AN E-GOVERNANCE INITIATIVE, GYANDOOT
PRESENTED BY- ANURAG KUMAR
ABHUYDAYA PRATAP
CHANDAN KUMAR
INTRODUCTION
Gyandoot is an Intranet based G2C service delivery portal commissioned
in Dhar district of MP in January 2000.
Gyandoot aims to create a cost-effective, replicable, economically self-
reliant and financially viable model for taking the benefits of ICT to the
rural masses.
Gyandoot is managed by a society called ‘Gyandoot Samiti’ registered
under MP Societies Registration Act. The District Collector is President of
the Samiti.
The CEO of Zilla Panchayat (an officer of IAS) assists the president as
Secretary and the various departmental heads as members of the Samiti.
ZillaPanchayat, Civil supplies, Regional transport office, etc. and can be
accessed from any Gyandoot kiosk (soochanalay) by any citizen on
payment of a nominal transaction fee.
OBJECTIVES and GOALS
To ensure equal access to emerging technologies for marginalized segments of the
society.
To create a cost-effective, replicable, economically self-reliant and financially
viable model for taking the benefits of IT to the rural masses.
To implement a new grass-roots entrepreneurial model with the participation of
groups of non-traditional entrepreneurs.
To provide self-employment through entrepreneurship to local rural youth.
To improve the quality, speed and sensitivity of the state delivery apparatus
towards the needs of local citizen-customers.
To impact IT on the government-citizen interfaces as the thrust area, so that the
benefits of the knowledge economy directly reach the marginalized have-nots and
know-nots.
To search for the potential of rural markets in the digital domain.
To analyze the processes and modalities involved in the socio-cultural
environment while taking technology to the deprived communities
WORKING
The Gram Panchayat or Janpad Panchayat has
provided the physical space, invested in hardware and
other infrastructure, which is then operated by a trained
person, called the soochak.
A local entrepreneur who has applied and got
registered as a soochanalaya owner, and made all the
investments (may have taken a loan from the
government). Such Soochaks are expected to pay
Rs.5000 to Gyandoot Samiti every year. This is known
as the Entrepreneurial model.
SERVICES OFFERED
The site has planning following services to offer in addition to the hope that it has generated
by networking, the first district in the state of Madhya Pradesh :
1. Commodity/ Mandi Marketing Information System.
2. Income Certificate.
3. Domicile Certificate (mool niwasi ).
4. Caste Certificate.
5. Landholder's passbook of land rights and loans (Bhoo adhikar evam rin pustika).
6. Rural Hindi e-mail.
7. Public Grievance Redressal (Shikayat Nivaran)
8. Forms of Various Government Schemes.
9. Below Poverty Line Family List.
10. Employment news.
11. Rural matrimonial (Vivah Sambandh).
12. Rural Market (Gaon ka Bazaar).
13. Rural News Paper (Gram Samachar).
14. Advisory module (Salahkar)
15. E-education.
16. General Provident Fund
EXPANSION OF THE PROJECT:
Some fundamental guidelines were framed for future
expansion.
Centers to be opened only in the villages where local
telephone exchange is near and fair connectivity,
New centers to be created through private investment.
New services and facilities to be introduced in phased
manner.
PROBLEMS/WEAKNESS
1. Unresolved Grievances
2. Update of mandi prices not timely
3. Lack of English language skills
4. Neglect of service delivery due to hyped publicity
5. Delay in service delivery
6. Perceived backlash from officials
7. Inefficiencies in service delivery
8. New requirement of travel to Janpad Panchayat
9. Soochanalay is too far.
SUCCESS
GYANDOOT has fully succeeded in generating
awareness.
Youth are excited about the new employment
opportunities arising out of ICT.
Government officials feel that Gyandoot has improved
their accountability
The revenue generated from the Gyandoot services is
grossly inadequate to breakeven.
AWARDS
Gyandoot was also awarded CSI-TCS National IT
award for the best IT usage, instituted by the Computer
Society of India for the year 2000.
STOCKHOLM CHALLENGE AWARD 2000
Sir Ratan Tata Trust Healthy Child Competition
granted finance for children education.
SUGGESTIONS
Khasra copies service
Enhancement of transparency
Separate section for women
Practices in agriculture in draught prone areas
More publicity through film (mobile van) Awareness
campaigns in schools
To make it internet based.
BIBLIOGRAPHY
www.google.com
Encyclopedia
www.egovernance.gov
IIM Project report
Thank you….
