Staffing
By-Ashita Tiwari
Introduction
Management means getting things done through people. Since
things are to be done by people, it is necessary that managers
should choose and employ people for the work to be performed
Staffing refers to the function of manning the organisation
structure through proper recruitment, selection, training and
development of people for the positions created in the
organisation.
In a small business, like a grocery shop, the owner manager may not need
any one else to help him in running the shop. All the activities are performed
by him. But as a business unit grows in size, the manager alone is not able
to perform various jobs. It is quite possible that you would like to apply for a
job after passing the Senior Secondary Examination, or you may start your
own business and would like to employ people to assist you in running the
business. In both the situations it is easier if it is known in advance how
employees are recruited in a business.
WHAT IS MEANT BY STAFFING?
Staffing is a function of management which includes
recruiting, training, developing and maintaining
competent managers and operatives for performing
organizational tasks in an effective and efficient
manner.
It is a continuous process consisting of several
activities such as estimating manpower needs,
recruitment, selection, training and development,
deciding on remuneration for work to be performed,
transfer, promotion and performance appraisal.
Meaning conts,,
The term staffing may be defined as the managerial
function of hiring and developing the required personnel
to fill in various positions in an organization. This function
involves the determination of the size and categories of
staff requirement. It is also concerned with employing the
right type of people and developing their skills through
training. The staffing function focuses on maintaining
and improving the manpower in an organization.
Nature of Staffing:
The managerial function of
staffing is of continuous
nature. The managers have
to give attention to the
staffing needs of the
organization. The staffing
policy of the organization
has to be developed on the
basis of long term
requirement of the
organization.
Importance of Staffing:
1. Key to other managerial functions. Staffing function is very closely
related to other managerial areas of the business. It greatly influences
the direction and control in the organization. The effectiveness of other
managerial functions depends on the effectiveness of the staffing
function.
2. Building healthy human relationships. Staffing function helps to build
proper human relationships in the organization. Smooth human
relations is the key to better communication and co-ordination of
managerial efforts in an organization.
3. Human resources development: Skilled and experienced staff is the best
asset of a business concern. The staffing function helps developing this
asset for the business. It inculcates the corporate culture into the staff
which in turn ensures smooth functioning of all the managerial aspects
of the business.
Importance conts,,,
4. Long Term effect: Staffing decisions have long term effect on the
efficiency of an organization. Qualified, efficient and well motivated
staff is an asset of the organization. Staffing function assumes
special significance in the context of globalization which demands
high degree of efficiency in maintaining competitiveness.
5. Potential contribution
Staff selection should be based on the ability of the prospective
employees to meet the future challenges that the organization
need to address. Therefore the potential contribution of the staff in
their anticipated future roles should also be taken into account in
staff selection.
Staffing Organizations Model
Organization
Organization
Vision and Mission
Goals and Objectives
Organization
OrganizationStrategy
Strategy HR
HRand
andStaffing
StaffingStrategy
Strategy
Staffing Policies and Programs
Support Activities Core Staffing Activities
Legal compliance Recruitment: External, internal
Planning Selection:
Measurement, external, internal
Job analysis Employment:
Decision making, final match
Staffing System and Retention Management
Example of HR Department
and Employment (Staffing) Function
Jobs in Staffing
Entry occurs as specialist in recruiting and interviewing
Mobility may involve both traditional and nontraditional
career tracks
Jobs are becoming more customer focused and
facilitative
Increasing numbers of jobs are found in staffing firms
New type of job -- Chief Talent Officer or VP for Talent
Acquisition
Evaluation of Staffing Systems
Staffing process
Staffing process results
Staffing costs
Customer satisfaction
Staffing
Aimed at attracting and selecting individuals
for different positions that facilitate the
achievement of organizational goals
Under-Staffing: Loses Business +
Specialization
Over-Staffing: Wasteful, Expensive & even
expensive to eliminate excess staff
Process Includes :
1) RECRUITMENT 2) SELECTION
Performance Appraisal
Key Points
Evaluation
Comparison
Actual v/s. Standards
Results
Rewards
Corrective Action
Compensation
MONETARY
Cash, Gift Cheques,
Performance Incentive,
Bonus
NON MONETARY
Stock Options,
Insurance, Car,
Accommodation, etc.
RECRUITMENT
Types of Recruitment Sources
INTERNAL SOURCE EXTERNAL SOURCE
Transfers Advertisement
Promotion Education Institutions
Up gradating Employment Agencies
Dependent of deceased Voluntary Application
family member Word of Mouth
Rec. at factory gate
Job Portals
Acquisitions & Mergers
Head Hunting & Poaching
Contractor/ Outsourcing
Internal Recruitment
ADVANTAGES DISADVANTAGES
Familiarity of Candidate Lack of New Ideas
Available information & Expensive Training
observation Programs
Selection & Socialization Political & Personal Bias
– less expensive Ripple Effect
Enhances Employee Some Unhappy
Morale Employees
Retention of Employees
External Recruitment
ADVANTAGES DISADVANTAGES
New Ideas Lack of Reliability
Valuable Information – Committing Mistakes
Competitors Moves & Expensive Process
Strategies Orientation Process –
Diverse Skills & Vast Time Consuming
Experience
De-motivates
Internal Employees
The Recruitment Process
Job Analysis
JOB DESCRIPTION JOB SPECIFICATION
(EMPHASIS IS ON JOB) (EMPHASIS ON INDIVIDUAL)
Objectives of the Job Minimum qualification
Work to be Performed Listing of Skills, Education &
Skills Needed Work Experience
Responsibility Involved
Relationship of the Job to
other Jobs
Working Conditions
Job Analysis for
Head – Strategic marketing
JOB DESCRIPTION JOB SPECIFICATION
(EMPHASIS IS ON JOB) (EMPHASIS ON INDIVIDUAL)
Forecasting, business A BE preferably with an
plan formulation, and MBA (marketing), must
market potential posses excellent
estimation for analytical ability, be
existing as well as action-oriented and
new product markets possess excellent
communication skills
Steps in Selection Process
Socialization Process
Initial Process – Recruitment & Selection
Extended Process – Polices of organization,
Introduction to superior, peers and related
departments, Familiar with Work Culture, Job
Description, Proper Training
__________________________________________
A well planned induction helps the employee
to become integrated into the organization,
maximizing morale through early success and
quickly raising the level of performance.
Recruitment is not complete until the
individual is effective in the job and has
adopted the values of the organization.
Recap of what we understood
About Human Resource or Manpower
Various Phase of Human Resource
Human resource management process – planning,
staffing, training and development, performance
appraisal and compensation.
Recruitment – internal and external sources.
Recruitment process – job analysis, job description, job
specification, attract pool of recruits and selection.
Selection process – preliminary screening, application
blank, tests, interviews, reference checks, physical
examination and selection.
Socialization of new recruits – initial and extended
socialization
Question & Answer
CONCLUDE
An organizations
performance &
resulting
productivity are
directly
proportionate to
Quality + Quantity
of its Human
Resource.
Thank You !!!
