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Emotional Intelligence: Dr. Praveen Srivastava

This document discusses emotional intelligence (EI) and its importance. It begins by asking the reader if they think IQ matters more than EQ. It then lists and defines various emotions. The document defines EI as knowing one's own and others' emotions and using this awareness to manage emotions for long-term happiness. Later sections note that EI is not formally taught in schools and discuss what true success entails. The document contrasts high and low EI characteristics and notes that EI can be measured and developed at any age through upgrading emotional skills.

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68 views33 pages

Emotional Intelligence: Dr. Praveen Srivastava

This document discusses emotional intelligence (EI) and its importance. It begins by asking the reader if they think IQ matters more than EQ. It then lists and defines various emotions. The document defines EI as knowing one's own and others' emotions and using this awareness to manage emotions for long-term happiness. Later sections note that EI is not formally taught in schools and discuss what true success entails. The document contrasts high and low EI characteristics and notes that EI can be measured and developed at any age through upgrading emotional skills.

Uploaded by

Samaycalling
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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EMOTIONAL INTELLIGENCE

Dr. Praveen Srivastava


ARE YOU EMOTIONALLY
INTELLIGENT?
OR
YOU STILL THINK (not feel)
THAT IQ MATTERS MORE THAN
EQ
EMOTIONS

Happiness, Fear,
Anger, Affection,
Shame, Disgust,
Surprise, Lust,
Sadness, Elation,
Love, Frustration,
Anxiety, Failure,
Achievement etc.
What is EI?

Emotional intelligence is simply defined as:


• knowing what feels good, what feels bad, and how to
get from bad to good.
• Knowing your emotions and knowing emotion of
others.
• It refers to emotional management skills which
provide competency to balance emotions and reason
so as to maximize long term happiness.
It is the capacity for recognizing our own feelings and
those of others, for motivating ourselves, and for
managing emotions well in ourselves and in our
relationships. Emotional intelligence describes
abilities distinct from, but complementary to,
academic intelligence.” Daniel Goleman (1998)
Are we giving EI education in schools
/colleges?
NO
 Our educational system stresses on IQ and not on EQ.
History, Hindi, English, Geography, Physics, anthropology,
Botany, Computers, Medicine, Engineering etc.

 But; We are not TAUGHT how to handle frustration,


anxieties, stress, failure, depression, burnout, inferiority
complexes, ego problems
We are not told to learn how to manage emotions i.e.;
interaction, coordination, Adjustment, communication

We are expected to learn all these from our parents, peer group
of other role models

At the later stages of our lives we are told to master emotional
competencies to be successful.
WHAT IS “SUCCESS”?

Is it your IQ?
Exams passed, competitions cleared, percentage of marks
in schools and colleges,academic qualifications etc

Earning fat salary, top positions in workplace, being rich


and wealthy, powerful,dominating, being influential etc
OR SUCCESS IS SOMETHING ELSE?

The word "success" is a relative term


 Living a healthy and happy married life may be an indicator of
success for some.
 Reaching a top position in career may be an indicator of
success for others
 For some having a satisfying job life or personal satisfaction
may be an indicator of success
GETS YOU GETS YOU
HIRED FIRED/PROMOTED

THE PROFESSIONAL SUCCESS


experts say

Psychologists, Psychiatrists, Management consultants and


Medical Doctors have been proving that there are personal
characteristics called emotional intelligence which are
responsible for the ways how we behave, how we feel, how
we relate to others, how well we do at our jobs, and how
healthy we are.  
Contd…..

Emotional Intelligence tendencies can result in being


uncomfortable with other people, not being happy with
your job, not succeeding at your job, and even being
physically and psychologically unhealthy - with stress-
related problems, or not having satisfactory interpersonal
relations 
Ask yourself following questions

DO YOU GENERALLY FEEL………


(not think)

 You feel you can do better, but do not know how

 You feel that your boss does not understand you

 You feel that subordinates don’t seem to be follow you

 You feel performance has dropped in the recent past


You generally feel a little out of place in the world

You feel you have not achieved all you expected you
would

You feel that pressures seem to be ever present and


growing

You feel you may have fared better only if………


You are experiencing interpersonal problems

You tend to blame OTHERS for your current status.


