UEH55**
Training Manual
Table of Contents
Table of Contents
1. Product Introduction (Overview, Specifications)
2. Key Features & Operation
3. Front/Rear View (Component locations & Connections)
4. Repair Preparations
5. Layout
6. Wiring Diagram
7. Circuit Description (& testing)
8. Factory Mode
9. Troubleshooting (additional)
10. Parts & Disassembly (& Reassembly)
1. Product Introduction: Overview
UEH55**
- 1080P Panel , 60Hz refresh rate
- Back Lit LEDs with added Dim Controls
- New X14 Quad Core Processor
- Smart Hub
- Clear Motion Control, Built In Wi-Fi
Items Specification
Model Name UE32H5570SSXZG
Size (W*D*H) with Stand 721.4 x 465.1 x 163.4 (mm)
Weight with Stand 5.38 (kg)
Panel Resolution 1920*1080
A/V 1AV
S-Video X
1 component
DVD
480i/p,720p,1080i/p
PC No DSUB
HDMI 2 HDMI
Tuner DVB-T/C/S2
Sound Output 6 ohm, 10W
General PIP O
Sound option DTS Studio Sound
DNIe O
Headphone X
Response time 8ms
Brightness 300
C/R 5000:1
Anynet+(hdmi cec) O
View Angle(H/V) 178/178
Power Supply AC 110~120V,60Hz
Power Consumption TBD
DTV Video System DVBT/DVBC/DVBS
DTV Sound System MS10
Product Introduction: TV Model Code Structure
14 Digits
U E 3 2 H 5 5 7 0 S S X Z G
Product Size Year Optional Manuf. Buyer
Type (Inch) Code Series feature Type Code
Product Type 1st and 2nd Code
Slim LED TV UN**H****
UHD LED TV UN85S9AFXZA
OLED TV KN**H**** ★ Exception
PDP TV PN**H****
1. UN85S9AFXZA (11 Digit)
PDP TV PN**H****
Ultra HD S9 Series - Timeless Gallery concept with built-in frame.
Year Code
A = year 2008, B = 2009,
C = 2010, D = 2011,
E= 2012, F= 2 013/14 H = 2014
G,H,J,K,L,M, N,P,Q,R,S,T,V,W,Y,
Z = 2029 (except I,O)
Product Introduction: TV Serial No. Structure
15 Digits
Z 6 N B 3 C A E 2 0 0 0 0 2 D
Product Factory : Year Month Consecutive
Model Code 3 : TV C Mexico Number
(i.e. H : Mon Production Line
UN46F8000)
Production Year (8th digit of Serial No.)
2006 2006
Year 2003 2004 2005 2007 2008 2009 2010 2011 2012 2013 2014
Jan Feb-Dec
Symbol W X Y A L P Q S Z B C D E
Production Month (9th digit of Serial No.)
Month Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec.
Symbol 1 2 3 4 5 6 7 8 9 A B C
Serial No. on Menu: Support → Contact Samsung
2. Key Features
UEH55**
Key Features
Five Panel Smart Hub – Golden Bridge
New Contact Samsung Info.
More Information on Contact Samsung.
Wired & Wireless MAC Address, Software & Submicom Versions and Smart Hub Info.
Picture Test Error Chart: 2014 LED
New Customer Picture Test Error Chart for 2014 LED Models including new 3D Picture Test
More Test Pattern to check T-Con. defect
Main Board Pre-T-Con. Post T-Con.
Test Result Problem
Check
Signal
Good
Pass Good
Pass Good
Pass Source and
other
inputs.
Main Board
Fail
Bad Pass
Good Good
Pass or LVDS
Cable
T-Con.
