True Wireless Series

Walkthrough and FAQs

Contents

 Description
 Overview
 Buttons and Indicators
 Basic Walkthrough
 Charging
 Pairing
 Basic Functions
 Specifications
 FAQs
Airdopes 201
Description
 The pristine the journey of your life is here to begin, as you ride through
the highest waves of Nirvana on your boAt Airdopes 201. Just connect to
the magic with Bluetooth V5.0 connectivity that runs for up to 3 hours of
charge at a time.
 The immersive audio is built to help you experience the unreal, as you get
to witness the sound. The lightweight design is made to make you look set
to take on a hurricane with its minimalistic design. Keep the earbuds in
the 470mAh charging case as you carry your style along with your music
that allows for a total of almost 12 hours of play-time.
 The minimalistic earbud design with earhooks also multi-function
button that readies you up to head into the eye of the storm. Activate
voice assist with just a touch and play the game your way with
the boAt Airdopes 201, its’ effin dope!
Overview
 Immersive Sound: Access pure audio Nirvana with audio drivers made to help you slip into the sound
as you steer this boAt to the shores of Nirvana, just plug in and begin your journey 
 Wireless Bluetooth Experience V5.0 – Tap into the wireless front with optimum Bluetooth that
allows for high ranges of movement as you groove to the effing dope beat, get into the zone 
 Up to 3 Hours of Audio Bliss – Tune in and let the beat run until the job is done, it’s not only about
fun. Sometimes you need to lock in and get serious with no distractions, take it the next 
 470mAh Charging/Carry Case – The premium charging case allows for easy maneuverability  as you
ride the highest waves of nirvana on your boAt with a total 9 hours of play-time 
 Integrated Controls with Voice Assist – Utilize absolute close control that allows you to witness the
sound and experience the unreal with the integrated controls of the Airdopes 201 
 Sleek & Portable Lightweight Design – Makes you preened and prepared for any scene as you
become the trendsetter to be, impressions can last a lifetime, make a good one with
the Airdopes  201 
 Supports Mono & Stereo Calling – Take a trip to the land of comfort, with mono and stereo hands-
free communication for an ergonomic secure fit experience while on the go, get moving  
 IPX 4 Sweat and Water Resistant – Hit up any location you want with the security of IPX 4 sweat and
water resistance made to help you power through the storms, it’s time to energize your senses 
Buttons and Indicators
Basic walkthrough
 Power On 
 There are two ways to switch the ear buds on: 
 If the earbuds are taken out of the charging case and the charging case has
battery, then the earbud’s will automatically switch on.  
 To switch the earbud’s on manually, press and hold the multifunction button
for 3 seconds until the LED light begins to flash blue. (LED light will flash blue
for 2 seconds) 

 Power Off 
 There are two ways to switch the earbud’s off: 
 You can simply place them earbud’s back into the charging case  
 Or you can press and hold the multifunction button for 5 seconds until the Red
Led light flashes before the earbud’s switch off. (LED light will flash red for 4
seconds) 
Pairing
 Mono Earbud Use 
 Please note that only the left earbud works in mono use. Take the left earbud out of the charging case;
use either of the two options (mentioned above) to switch it on. 
 The left earbud will automatically enter pairing mode (Red and Blue LED light flash alternatively)  
 Turn on Bluetooth on your phone/media device and search for “boAt Airdopes 201” from the list of
available options  
  Enter the password “0000” if asked for, and connect the earbud’s to your device. You can charge the
right earbud while using th left in mono mode.  
 Note: The earbud will remember this device and the next time when connecting it, remove the
Right earbud as well to enter stereo mode.  

 Stereo Earbud Use 
 Switch the earbuds on; a blue light will flash to confirm that they have been switched on.
Both earbud’s will pair with one another automatically.            
 The earbuds will automatically enter pairing mode when switched on (Red and Blue LED light flash
alternatively)                                                                                         
 After the pairing is successful, the left earbud will automatically enter pairing mode  
 Turn on Bluetooth on your phone/media device and search for “boAt Airdopes 201” from the list of
available options. 
 Enter the password “0000” if asked for, and connect the earbuds to your device. The earbuds will
remember the device if it was the last one it was connected too before being switched off. 
Charging
 Charge the Earbuds
 Put the earbuds into the charging case in their correct orientation.  
 A red light on the earbuds will indicate they are still being charged. 
 The light on the earbuds will go off once the Airdopes 201 are fully charged.   
 When both two earbuds are fully charged, the carrying case will switch off to save
power.  

 Charge the Case 

 Warning ： please do not charge the carrying case with “9V” or “12V” output.
Otherwise, it may cause damage to the case. 
 To charge the case, plug in the USB cable and connect it to any USB port.   
 The 4 lights aligned vertically in the center of the charging case indicate the
charge/battery status. 
 4 lights are illuminated for 60 seconds once the case has been completely charged 
 The earbuds can be charged a total of 4 times if the case is at full battery  
Basic Functions
 Voice Assistant- Press the multifunction button for 2 seconds to activate
voice assist.
 Answer/Hang up phone call- Tap the multifunction button once to answer
any incoming call and once again to hang up once done talking.
 Rejecting phone calls – Press and hold the Multifunction button for a second
to reject an incoming call.
 Play/Pause – Tap the multifunction button to play/pause music at your
convenience.
 Next Track - When playing music, double click the right earbuds
multifunction button to play the next track
 Previous Track - When playing music, triple click the right earbuds
multifunction button to play the previous track
 Volume up / Volume down – The volume cannot be changed from
the earbud’s, the volume will have to be adjusted via the connected
device. 
Specifications
FAQ

Q. Device not connecting via Bluetooth
• Check to see if the device is in pairing mode, after powering it on, only the left earbud will
flash red and blue for mono mode, if connecting in stereo mode then the right earbud will
also flash blue for every 2 seconds.
• Check if the device is in the range of Bluetooth (usually 10m) and if there are any obstructions
in between.
• Check to see if the device being connected to supports Bluetooth connections
• Check if it is a passcode issue and if so enter 0000
• Check to see if the device being connected to does not have any software issues – Check to
forget the device on Bluetooth, update the mobile software

 Q. Charging case is not charging

• Check to see if the wire connected to the case is not broken, use other wires and also ensure that
the charger being used is not of 9v or 12v as that will damage the case, the 4 lights at the bottom
of the case indicate the charge status and when they are all illuminated, that means the case is
fully charged.

 Q. Earbuds are not charging

• Check to see if the earpods have been put inside the case in the right orientation, A red light on the earbud’s will
indicate they are still being charged. This light will go off once the earbud’s have been completely charged.
 Q. Device not entering stereo mode/ stuck in mono
• Check when both the earbuds are taken out of the charging case, a blue led will
flash then they will pair to each other automatically with the left earbud flashing
red and blue and the right one flashing blue every two seconds indicating that they
are in stereo mode, Once L and R connect, only the L earbud’s LED light will flash
blue once every 5 seconds.
• Check whether you have peeled off the plastic film. If not, the Earbuds will not
touch with the charging case charging point to activate the True Wireless Earbuds.
• Place the earbuds in the charging case and then try using them again. Check if it
connects automatically.
• Check and see if hard resetting the device works as follows
 Firstly, Make sure that the earphones are charging in the case  Take
the earbuds out of the case and then power them off. Press and hold the
multifunction button for 5 seconds to clear phone/media device record. Both L
and R’s LED light will flash white and orange. Then place the earbuds back
into the case Remove the earbuds once again and power on. The earbuds will
go into pairing mode. Once both earbuds have been paired successfully the R
side will flash white & orange and the L piece will flash white once every 6
seconds. 
 Q. The sound is distorted/low volume/low bass/low quality
• Check if connected device does not have any equalizer settings applied.
• Check if the problem still occurs if the device is moved closer and all obstacles in
the middle are removed.
• Check if the distortion or quality lowers at all volumes or only at high volumes.
• Check to Check different media players and different devices and if the distortion
happens on all devices or only on specific ones.
• Check if the problem occurs at all levels of charging or only at low charging levels.

 Q. The device does not turn on

• Check to see if the device has been properly charged first, A red light on the
earbud’s will indicate they are still being charged. This light will go off once the
earbud’s have been completely charged.
• Check if the voltage of the charger is correct for the charging case and if the lights
on the bottom are glowing to indicate the charge level.
• Check by switching on the earbud’ on manually, press and hold the capacitive
touch control for 5 seconds, the LED light will flash blue for 2 seconds.
• Check if the device was not subject to any mishandling, broken wires or exposed to
 Q. The in-built controls of the device are not working
• Check if the controls do not work while connected to another device
• Check if the media player being used supports such controls and if they controls do
not function on call or other media players
• Check if the controls have been physically damaged or exposed to any hazards

 Q. Occasional disconnects/ The right earpod keeps disconnecting

• Check if restarting the device resolves the issue.
• Check if the same problem happens for different devices and media players.
• Check if there are any obstructions between the earpods and the device and clear
them, move the device at a closer range to the earpod and see if it still affects it.

 Q. If there are other exceptions in use

• Check if restarting the device resolves the issue.
• Place the earbud’s in the charging case and then try using them again.
• Try factory-resetting the device.
 Q. The sound output is muffled
• Check if dust has accumulated inside the earbuds or if there is any obstruction.
• Check if ear wax has accumulated inside the earbuds.
• Check if there is no damage to the tips of the earbuds and see if changing them helps.
• Check if sweat or water has gone inside the earbuds.

 Q. Voice is muffled during calls/ Microphone has muffled input

• Check if restarting the device resolves the issue.
• Check if dust or ear wax as accumulated near or inside the microphone port, there is no
blockage on the microphone.
• Check if swear or water has gone inside the microphone.
• Check if there are any obstructions between the earpods and the device and clear them,
move the device at a closer range to the earpod and see if it still affects it.

 Q. Earbud not charging while inside the case even when the case is charged.
• Check if the charging pins of the case are clear and there is no obstruction.
• Check if the charging pin of the earbuds are clear and there is no obstruction.
• Check if the orientation of the earbuds inside the case is correct and they have been properly
Airdopes 402
Description
 The pristine the journey of your life is here to begin, as you ride through
the highest waves of Nirvana on your boAt Airdopes 401. Just connect to
the magic with Bluetooth V5.0 connectivity that runs for up to 4 hours of
charge at a time.
 The HD audio is built to help you experience the unreal, as you get to
witness the sound. The lightweight design is made to make you look set to
take on a hurricane with its minimalistic design. Keep the earbuds in the
450mAh charging case as you carry your style along with your music that
allows for a total of almost 12 hours of play-time.
 The diminutive & detailed earbud design also capacitive
touch control that readies you up to head into the eye of the storm.
Activate voice assist with just a touch and play the game your way with
the boAt Airdopes 401, its’ time to energize your senses. 
Overview
 True Wireless Bluetooth V5.0 – Made for a constant state of connectivity to that fine sound,
made to ensure that no zone gets disturbed when you’re rocking with the boAt Airdopes 401 
 Up to 4 Hours of Audio Bliss Per Charge – Makes sure that you switch the scene up by just
plugging in the earbuds, as you make motions towards the shores of Nirvana on your
boAt Airdopes 401 
 Portable 450mAh Charge/Carry Case (x3) – Make sure to never leave home with the snazzy
pocket friendly 450mAh charging case, here to level up your game as you kick your favorite tunes  
 Easy Access Controls: Make your play-lists attune to your mood and handle short notice calls with
the capacitive touch control to create the perfect musical zone, slip into the magic 
 Activate: Voice Assistant – With just a tap of the multi-function button, all the blockades towards
Nirvana get lifted, ride the waves with the peace and serenity of hands-free communication  
 Diminutive & Detailed Earbud Design – With premium Audio Drivers made to create the perfect
audio experience with an ergonomic finish ensuring that your style runs on a high, so get into the
groove  
 HD Immersive Audio – Lose yourself in the magic with immersive audio that sets up your day for a
fantastic ending, when you get inspired and energize your senses with the boAt Airdopes 401 
 IPX 4 Water and Sweat Resistant – Step to the streets with such ease in the scene that even
heavy breeze that leads to rain cant ruin your parade with the adaptability of the Airdopes 401 
Buttons and Indicators
Basic walkthrough
 Power On 
 There are two ways to switch the ear buds on: 
Ifthe earbuds are taken out of the charging case and the charging case has battery, then
the earbud’s will automatically switch on.  
To switch the earbuds on manually, press and hold the CTC for 3 seconds, the LED light will flash
blue.  

 Power Off 
 There are two ways to switch the earbud’s off: 
You can simply place them earbud’s back into the charging case  
Or you can press and hold the CTC for 5 seconds until the Red LED light flashes, meaning that the
earphones will turn off.  

