Sub – Marketing Strategy.
Submitted to – Prof. Vikram
Parekh.
Date – 21/ 09/ 2009
• Mohd. Asad Khan.
• Bhaskar Shukla.
• Tushar Kamble.
• Kanchan Sahare.
• Sachin Surve.
VISION
1984 :- Fuel efficient Vehicle with latest technology.
1987 :- Leader in Domestic Market and Be among
Global Players in Overseas Market.
1997 – Till Date :- The leader in Automobile industry,
Creating Customers delight and
Shareholders wealth, ‘a pride of
India’.
ABOUT MARUTI SUZUKI
Subsidiary of Suzuki Motor Corporation of Japan
India's largest passenger car company
25 Years of trust
Over 7720 employees in 4 plants
INDIAN AUTOMOBILE INDUSTRY
(2007-08)
CURRENT STRATEGIES BY MARUTI
Pricing strategy - catering to all segments
Offering one stop shop to customers
Repositioning of Maruti products
Customer Centric Approach
Committed to motorizing India
Realisation of importance of vehicle
maintenance services market
Playing on cost leadership
COMPETITOR ANALYSIS
HYUNDAI
1. Positioning of Hyundai Santro
- Family Car to Smart Car for young People
- Complete Family Car to Sunshine car.
2. Hyundai’s Pricing Strategy
- Markdown of Prices on Santro Xing
- Non AC Santro at 2.79 Lacs
TATA MOTORS
1. Positioning Of Tata Indica
- Indica is positioned as ‘more car per car’
2. Tata’s Pricing Strategy
- Indica is priced between Rs 2.56 Lacs to 3.88 Lacs
CURRENT THREATS
Perception Change
Growing Competition In Compact Cars
Few Maruti models may face extinction
RULE OF 3
Maruti Suzuki is Specialist. As it plays only in
Passenger and Commercial cars and related
Subsidiaries.
Maruti Insurance (2002)
Maruti Finance (2002, 166 cities)
Authorized Service Stations.
Maruti True Value
Maruti Driving Schools (Delhi and Panjab)
COMPETITIVE POSITIONS
Market leader (54%. 2008-09)
Expanding the total market.
Defending the market share.
Expanding market share.
PORTER’S FIVE FORCES
BASIS OF SEGMENTATION
Geographic
Region, City or Metro
Size, Density, Climate
Demographic
Age, Gender, Family size
and Fife cycle, Race,
Occupation, or Income ...
Psychographic
Lifestyle or Personality
TARGETING :- SELECTIVE
SPECIALIZATION
Market
Urban Semi – Urban Rural
Product
A1 Yes Yes
A2 Yes Yes Yes
A3 Yes Yes
SUV Yes
C- Class Yes Yes Yes
TARGETING :- ON THE BASIS OF
INCOME GROUP
Income Group
RS. 2- 3 lacs. RS. 3-5 lacs. RS. 5 - > 5
Product /annum /annum lacs. /annum
A1 Yes
A2 Yes Yes
A3 Yes
SUV Yes
C- Class Yes Yes Yes
POSITIONING
Product Target Customers Benefits Value Proposition
A1 A consumer who Durability and A car which gives
wants car. Performance Durability in low cost.
A2 A consumer who Spaciousness . A spacious small car
wants Small & without extra cost.
spacious car.
A3 A consumer who Design, Style and A car design with
wants more comfort Luxury. style and luxury.
car
SUV Lifestyle Oriented Rigidness, Luxury A Vehicle that
consumers. and Comfort . provides the luxury
and Comfort of a car.
C-Class A consumer who More spacious car. A big car with
wants car for reasonable price
commercial use
BCG MATRIX
Relative market share
= Business unit sales this year
Leading rival's sales this
year
Market growth rate
= Individual sales - Individual sales
current year pervious year
Individual sales pervious year
GENERIC STRATEGIES
• Overall cost leadership
• Low-cost-position relative to a firm’s peers
• Manage relationships throughout the entire value chain
• Differentiation
• Create products and/or services that are unique and valued
• Non-price attributes for which customers will pay a premium
• Focus strategy
• Narrow product lines, buyer segments, or targeted geographic
markets
• Attain advantages either through differentiation or cost
leadership
GENERIC STRATEGIES
Lower Cost Differentiation
S Industry wide Cost Leadership Differentiation
c
o
p Cost Focus Differentiation
Particular Focus
e Segment
Competitive Advantage
AN OFF'S MATRIX
Existing Product New Product
Market Penetration
• Distribution Product Development
•Expansion of •New product –
Existing
manufacturing Splash
Market facilities
Market Development Diversification
New •Exports
Marke
t
4PS
Product
Price
Place
Promotion
EXISTING PRODUCT STRATEGY
Portfolio of 12 products
Five product lines
Product Line Products
A1 800
A2 Alto, Zen ,Wagon –R, Swift, A-star
A3 D ZiRE, Sx4
SUV Vitara, Gypsy
C - Class Omani, Versa
Core Product, Formal Product, Augmented Product &
Future Product
PRODUCT STRATEGY
Guarantees & After sales
warranties services
Delivery
points &
Replaceme Attributes
Core nt or
Styling systems
Formal
Product returns Colour
Product
policy
Instructions Core Installation
Manual Product (for bulky
products)
Payment Brand
options Name
(for high Quality
Packaging C
priced ed ust
prod- a uc om Augmented
Tr nd atio er
Customer ai
cts)
complaint
ni
ng
n
Product
management
Future Product
SUGGESTED PRODUCT STRATEGY
More fuel efficient cars.
AlterNet fuel cars.
Eco friendly cars.
More focus on A1, A2 & A3.
MORE FOCUS ON A1, A2 & A3.
EXISTING PRICE STRATEGY
Pricing Objective :- Market share &
Cost Leadership
Pricing Method :- Markup Pricing (cost plus pricing )
Pricing strategy :- Economical Pricing
SUGGESTED PRICE STRATEGY
Continue Economic pricing strategy as it will
help to achieve goal of become cost leader.
Expansion of manufacturing facility to
achieve economies of scale.
EXISTING PLACE STRATEGY
600 New car sales outlets covering 393
cities.
265 ‘Maruti True Value’ outlets spread across
166 cities.
2628 Maruti Authorized Service Stations,
covering 1220 cities.
Tie up with Adani group for exporting
200,000 units through Mnudra port Gujarat
SUGGESTED PLACE STRATEGY
400 new car sales outlets in next three years.
150 new true value shops in next three years.
1200 new Maruti Authorized Service Stations in
next three years.
Tie up with other distributors for Exports.
EXISTING PROMOTION STRATEGY
o Advertising
o TV Ads
o Print Ads
o Radio Ads
o Advertising Strategy
Persuasion Advertising
“Ghar Aa Gaya Hindustan”
“India Comes Home in Maruti Suzuki.”
Information Advertising
CONT………….
Alternative Advertising Options
BTL - Sponsorships
TV shows - India’s Got talent
Place Advertising – Bill boards
Sales Promotions
Product warranties
Premiums (gifts)
Trade shows
2,628The number of workshops that provide
customers with maintenance support in 1220
cities.
SUGGESTED PROMOTION STRATEGY
Continue with existing Advertising strategy.
Look for Alternative Advertising Options.
BTL