Bad
Fail Bad
Fail Good
Pass
Board
T-Con or
Bad
Fail Bad
Fail Bad
Fail
Panel
3. Front/Rear View
UEH55**
Front/Rear View
Front/Rear View & Connections
Side Inlay Rear Inlay
Front Controls
4.Repair Preparations
UEH55**
Disassembly – Repair Preparation
1. Lay TV Face Down On Protective Table 2. Remove Stand
and remove 4 stand screws
3. Remove Rear Cover screws 4. Remove Rear Cover
Repair Preparation
- Lay the TV Face Down On Protective Table
- TV cannot be re-attached to the stand for servicing
5. Layout
UEH55**
UN48H6400
Main board
SMPS Board
Power Cable
LVDS Cable
Jog Shuttle / IR
WIFI
Speaker(R) Speaker(L)
T-CON
6.Wiring Diagram
UEH55**
Inside of UH6M
Wiring Diagram
7. Circuit Description & Testing
UEH55**
Circuit Description & Testing
Jog Function Control
SAMSUNG
Jog Function Control
Jog Shuttle 3.
1. & 2.
P CMD Signal DC Voltage
1 IR Gnd No connection
2 LED 1.8V ( in STBY)
3 Left Key 2 3.3V to 1.6V DC
STBY LED
3 Right Key 2 3.3V to 2.5V DC
3 Up Key 2 3.3V to 0.0V DC
3 Down Key 2 3.3V to 0.8V DC
Testing
4 Press Key 1 3.3V to 0.0V DC 1. Check Jog Shuttle STBY Voltages (All at 3.3V
5 SDA 3.3V except LED)
6 SCL 3.3V
2. Check Jog Shuttle 5 SW Operation (Key1 &
7 VCC 3.3V
Key2) for each command change.
8 GND
9 IR IR 3.3V to 2.5V DC 3. Check LED Indicator for STBY operation.
With Commands (Check 1.8V Supply from Main Board)
Circuit Description & Testing
SMPS Board
SAMSUNG
SMPS Power On Sequence
To Panel LEDS
CN802
To Main Board
CN803
Testing
1. A13V to Main Board
2. Power OFF/ON
.2Vdc (off) 3.3Vdc (on)
3. BLU_ON/OFF:
0V (off) 5Vdc (on)
NOTE: A13V now for Standby & Operation (no longer A5V & no “B” voltages)
SMPS: Backlight
P-Dim Control
from Main Board
CN803 Drive
To Panel
LEDS
Testing
Panel is divided into 3 sets of
Back Lit LED sections
P_DIM1
1. Measure CN803 P_DIM1
P_DIM2 thru P_DIM3 Control Sig.
(.2VDC at min BL to 3VDC at
max BL)
P_DIM3
2. Measure LED Supply at
P-Dim CNL802 1+ thru 3+ (110VDC
P-Dim Control Measure P-Dim on each approx.)
4V P-P (Effective DCVolts) 3. Measure CNL802 1- thru 3-
LED Panel Drive (70VDC at min BL to
70VDC Measure LED Drive to 50VDC at max BL)
50VDC negative (-) pins.
(Effective DCVolts)
SMPS: Backlight (UN48H6400)
C9107 Testing
D9101C
(DIM1 Supply) 1. Remove CN803 (Main Board
to SMPS), all Backlight LEDs
C9207 turn ON.
D9201C
(DIM2 Supply) 2. Carefully Measure the voltage
at D9101C anode side of Diode
for Dim1 Supply. (approx
C9207 110VDC, higher for larger
panels)
D9301C
(DIM3 Supply) 3. Measure voltages at D9201C
for Dim2 supply, D9301C for
Dim3 supply
If a Voltage is high (approx
150VDC) a string of Panel
LEDs is likely open.
P_DIM1 If a voltage is low remove the LED
panel connector and retest. If
voltage stays low the SMPS is
P_DIM2 likely defective. If Voltage goes
high a string of Panel LEDs is
P_DIM3 likely shorted.
MAIN
SAMSUNG
Main board
Main board LAYOUT
Main board: Pin Map
1.