 Factory Reset the Device: 

 Take both earbuds out of the Charging case, this will power on your earbuds.Now Manually Power Off
the earbuds by pressing the ctc on both for 5 seconds(RED Lights). DO NOT PUT EARBUDS IN CASE.
 Now again, manually power on both the earbuds but don’t release fingers. Continue this long press for
10 seconds. At 10 Seconds, Red/Blue LED flashes, You need to wait for both theRed LED lights to flash
to successfully perform “Factory Reset”.
 Place back both the earbuds into charging case.
 Congratulations! Your factory reset has been successfully completed.
Pairing
 Mono Earbud Use 
 Please note that only the left earbud works in mono use. Take the left earbud out of the
charging case; use either of the two options (mentioned above) to switch it on. The LED light will
flash red and blue alternatively as the earbud’s automatically enter pairing mode.  
 Turn on Bluetooth on your phone/media device and search for “boAt Airdopes 401” from the list
of available options  
 Enter the password “0000” if asked for, and connect the earbud’s to your device 

 Stereo Earbud Use 
 Switch the earphones on; a blue light will flash to confirm that they have been switched on.
Both earbud’s will pair with one another automatically.
 After the pairing is successful, the left earphone will automatically enter pairing mode (Red
and Blue LED light flash alternatively).
 Turn on Bluetooth on your phone/media device and search for “boAt Airdopes 401” from the
list of available options.
 Enter the password “0000” if asked for, and connect the earbuds to your device.
 Note: Since the left earbud is the master earbud, you can first connect it to your Bluetooth
device before switching on the right one. The right one will automatically connect to the
left earbud and the Bluetooth
device.                                                                                            
Charging
 Charge the Earbuds 
 Put the boAt Airdopes 401 back into the charging case in their correct
orientation.   
 A red light on the earbud’s will indicate they are still being charged. This light
will go off once the earbud’s have been completely charged.  
 When both two earbud’s are fully charged, the carrying case will switch off to
save power.  

 Charge the Case 

 Warning ： please do not charge the carrying case with “9V” or “12V”
output. Otherwise, it may cause damage to the case. 
 To charge the case, plug in the USB cable and connect it to any USB port.   
 The 4 lights aligned vertically in the center of the charging case indicate the
charge/battery status.
 If all 4 lights are illuminated, then the case is completely charged. 
Basic Functions
 Voice Assistant – Long Press the capacitive touch control button for 2
seconds to activate voice assistant. 
 Answer/Hang up phone call - Tap the capacitive touch control once on
either earbud to answer any incoming call and once again to hang up once
done talking. 
 Rejecting phone calls – Long Press the capacitive touch control for 2
seconds to reject an incoming call. 
 Play/Pause – Tap the capacitive touch control on either earbud’s to
play/pause music at your convenience. The LED earbud’s will flash blue once
every 5 seconds when music is paused.  
 Volume up / Volume down – The volume cannot be changed from
the earbud’s, the volume will have to be adjusted via the connected device. 
 Previous Track - When playing music, double click the L earbud’s capacitive
touch control to go to the previous track  
 Next Track - When playing music, double click the R earbud’s capacitive
touch control to skip to the next track 
Specifications
Speaker Type TWS
Bluetooth version   5.0  

IPX Rating 4

Sensitivity   -42db±2  

Speakers spc   32Ω  

Low battery noted   3.3V  

Earphone battery capacity   45mAH  

Charging box battery capacity   450mAH  

Playing time   4 Hours  

Weight of charging box   36.1g  

Weight of earphone   8.2g( two earphones)  

FAQ

Q. Device not connecting via Bluetooth
• Check to see if the device is in pairing mode, after powering it on, only the left earbud will
flash red and blue for mono mode, if connecting in stereo mode then the right earbud will
also flash blue for every 2 seconds.
• Check if the device is in the range of Bluetooth (usually 10m) and if there are any
obstructions in between.
• Check to see if the device being connected to supports Bluetooth connections
• Check if it is a passcode issue and if so enter 0000
• Check to see if the device being connected to does not have any software issues – Check to
forget the device on Bluetooth, update the mobile software

 Q. Charging case is not charging

• Check to see if the wire connected to the case is not broken, use other wires and also ensure
that the charger being used is not of 9v or 12v as that will damage the case, the 4 lights at the
bottom of the case indicate the charge status and when they are all illuminated, that means the
case is fully charged.

 Q. Earbuds are not charging

• Check to see if the earpods have been put inside the case in the right orientation, A red light on the earbud’s
will indicate they are still being charged. The red light will turn off once it they are fully charged.
 Q. Device not entering stereo mode/ stuck in mono
• Check when both the earbuds are taken out of the charging case, a blue led will
flash then they will pair to each other automatically with the left earbud flashing
red and blue and the right one flashing blue every two seconds indicating that they
are in stereo mode.
• Check whether you have peeled off the plastic film. If not, the Earbuds will not
touch with the charging case charging point to activate the True Wireless Earbuds.
• Place the earbuds in the charging case and then try using them again. Check if it
connects automatically.
• Check and see if hard resetting the device works as follows
 Take both earbuds out of the Charging case, this will power on your
earbuds.Now Manually Power Off the earbuds by pressing the ctc on both for 5
seconds(RED Lights). DO NOT PUT EARBUDS IN CASE.
 Now again, manually power on both the earbuds but don’t release fingers.
Continue this long press for 10 seconds. At 10 Seconds, Red/Blue LED flashes,
You need to wait for both theRed LED lights to flash to successfully perform
“Factory Reset”.
 Place back both the earbuds into charging case.
 Congratulations! Your factory reset has been successfully completed.
 
 Q. The sound is distorted/low volume/low bass/low quality
• Check if connected device does not have any equalizer settings applied.
• Check if the problem still occurs if the device is moved closer and all obstacles in
the middle are removed.
• Check if the distortion or quality lowers at all volumes or only at high volumes.
• Check to Check different media players and different devices and if the distortion
happens on all devices or only on specific ones.
• Check if the problem occurs at all levels of charging or only at low charging levels.

 Q. The device does not turn on

• Check to see if the device has been properly charged first, A red light on the
earbud’s will indicate they are still being charged. This light will go off once the
earbud’s have been completely charged.
• Check if the voltage of the charger is correct for the charging case and if the lights
on the bottom are glowing to indicate the charge level.
• Check by switching on the earbud’ on manually, press and hold the capacitive
touch control for 5 seconds, the LED light will flash blue for 2 seconds.
• Check if the device was not subject to any mishandling, broken wires or exposed to
 Q. The in-built controls of the device are not working
• Check if the controls do not work while connected to another device
• Check if the media player being used supports such controls and if they controls do
not function on call or other media players
• Check if the controls have been physically damaged or exposed to any hazards

 Q. Occasional disconnects/ The right earpod keeps disconnecting

• Check if restarting the device resolves the issue.
• Check if the same problem happens for different devices and media players.
• Check if there are any obstructions between the earpods and the device and clear
them, move the device at a closer range to the earpod and see if it still affects it.

 Q. If there are other exceptions in use

• Check if restarting the device resolves the issue.
• Place the earbud’s in the charging case and then try using them again.
• Try factory-resetting the device.
 Q. The sound output is muffled
• Check if dust has accumulated inside the earbuds or if there is any obstruction.
• Check if ear wax has accumulated inside the earbuds.
• Check if there is no damage to the tips of the earbuds and see if changing them helps.
• Check if sweat or water has gone inside the earbuds.

 Q. Voice is muffled during calls/ Microphone has muffled input

• Check if restarting the device resolves the issue.
• Check if dust or ear wax as accumulated near or inside the microphone port, there is no
blockage on the microphone.
• Check if swear or water has gone inside the microphone.
• Check if there are any obstructions between the earpods and the device and clear them,
move the device at a closer range to the earpod and see if it still affects it.

 Q. Earbud not charging while inside the case even when the case is charged.
• Check if the charging pins of the case are clear and there is no obstruction.
• Check if the charging pin of the earbuds are clear and there is no obstruction.
• Check if the orientation of the earbuds inside the case is correct and they have been properly
Airdopes 311 V2
Description
 Enter the stylish flow like never before with the boAt Airdopes 311. Plug in
and out of true Premium HD Sound (6mm x2 Drivers) with True Wireless
Function (Bluetooth V5.0) that allows for absolute freedom via its pleasing
lightweight design.
 The Earbuds themselves are comfortable, and allow you to slip into the
sound without any hesitation.  If you aren’t using them, it’s never an issue
because they can go right back into the 500mAh sleek and suave charging
case with up to x3 charge. IPX 5 means that you can romp around free
with ease once you’ve plugged into the heights of Nirvana’s trees.
  The integrated controls and in-built mic allows you to power through the
muddy tracks without delay with 3.5 hours of playtime (at max
volume) and 100 hours standby. Take calls and manage your music in-style
with the boAt Airdopes 311. It’s time to Elevate Your Game.
Overview
 True Wireless Experience BT V5.0 – With Bluetooth V5.0, seamless connection gives a secured
connectivity that has a range of up to 10 meters, revel in the sound and revel in the Nirvana. 
 Up to 3.5 Hours of Sound per Charge - Built for balance with the inclusion of the charging
case, that acts as instant storage access as well as a source of battery, built for an efficient
all-round performance.   
 Premium High-Tech Design – That looks jazzy but still brings home the class! This look is style
personified, and is made with ergonomic intent that allows you to keep with the beat all day,
plug Into Good Times.  
 HD Audio Clarity: 6mm x 2 Drivers – Set with high tone frequency precision and sensitivity
that allows for premium audio reproduction through extremely lightweight earbuds, perfect for
any true audiophile. 
 IPX5 Water and Sweat Resistance – Integrated into the design of the earbuds, to allow safer
portability and also provides that dual option of workouts and in-vibe chilling situations, play
the game your way 
 Easy Access Controls with Voice Assistant – The boAt Airdopes 311’s control system is made to
ensure enhanced manoeuvrability between music and communication through the multi-
function button, which can be used to activate voice assistant.  
 In-Style 500mAh Charge/Carry Case – Equip yourself with the complete set, Earbuds that
charge even when your music is at rest.  It’s the perfect package made for portability so never
hesitate to plug into the realm of Nirvana when you’ve got the boAt Airdopes 311.  
Buttons and Indicators
Basic walkthrough
 Power On 
 There are two ways to switch the ear buds on: 
 If the earphones are taken out of the charging case and the charging case has battery, then the earbud’s
will automatically switch on.
 To switch the earbud’s on manually, press and hold the multifunction button for 3 seconds until the LED
light begins to flash blue..   

 Power Off 
 There are two ways to switch the earbud’s off: 
 You can simply place them earbud’s back into the charging case
 Or you can press and hold the multifunction button for 3 seconds until the Red Led light flashes before the
earbud’s switch off.  

 Factory Reset the Device: 

 Take both the earbuds out of the charging case, this will power on the earbuds then manually.  Power off the
earbus by long pressing the mutli-function button on both earbuds for 3 seconds, do not put them back in the
case.
 Now, manually power on both the earbuds but keep holding the button for 20 seconds till Purple LED
flashes on both earbuds then release fingers, Both L and R earbuds will pair to each other, after 4 secs L
earbud will flash red/blue and R earbud will flash only blue.
 Place back both the earbuds in the charging case and ensure that you have unpaired/removed the device
from the Bluetooth on your phone.
Pairing
 Mono Earbud Use 
 Please note that only the left earbud works in mono use. Take the left earbud out of the
charging case; use either of the two options (mentioned above) to switch it on. The LED light
will flash red and blue alternatively as the earbud’s automatically enter pairing mode.
 Turn on Bluetooth on your phone/media device and search for “boAt Airdopes 311 V2” from
the list of available options
 Enter the password “0000” if asked for, and connect the earbud’s to your device

 Stereo Earbud Use 
 Switch the earphones on; a blue light will flash to confirm that they have been switched
on. Both earbud’s will pair with one another automatically.
 After the pairing is successful, the left earphone will automatically enter pairing mode
(Red and Blue LED light flash alternatively).
 Turn on Bluetooth on your phone/media device and search for “boAt Airdopes 311 V2”
from the list of available options.
 Enter the password “0000” if asked for, and connect the earbuds to your device.
 Note: Since the left earbud is the master earbud, you can first connect it to your Bluetooth
device before switching on the right one. The right one will automatically connect to the
left earbud and the Bluetooth
device.                                                                                  
Charging
 Charge the Earbuds 
 Put the boAt Airdopes 311 V2 back into the charging case in their correct
orientation.   
 A red light on the earbud’s will indicate they are still being charged.This light
will go off once the earbuds have been fully charged.
 When both two earbud’s are fully charged, the carrying case will switch off to
save power.  

