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Barriers of Communication

The document discusses various barriers to effective communication including physical, psychological, cultural and linguistic barriers. Physical barriers include noise that can obstruct the sending of messages. Psychological barriers refer to personal issues that interfere with communicating such as trauma, shyness or lack of confidence. Cultural barriers relate to differences in beliefs, traditions and customs between groups. Linguistic barriers involve conflicts due to differences in language, accents, use of technical terms or speech impairments. The article also provides strategies for avoiding communication breakdown such as speaking clearly, listening actively, minimizing distractions and being specific. Effective communication is analyzed using the mnemonic "7Cs" which represents completeness, conciseness, consideration, concreteness, courtesy, correctness and clearness

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Heide Cristy Pornia
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125 views55 pages

Barriers of Communication

The document discusses various barriers to effective communication including physical, psychological, cultural and linguistic barriers. Physical barriers include noise that can obstruct the sending of messages. Psychological barriers refer to personal issues that interfere with communicating such as trauma, shyness or lack of confidence. Cultural barriers relate to differences in beliefs, traditions and customs between groups. Linguistic barriers involve conflicts due to differences in language, accents, use of technical terms or speech impairments. The article also provides strategies for avoiding communication breakdown such as speaking clearly, listening actively, minimizing distractions and being specific. Effective communication is analyzed using the mnemonic "7Cs" which represents completeness, conciseness, consideration, concreteness, courtesy, correctness and clearness

Uploaded by

Heide Cristy Pornia
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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BARRIERS OF

COMMUNICATIO
N
Recognizing the barriers or
obstacles to effective
communication is important in
order to avoid communication
breakdown. Here are some of the
barriers that may cause
communication failure.
PHYSICAL BARRIERS
are the natural or environmental condition that
act as a barrier in communication in sending
the message from sender to receiver.
1. People talking too loud.
2. Noise from a construction site
3. Loud sound of a karaoke
4. Blaring of jeepney horns
PSYCHOLOGICAL BARRIERS
are called as mental barriers. These refer to
social and personal issues of a speaker
towards communicating with others.
1. trauma
2. Shyness
3. lack of confidence
4. depression
5. Fear
6. stage fright
CULTURAL BARRIERS
pertain to communication problems
encountered by people regarding their intrinsic
values, beliefs, and traditions in conflict with
others. People’s culture affect the way they
communicate and relate to others
1. different beliefs
2. traditions, and customs
3. manners of dressing
4. speaking
LINGUISTIC BARRIERS
pertain conflicts with regard to language and
word meanings. Because words carry
denotative and connotative meanings, they can
sometimes cause confusion and
misunderstanding. Meaning of words and
symbols also vary depending on culture.
1. difference in language
2. accent and dialect 3
3. use of jargon and slang
4. speech defects or language impairments
Verderber (1991) gives a similar idea of
barrier when he classifies noise into three
kinds: External, Internal and Semantic noise.
EXTERNAL NOISES
are the “sight, sound and other stimuli that
draw people’s attention away from
intended meaning.”
Examples:
1. noise from vehicles
2. singing at the neighborhood
3. visual aids in front of the classroom
4. the dog barking
5. the sound of airplane
INTERNAL NOISES
are the “thoughts and feelings
that interfere with meaning.”
Examples:
1. confrontation with a friend
2. fear of speaking in front of the class.
3. racial prejudice
SEMANTIC NOISES
are the “alternate meanings aroused by a
speaker’s symbols.” This idea means that a
word may have another meaning in the minds
of the students. This is affected by the language
in which they grew and the culture in which
they are exposed.
Examples:
1. incorrect grammar
2. using excessive technical jargon
3. using idiomatic expressions
QUIZ
Identify the kind of communication barrier
exemplified by each description. Tell whether it is
Physical, Psychological, Cultural, or Linguistic
Barrier. Write your answer on a separate sheet of
paper.
1. lack of confidence 6. lack of interest and
2. connotative and attention
denotative meaning 7. different views and
3. loud party opinions
4. different races 8. using idiomatic
expressions
5. poor lighting
9. information
overload
10. feel frustrated
1. Psychological 6. Psychological
2. Linguistic 7. Cultural
3. Physical 8. Linguistic
4. Cultural 9. Psychological
5. Physical 10.Psychological
5 WAYS TO AVOID
COMMUNICATION
BREAKDOWN
by Ronnie Peterson
Communication breakdown can cause issues or
problems at home, school, and community. There are
so many barriers to communication like,
physiological, psychological, cultural, and linguistics.
Sometimes some communication barriers are too
difficult to solve and this will lead to slowing the
progress and efficiency.
Here are the possible strategies to avoid
communication breakdown:
1. HAVE CLARITY OF THOUGHT BEFORE SPEAKING

 Arrange your thoughts before verbalizing them this can


help you communicate much more clearly and succinctly.
It's a better idea to say something like, "I've got a few ideas
here. Let me go through them one at a time. We can treat
each one on its own merit."
2. LEARN TO LISTEN
As simple as it sounds, you’ll be surprised how many
people out there don’t know how to listen well.