CN1401_FHD 2. CN201(to Power board)
1 NC 27 EVEN_TX0- 1 A13V_PW 11 A13V_PW
2 GND 28 GND 2 A13V_PW 12 OVD_LEVEL
3 FRC_SDA 29 ODD_TX4+
3 GND 13 A13V_PW
4 FRC_PWM1 30 ODD_TX4-
5 FRC_SCL 31 ODD_TX3+ 4 GND 14 OVD_ON_OFF
6 FRC_PWM3 32 ODD_TX3- 5 A13V_PW 15 GND
7 FRC_PWM2 33 GND 6 GND 16 FRC_PWM1
8 TCON_SDA 34 ODD_TXCLK+ 7 A13V_PW 17 FRC_PWM2
9 PANEL_I2C_EN 35 ODD_TXCLK-
8 SW_POWER_OUT 18 FRC_PWM3
10 BT_SYNC 36 GND
11 UPDATE_CHK 37 ODD_TX2+
9 A13V_PW
12 TCON_SCL 38 ODD_TX2- 10 SW_INVERTER
13 GND 39 ODD_TX1+
14 EVEN_TX4+ 40 ODD_TX1- 3. CN1201(to Function/IR)
15 EVEN_TX4- 41 ODD_TX0+ 1 IR 14 A5V
16 EVEN_TX3+ 42 ODD_TX0-
2 GND 15 LED_STB
17 EVEN_TX3- 43 GND
3 GND 16 BT_WAKE
18 GND 44 GND
19 EVEN_TXCLK- 45 GND 4 FRAME_SYNC_IN 17 GND
20 EVEN_TXCLK+ 46 FRC_PWM4 5 A3.3V 18 POWER_DET
21 GND 47 PANEL_13V_PW 6 BT_SYNC 19 NC
22 EVEN_TX2+ 48 PANEL_13V_PW 7 MSCL 20 BT_RESET
23 EVEN_TX2- 49 PANEL_13V_PW
8 GND 21 GND
24 EVEN_TX1+ 50 PANEL_13V_PW
25 EVEN_TX1- 51 PANEL_13V_PW 9 MSDA 22 WIFI_DP
26 EVEN_TX0+ 10 USB_BT_DP 23 WIFI_DM
11 KEY_INPUT1 24 B5V_DC_PW
12 USB_BT_DM 25 WIFI_WOL
13 KEY_INPUT2 26 WIFI_RESET
Main board: Pin Map
4. CN302(to Speaker) 7. CN602(to HDMI1)
1 R+ 3 L+ 1 HDMI2_RX2+ 10 HDMI2_RXCLK+
2 R- 4 L- 2 GND 11 GND
3 HDMI2_RX2- 12 HDMI2_RXCLK-
5. CN502(to Component&AV)
4 HDMI2_RX1+ 13 CEC
1 GND 9 TEST_PR
2 COMP2_Y_CVBS 10 GND 5 GND 14 ARC2_SIGLE
COMP2_AV2_SL_I 6 HDMI2_RX1- 15 HDMI2_SCL_DDC
3 INDENT_VIEDO2 11
N 7 HDMI2_RX0+ 16 HDMI2_SDA_DDC
4 GND 12 TEST_SL 8 GND 17 GND
5 COMP2_PB 13 GND
9 HDMI2_RX0- 18 HDMI2_5V
COMP2_AV2_SR_I
6 INDENT_COMP2 14 N 19 HDMI2_HOT_PLUG
7 GND 15 TEST_SR
8 COMP2_PR 8. CN603(to HDMI2)
1 HDMI3_RX2+ 10 HDMI3_RXCLK+
6. CN601(to HDMI3) 2 GND 11 GND
1 HDMI1_RX2+ 10 HDMI1_RXCLK+ 3 HDMI3_RX2- 12 HDMI3_RXCLK-
4 HDMI3_RX1+ 13 CEC
2 GND 11 GND
5 GND 14 NC
3 HDMI1_RX2- 12 HDMI1_RXCLK-
6 HDMI3_RX1- 15 HDMI3_SCL_DDC
4 HDMI1_RX1+ 13 CEC
7 HDMI3_RX0+ 16 HDMI3_SDA_DDC
5 GND 14 NC
8 GND 17 GND
6 HDMI1_RX1- 15 HDMI1_SCL_DDC
9 HDMI3_RX0- 18 HDMI3_5V
7 HDMI1_RX0+ 16 HDMI1_SDA_DDC
19 HDMI3_HOT_PLUG
8 GND 17 GND
9 HDMI1_RX0- 18 HDMI1_5V
19 HDMI1_HOT_PLUG
Main board: Pin Map
9. CN1501(USB1) 14. CN1401_FHD