 Charge the Case 

 Warning: Please do not charge the carrying case with “9V” or “12V”
output. Otherwise, it may cause damage to the case. 
 To charge the case, plug in the USB cable and connect it to any USB port.   
 The 4 lights aligned vertically in the center of the charging case indicate the
charge/battery status.
 All the 4 lights will be illuminated for 0 seconds once the case has been
completely charged. 
Basic Functions
 Voice Assistant – Long Press the capacitive touch control button for 2
seconds to activate voice assistant. 
 Answer/Hang up phone call - Tap the capacitive touch control once on
either earbud to answer any incoming call and once again to hang up once
done talking. 
 Rejecting phone calls – Long Press the capacitive touch control for 2
seconds to reject an incoming call. 
 Play/Pause – Tap the capacitive touch control on either earbud’s to
play/pause music at your convenience. The LED earbud’s will flash blue once
every 5 seconds when music is paused.  
 Volume up / Volume down – The volume cannot be changed from
the earbud’s, the volume will have to be adjusted via the connected device. 
 Previous Track - When playing music, double click the L earbud’s capacitive
touch control to go to the previous track  
 Next Track - When playing music, double click the R earbud’s capacitive
touch control to skip to the next track 
Specifications
Bluetooth chipset   RTL8763B  

Bluetooth Version   V5.0 

2.4G frequency range  2.402-2.480GHz 

Frequency:  20Hz~20000Hz 

Bluetooth profiles:   HSP, HFP, A2DP and AVRCP 

Operating distance:   10 meters Class II 

Operating temperature:  -10-40℃ 

Water proof  IPX 5 

Noise cancelling  DSP 

Earphone battery capacity  3.7V, 40mAH×2 

Earphone weight  5g each 

Earphone size  23.3×25.38×24.38mm 

Charging case battery capacity  3.7V/500mAh(can charge 4 times for earbuds) 

Charging case weight  40g 

Charging case size  75*40*30mm 

FAQ

Q. Device not connecting via Bluetooth
• Check to see if the device is in pairing mode, after powering it on, only the left earbud will
flash red and blue for mono mode, if connecting in stereo mode then the right earbud will also
flash blue for every 2 seconds.
• Check if the device is in the range of Bluetooth (usually 10m) and if there are any obstructions
in between.
• Check to see if the device being connected to supports Bluetooth connections
• Check if it is a passcode issue and if so enter 0000
• Check to see if the device being connected to does not have any software issues – Check to
forget the device on Bluetooth, update the mobile software

 Q. Charging case is not charging

• Check to see if the wire connected to the case is not broken, use other wires and also ensure that
the charger being used is not of 9v or 12v as that will damage the case, the 4 lights at the bottom of
the case indicate the charge status and when they are all illuminated, that means the case is fully
charged.

 Q. Earbuds are not charging

• Check to see if the earpods have been put inside the case in the right orientation, A red light on the earbud’s will
indicate they are still being charged. A blue light on the earphones will indicate they are full charged. Blue light
will be off after 60 seconds.
 Q. Device not entering stereo mode/ stuck in mono
• Check when both the earbuds are taken out of the charging case, a blue led
will flash then they will pair to each other automatically with the left earbud
flashing red and blue and the right one flashing blue every two seconds
indicating that they are in stereo mode, Once L and R connect, only the L
earbud’s LED light will flash blue once every 5 seconds.
• Check whether you have peeled off the plastic film. If not, the Earbuds will not
touch with the charging case charging point to activate the True Wireless
Earbuds.
• Place the earbuds in the charging case and then try using them again. Check if
it connects automatically.
• Check and see if hard resetting the device works as follows
 Firstly, Make sure that the earphones are charging in the case  Take
the earbuds out of the case and then power them off. When powered
off, rapidly press the multi-function button 4 times on both earbuds
together to reset the boAt Airdopes 401 to factory settings. 
 
 Q. The sound is distorted/low volume/low bass/low quality
• Check if connected device does not have any equalizer settings applied.
• Check if the problem still occurs if the device is moved closer and all obstacles in
the middle are removed.
• Check if the distortion or quality lowers at all volumes or only at high volumes.
• Check to Check different media players and different devices and if the distortion
happens on all devices or only on specific ones.
• Check if the problem occurs at all levels of charging or only at low charging levels.

 Q. The device does not turn on

• Check to see if the device has been properly charged first, A red light on the
earbud’s will indicate they are still being charged. This light will go off once the
earbud’s have been completely charged.
• Check if the voltage of the charger is correct for the charging case and if the lights
on the bottom are glowing to indicate the charge level.
• Check by switching on the earbud’ on manually, press and hold the capacitive
touch control for 5 seconds, the LED light will flash blue for 2 seconds.
• Check if the device was not subject to any mishandling, broken wires or exposed to
 Q. The in-built controls of the device are not working
• Check if the controls do not work while connected to another device
• Check if the media player being used supports such controls and if they controls do
not function on call or other media players
• Check if the controls have been physically damaged or exposed to any hazards

 Q. Occasional disconnects/ The right earpod keeps disconnecting

• Check if restarting the device resolves the issue.
• Check if the same problem happens for different devices and media players.
• Check if there are any obstructions between the earpods and the device and clear
them, move the device at a closer range to the earpod and see if it still affects it.

 Q. If there are other exceptions in use

• Check if restarting the device resolves the issue.
• Place the earbud’s in the charging case and then try using them again.
• Try factory-resetting the device.
 Q. The sound output is muffled
• Check if dust has accumulated inside the earbuds or if there is any obstruction.
• Check if ear wax has accumulated inside the earbuds.
• Check if there is no damage to the tips of the earbuds and see if changing them helps.
• Check if sweat or water has gone inside the earbuds.

 Q. Voice is muffled during calls/ Microphone has muffled input

• Check if restarting the device resolves the issue.
• Check if dust or ear wax as accumulated near or inside the microphone port, there is no
blockage on the microphone.
• Check if swear or water has gone inside the microphone.
• Check if there are any obstructions between the earpods and the device and clear them,
move the device at a closer range to the earpod and see if it still affects it.

 Q. Earbud not charging while inside the case even when the case is charged.
• Check if the charging pins of the case are clear and there is no obstruction.
• Check if the charging pin of the earbuds are clear and there is no obstruction.
• Check if the orientation of the earbuds inside the case is correct and they have been properly
Airdopes 412
Description
 Get flowing and stop for nothing when you’re vibing with the boAt
Airdopes 411V2, the True Wireless to your Nirvana. Made to carry your
style everywhere you go, switch the scene up via the matte black finish
500mAh (x3) charging/holding case.
 Fitted with 6mm Drivers in asleek shape adaptive dynamic design, witness
the sound. Bluetooth V5.0 allows for a secure wireless connection up to 33
feet, so tread wherever you want with the boAt Airdopes 411V2. The
multi-function button and in-built mic keeps you in the zone with absolute
control over any region you roam with up to 3.5 hours of play time in one
go.
 No heat waves or rainy days can short out the system to your sound,
because the boAt Airdopes 411V2 is stacked with IPX 4 Sweat and Water
Resistance. So just plug into the system and go on your way with the boAt
Airdopes 411, the system that Keeps You Moovin’
Overview
 Sleek 500mAh Charging Case (x3 charge) – The sleek and slide ride of the boAt Airdopes
411 with its dual functioning case allows you to rewind and recharge at any time, stay a
beat ahead
 Wireless Bluetooth V5.0 Connectivity – With lightweight True Wireless Earbuds setin the
season of constant style, the boAt Airdopes 411V2 pushes versatility to new heights, it’s
time to raise the ceiling
 True Wireless Earbuds: 6mm Dynamic Drivers – Made to adapt to each user differently for
a unique experience! While 6mm Dynamic Drivers allow you to sweeten the sensation of
sound
 Immersive Sound Keeps You Moovin’ – The boAt Airdopes 411 is designed to make your
vibes change tides as you sail on the seas towards the shores of Nirvana with premium
immersive sound
 Up to 3.5 Hours of Audio Excellence – Announce your entry and exit whenever you like
with 3.5 hours of playtime and 80 hours of standby made to keep you close to your music
at all times, plug into the sound
 Sweat and Water Resistance Level: IPX 4 – Made to ensure that none of the elements can
catch the Airdopes 411 by surprise, whether its heat or rain, the Airdopes 411 will reign.
 Integrated Controls with Voice assistant – Accompanied by an in-built mic and the
multifunction button that allows for music, communication lines, and voice assistant to
streamline matters boAt style, because the sound is on its way  
Buttons and Indicators
Basic walkthrough
 Power On 
 There are two ways to switch the ear buds on: 
 If the earphones are taken out of the charging case and the charging case has battery, then the earbud’s
will automatically switch on.
 To switch the earbud’s on manually, press and hold the multifunction button for 5 seconds until the LED
light begins to flash blue..   

 Power Off 
 There are two ways to switch the earbud’s off: 
 You can simply place them earbud’s back into the charging case
 Or you can press and hold the multifunction button for 5 seconds until the Red Led light flashes before the
earbud’s switch off.  

 Factory Reset the Device: 

 Take both the earbuds out of the charging case, this will power on the earbuds then manually.  Power off the
earbus by long pressing the mutli-function button on both earbuds for 3 seconds, do not put them back in the
case.
 Now, manually power on both the earbuds but keep holding the button for 20 seconds till Purple LED
flashes on both earbuds then release fingers, Both L and R earbuds will pair to each other, after 4 secs, L
earbud will flash red/blue and R earbud will flash only blue.
 Place back both the earbuds in the charging case and ensure that you have unpaired/removed the device
from the Bluetooth on your phone.
Pairing
 Mono Earbud Use 
 Please note that only the left earbud works in mono use. Take the left earbud out of the
charging case; use either of the two options (mentioned above) to switch it on. The LED light
will flash red and blue alternatively as the earbud’s automatically enter pairing mode.
 Turn on Bluetooth on your phone/media device and search for “boAt Airdopes 411 V2” from
the list of available options
 Enter the password “0000” if asked for, and connect the earbud’s to your device

 Stereo Earbud Use 
 Switch the earphones on; a blue light will flash to confirm that they have been switched
on. Both earbud’s will pair with one another automatically.
 After the pairing is successful, the left earphone will automatically enter pairing mode
(Red and Blue LED light flash alternatively).
 Turn on Bluetooth on your phone/media device and search for “boAt Airdopes 411 V2”
from the list of available options.
 Enter the password “0000” if asked for, and connect the earbuds to your device.
 Note: Since the left earbud is the master earbud, you can first connect it to your Bluetooth
device before switching on the right one. The right one will automatically connect to the
left earbud and the Bluetooth
device.                                                                                  
Charging
 Charge the Earbuds 
 Put the boAt Airdopes 311 V2 back into the charging case in their correct
orientation.   
 A red light on the earbud’s will indicate they are still being charged. The Red
light will be off once the earbuds are fully charged.
 When both two earbud’s are fully charged, the carrying case will switch off to
save power.  

 Charge the Case 

 Warning ： please do not charge the carrying case with “9V” or “12V”
output. Otherwise, it may cause damage to the case. 
 To charge the case, plug in the USB cable and connect it to any USB port.   
 The 4 lights aligned vertically in the center of the charging case indicate the
charge/battery status.
 All the 4 lights will be illuminated for 60 seconds once the case is completely
charged. 
Basic Functions
 Voice Assistant – Long Press the capacitive touch control button for 2
seconds to activate voice assistant. 
 Answer/Hang up phone call - Tap the capacitive touch control once on
either earbud to answer any incoming call and once again to hang up once
done talking. 
 Rejecting phone calls – Long Press the capacitive touch control for 2
seconds to reject an incoming call. 
 Play/Pause – Tap the capacitive touch control on either earbud’s to
play/pause music at your convenience. The LED earbud’s will flash blue once
every 5 seconds when music is paused.  
 Volume up / Volume down – The volume cannot be changed from
the earbud’s, the volume will have to be adjusted via the connected device. 
 Previous Track - When playing music, double click the L earbud’s capacitive
touch control to go to the previous track  
 Next Track - When playing music, double click the R earbud’s capacitive
touch control to skip to the next track 
Specifications

· Bluetooth Chipset: AB1532

· Bluetooth Version: BT5.0+EDR
· Support: HSP/HFP/A2DP/AVRCP
· Transmission Range: 33 feet (If there are no obstructions)
· Distortion: <1%
· Earbuds Playback Time: About 3.5 hours
· Earbud Charging Time: 1-1.5 hours;
· Charging Case Charging Time:1-1.5 hours
· Earbud Dimensions: 28*22*18mm;
· Charging Case Dimensions: 74*35*34mm
· Earbud Weight: 5.3g/PC
· Earbuds Battery Voltage /Capacity: (Li-Pol battery inside) 3.7V/50mAh
· Charging Case Battery Voltage /Capacity: 3.7V/500mAh
· Standby Time: 80 Hours
· Speaker Size: 6mm
FAQ

Q. Device not connecting via Bluetooth
• Check to see if the device is in pairing mode, after powering it on, only the left earbud will
flash red and blue for mono mode, if connecting in stereo mode then the right earbud will also
flash blue for every 2 seconds.
• Check if the device is in the range of Bluetooth (usually 10m) and if there are any obstructions
in between.
• Check to see if the device being connected to supports Bluetooth connections
• Check if it is a passcode issue and if so enter 0000
• Check to see if the device being connected to does not have any software issues – Check to
forget the device on Bluetooth, update the mobile software

 Q. Charging case is not charging

• Check to see if the wire connected to the case is not broken, use other wires and also ensure that
the charger being used is not of 9v or 12v as that will damage the case, the 4 lights at the bottom of
the case indicate the charge status and when they are all illuminated, that means the case is fully
charged.

