Learning & Development
department
Colombo Fort Hotels..
Our Vision
To be the most sought after
Classically Elegant,
4 star class Beach Resort…
in Sri Lanka..
Our Mission
To ensure Stress Free
Holiday Experience to our
Valued Patrons by Providing
Quality, Friendly, and
Unique Services.
AYUBOWAN
Knock Knock
Who’s There?
Jean.
Jean Who?
Hi Jean!
What’s That Smell?
From the Greek
word “hygies”
Meaning
“healthy, sound”
What is hygiene
Hygiene
– describes a system of sanitary principles to
preserve health
Personal hygiene
– Refers to cleanliness of a person’s body
BATH
FACE
HAIR
HANDS TEETH
UNIFORM
SHOES FEET
CUTS & BURNS ILLNESS
Hair
Brushing your hair cleans and
stimulates hair and scalp.
Brush from roots to tips to spread
natural oils along the whole length
of hair.
Shampoo regularly
Hair
How do I choose a
shampoo?
Is my hair Oily, or is my
hair Dry?
Do I need conditioner?
What will stop the
DANDRUFF???
Ears
Wash ears daily with a wash
cloth don’t forget behind the
ears
Do not use Q tips in ears it will
smash the ear wax deep into
the ear canal
Did you know…..??
Ear wax is usually removed
when you chew food or gum
Dental Hygiene
What causes cavities? How to avoid tooth decay.
• Sugar and Plaque together • Daily dental hygiene
creates bacteria that causes routine that consist of
tooth decay. brushing for 2-4 minutes
• Tooth Decay can be and flossing.
transmitted through the
mouth from someone who • See a dentist every 6
may have tooth decay months
bacteria.
Halitosis
Bad Breath…
Caused by the activity of
certain types of oral
bacteria
Other causes:
• Food stuck in teeth
• Sinus problems
• Stomach problems
Body Odor
Treatments…
What causes body odor? • The use antiperspirants
• Perspiration and bacteria decreases perspiration and
mixed together cover odor with a manly
• Apocrine glands under the smell
arms and in the groin secrete • Daily baths or showers using
odors soap and scrubbing the entire
• Poor hygiene body with a washcloth
• Poor diets or some foods • Change clothing daily
such as onions and garlic • Maintain a healthy diet
Body Odor
So many choices…
What would be best for
me…???
Fingernails and Toenails
File fingernails in one
direction
Cut toenails straight across
– never cut into corners
Protect against ingrown
toenails by avoiding tight
shoes, very high heels
Athletes Foot
Tinea Corpois –
Fungal Infection –
Athletes Foot
• Keep feet and skin clean and dry
• Change socks daily
• Avoid walking barefoot in
public areas
• Throw away worn-out shoes and
never borrow other people’s
shoes
Make Hygiene part of your daily routine
GROOMING
STANDARDS
Grooming
is the combination of Style and discipline,
to project an image of an organization’s
culture and ethics to our esteemed
customer.
It also enhances the personality of
employee and character
of our organization.
Grooming standards for male
Hair
The hair must be cut and tapered, so that it
does not touch beyond, or cover any parts
of the ears.
The hair should not touch the collar line of
your shirt.
Hair
The hair must be cut in a neat, natural
style. Unruly Hair should be kept in place
and off the forehead.
The overall style must be balanced
proportionately.
Dandruff in the hair is to be avoided
at all costs.
Hair
Appropriate hair confinement must be used
in food-service areas wherever required i.e.
Kitchen.
Sideburns should be neatly trimmed and
may not extend beyond the middle of the
earlobe..
Face and Skin
Men working in guest contact areas should
make sure that they have a clean healthy
skin.
Every day shaving need to be done. Beards
are not allowed/permitted in any
circumstances.
Face and Skin
Men with heavy facial hair growth must
carry a shaving kit, in order to ensure a
smooth-shaven look at all times while on
duty.
Face and Skin
have a clean healthy skin. For the same,
take bath twice, with proper and good
quality soap.
