Digital Marketing and E Commerce: KMMN 207 Mba Ii Semester
Digital Marketing and E Commerce: KMMN 207 Mba Ii Semester
KMMN 207
MBA II SEMESTER
Syllabus
• UNIT 1 (8 Hours)
• Introduction to Digital Marketing & Website and Blog Development: Introduction to Digital
Marketing and its Significance; Traditional Marketing Vs Digital Marketing; Digital Marketing
Process; The contemporary digital revolution, digital transformation framework. Types of websites,
Keywords, Understanding Domain and Webhosting, Building Website/Blog using CMS WordPress,
Using WordPress Plug-ins; Blog Creation: Including Headlines, Links, Posts ; Using various plug-ins
like Elimentor.
CHARACTERISTICS OF DIGITAL MARKETING
497
479
429
373
336
306
267
250 251
240
223 224
175 180
156
27
11 12
Internet users (Million) Smartphone users (million Social Network users (million) Facebook users (million) Twitter users (million) Digital Buyers (million)
DESIRE
ACTION
ADVOCAC
Y
STAGES OF CONSUMER FUNNEL
Awareness At this stage, the goal of the marketer is to create awareness about the brand. By
reinforcement communication, the marketer tries to get to the top of mind recall. Awareness is the first
step in brand building and the most important one as without awareness, the consumer will not consider
the brand for purchase at all.
Interest It is not enough that a consumer is made aware of the brand. Consumers must be interested in
the brand. They must want to know more about the brand, be intrigued by it. This is also known as
‘consideration stage’
Desire New media makes it easy for consumers to ‘evaluate’ competing choices using inputs from
reviewers, peers, retailers, influencers, specialists, marketers and competitors. Marketers can use
‘Credibility platforms’ to build credibility for the product or service, thus helping consumers take the leap
of faith.
Action At this stage, consumers purchase the product that they desire and prefer. This stage generates
revenues for the brand – an outcome every marketer desires. Ease of locating retail outlets or online
purchase facility spurs the consumers to make the purchase.
Advocacy Consumers experience either satisfaction or dissatisfaction after a purchase. They may share
their experience on social media and spread word of mouth. If consumers are highly satisfied, they may
develop a bond with the brand, become loyal and purchase repeatedly or in larger quantities.
DIGITAL LANDSCAPE
Customer acquisition-
Google, Bing, Yahoo.
Customer
Acquisition Brand Building –
YouTube, Yahoo,
Indiatimes.com
Brand
Digital Building Customer Engagement
Analytics – LinkedIn. Facebook.
Information
dissemination –
DIGITAL Twitter.
Online Reputation
Online
Costumer Management –
Engagement
Reputation Bloomberg, Slimpfy360
management Digital Analytics –
Information Google analytics , Web
Disseminatio
n trends.
% OF AD SPENDINGS IN INDIA
Advertise Spending (% of total Media ad Spending), 2019
Digital, 20%
Newspaper, 30%
Radio, 5%
Out-of-home, 4.5%
7. 2.
Measurem Buyer
ent Personas
6. Budget 3. Content
5. 4.
Timelines Channels
SKILLS REQUIRED IN DIGITAL MARKETING
.
Types of Websites
7. Social media websites
There are approximately 2.77 billion people on social media with dozens of
different platforms available. No matter who your target audience is, they’ll
probably be on Facebook or Twitter or Instagram or Snapchat or LinkedIn.
Although the platforms themselves can’t be redesigned, there is some control
over the look of the page, and content can be created that drives social media
shares.
When creating content,
focus should be on things
that have a high potential of
being shared on social
media, such as entertaining
videos, infographics,
memes, in-depth reports and
free offers.
Types of Websites
8. Directory and contact pages
A directory or contact page is a place where users can connect with you or others.
This type of website works well when you want to list a repository of businesses
or people within an organization. For example, a local restaurant directory
features eateries in the area with menus, price ranges, phone number and
reviews.
Manta is a business
directory featuring small
businesses based on
location. In addition to
keyword search capability,
the site offers category
browsing in areas such as
restaurants, contractors and
doctors.
Keywords
Keywords are ideas and topics that define what the content on
a website is about. In terms of SEO, they're the words and
phrases that searchers enter into search engines, also called
"search queries" including everything on the page — all the
images, video, copy, etc. — down to simple words and phrases,
those are the primary keywords.