 Q. Earbuds are not charging

• Check to see if the earpods have been put inside the case in the right orientation, A red light on the earbud’s will
indicate they are still being charged. A blue light on the earphones will indicate they are full charged. Blue light
will be off after 60 seconds.
 Q. Device not entering stereo mode/ stuck in mono
• Check when both the earbuds are taken out of the charging case, a blue led
will flash then they will pair to each other automatically with the left earbud
flashing red and blue and the right one flashing blue every two seconds
indicating that they are in stereo mode, Once L and R connect, only the L
earbud’s LED light will flash blue once every 5 seconds.
• Check whether you have peeled off the plastic film. If not, the Earbuds will not
touch with the charging case charging point to activate the True Wireless
Earbuds.
• Place the earbuds in the charging case and then try using them again. Check if
it connects automatically.
• Check and see if hard resetting the device works as follows
 Firstly, Make sure that the earphones are charging in the case  Take
the earbuds out of the case and then power them off. When powered
off, rapidly press the multi-function button 4 times on both earbuds
together to reset the boAt Airdopes 401 to factory settings. 
 
 Q. The sound is distorted/low volume/low bass/low quality
• Check if connected device does not have any equalizer settings applied.
• Check if the problem still occurs if the device is moved closer and all obstacles in
the middle are removed.
• Check if the distortion or quality lowers at all volumes or only at high volumes.
• Check to Check different media players and different devices and if the distortion
happens on all devices or only on specific ones.
• Check if the problem occurs at all levels of charging or only at low charging levels.

 Q. The device does not turn on

• Check to see if the device has been properly charged first, A red light on the
earbud’s will indicate they are still being charged. This light will go off once the
earbud’s have been completely charged.
• Check if the voltage of the charger is correct for the charging case and if the lights
on the bottom are glowing to indicate the charge level.
• Check by switching on the earbud’ on manually, press and hold the capacitive
touch control for 5 seconds, the LED light will flash blue for 2 seconds.
• Check if the device was not subject to any mishandling, broken wires or exposed to
 Q. The in-built controls of the device are not working
• Check if the controls do not work while connected to another device
• Check if the media player being used supports such controls and if they controls do
not function on call or other media players
• Check if the controls have been physically damaged or exposed to any hazards

 Q. Occasional disconnects/ The right earpod keeps disconnecting

• Check if restarting the device resolves the issue.
• Check if the same problem happens for different devices and media players.
• Check if there are any obstructions between the earpods and the device and clear
them, move the device at a closer range to the earpod and see if it still affects it.

 Q. If there are other exceptions in use

• Check if restarting the device resolves the issue.
• Place the earbud’s in the charging case and then try using them again.
• Try factory-resetting the device.
 Q. The sound output is muffled
• Check if dust has accumulated inside the earbuds or if there is any obstruction.
• Check if ear wax has accumulated inside the earbuds.
• Check if there is no damage to the tips of the earbuds and see if changing them helps.
• Check if sweat or water has gone inside the earbuds.

 Q. Voice is muffled during calls/ Microphone has muffled input

• Check if restarting the device resolves the issue.
• Check if dust or ear wax as accumulated near or inside the microphone port, there is no
blockage on the microphone.
• Check if swear or water has gone inside the microphone.
• Check if there are any obstructions between the earpods and the device and clear them,
move the device at a closer range to the earpod and see if it still affects it.

 Q. Earbud not charging while inside the case even when the case is charged.
• Check if the charging pins of the case are clear and there is no obstruction.
• Check if the charging pin of the earbuds are clear and there is no obstruction.
• Check if the orientation of the earbuds inside the case is correct and they have been properly
Airdopes 281/291
Description
 Tune into Nirvana with boAt Airdopes 291 TWS earbuds to enjoy your
music in a truly wireless way. The TWS Airdopes 291 come equipped with
6mm Titanium alloy drivers for immersive, HD sound.
 The latest Bluetooth v5.0 offers seamless instant connectivity. With a
battery capacity of 40mAh for each earbud, indulge in blissful audio
experience for up to 3.5 hours in a go.
 It is IPX5 rated to offer resistance against sweat and water scares. The
ergonomically designed TWS Airdopes 291 are truly dope!
Overview
 TWS Airdopes 291 offers true wireless experience with latest Bluetooth v5.0
 It helps to stay Plugged Into Nirvana for long with up to 3.5 hours of sound per
charge
 The 6mm Titanium Drivers for enthralling audio bliss with HD sound
 It supports Advanced Audio Coding for a seamless audio bliss
 It is IPX5 rated for resistance against water and sweat to provide a carefree
listening experience
 Its power packed 420mAh charging case ensures 4 times the charge for the
earbuds
 It has been ergonomically and aesthetically designed to meet the needs of
every music lover
Buttons and Indicators
Basic walkthrough
 Power On 
 There are two ways to switch the ear buds on: 
 To automatically switch the earbuds on (Smart Power On) simply take them
out from the charging case
 To manually switch the earbuds on (Manual Power On), long touch the
Capacitive Touch Control (*CTC) for 3 seconds on both Left and Right earbuds
for switching them on until the LED light begins to flash in blue
 Power Off 
 There are two ways to switch the ear buds off: 
 You can simply place them ear buds back into the charging case  
 Long touch the CTC on either earbud for 5 seconds until the red indicator light
blinks before earbuds getting turned off, in order to manually switch off the
earbuds. Please note that this powers off both the earbuds
Pairing
 Mono Earbud Use 
 Step 1: Please note that both the earbuds can be used in mono mode. Use either of the two
options; Smart Power On or Manual Power On for switching on the desired earbud
 Step 2: The selected earbud will automatically enter the connection mode indicated by
alternating blue and red LED flashes
 Step 3: Turn on Bluetooth on your phone/media device and search for ‘boAt Airdopes 291’ to
connect

 Stereo Earbud Use 
 Switch the earbuds on; a blue light will flash to confirm that they have been switched on.
Both earbud’s will pair with one another automatically. Both the earbuds will automatically
pair with each other.            
 The earbuds will enter into the Connection Mode, indicated by alternating blue and red LED
flashes                                                                                        
 Turn on the Bluetooth functionality on your phone/media device and scan
 Search for ‘boAt Airdopes 291’ and pair accordingly. Enter ‘0000’ as the passkey if asked.
 Congratulations! Your earbuds are now connected successfully via Bluetooth
Factory Reset
 Perform the Factory Reset in case you face any difficulty while operating your
Airdopes 291
 Step 1: Place both the earbuds back into the charging case in correct orientation to switch
them off
 Step 2: Triple tap the CTC on both Left and Right earbuds to perform the factory reset. The
indicator starts flashing with red & blue (This clears the pairing record)
 Step 3: Then, double tap the CTC on both earbuds; blue LED turns on for 5 seconds.
Thereafter the LED turns off
 Step 4: Once you take the earbuds out from the charging case, they automatically restart
 Step 5: Congratulations! Your Airdopes 291 has been Reset
Charging
 Charge the Earbuds
 Step 1: Please insert the earbuds back inside the charging case in correct
orientation.
 Step 2: A red LED will indicate that the earbuds are being charged. Once fully
charged the LED turns off.
 Step 3: Once the earbuds are fully charged, the charging case automatically
switches off to save power.

 Charge the Case 

 Step 1: To charge the case, plug one end of the Type-C cable into the case and
connect the other end to a computer or a wall adapter.
 Step 2: The LED lights located on the charging case indicate the battery status of
the case. The indicator in the case blinks red in colour during charge. When the
case has been charged fully the red light gets steady.
 
Basic Functions
 Voice Assistant: Long touch the CTC for 2 seconds to activate the voice
assistant
 Answer/Hang Up Call: Single tap the CTC on either earbud to answer an
incoming call and once again to hang up an ongoing call
 Reject Call: Long touch the CTC for 2 seconds to reject incoming calls
 Play/Pause Music: Single tap the left/right CTC once to play or pause a song
 Next Track: When playing music, double tap the right CTC to skip to the
next song
 Previous Track: When playing music, double tap the left CTC to return to
the previous song
Note: Volume cannot be controlled via earbuds and can only be adjusted via
phone/media device
Specifications
Bluetooth Version V5.0

Water Resistance IPX5

Music Playtime Up to 5 Hours

Standby Time 150 Hours

Transmission Range 10m

Driver Size 6mm

Bluetooth Profile HFP, HSP, SPP, AVRCP ， A2DP

Frequency 20Hz-20kHz

Battery Earbuds 40mAh*2

Battery Charging Case 420mAh

Charging Time 1 Hour

Earbuds’ Weight 4*2g

Charging Case Weight 41g

FAQ

Q. Device not connecting via Bluetooth
• Check to see if the device is in pairing mode indicated by alternating blue and red LED
flashes on either earbud.
• Check if the device is in the range of Bluetooth (usually 10m) and if there are any
obstructions in between.
• Check to see if the device being connected to supports Bluetooth connections
• Check if it is a passcode issue and if so enter 0000
• Check to see if the device being connected to does not have any software issues – Check to
forget the device on Bluetooth, update the mobile software, if it still does not work try
factory resetting the device.

 Q. Charging case is not charging

• Check to see if the wire connected to the case is not broken, use other wires and also ensure that
the charger being used is not of 9v or 12v as that will damage the case, The LED lights located on
the charging case indicate the battery status of the case. The indicator in the case blinks red in
colour during charge. When the case has been charged fully the red light gets steady.
 Q. Earbuds are not charging
• Check to see if the earbuds have been put inside the case in the right orientation, A red light on
the earbud’s will indicate they are still being charged. This light will go off once the earbud’s
have been completely charged.
 Q. Device not entering stereo mode/ stuck in mono
• Check when both the earbuds are taken out of the charging case, the earbuds will
enter into the Connection Mode, indicated by alternating blue and red LED
• If one of them fails to smart power on, to manually switch the earbuds on (Manual
Power On), long touch the Capacitive Touch Control (*CTC) for 3 seconds on both
Left and Right earbuds for switching them on until the LED light begins to flash in
blue.
• Place the earbuds in the charging case and then try using them again. Check if it
connects automatically.
• Check and see if hard resetting the device works as follows
 Step 1: Place both the earbuds back into the charging case in correct orientation
to switch them off
 Step 2: Triple tap the CTC on both Left and Right earbuds to perform the
factory reset. The indicator starts flashing with red & blue (This clears the
pairing record)
 Step 3: Then, double tap the CTC on both earbuds; blue LED turns on for 5
seconds. Thereafter the LED turns off
 Step 4: Once you take the earbuds out from the charging case, they
automatically restart
 Step 5: Congratulations! Your Airdopes 291 has been Reset
 Q. The sound is distorted/low volume/low bass/low quality
• Check if connected device does not have any equalizer settings applied.
• Check if the problem still occurs if the device is moved closer and all obstacles in
the middle are removed.
• Check if the distortion or quality lowers at all volumes or only at high volumes.
• Check to Check different media players and different devices and if the distortion
happens on all devices or only on specific ones.
• Check if the problem occurs at all levels of charging or only at low charging levels.

 Q. The device does not turn on

• Check to see if the device has been properly charged first, A red light on the
earbud’s will indicate they are still being charged. This light will go off once the
earbud’s have been completely charged.
• Check if the voltage of the charger is correct for the charging case and if the lights
on the bottom are glowing to indicate the charge level.
• Check by switching on the earbud’ on manually, press and hold the capacitive
touch control for 3 seconds until the LED begins to flash in blue.
• Check if the device was not subject to any mishandling, broken wires or exposed to
 Q. The in-built controls of the device are not working
• Check if the controls do not work while connected to another device
• Check if the media player being used supports such controls and if they controls do
not function on call or other media players
• Check if the controls have been physically damaged or exposed to any hazards

 Q. Occasional disconnects/ The right earpod keeps disconnecting

• Check if restarting the device resolves the issue.
• Check if the same problem happens for different devices and media players.
• Check if there are any obstructions between the earpods and the device and clear
them, move the device at a closer range to the earpod and see if it still affects it.
• Try factory-resetting the device.

 Q. If there are other exceptions in use

• Check if restarting the device resolves the issue.
• Place the earbud’s in the charging case and then try using them again.
• Try factory-resetting the device.
 Q. The sound output is muffled
• Check if dust has accumulated inside the earbuds or if there is any obstruction.
• Check if ear wax has accumulated inside the earbuds.
• Check if there is no damage to the tips of the earbuds and see if changing them helps.
• Check if sweat or water has gone inside the earbuds.

