CHAPTER 2
Business Ethics & Social
Responsibility
Business Policy
Instructor: Sumera Kazi
Conduct
Rule of Man Rule of Men/Society Rule of Law
■ Moral ■ Ethical ■ Legal
■ basic standards,
■ Individually ■ Society imposed
values, and attitudes.
imposed ■ Societal values ■ Laws are imposed to
■ Personal values avoid:
– Frauds
– Thefts
– Violence etc.
Role Of Ethics In Business
■ Ethical issues
– Bribes
– Misuse of company time
– Abusive and intimidating behavior
– Misuse of company resources
– Conflict of interest
■ Fairness and honesty
– Communications
– Business relationships
■ Plagiarism
Making Decisions About Ethical Issues
• legal restrictions or violations?
• Specific code of ethics or policy on the action?
• Any industry trade groups that address this issue?
• Would this activity be accepted by your co-workers?
Will your decision or action with stand open
discussion with co-workers and managers and survive
faultless?
• How does this activity fit with your own beliefs and
values?
Improving Ethical Behavior In Business
Managers’ Opportunity:
Individual Ethical/Unethical
and co- Code &
standard
compliance
Choices in
workers’
and values requirement Business
influence
Code of Ethics
■ Formalized rules and standards that describe what the company expects
of its employees.
■ Codes and policies on ethics encourage the creation of an ethical culture
in the company
■ The enforcement of ethical codes and policies through rewards and
punishments increases the acceptance of ethical standards by employees.
– Whistleblowing: employee exposes an employer’s wrongdoing to outsiders
■ Developing code of ethics
– Create a team (managerial and non-managerial staff)
– Solicit inputs from all employees, regarding common questions.
– Make headings clear, understandable and use images to get memorized
– Hold group meetings, distribute minutes.
– Let all employee know that they will receive future training in code document.
The Nature Of Social Responsibility
Stage 1 Economical
• Earning profits
• Providing healthy ROIs
Stage 2 Legal
• Specifying policies, codes of licensing, Corporate
• payments and legal tax agreements Citizenshi
p
Stage 3 Ethical
• Offering welfare benefits to employee
• Supporting with fair prices
Stage 4 Voluntary
• working for non-profit activities
• Supporting communities.
FOR & AGAINST
OF
SOCIAL RESPONSIBILITY
SOCIAL RESPONSIBILITY ISSUES
• Relations with Owners and Stockholders.
• Employee Relations
• Consumer Relations
• Consumerism
• John F. Kennedy’s 4 rights
• Right To Safety
• Right To Be Informed
• Right To Choose
• Right To Be Heard
• Sustainability Issues.
• Pollution
• Alternative Energy
• Response to Environmental Issues.
• Community Relations.