Chapter -3
Cleaning Principles and Procedures
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OBJECTIVES.
At the end of this session students will be able to
State the definition of cleaning.
Explain general principles of cleaning.
Describe different types of cleaning.
Identify different methods of cleaning with advantage and
disadvantage of each.
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Definition Of Cleaning
Cleaning may be defined as removal of
dust, dirt, foreign matter, tarnish and stains
from various surfaces with aid of cleaning agents and
equipments.
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Dust :Dust is found floating in the air and on all surfaces that
are exposed to the environment.It contains ash, hair, dead skin
cells,pollen,sand dry earth etc.
Dirt: Dust when comes in contact with either water,grease
results in dirt.
Grit :-Grit is heavier particles of sand pebbles.
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Stain :-Stain is a discolouration of any surface caused
by chemicals,food stuffs,dyes etc
Tarnish:-Tranish is a discolouration of metals when
they come in contact with water, air,food stuffs.It
results in chemical reaction between metal and
environment.
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Why do we need cleaning…………..
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Cleaning Is Carried Out For Following Purposes:
1. Hygiene
2. Aesthetic Appeal
3. Maintenance
4. Safety
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General Principles of Cleaning
Remove all the surface soil and obstructions before
cleaning.
Follow the least obstructive and disturbing method of
cleaning.
Restore all the surfaces as soon as possible after the
cleaning .
The simplest method should be tried first ,using the
mildest cleaning agent.
Be aware of possible safety hazard
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General Principles of Cleaning
Remove dust and dirt without transferring them to
other surface/areas.
The cleaner should start cleaning from the farthest end
of an area working towards exit.
After the cleaning process is over all the equipments
should be washed as applicable ,dried and stored
properly.
Cleaning should done from top to bottom.
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Types of Cleaning Definition Areas of Work
Covered
Initial Work carried out after All area of floor, wall
area has been opened or surface, furniture,
redecorated or fixture, fillings etc.
refurnished.
Routine Cleaning that is carried All the surfaces of the
- Daily out on a regular basis, guest room public area
- Nightly depending on the toilet, cloakroom.
- Weekly method used.
Periodic Usually work is carried •Carpets and soft
out on a monthly, furnishings, Carpet,
quarterly annual basis Shampooing.
when establishment is •Washing of walls
either closed.lean • polishing of floor.
periods. •A.C duct cleaned.
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Methods of Organizing Cleaning
Conventional cleaning. Work is done in a
given area in a sequence and when it is
completed the worker moves on to the next
area.
Advantages Disadvantages
Improved satisfaction/ Room or areas are out of
Security. action for a longer period
of time.
More job satisfaction
Standard of work may be May be expensive as it
higher. takes longer time.
Method of organization May be too rigid .
may be better. 11
Block Method
The work is organized in such a way that a particular
job is done in one area and then the workers carries out
the same job in the next area before moving on to a
different job. Advantages Disadvantages
Less equipments are Security weaken.
required.
More disturbances.
Cheaper to operate.
Fits well with an organized Maybe more expensive in
scheme. terms of area, cant be left
for longer time.
Staff becomes perfect at the
job they do. Maybe monotonous for
staff.
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Team Cleaning
Team cleaning is done by two or more people in a
given area. They either work together either on the
same area, or carry out different task in and area before
moving on to the next area.
Advantages Disadvantages
• Equipments may be shared. •Share equipments who's responsible
for its care.
• When heavy work is carried out • Standard are not maintained.
members of a team can help each
other. • If used for training of staff , bad
habits could be easily picked up by
• Can be used to train staff on the job the members of staff.
by putting them with an experienced
person of the team. • Some work may be forgotten by
member who may assume other
might have done.
• Staff may not work well together, 13
talking, gossiping and fighting.
Design Features That Simplify
Cleaning
Smooth Textures.
Straight neat lines of medium colors.
Furniture on Castor Wheels
With Carpets, the shorter the carpet pile, the easier the
cleaning.
Upholstery should have minimum decorative features such as
buttons, ruffles.
Solid wood should have laminates wherever possible.
Wood polishes that are stain resistant and long lasting.
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Questions
15
Quick review
What is cleaning?
Name two surface which get tarnished?
Difference between dust and dirt?
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Home assignment.
Name various areas present in a hotel which
come under daily ,weekly and annual
cleaning ?
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