 Q. Voice is muffled during calls/ Microphone has muffled input

• Check if restarting the device resolves the issue.
• Check if dust or ear wax as accumulated near or inside the microphone port, there is no
blockage on the microphone.
• Check if swear or water has gone inside the microphone.
• Check if there are any obstructions between the earpods and the device and clear them,
move the device at a closer range to the earpod and see if it still affects it.

 Q. Earbud not charging while inside the case even when the case is charged.
• Check if the charging pins of the case are clear and there is no obstruction.
• Check if the charging pin of the earbuds are clear and there is no obstruction.
• Check if the orientation of the earbuds inside the case is correct and they have been properly
Airdopes 381/382
Description
 Tune into Nirvana with boAt Airdopes 381 TWS earbuds to enjoy your
music in a truly wireless way. The TWS Airdopes 381 come equipped with
7mm rhythmic dynamic drivers for immersive, HD sound.
 The latest Bluetooth v5.0 offers seamless instant connectivity. With a
battery capacity of 50mAh for each earbud, indulge in blissful audio
experience for up to 4 hours in a go.
 It is IPX5 rated to offer resistance against sweat and water scares. The
ergonomically designed TWS Airdopes 381 are truly dope!
Overview
 TWS Airdopes 381 offers true wireless experience with latest Bluetooth v5.0
 It helps to stay Plugged Into Nirvana for long with up to 4 hours of sound per
charge
 Its 7mm Drivers offer enthralling audio bliss with HD sound
 It is IPX5 rated for resistance against water and sweat to provide a carefree
listening experience
 Its power packed 500mAh charging case ensures 4 times the charge for the
earbuds
 The TWS earbuds come equipped with easy access controls and voice assistant
 Its hands-free stereo calling feature offers clear sound
 It has been ergonomically and aesthetically designed to meet the needs of
every music lover
Buttons and Indicators
Basic walkthrough
 Power On 
 There are two ways to switch the ear buds on: 
 To automatically switch the earbuds on (Smart Power On) simply take them
out from the charging case
 To manually switch the earbuds on, kindly press the multifunction touchpad on
both the earbuds together, for 3 seconds.

 Power Off 
 There are two ways to switch the ear buds off: 
 You can simply place them ear buds back into the charging case  
 To manually switch the earbuds off, kindly press the multifunction touchpad on
both the earbuds together, for 3 seconds.
Pairing
 Mono Earbud Use 
 Please note that both the earbuds can be used in mono mode. Use either of the two options;
Smart Power On or Manual Power On for switching on the desired earbud
 Take out the right earbud out of the charge case, the earbud will go into pairing mode with
the LED light indicating the same
 Thereafter, you can connect the earbud from your Bluetooth list shown on your phone

 Stereo Earbud Use 
 • Switch the earphones on; a blue light will flash to confirm that they have been
switched on. Both earbuds will pair with one another automatically.

 • After the pairing is successful, the left earphone will automatically enter pairing mode
(Red and Blue LED light flash alternatively).
 • Turn on Bluetooth on your phone/media device and search for “boAt Airdopes 381”
from the list of available options.
 • Enter the password “0000” if asked for, and connect the earbuds to your device
Note: We recommend you to pair the AIRDOPES 381 in stereo mode first
Factory Reset
 Perform the Factory Reset in case you face any difficulty while operating your
Airdopes 381/382
 Place back the earbuds inside the case
 Long press the multifunction touchpad for 10 seconds while they are inside, and wait till
purple and red LED flashes
 Take out the earbuds out of the case and wait for blue LED to flash
 Put them back again in the case, red LED should turn on indicating that it is charging. The
resetting is done
Note: If there are any issues with respect to connecting the earbuds to a Bluetooth device,
please use the reset option to resolve the problem
Charging
 Charge the Earbuds
 Please keep the boAt AIRDOPES 381/382 inside the charging case in the correct
orientation
 Red light on the earbuds will indicate that they are still being charged. This light
will turn into blue once the earbuds have been completely charged
Note: Please keep the charging case closed while the earbuds are being charged.

 Charge the Case 

 Warning ： please do not charge the carrying case with “9V” or “12V” output.
Otherwise, it may cause damage to the case.
 To charge the case, please plug in the USB cable and connect it to any USB port
 The circle led on the case will flash red while charging, when fully charged, the led
will turn off.
 
Basic Functions
 Activate Voice Assistant - Please keep the multifunction touchpad pressed
for 2 seconds to active Siri or other voice assistants
 Answer/End Call – Please tap the multifunction touchpad on either of the
earbuds once, in order to answer incoming calls or end the ongoing call
once done talking
 Reject Call – Please keep the multifunction touchpad on either of the
earbuds pressed for 2 seconds in order to reject any call
 Play/Pause Music – Please tap the multifunction button on either of the
earbuds twice, in order to play or pause the music
 Next Track – In order to skip to the next track on the playlist, kindly double
tap the multifunction touchpad on the right earbud
 Previous Track – In order to go to the previous track, kindly double tap the
touchpad on the left earbud
Note: Music playback function only works in stereo mode
Specifications
Headphone Type TWS

Driver Size 7mm

THD <0.1%

Frequency Range 20Hz ～ 20KHz

SNR ≥75dB

Bluetooth Version 5.0

Bluetooth Profile HSP, HFP, A2DP and AVRCP

Bluetooth Range 10m

Water Resistance IPX5

Battery Capacity 50mAh

Playing Time Up to 4 Hours

Charging Time 1 Hour

Mic Sensitivity - 42 ±3dB

FAQ

Q. Device not connecting via Bluetooth
• Check to see if the device is in pairing mode indicated by alternating blue and red LED
flashes on either earbud.
• Check if the device is in the range of Bluetooth (usually 10m) and if there are any
obstructions in between.
• Check to see if the device being connected to supports Bluetooth connections
• Check if it is a passcode issue and if so enter 0000
• Check to see if the device being connected to does not have any software issues – Check
to forget the device on Bluetooth, update the mobile software, if it still does not work try
factory resetting the device.

 Q. Charging case is not charging

• Check to see if the wire connected to the case is not broken, use other wires and also ensure
that the charger being used is not of 9v or 12v as that will damage the case, The LED lights
located on the charging case indicate the battery status of the case. The indicator in the case
blinks red in colour during charge. When the case has been charged fully the red light goes off.
 Q. Earbuds are not charging
• Check to see if the earbuds have been put inside the case in the right orientation, A red light
on the earbud’s will indicate they are still being charged. This light will go off once the
earbud’s have been completely charged.
 Q. Device not entering stereo mode/ stuck in mono
• Check when both the earbuds are taken out of the charging case, the earbuds will
enter into the Connection Mode, indicated by alternating blue and red LED
• If one of them fails to smart power on, to manually switch the earbuds on (Manual
Power On), long touch the Capacitive Touch Control (*CTC) for 3 seconds on both
Left and Right earbuds for switching them on until the LED light begins to flash in
blue.
• Place the earbuds in the charging case and then try using them again. Check if it
connects automatically.
• Check and see if hard resetting the device works as follows
 1. Place back the earbuds inside the case
 2. Long press the multifunction touchpad for 10 seconds while they are
inside, and wait till purple and red LED flashes
 3. Take out the earbuds out of the case and wait for blue LED to flash
 4. Put them back again in the case, red LED should turn on indicating that it
is charging. The resetting is done
 Q. The sound is distorted/low volume/low bass/low quality
• Check if connected device does not have any equalizer settings applied.
• Check if the problem still occurs if the device is moved closer and all obstacles in
the middle are removed.
• Check if the distortion or quality lowers at all volumes or only at high volumes.
• Check to Check different media players and different devices and if the distortion
happens on all devices or only on specific ones.
• Check if the problem occurs at all levels of charging or only at low charging levels.

 Q. The device does not turn on

• Check to see if the device has been properly charged first, A red light on the
earbud’s will indicate they are still being charged. This light will go off once the
earbud’s have been completely charged.
• Check if the voltage of the charger is correct for the charging case and if the lights
on the bottom are glowing to indicate the charge level.
• Check by switching on the earbud’ on manually, press and hold the capacitive
touch control for 3 seconds until the LED begins to flash in blue.
• Check if the device was not subject to any mishandling, broken wires or exposed to
 Q. The in-built controls of the device are not working
• Check if the controls do not work while connected to another device
• Check if the media player being used supports such controls and if they controls do
not function on call or other media players
• Check if the controls have been physically damaged or exposed to any hazards

 Q. Occasional disconnects/ The right earpod keeps disconnecting

• Check if restarting the device resolves the issue.
• Check if the same problem happens for different devices and media players.
• Check if there are any obstructions between the earpods and the device and clear
them, move the device at a closer range to the earpod and see if it still affects it.
• Try factory-resetting the device.

 Q. If there are other exceptions in use

• Check if restarting the device resolves the issue.
• Place the earbud’s in the charging case and then try using them again.
• Try factory-resetting the device.
 Q. The sound output is muffled
• Check if dust has accumulated inside the earbuds or if there is any obstruction.
• Check if ear wax has accumulated inside the earbuds.
• Check if there is no damage to the tips of the earbuds and see if changing them helps.
• Check if sweat or water has gone inside the earbuds.

 Q. Voice is muffled during calls/ Microphone has muffled input

• Check if restarting the device resolves the issue.
• Check if dust or ear wax as accumulated near or inside the microphone port, there is no
blockage on the microphone.
• Check if swear or water has gone inside the microphone.
• Check if there are any obstructions between the earpods and the device and clear them,
move the device at a closer range to the earpod and see if it still affects it.

 Q. Earbud not charging while inside the case even when the case is charged.
• Check if the charging pins of the case are clear and there is no obstruction.
• Check if the charging pin of the earbuds are clear and there is no obstruction.
• Check if the orientation of the earbuds inside the case is correct and they have been properly
Airdopes 431
Description
 Plug Into Nirvana with boAt Airdopes 431 TWS earbuds to enjoy your music
in a truly wireless way. The TWS Airdopes 431 come equipped with 7mm
drivers for immersive sound.
 The latest Bluetooth v5.0 offers seamless instant connectivity. With a
battery capacity of 40mAh for each earbud, indulge in blissful audio
experience for up to 3.5 hours in a go.
 It is IPX4 rated to offer resistance against sweat and water scares. One can
access the instant voice assistant by just a press of a button.
 It comes in spirited colours to offer vibrant variants and elevate the vibes.
The ergonomically designed TWS Airdopes 431 are truly dope!
Overview
 TWS Airdopes 431 offers true wireless experience with latest Bluetooth v5.0
 It helps to stay Plugged Into Nirvana for long with up to 3.5 hours of sound per
charge
 It is equipped with 7mm Drivers for enthralling audio bliss and immersive
sound
 It is IPX4 rated for resistance against water and sweat to provide a carefree
listening experience
 Its power packed 500mAh charging case ensures 4 times the charge for the
earbuds
 The TWS earbuds offer stereo calling feature for clear and crisp
communication
 You can access the instant voice assistant courtesy single pressing the
multifunction button
 It has been ergonomically and aesthetically designed to meet the needs of
every music lover by offering true wireless sound with style
Buttons and Indicators
Basic walkthrough
 Power On 
 There are two ways to switch the ear buds on: 
 To automatically switch the earbuds on (Smart Power On) simply take them
out from the charging case
 To manually switch the earbuds on (Manual Power On), long touch the
Capacitive Touch Control (*CTC) for 3 seconds on both Left and Right earbuds
for switching them on until the LED light begins to flash in blue
 Power Off 
 There are two ways to switch the ear buds off: 
 You can simply place them ear buds back into the charging case  
 Long touch the CTC on either earbud for 5 seconds until the red indicator light
blinks before earbuds getting turned off, in order to manually switch off the
earbuds.
Pairing
 Mono Earbud Use 
 Step 1: Please note that both the earbuds can be used in mono mode. Use either of the two
options; Smart Power On or Manual Power On for switching on the desired earbud
 Step 2: The selected earbud will automatically enter the connection mode indicated by
alternating blue and red LED flashes
 Step 3: Turn on Bluetooth on your phone/media device and search for ‘boAt Airdopes 431’ to
connect
 Stereo Earbud Use 
 Switch the earbuds on; a blue light will flash to confirm that they have been switched on.
Both earbud’s will pair with one another automatically. Both the earbuds will automatically
pair with each other.            
 The earbuds will enter into the Connection Mode, indicated by alternating blue and red LED
flashes                                                                                
 Turn on the Bluetooth functionality on your phone/media device and scan
 Search for ‘boAt Airdopes 431’ and pair accordingly. Enter ‘0000’ as the passkey if asked.
 Congratulations! Your earbuds are now connected successfully via Bluetooth
 Note: Airdopes 431 remembers previously connected devices; once switched on, the ear-
buds automatically reconnect to the previously connected devices
Factory Reset
 Perform the Factory Reset in case you face any difficulty while operating your
Airdopes 431
 Step 1: Place both the earbuds back into the charging case in correct orientation to switch
them off
 Step 2: Triple tap the capacitive touch control on both earbuds to perform the Factory
Reset. Once done, it gets indicated by alternate red and blue LED flashes
 Step 3: Shut the lid of the charging case and then re-open it again
 Step 4: Once you take the earbuds out from the charging case, they automatically restart
 Step 5: Congratulations! Your Airdopes 431 has been Reset
Charging
 Charge the Earbuds
 Step 1: Please insert the earbuds back inside the charging case in correct
orientation.
 Step 2: Orange LEDs in the case indicate that the earbuds are being charged. Once
fully charged the LED finally switches off
 Step 3: Once the earbuds are fully charged, the charging case automatically
switches off to save power

 Charge the Case 

 Step 1: To charge the case, plug one end of the charging cable into the case and
the other end into a USB port
 Step 2: Orange LED lights indicate that the charging case is being charged. Once
the charging case gets fully charged, the LEDs turn into green
 Note: The LED lights located on the charging case indicate the battery status of the
case.
 
