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NS Series V8.3 - Summary - : Rev 1.0 10 November 2020

The document summarizes new features in the NS Series V8.3 firmware release including: 1. Improvements to remote working capabilities for the CA client and IP softphone, including TLS encryption and chat over remote connections without VPN. 2. A new "CLIP for Emergency Dial" feature that sends the device's location-based CLIP number to the trunk when an emergency number is dialed. 3. The built-in PMSi module is now certified to interface with the Oracle Opera property management system.

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0% found this document useful (0 votes)
122 views17 pages

NS Series V8.3 - Summary - : Rev 1.0 10 November 2020

The document summarizes new features in the NS Series V8.3 firmware release including: 1. Improvements to remote working capabilities for the CA client and IP softphone, including TLS encryption and chat over remote connections without VPN. 2. A new "CLIP for Emergency Dial" feature that sends the device's location-based CLIP number to the trunk when an emergency number is dialed. 3. The built-in PMSi module is now certified to interface with the Oracle Opera property management system.

Uploaded by

Waldir
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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NS Series V8.

3
- Summary -
Rev 1.0 10 November 2020
Table of Contents for V8.3

No. Contents KX-NS


Version 8.3
1 CA V6 / IP Softphone V5 – Remote Yes
Working improvements
2 CLIP for emergency dial Yes
3 Built-in PMSi -Oracle Opera certified- Yes

2
Overview
CA v6 / IP Softphone v5 – Remote Working

Following improvements made to CA and IP softphone for PC:


- TLS encrypted communication with remote CA clients and IP Softphone (VPN-less)
- SRTP Encrypted VoIP with remote IP Softphone.
- CA Chat over remote connection without VPN (via PBX)

Head office
www
ROUTER

home / remote office

ROUTER

Home

4
CLIP for Emergency dial

When an emergency number is dialed, “CLIP for Emergency Dial” configured for the device
location is sent to the CO trunk as the Calling Party ID (SIP or ISDN only).

192.168.0.192 to 192.168.0.254 / CLIP: 03330004444


4th floor Emergency Call Centre
CS
192.168.0.128 to 192.168.0.191 / CLIP: 03330003333
PBX
3rd floor CS
Location base CLIP
03330004444
192.168.0.64 to 192.168.0.127 / CLIP: 03330002222 e.g. Database Address:
2nd floor 03330004444 XYZ street 12345
4F East Location
192.168.0.1 to 192.168.0.63 / CLIP:03330001111
1st floor

*When “CLIP for Emergency Dial” is not programmed, CLIP of extension is sent.

5
Call Back from the Emergency Call Centre

When the emergency call centre calls back, the call is automatically directed by the PBX to the
terminal that made the outgoing call to the emergency call centre.
(The call is not routed by standard DDI programming in this case).

Emergency Call Centre

Make Emergency Calls back to


call with CLIP 0202-123-4504
0202-123-4504

“Emergency Dial Alert log” PBX Routes the call based on the
Caller / To / CLIP
PBX Emergency Dial Alert log, not DDI table
102 / 911 / 02021234504

102

6
Built-in PMSi -Oracle Opera Certified-

NS V8.3 Built in PMSi Certified with Oracle Opera 5.5 interface

7
Programming
CA V6 – Remote Working Improvements

Reserved Bit Default Specification when the bit is enabled

23-6 Enabled * • TLS applied to Panasonic CA. Chat also works via PBX instead
of P2P for remote users without VPN.
• Only supported with CA client direct PBX connection (CA
clients connecting to CA Server software do not support TLS or
VPN-less Chat)
• CA client must be version 6.0 or later

* If existing PBX is upgraded, 23-6 will be “Disabled”. If initialized at v8.3 then default is “Enabled”

Built-in CA Server port number needs to be configured for port forwarding/open port at PBX side router/firewall.

There is no other special additional configuration required for CA over TLS connection.

