PharmPlus

Project Presentation
SYSTEMS ANALYTICS & ENT MGMT
Triveni G
 Online Pharma Industry at a
Glance
• The size of online Pharma and beauty aids industry has gone up to 38.39
billion US. Dollars in 2018, from 31.65 billion U.S. dollars in 2016
(Coppola, Daniela. 2020)
• Increased adoption of e-commerce, rising mobile-first consumer behavior,
improving digital payments infrastructure are some of the factors behind the
sharp rise in the momentum of this growth
• The e-pharmacy market is expected to grow further at a substantial pace in
the next four years on the back of the renewed focus of the government and
households on healthcare spending and the faster adoption of the internet
amongst users
• It will not only create value for the customers but also generate a host of B2B
opportunities going forward
 PharmPlus: Introduction
• PharmPlus is a traditional, brick and mortar medical supplies supermarket
• They stock all kinds of medicines, bandages, injections, surgical equipment,
etc.
• This project will build an online sales and management platform for the
offline Medical supplies Store, PharmPlus
• In addition to facilitating online sales and invoicing, this system will also
enable the management team to plan and strategize their operations,
inventory, cataloguing, delivery and logistics
• This system will setup an online sales channel through a Website and enable
Online sales for medical supplies of all categories
• The system will also assist in stocking and purchase management,
cataloguing, inventory management
• The logistics and dispatch will also be managed by the sales platform
 PharmPlus: Objectives
Primary Objective
• This project’s Primary objective is to enable online Sales for PharmPlus®
and enable Planning, Strategical, Analytical and Operational capabilities for
the business.
Secondary Objectives
• Setting up project costing, plan and schedule
• Purchase and Setup the required IT Hardware
• Setup the ERP system that will form the foundation for this It system
• Ensure High Quality delivery
 PharmPlus: Features
• The PharmPlus system will provide greater access to the user than the other
systems currently in use by the Medical Supplies Store
• It would provide a greater tracking system to track the user's order and stores
the user's data for future use
• The PIMS is designed so that it has various layers of verification system to
make sure the customer's data is safe inside the system
• PIMS verification system includes multiple steps, such as entering the
verification code, which would be sent to the registered number to confirm
the order of supplies and receiving the payment receipt after the payment is
made for the supplies
• PharmPlus will play an essential role in the administration of drug
management
 PharmPlus: Features
• It will help the stores and the drug regulators to keep track record of all the
drug transactions
• The system will record when the medicine has been ordered, when the
supplies are out of stock, the re-ordering period of medicines, and the
medicines' expiry date
• The PharmPlus system will also enable stores managements to generate
periodic reports and submit those as required by regulatory and compliance
bodies
• The PharmPlus system will also streamline logistics and drug delivery by
hiring on demand Third Party Logistic Services
• The PharmPlus system will be an operationally efficient, cost saving, new
age marketplace which will help improve the Revenue of the stores by
increasing the coverage area and improving Customer Experience
 PharmPlus: Features
• PharmPlus provides functions based on medicines' usage; it will reduce
human errors and facilitate information management
• The system will be able to control all of the inventory control functions. It
will allow the pharmacist to receive a new batch of drugs and remove the
obsolete drugs, and modifies, identifies the drug in the database
• PMS should be able to handle the dispensation process. It will store all of the
patients' data, and the patient can access it anytime. The data will be held in a
summarized format.
• The tracking of the medicines should be made accessible. The purchase and
supply of the medication should be documented and kept safely for future
reference.
• Compared to the manual system, the PIMS will reduce the time spent on
paperwork, concentrating on improving patients' pharmaceutical care,
especially patients' counseling and medication monitoring.
• The Pharmacy must generate reports regarding the supplies as an output
document.
 PharmPlus: Features
System Availability
• PharmPlus system will have an Availability factor of 99.95% or more of the
times
Reliability
• The Pharmacy system is straightforward to understand for the user; it will
work properly and has a friendly interface for smooth communications. Here
the pharmacist employee controls the network for login to the system
Usability
• Anybody familiar with the basic concepts of smartphone or windows
operations can operate these applications as it is user-friendly and has a
sound interface communication system
 PharmPlus: Features
Operation:
• The Pharmacy system is operated and controlled by the pharmacy employee
for safe work.
Supportability:
• The PIMS operates in any Windows OS version; the pharmacy system
manager can easily maintain this system. By preparing documents of the
system for smooth work.
 PharmPlus: Use Cases
Use Case: Place an Order
Description: This use case describes how a user can place an order for medical
supplies
Priority: High
Preconditions:
1. The user needs to login with his/her user name and password
2. The user can view the available supplies
Normal Course:
1. The user should select the supplies
2. The user should place an order
3. The user's order will be placed
Postconditions:
1. The payment will be processed
 PharmPlus: Use Cases
Use Cases: Process the Payment
Description: This use case describes how a user can process a payment after he
places an order
Priority: High
Preconditions:
1. The user has to login to the website
2. The user has to select his supplies
Normal Course:
1. The user needs to place an order
2. The user has to select the payment mode
Postconditions:
1. The user payment is successfully processed
PharmPlus: Context Diagram
PharmPlus: Decision Matrix
Criteria Weight Alternative 1 Alternative 2 Alternative 3

Cost: This 0.25 7 8 7

includes the

cost of

infrastructure

Desirability: 0.30 8 9 7

The quality of

the service

Reliability: The 0.25 7 8 9

user’s trust

Active delivery: 0.20 7 9 7

On time

delivery of

supplies

Total 1 7.3 8.5 7.5

 PharmPlus: Improvements over
Current System
• PharmPlus will help improve Drug Regulation in the region and will also
help the stores to keep track of sales volumes
• PharmPlus will also help control illegal sales of drugs by tracking the
ordering date, prescriptions with licensed practitioners
• It will also help prevent sales/misuse of expired drugs by also tracking the
medicines' expiry date
• PharmPlus system will help stores ensure compliance with Regulatory
bodies/Drug regulations
• PharmPlus will also help improve delivery times by streamlining logistics
tracking
• PharmPlus will improve Operational efficient, decrease overhead costs, sales
and consequently Revenues
 PharmPlus: Transition
Use Training
• PharmPlus users will be trained by using the latest training methodologies in
partnership with training experts
Change Management
• Change Management Experts will be hired to ensure they manage the
transition to the new system smoothly
• They will ensure that the stores adopt the prescribed process updates and
techniques so that the system achieves its desired Usability
Knowledge Management
• Training Material including Manuals, handbooks, Videos, Query Portals will
be created and stored in the Knowledge Management System (KMS) for easy
reference by the Users
 References
• Coppola, Daniela. 2020. U.S. online shop and mail-order sales of drugs,
health and beauty aids 2003-2018. Retrieved on Dec 1 st, from
https://www.statista.com/statistics/185452/us-online-shops-and-mail-order-ho
uses-sales-figures-for-pharmaceuticals/

• Pharmacy management system Requirement Analysis and Elicitation

Docum…. (2020). Retrieved 8 November 2020, from
https://www.slideshare.net/HabtamuAsmare/pharmacy-management-system-r
equirement-analysis-and-elicitaion-document

• Pharmacy Management System Dataflow Diagram. (2020). Retrieved 8

November 2020, from
https://www.freeprojectz.com/dfd/pharmacy-management-system-dataflow-di
agram