Basic Functions
 Voice Assistant: Long touch the capacitive touch control on either earbud
for 2 seconds to activate voice assistant
 Answer/Hang Up Call: Single tap the capacitive touch control on either
earbud to answer an incoming call and once again to hang up an ongoing
call
 Reject Call: Long touch the capacitive touch control on either earbud for 2
seconds in order to reject an incoming call
 Play/Pause Music: Single tap the capacitive touch control on either earbud
to play a song or to pause one
 Next Track: When playing music, double tap the right earbud’s capacitive
touch control in order to skip to the next song on the playlist
 Previous Track: When playing music, double tap the left earbud’s capacitive
touch control in order to return to the previous song the playlist
Note: Volume cannot be controlled via earbuds and can only be adjusted via
phone/media device
Specifications
Headphone Type V5.0

Driver Size IPX5

THD Up to 5 Hours

Frequency Range 150 Hours

SNR 10m

Bluetooth Version 6mm

Bluetooth Profile HFP, HSP, SPP, AVRCP ， A2DP

Bluetooth Range 20Hz-20kHz

Water Resistance 40mAh*2

Battery Capacity 420mAh

Playing Time 1 Hour

Charging Time 4*2g

Mic Sensitivity 41g

FAQ

Q. Device not connecting via Bluetooth
• Check to see if the device is in pairing mode indicated by alternating blue and red LED
flashes on either earbud.
• Check if the device is in the range of Bluetooth (usually 10m) and if there are any
obstructions in between.
• Check to see if the device being connected to supports Bluetooth connections
• Check if it is a passcode issue and if so enter 0000
• Check to see if the device being connected to does not have any software issues – Check to
forget the device on Bluetooth, update the mobile software, if it still does not work try
factory resetting the device.

 Q. Charging case is not charging

• Check to see if the wire connected to the case is not broken, use other wires and also ensure that
the charger being used is not of 9v or 12v as that will damage the case, The LED lights located on
the charging case indicate the battery status of the case. The indicator in the case blinks orange
in colour during charge. When the case has been charged fully the orange light turns green.
 Q. Earbuds are not charging
• Check to see if the earbuds have been put inside the case in the right orientation, An orange light
on the earbud’s will indicate they are still being charged. This light will go off once the earbud’s
have been completely charged.
 Q. Device not entering stereo mode/ stuck in mono
• Check when both the earbuds are taken out of the charging case, the earbuds will
enter into the Connection Mode, indicated by alternating blue and red LED
• If one of them fails to smart power on, to manually switch the earbuds on (Manual
Power On), long touch the Multi Function Button(*MFB) for 3 seconds on both Left
and Right earbuds for switching them on until the LED light begins to flash in blue.
• Place the earbuds in the charging case and then try using them again. Check if it
connects automatically.
• Check and see if hard resetting the device works as follows
 Step 1: Place both the earbuds back into the charging case in correct
orientation to switch them off
 Step 2: Triple tap the capacitive touch control on both earbuds to perform the
Factory Reset. Once done, it gets indicated by alternate red and blue LED
flashes
 Step 3: Shut the lid of the charging case and then re-open it again
 Step 4: Once you take the earbuds out from the charging case, they
automatically restart
 Step 5: Congratulations! Your Airdopes 431 has been Reset
 Q. The sound is distorted/low volume/low bass/low quality
• Check if connected device does not have any equalizer settings applied.
• Check if the problem still occurs if the device is moved closer and all obstacles in
the middle are removed.
• Check if the distortion or quality lowers at all volumes or only at high volumes.
• Check to Check different media players and different devices and if the distortion
happens on all devices or only on specific ones.
• Check if the problem occurs at all levels of charging or only at low charging levels.

 Q. The device does not turn on

• Check to see if the device has been properly charged first, A red light on the
earbud’s will indicate they are still being charged. This light will go off once the
earbud’s have been completely charged.
• Check if the voltage of the charger is correct for the charging case and if the lights
on the bottom are glowing to indicate the charge level.
• Check by switching on the earbud’ on manually, press and hold the capacitive
touch control for 3 seconds until the LED begins to flash in blue.
• Check if the device was not subject to any mishandling, broken wires or exposed to
 Q. The in-built controls of the device are not working
• Check if the controls do not work while connected to another device
• Check if the media player being used supports such controls and if they controls do
not function on call or other media players
• Check if the controls have been physically damaged or exposed to any hazards

 Q. Occasional disconnects/ The right earpod keeps disconnecting

• Check if restarting the device resolves the issue.
• Check if the same problem happens for different devices and media players.
• Check if there are any obstructions between the earpods and the device and clear
them, move the device at a closer range to the earpod and see if it still affects it.
• Try factory-resetting the device.

 Q. If there are other exceptions in use

• Check if restarting the device resolves the issue.
• Place the earbud’s in the charging case and then try using them again.
• Try factory-resetting the device.
 Q. The sound output is muffled
• Check if dust has accumulated inside the earbuds or if there is any obstruction.
• Check if ear wax has accumulated inside the earbuds.
• Check if there is no damage to the tips of the earbuds and see if changing them helps.
• Check if sweat or water has gone inside the earbuds.

 Q. Voice is muffled during calls/ Microphone has muffled input

• Check if restarting the device resolves the issue.
• Check if dust or ear wax as accumulated near or inside the microphone port, there is no
blockage on the microphone.
• Check if swear or water has gone inside the microphone.
• Check if there are any obstructions between the earpods and the device and clear them,
move the device at a closer range to the earpod and see if it still affects it.

 Q. Earbud not charging while inside the case even when the case is charged.
• Check if the charging pins of the case are clear and there is no obstruction.
• Check if the charging pin of the earbuds are clear and there is no obstruction.
• Check if the orientation of the earbuds inside the case is correct and they have been properly
Airdopes 441/451
Description
 Plug Into Nirvana with boAt Airdopes 441/451 TWS earbuds to enjoy your
music in a truly wireless way.
 It has the IWP (Insta Wake N’ Pair) Technology, meaning as soon as one
opens the charging case lid, the earbuds power on and enter connection
mode. The TWS Airdopes 441/451 come equipped with 6mm drivers for
immersive sound.
 It offers a seamless user experience via its capacitive touch controls. The
stereo calling feature lets the user indulge in smooth and clear chats over
calls.
 Its latest Bluetooth v5.0 offers seamless instant connectivity. With a
battery capacity of 35mAh for each earbud, indulge in blissful audio
experience for up to 3.5 hours in a go. It is IPX6 rated to offer resistance
against sweat and splash scares.
 One can access the instant voice assistant by just a single touch. The
ergonomically designed TWS Airdopes 441 are truly dope!
Overview
 TWS Airdopes 441 offers true wireless experience with latest Bluetooth v5.0
 It is equipped with IWP (Insta Wake N’ Pair) Technology that powers on the
earbuds and puts them into connection mode as soon as one opens the lid of the
carry case
 It helps to stay Plugged Into Nirvana for long with up to 3.5 hours of sound per
charge
 It possesses 6mm Drivers for enthralling audio bliss with immersive sound
 It is IPX6 rated for resistance against water and sweat to provide a carefree
listening experience
 Its power packed 500mAh charging case ensures 4 times the charge for the
earbuds
 The TWS earbuds offer stereo calling feature for clear and crisp communication
 You can access the instant voice assistant via just a single touch with the help of
capacitive touch control
 It has been ergonomically and aesthetically designed to meet the needs of every
music lover by offering extraordinary style with secure fit ear hooks
Buttons and Indicators
Basic walkthrough
 Power On 
 There are two ways to switch the ear buds on: 
 To automatically switch the earbuds on (Smart Power On) simply take them
out from the charging case
 To manually switch the earbuds on (Manual Power On), long touch the
Capacitive Touch Control (*CTC) for 3 seconds on both Left and Right earbuds
for switching them on until the LED light begins to flash in blue
 Power Off 
 There are two ways to switch the ear buds off: 
 You can simply place them ear buds back into the charging case  
 Long touch the CTC on either earbud for 5 seconds until the green indicator
light blinks before earbuds getting turned off, in order to manually switch off
the earbuds. Please note that this powers off both the earbuds.
Pairing
 Mono Earbud Use 
 Please note that both the earbuds can be used in mono mode. Use either of the two
options; Smart Power On or Manual Power On for switching on the desired earbud
 Step 2: The selected earbud will automatically enter the connection mode indicated by
alternating green and blue LED flashes
 Step 3: Turn on Bluetooth on your phone/media device and search for ‘boAt Airdopes
441/451’ to connect
 Stereo Earbud Use 
 Switch the earbuds on; a blue light will flash to confirm that they have been switched on.
Both earbud’s will pair with one another automatically.
 The earbuds will enter into the Connection Mode, indicated by alternating green and blue
LED flashes                                                                                
 Turn on the Bluetooth functionality on your phone/media device and scan
 Search for ‘boAt Airdopes 441/451’ and pair accordingly. Enter ‘0000’ as the passkey if
asked.
 Congratulations! Your earbuds are now connected successfully via Bluetooth
Note: The next time you when you open the lid of the case, our IWP (Insta Wake N’ Pair)
Technology enables the earbuds to power on automatically, get connected and enter into the
connection mode
Factory Reset
 Perform the Factory Reset in case you face any difficulty while operating your
Airdopes 441/451
 Step 1: Place both the earbuds back into the charging case in correct orientation to switch
them off
 Step 2: Triple tap the CTC on both earbuds to do Factory reset, which is indicated by the
blinking of green and blue Led lights
 Step 3: Shut the lid of the charging case and then re-open it again
 Step 4: Once you take the earbuds out from the charging case, they automatically restart
 Step 5: Congratulations! Your Airdopes 441 has been Reset
Charging
 Charge the Earbuds
 Step 1: Please insert the earbuds back inside the charging case in correct
orientation.
 Step 2: A green LED will indicate that the earbuds are being charged. Once fully
charged the LED turns into blue
 Step 3: Once the earbuds are fully charged, the charging case automatically
switches off to save power.

 Charge the Case 

 Step 1: To charge the case, plug one end of the Type-C cable into the case and
connect the other end to a computer or a wall adapter.
 Step 2: The indicator in the case blinks with blue light for representing 75%-100%
power; it blinks with purple light for 35%-75% power while it blinks with red light
for representing 0%-35% power. When the case gets fully charged, the blue light
stays solid
 Note: The LED lights located on the charging case indicate the battery status of the
case.
Basic Functions
 Voice Assistant: Long touch the CTC on either earbud for 2 seconds to
activate the voice assistant
 Answer/Hang Up Call: Single tap the CTC on either earbud to answer an
incoming call and once again to hang up an ongoing call
 Reject Call: Long touch the CTC for 2 seconds to reject incoming calls
 Play/Pause Music: Single tap the left/right CTC once to play or pause a song
 Next Track: When playing music, double tap the right CTC to skip to the
next song
 Previous Track: When playing music, double tap the left CTC to return to
the previous song
Note: Volume cannot be controlled via earbuds and can only be adjusted via
phone/media device
Specifications
Headphone Type TWS

Driver Size 6mm

THD 3%

Frequency Range 20Hz ～ 20KHz

SNR <0.5%

Bluetooth Version 5.0

Bluetooth Profile HSP, HFP, A2DP and AVRCP

Bluetooth Range 10m

Water Resistance IPX6

Battery Capacity 35mAh*2 (Earbud) 500mAh (Charging Case)

Playing Time Up to 3.5 Hours

Charging Time 1.5 Hours

Mic Sensitivity - 42 ±3dB

FAQ

Q. Device not connecting via Bluetooth
• Check to see if the device is in pairing mode indicated by alternating blue and red LED
flashes on either earbud.
• Check if the device is in the range of Bluetooth (usually 10m) and if there are any
obstructions in between.
• Check to see if the device being connected to supports Bluetooth connections
• Check if it is a passcode issue and if so enter 0000
• Check to see if the device being connected to does not have any software issues – Check to
forget the device on Bluetooth, update the mobile software, if it still does not work try
factory resetting the device.

