Communication
for Managers
MODULE: 4
CHAPTER: 1
JOB APPLICATION PROCESS – WRITTEN JOB
PRESENTATION
CONTENT Self-assessment – Know your
skills, accomplishments,
Interests, etc.
Market assessment –
Understand the need of
market
Resume writing
Cover letter
• Highlights the relevant facts about you,
your education, and your experience.
• Makes the first impression about you.
• Positions you in the mind of the
employer, thus creating a value.
• Gets you the interview
• YES!
• Create a targeted resume each time you
apply for an opportunity.
• Develop a 'generic' resume to use in
online databases.
• Identify Yourself Optional Sections
• Volunteer Experience
• Career Objective
• Reference Statement
• Education
• Professional
• Continuing
• Education
Work or Professional Associations
Experience
• Activities
• Computer Skills
• Special Skills and
Abilities
• Must always be 100% truthful
• Focuses on skills
• Visually powerful and free of gimmicks
• One page, or at most 2 pages long
• Language should be grammatically
correct
• No Spelling Mistakes or Typos
• Data presented in chronological order
• Important titles should be emphasized
• Avoid the use of “I” or “me”
• Avoid use of general phrases of self-
promotion like hard-working, sincere, go-
getter
Use Action
Verbs!
Organized Communicat
ed Directed
Planned C
reated
Supporte Assisted
Initiat
d
Reporte ed Edite
d AnalyzedSolved d
Describe Develope
d Manage d
Le d Sol
d Designe d
d
Contact
Information
⦿ Name (largest font)
⦿ Address, City and State
(Optional)
⦿ Telephone Number/ Cell
Number
⦿ Email Address
Exampl
D Ee
E PA SANKAR Rajesh Krishnan
409-b, Cross Road
South Extn-I 580 Church Road Worli, Bombay-69
New Delhi-11 Contact: 09747123333
Email:
[email protected]Mob: 999
959590 5
a @ 5oo
deep s ah
.com y
Rajesh Krishnan
Deepa sankar
409-b, cross Road,
South Extn-I
New-Delhi-
580 Church Road Phone: 022-
Mob:
0
11 2354698 Worli, Bombay-69 333
Mob:
m 3
9995595
959 0974712
[email protected] The Career
Objective
⦿ Keepit short
⦿ Example:
Looking forward to be associated with an
organization where I can develop and
contribute my skills and ability, at the same
time achieve organizational goals.
Seeking an entry-level position in marketing
utilizing my strong analytical and
communication skills combined with a
Masters in Marketing.
Employment
History
⦿ Reverse chronological order.
⦿ Five Components:
◾ Name of Employer
◾ Job Title
◾ Location
◾ Dates of employment/ Span of Experience
◾ Description
⦿ Exclude
Unaccountable gaps
Street address, supervisor names,
telephone number or reason for leaving
Educatio
n
⦿ Listmost recent education first.
⦿ Mention Year of Completion
and University/College name.
⦿ Percentage only if I class.
⦿ Don’t include high school (if you
have additional qualifications to
mention)
Relevant Coursework
(Optional)
⦿ For fresh graduates or current students.
⦿ This lets the employer know which
courses you have already
completed.
⦿ List important/relevant projects you
have undergone.
⦿ Do not list every course, only
relevant courses to specific skills.
Significant Personal
Facts
⦿ Computer Skills
⦿ Foreign
Language
Hobbies and
Interests
⦿ Don’t list unless
◾ You are well versed with the same
◾ Relevant to the position
Referenc
es
⦿ Do not send to employer unless they request it.
⦿ Between 2-3 references,
◾ All individuals with direct knowledge of your job
abilities.
◾ Or a professor of main subjects.
⦿ Ask the permission of references before
giving their names and numbers.
The Final
Test
Does your resume answer these questions:
Does it clearly and quickly communicate to employer that
you can do the job?
Do your strengths come across?
Does everything support the job you are targeting?
Should anything be removed?
Does it really sell your skills?
Chronological
Style
Functional
Style
Combination
Style
⦿ Starts by listing your work history, with
the most recent position listed first
⦿ Jobs are listed in reverse chronological
order with your current, or most recent
job, first.
⦿ It's easy to see what jobs you have
held and when you have worked at
them.
⦿ Works well for job seekers with a strong,
solid work history.
⦿A functional resume focuses on your
skills, qualifications, rather than on your
chronological work history.
⦿ It is used most often by people who are
changing careers or who have gaps in their
employment history.
⦿A combination resume lists your skills
and experience first.
⦿ Your employment history is listed next.
⦿ With this type of resume you can highlight the
skills you have that are relevant to the job
you are applying for, and also provide the
chronological work history that employers
prefer.
Compiled: Dr. Rajsee
Joshi
• Give enough information to interest the
reader, don’t overwhelm.
• Research the company. Address the
letter to a specific person.
• Answer an ad if you have atleast 50% of
the skills or background that the ad
requires.
• Mention the person who referred
you
if appropriate.
⦿ How to write a cover
letter.
◾ Rules
◾ Contents
⦿ Paragraph 1:
◾ Why are you writing?
◾ How do you know about the organization/job opening?
◾ Mention enclosure of your resume.
⦿ Paragraph 2:
◾ Concise overview of work history and skills that will help
you perform the job.
⦿ Paragraph 3:
◾ State confidence in your ability.
◾ Give information on how you can be contacted.
⦿ Paragraph 4:
◾ Express appreciation
⦿ Closing, signature, and typed name
Thank
You