Not understanding those who you are trying to


communicate with will lead to a conversation fraught with
misunderstandings. Don’t be afraid to ask them to repeat or
explain further in polite manner once you don’t understand
the point.
3. TAKE CARE OF YOUR
BODY LANGUAGE AND TONE
Keep your emotions in check, try to
maintain eye contact, and adopt a relaxed
tone when conversing with others.
4. BUILD UP YOUR CONFIDENCE BY ASKING FOR
FEEDBACK AND OBSERVING OTHERS

Focus on improving your skills by practicing in


front of those who you may feel more
comfortable with. You can also ask those whose
advice you value to give you feedback and critique
your communication style after a discussion.
5. COMMUNICATE FACE TO FACE ON THE
IMPORTANT ISSUES

Having that face to face dialogue means you


can convey your point more clearly, with your
body language as well as your tone of voice.
It can also help to clear up any misunderstandings or
distortion of the message that could occur through
other mediums.

Remember, becoming an effective communicator


takes time and practice. Over time, using these
strategies can lead to better communication in your
personal relationships, and more productive
workplace environments as well.
1. What are the barriers to communication
mentioned in the article?
2. How can communication breakdown be
avoided?
3. In your opinion, which strategy is the easiest
to do? Which one is the most difficult to do?
Why?
Here are some strategies to avoid
communication breakdown (Quipper n.d.).
KEEP FOCUSED
One way of being focused is to put in mind the
purpose communication. As a speaker identify
your purpose for speaking and as a listener find the
speaker’s purpose thru his/her verbal and non-verbal
cues.
SPEAK INTELLIGIBLY
Speaking intelligibly or clearly means using the
appropriate speaking volume, pitch rate, proper
enunciation, stress, and acceptable
pronunciation. We speak in order to be understood.
LISTEN WITH YOUR EARS
AND EYES
Pay attention to verbal and non-verbal message.
Effective communication depends on what people
say and how they say it.
MINIMIZE DISTRACTIONS
 Look for a place where you can minimize distractions
or noise like closed area, empty room, or quiet places.
Lessening the cause for confusion means giving more
room to focus and concentrate.
BE SPECIFIC
Use simple and concise words as much as possible
in delivering a message. Being specific means being
particular and direct to the point.
DO NOT JUMP TO
CONCLUSIONS
Before you give your comments and judgement, be
sure that you have listened attentively to the speaker.
Conclusions should be drawn after a thorough
analysis of point given or information received.
7CS OF
EFFECTIVE
COMMUNICATIO
Broom, Cutlip and N
Center (2012)
1. COMPLETENESS
It is important to whole communication
process. The speaker should include everything
that the receiver needs to hear, respond, react,
or evaluate properly. S/he should be able to
convey all pertinent details so listener or
audience will be able to grasp the intended
message.
2. CONCISENESS
The message should be direct or straight to
the point and should be expressed in the
least possible number of words. Irrelevant
information should not be included.
3. CONSIDERATION
In order to be effective, the speaker should
give high regard and courtesy to audience’s
background information such as his/her
culture, education, religion, status, mood,
feelings, and needs. This will result in building
rapport or connection with the audience.
4. CONCRETENESS
Effective communication is backed up by facts,
figures, and real-life examples or situations.
This will make the receiver to understand the
message better.
5. COURTESY
 The speaker can show respect to his/her receivers through
understanding their culture, values, and beliefs. The
speaker can show respect to the listeners by demonstrating
an understanding of their beliefs, values, and culture. This
implies good choice of words and language and a
consideration of the audience’s perspectives and feelings
on the part of the sender.
6. CLEARNESS
It implies the use of simple and specific
words to express ideas. When the speaker
focuses on specific ideas, it will not
confuse the audience.
7. CORRECTNESS
Avoiding mistakes in grammar helps to
boost the credibility and effectiveness of
the message, and at the same time it
eliminates negative impact on the
audience.
Breakdowns in communication may arise because of
several factors. But these factors may be avoided if
we follow strategies put forward by experts in the
field. Communication is a transaction that we do
everyday. By following the 7 Cs of communication
espoused by Broom, Cutlip and Center (2012), we
may achieve understanding in communicating with
others and avoid confusion and misinterpretations.
HELPFUL
EXPRESSIONS TO
AVOID
COMMUNICATION
BREAKDOWN
Completeness Conciseness Consideration
Concreteness Courtesy Correctness Clearness
ANSWERS KEY
1. Correctness
2. Completeness
3. Conciseness
4. Courtesy
5. Concreteness

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