 Q. Charging case is not charging

• Check to see if the wire connected to the case is not broken, use other wires and also ensure that
the charger being used is not of 9v or 12v as that will damage the case, The LED lights located on
the charging case indicate the battery status of the case. The indicator in the case blinks orange
in colour during charge. When the case has been charged fully the orange light turns green.
 Q. Earbuds are not charging
• Check to see if the earbuds have been put inside the case in the right orientation, An orange light
on the earbud’s will indicate they are still being charged. This light will go off once the earbud’s
have been completely charged.
 Q. Device not entering stereo mode/ stuck in mono
• Check when both the earbuds are taken out of the charging case, the earbuds will
enter into the Connection Mode, indicated by alternating green and blue LED
• If one of them fails to smart power on, to manually switch the earbuds on (Manual
Power On), long touch the Multi Function Button(*MFB) for 3 seconds on both Left
and Right earbuds for switching them on until the LED light begins to flash in blue.
• Place the earbuds in the charging case and then try using them again. Check if it
connects automatically.
• Check and see if hard resetting the device works as follows
 Step 1: Place both the earbuds back into the charging case in correct
orientation to switch them off
 Step 2: Triple tap the CTC on both earbuds to do Factory reset, which is
indicated by the blinking of green and blue Led lights
 Step 3: Shut the lid of the charging case and then re-open it again
 Step 4: Once you take the earbuds out from the charging case, they
automatically restart
 Step 5: Congratulations! Your Airdopes 441 has been Reset
 Q. The sound is distorted/low volume/low bass/low quality
• Check if connected device does not have any equalizer settings applied.
• Check if the problem still occurs if the device is moved closer and all obstacles in
the middle are removed.
• Check if the distortion or quality lowers at all volumes or only at high volumes.
• Check to Check different media players and different devices and if the distortion
happens on all devices or only on specific ones.
• Check if the problem occurs at all levels of charging or only at low charging levels.

 Q. The device does not turn on

• Check to see if the device has been properly charged first, A green light on the
earbud’s will indicate they are still being charged. This light will turn blue once the
earbud’s have been completely charged.
• Check if the voltage of the charger is correct for the charging case and if the lights
on the bottom are glowing to indicate the charge level.
• Check by switching on the earbud’ on manually, press and hold the capacitive
touch control for 3 seconds until the LED begins to flash in blue.
• Check if the device was not subject to any mishandling, broken wires or exposed to
 Q. The in-built controls of the device are not working
• Check if the controls do not work while connected to another device
• Check if the media player being used supports such controls and if they controls do
not function on call or other media players
• Check if the controls have been physically damaged or exposed to any hazards

 Q. Occasional disconnects/ The right earpod keeps disconnecting

• Check if restarting the device resolves the issue.
• Check if the same problem happens for different devices and media players.
• Check if there are any obstructions between the earpods and the device and clear
them, move the device at a closer range to the earpod and see if it still affects it.
• Try factory-resetting the device.

 Q. If there are other exceptions in use

• Check if restarting the device resolves the issue.
• Place the earbud’s in the charging case and then try using them again.
• Try factory-resetting the device.
 Q. What is Insta Wake N’ Pair (IWP) technology
• Our IWP technology allows the earbuds to connect to your phone if they have already been
paired before instantaneously upon opening the case.
• Simply open the case and ensure that the Bluetooth is turned on for your media device, the
buds will connect as soon as the case is opened without the need to take them out of the
case first!

 Q. How to enable IWP for my earbuds.

• There is no special process to enable IWP, simply follow the steps to pair your airdopes to
your media device first, then upon subsequent usage the IWP tech will be enabled
automatically and the airdopes will pair automatically to your previously paired media
device if Bluetooth is turned on on your media device.

 Q. IWP is not working for my airpods.

• Check if your airdopes model has IWP tech integrated.
• Make sure that you have paired the airdopes at least once to the device you are trying
to use IWP with before.
• Check if Bluetooth is turned on for your media device and it has the airdopes in the list
of paired devices.
• Try factory-resetting the device.
 Q. The sound output is muffled
• Check if dust has accumulated inside the earbuds or if there is any obstruction.
• Check if ear wax has accumulated inside the earbuds.
• Check if there is no damage to the tips of the earbuds and see if changing them helps.
• Check if sweat or water has gone inside the earbuds.

 Q. Voice is muffled during calls/ Microphone has muffled input

• Check if restarting the device resolves the issue.
• Check if dust or ear wax as accumulated near or inside the microphone port, there is no
blockage on the microphone.
• Check if swear or water has gone inside the microphone.
• Check if there are any obstructions between the earpods and the device and clear them,
move the device at a closer range to the earpod and see if it still affects it.

 Q. Earbud not charging while inside the case even when the case is charged.
• Check if the charging pins of the case are clear and there is no obstruction.
• Check if the charging pin of the earbuds are clear and there is no obstruction.
• Check if the orientation of the earbuds inside the case is correct and they have been properly
Airdopes 491
Description
 Plug Into Nirvana with boAt Airdopes 491 TWS earbuds to enjoy your
playlist in a truly wireless way.
 You can tap into 15 times the charge with its herculean 1800mAh carry
cum charging case. With a battery capacity of 43mAh for each earbud,
indulge in blissful audio experience for up to 5.5 hours in a go.
 It has the IP67 rated shield to offers resistance against water and dust.
The TWS Airdopes 491 come equipped with 6mm drivers for immersive
sound.
 The stereo calling feature lets the user indulge in smooth and clear chats
over calls. Its latest Bluetooth v5.0 offers seamless instant connectivity.
One can access the instant voice assistant by just a single press of the
multifunction button.
 The ergonomically designed TWS Airdopes 491 are truly dope!
Overview
 TWS Airdopes 491 offers true wireless experience with latest Bluetooth v5.0
 Its mighty 1800mAh Carry cum Charging case ensures up to 15 times the
charge for earbuds
 It helps to stay Plugged Into Nirvana for extended durations with up to 5.5
hours of sound per charge
 The sturdy Airdopes 491 is IP67 rated for providing resistance against sweat,
splash and dust scares.
 It possesses 6mm Drivers for enthralling audio bliss and immersive playback
experience
 The TWS earbuds offer stereo calling feature for clear and crisp
communication
 You can access the instant voice assistant via just a single press of a button
 It has been ergonomically designed to meet the needs of every music lover by
keeping it sports centric with secure fit ear hooks
Buttons and Indicators
Basic walkthrough
 Power On 
 There are two ways to switch the ear buds on: 
 To automatically switch the earbuds on (Smart Power On) simply take them
out from the charging case
 To manually switch the earbuds on (Manual Power On), long touch the
Capacitive Touch Control (*CTC) for 3 seconds on both Left and Right earbuds
for switching them on until the LED light begins to flash in blue
 Power Off 
 There are two ways to switch the ear buds off: 
 You can simply place them ear buds back into the charging case  
 Long touch the CTC on either earbud for 5 seconds until the green indicator
light blinks before earbuds getting turned off, in order to manually switch off
the earbuds. Please note that this powers off both the earbuds.
Pairing
 Mono Earbud Use 
 Step 1: Please note that both the earbuds can be used in mono mode. Use either of the two
options; Smart Power On or Manual Power On for switching on the desired earbud
 Step 2: The selected earbud will automatically enter the connection mode indicated by
alternating blue and red LED flashes
 Step 3: Turn on Bluetooth on your phone/media device and search for ‘boAt Airdopes 491’ to
connect

 Stereo Earbud Use 
 Switch the earbuds on; a blue light will flash to confirm that they have been switched on.
Both earbud’s will pair with one another automatically.
 Both the earbuds will automatically pair with each other. The earbuds will enter into the
Connection Mode, indicated by alternating blue and red LED
flashes                                                                            
 Turn on the Bluetooth functionality on your phone/media device and scan
 Search for ‘boAt Airdopes 491’ and pair accordingly. Enter ‘0000’ as the passkey if asked.
 Congratulations! Your earbuds are now connected successfully via Bluetooth
Factory Reset
 Perform the Factory Reset in case you face any difficulty while operating your
Airdopes 491
 Step 1: Place both the earbuds back into the charging case in correct orientation to switch
them off
 Step 2: Ensure the earbuds are on charge (Red LED emits). Press and hold power/MFB button
for 8 seconds to perform factory reset
 Step 3: Shut the lid of the charging case and then re-open it again
 Step 4: Once you take the earbuds out from the charging case, they automatically restart
 Step 5: Congratulations! Your Airdopes 491 has been Reset
Charging
 Charge the Earbuds
 Step 1: Please insert the earbuds back inside the charging case in correct
orientation.
 Step 2: A green LED will indicate that the earbuds are being charged. Once fully
charged the LED turns into blue
 Step 3: Once the earbuds are fully charged, the charging case automatically
switches off to save power.

 Charge the Case 

 Step 1: To charge the case, plug one end of the Type-C cable into the case and
connect the other end to a computer or a wall adapter.
 Step 2: The LED lights located on the charging case indicate the battery status of
the case. The indicator in the case blinks red in colour during charge. When the
case has been charged fully the red light gets steady.
Basic Functions
 Voice Assistant: Long press the MFB on either earbud for 2 seconds to
activate the voice assistant
 Answer/Hang Up Call: Single press the MFB on either earbud to answer an
incoming call and once again to hang up an ongoing call
 Reject Call: Long press the MFB on either earbud for 2 seconds to reject
incoming calls
 Play/Pause Music: Single press the left/right MFB once to play or pause a
song
 Next Track: When playing music, double press the ‘+’ button on right
earbud to skip to the next song
 Previous Track: When playing music, double press the ‘-‘ button on left
earbud to return to the previous song
Note: Volume can only be controlled via the phone/media device.
Specifications
Headphone Type TWS

Driver Size 6mm

THD ≤5 ％

Frequency Range 20Hz ～ 20KHz

SNR 90dB

Bluetooth Version 5.0

Bluetooth Profile HSP, HFP, A2DP and AVRCP

Bluetooth Range 10m

Water Resistance IP67

Battery Capacity 43mAh*2 (Earbud) 1800mAh (Charging Case)

Playing Time Up to 5.5 Hours

Charging Time 2 Hours

Mic Sensitivity -42dB

Product Weight 128g

FAQ

Q. Device not connecting via Bluetooth
• Check to see if the device is in pairing mode indicated by alternating blue and red LED
flashes on either earbud.
• Check if the device is in the range of Bluetooth (usually 10m) and if there are any
obstructions in between.
• Check to see if the device being connected to supports Bluetooth connections
• Check if it is a passcode issue and if so enter 0000
• Check to see if the device being connected to does not have any software issues – Check to
forget the device on Bluetooth, update the mobile software, if it still does not work try
factory resetting the device.

 Q. Charging case is not charging

• Check to see if the wire connected to the case is not broken, use other wires and also ensure that
the charger being used is not of 9v or 12v as that will damage the case, The LED lights located on
the charging case indicate the battery status of the case. The indicator in the case blinks orange
in colour during charge. When the case has been charged fully the red light turns steady.
 Q. Earbuds are not charging
• Check to see if the earbuds have been put inside the case in the right orientation, An red light on
the earbud’s will indicate they are still being charged. This light will go off once the earbud’s
have been completely charged.
 Q. Device not entering stereo mode/ stuck in mono
• Check when both the earbuds are taken out of the charging case, the earbuds will
enter into the Connection Mode, indicated by alternating green and blue LED
• If one of them fails to smart power on, to manually switch the earbuds on (Manual
Power On), long touch the Multi Function Button(*MFB) for 3 seconds on both Left
and Right earbuds for switching them on until the LED light begins to flash in blue.
• Place the earbuds in the charging case and then try using them again. Check if it
connects automatically.
• Check and see if hard resetting the device works as follows
 Step 1: Place both the earbuds back into the charging case in correct
orientation to switch them off
 Step 2: Ensure the earbuds are on charge (Red LED emits). Press and hold
power/MFB button for 8 seconds to perform factory reset
 Step 3: Shut the lid of the charging case and then re-open it again
 Step 4: Once you take the earbuds out from the charging case, they
automatically restart
 Step 5: Congratulations! Your Airdopes 491 has been Reset
 Q. The sound is distorted/low volume/low bass/low quality
• Check if connected device does not have any equalizer settings applied.
• Check if the problem still occurs if the device is moved closer and all obstacles in
the middle are removed.
• Check if the distortion or quality lowers at all volumes or only at high volumes.
• Check to Check different media players and different devices and if the distortion
happens on all devices or only on specific ones.
• Check if the problem occurs at all levels of charging or only at low charging levels.