The
The
HEAD
HEART

IQ EQ

THE PERSONALITY
High EI Characteristics

• A time to wait and a time to watch,


• A time to be aggressive and a time to be passive,
• A time to be together and a time to be alone,
• A time to fight and a time to love,
• A time to work and a time to play,
• A time to cry and a time to laugh,
• A time to confront and a time to withdraw,
• A time to speak and a time to be silent,
• A time to be patient and a time to decide.
Low EI Characteristics

“If only I had a different job … …”


“If only I had finished graduation … …”
“If only I had been handsome/beautiful …”
“If only my spouse had stopped drinking …”
“If only I had been born rich and famous…”
“If only I had good contacts…”
“If only I had better friends …”
“If only I had married someone else …”
TWO VIEW POINTS ABOUT EI

Traditionalists High performers


say that emotions say that emotions

•Distract us •Motivate us
•Increase our vulnerability •Increase our confidence
•Cloud our judgment •Speed our analysis
•Inhibit free flow of data •Build trust
•Must be controlled •Provide vital feedback
•Must be managed
EMOTIONAL SKILLS MANAGERS SHOULD
LEARN

• EMOTIONAL COMPETENCY
• EMOTIONAL MATURITY
• EMOTIONAL SENSITIVITY
EMOTIONAL COMPETENCY

• Tackling Emotional Upsets


• High Self-esteem
• Handling Egoism
• Handling Inferiority Complex
EMOTIONAL MATURITY

• Self-Awareness
• Developing Others
• Delaying Gratification
• Adaptability and Flexibility
EMOTIONAL SENSITIVITY

• Understanding Threshold of Emotional Arousal


• Empathy
• Improving Inter-personal Relations
• Communicability of Emotions
SOME MYTHS/FACTS ABOUT EI

 Being low on EI does not mean a weak, submissive or


defensive personality.

 Being high on EI does not not mean being extra nice,


polite or sugar coating your language

 The females are NOT superior to males in


expressing/experiences emotions as most of us tend to
believe incorrectly. In fact, the research shows that
males are equally emotional when compared to females.
Myths…..

 There is no direct evidence to prove that EQ is dependent upon


heredity.

 However, the environment does seem to influence the EQ.

 Advocating EQ does not mean that we are promoting low


scorers or average IQ people.
Myths…..

Having average EQ is not bad or undesirable

 Having high EQ is always welcome.

 We are not negating the IQ. In fact a combination


of high EQ and high IQ would be a most ideal
personality. It would be a win - win situation.
Can EI Be Measured?

YES
Though some critics may argue that emotional traits can
not be measured accurately the psychologists have
shown that EI can be measured by using standardized
scientific tools.
CAN EI BE DEVELOPED?

YES.
EQ can be developed by upgrading emotional skills.
The popular thinking that EQ is entirely inherited is
incorrect. Emotional Intelligence is not fixed at birth.
There is no emotional intelligence genes as such that we
know of today. It is something one has learned.
Can EI be developed at any stage/age of
personal or professional life?

YES
emotional skills can be upgraded at any stage of life.
In fact, age and maturity are positively correlated with
the EI.
Same is not true about IQ which is more or less
static.
Practical Ways To Increase Your Emotional
Intelligence

• Appreciating others for the effort done in the projects, regardless of the
extend of the success.
• Have daily greetings to your fellow colleagues, and mean what you say.
• Think positively empowering thoughts and be solution-oriented to
maintain your mental health.
• Harness the quick learning from every task for future improvements.
• Reflect on your own behavior and the outcome of your action.
• Work on mending the differences with others instead of harboring
animosity.
• Give yourself a reason to arrive at work with enthusiastic energy each
day.
Contd…

• Know Your World


• Know Yourself
• Free Yourself
• Be Yourself
• Create Yourself
Applying EI makes you feel comfortable within your own
skin and with people around you.  You can also understand
what makes you incompatible with certain people or jobs
and learn ways to deal with the emotional difficulties ease.  
You can also understand the specific feelings that cause
you stress and learn ways to become more at peace. 
• “There is nothing you can do angry that you can’t do
better when not angry.”
• “Anyone can be angry—that is easy. But to be angry
with the right person, to the right degree, at the right
time, for the right purpose, and in the right way — that
is not easy.”
THANKS

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