Broad match none women's hats Include misspellings, synonyms, related searches, and other Buy ladies hats
relevant variations
Broad match modifier +keyword +women's Contain the modified term (or close variations, but not Hats for women
synonyms), in any order
+hats
Phrase match ‘keyword.’ ‘women's hats.’ Are a phrase, and close variations of that phrase Buy women's
hats
Exact match [keyword] [women's hats] Are an exact term and close variations of that exact term Women’s hats
Negative match -keyword -women Are searches without the term Basketball hat
KEYWORD FUNNEL
Map Your Keywords to
consumer Buying Funnel
Identify Possible Keywords
Sony Vaio
1-word:battery
2-word:laptop battery
3-word:sony laptop battery
4-word:Sony Vaio laptop battery
5-word:Sony Viao laptop TR3A battery
Internet Protocols
IP Address
• Internet Protocol (IP) address is the numeric location of your
computer so that it is an identifiable machine to all the other
computers connected to the Internet. The IP address is a 32-bit
number divided into four octets, and these octets are written
in dotted-decimal format, e.g., 11.245.196.212.
https://wordpress.com/page/abhijitdas466776822.wordpress.com/5
WordPress Plugins
• In simple words, WordPress plugins are like apps for your WordPress website. They allow new features
to be added to WordPress like a contact form, slideshow, shopping cart, and more.
• There are thousands of free and paid plugins available for WordPress.
• Plugins cannot be installed on WordPress.com without an upgrade to a paid business plan. On the other
hand, any plugin can be installed on a self hosted WordPress.org website right out of the box.
• Some popular Plugins:
• Backup – UpdraftPlus is the best WordPress backup plugin. You need to create regular backups of
your website in case something ever goes wrong.
• Security – Sucuri Security is a free security scanner for WordPress.
• Performance –WP Rocket (premium) or WP Super Cache (free) to speed up WordPress.
• Design & Customization –SeedProd or Divi page builder for customizing your homepage design,
creating custom landing pages, or even creating custom themes (without writing any code).
• Traffic & Subscribers –PushEngage. This lets you connect with visitors after they leave your website.
• Email Marketing –Constant Contact for email marketing service. To get more email subscribers,
OptinMonster free plugin to create high-converting popups, scroll boxes, and call to actions.
WordPress Plugins
• How to Install a WordPress Plugin
Visit the Plugins » Add New page inside your WordPress admin area.
Find the plugin by typing the plugin name or the functionality .
Click the ‘Install Now’ button next to it.
Click on the activate button to start using that plugin
Click on configure the plugin settings and start using it.
WordPress Plugins
• 1. Elementor
• Originally launched in 2016, Elementor is one of the new page builders. Elementor has
quickly racked up over 3,000,000 active installs at WordPress.org, which makes it the most
popular page builder.
• It is a quick, glitch-free visual interface, flexible styling options, and powerful other features
like full theme building.
• The two most notable features are:
• Theme Builder – design your entire theme using the same convenient Elementor interface.
This includes your header, footer, archive pages, single post pages, WooCommerce
product/shop pages, custom post type templates, etc. You get dedicated widgets for common
elements, and you can even dynamically insert content from custom fields.
• Popup Builder – design flexible popups using the full Elementor interface. You can include all
the regular Elementor widgets, which lets you create email opt-in popups, contact form
popups, login popups, and more. 13/04/21
WordPress Plugins
WordPress Plugins
•1 – this is the live preview of the design. It looks exactly like the visitors will
see it. Content can also be typed directly in this interface, as well as drag and
drop various elements to rearrange them.
•2 – this shows a list of elements that can be used. You just drag them over.
And when you select an individual element or section, this is where you’ll
style it.
•3 – these help in accessing responsive previews, undo/redo changes, and
other smaller features.
WordPress Plugins
WordPress Plugins
WordPress Plugins
The free version also comes with 40 free templates. And the Pro version adds
hundreds of additional templates.
•With Elementor Pro, you can directly add actually CSS styles to individual
elements.
•Responsive controls. You can show/hide elements on specific devices.
Elementor also recently added custom positioning, which makes it a lot easier
to place widgets at specific spots on the page.
WordPress Plugins