 Q. The device does not turn on

• Check to see if the device has been properly charged first, A red light on the
earbud’s will indicate they are still being charged. This light will turn off once the
earbud’s have been completely charged.
• Check if the voltage of the charger is correct for the charging case and if the lights
on the bottom are glowing to indicate the charge level.
• Check by switching on the earbud’ on manually, press and hold the capacitive
touch control for 3 seconds until the LED begins to flash in blue.
• Check if the device was not subject to any mishandling, broken wires or exposed to
 Q. The in-built controls of the device are not working
• Check if the controls do not work while connected to another device
• Check if the media player being used supports such controls and if they controls do
not function on call or other media players
• Check if the controls have been physically damaged or exposed to any hazards

 Q. Occasional disconnects/ The right earpod keeps disconnecting

• Check if restarting the device resolves the issue.
• Check if the same problem happens for different devices and media players.
• Check if there are any obstructions between the earpods and the device and clear
them, move the device at a closer range to the earpod and see if it still affects it.
• Try factory-resetting the device.

 Q. If there are other exceptions in use

• Check if restarting the device resolves the issue.
• Place the earbud’s in the charging case and then try using them again.
• Try factory-resetting the device.
 Q. The sound output is muffled
• Check if dust has accumulated inside the earbuds or if there is any obstruction.
• Check if ear wax has accumulated inside the earbuds.
• Check if there is no damage to the tips of the earbuds and see if changing them helps.
• Check if sweat or water has gone inside the earbuds.

 Q. Voice is muffled during calls/ Microphone has muffled input

• Check if restarting the device resolves the issue.
• Check if dust or ear wax as accumulated near or inside the microphone port, there is no
blockage on the microphone.
• Check if swear or water has gone inside the microphone.
• Check if there are any obstructions between the earpods and the device and clear them,
move the device at a closer range to the earpod and see if it still affects it.

 Q. Earbud not charging while inside the case even when the case is charged.
• Check if the charging pins of the case are clear and there is no obstruction.
• Check if the charging pin of the earbuds are clear and there is no obstruction.
• Check if the orientation of the earbuds inside the case is correct and they have been properly
Airdopes 481
Description
 Rock into your rhythms with boAt Airdopes 481. It offers an Immersive
Audio experience with 6mm Dynamic Drivers. Have access to the instant
Wireless Bluetooth Connectivity V5.
 Its Easy Access, Integrated Controls allows for a fantastic listening
experience, with an in-built mic to handle any incoming calls. Its powerful
400mAh charging cum carry case offers 3x the charge for the earbuds with
a total playtime of 10 hours.
 Prepared for almost anything, it is IPX5 rated for water and sweat
resistance.
 It’s time to rock into your rhythm when you’re raising a storm with the
boAt Airdopes 481.
Overview
 Wireless Bluetooth Bliss V5.0 – Tap into the instant true wireless
connectivity with the latest Bluetooth V5.0
 Premium Immersive Audio – The 6mm dynamic drivers pump out immersive
audio for just the right vibe
 400mAh Carry Case (x3 Charges) – Carry your music anywhere with the sleek
& portable charging case that allows the music to come to life anytime, by
offering a total playback time of 10 hours
 Dynamic Industrial Design – The ergonomically designed TWS earbuds have
the design to glide with, towards the shores of Nirvana
 IPX5 Sweat and Water Resistance: It is IPX5 rated to offer resistance against
water and sweat scares for a carefree listening experience
 Integrated Controls with Voice Assistant – The easy access, integrated
controls with built-in mic and the voice assistant feature lets one delve
deeper into the boAt audio bliss
Buttons and Indicators
Basic walkthrough
 Power On 
 There are two ways to switch the ear buds on: 
 To automatically switch the earbuds on (Smart Power On) simply take them
out from the charging case
 To manually switch the earbuds on (Manual Power On), long touch the
Capacitive Touch Control (*CTC) for 3 seconds on both Left and Right earbuds
for switching them on until the LED light begins to flash in blue/red.
 Power Off 
 There are two ways to switch the ear buds off: 
 You can simply place them ear buds back into the charging case  
 Long touch the CTC on either earbud for 5 seconds until the red indicator light
blinks before earbuds getting turned off, in order to manually switch off the
earbuds. Please note that this powers off both the earbuds.
Pairing
 Mono Earbud Use 
 Step 1: Please note that both the earbuds can be used in mono mode. Use either of the two
options; Smart Power On or Manual Power On for switching on the desired earbud
 Step 2: The selected earbud will automatically enter the connection mode indicated by
alternating blue and red LED flashes
 Step 3: Turn on Bluetooth on your phone/media device and search for ‘boAt Airdopes 481’ to
connect

 Stereo Earbud Use 
 Switch the earbuds on; a blue/red light will flash to confirm that they have been switched
on. Both earbud’s will pair with one another automatically.
 Both the earbuds will automatically pair with each other. The earbuds will enter into the
Connection Mode, indicated by alternating blue and red LED
flashes                                                                            
 Turn on the Bluetooth functionality on your phone/media device and scan
 Search for ‘boAt Airdopes 481’ and pair accordingly. Enter ‘0000’ as the passkey if asked.
 Congratulations! Your earbuds are now connected successfully via Bluetooth
Factory Reset
 Perform the Factory Reset in case you face any difficulty while operating your
Airdopes 481
 Step 1: Place both the earbuds back into the charging case in correct orientation to switch
them off
 Step 2 Triple tap the CTC on both earbuds to perform the Factory Reset. Once done, it gets
indicaed by alternate red and blue LED flashes.
 Step 3: Shut the lid of the charging case and then re-open it again
 Step 4: Once you take the earbuds out from the charging case, they automatically restart
 Step 5: Congratulations! Your Airdopes 491 has been Reset
Charging
 Charge the Earbuds
 Step 1: Please insert the earbuds back inside the charging case in correct
orientation.
 Step 2: A red LED will indicate that the earbuds are being charged. Once fully
charged the LED turns into blue
 Step 3: Once the earbuds are fully charged, the charging case automatically
switches off to save power.

 Charge the Case 

 Step 1: To charge the case, plug one end of the micro-usb cable into the case and
connect the other end to a computer or a wall adapter.
 Step 2: The 4 LED lights aligned vertically located on the charging case indicate the
battery status of the case. The 4 lights are illuminated for 60 seconds once the
case has been successfully charged.
Basic Functions
 Voice Assistant: Long press the CTC on either earbud for 2 seconds to
activate the voice assistant
 Answer/Hang Up Call: Tap the CTC once on either earbud to answer an
incoming call and once again to hang up an ongoing call
 Reject Call: Long press the CTC on either earbud for 2 seconds to reject
incoming calls
 Play/Pause Music: Tap the left/right CTC once to play or pause a song
 Next Track: When playing music, double tap the CTC on right earbud to skip
to the next song
 Previous Track: When playing music, double tap the CTC on left earbud to
return to the previous song
Note: Volume can only be controlled via the phone/media device.
Specifications
Headphone Type TWS

Driver Size 6mm

Impedance 16Ω

Frequency Range 20Hz ～ 20KHz

Sensitivity 108±3dB

Bluetooth Version 5.0

Bluetooth Profile HSP, HFP, A2DP and AVRCP

Bluetooth Range 10m

Water Resistance IPX5

Battery Capacity 43mAh*2 (Earbud) 400mAh (Charging Case)

Playing Time Up to 3 Hours

Charging Time 2 Hours

FAQ

Q. Device not connecting via Bluetooth
• Check to see if the device is in pairing mode indicated by alternating blue and red LED
flashes on either earbud.
• Check if the device is in the range of Bluetooth (usually 10m) and if there are any
obstructions in between.
• Check to see if the device being connected to supports Bluetooth connections
• Check if it is a passcode issue and if so enter 0000
• Check to see if the device being connected to does not have any software issues – Check
to forget the device on Bluetooth, update the mobile software, if it still does not work try
factory resetting the device.

 Q. Charging case is not charging

• Check to see if the wire connected to the case is not broken, use other wires and also ensure
that the charger being used is not of 9v or 12v as that will damage the case, The LED lights
located on the charging case indicate the battery status of the case. The indicator in the case
blinks during charge and will remain steady for 60 seconds before turning off on full charge.
 Q. Earbuds are not charging
• Check to see if the earbuds have been put inside the case in the right orientation, An red light
on the earbud’s will indicate they are still being charged. This light will go off once the
earbud’s have been completely charged.
 Q. Device not entering stereo mode/ stuck in mono
• Check when both the earbuds are taken out of the charging case, the earbuds will
enter into the Connection Mode, indicated by alternating red and blue LED
• If one of them fails to smart power on, to manually switch the earbuds on (Manual
Power On), long touch the Capacitive Touch Control(*CTC) for 3 seconds on both
Left and Right earbuds for switching them on until the LED light begins to flash in
blue.
• Place the earbuds in the charging case and then try using them again. Check if it
connects automatically.
• Check and see if hard resetting the device works as follows
 Step 1: Place both the earbuds back into the charging case in correct
orientation to switch them off
 Step 2 Triple tap the CTC on both earbuds to perform the Factory Reset. Once
done, it gets indicaed by alternate red and blue LED flashes.
 Step 3: Shut the lid of the charging case and then re-open it again
 Step 4: Once you take the earbuds out from the charging case, they
automatically restart
 Step 5: Congratulations! Your Airdopes 491 has been Reset
 Q. The sound is distorted/low volume/low bass/low quality
• Check if connected device does not have any equalizer settings applied.
• Check if the problem still occurs if the device is moved closer and all obstacles in
the middle are removed.
• Check if the distortion or quality lowers at all volumes or only at high volumes.
• Check to Check different media players and different devices and if the distortion
happens on all devices or only on specific ones.
• Check if the problem occurs at all levels of charging or only at low charging levels.

 Q. The device does not turn on

• Check to see if the device has been properly charged first, A red light on the
earbud’s will indicate they are still being charged. This light will turn off once the
earbud’s have been completely charged.
• Check if the voltage of the charger is correct for the charging case and if the lights
on the bottom are glowing to indicate the charge level.
• Check by switching on the earbud’ on manually, press and hold the capacitive
touch control for 3 seconds until the LED begins to flash in blue.
• Check if the device was not subject to any mishandling, broken wires or exposed to
 Q. The in-built controls of the device are not working
• Check if the controls do not work while connected to another device
• Check if the media player being used supports such controls and if they controls do
not function on call or other media players
• Check if the controls have been physically damaged or exposed to any hazards

 Q. Occasional disconnects/ The right earpod keeps disconnecting

• Check if restarting the device resolves the issue.
• Check if the same problem happens for different devices and media players.
• Check if there are any obstructions between the earpods and the device and clear
them, move the device at a closer range to the earpod and see if it still affects it.
• Try factory-resetting the device.

 Q. If there are other exceptions in use

• Check if restarting the device resolves the issue.
• Place the earbud’s in the charging case and then try using them again.
• Try factory-resetting the device.
 Q. What is Insta Wake N’ Pair (IWP) technology
• Our IWP technology allows the earbuds to connect to your phone if they have already been
paired before instantaneously upon opening the case.
• Simply open the case and ensure that the Bluetooth is turned on for your media device, the
buds will connect as soon as the case is opened without the need to take them out of the
case first!

 Q. How to enable IWP for my earbuds.

• There is no special process to enable IWP, simply follow the steps to pair your airdopes to
your media device first, then upon subsequent usage the IWP tech will be enabled
automatically and the airdopes will pair automatically to your previously paired media
device if Bluetooth is turned on on your media device.

 Q. IWP is not working for my airpods.

• Check if your airdopes model has IWP tech integrated.
• Make sure that you have paired the airdopes at least once to the device you are trying
to use IWP with before.
• Check if Bluetooth is turned on for your media device and it has the airdopes in the list
of paired devices.
• Try factory-resetting the device.
 Q. The sound output is muffled
• Check if dust has accumulated inside the earbuds or if there is any obstruction.
• Check if ear wax has accumulated inside the earbuds.
• Check if there is no damage to the tips of the earbuds and see if changing them helps.
• Check if sweat or water has gone inside the earbuds.

 Q. Voice is muffled during calls/ Microphone has muffled input

• Check if restarting the device resolves the issue.
• Check if dust or ear wax as accumulated near or inside the microphone port, there is no
blockage on the microphone.
• Check if swear or water has gone inside the microphone.
• Check if there are any obstructions between the earpods and the device and clear them,
move the device at a closer range to the earpod and see if it still affects it.

 Q. Earbud not charging while inside the case even when the case is charged.
• Check if the charging pins of the case are clear and there is no obstruction.
• Check if the charging pin of the earbuds are clear and there is no obstruction.
• Check if the orientation of the earbuds inside the case is correct and they have been properly