1 B5V_USB1_PW 3 USB1_DP 1 PCM_DATA<3> 33 GND
2 USB1_DM 4 GND 2 PCM_DATA<4> 34 PCM_CD1
3 PCM_DATA<5> 35 TSO_DATA<3>
4 PCM_DATA<6> 36 TSO_DATA<4>
10. CN1502(USB2)
1 B5V_USB2_PW 3 USB2_DP 5 PCM_DATA<7> 37 TSO_DATA<5>
2 USB2_DM 4 GND 6 PCM_CE1 38 TSO_DATA<6>
7 A<10> 39 TSO_DATA<7>
8 PCM_OE 40 VCC_CI_5V
11. OP301(to Optical Jack)
9 A<11> 41
1 SPDIF_OUT 3 GND
10 A<9> 42 PCM_IORD
2 B5V_DC_PW
11 A<8> 43 PCM_IOWR
12 A<13> 44 CH_TSI_START
12. CN1402_LAN 13 A<14> 45 CH_TSI_DATA<0>
1 LAN_TXD+ 5 B2.5V 14 PCM_WE 46 CH_TSI_DATA<1>
2 B2.5V 6 LAN_RXD- 15 PCM_IRQA 47 CH_TSI_DATA<2>
3 LAN_TXD- 7 NC
16 CI_5V 48 CH_TSI_DATA<3>
4 LAN_RXD+ 8 GND
17 CH_TSI_VALID 49 VCC_CI_5V
18 CH_TSI_CLK 50 CH_TSI_DATA<4>
19 A<12> 51 CH_TSI_DATA<5>
20 A<7> 52 CH_TSI_DATA<6>
21 A<6> 53 CH_TSI_DATA<7>
15. CN501(SCART)
22 A<5> 54 CH_TSI_DATA<8>
1 SC_SR_OUT 11 SC_G 23 A<4> 55 PCM_RESET
2 SC_SR_IN 12 24 A<3> 56 PCM_WAIT
3 SC_SL_OUT 13 GND 25 A<2> 57
4 GND 14 GND 26 A<1> 58 PCM_REG
5 GND 15 SC_R
27 A<0> 59 TSO_VALID
6 SC_SL_IN 16 SC_FB
28 PCM_DATA<0> 60 TSO_START
7 SC_B 17 GND
29 PCM_DATA<1> 61 TSO_DATA<0>
8 IDENT_SC 18 GND
30 PCM_DATA<2> 62 TSO_DATA<1>
9 GND 19 SC_CVBS_OUT 31 VCC_CI_5V 63 TSO_DATA<2>
32 GND 64 GND
10 20 SC_CVBS_IN
21 GND
Explanation of Main board
Troubleshooting: MAIN / T-CON / PANEL
ENTER: Factory mode -> SVC Info -> Test Pattern
Pattern Sel
1.
Main Board Tcon Board (FRC+Tcon)
SoC TCON Test
LVDS
4. Pattern
X14H
X12 FRC Tcon
CHECK TEST PATTERNS FRC Pre Test
1. Verify “Pattern Sel” 2. Pattern
2. Verify “FRC Pre Test
Pattern”
3. Verify FRC Post Test FRC Post Test
Pattern” 3. Pattern
4. Verify “SoC TCON Test
Pattern”
Troubleshooting
Common Used Test Patterns
Pattern Sel
CHESS 8Color Bar White
256GRAY WB1 3D
FRC Pre Test Pattern FRC Post Test Pattern
Moving Down White Color Bar 3D
T-CON
SAMSUNG
TCON (UN46F6400) Three New Status LEDs
3.
2.
Testing
1. Check 3 LED Indicators for
4. 4. operation (All On when OK)
2. Measure 12V-13V T-Con Supply
at both sides of Fuse ref to
ground. (If it’s missing on both
sides check LVDS/Main Board
feed; If Missing just on one side,
4. 4. check fuse/T-Con Board)
3. Check LVDS Connector
4. Check Panel Connectors
Troubleshooting:
1. & 2.
