Challenges of Measuring HR
Module 1
Dr. Neera Singh
Transition from Physical to Intellectual
Capital
Tangible Assets Intangible Assets
• Readily Visible • Invisible
• Rigorously Quantified • Difficult to quantify
• Parts of the Balance Sheets • Not tracked through accounting
• Assessment based on assumptions
• Investments produces known returns
• Cannot be bought or imitated
• Can be duplicated
• Appreciates with purposeful use
• Has finite applications • Has multiple application with value reduction
• Best Managed with ‘scarcity mentality’ • Best managed with ‘abundance mentality’
• Best leveraged through control • Best leveraged through alignment
• Can be accumulated and stored • Dynamic ,short self life when not in use
Dr. Neera Singh
1st Challenge
Traditional Accounting System :
The traditional format shows the Human Capital as the expenditure ,
Salaries are depicted as the expenditure .
Assets are : infrastructure etc.
Which creates are problem for the Human Resource
Dr. Neera Singh
HR strategic Architecture (2nd Challenge
This consist of :
Resulting Employee
Behaviors
Broader HR
Systems
Sum of HR
Functions
Dr. Neera Singh
HR Functions :
This is a challenge as we find few
HR Professionals with strategic competiveness . Out of 300 large firms
a research was done the average level of technical proficiency was 35%
Higher than the average level of strategic HRM proficiency
Dr. Neera Singh
HR Systems (3rd Challenge )
• Developing the linked HR Systems for HPWS ( High
Performance Work System )
Dr. Neera Singh
Strategic Employee Behavior
Developing the strategic focus that can bring a change in employee
Behaviour .
Quality Consciousness in Employee in case of Six Sigma Implementation
Dr. Neera Singh
Alignment of HR ( 4th Challenge )
• Aligning Performance Measurement with
Strategy Implementation
Dr. Neera Singh