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Galileo Basic Training

Galileo Basic Training provides an outline for learning the basics of using the Galileo reservation system, including commands for encoding and decoding IATA codes, displaying timetables and flight availability, creating and modifying passenger name records (PNRs) with elements like passenger names, contact details, and itineraries, adding services to PNRs, displaying and filing fares, and issuing tickets.

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Abhijith Raju
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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4K views28 pages

Galileo Basic Training

Galileo Basic Training provides an outline for learning the basics of using the Galileo reservation system, including commands for encoding and decoding IATA codes, displaying timetables and flight availability, creating and modifying passenger name records (PNRs) with elements like passenger names, contact details, and itineraries, adding services to PNRs, displaying and filing fares, and issuing tickets.

Uploaded by

Abhijith Raju
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Galileo Basic Training

Course outline

1. Basic information
2. Time table & Availability
3. PNR Creation and modification
4. Fares
5. Useful entries
IATA codes encoding and decoding

.CE DOHA Encode city DOHA


.CD MCT  Decode City code MCT
.AE Qatar Airways  Encode airline
.AD 9W  Decode airline code
.LE QATAR  Encode country name
.LD QA  Decode country code
Time Table

Galileo timetable display provides standard time table for 4 weeks.


Command : TT1JANDOHLON
For specific airline : TT20JANDOHMCT/QR
Availability

Entry sample : A04SEPDOHLON


For specific carrier : A20MARDOHBKK*WY
Follow up entries

After a basic availability entry all kind of follow-up entries are possible:
A#  Change to one day after previous entry date
A#2  Change to 2 days after previous entry date
A/QR  Display showing QR flights only
AR26JAN  Change to return availability with alternative date
A.D  Display direct flights only
Passenger Name Record

In the airline and travel industries, a passenger name record (PNR) is a


record in the database of a computer reservation system (CRS) that
contains the itinerary for a passenger, or a group of passengers
travelling together
Mandatory elements of a PNR

• Name Field
• Itinerary
• Phone Field
• Ticketing field
• Received from
(PRINT)

Optional fields
• Mailing address
• Remarks
• SSR
• OSI
Itinerary creation

• Take availability
• Sell the required no of seats from availability window by :
N3V1(Where ‘N’ is the Function ID, 3 is the no of seats, ‘V’ is the class of
service and 1 is the line no)

If it’s a connection flight


N3V1*
Name field

for adult
N.SURname/FIRST name title
eg: N.AHMED/MOHAMEDMR
N.KHAN/ZOYAMRS
Infant
Eg : N.I/LEMON/ELLYMISS*01SEP16
child
N.MOHAMED/ARIFMSTR*P-C03
Phone field

Contact info as per office profile


CM/
complete info
P.DOHT REGENCY TRAVEL AND TOURS 44344444 REF NAME
PAX No
P.H*49879841
Pax no in destination
P.ALON*44987989
PAX emai address
P.BRUE*JOHN--SMITH//HOTMAIL.COM

Note : “- -” denotes “_” and “//” denotes @.


Ticketing arrangement

T. T*
Received From

The Received From element is used to store the name of the person
who creates or modifies a PNR.
Received from command : R.Name
Finishing the PNR

• Finally save the PNR by ER


Other Service Information(OSI)

• Additional info to the vendor which does not require immediate


action of the airline.
• Free text. Carrier related.
• When a passenger or segment is changed/deleted, the relevant OSI is
not automatically deleted.
Input Examples : SI.YY*CHILDREN ACCOMPAGNIED BY PARENTS IN PNR
J235KZ
SI.QR*PAX CTC IN DOH 55774669/LON 44454578
Redisplay Service information by *SI or *SO
Meal Request
SI.VGML  VGML for all pax in the PNR
SI.P1S2-3/VGML  (where P1 is the pax no and S2-3 are the segment
numbers)
*SI will redisplay already added request
Frequent Flyer

• Airlines in the pursuit of customer loyalty have created many varied


loyalty programs generally known as Frequent Flyer.
• The following are frequent flyer related commands:
M.BA3951969266  Frequent Flyer number added, only one
passenger in PNR.
M.P2/LH123456789102  Frequent Flyer number added, passenger
selected.
M.P1/VG3951969266-SN10992472  Multiple cards added for
passenger 1.
To redisplay *MM
Email
[email protected]  Adding email to address
EM  Finish PNR and send Email
Notepad

• Stores agent info in the BF.


• Is not sent to the airlines or printed on itinerary.

Examples
NP.CLIENT WILL RECONFIRM BEFORE 13MAY

Itinerary Remarks
• They are printed at the bottom of the itinerary
RI.free text
E.g.: RI.WISH YOU A PLEASANT TRIP
PNR History

When a BF is created, modified or cancelled, the details are stored in


the history of the PNR. It is possible to view the whole history or to
specify subjects.

*H Display entire history


*HIA Display air segment history
*HFF Display Filed Fares history
Fare display

• FDDOHLHR  Display fare with origin and destination.


• FDDOHLHR30JAN/QR Display fare with date and specific carrier.
• FDDOHLHR30JAN-RT/QR  Display return fares with specific carrier.
Fare Quote Notes

FN*1  Display fare note for line no. 1 from fare display.
FN*1/16  Display fare notes for line no. 1 and paragraph 16.
Itinerary Pricing

Specific Passenger:
FQP1  passenger 1 only
FQP1-3  passenger 1 to 3
FQP2.4  passenger 2 and 4
Specific Segment(s):
FQS1 segment 1 only
FQS2-3  segment 2 to 3
FQS1.4  segment 1 and 4
Segments and Passengers:
FQP1/S2-3  segment 2 to 3, for passenger 1

Note : for destinations like India, Pakistan, Bangladesh, Sri Lanka, Nepal, Egypt, Philippines, Jordan payable amount is calculated by
adding 5% of base fare on total. For all other destinations, 5% of total will be added to the total ticket value to calculate payable
amount.
Pricing with corporate account code

Some corporate accounts have special deals with Airlines. While


creating PNRs for such accounts, pricing entry will be followed by an
account code. Sample entry is given below.

Eg : FQ-REG57(where “REG57” is the account code)


Fare quote best buy

The Best Buy facility allows the user to obtain the lowest fare for an
itinerary.

FQBA  Cheapest fare, regardless of availability, for information only.


FQBB  Cheapest available fare.

Use *FF to redisplay filed fares.


Use “fxall” to delete filed fares.
Fares shopper

Fares shopper entries can be used to find lowest available fares for a
sector.
FSDOH10JANLON  One way Journey
FSPAR10JANLON20JANPAR/CBA  Round trip journey with Specific
carrier
Ticket issuance

Once the PNR is created, follow the below procedures for ticket
issuance.
FQ  file the fare
TMU1FS/Z0  Update form of payment and commission
TKPDTDAD  Issuance command
Arrival Unknown - ARNK

Use NA to add ARNK in the itinerary

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