Start Up Screens:
(from Main Board)
(No Melody)
3.
IMPORTANT TEST
Mute 147 Mute
(Main Board) 1. Power TV ON
2. Verify initial Start Up
Screens (Main Board)
with Power On
4. 3. Press Mute 147 Mute to
view Test Pattern from
Mute 369 Mute Main Board
(T-CON Board) 4. Press Mute 369 Mute to
view Test Pattern from
T-CON.
Troubleshooting: T-CON Test Jig
The T-CON Test Jig is available for most LED/LCD models since ‘2010,
32” screens or larger, to Activate TV Power and provide Test Patterns
to the T-CON without a Main Board.
8. Factory Mode
UEH55**
Troubleshooting: Factory Mode
Micom SW Version
Sub Micom SW Ver.
BT SW Ver.
E-Manual SW Ver.
TESTING
1. Verify SW Versions
2. Verify Wired MAC
Addresses SUCCESS
3. Verify Wireless MAC
Address “SUCCESS”
4. Verify DRM Crt, NF, etc
Enter Factory Mode Status is “O”
Factory Remote
Wired MAC (Status)
1. Power TV ON Wireless MAC (Wi-Fi Module)
2. Info/Factory
DRM Crt, CIP, NF, etc (Status)
Standard IR Remote
3. Power TV Off
4. Mute/182/Power
(Limited Factory Mode Operation)
Troubleshooting: Option Bytes
Type 32R6AF0V 40A6AF0V 48A6AF0V 50R6AF0V
2. Local set
SW Model
EU_GER
5500
BOM Model 5570
Tuner S_TC/S_T2C
Ch table NONE
Country -
1. Front Color U-S-C-55
3.
Setting Option Bytes
1. Enter Factory Mode with Service Remote (required
to change all settings) and select Option screen.
2. Check Option Byte Table settings located on GSPN
(Fast Tracks or Tips) for latest exact model
information. (Do not use the Service Manual)
3. Select each item needed to change (Type, Local 4.
Set, SW Model, BOM Model, Tuner, etc.)
4. Additional items are located in MRT Option such as
Front Color, LVDS Format, Region, etc), if
necessary to change.
Troubleshooting : SVC Info
ENTER: Factory mode -> SVC -> SVC Info
SVC Info
SVC Info (Special Notes)
Missing when Main Board
is replaced.
Pass/Fail : Should Pass
Main Micom SW Version
Panel Hours
Currently Paired Items
Pass/Fail : Should Pass
Increases count with
each detected failure or
error including Smart
Hub. A high count may
be OK.
1. ENTER: Factory mode -> SVC Info -> Self Diagnosis
TESTING
1. Select each item to
test as in this an
example “Loop
Back”
2. Push enter. A sub
screen may appear
as shown.
3. Select and enter
each sub item for a
current status test.
2. 4. Verify current
Status
3.
4.
1. Check Important WD
Count (hardware
failures), AR Count
(Apps & software
failures), Wi-Fi, BT,
HDMI, Camera
2. EDID: Use for HDMI
issues by removing all
HDMI connectors,
Turning EDID OFF to
ON, then selecting
EDID write .
3. Verify EDID Write
Success status.
9. Troubleshooting (Additional)
UEH55**
On Screen Failures
Noise or lines in Screen
Losing Data Info
Incorrect Color Vertical Lines
Just Backlight
all over the screen No Picture present in all
modes
T-CON Board PANEL
LVDS Cable/
Use Factory Mode test patterns to Use Factory Mode test patterns to Connection
Verify T-CON & not LVDS or Main verify Panel & not T-CON or LVDS
No Display Blocking Errors
Sections of screen are darker
MAIN Board Source
BACKLIGHT Verify with other sources,
Picture Test & Patterns.
