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Dessler Chapter 8 Training

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157 views

Dessler Chapter 8 Training

ch8-hr

Uploaded by

Khaled Abozeed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 36

8 Training and Developing

Employees

4-

Copyright © 2017 Pearson Education,


8-1
Ltd.
Learning Objectives

8-1. Summarize the purpose and process of


employee orientation.
8-2. Give an example of how to design
4-
onboarding to improve employee
engagement.
8-3. Explain how to use five training
techniques.

Copyright © 2017 Pearson Education,


8-2
Ltd.
I.
Summarize the purpose
and process4-of employee
orientation.

Copyright © 2017 Pearson Education,


8-3
Ltd.
Orienting and Onboarding New
Employees

4-

Copyright © 2017 Pearson Education,


8-4
Ltd.
The Purpose of Employee
Orientation/Onboarding
• Welcome
• Basic information
• Understanding the 4-

organization
• Socialization

Copyright © 2017 Pearson Education,


8-5
Ltd.
The Orientation Process

• Employee
handbook
• Orientation 4-

technology

Copyright © 2017 Pearson Education,


8-6
Ltd.
II.
Give an example of how
4-
to design onboarding to
improve employee
engagement.

Copyright © 2017 Pearson Education,


8-7
Ltd.
Employee Engagement Guide for
Managers: Onboarding at Toyota

4-

Copyright © 2017 Pearson Education,


8-8
Ltd.
Onboarding at Toyota

Day 1: Welcome
Day 2: Mutual Respect
4-

Day 3: Team Work


Day 4: Suggestion system

Copyright © 2017 Pearson Education,


8-9
Ltd.
III.
List and briefly explain
4-
each of the steps in the
training process.

Copyright © 2017 Pearson Education,


8-10
Ltd.
Overview of
the
Training Process

4-

Copyright © 2017 Pearson Education,


8-11
Ltd.
Aligning Strategy and Training

4-

Copyright © 2017 Pearson Education,


8-12
Ltd.
The ADDIE Five-Step
Training Process
• Analyze
• Design
4-
• Develop
• Implement
• Evaluate

Copyright © 2017 Pearson Education,


8-13
Ltd.
Conducting the Training
Needs Analysis

• Strategic Training Needs Analysis


• Current Training Needs
4- Analysis
 Task Analysis
 Performance Analysis

Copyright © 2017 Pearson Education,


8-14
Ltd.
Is The Problem
Can’t Do or Won’t Do?

4-

Copyright © 2017 Pearson Education,


8-15
Ltd.
Designing the
Training 4-Program

Copyright © 2017 Pearson Education,


8-16
Ltd.
Designing the Training
Program
• Setting learning
objectives
4-
• Creating a
motivational
learning
environment

Copyright © 2017 Pearson Education,


8-17
Ltd.
Designing the Training Program
continued
• Make the Learning Meaningful
1. Provide a Bird’s-eye view
2. Use Familiar examples
4-
3. Organize Information
4. Use Familiar terms
5. Use Visual aides
6. Perceived need

Copyright © 2017 Pearson Education,


8-18
Ltd.
Making Skills Transfer Obvious
and Easy

• Similarity
• Practice
4-
• Label
• Attention
• “Heads-up”
• Pace

Copyright © 2017 Pearson Education,


8-19
Ltd.
Reinforce The Learning
• Reinforce correct responses
o Schedule
o Follow-up assignments
4-
o Incentives
• Ensure Transfer of Learning
on the job
• Other issues

Copyright © 2017 Pearson Education,


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Ltd.
Trends Shaping HR:
Digital and Social Media

The Cloud
4-
Let’s take a look…

Copyright © 2017 Pearson Education,


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Ltd.
IV.
Explain how to use five
4-
training techniques.

Copyright © 2017 Pearson Education,


8-22
Ltd.
Implementing Training
Programs

1. on-the-job training
o Coaching or 4-Understudy
o Job rotation
o Special assignments

Copyright © 2017 Pearson Education,


8-23
Ltd.
2. Apprenticeship Training

• Apprenticeship Training – a structured


process by which people become skilled
workers through a combination of
4-
classroom instruction and on-the-job
training.

Copyright © 2017 Pearson Education,


8-24
Ltd.
3. Informal Learning

4-

Copyright © 2017 Pearson Education,


8-25
Ltd.
3. Lectures

4-

Copyright © 2017 Pearson Education,


8-26
Ltd.
4. Behavior Modeling

1. Modeling
2. Role-Playing
4-
3. Social Reinforcement
4. Transfer of Training

Copyright © 2017 Pearson Education,


8-27
Ltd.
5. Team Training

4-

Copyright © 2017 Pearson Education,


8-28
Ltd.
Other Types of Learning

• Internet-Based training
• Learning Portals / Learning Management
Systems (LMS) 4-

• Virtual classrooms

Copyright © 2017 Pearson Education,


8-29
Ltd.
V.
List and briefly discuss
four management
4-

development methods.

Copyright © 2017 Pearson Education,


8-30
Ltd.
Implementing Management
Development Programs

• Strategy’s Role in
Management Development
4-

• Succession Planning

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Ltd.
Managerial On-the-Job Training
and Rotation

• Coaching / Understudy Approach


• Action Learning
4-

Copyright © 2017 Pearson Education,


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Ltd.
Off-the-Job Management Training
and Development Techniques

• Case studies
• Computerized management games
4-
• Outside seminars
• University-Related Programs
• Role-playing

Copyright © 2017 Pearson Education,


8-33
Ltd.
Off-the-Job Management Training and
Development Techniques continued

• Corporate Universities
• Executive Coaches
4-

• SHRM Learning System

Copyright © 2017 Pearson Education,


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Ltd.
Leadership Development at GE

4-

Copyright © 2017 Pearson Education,


8-35
Ltd.
Chapter 8 Review

What you should now know….


4-

Copyright © 2017 Pearson Education,


8-36
Ltd.

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