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SmartTAP PSTN & IP Call Recording Solution

The document describes how the SmartTAP proxy server can record different types of calls. It discusses recording PSTN calls by using plugins to send call metadata and voice data from the mediation server to the SmartTAP server. It also describes recording internal IP calls within an organization by sending data from the front end server to the SmartTAP server. The document discusses marketing SmartTAP as the recording option within the CloudBond365 cloud PBX solution and its ability to record both cloud and on-premise users. It provides diagrams of call flows and how SmartTAP records registered cloud PBX users and PSTN calls through integration with AudioCodes CCE appliances.

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erika
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182 views6 pages

SmartTAP PSTN & IP Call Recording Solution

The document describes how the SmartTAP proxy server can record different types of calls. It discusses recording PSTN calls by using plugins to send call metadata and voice data from the mediation server to the SmartTAP server. It also describes recording internal IP calls within an organization by sending data from the front end server to the SmartTAP server. The document discusses marketing SmartTAP as the recording option within the CloudBond365 cloud PBX solution and its ability to record both cloud and on-premise users. It provides diagrams of call flows and how SmartTAP records registered cloud PBX users and PSTN calls through integration with AudioCodes CCE appliances.

Uploaded by

erika
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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SmartTAP Proxy Server - Record PSTN Calls

Front End
Server

KEY
Mediation Proxy
Call Signaling SmartTAP
Server Service Server
SRTP “Voice”

Software plug-in
Target Call META data sent to SmartTAP

Software plug-in
Copy of target SRTP “Voice” data sent to SmartTAP
SmartTAP Proxy Server – Internal IP to IP Calls

Front End
Server

Internal
User

KEY
Call Signaling
Internal
SRTP “Voice” SmartTAP
Server
Proxy
Service
User
Software plug-in
Target Call META data sent to SmartTAP

Software plug-in
Copy of target SRTP “Voice” data sent to SmartTAP
CloudBond365 / SmartTAP Solution
 SmartTAP will be marketed as the recording option
in CloudBond365 beginning in 4Q16
 ST Records both Cloud PBX Users and On-Premise
Users
 Cloud PBX Users recorded on Trunk side (inbound
and outbound)
 On Premise Users are recorded in all Skype for
Business Call Types (peer to peer, PSTN, Conference,
Mobility, etc.)
 SmartTAP file storage can be On-Premise or Cloud
Based
 Provides an all-in-one SFB solution with Recording
Call Flow and Recording – Registered Users
Users registered to CloudBond are recorded in all call
scenarios

Information Workers on Cloud


PBX
Local
Storage

PSTN SmartTAP Media Proxy connects


User with Conference Server, Edge
Server, Front End Server, etc.
CCE with SmartTAP
 SmartTAP will be marketed as the recording option for
AudioCodes CCE appliances
 SmartTAP and CCE bundle combines to provide a trunk sided
Office365 Compliance Recording Solution
 AudioCodes SIPREC integration between CCE device and SmartTAP
 Full-Time Recording or Record On-Demand/Save On-Demand
through SmartTAP’s Skype for Business Toolbar
 Provides Cloud PBX Trunk Side Recording for Office365
 Features
 Recorded calls can be saved locally, centralized or in the cloud
 SmartTAP can reside either on an OSN module, VM or server
 Provides a compliance based enterprise recorder as a fraction of
other system costs
Call Flow and Recording - CCE
Office 365 Cloud PBX Users Making PSTN Calls are recorded

Workers on Cloud PBX


Local
Storage

Mediant 800 with CCE

SmartTAP Interfaces with Cloud PBX


users to record PSTN ONLY calls via
AudioCodes SIPREC Interface.

PSTN

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