48
Damaged Panels
Panels do not crack on their own
49
Contact Samsung
2014 Support Menu
SAMSUNG
Troubleshooting:
ENTER: Menu -> Support -> Contact Samsung
Important Contact Samsung Info
1. Model Code & Software Version
2. Wired Mac Address (Hex Code 0 thru 9 &
A thru F) if missing or incorrect defective
Main Board.
3. Wireless MAC Address: Verifies Wi-Fi
Module is OK.
4. Bluetooth Address: Verifies Bluetooth
Module (NOT Apply for H5500)
5. Smart Hub Info: Verify Apps Version &
Unique ID for correct operation.
Picture Test
2014 LED TVs
Self Diagnosis Menu
SAMSUNG
Troubleshooting: MAIN / T-CON / PANEL
With Self Diagnosis Picture Test
ENTER: Menu -> Support -> Self Diagnosis -> Picture Test
1. 2.
Picture Test
1. Enter Picture Test
2. Verify Test 1 Photo 3.
which is from Main
Board, if it’s OK
suspect source, cable,
or input.
3. Verify Test 2 Test
Pattern from T-Con
(FRC). If it’s OK -
Main Board or LVDS
problem.
4. Verify Test 3 from T- 4.
(Sample when Test 1 & Test 2 Fails
Con. If it’s OK and
Test 2 failed, than T- & Test 3 Passes. Problem is T-Con
Con Board problem. Board.)
Picture Test Error Chart: 2014 LED
New Customer Picture Test Error Chart for 2014 LED Models
More Test Pattern to check T-Con. defect
Main Board Pre-T-Con. Post T-Con.
Test Result Problem
Check
Signal
Good
Pass Good
Pass Good
Pass Source and
other
inputs.
Main Board
Fail
Bad Pass
Good Good
Pass or LVDS
Cable
T-Con.
Bad
Fail Bad
Fail Good
Pass
Board
T-Con or
Bad
Fail Bad
Fail Bad
Fail
Panel
Circuit Description & Testing
Wi-Fi Module
SAMSUNG
2014 Network: Troubleshooting
. . Wired MAC Address
. Wireless MAC Address
Wi-Fi
Signal
500mv P-P
Wi-Fi Module
P 1 2 3 4 5 6
STBY 0 0 0 0 .8 0
Power ON 0 . . 5.3 3.3 3.3
04VdcW 04Vdc Vdc Vdc Vdc
i-Fi Wi-Fi
Sig Sig
Check Wired MAC Address and Wireless MAC
Address at “Contact Samsung”
.
Check Wired MAC and Wireless MAC at
Factory Mode Menu. (Success/Failure)
- If Wired MAC errors exist the Main Board is
defective.
- If Wireless MAC errors exist:
. Wired Check Wi-Fi Module Connector Voltages. If OK
. Wireless replace Module.
10. Parts & Disassembly (&
Reassembly)
UNH6400
Parts & Disassembly
(& Reassembly)
Disassembly
1. Lay TV Face Down On Protective Table 2. Remove Stand
and remove 4 stand screws
3. Remove Rear Cover screws 4. Remove Rear Cover
Disassembly (2)
5. After removing rear cover 6. Remove screws of
Main PCB & IP board.
7. Remove Function Assy and cable.
Disassembly (3)
8. Remove Speakers(L/R) 9. Completed disassembly.
Exploded View & Part List
Location
Code No. Description Specification Q'ty
No.
1 BN96-30570C ASSY CHASSIS TOP P 1
2 BN95-01395A ASSY DECORATION SMT PC+ABS G/F 15% 1
3 BN96-31665A ASSY COVER P-REAR MPPE V1 1
4 BN96-30586A ASSY STAND P-BASE PC+ABS G/F 20% 1
5 BN96-30589A ASSY GUIDE P-STAND PC G/F 20% 1
6 BN96-30902C ASSY BOARD P-FUNCTION ASSY 1
7 BN44-00697A SMPS 1
8 BN96-30336A ASSY SPEAKER P 1
9 BN61-10546A HOLDER-SIDE,AV HIPS,HB HLK 1
10 BN95-01325B PANEL 1
11 BN94-07226Q ASSY PCB MAIN 1
Dimension of H5500 Models
32H5500
