• Marketing is the activity for
creating capturing,
communicating, delivering
and exchanging offering that
Marketing has value for customers,
clients, partners and society
at large
• It requires thoughtful
planning
(American Marketing Association) 2
Marketing
“The process of planning and
executing the conception, pricing,
promotion, and distribution of
ideas, goods, and services to
create exchanges that satisfy
individual and organization goals.”
American Marketing Association
Focus:
Simple Trade Era
Sell Surplus
Focus:
Production Era
Increase Supply
Over Time,
Marketing’s Role Focus:
Has Changed Sales Era
Beat Competition
Focus:
Marketing Department Era
Coordinate and Control
Focus: Long-Run
Marketing Company Era
Customer Satisfaction
Marketing as an Organizational Philosophy
Can be Stated Formally
as a Mission Statement
Can be Established Informally through
The Communications and Actions
of Top Management
Indicates the Types of Activities
the Organization Values
Three Marketing Philosophies
1. Production Philosophy
2. Selling Philosophy
3. Marketing Philosophy
What is the Purpose of Business and How Does the
Marketing Concept contribute to that purpose?
Customer Total company
satisfaction effort
The
Marketing
Concept
Profit (or another measure of
long-term success) as
an objective
Marketing Mix and the Customer
Four Ps Four Cs
Product Customer solution
Price Customer cost
Place Convenience
Promotion Communication
Marketing Plan
• Market Analysis
• Company Analysis
• Determining the Goals
• Determining the Strategies
• Determining the Tactics
• Control
Market Analysis
• Customer Analysis
• Segmentation
• Motivation
• Unmet Needs
Market Analysis
• Competitor Analysis
• Who are our competitors (Rivals)?
• What advantages do they have?
• What are their goals?
• What are their strategies?
• What are their organizational structures?
• What are their strengths and weaknesses?
Market Analysis
• Structural Analysis
• Industrial analysis
• Actual and potential size of the industry
• Growth of the industry
• Cost structure of the industry
• Distribution structure of the industry
• Changes in the industry
Company Analysis
• SWOT analysis
SWOT analysis
• Strengths (internal)
• Weaknesses (internal)
• Opportunities (external)
• Threats (external)
What is marketing?
Marketing is the process of developing, promoting,
and distributing products to satisfy customers’ needs
and wants.
The Marketing Mix
The marketing mix consists of four basic marketing
strategies known as the 4 P’s.
• Product
• Promotion
• Place
• Price
The 4 P’s of Marketing explained
Product Promotion Place Price
1. Is there a 1. Making 1. Distribution is 1. How much are
demand for the customers getting the right customers
product or aware of a product to the willing to pay?
service? product right place at 2. Is the price
2. How to make 2. Advertising the right time in competitive
the product 3. Coupons the right with other
appeal to 4. Rebates amount and in products?
consumer 5. Sales the right 3. Can the
3. Packaging— 6. Free give aways condition company make
includes the 7. Publicity 2. Storage a profit?
design, color, 3. Warehousing
size, and brand 4. Transporting
names
Creating Advertisements
• Catchy slogans are great forms of advertisement.
• Your logos can also be used as advertisement.
• Advertisements need to catch the interest of the
target market and create a desire for consumers to
buy your product!