Mild Aftershave and mild deodorant
should be used to keep body order fresh
and natural.
Nails and Hands
The fingernails should be closely clipped
and should not extend beyond the tip of
the fingers
Fingernails must be clean and presentable
all times
Nails and Hands
Wash your hand with soap before and after
having meal
.Wash your hand with soap after using
toilet facilities.
Ornaments
Only one ring on each hand is permitted.
Ring should be decent in design and look.
Wearing rings is prohibited for food handler.
Chains, bracelets and earrings for men are
unacceptable.
Men are not allowed to wear any type of
earrings.
Watches
A conservative, business style watch is
permitted.
Leather straps should either be black or
Brown.
Metallic straps should be gold or silver.
Spectacles
Spectacles should have plain glass, without
chromatic effects and the design and look
of Spectacles should be conservative and
simple.
Footwear
Well maintained, well polished, in good
condition
Black shoes & Black socks are permitted
Uniforms
The Uniform must be in accordance with
our Uniform Specification. The uniform
should always be cleaned and well ironed.
Sarong length should be up to ankle level
No loose threads or broken buttons
Cuffs and collars to be stain free and clean.
General
Teeth should be brushed twice a day and
after every major meal.
Mouth wash or breath freshener should be
used after every meal, to keep the breath
fresh. Even brushing your teeth will also
solve the issue
.
Men are not allowed to have any sort of
Tattoos in visible parts of body.
Undergarments must be changed daily to
maintain body cleanliness and personal
hygiene
Grooming standards for female
Hair and hair style
Hair must be natural, clean, well-groomed
and simply arranged.
Ponytail, braid not longer than 9”
Do not use colored/fancy /plastic bands.
Short hair, Trimmed regularly
Shoulder length, Trimmed regularly. Neatly
pinned to keep away from face.
Longer than shoulder length, cut to even
length, straight
Tied up at the center of the nape
in a French knot.
Face and Skins
Eyebrows should be neatly shaped and must follow
natural contours. Only black and dark brow eyebrow
pencils may be used for outlining eyebrows.
The upper-lip and chin areas should be kept clean
(without facial hair) at all times.
Cont….
Mild deodorant can be used to keep the
body fresh and healthy. Mild perfumes
can also be used, but it should match
with weather condition.
Make-up should be light for day time
and slightly dark for evening.
Hands must be regularly manicured and must
present a clean and elegant look at all time.
Fingernails should be filed and kept clean.
The length of fingernails must not exceed
3-4mm beyond the fingertips.
Nail Polish During working hours must
be matched with your skin/flesh tone.
• Feet should be given a pedicure at least once in
fifteen days.
• Special care should be taken for
cracked heels
Nail polish should match finger nail polish and should
not be chipped
Cont….
Wash your hand with soap before and after having
meal
Wash your hand with soap after using toilet facilities.
Accessory Guideline
Dangling earrings should not be worn.
Only One ear stud (single stone/two
small stone) can be worn in each ear.
Only Nose stud (single stone) can be
Nose rings are not allowed.
One Ring in hand is allowed. Food
handlers are prohibited of wearing
rings.
Cont….
A Bangle (No Bracelet) of simple design
is allowed to wear in hand.
A single gold chain around the neck is acceptable.
Anklets are not allowed to wear during
working hours in any conditions or
circumstances.
Cont….
A conservative, simple design watch is
permitted
Spectacles should have plain glass, without chromatic
effects and the design and look of
Spectacles should be conservative and
simple.
Women are not allowed to have any sort
of Tattoo work in visible parts of body
Uniforms
The Uniform must be in accordance with our
Uniform specification.
The uniform should always be cleaned and well
ironed.
The saree pleats are to be minimum two
inches below the waist when pleated
and pinned.
Cont….
• The Saree should be minimum one fourth of an inch
above the floor when tied.
• All Pleats must be pinned.
Your Destiny hangs on the
impression you make.
