EMAIL
ETIQUETTES
Submitted to:-
Mr. H. K. Jha
Email
Electronic mail,
commonly
called email or e-mail, is a
method of
exchanging digital
messages from an author to
one or more recipients.
Modern email operates
across the Internet or
other computer networks.
Electronic mail, or e-mail,
is the most frequently used
service on the Internet.
Why Email???
We can send a message any time, any where.
It saves time. E-mail is fast, usually taking no more
than a few minutes to be received.
We can send the same message to several people
at the same time.
We can forward information to co-workers
without retyping it.
We can e-mail electronic documents and the
recipients can then edit and return revised
versions.
E-Mail Etiquette
Etiquette – is defined as:
“the conduct or procedure required by good
breeding or prescribed by authority to be
observed in social or official life”
E-Mail Etiquette
The purpose of e-mail etiquette:
Professionalism
Efficiency
Security
E-Mail Etiquette
Things to do when sending e-mail:
Use spell checking. Most e-mail software
packages have spell checking and it can be
set to check each message before sending.
Use proper punctuation, grammar and
spelling.
E-Mail Etiquette
Things to do when sending e-mail:
Zip attached files. Three reasons for this:
Reduces file size
Protects against firewalls stripping
attachments
If multiple attached files, makes easier to
unpack
E-Mail Etiquette
Things to do when sending e-mail:
Be sure to complete the subject line of the
email.
Use appropriate opening and closing.
Don’t abbreviate.
Minimize use of bold font.
Read message thoroughly before sending.
E-Mail Etiquette
Things to do when sending e-mail:
Also, do not capitalize (i.e.., ALL UPPERCASE)
unless you really mean it. “CALL ME!” is interpreted
differently than “call me.”
E-Mail Etiquette
Things to do when sending e-mail:
Remember the written word, unlike a
conversation, can be interpreted/mis-
interpreted very easily. Choose your words
carefully.
E-Mail Etiquette
Things to do when receiving e-mail:
Even if you don’t have time to “fully” respond to an
email, be sure to let the sender know you have
received it!
E-Mail Etiquette
Things to do when sending e-mail:
• Check for proper layout.
• Avoid unprofessional language.
• Use blind copy (BC) when individuals don’t
know each other.
• Auto-respond when out of the office.
• Keep emote icons to a minimum; i.e.., :)
E-Mail Etiquette
Things to do when sending e-mail:
Before sending large attachments, send a short
message to the recipient informing them of what
you are about to do, and wait for their response.
Remember we still have people on dial-up
Group Members
NAME Roll No
Md. Shadab Khan 090104058
Md. Zeeshan Faizi 090104059
Deepak Panwar
Arun Pratap