowledge about the brand
• Consumer response to marketing
– Choice of a brand
– Recall of copy points from an ad
– Response to a sales promotion
– Evaluations of a proposed brand extension
From Identity to Reality
Corner No. 1: Ideology
Aspects of Brand
• BRAND IMAGE
– How the brand is now perceived
• BRAND POSITION
– The part of the brand identity and value proposition to be
actively communicated to a target audience
Sub-Dimensions of CBBE Pyramid
LOYALTY
ATTACHMENT
COMMUNITY
ENGAGEMENT
WARMTH
FUN
EXCITEMENT
SECURITY
SOCIAL APPROVAL
SELF-RESPECT
PRIMARY CHARACTERISTICS &
PRICE
CATEGORY IDENTIFICATION
NEEDS SATISFIED
The Kapferer Brand Identity Prism
PICTURE OF SENDER
Physique Personality
EXTERNALISATION INTERNALISATION
Relationship Culture
Reflection Self-Image
PICTURE OF RECIPIENT
4.4. RELATIONSHIPS
RELATIONSHIPS ==
What
Whatabout
aboutyou
youand
andme?
me?
3.3. RESPONSE
RESPONSE ==
What
Whatabout
aboutyou?
you?
2.2. MEANING
MEANING ==
What
Whatare
areyou?
you?
1.1. IDENTITY
IDENTITY ==
Who
Whoare
areyou?
you?