9
CA V6 – Remote Working Improvements

CA V6 client must also be installed for these features to be supported and operate correctly.

PBX Firmware Version CA Client Version Specifications


V5.x (or earlier)
V8.2x (or earlier)
V6.x (or later) CA works but no encryption or
V5.x (or earlier) remote chat feature
Existing/configured system, updated
to V8.3x (or later) V6.x (or later)
V5.x (or earlier) CA does not work at all *
New or factory initialized system with
V8.3x (or later) CA with TLS encryption and remote
V6.x (or later)
CHAT feature supported

* CA Client must be upgraded to V6.x (or later)

10
IP Softphone V5 – Remote Working Improvement

IP Softphone V5 MGCP-TLS/SRTP

There is no additional set up required for IP Softphone MGCP-TLS/SRTP operation.


Configuration as per NT6 series MGCP-TLS/SRTP MRG connection.
Set the IP-PT Extension Ports > Location > Phone Location to Remote + Local for all remote extension dev
ices.

Set MGCP-TLS/SRTP to Enable for encrypted communication, if required .

11
CLIP for Emergency dial

“CLIP for Emergency Dial” can be programmed according to IP address range for IP terminal and accordin
g to device port for legacy device.
(IP terminal means KX-NT Series phones, IP Softphone, any SIP phone and DECT on IP-CS).

- Up to 64 Network Addresses can be configured with dedicated CLIP as location identity for Emergency Dial

- Each Legacy device can have CLIP as location identity for Emergency Dial

12
Call Back from the Emergency Call Centre

- This feature applies to any Numbers configured in the Emergency Number table:

If selected, then when an emergency number


is dialed, FWD All/DND is disabled
automatically and call waiting is enabled
automatically.

If FWD Busy/NoAns/Busy&NoAns is already


configured, then settings are not changed or
disabled.
911

- If <DDI number received from ISDN/SIP network> and <CLIP sent to ISDN/SIP network> are not identical
then call back does not work. DDI number should be modified to match CLIP by programming.

DDI 4567 can be modified to


2021234567 for example.

13
Call Back from the Emergency Call Centre
• Maximum 20 emergency calls are logged.
• Caller information and CLIP are recorded in the log.
(EXT recognized as physical port number. CLIP logged in case it is CLIP for Emergency Dial)
• Older log is overwritten automatically when 21st emergency call is made.
• “Alert & Log” must be enabled.

Condition
- Call back can reach caller directly by DDI when <DDI number received from ISDN/SIP network for call back> and
<CLIP sent to ISDN/SIP network when making an emergency call> are identical.

- When the calling extension/user has two or more devices (e.g. using One Number, Wireless XDP etc.) all devices
ring with the call back.

- With the “Cancel FWD/DND” option enabled, when an emergency number is dialed (regardless of “CLIP for
Emergency Dial” setting), FWD/DND is disabled automatically and call waiting is enabled automatically.
If they need to be enabled/disabled for normal operation then settings must be changed manually.

- If <DDI number received from ISDN/SIP network> and <CLIP sent to ISDN/SIP network> are not identical then call
back does not work. DDI number should be modified to match CLIP by programming.

14
Built-in PMSi -Oracle Opera Certified-

Certified with Oracle Opera 5.5 interface

PBX Side:
Certified firmware version is V8.30.
System Option Reserved Bit 21-07 must be enabled to work with Oracle Opera.

Opera side:
Requires Opera to be configured for Panasonic KX-NS1000 TMS interface connection

Panasonic KX-NS1000 is listed on Oracle Cloud Marketplace.


Oracle have included Panasonic KX-NS300/500/700 systems to their internal compatible list
but these models will not be listed on Oracle Cloud Marketplace. However, the Oracle Sales
team are aware that these models are also compatible.

15
END
Modification

NS_series_V8.3_Summary_Rev1.0_10Nov2020.pptx : 1 st release

17

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